Re: [Evergreen-general] SMS Messages Not Being Received

2024-04-10 Thread Kev Woolley via Evergreen-general
reen-general Sent: 05 April 2024 11:41 To: Evergreen Discussion Group Cc: Rogan Hamby Subject: Re: [Evergreen-general] SMS Messages Not Being Received This is an ongoing trend I've been seeing with SMS Gateways. A charitable interpretation would be that they are doing it to prevent spam but regar

Re: [Evergreen-general] SMS Messages Not Being Received

2024-04-08 Thread Lolis, John via Evergreen-general
Davis* (she/her), *Support & Project Management Specialist* >>> >>> *Pennsylvania Integrated Library System **(PaILS) | SPARK* >>> >>> (717) 256-1627 | elizabeth.da...@sparkpa.org >>> >>> support.sparkpa.org | supp...@sparkpa.org >

Re: [Evergreen-general] SMS Messages Not Being Received

2024-04-08 Thread Lussier, Kathy via Evergreen-general
m:* Evergreen-general < >> evergreen-general-boun...@list.evergreen-ils.org> *On Behalf Of *JonGeorg >> SageLibrary via Evergreen-general >> *Sent:* Friday, April 5, 2024 6:13 PM >> *To:* Evergreen Discussion Group < >> evergreen-general@list.

Re: [Evergreen-general] SMS Messages Not Being Received

2024-04-08 Thread Lolis, John via Evergreen-general
Behalf Of *JonGeorg > SageLibrary via Evergreen-general > *Sent:* Friday, April 5, 2024 6:13 PM > *To:* Evergreen Discussion Group > > *Cc:* JonGeorg SageLibrary > *Subject:* Re: [Evergreen-general] SMS Messages Not Being Received > > > > Elizabeth, what 3rd party se

Re: [Evergreen-general] SMS Messages Not Being Received

2024-04-08 Thread Elizabeth Davis via Evergreen-general
Evergreen-general Sent: Friday, April 5, 2024 6:13 PM To: Evergreen Discussion Group Cc: JonGeorg SageLibrary Subject: Re: [Evergreen-general] SMS Messages Not Being Received Elizabeth, what 3rd party service did you end up using and how well has it been working for your libraries? -Jon On Fri, A

Re: [Evergreen-general] SMS Messages Not Being Received

2024-04-05 Thread JonGeorg SageLibrary via Evergreen-general
Elizabeth, what 3rd party service did you end up using and how well has it been working for your libraries? -Jon On Fri, Apr 5, 2024 at 11:29 AM Elizabeth Davis via Evergreen-general < evergreen-general@list.evergreen-ils.org> wrote: > Hi Will > > > > We’ve had several issues with most of the

Re: [Evergreen-general] SMS Messages Not Being Received

2024-04-05 Thread Rogan Hamby via Evergreen-general
This is an ongoing trend I've been seeing with SMS Gateways. A charitable interpretation would be that they are doing it to prevent spam but regardless of motive it is certainly driving people to look at SMS services that don't rely on gateways. This has been a topic of conversation in the Koha

Re: [Evergreen-general] SMS Messages Not Being Received

2024-04-05 Thread Elizabeth Davis via Evergreen-general
Hi Will We've had several issues with most of the carriers on SMS issues. Sometimes SMS messages were throttled, and patrons would get them days or weeks later if at all. Some carriers just stopped sending them totally. Sometimes the messages to a specific carrier would deliver for one

Re: [Evergreen-general] SMS Messages Not Being Received

2024-04-05 Thread JonGeorg SageLibrary via Evergreen-general
We've had a lot of issues with SMS notifications not going out according to patrons. Sometimes it's because the carriers were bought out by another carrier like when StraightTalk was purchased by Verizon out here in Oregon- so I updated SMS server settings. Another was when US Cellular