Hello,

Role: CMDB Manager
Location: Plano, TX


Job Description:

  *   CMDB Manager
  *   ServiceNow Platform/System Administration
  *   Configuration Management Database (CMDB) functionality and concepts
  *   ITIL and IT Service Management (ITSM) functionality and concepts
  *   Configuration Item attributes and relationships
  *   Identifying data, tool, and process gaps, and working on solutions to 
ensure continuous improvement of the CMDB in support of our processes and 
controls.
  *   Typical user functionality of the CMDB
  *   Have a broad knowledge of asset/CI discovery tools
  *   Have experience with CMDB integrations from a variety of data sources


Responsibilities:

  *   Maintain accuracy of the Enterprise Configuration Management Database 
(CMDB), assist in improving quality of data in the CMDB and assist in the 
cleanup/update of Configuration Item (CI) attributes in the CMDB.
  *   Support Configuration Item review attestations and audits to ensure 
accuracy and completeness of configuration items maintained within the CMDB 
(both discoverable and undiscoverable)
  *   Accountable for coordinating service delivery for our Enterprise 
Configuration Management Database
  *   Accountable to ensure that the day to day operational responsibilities 
for the associated Service Management process area are executed.
  *   Working with stakeholders including internal customers (aka process 
owners) and vendors to understand challenges and gain consensus on improved 
system and operational solutions
  *   Configure and build reports, dashboards, CMDB Health view and Data 
Certification to manage data compliance and maintain the health of CMDB.
  *   Establish ServiceNow configuration database as the source of truth for CI 
information and ensure users and CPI processes have access to accurate, timely 
and actionable data.
  *   Apply standard methodologies for organizing and discovering complex 
infrastructure environments to place them with business services into the CMDB, 
making valuable contributions to ITSM processes, Service Owners and customers.
  *   Understand concepts of asset reconciliation; ensure asset to CI 
relationships, asset categorization, asset types and data rules.

Kind Regards!
Kunal
V2 Innovations Inc
42180 Ford Rd, Ste 302, Canton, MI 48187
Email: ku...@v2innovationsinc.com<mailto:ku...@v2innovationsinc.com>
Cell: (734) 357 8123
Fax: (734) 408 4744
www.v2innovationsinc.com<http://www.v2innovationsinc.com/>
Kunal on linkedin<https://www.linkedin.com/in/kunal-vijay-singh-75aa43124/>


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