Anita Senior Project Manager (PMP) Contact No: 775-573-7093 Email id: m...@shaarstaffingservices.com PMP certified IT professional with 14 Years of experience as a Software Developer, IT Project manager/Scrum master with Strong Financial and Investment banking domain. Has been working in client facing roles for 8 years. Appreciated by clients for the value brought with her strong technical acumen, good analysis and communication skills. Led and delivered several projects as a Project Lead/Manager for multiple clients. Worked with waterfall and agile software development methodology. Responsible for driving end-to-end delivery of business value across multiple Scrum Teams Conduct PI Planning meetings, Innovation & Planning (IP) Sprint meetings, Inspect-and-Adapt Workshops and combined Scrum Team Retrospectives Collaborated closely with product owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria area agreed upon and stories are ready for sizing Solid interpersonal skills – able to establish strong working relationships Created business forecasts, making detailed plans to accomplish goals. Coordinated projects, create and present business proposals to stakeholders. Assess Scrum Maturity of teams and the organization and coach teams to higher levels of maturity, at a pace that is sustainable and comfortable Scrum as an asset; strong knowledge of all the concepts: tasks, backlog tracking, burn-down metrics, velocity, user stories A background in retail financial services and a proven ability to quickly understand the business strategy and objectives Ability to set clear performance standards, and hold team members accountable, while keeping team engaged and on task Excellent team player and team builder with strong interpersonal skills Understand fundamentals of software development processes and procedures Hands on experience in PMO operations for Portfolios including Contract management, SOW, invoicing, P&L, forecast, Resource forecast and management. Expert in client management and managing onshore/offshore teams. Has conducted client workshops for requirement gathering, design walkthrough, feasibility analysis and solution walkthroughs. Experienced in requirement gathering, scheduling, task tracking, executive communication, change management, risk mitigation planning, scope management and team management. 6 years of experience in managing M&O projects for time critical Finance and banking clients.1 Year experience in telecom domain. In depth knowledge of Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D), UML Modelling. Capability of efficiently exploring and identifying customer needs to design a system that meets their needs by interacting with them and documenting their needs in all phases of projects. Expert user of Microsoft Office Word, PowerPoint, Excel, Project and Visio. Technical Skills: Operating Systems : UNIX, Windows, Linux Databases : Sybase Oracle Languages/Frameworks : Java, J2ee, JS, JSP, HTML, JNDI, SQL, SOAP web services, RESTful Web Services, struts,
WebSphere portal factory, SOA, JUNIT, AJAX, Servlets, Tiles, JavaScript, XML Servers : IBM WebSphere Application Server, Tomcat Business Modelling Tools : MS Visio, Rational Rose, Rational Clear Case, Bug Tracking Tools : JIRA, Rational Clear Quest Tools : TOAD, SoapUI, PuTTY, Rational rose, Jira, MS Project, MS Excel, MS Word, MS PowerPoint,Remedy, ServiceNow IDE : Eclipse, WebSphere Portlet Factory, Rapid Application Development (RAD) Education: Bachelors in Computer Science, VTU, India 2003 Certifications: Project Management Professional (PMP) IBM Certified Solution developer - WebSphere Portlet Factory 7.0 Sun Certified Web Component developer Sun Certified Java Programmer Experience: Client: All state Insurance, Chicago, IL Oct 2019- April 2020 Role: Sr Project Manager All State Insurance is one of the major Insurance Companies in North America. The application involved Property and Casualty dealings with relationship to Automobile. The functionality of the application is to enable to quote or to purchase new business through Web. The application also enables sharing data across channels (Web, CIC and Agent). All State recognizes multiple policies, safety conscious and claim free customers with premium Insurance discounts. The customers are given access to a wide range of options relating to insurance discounts and coverage on auto and property subject to availability, qualifications, situation and State of residence. Based on the quote and the rules of the State from where the automobile is registered, the premium is calculated after which a quote is finalized and when the customer enters the credit card information, the purchase is completed. Roles and Responsibilities Work with Product Owner to define project scope and objectives and mediated the general conflict of goals between development team and product owner. Effectively tracked team’s progress, including burn down, velocity and release forecasting Created and presented status reports for stakeholders. Helped the team to make decisions, fostering the developer team’s self-organization. Based on the requirement changes and other impacts, managed the changes to the project scope, project schedule and project costs appropriately involving all relevant stakeholders, project oversight committee, and ensured the technical feasibility and finally delivered the project meeting the customer expectations, on-time, within scope and within budget utilizing the MS-Office Tools. Conduct cost analysis, estimating expected costs for the project. Act as a liaison between vendors, consultants, project team and business partners. Communicated the needs of stakeholders and others effectively to all appropriate levels of audience both orally/writing and provided daily, weekly status/metrics summary reports and budget reports. Performed feasibility of new project requirements and presented to business. Worked with internal and external stakeholders to understand, analyse, document and resolve impediments Performed Requirements Analysis, feasibility analysis on new business requirements. Conduct risk assessments and provide recommendations for mitigation of risk Facilitated the team to get rid of impediments, helping to write or split user stories, helping to order product backlog items. Facilitated production release and planning. Facilitating Scrum ceremonies i.e. Iteration Planning, Daily Stand-up, Backlog Refinement, Review & Demo, Retrospective Meetings as per cadence Keeping in touch with every stakeholder regularly; Reflected issues to the team through observation. Helped the team to maintain their Scrum tools. Exchanging constantly with other Scrum masters in the organization. Manage risk, blockers, mitigation and contingency action planning, remove program impediments Worked effectively with stakeholders to remove delivery team roadblocks Gathered and updated project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents Liaisined between developers and project stakeholders; fostering quality communication between engineering disciplines Scheduling and allocating work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives. Manage and motivate project team; Own end-to-end successful delivery of the solution. Ensure the communication and escalation plans are in place and followed. Perform performance reviews and identify trainings requirement for the team. Helping various stakeholders understand to enact Scrum and empirical process Leading and coaching the Agile teams in its Scrum adoption and Scaled Agile framework Organized and facilitated overall release and sprint planning Software Environment: Java 7, JSP, UNIX, Oracle DB 11g, SOAP Web Service, REST, JavaScript, Spring Core, boot, Spring Hibernate, Junit, Mockito, Eclipse, SVN, JIRA, Log4j, Maven . Client –State Street, Boston, MA, USA May 2016 – Dec 2017 Role- Sr Project Manager Develop an end-to-end transaction architecture with a single store of transaction data usable by downstream applications. The application includes Data inbound process, Reconciliation process and dashboard web application, handles daily recon effort in real time and has critical internal and external deliverables. This is a project implemented using agile methodology. Roles and Responsibilities Involved in developing the Project Charter and created the Project Management Plan and reviewed with the sponsor and key stakeholders getting their ownership to the approach. Addressed the organizational readiness activities across multiple functional areas involving sponsors, key stakeholders and vendor partners on Planning, Training, Communicating and Reporting. Created and presented status reports for stakeholders. Defined the Scope, developed the Schedule, estimated the Budget and base-lined after resolving all the issues/risks/concerns with the requirements involving all relevant stakeholders. Conducted grooming sessions before each iteration, build epics, user stories, prioritize product log, decide the number of sprints, maintain sprint backlog using Jira. Conducted daily scrum meeting and review meetings in Agile scrum environment. Performed feasibility of new project requirements and presented to business. Worked with internal and external stakeholders to understand and resolve impediments Executive liaison between all clients/stakeholders and the Information services internal structure. Ensure ITSM tools are used efficiently for smooth functioning of applications. Based on the requirement changes and other impacts, managed the changes to the project scope, project schedule and project costs appropriately involving all relevant stakeholders, project oversight committee, and ensured the technical feasibility and finally delivered the project meeting the customer expectations, on-time, within scope and within budget utilizing the MS-Office Tools. Assisted in infrastructure planning and budgetary analysis for current and future software budgets; reviewed license agreements for metric clarity and accountability. Reviewed and tracked new software purchase requests to ensure the product meets business needs. Communicated the needs of stakeholders and others effectively to all appropriate levels of audience both orally/writing and provided daily, weekly status/metrics summary reports and budget reports. Performed Requirements Analysis, feasibility analysis on new business requirements. Meet product owners to understand and capture the application functionality and Manage project interdependencies. Monitor Change request impact analysis and documentation, Task planning, scheduling and assignment. Manage and motivate project team; Own end-to-end successful delivery of the solution. Ensure the communication and escalation plans are in place and followed. Perform performance reviews and identify trainings requirement for the team. Software Environment: Java 7, JSP, UNIX, Oracle DB 11g, SOAP Web Service, REST, CICD, JavaScript, Spring Core, Hibernate, Junit, Mockito, Eclipse, SVN, JIRA, Log4j, Maven . Client –State Street Boston, MA, USA Mar 2012 – May 2016 Role- Sr Project Manager Maintain and enhance various critical high availability financial applications. Roles and Responsibilities As a Project Manager, managed and lead the Architecture team and Dev-Ops team for a large complex automation of Microservices and CICD Pipeline projects starting from initiation, planning, design, build and deploy to closeout applying extensive skills of project management utilizing a formal project management methodology (PMI). Involved in developing the Project Charter and created the Project Management Plan and reviewed with the sponsor and key stakeholders getting their ownership to the approach. Addressed the organizational readiness activities across multiple functional areas involving sponsors, key stakeholders and vendor partners on Planning, Training, Communicating and Reporting. Defined the Scope, developed the Schedule, estimated the Budget and base-lined after resolving all the issues/risks/concerns with the requirements involving all relevant stakeholders. Conducted grooming sessions before each iteration, build epics, user stories, prioritize product log, decide the number of sprints, maintain sprint backlog using Jira. Conducted daily scrum meeting and review meetings in Agile scrum environment. Executive liaison between all clients/stakeholders and the Information services internal structure. Ensure ITSM tools are used efficiently for smooth functioning of applications. Based on the requirement changes and other impacts, managed the changes to the project scope, project schedule and project costs appropriately involving all relevant stakeholders, project oversight committee, and ensured the technical feasibility and finally delivered the project meeting the customer expectations, on-time, within scope and within budget utilizing the MS-Office Tools. Assisted in infrastructure planning and budgetary analysis for current and future software budgets; reviewed license agreements for metric clarity and accountability. Reviewed and tracked new software purchase requests to ensure the product meets business needs. Communicated the needs of stakeholders and others effectively to all appropriate levels of audience both orally/writing and provided daily, weekly status/metrics summary reports and budget reports. Performed Requirements Analysis, feasibility analysis on new business requirements. Meet product owners to understand and capture the application functionality and Manage project interdependencies. Monitor Change request impact analysis and documentation, Task planning, scheduling and assignment. Manage and motivate project team; Own end-to-end successful delivery of the solution. Ensure the communication and escalation plans are in place and followed. Perform performance reviews and identify trainings requirement for the team. Software Environment: WebSphere application server, Oracle 10 g, ClearCase, Unix, Junit, Java/J2EE, Soap Web services, Rational Rose, HTMLCSS,Remedy, Service Now Client – Citi Bank, Irving, TX, USA Nov 2010 – Mar 2012 Role- Project Lead Develop an application to facilitate underwriting process to analyse the risk involved in sanctioning a loan Role and Responsibilities: Lead requirements gathering and analysis phase. Managed the changes to the project scope, project schedule and project costs appropriately involving all relevant stakeholders and ensured the technical feasibility and meeting the customer expectations, on-time, within scope and within budget utilizing the MS Project and MS-Office Tools. Reviewed the detail design which comprises of Use Cases, Object modelling, class diagram and sequence diagram. Monitored and controlled the application development, testing and Implementation. Tracking the activities against the detailed project management plan and updated the project plans to include agreed changes. Maintained the completing Project Key Performance Indicators. Provided daily, weekly status/metrics summary reports to all appropriate levels. Developed the organizations in house staff training program, coached, mentored the team members and provided feedback on their performance to management. Prepare high level design documentation and work with client on revisions and approvals. Prepare project plan and work with client on approvals and revisions. First Point of contact at onsite for client manager and architects. Handle task assignments onshore and offshore team. Conduct daily handover meetings between onsite and offshore teams. Conduct and lead weekly project status calls with stakeholders. Prepare weekly project status reports. Highlight identified risks and impediments to higher management and work on resolutions. Own end-to-end successful delivery of the solution. Software Environment: Java, WebLogic portlet factory, ClearCase, Junit, Rational Rose, Oracle, SOAP Webservices, XML, CSS, HTML, CSV Wipro Limited Aug 2009 – Nov 2010 Gurugram, India Role-Offshore Technical Lead Develop a portal application to perform ETL operations for leading telecom company. Role and Responsibilities: Coordinate with onshore team in capture client requirements. Perform requirement analysis and prepare understanding documents. Prepare high level design documentation and work on approvals and revisions. Task planning for offshore team members. Perform peer code reviews. Work with onshore leads on getting documentation approvals. Work on code deployments and delivery. Software Environment: Java 1.5/1.6, Servlet, JSP, JNDI, JDBC, XML, Struts2, HTML, CSS, JavaScript, Oracle, ClearCase, IBM Rational Rose Wipro Limited Jun 2009 – Aug 2009 Hyderabad, India Role-Consultant Migration from Java-J2EE to WebSphere portal using WebSphere Portlet factory Role and Responsibilities: Lead the team to deliver project goals Enable team on WebSphere portal by conducting training session and mentoring Resolve technical issues within the set SLAs Project documentation review Software Environment: Java/J2EE, Struts2, WebSphere portlet factory, Oracle, ClearCase, JUnit Wipro Limited Jun 2008 – May 2009 Pune, India Role-Portal developer Develop e-commerce portal for a leading Canadian Insurance firm Role and Responsibilities: • Requirement Analysis. • Preparing component level LLD documents. • Calling web service to display user details on the customer registration page. • Implemented DAO, DTO, Singleton and factory design patterns. • Involved in code review, documentation and post production support. • Developed the business logic for provisioning the user to the QoS service. • Preparing the release document and assisting operation team in production release activities. Software Environment: Java/J2EE, Struts2, WebSphere portlet factory, Oracle, ClearCase, JUnit Wipro Limited Oct 2006 – Apr 2008 Pune, India Role - Associate Maintain and enhance multiple financial applications for Credit Suisse Role and Responsibilities: • Understand the enhancement requirements • Implementation of enhancements • Carry out regular maintenance activities like monitoring critical procedures. • Resolve severity one issues with ETA. • Document the resolutions for production issues. • Analyze and resolve critical issues. • Develop and document maintenance procedures Software Environment: Java/J2EE, Web Services, EJB, MDB, Oracle 10g, BEA WebLogic Application Server, SVN Satyam Computers Ltd Nov 2005 – Jul 2006 Client – University of Brunei Brunei Role – Developer Develop online system for the admission, examination, and administration, hostel allotment, asset management for a renowned University Role and Responsibilities: • Involved in requirement gathering from business analysts. • Involved in requirement analysis and documentation. • Assist leads in database and application design Software Environment: Java, Liferay portal, Rational Rose, Oracle, Toad Satyam Computers Ltd June 2004 – Oct 2005 Client -Sbi Life Insurance Chennai, India Role-Developer Develop online system for calculative billings and generating reports for different products and insurance policies Role and Responsibilities: • Developing the business logic. • Doing the unit testing. • Supporting integration testing. • Post production support. • Bug fixing and enhancements. 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