Flow
You can set a rule where an email attachment is saved into a OneDrive folder or
route it into another system. All part of the wonders of Office 365. We have a
copier in the office and it uses a standard file name – so we match for the
first part of that and put it in a “Files to organise”
I understand and agree.
Still ask for an escalation. “Asking around” isn’t a suitable or professional
response.
From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On
Behalf Of Tom Miller
Sent: Thursday, June 8, 2017 10:26 AM
To: exchange@lists.myitforum.com
Subject: Re
I called in the case on Monday. I was told that he "asked around" and that
a restore was not possible. I find that unacceptable given what we are
charged for business E3. The technician even told me to get an archiving
product. Really?!
To me the support experience was better with the "old" wa
How long has the account been gone?
If it is less than 30 days, request an escalation.
Yes, the support experience is changing. I don’t have details, that’s all
they’ve told MVPs, that “things are changing”.
From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On
Behalf
Something is different with Office 365 support. I used to be able to
register an issue online and view ticket status and such. Now I have to do
this thing where I have a technician call me. So far technicians seem to
be USA based - perhaps a change in Microsoft's support model?
Today Microsoft
