We had a user try to clean up his server mailbox by dragging everything into
his PST. He is using Outlook 2000, which was quite happy to stuff messages
into the PST until it was destroyed. The error message you get is to try
the inbox repair tool. I found the one that came with the office 11 beta
(that was part of the free exchange 2003 cd pack) hoping it might be
better than older versions. It was not. It could not do any good so I then
used the 2Gig chop off tool (PST2gb.exe). This tool basically says try
chopping off part of the file and see if scanpst will work. If it doesn't,
they try chopping off a little more and repeat...
Well once I chopped off enough for scanpst to work it came up with a
repaired PST that looked pretty grim. There were some folders with made
up folder names, and some subfolders that still had their original names.
I googled around a little looking for pst repair and downloaded ONTRACK's
file repair thing (demo). The demo worked its way through the PST and then
claimed to have repaired a bunch of folders (with the correct names) on the
original oversized PST (no chopping required). I then shelled out $500 for
the full ONTRACK easyrecovery pro thing (could have just bought the file
recovery part for $340) and let it work. It produced one 2G pst and one
smaller pst that looked pretty good. I gave those back to the user and
haven't heard any complaints yet about lost mail etc, so it looks like the
utility is pretty good.
Is there any way to prevent Outlook 2000 from overstuffing a PST?? I am
pretty sure that Outlook 2002 pops up a warning or something when you are
about to get into trouble. It seems like this huge flaw in outlook should
have been addressed by a service pack.
Tom
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