Maybe the Fairfieldites don't see it due to their service (the ISP may be mentioned in the article) but if you are seeing poor service on YouTube and Netflix and a bit technically inclined here is a good article on what is going on behind the scenes. As usual the big corporate model may be much at blame. http://arstechnica.com/information-technology/2013/07/why-youtube-buffers-the-secret-deals-that-make-and-break-online-video/