I'm working on a bug which has us puzzled and I'm looking for a bit of
direction. When we launch our external help documents (HTML) with the
following command, sometimes we get an array of XML parse errors. It is very
inconsistent and sometimes requires clicking the help button multiple times
It appears that ExternalInterface.call takes its arguments and encodes them
into XML before passing them to the HTML/JS wrapper. If there is something in
the arguments that messes up the encoding then maybe you would get this error.
I would try encoding entities in the urlString and maybe the
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