Re: [flexcoders] Adobe technical support dropped for Flex 3!

2010-02-06 Thread Alex Harui
I really doubt that is true.  Flex Builder 3 is the only official version. Flex 
4 is still pre-release.  Try again and see if you can get their response in 
writing.


On 2/5/10 5:02 PM, "hpatino.rm"  wrote:






I was informed today by Adobe that there is NO technical support for flex 
builder 3.  Only for Flex 4 beta.

I am very disappointed as I just bought Flex builder this week after I 
carefully evaluated the product during the trial period.  I had an issue 
activating my product, and needed support to remove some conflict with the 
trial version that did not disappeared even after uninstalling and deleting 
completely the trial version.  Customer Service was very nice but no technical 
support was offered.

That shows the commitment of Adobe to this product.

Regards

HP






--
Alex Harui
Flex SDK Team
Adobe System, Inc.
http://blogs.adobe.com/aharui


Re: [flexcoders] Adobe technical support dropped for Flex 3!

2010-02-06 Thread Matt Chotin
That sounds very incorrect. We support released software only. If you have info 
on how you heard this please send it to me. Now depending on the issue it may 
be that we won't support something for free (activation issues should be free) 
but it's definitely only released software that our team will support.

Matt

Sent from my phone. Please excuse brevity or typos.

On Feb 6, 2010, at 5:21 AM, "hpatino.rm" 
mailto:hpat...@rocketmail.com>> wrote:



I was informed today by Adobe that there is NO technical support for flex 
builder 3. Only for Flex 4 beta.

I am very disappointed as I just bought Flex builder this week after I 
carefully evaluated the product during the trial period. I had an issue 
activating my product, and needed support to remove some conflict with the 
trial version that did not disappeared even after uninstalling and deleting 
completely the trial version. Customer Service was very nice but no technical 
support was offered.

That shows the commitment of Adobe to this product.

Regards

HP





[flexcoders] Adobe technical support dropped for Flex 3!

2010-02-06 Thread hpatino.rm
I was informed today by Adobe that there is NO technical support for flex 
builder 3.  Only for Flex 4 beta.

I am very disappointed as I just bought Flex builder this week after I 
carefully evaluated the product during the trial period.  I had an issue 
activating my product, and needed support to remove some conflict with the 
trial version that did not disappeared even after uninstalling and deleting 
completely the trial version.  Customer Service was very nice but no technical 
support was offered.

That shows the commitment of Adobe to this product.

Regards

HP