We have a Flex 1.5 app our clients use. 99.9999% of the time when our sales people go on a demo for a potential client, the app loads just fine. That .0001% of the time, the initial progress bar gets to a certain percentage and just sticks. In one situation, having the sales person demoing use or install Firefox on the client's machine did the trick. We have a similar situation with a potential client and we have tried everything. We've cleared caches on both browsers, we've uninstalled and reinstalled the Flash plug-ins for both IE and Firefox...we've upgraded to IE 7...no matter what we do, the app loads up and stops at 8%. It loads for every other existing client and every other demo sales goes on...it loads on all of our local machines in-office...this one single client's office cannot load the app...and the best part is, it loaded for them last week when the sales first went to demo. They went in for round two this past week and the app will not pass 8% on any of their machines.
Any suggestions? robert l. brueckmann vice president merlin securities 712 fifth avenue new york, ny 10019 phone: 212.822.4821 fax: 212.822.4820 -------------------------------------------------------- This message contains information from Merlin Securities, LLC, or from one of its affiliates, that may be confidential and privileged. If you are not an intended recipient, please refrain from any disclosure, copying, distribution or use of this information and note that such actions are prohibited. If you have received this transmission in error, please notify the sender immediately by telephone or by replying to this transmission. Merlin Securities, LLC is a registered broker-dealer. Services offered through Merlin Securities, LLC are not insured by the FDIC or any other Federal Government Agency, are not deposits of or guaranteed by Merlin Securities, LLC and may lose value. Nothing in this communication shall constitute a solicitation or recommendation to buy or sell a particular security. -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.