We have a Flex 1.5 app our clients use.  99.9999% of the time when our
sales people go on a demo for a potential client, the app loads just
fine.  That .0001% of the time, the initial progress bar gets to a
certain percentage and just sticks.  In one situation, having the sales
person demoing use or install Firefox on the client's machine did the
trick.  We have a similar situation with a potential client and we have
tried everything.  We've cleared caches on both browsers, we've
uninstalled and reinstalled the Flash plug-ins for both IE and
Firefox...we've upgraded to IE 7...no matter what we do, the app loads
up and stops at 8%.  It loads for every other existing client and every
other demo sales goes on...it loads on all of our local machines
in-office...this one single client's office cannot load the app...and
the best part is, it loaded for them last week when the sales first went
to demo.  They went in for round two this past week and the app will not
pass 8% on any of their machines.

 

Any suggestions?

 

robert l. brueckmann

vice president

merlin securities

712 fifth avenue

new york, ny 10019

phone: 212.822.4821

fax: 212.822.4820
 
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