Hi James, I don't have the answer to your issue, but in case you weren't aware of it, another good resource for AIR questions is the AirTight group on Google groups. A number of Adobe folks are there and they respond quickly. http://groups.google.com/group/air-tight/web/rules-and-information
hth, Bob --- In flexcoders@yahoogroups.com, "jamesfin" <james.alan.finni...@...> wrote: > > > My apologies in advance...I realize this is a Flex forum but the Adobe AIR > forum over at http://forums.adobe.com/community/labs/air2?view=discussions > doesn't have the expertise that exists here. There doesn't seem to be any > Adobe AIR Engineers monitoring the forum too well either. Hear that Alex? > > > I am trying to install AIR 2 Beta 2 on OSX 10.6.2 and get the error below. > I've tried lots of creative things that you will probably recommend and have > the same result. > > Before I file a defect with Adobe, anybody have any ideas on how to work > around this issue? > > "An error occurred while installing Adobe AIR. Installation may not be > allowed by your administrator. Please contact your administrator." > > > This is the command line output with not really very helpful error messages... > > 2010-02-08 18:39:42.216 Adobe AIR Installer[15285:903] Performing runtime > install > 2010-02-08 18:39:42.307 Adobe AIR Installer[15285:903] UI SWF load is complete > 2010-02-08 18:39:42.511 Adobe AIR Installer[15285:903] UI initialized > 2010-02-08 18:39:42.524 Adobe AIR Installer[15285:903] starting user > confirmation > 2010-02-08 18:39:42.527 Adobe AIR Installer[15285:903] Version of this > installer: 2.0.0.11670 > 2010-02-08 18:39:42.528 Adobe AIR Installer[15285:903] Installed version: > 1.5.3.9120 > 2010-02-08 18:39:42.529 Adobe AIR Installer[15285:903] Installation type: > patchNewer > 2010-02-08 18:39:44.688 Adobe AIR Installer[15285:903] starting elevated > install > 2010-02-08 18:39:45.066 Adobe AIR Installer[15304:e07] performing an elevated > runtime install > 2010-02-08 18:39:45.127 Adobe AIR Installer[15304:e07] UI SWF load is complete > 2010-02-08 18:39:45.128 Adobe AIR Installer[15304:e07] starting install > 2010-02-08 18:39:45.129 Adobe AIR Installer[15304:e07] Scheduling runtime > installation operations > 2010-02-08 18:39:45.133 Adobe AIR Installer[15304:e07] Beginning runtime > installation > 2010-02-08 18:39:45.162 Adobe AIR Installer[15304:e07] Beginning install > 2010-02-08 18:39:45.166 Adobe AIR Installer[15304:e07] Copying > /Library/Frameworks/Adobe AIR.framework to > /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp0/te > mp > 2010-02-08 18:39:48.113 Adobe AIR Installer[15304:e07] Deleting > /Library/Frameworks/Adobe AIR.framework > 2010-02-08 18:39:48.205 Adobe AIR Installer[15304:e07] Copying > /Users/jfinnigan/Desktop/AAI.app/Contents/Frameworks/Adobe AIR.framework to > /Library/Frameworks/Adobe AIR.framework > 2010-02-08 18:39:50.097 Adobe AIR Installer[15304:e07] Copying > /Applications/Utilities/Adobe AIR Uninstaller.app to > /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp1/te > mp > 2010-02-08 18:39:53.142 Adobe AIR Installer[15304:e07] Deleting > /Applications/Utilities/Adobe AIR Uninstaller.app > 2010-02-08 18:39:53.220 Adobe AIR Installer[15304:e07] Copying > /Users/jfinnigan/Desktop/AAI.app to /Applications/Utilities/Adobe AIR > Uninstaller.app > 2010-02-08 18:39:55.338 Adobe AIR Installer[15304:e07] Copying > /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/Frameworks/Adobe > AIR.framework/Versions/Current/Adobe AIR Application Installer.app to > /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp2/te > mp > 2010-02-08 18:39:55.389 Adobe AIR Installer[15304:e07] Deleting > /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/Frameworks/Adobe > AIR.framework/Versions/Current/Adobe AIR Application Installer.app > 2010-02-08 18:39:55.398 Adobe AIR Installer[15304:e07] Copying > /Users/jfinnigan/Desktop/AAI.app to /Library/Frameworks/Adobe > AIR.framework/Versions/Current/Resources/Adobe AIR Updater.app > 2010-02-08 18:39:57.529 Adobe AIR Installer[15304:e07] Copying > /Library/Frameworks/Adobe AIR.framework/Versions/Current/Resources/Adobe AIR > Updater.app/Contents/Frameworks to > /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp3/te > mp > 2010-02-08 18:39:59.463 Adobe AIR Installer[15304:e07] Deleting > /Library/Frameworks/Adobe AIR.framework/Versions/Current/Resources/Adobe AIR > Updater.app/Contents/Frameworks > 2010-02-08 18:39:59.550 Adobe AIR Installer[15304:e07] Copying > /Applications/Utilities/Adobe AIR Application Installer.app to > /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp4/te > mp > 2010-02-08 18:39:59.583 Adobe AIR Installer[15304:e07] Deleting > /Applications/Utilities/Adobe AIR Application Installer.app > 2010-02-08 18:39:59.587 Adobe AIR Installer[15304:e07] Copying > /Users/jfinnigan/Desktop/AAI.app/Contents/Frameworks/Adobe > AIR.framework/Versions/Current/Adobe AIR Application Installer.app to > /Applications/Utilities/Adobe AIR Application Installer.app > 2010-02-08 18:39:59.645 Adobe AIR Installer[15304:e07] Registering > /Applications/Utilities/Adobe AIR Application > Installer.app/Contents/Info.plist > 2010-02-08 18:39:59.647 Adobe AIR Installer[15304:e07] Copying > /Applications/Utilities/Adobe AIR Application > Installer.app/Contents/Info.plist to > /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp5/te > mp > 2010-02-08 18:39:59.813 Adobe AIR Installer[15304:e07] Deleting > /Applications/Utilities/Adobe AIR Application > Installer.app/Contents/Info.plist > 2010-02-08 18:39:59.945 Adobe AIR Installer[15304:e07] chown of > /Library/Frameworks/Adobe AIR.framework completed with status 0 > 2010-02-08 18:39:59.969 Adobe AIR Installer[15304:e07] chown of > /Applications/Utilities/Adobe AIR Application Installer.app completed with > status 0 > 2010-02-08 18:40:00.008 Adobe AIR Installer[15304:e07] chown of > /Applications/Utilities/Adobe AIR Uninstaller.app completed with status 0 > 2010-02-08 18:40:00.015 Adobe AIR Installer[15304:e07] Error occurred; > beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false > eventPhase=2 text="Unhandled exception Error: Error #3010" errorID=3010] > 2010-02-08 18:40:00.074 Adobe AIR Installer[15304:e07] Deleting > /Applications/Utilities/Adobe AIR Application > Installer.app/Contents/Info.plist > 2010-02-08 18:40:00.076 Adobe AIR Installer[15304:e07] Copying > /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp5/te > mp to /Applications/Utilities/Adobe AIR Application > Installer.app/Contents/Info.plist > 2010-02-08 18:40:00.084 Adobe AIR Installer[15304:e07] Deleting > /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp5/te > mp > 2010-02-08 18:40:00.086 Adobe AIR Installer[15304:e07] Deleting > /Applications/Utilities/Adobe AIR Application Installer.app > 2010-02-08 18:40:00.091 Adobe AIR Installer[15304:e07] Copying > /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp4/te > mp to /Applications/Utilities/Adobe AIR Application Installer.app > 2010-02-08 18:40:01.125 Adobe AIR Installer[15304:e07] Deleting > /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp4/te > mp > 2010-02-08 18:40:01.130 Adobe AIR Installer[15304:e07] Copying > /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp3/te > mp to /Library/Frameworks/Adobe > AIR.framework/Versions/Current/Resources/Adobe AIR > Updater.app/Contents/Frameworks > 2010-02-08 18:40:03.175 Adobe AIR Installer[15304:e07] Deleting > /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp3/te > mp > 2010-02-08 18:40:03.268 Adobe AIR Installer[15304:e07] Deleting > /Library/Frameworks/Adobe AIR.framework/Versions/Current/Resources/Adobe AIR > Updater.app > 2010-02-08 18:40:03.408 Adobe AIR Installer[15304:e07] Copying > /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp2/te > mp to /Applications/Utilities/Adobe AIR > Uninstaller.app/Contents/Frameworks/Adobe > AIR.framework/Versions/Current/Adobe AIR Application Installer.app > 2010-02-08 18:40:03.452 Adobe AIR Installer[15304:e07] Deleting > /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp2/te > mp > 2010-02-08 18:40:03.456 Adobe AIR Installer[15304:e07] Deleting > /Applications/Utilities/Adobe AIR Uninstaller.app > 2010-02-08 18:40:03.541 Adobe AIR Installer[15304:e07] Copying > /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp1/te > mp to /Applications/Utilities/Adobe AIR Uninstaller.app > 2010-02-08 18:40:06.513 Adobe AIR Installer[15304:e07] Deleting > /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp1/te > mp > 2010-02-08 18:40:06.626 Adobe AIR Installer[15304:e07] Deleting > /Library/Frameworks/Adobe AIR.framework > 2010-02-08 18:40:06.717 Adobe AIR Installer[15304:e07] Copying > /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp0/te > mp to /Library/Frameworks/Adobe AIR.framework > 2010-02-08 18:40:09.808 Adobe AIR Installer[15304:e07] Deleting > /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp0/te > mp > 2010-02-08 18:40:09.897 Adobe AIR Installer[15304:e07] Rollback due to error > complete > 2010-02-08 18:40:09.899 Adobe AIR Installer[15304:e07] error during install: > [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 > text="Unhandled exception Error: Error #3010" errorID=3010] > 2010-02-08 18:40:09.900 Adobe AIR Installer[15285:903] Failed during elevated > install: error 3010 Unhandled exception Error: Error #3010 > 2010-02-08 18:40:09.901 Adobe AIR Installer[15304:e07] runtime install > entering error state: [ErrorEvent type="error" bubbles=false cancelable=false > eventPhase=2 text="Unhandled exception Error: Error #3010" errorID=3010] > 2010-02-08 18:40:09.902 Adobe AIR Installer[15285:903] runtime install > entering error state: [ErrorEvent type="error" bubbles=false cancelable=false > eventPhase=2 text="Unhandled exception Error: Error #3010" errorID=3010] > 2010-02-08 18:40:09.904 Adobe AIR Installer[15304:e07] begin quitting > 2010-02-08 18:40:26.868 Adobe AIR Installer[15285:903] begin quitting >
