[Foundation-l] Please add Things You Cannot Do and Definitions in Foundation Trademark Policy

2011-02-04 Thread Teofilo
Sorry if you feel that I am repeating myself with trifles not worth to
bother the foundation list, but...

It seems that people have difficulties understanding the meaning of
distribute unchanged Wikimedia content, including appropriate
attribution at [[:foundation:Trademark Policy#Things You Can Do, a
Summary]] (1).

So I suggest to add a new paragraph, called [[:foundation:Trademark
Policy#Things You Cannot Do]], with:

* Anything that is not included in [[#Things You Can Do, a Summary]], including:

* Distribute any unfree WMF logo under a free license.

* Create adaptations or derivative works, which combine any unfree
WMF logo  with a share-alike-free license, because it violates the
terms of that license : see You may not offer or impose any terms on
the Adaptation that restrict the terms of the Applicable License in
article 4-b of http://creativecommons.org/licenses/by-sa/3.0/legalcode
.

Besides, I have the feeling, that  distribute unchanged Wikimedia
content, including appropriate attribution at [[:foundation:Trademark
Policy#Things You Can Do, a Summary]] may require an explanation why
this does not contradict your website may not copy the exact look and
feel of any Wikimedia website at [[:foundation:Trademark
Policy#Services Related to Wikimedia Projects]] (2). That apparent
contradiction between unchanged and not copy would be best solved
by adding the following at [[:foundation:Trademark Policy#Things You
Can Do, a Summary]] or at a new paragraph called
[[:foundation:Trademark Policy#Definitions]] :

*Wikimedia content : A) the central part of a collaborative wiki
website page, including text, images and other media files, excluding
the margin with the logo, the footer and any unfree header.  B) any
free file available from an internal download link on a File page.

Or we could replace the wording Wikimedia content by Free contents
contributed by or uploaded by Wikimedia users, including bots.

(1) 
http://wikimediafoundation.org/wiki/Trademark_Policy#Things_You_Can_Do.2C_a_Summary
(2) 
http://wikimediafoundation.org/wiki/Trademark_Policy#Services_Related_to_Wikimedia_Projects

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[Foundation-l] Sue Gardner's Speech at TedxDuba

2011-02-04 Thread James Owen
Dear Wikipedians, 

On December 4, 2010, Sue Gardner, the Executive Director of the Wikimedia 
Foundation spoke with the audience at TedxDubai. She focused her talk around 
why Wikipedia works the commitment of the volunteers in the Wikimedia movement 
and the notion encyclopedias are meant to be radical. 

Link: http://vimeo.com/19532861

I hope you enjoy, 

James T. Owen

James Owen
Executive Assistant  Board Liaison
Wikimedia Foundation
Office +1.415.839.6885 x 6604
Mobile +1.415.509.5444
Fax +1.415.882.0495
Email- jo...@wikimedia.org
Website- www.wikimediafoundation.org

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Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-04 Thread Zack Exley
Max,

Thanks for raising all these good and important questions. I think that we
really should wait until Philippe gets back. He is leading this. The couple
of other staffers capable of dealing with these questions are busy with
other work. And anyways, it would be better not to have the discussion
without Philippe.

Zack



On Fri, Feb 4, 2011 at 8:16 AM, MZMcBride z...@mzmcbride.com wrote:

 Christine Moellenberndt wrote:
  I understand the frustration here, but Board policy says that those with
  access to non-public data must ID to the Foundation...

 Will local administrators be next? Surely they have access to deleted
 content, which is non-public data.

  We are working with the OTRS volunteers to find the safest way to do so,
 that
  will comply with the Board but will also provide safety and security to
 the
  community.

 How does collecting unverified personal information provide safety and
 security to the community?

 MZMcBride



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-- 

Zack Exley
Chief Community Officer
Wikimedia Foundation
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[Foundation-l] R: Changes to the identification policies and procedures

2011-02-04 Thread Riccardo Burdisso
Ok Max
But you say that all volunteers need to give ID before 2011/03/02.
Is also this term suspended because we have a lot of work and discussions
to do?

Riccardo (Abisys)

-Messaggio originale-
Da: foundation-l-boun...@lists.wikimedia.org
[mailto:foundation-l-boun...@lists.wikimedia.org] Per conto di Zack Exley
Inviato: venerdì 4 febbraio 2011 17:41
A: Wikimedia Foundation Mailing List
Oggetto: Re: [Foundation-l] Changes to the identification policies and
procedures

Max,

Thanks for raising all these good and important questions. I think that we
really should wait until Philippe gets back. He is leading this. The
couple
of other staffers capable of dealing with these questions are busy with
other work. And anyways, it would be better not to have the discussion
without Philippe.

Zack

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Re: [Foundation-l] R: Changes to the identification policies and procedures

2011-02-04 Thread Zack Exley
On Fri, Feb 4, 2011 at 9:12 AM, Riccardo Burdisso ricca...@abisys.itwrote:

 Ok Max
 But you say that all volunteers need to give ID before 2011/03/02.
 Is also this term suspended because we have a lot of work and discussions
 to do?


If it's necessary, I'm sure Philippe will be flexible with any deadlines
when he is back.


 Riccardo (Abisys)

 -Messaggio originale-
 Da: foundation-l-boun...@lists.wikimedia.org
 [mailto:foundation-l-boun...@lists.wikimedia.org] Per conto di Zack Exley
 Inviato: venerdì 4 febbraio 2011 17:41
 A: Wikimedia Foundation Mailing List
 Oggetto: Re: [Foundation-l] Changes to the identification policies and
 procedures

 Max,

 Thanks for raising all these good and important questions. I think that we
 really should wait until Philippe gets back. He is leading this. The
 couple
 of other staffers capable of dealing with these questions are busy with
 other work. And anyways, it would be better not to have the discussion
 without Philippe.

 Zack

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-- 

Zack Exley
Chief Community Officer
Wikimedia Foundation
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[Foundation-l] Data Summit Streaming

2011-02-04 Thread Jon Davis
Once again, I get the joys of bringing you all fun video streams!  Today's
stream(s) comes from the Data Summit [1] at O'Reilly HQ.  Unlike my last set
of feeds (WCWC11/WikiX), this one should be basically all presentations and
hopefully a little more interesting (though we don't have a good pull for
the projections, sorry). As usual, the stream only need VLC [2].

The URL for the stream is:  http://transcode1.wikimedia.org:8080 - All you
need to do is launch VLC  Media  Open Network Stream.

I give you the standard there is no warranty.  I'm going to (hopefully)
add a second stream later in the day and I'll send out an update when that
happens.  If you've got questions/comments - email me directly or message me
on irc.freenode.net/#wikimedia (Username is in my signature)

Thanks-
-Jon
[1] http://meta.wikimedia.org/wiki/Data_summit_2011
[2] http://www.videolan.org/vlc/

-- 
Jon
[[User:ShakataGaNai]] / KJ6FNQ
http://snowulf.com/
http://ipv6wiki.net/
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Re: [Foundation-l] Data Summit Streaming

2011-02-04 Thread Jon Davis
The setup is hacky, but we're talking about what we can do to get a better
(and portable) setup.  I think everyone wants to do streams more regularly,
but we need a few very important pieces first (better camera, wireless
mic's, etc).

-Jon

On Fri, Feb 4, 2011 at 09:44, phoebe ayers phoebe.w...@gmail.com wrote:

 Sweet! Thank you Jon.

 -- phoebe

 On Fri, Feb 4, 2011 at 9:36 AM, Jon Davis w...@konsoletek.com wrote:
  Once again, I get the joys of bringing you all fun video streams!
  Today's
  stream(s) comes from the Data Summit [1] at O'Reilly HQ.  Unlike my last
 set
  of feeds (WCWC11/WikiX), this one should be basically all presentations
 and
  hopefully a little more interesting (though we don't have a good pull for
  the projections, sorry). As usual, the stream only need VLC [2].
 
  The URL for the stream is:  http://transcode1.wikimedia.org:8080 - All
 you
  need to do is launch VLC  Media  Open Network Stream.
 
  I give you the standard there is no warranty.  I'm going to (hopefully)
  add a second stream later in the day and I'll send out an update when
 that
  happens.  If you've got questions/comments - email me directly or message
 me
  on irc.freenode.net/#wikimedia (Username is in my signature)
 
  Thanks-
  -Jon
  [1] http://meta.wikimedia.org/wiki/Data_summit_2011
  [2] http://www.videolan.org/vlc/
 
  --
  Jon
  [[User:ShakataGaNai]] / KJ6FNQ
  http://snowulf.com/
  http://ipv6wiki.net/
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 --
 * I use this address for lists; send personal messages to phoebe.ayers
 at gmail.com *

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Jon
[[User:ShakataGaNai]] / KJ6FNQ
http://snowulf.com/
http://ipv6wiki.net/
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Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-04 Thread Nathan
Why is it such a transgression to bring the discussion to
foundation-l? The change was discussed on meta, announced on the otrs
lists, etc... I'm not clear on what was left to decide in the
discussion on OTRS, or why that discussion couldn't happen on a list
with broader participation. The Foundation's position on
identification affects not only OTRS volunteers, but also stewards,
checkusers and ombuds committee members, among others, and anyone who
is considering volunteering for those roles.

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Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-04 Thread MZMcBride
phoebe ayers wrote:
 It seems to me that a good-faith interpretation is that not announcing
 changes right this second was the right thing to do -- since there was
 so much controversy among OTRS agents the staff may choose to change
 or modify the original plan, in which case it's not clear to me what
 would be announced.

In my discussions with people about these recent decisions, some people have
tried to pivot the conversation with statements such as but Wikimedia is
allowed to do this and the non-public data access policy is determined by
staff. I don't disagree.

My issue is that this was presumably discussed for weeks prior to the
announcement to the OTRS list, without any community notification. Even a
courtesy heads-up (we're currently re-evaluating whether certain volunteers
need to identify) would have been good, especially as it brings forth a lot
of questions from the community that Wikimedia apparently had not
considered. (This is pretty clearly evident from the discussion on the OTRS
mailing list.) When these decisions are issued by fiat and out of the blue,
it raises suspicion about why the discussions weren't public or at least why
there weren't any notifications that discussions were taking place. Was it
intentional? Was it simply an oversight?

Nobody is saying anyone was outside their remit to implement these changes
(and to an extent, these changes are sensible, in as much as they make the
pointless procedure a little less pointless), but the Community Department
doesn't seem particularly keen on involving (or even notifying) the
community. That's the larger issue, as I see it.

Some of the comments in this thread have read like oh, but we were going to
announce this as soon as we had decided everything privately. That doesn't
seem to fit in with Wikimedia's governance model and more often than not, it
leads to situations where the announced implementation of decisions like
these have to be re-worked and re-released because adequate discussion and
thought weren't given the first time. Again, the discussion on the OTRS
mailing list is pretty clear evidence of this.

 The original announcement did affect only a limited number of volunteers, and
 there was no implication that it would be extended to admins, etc. Of course,
 broader discussion of the issue of identification and access to non-private
 data (and who should have it) in general is great, and if people have thoughts
 they should weigh in.

People do have thoughts and have tried to weigh in, but they're being
chastised for doing so on this list (not by you, to be clear). I don't see
how it's fair to contributors to encourage discussion and debate in some
posts while condemning open discussion and debate in other posts (referring
here primarily to Steven's posts).

MZMcBride



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Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-04 Thread Bartol Flint
Wait, so the policy change is about to be implemented, the discussion on
private list has been going on for a while.

Some peoples already submitted their IDs and the deadline for ID submission
is in a few weeks...and asking about it here is being called presumptuous.

How is it a good-faith interpretation for not announcing the changes since
they've already started implementing it ? they even decided on a deadline
already. I don't follow.

On Fri, Feb 4, 2011 at 11:29 PM, MZMcBride z...@mzmcbride.com wrote:

 phoebe ayers wrote:
  It seems to me that a good-faith interpretation is that not announcing
  changes right this second was the right thing to do -- since there was
  so much controversy among OTRS agents the staff may choose to change
  or modify the original plan, in which case it's not clear to me what
  would be announced.

 In my discussions with people about these recent decisions, some people
 have
 tried to pivot the conversation with statements such as but Wikimedia is
 allowed to do this and the non-public data access policy is determined by
 staff. I don't disagree.

 My issue is that this was presumably discussed for weeks prior to the
 announcement to the OTRS list, without any community notification. Even a
 courtesy heads-up (we're currently re-evaluating whether certain
 volunteers
 need to identify) would have been good, especially as it brings forth a
 lot
 of questions from the community that Wikimedia apparently had not
 considered. (This is pretty clearly evident from the discussion on the OTRS
 mailing list.) When these decisions are issued by fiat and out of the blue,
 it raises suspicion about why the discussions weren't public or at least
 why
 there weren't any notifications that discussions were taking place. Was it
 intentional? Was it simply an oversight?

 Nobody is saying anyone was outside their remit to implement these changes
 (and to an extent, these changes are sensible, in as much as they make the
 pointless procedure a little less pointless), but the Community Department
 doesn't seem particularly keen on involving (or even notifying) the
 community. That's the larger issue, as I see it.

 Some of the comments in this thread have read like oh, but we were going
 to
 announce this as soon as we had decided everything privately. That doesn't
 seem to fit in with Wikimedia's governance model and more often than not,
 it
 leads to situations where the announced implementation of decisions like
 these have to be re-worked and re-released because adequate discussion and
 thought weren't given the first time. Again, the discussion on the OTRS
 mailing list is pretty clear evidence of this.

  The original announcement did affect only a limited number of volunteers,
 and
  there was no implication that it would be extended to admins, etc. Of
 course,
  broader discussion of the issue of identification and access to
 non-private
  data (and who should have it) in general is great, and if people have
 thoughts
  they should weigh in.

 People do have thoughts and have tried to weigh in, but they're being
 chastised for doing so on this list (not by you, to be clear). I don't see
 how it's fair to contributors to encourage discussion and debate in some
 posts while condemning open discussion and debate in other posts (referring
 here primarily to Steven's posts).

 MZMcBride



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-- 
Bartol Flint
Student
Erasmus University Rotterdam
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Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-04 Thread Aaron Adrignola
This is the first I've heard about this, as an OTRS volunteer for an English
language non-info-en queue.  I do not have the luxury of being subscribed to
the OTRS mailing list, as it's restricted to those with access to the
info-en queue.  That subset of OTRS members is not equal to all of them.
Therefore I was not been privy to the aforementioned discussion, which
involves procedures that theoretically would affect me.  I do see that there
is discussion of it on the OTRS wiki.

-- Adrignola
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Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-04 Thread Birgitte SB




- Original Message 
 From: Steven Walling steven.wall...@gmail.com
 To: Wikimedia Foundation Mailing List foundation-l@lists.wikimedia.org
 Sent: Thu, February 3, 2011 10:03:58 PM
 Subject: Re: [Foundation-l] Changes to the identification policies and 
procedures
 
snip
 
 Demanding  answers on Foundation-l is a lot different than the news about an
 upcoming  change trickling out into the community prior to an official
 announcement.  The latter does no harm. The former can derail a productive
 discussion about  a delicate issue before it's ready for public comment.
 

I could not disagree more strongly. The thing that derails productive 
discussions and inflames delicate issues is gossip trickling about variably and 
the distortions that are inevitable when third hand information is being 
repeated. Not an open discussion on Foundation-l. If it at all seems otherwise, 
it is only because the more common practice among Wikimedians is to only bring 
discussions to Foundation-l *after* they have been well-worked over by the 
gossip network.  I take issue with the implication that you would not object to 
someone spreading this news over IRC, but find it objectionable to it being 
spread here. 


I imagine MZMcBride's inquiries have so often been slanted as though they had 
originated from a hardened negative opinion, because he gets his information 
from the gossip network rather than the WMF. I think I am so often ignorant 
because I do the opposite. It seems to me, that MZMcBride has been taking pains 
for sometime to change the tone of his messages. I personally have noticed a 
continual incremental improvement on his part. It bothers me that despite what 
I 
would rate as his success in crafting a neutral and reasonable message, he is 
still characterized as demanding answers and chided for bringing up the issue 
altogether. Whatever anyone else thinks MZMcBride, I have noticed your efforts 
and I appreciate them a great deal.  Introspection and change are hard things 
to 
do; thank you. 


The main reason foundation-l is less useful than it could be is because is not 
because people are *capable* of accusing WMF of wrongdoing in an aggressive 
tone 
on an open list. It is because they are *encouraged* to do so by the trend of 
responses from those connected with WMF. Asking reasonably neutral questions 
leads to silence or being shut down completely, while accusations of wrongdoing 
in an aggressive tone provokes snide answers. One of these methods of seeking 
information on foundation-l turns out to be more effective than the other.  Of 
course, gossiping is most effective of all.  But I for one, care enough about 
the long-term health of the Wikimedia community and it's ability to integrate 
newcomers as to prefer ignorance.

Birgitte SB



  

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Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-04 Thread Keegan Peterzell
On Fri, Feb 4, 2011 at 11:59 AM, MZMcBride z...@mzmcbride.com wrote:

 My issue is that this was presumably discussed for weeks prior to the
 announcement to the OTRS list, without any community notification. Even a
 courtesy heads-up (we're currently re-evaluating whether certain
 volunteers
 need to identify) would have been good, especially as it brings forth a
 lot
 of questions from the community that Wikimedia apparently had not
 considered. (This is pretty clearly evident from the discussion on the OTRS
 mailing list.) When these decisions are issued by fiat and out of the blue,
 it raises suspicion about why the discussions weren't public or at least
 why
 there weren't any notifications that discussions were taking place. Was it
 intentional? Was it simply an oversight?


I've had off-hand conversations with many fellow agents over the past couple
years that were glancing discussions about the privacy policy and OTRS.
 Many were concerned about applying because of their transparency in ID not
to the WMF, but other volunteers.  Trust is a valuable thing and it is very
hard to build in an online medium.  As a subscriber to both otrs-en-l and
otrs-admins-l, I can assure you and the community that there was no closed
door conversation with a dozen people on a private mailing list responsible.
  It's the WMF's call, and one that I happen to support.


-- 
~Keegan

http://en.wikipedia.org/wiki/User:Keegan
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Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-04 Thread whothis
I agree with Brigitte completely.

Phoebe, love you for trying to answer this but I don't completely agree with
your assumptions. This seems to be going on more and more recently with the
staff. There seems to be a huge communication gap here IMHO. it's not like
we can mail a staff person and ask them directly, we already have OTRS for
that. ;-) Thanks for giving volunteers the privilege to serve.

Though I am surprised to see a fellow defending a staff decision and
calling himself a staff person earlier, does that mean the other
5-6-whatever fellows are staff too?

The staff can answer or ignore like Brigitte said or even better, as the
Chief Community officer said we really should wait until Philippe gets
back... for answers.

Elizabeth


On Sat, Feb 5, 2011 at 12:49 AM, Birgitte SB birgitte...@yahoo.com wrote:





 - Original Message 
  From: Steven Walling steven.wall...@gmail.com
  To: Wikimedia Foundation Mailing List foundation-l@lists.wikimedia.org
  Sent: Thu, February 3, 2011 10:03:58 PM
  Subject: Re: [Foundation-l] Changes to the identification policies and
 procedures
 
 snip
 
  Demanding  answers on Foundation-l is a lot different than the news about
 an
  upcoming  change trickling out into the community prior to an official
  announcement.  The latter does no harm. The former can derail a
 productive
  discussion about  a delicate issue before it's ready for public comment.
 

 I could not disagree more strongly. The thing that derails productive
 discussions and inflames delicate issues is gossip trickling about variably
 and
 the distortions that are inevitable when third hand information is being
 repeated. Not an open discussion on Foundation-l. If it at all seems
 otherwise,
 it is only because the more common practice among Wikimedians is to only
 bring
 discussions to Foundation-l *after* they have been well-worked over by the
 gossip network.  I take issue with the implication that you would not
 object to
 someone spreading this news over IRC, but find it objectionable to it being
 spread here.


 I imagine MZMcBride's inquiries have so often been slanted as though they
 had
 originated from a hardened negative opinion, because he gets his
 information
 from the gossip network rather than the WMF. I think I am so often ignorant
 because I do the opposite. It seems to me, that MZMcBride has been taking
 pains
 for sometime to change the tone of his messages. I personally have noticed
 a
 continual incremental improvement on his part. It bothers me that despite
 what I
 would rate as his success in crafting a neutral and reasonable message, he
 is
 still characterized as demanding answers and chided for bringing up the
 issue
 altogether. Whatever anyone else thinks MZMcBride, I have noticed your
 efforts
 and I appreciate them a great deal.  Introspection and change are hard
 things to
 do; thank you.


 The main reason foundation-l is less useful than it could be is because is
 not
 because people are *capable* of accusing WMF of wrongdoing in an aggressive
 tone
 on an open list. It is because they are *encouraged* to do so by the trend
 of
 responses from those connected with WMF. Asking reasonably neutral
 questions
 leads to silence or being shut down completely, while accusations of
 wrongdoing
 in an aggressive tone provokes snide answers. One of these methods of
 seeking
 information on foundation-l turns out to be more effective than the other.
  Of
 course, gossiping is most effective of all.  But I for one, care enough
 about
 the long-term health of the Wikimedia community and it's ability to
 integrate
 newcomers as to prefer ignorance.

 Birgitte SB





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Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-04 Thread Michael Snow
On 2/4/2011 11:19 AM, Birgitte SB wrote:
 I imagine MZMcBride's inquiries have so often been slanted as though they had
 originated from a hardened negative opinion, because he gets his information
 from the gossip network rather than the WMF. I think I am so often ignorant
 because I do the opposite. It seems to me, that MZMcBride has been taking 
 pains
 for sometime to change the tone of his messages. I personally have noticed a
 continual incremental improvement on his part. It bothers me that despite 
 what I
 would rate as his success in crafting a neutral and reasonable message, he is
 still characterized as demanding answers and chided for bringing up the issue
 altogether. Whatever anyone else thinks MZMcBride, I have noticed your efforts
 and I appreciate them a great deal.  Introspection and change are hard things 
 to
 do; thank you.
I agree with much of Birgitte's analysis. I would add that it is not 
fundamentally wrong to try to surface issues from the gossip network to 
a more public discussion. (The gossip network is as closed and opaque a 
forum for discussion as any private mailing list; I'd call for it to be 
more open, but that would be denying human nature.) Among other things, 
surfacing these discussions can do the foundation a service by informing 
it about what matters are being discussed there. However, it does 
require a great deal of care to surface things in a way that is 
productive and informative, rather than simply poisoning the public 
discourse. You can see some of this in how the respectable media 
approach news that is thrust upon them by tabloids or internet chatter. 
They go to considerable lengths not to defame and try to avoid unfairly 
maligning or adding their own insinuations and speculation. I think the 
pattern of inquiries here has improved, though it could still stand 
further improvement.

On the foundation side, meanwhile, I believe more work ought to be done 
to minimize the need for the gossip network as an information channel. 
I've repeatedly pushed for creation of a staff position specifically 
dedicated to communications with the community. As the current 
communications staff, Jay and Moka are wonderful but much more 
external-facing, and have their hands plenty full with just that. I've 
been expecting that one of the Community department positions outlined 
in the annual plan would cover this, and if things follow the schedule I 
would hope to see such a position relatively soon.

--Michael Snow

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Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-04 Thread Steven Walling
I would agree with you Birgitte, except that MZ talked to Christine and
Philippe about the issue beforehand and was specifically asked not to post
about it here until Philippe is back and any questions can be answered.

To answer Elizabeth: I am listed on the staff page at
wikimediafoundation.org. My fellowship is for a year and I work at the
offices here in San Francisco. Fellowships are all different in length and
who they work with, and that diversity is intentional, since they're
project-based and different projects have different needs.

On Fri, Feb 4, 2011 at 12:15 PM, Michael Snow wikipe...@frontier.comwrote:

 On 2/4/2011 11:19 AM, Birgitte SB wrote:
  I imagine MZMcBride's inquiries have so often been slanted as though they
 had
  originated from a hardened negative opinion, because he gets his
 information
  from the gossip network rather than the WMF. I think I am so often
 ignorant
  because I do the opposite. It seems to me, that MZMcBride has been taking
 pains
  for sometime to change the tone of his messages. I personally have
 noticed a
  continual incremental improvement on his part. It bothers me that despite
 what I
  would rate as his success in crafting a neutral and reasonable message,
 he is
  still characterized as demanding answers and chided for bringing up the
 issue
  altogether. Whatever anyone else thinks MZMcBride, I have noticed your
 efforts
  and I appreciate them a great deal.  Introspection and change are hard
 things to
  do; thank you.
 I agree with much of Birgitte's analysis. I would add that it is not
 fundamentally wrong to try to surface issues from the gossip network to
 a more public discussion. (The gossip network is as closed and opaque a
 forum for discussion as any private mailing list; I'd call for it to be
 more open, but that would be denying human nature.) Among other things,
 surfacing these discussions can do the foundation a service by informing
 it about what matters are being discussed there. However, it does
 require a great deal of care to surface things in a way that is
 productive and informative, rather than simply poisoning the public
 discourse. You can see some of this in how the respectable media
 approach news that is thrust upon them by tabloids or internet chatter.
 They go to considerable lengths not to defame and try to avoid unfairly
 maligning or adding their own insinuations and speculation. I think the
 pattern of inquiries here has improved, though it could still stand
 further improvement.

 On the foundation side, meanwhile, I believe more work ought to be done
 to minimize the need for the gossip network as an information channel.
 I've repeatedly pushed for creation of a staff position specifically
 dedicated to communications with the community. As the current
 communications staff, Jay and Moka are wonderful but much more
 external-facing, and have their hands plenty full with just that. I've
 been expecting that one of the Community department positions outlined
 in the annual plan would cover this, and if things follow the schedule I
 would hope to see such a position relatively soon.

 --Michael Snow

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Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-04 Thread phoebe ayers
On Fri, Feb 4, 2011 at 12:15 PM, whothis whoth...@gmail.com wrote:
 I agree with Brigitte completely.

 Phoebe, love you for trying to answer this but I don't completely agree with
 your assumptions. This seems to be going on more and more recently with the
 staff. There seems to be a huge communication gap here IMHO. it's not like
 we can mail a staff person and ask them directly, we already have OTRS for
 that. ;-) Thanks for giving volunteers the privilege to serve.

I'm not trying to answer anything... rather, envisioning a perfect
world. Call it aspirational.

-- phoebe

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Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-04 Thread Austin Hair
On Fri, Feb 4, 2011 at 8:19 PM, Birgitte SB birgitte...@yahoo.com wrote:
 From: Steven Walling steven.wall...@gmail.com
 Demanding  answers on Foundation-l is a lot different than the news about an
 upcoming  change trickling out into the community prior to an official
 announcement.  The latter does no harm. The former can derail a productive
 discussion about  a delicate issue before it's ready for public comment.

 I could not disagree more strongly. The thing that derails productive
 discussions and inflames delicate issues is gossip trickling about variably 
 and
 the distortions that are inevitable when third hand information is being
 repeated. Not an open discussion on Foundation-l. If it at all seems 
 otherwise,
 it is only because the more common practice among Wikimedians is to only bring
 discussions to Foundation-l *after* they have been well-worked over by the
 gossip network.  I take issue with the implication that you would not object 
 to
 someone spreading this news over IRC, but find it objectionable to it being
 spread here.

Personally, I can't say that I care much about new OTRS
requirements—WMF obviously has all the information it could possibly
want from me, and what's apparently being proposed doesn't offend me
in the slightest.

I have to say, though, that Birgitte put this very well. Favoring
gossip over straight answers doesn't sit well with me, even if it
works better for the staff schedule.

And yes, others have been right to point out that while otrs-en-l may
be the de facto list for OTRS discussion, it's still limited to the
info-en crowd and not really a fair forum for policy decisions.

Speaking only for myself,

Austin

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Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-04 Thread MZMcBride
Steven Walling wrote:
 I would agree with you Birgitte, except that MZ talked to Christine and
 Philippe about the issue beforehand and was specifically asked not to post
 about it here until Philippe is back and any questions can be answered.

From what I've read here and elsewhere, you're about the only person
expressing moral outrage and indignation over these recent decisions being
discussed in a public forum. I'm not sure this is particularly surprising
given where you've been working the past few months, however, so I don't
hold it against you.

Given that this was discussed for weeks and then announced, I don't think
waiting for anyone to return from vacation is necessary for a discussion,
especially if there's a broader discussion being held about the virtue of
the entire identification process. (For anyone who missed it, please read
Risker's post in this topic.) This is all to say nothing of the fact that no
single person in an organization should be so critical that their absence
creates these types of issues.

As I said in my opening post, these questions can wait for Philippe's return
if they can't be addressed by others in the meantime, though as you've taken
it upon yourself to jump in here, if you have a free minute, I'm sure a lot
of people would appreciate some real content here:
http://meta.wikimedia.org/wiki/Identification_questions_and_answers

And slightly tangential to the topic at hand, please don't top-post. I'm not
sure about others, but I read the public mailing list archives occasionally
and it makes a complete mess when people don't post inline (even if Gmail
and some other web clients collapse the content neatly).

Further reading:
* http://meta.wikimedia.org/wiki/Staff_characteristics
* https://wiki.toolserver.org/view/Mailing_list_etiquette

MZMcBride



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[Foundation-l] R: Changes to the identification policies and procedures

2011-02-04 Thread Riccardo Burdisso
I'm an OTRS admin I've received my first answer to this issue yesterday
with a very good email from Philippe and I think it would be useful to
post it here if it's ok for him.
I've never seen a real discussion.

The main problem, IMHO, is that the new policy is not acceptable for most
people in UE because of a different legislation.
WMF said that it would be possible proxying the identification process
though the local chapters but for example Wikimedia Italia replied that
they don't want to participate in this process.
We see that WMDE is willing to do this job and we want to investigate if
all people, non only German citizens, can be identified by WMDE but it is
impossible without a discussion like this.

* If a lot of people employed by the WMF criticize the behaviour of
MZMcBride it sounds like that the foundation doesn't want to discuss about
this issue and I'm sure this is not the case, so I think it would be
appropriate from staffers/fellows/interns/... to clarify if they are
speaking of behalf of the foundation or not and possibly state clearly
their role.
* Someone said that the policy is yet not stabilized and still in
discussion, while on OTRS wiki was just moved to the Help namespace, so if
we have to wait for Philippe to come back to get responses I would expect
also the same from the foundation side.

Riccardo (Abisys)

-Messaggio originale-
Da: foundation-l-boun...@lists.wikimedia.org
[mailto:foundation-l-boun...@lists.wikimedia.org] Per conto di Steven
Walling
Inviato: venerdì 4 febbraio 2011 21:50
A: Wikimedia Foundation Mailing List
Oggetto: Re: [Foundation-l] Changes to the identification policies and
procedures

I would agree with you Birgitte, except that MZ talked to Christine and
Philippe about the issue beforehand and was specifically asked not to post
about it here until Philippe is back and any questions can be answered.

To answer Elizabeth: I am listed on the staff page at
wikimediafoundation.org. My fellowship is for a year and I work at the
offices here in San Francisco. Fellowships are all different in length and
who they work with, and that diversity is intentional, since they're
project-based and different projects have different needs.

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Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-04 Thread Birgitte SB




- Original Message 
 From: Steven Walling steven.wall...@gmail.com
 To: Wikimedia Foundation Mailing List foundation-l@lists.wikimedia.org
 Sent: Fri, February 4, 2011 2:50:11 PM
 Subject: Re: [Foundation-l] Changes to the identification policies and 
procedures
 
 I would agree with you Birgitte, except that MZ talked to Christine  and
 Philippe about the issue beforehand and was specifically asked not to  post
 about it here until Philippe is back and any questions can be  answered.

Meh. It is not as though he is bringing up some pet issue in which the timing 
is 
entirely at his discretion. I would imagine the issue is coming forward at this 
particular time because of the time-frame chosen someone @ WMF. However mere 
animosity to his timing would not have prompted me to respond.

My real, huge, jaw-hitting-the-floor, issue with your response is that you 
preferred the news about an upcoming change trickl[e] out into the community 
prior to an official announcement (gossip) over a posting to foundation-l.  
You 
just don't get it.

Micheal Snow suggested gossip is just human nature. Ni modo. But there is a 
huge 
difference between stopping it (which I have never suggested doing) and 
endorsing it as a more valid channel than foundation-l. That gossip could be 
endorsed to any degree by someone that has a staff position in the Community 
department says a great deal that is not at all positive about the level of 
understanding and/or leadership in that department. 


Gossip destroys trust. Gossip inhibits transparency.  Gossip excludes those 
that 
are new. Gossip excludes those who socialize differently (in different 
languages, tolerate different kinds of humor, at different times, etc.) Gossip 
deteriorates the quality/accuracy of information. Gossip reduces the 
quantity/detail of information in circulation. Gossip doesn't scale.  Every 
single one of these values should be a significant concern of the Community 
department given the current state of things. [1]

Gossip is inevitable and won't ever be stopped.  But people can personally try 
to become gossip black-holes and/or work to shift the substance of the gossip 
to 
the appropriate channel. And WMF staff can certainly encourage the advertising 
of issues through more valid (i.e. any other) channels. At the very least, they 
should refrain from opposing the use of more valid channels in place of gossip. 


Birgitte SB


[1]To be complete I feel I need add in some values where gossip rated 
positively. Just to prevent anyone who has  never given the issue much thought 
from jumping ahead from what I have said above to Gossip=Evil. 


Gossip an organic component of human communities (No installation required). 
Gossip is  probably the most grossly inexpensive informational network (If you 
few resources or the information is rather binary making quality losses 
insignificant).  Gossip very efficient at spreading the information that is 
more  
passionately cared about faster and wider than information that people care 
less 
strongly about (No need to spend time evaluating information for relevancy 
before distribution). Gossip is better than  nothing in short-term 
considerations. (Temporary communities will rarely find the drawbacks relevant)

Gossip != Evil  Gossip can be very good when a crowded theater catches fire. 
Gossip is simply not an informational network that is compatible with the goals 
of the Wikimedia movement. 


  

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Re: [Foundation-l] Changes to the identification policies and procedures

2011-02-04 Thread Steven Walling
On Fri, Feb 4, 2011 at 3:22 PM, Birgitte SB birgitte...@yahoo.com wrote:

My real, huge, jaw-hitting-the-floor, issue with your response is that you
 preferred the news about an upcoming change trickl[e] out into the
 community
 prior to an official announcement (gossip) over a posting to foundation-l.
  You
 just don't get it.


I do not mean that gossip should be preferred over public announcements as
standard operating procedure. Considering that I've made numerous
announcements about my work to this very list (IRC office hours, 10th
anniversary organizing etc.) I think that's clear.

What I meant is that there is no way to prevent informal discussion about
something that has yet to be announced, so there's no reason to fret over
it. What I *do *find unhelpful is publicly posting about sensitive topic
when you know in advance that people aren't prepared to answer questions
about it yet.
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