PDF Creation Add-on

2008-06-27 Thread Dov Isaacs
t;PDF Creation Add-on" or was it an option? You certainly don't need it if you have full Acrobat!! - Dov From: Hedley Finger [mailto:hfin...@handholding.com.au] Sent: Friday, June 27, 2008 1:28 AM To: Dov Isaacs Cc: Paul Findon; FrameUsers List Subject: Re: PDF Creation Add-o

RE: PDF Creation Add-on

2008-06-26 Thread Dov Isaacs
Absolutely YES! - Dov > -Original Message- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of > Paul Findon > Sent: Thursday, June 26, 2008 2:33 AM > To: FrameUsers List > Subject: PDF Creation Add-on > > FM8 installs the PDF Creation Add-on. Is it best to uninstall

PDF Creation Add-on

2008-06-26 Thread Dov Isaacs
Absolutely YES! - Dov > -Original Message- > From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at > lists.frameusers.com] On Behalf Of > Paul Findon > Sent: Thursday, June 26, 2008 2:33 AM > To: FrameUsers List > Subject: PDF Creation Add-on > > FM8 installs t

RE: FrameMaker Internal Error -- Visio and "...lost image data"

2008-06-20 Thread Dov Isaacs
For better or worse, if you simply mailed in the report to Adobe, don't expect a personal if any response. That mechanism is not Adobe Tech Support. For future reference, regardless of what program you publish with copy-and-paste is about the worst way to set yourself up for disaster in case your

FrameMaker Internal Error -- Visio and "...lost image data"

2008-06-20 Thread Dov Isaacs
For better or worse, if you simply mailed in the report to Adobe, don't expect a personal if any response. That mechanism is not Adobe Tech Support. For future reference, regardless of what program you publish with copy-and-paste is about the worst way to set yourself up for disaster in case your

RE: FrameMaker on Windows - Issues Discussed Today

2008-06-20 Thread Dov Isaacs
There is no big secret as to how I justify my configurations. It is fairly simple. (1) I buy systems that I plan to use as primary systems for approximately four years although Adobe's corporate policy allows engineers to replace systems on a two or three year basis. I would rather have a sy

FrameMaker on Windows - Issues Discussed Today

2008-06-20 Thread Dov Isaacs
There is no big secret as to how I justify my configurations. It is fairly simple. (1) I buy systems that I plan to use as primary systems for approximately four years although Adobe's corporate policy allows engineers to replace systems on a two or three year basis. I would rather have a sy

RE: How FM use impacts purchasing decisions

2008-06-20 Thread Dov Isaacs
-bit versions of Intel and AMD processors that removes that restriction. In other words, Vista 32 won't help you on this. - Dov From: Rene Stephenson [mailto:[EMAIL PROTECTED] Sent: Friday, June 20, 2008 12:16 PM To: Dov Isaacs; Dennis Brunnenmeyer; FrameUsers List Subject: Re: How F

How FM use impacts purchasing decisions

2008-06-20 Thread Dov Isaacs
-bit versions of Intel and AMD processors that removes that restriction. In other words, Vista 32 won't help you on this. - Dov From: Rene Stephenson [mailto:rinn...@yahoo.com] Sent: Friday, June 20, 2008 12:16 PM To: Dov Isaacs; Dennis Brunnenmeyer; FrameUsers List Subject: Re: H

RE: How FM use impacts purchasing decisions

2008-06-20 Thread Dov Isaacs
The 8710w is a fantastic system. Omit the BlueRay drive and the cost isn't particularly bad. And if you take care of it and can get four years of service out of it (typically what I get out of my notebook systems), the extra cost per day compared to el'cheapo configurations is really minimum. Oh, B

How FM use impacts purchasing decisions

2008-06-20 Thread Dov Isaacs
The 8710w is a fantastic system. Omit the BlueRay drive and the cost isn't particularly bad. And if you take care of it and can get four years of service out of it (typically what I get out of my notebook systems), the extra cost per day compared to el'cheapo configurations is really minimum. Oh, B

FrameMaker on Windows - Issues Discussed Today

2008-06-19 Thread Dov Isaacs
A number of issues associated with Windows have been discussed on this forum today with relationship to FrameMaker on Windows, Windows itself, running Windows on MacTel systems with either Bootcamp or Parallels, Vista, and Vista 64. I was somewhat otherwise occupied when those messages came in an

FrameMaker on Windows - Issues Discussed Today

2008-06-19 Thread Dov Isaacs
A number of issues associated with Windows have been discussed on this forum today with relationship to FrameMaker on Windows, Windows itself, running Windows on MacTel systems with either Bootcamp or Parallels, Vista, and Vista 64. I was somewhat otherwise occupied when those messages came in an

RE: Arial being changed to ArialMT in PDF

2008-06-19 Thread Dov Isaacs
Shmuel, One can write a book about this topic! :-) Today's significant font formats for Windows and Macintosh include: Type 1 fonts - Bezier curve-based fonts originally used in Adobe PostScript printers. The "host computer" versions of these fonts may be in Mac format (in which case the font

Arial being changed to ArialMT in PDF

2008-06-19 Thread Dov Isaacs
Shmuel, One can write a book about this topic! :-) Today's significant font formats for Windows and Macintosh include: Type 1 fonts - Bezier curve-based fonts originally used in Adobe PostScript printers. The "host computer" versions of these fonts may be in Mac format (in which case the font

RE: Arial being changed to ArialMT in PDF

2008-06-19 Thread Dov Isaacs
9, 2008 2:33 AM > > On 19 Jun 2008, at 05:47, Dov Isaacs wrote: > > > You are getting exactly what you ask for (and deserve? :-) ) > > Spoken like a true survivor of the Type 1 Resistance :-) > > Paul > > > > The font name is "Arial" but the &q

Arial being changed to ArialMT in PDF

2008-06-19 Thread Dov Isaacs
9, 2008 2:33 AM > > On 19 Jun 2008, at 05:47, Dov Isaacs wrote: > > > You are getting exactly what you ask for (and deserve? :-) ) > > Spoken like a true survivor of the Type 1 Resistance :-) > > Paul > > > > The font name is "Arial" but the &q

RE: Arial being changed to ArialMT in PDF

2008-06-18 Thread Dov Isaacs
You are getting exactly what you ask for (and deserve? :-) ) The font name is "Arial" but the "PostScript name" inside the font (i.e., what displays inside of Acrobat or Reader) of that particular font is "ArialMT" where the "MT" is for Monotype, the font foundry from which it originates. Thus, w

Arial being changed to ArialMT in PDF

2008-06-18 Thread Dov Isaacs
You are getting exactly what you ask for (and deserve? :-) ) The font name is "Arial" but the "PostScript name" inside the font (i.e., what displays inside of Acrobat or Reader) of that particular font is "ArialMT" where the "MT" is for Monotype, the font foundry from which it originates. Thus, w

RE: Adobe Garamond font in bold doesn't distill properly

2008-06-17 Thread Dov Isaacs
Exactly which fonts were you using? The Type 1 version of Adobe Garamond or the OpenType version of Adobe Garamond (Adobe Garamond Pro)? And do you actually have these fonts installed on your system (as opposed to some of them being "printer resident fonts")? - Dov > -Original Message

Adobe Garamond font in bold doesn't distill properly

2008-06-17 Thread Dov Isaacs
Exactly which fonts were you using? The Type 1 version of Adobe Garamond or the OpenType version of Adobe Garamond (Adobe Garamond Pro)? And do you actually have these fonts installed on your system (as opposed to some of them being "printer resident fonts")? - Dov > -Original Message

RE: FM8 and Acrobat Pro 9

2008-06-07 Thread Dov Isaacs
Although Adobe's installers do not prevent Reader and Acrobat from being installed in parallel, I MOST STRONGLY RECOMMEND AGAINST such installations. Unless you are very technically sophisticated, you are likely not to get the "desired results" when trying to maintain such an installation. Further

FM8 and Acrobat Pro 9

2008-06-07 Thread Dov Isaacs
Although Adobe's installers do not prevent Reader and Acrobat from being installed in parallel, I MOST STRONGLY RECOMMEND AGAINST such installations. Unless you are very technically sophisticated, you are likely not to get the "desired results" when trying to maintain such an installation. Further

RE: Illustrator EPS compatibility

2008-06-05 Thread Dov Isaacs
Bubbemeissa - Grandmother's Tale! In other words, a total myth! FrameMaker does absolutely NOTHING with the internals of placed EPS files; it is simply passed through and around the PostScript driver during "print" operations. As long as it is valid PostScript conforming to the EPS specification a

Illustrator EPS compatibility

2008-06-05 Thread Dov Isaacs
Bubbemeissa - Grandmother's Tale! In other words, a total myth! FrameMaker does absolutely NOTHING with the internals of placed EPS files; it is simply passed through and around the PostScript driver during "print" operations. As long as it is valid PostScript conforming to the EPS specification a

RE: Printing Error with FM

2008-06-05 Thread Dov Isaacs
> Sent: Thursday, June 05, 2008 9:41 AM > To: FrameUsers List > Subject: Re: Printing Error with FM > > On 5 Jun 2008, at 17:25, Dov Isaacs wrote: > > > Let's try this again. FrameMaker does NOT, repeat does NOT, repeat > > one more time does NOT support the native

Printing Error with FM

2008-06-05 Thread Dov Isaacs
> Sent: Thursday, June 05, 2008 9:41 AM > To: FrameUsers List > Subject: Re: Printing Error with FM > > On 5 Jun 2008, at 17:25, Dov Isaacs wrote: > > > Let's try this again. FrameMaker does NOT, repeat does NOT, repeat > > one more time does NOT support the native

RE: FM8 and Acrobat Pro 9

2008-06-05 Thread Dov Isaacs
Acrobat 9 was just announced and has NOT been released. The projected release date is sometime shortly before July. For the record, in terms of interoperability with FrameMaker, Acrobat 9 provides no new Distiller features, but should be fully compatible with all versions of FrameMaker that were c

FM8 and Acrobat Pro 9

2008-06-05 Thread Dov Isaacs
Acrobat 9 was just announced and has NOT been released. The projected release date is sometime shortly before July. For the record, in terms of interoperability with FrameMaker, Acrobat 9 provides no new Distiller features, but should be fully compatible with all versions of FrameMaker that were c

RE: Printing Error with FM

2008-06-05 Thread Dov Isaacs
time I am confronted with people having Illustrator > CS2/3 but still use FrameMaker 7.0 (or 6.0, like Apple). So they need > some advice to save EPS files as Illustrator . > > Thanks, > > - Michael > > > Am 04.06.2008 um 17:18 schrieb Dov Isaacs: > > > .EPS files a

Printing Error with FM

2008-06-05 Thread Dov Isaacs
time I am confronted with people having Illustrator > CS2/3 but still use FrameMaker 7.0 (or 6.0, like Apple). So they need > some advice to save EPS files as Illustrator . > > Thanks, > > - Michael > > > Am 04.06.2008 um 17:18 schrieb Dov Isaacs: > > > .EPS files a

RE: Printing Error with FM

2008-06-04 Thread Dov Isaacs
Wednesday, June 04, 2008 11:16 AM > To: Dov Isaacs > Cc: Tim Lewis; framers@lists.frameusers.com > Subject: Re: Printing Error with FM > > Hi Dov, > > This is new to me, as it has been stressed on many occations that the > EPS should be saved as PS language level 3. Almost all

Printing Error with FM

2008-06-04 Thread Dov Isaacs
Wednesday, June 04, 2008 11:16 AM > To: Dov Isaacs > Cc: Tim Lewis; framers at lists.frameusers.com > Subject: Re: Printing Error with FM > > Hi Dov, > > This is new to me, as it has been stressed on many occations that the > EPS should be saved as PS language level 3. Almost

RE: Printing Error with FM

2008-06-04 Thread Dov Isaacs
llouts or edited in Illustrator. Frankly, > I do not know the difference between .AI and .EPS. The online Help does not > give me enough information. So, what is the difference and what should I be > using in my FrameMaker documents? > > Tim Lewis > Lewis Technical Communication

Printing Error with FM

2008-06-04 Thread Dov Isaacs
I added callouts or edited in Illustrator. Frankly, > I do not know the difference between .AI and .EPS. The online Help does not > give me enough information. So, what is the difference and what should I be > using in my FrameMaker documents? > > Tim Lewis > Lewis Technical Comm

RE: Printing Error with FM

2008-06-03 Thread Dov Isaacs
What is not clear from your description is exactly WHAT you are referencing in your FrameMaker documents. If you are referencing a .AI file, you are in effect referencing a PDF 1.3 file; FrameMaker really knows nothing about the Illustrator document format but rather is able to convert the PDF insi

Printing Error with FM

2008-06-03 Thread Dov Isaacs
What is not clear from your description is exactly WHAT you are referencing in your FrameMaker documents. If you are referencing a .AI file, you are in effect referencing a PDF 1.3 file; FrameMaker really knows nothing about the Illustrator document format but rather is able to convert the PDF insi

RE: Save As PDF problem

2008-06-03 Thread Dov Isaacs
Based strictly on the information you have provided, you are doing nothing wrong. FrameMaker 8 is compatible with Acrobat 8.x. I would try simply rebooting and seeing whether the problem persists. - Dov > -Original Message- > From: Chuck Heinrichs > Sent: Tuesday, June 03, 2008 1

Save As PDF problem

2008-06-03 Thread Dov Isaacs
Based strictly on the information you have provided, you are doing nothing wrong. FrameMaker 8 is compatible with Acrobat 8.x. I would try simply rebooting and seeing whether the problem persists. - Dov > -Original Message- > From: Chuck Heinrichs > Sent: Tuesday, June 03, 2008 1

RE: Optimize preview of EPS files?

2008-05-28 Thread Dov Isaacs
No there is not. The preview is a low-resolution image. The only way to make it look better would be if FrameMaker would in fact actually process the PostScript inside the EPS file (something that InDesign does). This is not likely to be added to FrameMaker. Note that when you import PDF, it in fac

Optimize preview of EPS files?

2008-05-28 Thread Dov Isaacs
No there is not. The preview is a low-resolution image. The only way to make it look better would be if FrameMaker would in fact actually process the PostScript inside the EPS file (something that InDesign does). This is not likely to be added to FrameMaker. Note that when you import PDF, it in fac

RE: Booklet function with Framemaker

2008-05-20 Thread Dov Isaacs
I would most strongly endorse the Quite Imposing and Quite Imposing Plus plug-ins from Quite Software. I've been using them for a number of years as my imposition tool of choice when not having the luxury of going out for professional printing. The software is highly reliable and efficient with a t

Booklet function with Framemaker

2008-05-20 Thread Dov Isaacs
I would most strongly endorse the Quite Imposing and Quite Imposing Plus plug-ins from Quite Software. I've been using them for a number of years as my imposition tool of choice when not having the luxury of going out for professional printing. The software is highly reliable and efficient with a t

RE: What version of Frame to Get Started ?

2008-05-15 Thread Dov Isaacs
Please be careful wrt/ EBay software "purchases" - a large percentage of what is hawked on EBay is either pirated or stolen goods. Pirated includes simply copying disks and giving you the serial number as well as massive CD duplication efforts. In some cases what is being "sold" is a copy of a pack

What version of Frame to Get Started ?

2008-05-15 Thread Dov Isaacs
Please be careful wrt/ EBay software "purchases" - a large percentage of what is hawked on EBay is either pirated or stolen goods. Pirated includes simply copying disks and giving you the serial number as well as massive CD duplication efforts. In some cases what is being "sold" is a copy of a pack

FrameMaker 8.0.3 Update Now Available via Adobe Updater

2008-05-13 Thread Dov Isaacs
The FrameMaker 8.0.3 update is now available via the Adobe Updater. It will be available via Adobe's website in the very near future. - Dov Per the "readme"... List of major issues resolved in this update. * Extended characters have extra preceding space when using Arial Unicode MS *

FrameMaker 8.0.3 Update Now Available via Adobe Updater

2008-05-13 Thread Dov Isaacs
The FrameMaker 8.0.3 update is now available via the Adobe Updater. It will be available via Adobe's website in the very near future. - Dov Per the "readme"... List of major issues resolved in this update. * Extended characters have extra preceding space when using Arial Unicode MS *

RE: Adobe PS3 drivers

2008-05-07 Thread Dov Isaacs
Bodvar, You are NOT being given very accurate information from your so-called agent. First of all, Adobe has not provided its own PostScript driver since Windows NT 4 and Windows'98 days. Since then (i.e., for Windows 2000, Windows XP, Windows 2003 Server, Windows Vista, and Windows 2008 Server),

Adobe PS3 drivers

2008-05-07 Thread Dov Isaacs
Bodvar, You are NOT being given very accurate information from your so-called agent. First of all, Adobe has not provided its own PostScript driver since Windows NT 4 and Windows'98 days. Since then (i.e., for Windows 2000, Windows XP, Windows 2003 Server, Windows Vista, and Windows 2008 Server),

RE: Microsoft XP support

2008-04-28 Thread Dov Isaacs
FWIW, I have been running a number of Vista systems, both 32-bit and 64-bit with nary a problem for a while now. SP1 significantly restores the performance problems that the original Vista releases had. The biggest problem with Vista was that Microsoft over-promised and under-delivered, late! They

Microsoft XP support

2008-04-28 Thread Dov Isaacs
FWIW, I have been running a number of Vista systems, both 32-bit and 64-bit with nary a problem for a while now. SP1 significantly restores the performance problems that the original Vista releases had. The biggest problem with Vista was that Microsoft over-promised and under-delivered, late! They

RE: Acrobat Options...

2008-03-28 Thread Dov Isaacs
Acrobat 8 / PDF 1.7 does indeed have a facility by which you may "pre-populate" the fields of the print dialog (you can't get to this via Distiller joboptions - sorry!). However, that facility does NOT prevent the end user from choosing any one of a number of printing options within Acrobat which m

Acrobat Options...

2008-03-28 Thread Dov Isaacs
Acrobat 8 / PDF 1.7 does indeed have a facility by which you may "pre-populate" the fields of the print dialog (you can't get to this via Distiller joboptions - sorry!). However, that facility does NOT prevent the end user from choosing any one of a number of printing options within Acrobat which m

RE: Installation issues: Acrobat Pro 8 on top of FM 8

2008-03-22 Thread Dov Isaacs
Tina, It is NOT FrameMaker 8 which is the problem or that has to be installed, it is that separate headless version of Distiller 8 that you let the FrameMaker 8 installer put on your system. Uninstall that and/or any other previous versions of Acrobat or Reader on your system, make sure to reboot,

Installation issues: Acrobat Pro 8 on top of FM 8

2008-03-22 Thread Dov Isaacs
Tina, It is NOT FrameMaker 8 which is the problem or that has to be installed, it is that separate headless version of Distiller 8 that you let the FrameMaker 8 installer put on your system. Uninstall that and/or any other previous versions of Acrobat or Reader on your system, make sure to reboot,

RE: Registering a new FrameMaker license

2008-02-27 Thread Dov Isaacs
Not quite right. A user cannot sell "educational", "student," or "NFR" (demo for industry) versions. The licenses for such software is NOT transferable. - Dov > -Original Message- > From: Bodvar Bjorgvinsson > Sent: Wednesday, February 27, 2008 3:38 AM > To: Daniel Emory > Cc: Fra

Registering a new FrameMaker license

2008-02-27 Thread Dov Isaacs
Not quite right. A user cannot sell "educational", "student," or "NFR" (demo for industry) versions. The licenses for such software is NOT transferable. - Dov > -Original Message- > From: Bodvar Bjorgvinsson > Sent: Wednesday, February 27, 2008 3:38 AM > To: Daniel Emory > Cc: Fra

RE: Registering a new FrameMaker license

2008-02-19 Thread Dov Isaacs
Unless you can get the eBay vendor to give you the serial number prior to your bidding for the item, letting you confirm that the software is (1) not pirated and (2) not already upgraded from, there isn't much you can do. >From our experience at Adobe listening to tales of woe, eBay is really not

Registering a new FrameMaker license

2008-02-19 Thread Dov Isaacs
Unless you can get the eBay vendor to give you the serial number prior to your bidding for the item, letting you confirm that the software is (1) not pirated and (2) not already upgraded from, there isn't much you can do. >From our experience at Adobe listening to tales of woe, eBay is really not

RE: WINE (Was Re: future of FrameMaker)

2008-02-14 Thread Dov Isaacs
x and UNIX platforms.) - Dov > -Original Message- > From: Paul Findon > Sent: Thursday, February 14, 2008 2:53 PM > > On 14 Feb 2008, at 21:22, Dov Isaacs wrote: > > > Just so nobody has any unwarranted expectations ... > > > > Regardless of wh

WINE (Was Re: future of FrameMaker)

2008-02-14 Thread Dov Isaacs
x and UNIX platforms.) - Dov > -Original Message- > From: Paul Findon > Sent: Thursday, February 14, 2008 2:53 PM > > On 14 Feb 2008, at 21:22, Dov Isaacs wrote: > > > Just so nobody has any unwarranted expectations ... > > > > Regardless of wh

RE: future of FrameMaker

2008-02-14 Thread Dov Isaacs
Just so nobody has any unwarranted expectations ... Regardless of whether you or I like it, the next major version of FrameMaker will NOT support Macintosh natively for the exact same reasons such support was discontinued in the first place. You obviously can try to use it under Parallels or Boot

future of FrameMaker

2008-02-14 Thread Dov Isaacs
Just so nobody has any unwarranted expectations ... Regardless of whether you or I like it, the next major version of FrameMaker will NOT support Macintosh natively for the exact same reasons such support was discontinued in the first place. You obviously can try to use it under Parallels or Boot

RE: future of FrameMaker

2008-02-14 Thread Dov Isaacs
Jakob, We at Adobe would greatly appreciate it if you could send me, off-list, the name of the "Adobe-approved training company" that either stated or implied that there "may be an end to development of FrameMaker." We would like to follow-up with them and send them for re-education at Gulag Adobe

future of FrameMaker

2008-02-14 Thread Dov Isaacs
Jakob, We at Adobe would greatly appreciate it if you could send me, off-list, the name of the "Adobe-approved training company" that either stated or implied that there "may be an end to development of FrameMaker." We would like to follow-up with them and send them for re-education at Gulag Adobe

RE: future of FrameMaker

2008-02-14 Thread Dov Isaacs
On behalf of Adobe Systems Incorporated, let me assure you that FrameMaker remains under active development. A next major version is currently being developed. Any person attending an "Adobe training session" would certainly not have heard any information to the contrary. - Dov > -O

future of FrameMaker

2008-02-14 Thread Dov Isaacs
On behalf of Adobe Systems Incorporated, let me assure you that FrameMaker remains under active development. A next major version is currently being developed. Any person attending an "Adobe training session" would certainly not have heard any information to the contrary. - Dov > -O

RE: Archive searching and moving text inset files

2008-02-12 Thread Dov Isaacs
I have used UltraEdit for years now and strongly endorse it. It not only handles humongous files and has many useful text manipulation features, but it also has a "hex" mode so that you can edit any arbitrary file's binary values. - Dov > -Original Message- > From: Jan Tharp > Sen

Archive searching and moving text inset files

2008-02-12 Thread Dov Isaacs
I have used UltraEdit for years now and strongly endorse it. It not only handles humongous files and has many useful text manipulation features, but it also has a "hex" mode so that you can edit any arbitrary file's binary values. - Dov > -Original Message- > From: Jan Tharp > Sen

RE: How does one parse a syntax error?

2008-01-26 Thread Dov Isaacs
Rob, Unfortunately, I don't think that there is any way of really "parsing" this PostScript error. It would have been helpful if you gave us a bit more information as to exactly what version of FrameMaker you were using, what platform you are on (Windows, Unix, Mac) and how you were generating P

How does one parse a syntax error?

2008-01-26 Thread Dov Isaacs
Rob, Unfortunately, I don't think that there is any way of really "parsing" this PostScript error. It would have been helpful if you gave us a bit more information as to exactly what version of FrameMaker you were using, what platform you are on (Windows, Unix, Mac) and how you were generating P

RE: corrupted paragraph format from 7.2 to 8

2008-01-14 Thread Dov Isaacs
I would strongly concur with Art on this one. This problem of the "changing bullet" is only one of a number of anomalies that one will likely encounter migrating to FrameMaker 8 from any earlier release. FrameMaker 8 uses Unicode. There is one and only one "code point" for any specific character.

corrupted paragraph format from 7.2 to 8

2008-01-14 Thread Dov Isaacs
I would strongly concur with Art on this one. This problem of the "changing bullet" is only one of a number of anomalies that one will likely encounter migrating to FrameMaker 8 from any earlier release. FrameMaker 8 uses Unicode. There is one and only one "code point" for any specific character.

RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Dov Isaacs
t: Friday, January 11, 2008 1:20 PM > To: Dov Isaacs > Cc: framers@lists.frameusers.com > Subject: RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh > > I deleted this file from the Windows/system32 directory, downed the laptop, and then rebooted. > > Whe

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Dov Isaacs
> Sent: Friday, January 11, 2008 1:20 PM > To: Dov Isaacs > Cc: framers at lists.frameusers.com > Subject: RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh > > I deleted this file from the Windows/system32 directory, downed the laptop, and then rebooted.

RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Dov Isaacs
Delete file C:\Windows\FNTCACHE.DAT with all applications closed and no printing going. Then immediately reboot! - Dov > -Original Message- > From: Emily Berk [mailto:[EMAIL PROTECTED] > Sent: Friday, January 11, 2008 12:22 PM > To: Dov Isaacs; framers@lists.fr

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Dov Isaacs
Delete file C:\Windows\FNTCACHE.DAT with all applications closed and no printing going. Then immediately reboot! - Dov > -Original Message- > From: Emily Berk [mailto:emily at armadillosoft.com] > Sent: Friday, January 11, 2008 12:22 PM > To: Dov Isaacs

RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Dov Isaacs
Emily, On behalf of Adobe, let me apologize for the runaround that you got from Adobe's Tech Support. As soon as I am done with this response, I will be forwarding your post on to our customer support escalation team. I don't know whether we do or don't still "officially" support FrameMaker 7.1 (I

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Dov Isaacs
Emily, On behalf of Adobe, let me apologize for the runaround that you got from Adobe's Tech Support. As soon as I am done with this response, I will be forwarding your post on to our customer support escalation team. I don't know whether we do or don't still "officially" support FrameMaker 7.1 (I

RE: third-party or Frame tools for doc review/collaboration

2008-01-03 Thread Dov Isaacs
Yes, Shlomo is correct! Sorry! - Dov > -Original Message- > From: Shlomo Perets [mailto:[EMAIL PROTECTED] > Sent: Thursday, January 03, 2008 4:38 AM > > Dov, > > You wrote: > > >... However, Acrobat 8 (both "Standard" and "Pro") allows a user to > >enable a PDF file for shared

third-party or Frame tools for doc review/collaboration

2008-01-03 Thread Dov Isaacs
Yes, Shlomo is correct! Sorry! - Dov > -Original Message- > From: Shlomo Perets [mailto:shlomo2 at microtype.com] > Sent: Thursday, January 03, 2008 4:38 AM > > Dov, > > You wrote: > > >... However, Acrobat 8 (both "Standard" and "Pro") allows a user to > >enable a PDF file for

RE: third-party or Frame tools for doc review/collaboration

2008-01-02 Thread Dov Isaacs
Adobe discontinued the Frame viewing product not too long after acquiring Frame Development, Inc. FrameMaker came with an ability to produce PDF files and the ability to "read" PDF files was distributed for free. Of course, that didn't solve the collaboration issue. However, Acrobat 8 (both "Stand

third-party or Frame tools for doc review/collaboration

2008-01-02 Thread Dov Isaacs
Adobe discontinued the Frame viewing product not too long after acquiring Frame Development, Inc. FrameMaker came with an ability to produce PDF files and the ability to "read" PDF files was distributed for free. Of course, that didn't solve the collaboration issue. However, Acrobat 8 (both "Stand

RE: Frame 7.1 and vista

2007-12-20 Thread Dov Isaacs
FrameMaker 7.1 will probably work OK (although Adobe does not officially support it) except that FrameMaker 7.1 doesn't coordinate with Acrobat 8.x and the only version of Acrobat that works dependably with Vista is Acrobat 8.1. The real question is WHY you would want Vista. It still isn't really

Frame 7.1 and vista

2007-12-20 Thread Dov Isaacs
FrameMaker 7.1 will probably work OK (although Adobe does not officially support it) except that FrameMaker 7.1 doesn't coordinate with Acrobat 8.x and the only version of Acrobat that works dependably with Vista is Acrobat 8.1. The real question is WHY you would want Vista. It still isn't really

RE: Acrobat / FrameMaker conflicts during install

2007-12-13 Thread Dov Isaacs
> Subject: Re: Acrobat / FrameMaker conflicts during install > > A word of advice: install Acrobat *after* Frame and DO NOT install the Frame > PDF add-on thing. > > JW > > On Dec 13, 2007 2:25 PM, Dov Isaacs <[EMAIL PROTECTED]> wrote: > > > (1) In fact, there is s

Acrobat / FrameMaker conflicts during install

2007-12-13 Thread Dov Isaacs
, 2007 12:10 PM > Cc: framers at lists.frameusers.com > Subject: Re: Acrobat / FrameMaker conflicts during install > > A word of advice: install Acrobat *after* Frame and DO NOT install the Frame > PDF add-on thing. > > JW > > On Dec 13, 2007 2:25 PM, Dov Isaacs wrote: > &

RE: Acrobat / FrameMaker conflicts during install

2007-12-13 Thread Dov Isaacs
(1) In fact, there is still free phone support for software installation problems. (2) Very likely, your Acrobat installation problems have to do someone attempting to uninstall old versions by simply wiping out files as opposed to going to the Control Panel and properly uninstalling the software

Acrobat / FrameMaker conflicts during install

2007-12-13 Thread Dov Isaacs
(1) In fact, there is still free phone support for software installation problems. (2) Very likely, your Acrobat installation problems have to do someone attempting to uninstall old versions by simply wiping out files as opposed to going to the Control Panel and properly uninstalling the software

RE: a new Dell PC

2007-12-09 Thread Dov Isaacs
Ashley, Dell is fine although my experience is that you are better off if you buy the "Dell Precision Workstations" as opposed to the stuff they hawk for the low-end, casual users. The "workstations" tend to use more "generic" parts as opposed to married-to-the-motherboard specialized-for-Dell el-

a new Dell PC

2007-12-09 Thread Dov Isaacs
Ashley, Dell is fine although my experience is that you are better off if you buy the "Dell Precision Workstations" as opposed to the stuff they hawk for the low-end, casual users. The "workstations" tend to use more "generic" parts as opposed to married-to-the-motherboard specialized-for-Dell el-

FrameMaker 8.0.1 Update for Solaris

2007-11-22 Thread Dov Isaacs
Update - the Solaris version of the FrameMaker 8.0.1 update did not make it up to the Adobe update site yet due to the Thanksgiving holiday here in the United States. It will be posted (we hope) sometime next week. - Dov ___ You are cur

FrameMaker 8.0.1 Update for Solaris

2007-11-22 Thread Dov Isaacs
Update - the Solaris version of the FrameMaker 8.0.1 update did not make it up to the Adobe update site yet due to the Thanksgiving holiday here in the United States. It will be posted (we hope) sometime next week. - Dov

FrameMaker 8.0.1 Update Released by Adobe

2007-11-22 Thread Dov Isaacs
Adobe has released the FrameMaker 8.0.1 update to fix a number of anomalies with FrameMaker 8.0. You may download and install the update from within FrameMaker 8.0 using the Help=>Updates route or via direct download from Adobe's website. Note that the update installer is approximately 150 megabyt

FrameMaker 8.0.1 Update Released by Adobe

2007-11-22 Thread Dov Isaacs
Adobe has released the FrameMaker 8.0.1 update to fix a number of anomalies with FrameMaker 8.0. You may download and install the update from within FrameMaker 8.0 using the Help=>Updates route or via direct download from Adobe's website. Note that the update installer is approximately 150 megabyt

RE: Default postscript level in Adobe Reader 7.0?

2007-11-14 Thread Dov Isaacs
Tammy, Adobe Reader and Acrobat both select the PostScript language level based entirely upon the PostScript language level specified in the device's .PPD (PostScript Printer Definition) file. If your colleague's printer doesn't work properly with the default PostScript language level set in the P

Default postscript level in Adobe Reader 7.0?

2007-11-14 Thread Dov Isaacs
Tammy, Adobe Reader and Acrobat both select the PostScript language level based entirely upon the PostScript language level specified in the device's .PPD (PostScript Printer Definition) file. If your colleague's printer doesn't work properly with the default PostScript language level set in the P

RE: Conversion of Frame 7.0 docs [using Frame 8.0] into PDF

2007-10-26 Thread Dov Isaacs
This issue has NEVER had anything to do with Acrobat. - Dov > -Original Message- > From: [EMAIL PROTECTED] [mailto:framers- > [EMAIL PROTECTED] On Behalf Of Alan Houser > Sent: Thursday, October 25, 2007 1:28 PM > To: jeanbaptiste ouedraogo > Cc: framers@lists.frameusers.com > Sub

Conversion of Frame 7.0 docs [using Frame 8.0] into PDF

2007-10-26 Thread Dov Isaacs
This issue has NEVER had anything to do with Acrobat. - Dov > -Original Message- > From: framers-bounces+isaacs=adobe.com at lists.frameusers.com [mailto:framers- > bounces+isaacs=adobe.com at lists.frameusers.com] On Behalf Of Alan Houser > Sent: Thursday, October 25, 2007 1:28 P

RE: Frame 8 - Acrobat 8 crash

2007-10-04 Thread Dov Isaacs
Based upon what we know, it is highly unlikely that the Acrobat 8.1 update has anything to do with the problems of "save as PDF" with FrameMaker 8. Problems appear to be in FrameMaker 8. Update for FrameMaker 8 under development now. - Dov > -Original Message- > From: [EMAIL PRO

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