Re: Acrobat / FrameMaker conflicts during install

2007-12-14 Thread Eric Dunn
I think the question that remains, is when will the two applications become more aware of each other so that you needn't have to worry? That FM doesn't ask to install distiller if an Acrobat installation is found and that Acrobat fixes a FM distiller only install if a FM installation is found?

RE: Acrobat / FrameMaker conflicts during install

2007-12-13 Thread Michael O'Neill
Is it only the .exe files that are missing, or are all the dll's missing to? If it's only the .exe files, you might try creating your own empty text files with the same file names as the missing .exe files. Maybe the uninstaller just wants to remove a file with that name, and doesn't actually

Re: Acrobat / FrameMaker conflicts during install

2007-12-13 Thread Peter Gold
Ken: Installation support is always free for current Adobe products. You should get good advice on exactly how to clean out your system. Make sure you're talking to tech support, rather than customer support, to get this help. Ask customer support for the tech support number, if you can't find

RE: Acrobat / FrameMaker conflicts during install

2007-12-13 Thread Dov Isaacs
(1) In fact, there is still free phone support for software installation problems. (2) Very likely, your Acrobat installation problems have to do someone attempting to uninstall old versions by simply wiping out files as opposed to going to the Control Panel and properly uninstalling the

Re: Acrobat / FrameMaker conflicts during install

2007-12-13 Thread Joel Wilhelm
A word of advice: install Acrobat *after* Frame and DO NOT install the Frame PDF add-on thing. JW On Dec 13, 2007 2:25 PM, Dov Isaacs [EMAIL PROTECTED] wrote: (1) In fact, there is still free phone support for software installation problems. (2) Very likely, your Acrobat installation

RE: Acrobat / FrameMaker conflicts during install

2007-12-13 Thread Dov Isaacs
or the Distiller-only package (FrameMaker 7.2 and earlier). - Dov -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joel Wilhelm Sent: Thursday, December 13, 2007 12:10 PM Cc: framers@lists.frameusers.com Subject: Re: Acrobat / FrameMaker conflicts during