RE: New computer woes cont'd

2008-07-15 Thread Lea Rush
Hi Leah, Thanks for the OS information. Some of the previous thoughts still apply, but I'll reiterate one which has tripped up the software my company creates. How draconian is your IT department? Check the permissions on the C:\Program Files\Adobe\FrameMaker7.0\ folder as well as the folder to w

Re: new computer woes

2008-07-15 Thread Mike Wickham
I didn't take time to test this, but another place to look for a possible cause to the file locking problem is File> Preferences> General> Cross-Platform File Naming. I'm not sure, but I think I once got your error message when I had CPFN set to Macintosh on a Windows machine and tried to save t

RE: new computer woes

2008-07-15 Thread Owen, Clint
Leah, Look in the directory where your FM files are stored for a bunch of xxx.LCK files. FM creates one of these for each open file. If a second user tries to open the same one, FM sees it and gives the "Can't lock the file for your use" message. If your computer or FM crashes with files open, the

Re: new computer woes

2008-07-15 Thread Art Campbell
* Scrolling -- freewheel is the answer * Missing fonts -- There are some differences between your new and old machines. The easiest way to fix it would be to install the font set from the old machine. Failing that, uncheck the Remember box, open the files, then SAVE THEM. * The file locking, if it

Re: new computer woes

2008-07-15 Thread Yves Barbion
Hi Leah, - scrolling: this used to work: http://www.geocities.com/SiliconValley/2060/freewheel.html - Cannot Lock File: I guess you are using Vista? If so, this problem may be caused by Vista's User Access Control (UAC), which does not allow you to change and save files in specific