Re: Offtopic: Questionnaire about documentation

2008-11-26 Thread Shmuel Wolfson
Users don't want to read the manual, let alone read and complete a 
questionnaire.

My advice is to keep it short. Enclose a self-addresses post card with 
one or two questions and an area where to write any comments that they 
have on the manual, including errors and things that were insufficiently 
explained.

-- 
Regards,
Shmuel Wolfson
052-763-7133


Andersen, Verner Engell VEA wrote:
 Hi
 I am going to send out a questionnaire to our customers about
 documentation.

 I am interested in good advice, maybe a template or a sample
 questionnaire.

 I am interested in knowing whether customers prefer online help or the
 paper manual, whether they need translated screen shots or they can live
 English ones in all the translated versions of the manual, whether they
 prefer task-orietend help or are happy with the screen based
 context-sensitive help, whether there is something they can do without.

 Also these questions should be phrased so that we get the customers'
 real opinion. Should the questionare be a mjultiple choice, and all the
 questions be phrased so that you can select between the same choices for
 the whole questionnaire?

 Please reply off list.



 Med venlig hilsen - Best regards
 Verner Andersen
 Technical Writer

 Radiometer Medical ApS
 Phone +45 3827 3612
 Fax +45 3827 2727
 [EMAIL PROTECTED]
 



 Radiometer Medical ApS 
 Akandevej 21 
 2700 Bronshoj 
 Denmark 
 Phone: +45 38 27 38 27 
 CVR: 27 50 91 85 
  
 

 Please be advised that this email may contain confidential information.
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 any
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 foregoing disclaimer does not invalidate the binding effect of any
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RE: Offtopic: Questionnaire about documentation

2008-11-26 Thread Fred Ridder

Art Campbell wrote (in part):
 
 For each question, I'd ask them to specify a number in the range 1-5 from
 Strongly Agree to Strongly Disagree. Also, I'd include an option for them
 tell you that they don't care or the question doesn't apply.
 
One piece of advice I once learned from a professional survey designer was
to always present an even number of choices so that there is no middle
(niether agree nor disagree) response option. This approach forces the 
responder to always indicate *some* preference unless they choose the
no response option. 
 
-Fred Ridder
 
 
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Re: Offtopic: Questionnaire about documentation

2008-11-26 Thread Art Campbell
For each question, I'd ask them to specify a number in the range 1-5 from
Strongly Agree to Strongly Disagree. Also, I'd include an option for them
tell you that they don't care or the question doesn't apply.

And finally, one of the most important parts of preparing a survey or
questionaire is testing it on half a dozen people, ideally customers, before
you send it out. After they fill it our and you talk with them a bit, you'll
find out quite a bit about how you should rephrase questions and what else
you should be asking.

If I were you, I'd use a free/cheap survey web site to run it, so it's quick
and easy for the people to fill out and painless for you to interpret.
surveymonkey.com is popular in the states.

Finally, be aware that your survey isn't going to give you an accurate read
on what customers want... it's going to survey customers that have both the
time and interest to respond which is still worth doing.

Art


Art Campbell
[EMAIL PROTECTED]
 ... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl. -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Tue, Nov 25, 2008 at 9:32 AM, Andersen, Verner Engell VEA 
[EMAIL PROTECTED] wrote:

 Hi
 I am going to send out a questionnaire to our customers about
 documentation.

 I am interested in good advice, maybe a template or a sample
 questionnaire.

 I am interested in knowing whether customers prefer online help or the
 paper manual, whether they need translated screen shots or they can live
 English ones in all the translated versions of the manual, whether they
 prefer task-orietend help or are happy with the screen based
 context-sensitive help, whether there is something they can do without.

 Also these questions should be phrased so that we get the customers'
 real opinion. Should the questionare be a mjultiple choice, and all the
 questions be phrased so that you can select between the same choices for
 the whole questionnaire?

 Please reply off list.



 Med venlig hilsen - Best regards
 Verner Andersen
 Technical Writer

 Radiometer Medical ApS
 Phone +45 3827 3612
 Fax +45 3827 2727
 [EMAIL PROTECTED]
 



 Radiometer Medical ApS
 Akandevej 21
 2700 Bronshoj
 Denmark
 Phone: +45 38 27 38 27
 CVR: 27 50 91 85

 

 Please be advised that this email may contain confidential information.
  If you are not the intended recipient, please do not read, copy or
 re-transmit this email.  If you have received this email in error,
 please notify us by email by replying to the sender and by telephone
 (call us collect at +1 202-828-0850) and delete this message and any
 attachments.  Thank you in advance for your cooperation and assistance.

 In addition, Danaher and its subsidiaries disclaim that the content of
 this email constitutes an offer to enter into, or the acceptance of,
 any
 contract or agreement or any amendment thereto; provided that the
 foregoing disclaimer does not invalidate the binding effect of any
 digital or other electronic reproduction of a manual signature that is
 included in any attachment to this email.
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Globally Replace Tag Directories?

2008-11-26 Thread Nancy Allison

Hi, folks. The large, many-chaptered document I am working on is the 
product of several past writers' work. The Paragraph and Character tag 
directories are full of tags that are not used in this doc. I'd love to 
clean them all up at once.

I know I can set up one chapter with just the tags I need. Then I can go 
into each chapter,  manually delete all tags, and save the chapter. From 
the Book file, I can then import all tags from my one good chapter into 
all the other chapters.

But . . . I don't want to! Too much work!

If I just import the good tags into the existing chapters, they'll be 
added to the existing tags. Not a solution.

Is there a way to replicate my good tags in all the other chapters, 
globally?

Thankee again, in advance again.
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Re: Globally Replace Tag Directories?

2008-11-26 Thread David Spreadbury
Allison,
There is also Clean Import, a part of EZVars.
 
You can get it at http://www.electropubs.com/ez_ezvars.html.


--- On Wed, 11/26/08, Art Campbell [EMAIL PROTECTED] wrote:

From: Art Campbell [EMAIL PROTECTED]
Subject: Re: Globally Replace Tag Directories?
To: Nancy Allison [EMAIL PROTECTED]
Cc: Framers [EMAIL PROTECTED]
Date: Wednesday, November 26, 2008, 9:20 AM

The CleanImport plugin from Electropubs.

I believe there's also a Framescript kicking around that will purge the
catalogs so that you can do a Import  Formats and bring in just what you
need.

Art

Art Campbell
[EMAIL PROTECTED]
 ... In my opinion, there's nothing in this world beats a '52
Vincent and a
redheaded girl. -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Wed, Nov 26, 2008 at 10:14 AM, Nancy Allison [EMAIL PROTECTED]
wrote:


 Hi, folks. The large, many-chaptered document I am working on is the
 product of several past writers' work. The Paragraph and Character tag
 directories are full of tags that are not used in this doc. I'd love
to
 clean them all up at once.

 I know I can set up one chapter with just the tags I need. Then I can go
 into each chapter,  manually delete all tags, and save the chapter. From
 the Book file, I can then import all tags from my one good chapter into
 all the other chapters.

 But . . . I don't want to! Too much work!

 If I just import the good tags into the existing chapters, they'll be
 added to the existing tags. Not a solution.

 Is there a way to replicate my good tags in all the other chapters,
 globally?

 Thankee again, in advance again.
 ___


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RE: Offtopic: Questionnaire about documentation

2008-11-26 Thread Reng, Dr. Winfried
Hi,

I agree!

When I added such a post card to a manual, I didn't get
any response. Even when we combined this with a raffle.

Years ago in a previous company I had the same question.
I sent an e-mail to key customers/users and called them
all.

Best regards

Winfried

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Shmuel Wolfson
 Sent: Wednesday, November 26, 2008 11:39 AM
 To: Andersen, Verner Engell VEA; Framers
 Subject: Re: Offtopic: Questionnaire about documentation
 
 Users don't want to read the manual, let alone read and complete a 
 questionnaire.
 
 My advice is to keep it short. Enclose a self-addresses post 
 card with 
 one or two questions and an area where to write any comments 
 that they 
 have on the manual, including errors and things that were 
 insufficiently 
 explained.
 
 -- 
 Regards,
 Shmuel Wolfson
 052-763-7133
 
 
 Andersen, Verner Engell VEA wrote:
  Hi
  I am going to send out a questionnaire to our customers about
  documentation.
 
  I am interested in good advice, maybe a template or a sample
  questionnaire.
 
  I am interested in knowing whether customers prefer online 
 help or the
  paper manual, whether they need translated screen shots or 
 they can live
  English ones in all the translated versions of the manual, 
 whether they
  prefer task-orietend help or are happy with the screen based
  context-sensitive help, whether there is something they can 
 do without.
 
  Also these questions should be phrased so that we get the customers'
  real opinion. Should the questionare be a mjultiple choice, 
 and all the
  questions be phrased so that you can select between the 
 same choices for
  the whole questionnaire?
 
  Please reply off list.
 
 
 
  Med venlig hilsen - Best regards
  Verner Andersen
  Technical Writer
 
  Radiometer Medical ApS
  Phone +45 3827 3612
  Fax +45 3827 2727
  [EMAIL PROTECTED]
  
 
 
 
  Radiometer Medical ApS 
  Akandevej 21 
  2700 Bronshoj 
  Denmark 
  Phone: +45 38 27 38 27 
  CVR: 27 50 91 85 
   
  
 
  Please be advised that this email may contain confidential 
 information.
   If you are not the intended recipient, please do not read, copy or
  re-transmit this email.  If you have received this email in error,
  please notify us by email by replying to the sender and by telephone
  (call us collect at +1 202-828-0850) and delete this message and any
  attachments.  Thank you in advance for your cooperation and 
 assistance.
 
  In addition, Danaher and its subsidiaries disclaim that the 
 content of
  this email constitutes an offer to enter into, or the 
 acceptance of, 
  any
  contract or agreement or any amendment thereto; provided that the
  foregoing disclaimer does not invalidate the binding effect of any
  digital or other electronic reproduction of a manual 
 signature that is
  included in any attachment to this email.
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RE: Globally Replace Tag Directories?

2008-11-26 Thread Combs, Richard
Nancy Allison wrote:
 
 I know I can set up one chapter with just the tags I need. Then I can
go
 into each chapter,  manually delete all tags, and save the chapter.
From
 the Book file, I can then import all tags from my one good chapter
into
 all the other chapters.
 
 But . . . I don't want to! Too much work!

And you shouldn't have to! 

In addition to the Clean Import plugin already mentioned, check out
Paragraph Tools from Silicon Prairie Software
(www.siliconprairiesoftware.com/Products.html). Even though there's some
overlap in functionality, I recommend getting both (plus other
Electropubs and Silicon Prairie plugins). 

These tools are so inexpensive, you'll recoup the investment in time
saved the first day or two that you use them. 

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--





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Re: Globally Replace Tag Directories?

2008-11-26 Thread Nancy Allison

Aie!

OK, I got Clean Import, installed, and ran it on one test file in my 
book. It worked as advertised.

However, Frame then crashed.

Figured it was a glitch. Repeated procedure with a second test file.

Frame crashed again. The error message is still up. It says:

Adobe Framemaker: FrameMaker.exe - Application Error

The instruction at 0x00341469 referenced memory at 0x. The 
meory could not be read. Click, OK to terminate the program.

Any idea what is going on? Frame has been completely stable until now. 
I am running XP with SP2.

For the purpose of updating all my tags, I'll run the darn thing once 
more on all my remaining files . . . but this crashing business is for 
the birds.
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Re: Globally Replace Tag Directories?

2008-11-26 Thread Lin Sims
Which version of Frame and which version of Clean Import? I've been
using Frame 8.277 with Clean Import 3.02 with no issues. I'm also on
Windows XP, but with SP3.

On Wed, Nov 26, 2008 at 11:16 AM, Nancy Allison [EMAIL PROTECTED] wrote:

 Aie!

 OK, I got Clean Import, installed, and ran it on one test file in my
 book. It worked as advertised.

 However, Frame then crashed.

 Figured it was a glitch. Repeated procedure with a second test file.

 Frame crashed again. The error message is still up. It says:

 Adobe Framemaker: FrameMaker.exe - Application Error

 The instruction at 0x00341469 referenced memory at 0x. The
 meory could not be read. Click, OK to terminate the program.

 Any idea what is going on? Frame has been completely stable until now.
 I am running XP with SP2.

 For the purpose of updating all my tags, I'll run the darn thing once
 more on all my remaining files . . . but this crashing business is for
 the birds.
 ___


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-- 
Lin Sims
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Re: Globally Replace Tag Directories?

2008-11-26 Thread Nancy Allison

Frame 7.1b023

Windows XP SP2

Clean Import 3.02 (the newest version)

On Wed, Nov 26, 2008 at 11:21 AM, Lin Sims wrote:

 Which version of Frame and which version of Clean Import? I've been
using Frame 8.277 with Clean Import 3.02 with no issues. I'm also on
Windows XP, but with SP3.
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RE: Globally Replace Tag Directories?

2008-11-26 Thread Pinkham, Jim
I'm using XP-SP2
Clean Import 3.1
Frame 7.1p116

No issues. 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Nancy Allison
Sent: Wednesday, November 26, 2008 10:44 AM
To: Lin Sims
Cc: Framers
Subject: Re: Globally Replace Tag Directories?


Frame 7.1b023

Windows XP SP2

Clean Import 3.02 (the newest version)

On Wed, Nov 26, 2008 at 11:21 AM, Lin Sims wrote:

 Which version of Frame and which version of Clean Import? I've been
using Frame 8.277 with Clean Import 3.02 with no issues. I'm also on
Windows XP, but with SP3.
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RE: Globally Replace Tag Directories?

2008-11-26 Thread Combs, Richard
Nancy Allison wrote:
 
 Aie!
 
 OK, I got Clean Import, installed, and ran it on one test file in my
 book. It worked as advertised.
 
 However, Frame then crashed.

Did you get the right version for your FM version? 

I used Clean Import v2 with FM6 for a long time with no problems. Now
I'm using v3 with FM7.2, and I've only encountered two issues: 

-- FM may crash if the document you're importing from is also one of the
destination documents (e.g., if you select all the files in a book and
then run Clean Import using one of the files in that book as the
source). 

-- Using Clean Import for color definitions sometimes messes them up. On
a couple of occasions, I've seen a defined gray used for table titles
become solid black, so now I always deselect color definitions and
import those using the native FM function. 

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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RE: Globally Replace Tag Directories?

2008-11-26 Thread O'Laoghaire Micheal
In my experience, if you select all options when doing Clean Import
(especially if you are trying to update a whole book at once), then
Frame may crash. Better to do so in steps and then it works very well.

However, CleanImport only replaces catalogs. You still need to map old
formats to new ones. Paragraph Tools and Character Tools are very  good
for this.

Regards,
Micheal O'Laoghaire

Comverse Inc.
Cambridge, MA.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Lin Sims
Sent: Wednesday, November 26, 2008 11:22 AM
To: Nancy Allison
Cc: Framers
Subject: Re: Globally Replace Tag Directories?

Which version of Frame and which version of Clean Import? I've been
using Frame 8.277 with Clean Import 3.02 with no issues. I'm also on
Windows XP, but with SP3.

On Wed, Nov 26, 2008 at 11:16 AM, Nancy Allison [EMAIL PROTECTED]
wrote:

 Aie!

 OK, I got Clean Import, installed, and ran it on one test file in my
 book. It worked as advertised.

 However, Frame then crashed.

 Figured it was a glitch. Repeated procedure with a second test file.

 Frame crashed again. The error message is still up. It says:

 Adobe Framemaker: FrameMaker.exe - Application Error

 The instruction at 0x00341469 referenced memory at 0x. The
 meory could not be read. Click, OK to terminate the program.

 Any idea what is going on? Frame has been completely stable until now.
 I am running XP with SP2.

 For the purpose of updating all my tags, I'll run the darn thing once
 more on all my remaining files . . . but this crashing business is for
 the birds.
 ___


 You are currently subscribed to Framers as [EMAIL PROTECTED]

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m

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-- 
Lin Sims
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Re: Globally Replace Tag Directories?

2008-11-26 Thread Art Campbell
Nancy,
Your version patch is way out of date. Last released patch for 7.1 is 116
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=2715fileID=2549

Art

P.S. No problems running CleanImport on 7.1 with the patch. Or 7.2, or 8.x.

Art

Art Campbell
[EMAIL PROTECTED]
 ... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl. -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Wed, Nov 26, 2008 at 11:44 AM, Nancy Allison [EMAIL PROTECTED] wrote:


 Frame 7.1b023

 Windows XP SP2

 Clean Import 3.02 (the newest version)

 On Wed, Nov 26, 2008 at 11:21 AM, Lin Sims wrote:

  Which version of Frame and which version of Clean Import? I've been
 using Frame 8.277 with Clean Import 3.02 with no issues. I'm also on
 Windows XP, but with SP3.
 ___


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Re: Globally Replace Tag Directories?

2008-11-26 Thread Lin Sims
On Wed, Nov 26, 2008 at 11:44 AM, Nancy Allison [EMAIL PROTECTED] wrote:
 Frame 7.1b023
 Windows XP SP2
 Clean Import 3.02 (the newest version)

All I can think is that there was a hiccup in the download and there
might be a corruption. I'd try reinstalling it first, and possibly
rebooting Windows. Otherwise, I don't know.

Wish I could be more helpful. :(

-- 
Lin Sims
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RE: Globally Replace Tag Directories?

2008-11-26 Thread Lester C. Smalley
I don't know if this is really the case, but 7.1b023 sounds like a very
old release of Frame, not a production release.  Is there any way you
can upgrade to at least the 7.1p116 version, or the last 7.1p158
version?

Check at
http://www.adobe.com/support/downloads/product.jsp?product=22platform=W
indows for available updates.

On Wednesday, November 26, 2008 11:49, Pinkham, Jim wrote:
 
| I'm using XP-SP2
| Clean Import 3.1
| Frame 7.1p116
| 
| No issues.
| 
| -Original Message-
| From: Nancy Allison
| Sent: Wednesday, November 26, 2008 10:44 AM
| To: Lin Sims
| Cc: Framers
| Subject: Re: Globally Replace Tag Directories?
| 
| 
| Frame 7.1b023
| 
| Windows XP SP2
| 
| Clean Import 3.02 (the newest version)
| 
| On Wed, Nov 26, 2008 at 11:21 AM, Lin Sims wrote:
| 
|  Which version of Frame and which version of Clean Import? I've
|  been using Frame 8.277 with Clean Import 3.02 with no issues.
|  I'm also on Windows XP, but with SP3.


- Lester 
---
Lester C. Smalley  Email: lsmalley AT infocon DOT com   
Information Consultants, Inc.  Phone: 302-239-2942 FAX: 302-239-1712
Yorklyn, DE  19736   Web: www.infocon.com   
---

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RE: Globally Replace Tag Directories?

2008-11-26 Thread Lester C. Smalley
mea culpa - Art is right; the last 7.1 update is p116, I confused the
7.2 update p158.

On Wednesday, November 26, 2008 12:09, I wrote:
 
| I don't know if this is really the case, but 7.1b023 sounds like a
| very old release of Frame, not a production release.  Is there any way
| you can upgrade to at least the 7.1p116 version, or the last 7.1p158
| version?
| 
| Check at
|
http://www.adobe.com/support/downloads/product.jsp?product=22platform=W
indows
| for available updates.

- Lester 
---
Lester C. Smalley  Email: lsmalley AT infocon DOT com   
Information Consultants, Inc.  Phone: 302-239-2942 FAX: 302-239-1712
Yorklyn, DE  19736   Web: www.infocon.com   
---
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RE: Globally Replace Tag Directories?

2008-11-26 Thread Nancy Allison

Thanks, everyone. Sounds like the Frame patch is the way to go.

--Nancy
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Table footnote numbering

2008-11-26 Thread Alan Litchfield
Hi all,

How I can start footnote numbering for a single table for any other value than
1/a?

Of course the ideal would be to be able to have different footnote numbering
styles for individual tables :(

Cheers
Alan

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RE: Table footnote numbering

2008-11-26 Thread Combs, Richard
Alan Litchfield wrote:
 
 How I can start footnote numbering for a single table for any other
value
 than
 1/a?

For one table, but not others? I don't think you can do that with real
footnotes. 

You can specify custom numbering -- go to Format  Document  Numbering
 Table Footnote and set Format to Custom. In the Custom Numbering
dialog, enter the sequence of letters/numbers/symbols you want to use
(in order of use). But table footnote numbering always starts over with
each table, and each table's footnotes will use that same sequence.

You can probably fake it using superscripted hypertext links to pgfs in
a borderless straddled cell at the bottom of the table. But it would be
a manual and fussy task. 

I'd rethink the idea if I were you -- but then, I'm particularly averse
to manual and fussy. ;-) 

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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RE: Table footnote numbering

2008-11-26 Thread Alan Litchfield
Thanks Richard,

Combs, Richard wrote:
 How I can start footnote numbering for a single table for any other
 value
 than
 1/a?

 For one table, but not others? I don't think you can do that with real
 footnotes.

Hmm what I thought :(


 You can specify custom numbering -- go to Format  Document  Numbering
 Table Footnote and set Format to Custom. In the Custom Numbering
 dialog, enter the sequence of letters/numbers/symbols you want to use
 (in order of use).

This I know :)



 You can probably fake it using superscripted hypertext links to pgfs in
 a borderless straddled cell at the bottom of the table. But it would be
 a manual and fussy task.

 I'd rethink the idea if I were you -- but then, I'm particularly averse
 to manual and fussy. ;-)

Me too ;)

It's just that I have two tables on one page (both tables span pages, the
first starts on the previous page and the second finishes on the succeeding
page). Both tables have footnotes and so both have the same sequence of
letters. This may be a source of confusion for some readers because the letter
a for the first footnote in the first table is on the previous page and the
footnote is on the current page, but the first footnote in the second table
appears on the succeeding page but its letter a is on the current page.

Therefore you have a table footnote on the current page and a letter a too,
but they relate to different footnotes and tables. I know the footnote appears
*above* the letter a, but one can never under-estimate the lack of
comprehension of some readers.

So I wanted to start the second table where the first table's footnote
numbering left off. Sheesh that's hard to describe clearly.

So far this is the only instance, but the book will be over 1000 pages before
it is done and there are tables on 75% of them.

Looks like I'm going to have to live with it, again.

Alan


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RE: Table footnote numbering

2008-11-26 Thread Combs, Richard
Alan Litchfield wrote:
 
 It's just that I have two tables on one page (both tables span pages,
the
 first starts on the previous page and the second finishes on the
succeeding
 page). Both tables have footnotes and so both have the same sequence
of
 letters. This may be a source of confusion for some readers because
the
 letter
 a for the first footnote in the first table is on the previous page
and
 the
 footnote is on the current page, but the first footnote in the second
table
 appears on the succeeding page but its letter a is on the current
page.
 
 Therefore you have a table footnote on the current page and a letter
a
 too,
 but they relate to different footnotes and tables. I know the footnote
 appears
 *above* the letter a, but one can never under-estimate the lack of
 comprehension of some readers.

I think you can justify living with it. Assuming these aren't the first
tables with footnotes in this book, your readers will have had the
opportunity to learn by previous examples that table footnotes always
appear at the bottom of the table. 

If there is any intervening text between the two tables (even just a
heading or table title), I think the chances of a normally functional
human being getting confused are pretty close to nil. 

Trying to guard against the rare exception may lead you afoul of a
corollary to Baker's Paradox: 

Any procedure that anticipates every possible misunderstanding will be
incomprehensible to all users.
-- Mark Baker

IMHO, YMMV, etc. 

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






 

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Set file order in directory?

2008-11-26 Thread Alan Litchfield
Hi Nancy,

This would be a Windows specific issue rather than one relating to FrameMaker.

You can change the default behaviour of file listings until you have finished
the task by following these steps.

   1. Right-click Start, click Explore, and then click drive C.
   2. On the View menu, click Details.
   3. Click the Modified column to sort items by date, press and hold down the
CTRL key, and then quit Windows Explorer by clicking Close in the
upper-right corner of the screen.
   4. Release the CTRL key.
   5. Restart your computer.

Follow the same sequence of steps to reset the file listing sort order back to
Name when the task is complete.

HIH
Alan

Nancy Allison wrote:
>
> Hi, everyone.
>
> I am working on a large manual with many graphics that are imported by
> reference. The graphics are organized in several directories, but even
> so each directory contains many dozens of files.
>
> Every time I need to import a graphic, Framemaker initially presents the
> graphics files to me in alphabetical order.
>
> It would be much, much more useful if every time I wanted to import the
> graphics, they were listed by date, most recent date first.
>
> But, even after I reorder the graphics by date once, the next time I go
> to import from that same directory, the files are again in alpha order.
>
> Is there a setting hidden somewhere in Frame that will let me tell it to
> display files by date, when I open that directory? (I'd even settle for
> it organizing ALL directories by date.)
>
> (I know I can copy the files I'm likely to use into a smaller directory,
> work with them there, move them ultimately into the larger directory and
> fix the broken links, but I'm trying to avoid this.)
>
> Thankee in advance.
> ___
>
>
> You are currently subscribed to Framers as alan at alphabyte.co.nz.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
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>


-- 
Alan Litchfield MBus (Hons), MNZCS
AlphaByte
PO Box 1941, Auckland
http://www.alphabyte.co.nz



Offtopic: Questionnaire about documentation

2008-11-26 Thread Shmuel Wolfson
Users don't want to read the manual, let alone read and complete a 
questionnaire.

My advice is to keep it short. Enclose a self-addresses post card with 
one or two questions and an area where to write any comments that they 
have on the manual, including errors and things that were insufficiently 
explained.

-- 
Regards,
Shmuel Wolfson
052-763-7133


Andersen, Verner Engell VEA wrote:
> Hi
> I am going to send out a questionnaire to our customers about
> documentation.
>
> I am interested in good advice, maybe a template or a sample
> questionnaire.
>
> I am interested in knowing whether customers prefer online help or the
> paper manual, whether they need translated screen shots or they can live
> English ones in all the translated versions of the manual, whether they
> prefer task-orietend help or are happy with the screen based
> context-sensitive help, whether there is something they can do without.
>
> Also these questions should be phrased so that we get the customers'
> real opinion. Should the questionare be a mjultiple choice, and all the
> questions be phrased so that you can select between the same choices for
> the whole questionnaire?
>
> Please reply off list.
>
>
>
> Med venlig hilsen - Best regards
> Verner Andersen
> Technical Writer
>
> Radiometer Medical ApS
> Phone +45 3827 3612
> Fax +45 3827 2727
> verner.andersen at radiometer.dk
> 
>
>
>
> Radiometer Medical ApS 
> Akandevej 21 
> 2700 Bronshoj 
> Denmark 
> Phone: +45 38 27 38 27 
> CVR: 27 50 91 85 
>  
> 
>
> Please be advised that this email may contain confidential information.
>  If you are not the intended recipient, please do not read, copy or
> re-transmit this email.  If you have received this email in error,
> please notify us by email by replying to the sender and by telephone
> (call us collect at +1 202-828-0850) and delete this message and any
> attachments.  Thank you in advance for your cooperation and assistance.
>
> In addition, Danaher and its subsidiaries disclaim that the content of
> this email constitutes an offer to enter into, or the acceptance of, 
> any
> contract or agreement or any amendment thereto; provided that the
> foregoing disclaimer does not invalidate the binding effect of any
> digital or other electronic reproduction of a manual signature that is
> included in any attachment to this email.
> ___
>
>
> You are currently subscribed to Framers as shmuelw1 at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to 
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> http://www.frameusers.com/ for more resources and info.
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>   


Offtopic: Questionnaire about documentation

2008-11-26 Thread Reng, Dr. Winfried
Hi,

I agree!

When I added such a post card to a manual, I didn't get
any response. Even when we combined this with a raffle.

Years ago in a previous company I had the same question.
I sent an e-mail to "key customers/users" and called them
all.

Best regards

Winfried

> -Original Message-
> From: framers-bounces at lists.frameusers.com 
> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of 
> Shmuel Wolfson
> Sent: Wednesday, November 26, 2008 11:39 AM
> To: Andersen, Verner Engell VEA; Framers
> Subject: Re: Offtopic: Questionnaire about documentation
> 
> Users don't want to read the manual, let alone read and complete a 
> questionnaire.
> 
> My advice is to keep it short. Enclose a self-addresses post 
> card with 
> one or two questions and an area where to write any comments 
> that they 
> have on the manual, including errors and things that were 
> insufficiently 
> explained.
> 
> -- 
> Regards,
> Shmuel Wolfson
> 052-763-7133
> 
> 
> Andersen, Verner Engell VEA wrote:
> > Hi
> > I am going to send out a questionnaire to our customers about
> > documentation.
> >
> > I am interested in good advice, maybe a template or a sample
> > questionnaire.
> >
> > I am interested in knowing whether customers prefer online 
> help or the
> > paper manual, whether they need translated screen shots or 
> they can live
> > English ones in all the translated versions of the manual, 
> whether they
> > prefer task-orietend help or are happy with the screen based
> > context-sensitive help, whether there is something they can 
> do without.
> >
> > Also these questions should be phrased so that we get the customers'
> > real opinion. Should the questionare be a mjultiple choice, 
> and all the
> > questions be phrased so that you can select between the 
> same choices for
> > the whole questionnaire?
> >
> > Please reply off list.
> >
> >
> >
> > Med venlig hilsen - Best regards
> > Verner Andersen
> > Technical Writer
> >
> > Radiometer Medical ApS
> > Phone +45 3827 3612
> > Fax +45 3827 2727
> > verner.andersen at radiometer.dk
> > 
> >
> >
> >
> > Radiometer Medical ApS 
> > Akandevej 21 
> > 2700 Bronshoj 
> > Denmark 
> > Phone: +45 38 27 38 27 
> > CVR: 27 50 91 85 
> >  
> > 
> >
> > Please be advised that this email may contain confidential 
> information.
> >  If you are not the intended recipient, please do not read, copy or
> > re-transmit this email.  If you have received this email in error,
> > please notify us by email by replying to the sender and by telephone
> > (call us collect at +1 202-828-0850) and delete this message and any
> > attachments.  Thank you in advance for your cooperation and 
> assistance.
> >
> > In addition, Danaher and its subsidiaries disclaim that the 
> content of
> > this email constitutes an offer to enter into, or the 
> acceptance of, 
> > any
> > contract or agreement or any amendment thereto; provided that the
> > foregoing disclaimer does not invalidate the binding effect of any
> > digital or other electronic reproduction of a manual 
> signature that is
> > included in any attachment to this email.


Offtopic: Questionnaire about documentation

2008-11-26 Thread Art Campbell
For each question, I'd ask them to specify a number in the range 1-5 from
"Strongly Agree" to Strongly Disagree." Also, I'd include an option for them
tell you that they don't care or the question doesn't apply.

And finally, one of the most important parts of preparing a survey or
questionaire is testing it on half a dozen people, ideally customers, before
you send it out. After they fill it our and you talk with them a bit, you'll
find out quite a bit about how you should rephrase questions and what else
you should be asking.

If I were you, I'd use a free/cheap survey web site to run it, so it's quick
and easy for the people to fill out and painless for you to interpret.
surveymonkey.com is popular in the states.

Finally, be aware that your survey isn't going to give you an accurate read
on what customers want... it's going to survey customers that have both the
time and interest to respond which is still worth doing.

Art


Art Campbell
art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Tue, Nov 25, 2008 at 9:32 AM, Andersen, Verner Engell VEA <
verner.andersen at radiometer.dk> wrote:

> Hi
> I am going to send out a questionnaire to our customers about
> documentation.
>
> I am interested in good advice, maybe a template or a sample
> questionnaire.
>
> I am interested in knowing whether customers prefer online help or the
> paper manual, whether they need translated screen shots or they can live
> English ones in all the translated versions of the manual, whether they
> prefer task-orietend help or are happy with the screen based
> context-sensitive help, whether there is something they can do without.
>
> Also these questions should be phrased so that we get the customers'
> real opinion. Should the questionare be a mjultiple choice, and all the
> questions be phrased so that you can select between the same choices for
> the whole questionnaire?
>
> Please reply off list.
>
>
>
> Med venlig hilsen - Best regards
> Verner Andersen
> Technical Writer
>
> Radiometer Medical ApS
> Phone +45 3827 3612
> Fax +45 3827 2727
> verner.andersen at radiometer.dk
> 
>
>
>
> Radiometer Medical ApS
> Akandevej 21
> 2700 Bronshoj
> Denmark
> Phone: +45 38 27 38 27
> CVR: 27 50 91 85
>
> 
>
> Please be advised that this email may contain confidential information.
>  If you are not the intended recipient, please do not read, copy or
> re-transmit this email.  If you have received this email in error,
> please notify us by email by replying to the sender and by telephone
> (call us collect at +1 202-828-0850) and delete this message and any
> attachments.  Thank you in advance for your cooperation and assistance.
>
> In addition, Danaher and its subsidiaries disclaim that the content of
> this email constitutes an offer to enter into, or the acceptance of,
> any
> contract or agreement or any amendment thereto; provided that the
> foregoing disclaimer does not invalidate the binding effect of any
> digital or other electronic reproduction of a manual signature that is
> included in any attachment to this email.
> ___
>
>
> You are currently subscribed to Framers as art.campbell at gmail.com.
>
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>
> To unsubscribe send a blank email to
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>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>


Offtopic: Questionnaire about documentation

2008-11-26 Thread Fred Ridder

Art Campbell wrote (in part):

> For each question, I'd ask them to specify a number in the range 1-5 from
> "Strongly Agree" to Strongly Disagree." Also, I'd include an option for them
> tell you that they don't care or the question doesn't apply.

One piece of advice I once learned from a professional survey designer was
to always present an even number of choices so that there is no middle
(niether agree nor disagree) response option. This approach forces the 
responder to always indicate *some* preference unless they choose the
no response option. 

-Fred Ridder




Globally Replace Tag Directories?

2008-11-26 Thread Nancy Allison

Hi, folks. The large, many-chaptered document I am working on is the 
product of several past writers' work. The Paragraph and Character tag 
directories are full of tags that are not used in this doc. I'd love to 
clean them all up at once.

I know I can set up one chapter with just the tags I need. Then I can go 
into each chapter,  manually delete all tags, and save the chapter. From 
the Book file, I can then import all tags from my one good chapter into 
all the other chapters.

But . . . I don't want to! Too much work!

If I just import the good tags into the existing chapters, they'll be 
added to the existing tags. Not a solution.

Is there a way to replicate my good tags in all the other chapters, 
globally?

Thankee again, in advance again.


Globally Replace Tag Directories?

2008-11-26 Thread Art Campbell
The CleanImport plugin from Electropubs.

I believe there's also a Framescript kicking around that will purge the
catalogs so that you can do a Import > Formats and bring in just what you
need.

Art

Art Campbell
art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Wed, Nov 26, 2008 at 10:14 AM, Nancy Allison  wrote:

>
> Hi, folks. The large, many-chaptered document I am working on is the
> product of several past writers' work. The Paragraph and Character tag
> directories are full of tags that are not used in this doc. I'd love to
> clean them all up at once.
>
> I know I can set up one chapter with just the tags I need. Then I can go
> into each chapter,  manually delete all tags, and save the chapter. From
> the Book file, I can then import all tags from my one good chapter into
> all the other chapters.
>
> But . . . I don't want to! Too much work!
>
> If I just import the good tags into the existing chapters, they'll be
> added to the existing tags. Not a solution.
>
> Is there a way to replicate my good tags in all the other chapters,
> globally?
>
> Thankee again, in advance again.
> ___
>
>
> You are currently subscribed to Framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
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>
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> http://www.frameusers.com/ for more resources and info.
>


Globally Replace Tag Directories?

2008-11-26 Thread David Spreadbury
Allison,
There is also Clean Import, a part of EZVars.
?
You can get it at http://www.electropubs.com/ez_ezvars.html.


--- On Wed, 11/26/08, Art Campbell  wrote:

From: Art Campbell 
Subject: Re: Globally Replace Tag Directories?
To: "Nancy Allison" 
Cc: "Framers" 
Date: Wednesday, November 26, 2008, 9:20 AM

The CleanImport plugin from Electropubs.

I believe there's also a Framescript kicking around that will purge the
catalogs so that you can do a Import > Formats and bring in just what you
need.

Art

Art Campbell
art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52
Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Wed, Nov 26, 2008 at 10:14 AM, Nancy Allison 
wrote:

>
> Hi, folks. The large, many-chaptered document I am working on is the
> product of several past writers' work. The Paragraph and Character tag
> directories are full of tags that are not used in this doc. I'd love
to
> clean them all up at once.
>
> I know I can set up one chapter with just the tags I need. Then I can go
> into each chapter,  manually delete all tags, and save the chapter. From
> the Book file, I can then import all tags from my one good chapter into
> all the other chapters.
>
> But . . . I don't want to! Too much work!
>
> If I just import the good tags into the existing chapters, they'll be
> added to the existing tags. Not a solution.
>
> Is there a way to replicate my good tags in all the other chapters,
> globally?
>
> Thankee again, in advance again.
> ___
>
>
> You are currently subscribed to Framers as art.campbell at gmail.com.
>
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Globally Replace Tag Directories?

2008-11-26 Thread Combs, Richard
Nancy Allison wrote:

> I know I can set up one chapter with just the tags I need. Then I can
go
> into each chapter,  manually delete all tags, and save the chapter.
From
> the Book file, I can then import all tags from my one good chapter
into
> all the other chapters.
> 
> But . . . I don't want to! Too much work!

And you shouldn't have to! 

In addition to the Clean Import plugin already mentioned, check out
Paragraph Tools from Silicon Prairie Software
(www.siliconprairiesoftware.com/Products.html). Even though there's some
overlap in functionality, I recommend getting both (plus other
Electropubs and Silicon Prairie plugins). 

These tools are so inexpensive, you'll recoup the investment in time
saved the first day or two that you use them. 

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--







Globally Replace Tag Directories?

2008-11-26 Thread Lin Sims
On Wed, Nov 26, 2008 at 10:51 AM, Combs, Richard
 wrote:

> In addition to the Clean Import plugin already mentioned, check out
> Paragraph Tools from Silicon Prairie Software
> (www.siliconprairiesoftware.com/Products.html). Even though there's some
> overlap in functionality, I recommend getting both (plus other
> Electropubs and Silicon Prairie plugins).
>
> These tools are so inexpensive, you'll recoup the investment in time
> saved the first day or two that you use them.

What he said. I use Clean Import frequently, and it saves a TON of grief.


-- 
Lin Sims


Globally Replace Tag Directories?

2008-11-26 Thread Nancy Allison

Aie!

OK, I got Clean Import, installed, and ran it on one test file in my 
book. It worked as advertised.

However, Frame then crashed.

Figured it was a glitch. Repeated procedure with a second test file.

Frame crashed again. The error message is still up. It says:

Adobe Framemaker: FrameMaker.exe - Application Error

"The instruction at 0x00341469" referenced memory at "0x". The 
meory could not be "read". Click, OK to terminate the program.

Any idea what is going on? Frame has been completely stable until now. 
I am running XP with SP2.

For the purpose of updating all my tags, I'll run the darn thing once 
more on all my remaining files . . . but this crashing business is for 
the birds.


Globally Replace Tag Directories?

2008-11-26 Thread Lin Sims
Which version of Frame and which version of Clean Import? I've been
using Frame 8.277 with Clean Import 3.02 with no issues. I'm also on
Windows XP, but with SP3.

On Wed, Nov 26, 2008 at 11:16 AM, Nancy Allison  wrote:
>
> Aie!
>
> OK, I got Clean Import, installed, and ran it on one test file in my
> book. It worked as advertised.
>
> However, Frame then crashed.
>
> Figured it was a glitch. Repeated procedure with a second test file.
>
> Frame crashed again. The error message is still up. It says:
>
> Adobe Framemaker: FrameMaker.exe - Application Error
>
> "The instruction at 0x00341469" referenced memory at "0x". The
> meory could not be "read". Click, OK to terminate the program.
>
> Any idea what is going on? Frame has been completely stable until now.
> I am running XP with SP2.
>
> For the purpose of updating all my tags, I'll run the darn thing once
> more on all my remaining files . . . but this crashing business is for
> the birds.
> ___
>
>
> You are currently subscribed to Framers as ljsims.ML at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/ljsims.ml%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>



-- 
Lin Sims


Globally Replace Tag Directories?

2008-11-26 Thread Nancy Allison

Frame 7.1b023

Windows XP SP2

Clean Import 3.02 (the newest version)

On Wed, Nov 26, 2008 at 11:21 AM, Lin Sims wrote:

> Which version of Frame and which version of Clean Import? I've been
using Frame 8.277 with Clean Import 3.02 with no issues. I'm also on
Windows XP, but with SP3.


Globally Replace Tag Directories?

2008-11-26 Thread Pinkham, Jim
I'm using XP-SP2
Clean Import 3.1
Frame 7.1p116

No issues. 

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Nancy Allison
Sent: Wednesday, November 26, 2008 10:44 AM
To: Lin Sims
Cc: Framers
Subject: Re: Globally Replace Tag Directories?


Frame 7.1b023

Windows XP SP2

Clean Import 3.02 (the newest version)

On Wed, Nov 26, 2008 at 11:21 AM, Lin Sims wrote:

> Which version of Frame and which version of Clean Import? I've been
using Frame 8.277 with Clean Import 3.02 with no issues. I'm also on
Windows XP, but with SP3.
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Globally Replace Tag Directories?

2008-11-26 Thread Combs, Richard
Nancy Allison wrote:

> Aie!
> 
> OK, I got Clean Import, installed, and ran it on one test file in my
> book. It worked as advertised.
> 
> However, Frame then crashed.

Did you get the right version for your FM version? 

I used Clean Import v2 with FM6 for a long time with no problems. Now
I'm using v3 with FM7.2, and I've only encountered two issues: 

-- FM may crash if the document you're importing from is also one of the
destination documents (e.g., if you select all the files in a book and
then run Clean Import using one of the files in that book as the
source). 

-- Using Clean Import for color definitions sometimes messes them up. On
a couple of occasions, I've seen a defined gray used for table titles
become solid black, so now I always deselect color definitions and
import those using the native FM function. 

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--








Globally Replace Tag Directories?

2008-11-26 Thread O'Laoghaire Micheal
In my experience, if you select all options when doing Clean Import
(especially if you are trying to update a whole book at once), then
Frame may crash. Better to do so in steps and then it works very well.

However, CleanImport only replaces catalogs. You still need to map old
formats to new ones. Paragraph Tools and Character Tools are very  good
for this.

Regards,
Micheal O'Laoghaire

Comverse Inc.
Cambridge, MA.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Lin Sims
Sent: Wednesday, November 26, 2008 11:22 AM
To: Nancy Allison
Cc: Framers
Subject: Re: Globally Replace Tag Directories?

Which version of Frame and which version of Clean Import? I've been
using Frame 8.277 with Clean Import 3.02 with no issues. I'm also on
Windows XP, but with SP3.

On Wed, Nov 26, 2008 at 11:16 AM, Nancy Allison 
wrote:
>
> Aie!
>
> OK, I got Clean Import, installed, and ran it on one test file in my
> book. It worked as advertised.
>
> However, Frame then crashed.
>
> Figured it was a glitch. Repeated procedure with a second test file.
>
> Frame crashed again. The error message is still up. It says:
>
> Adobe Framemaker: FrameMaker.exe - Application Error
>
> "The instruction at 0x00341469" referenced memory at "0x". The
> meory could not be "read". Click, OK to terminate the program.
>
> Any idea what is going on? Frame has been completely stable until now.
> I am running XP with SP2.
>
> For the purpose of updating all my tags, I'll run the darn thing once
> more on all my remaining files . . . but this crashing business is for
> the birds.
> ___
>
>
> You are currently subscribed to Framers as ljsims.ML at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
http://lists.frameusers.com/mailman/options/framers/ljsims.ml%40gmail.co
m
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>



-- 
Lin Sims
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Globally Replace Tag Directories?

2008-11-26 Thread Art Campbell
Nancy,
Your version patch is way out of date. Last released patch for 7.1 is 116
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=2715=2549

Art

P.S. No problems running CleanImport on 7.1 with the patch. Or 7.2, or 8.x.

Art

Art Campbell
art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Wed, Nov 26, 2008 at 11:44 AM, Nancy Allison  wrote:

>
> Frame 7.1b023
>
> Windows XP SP2
>
> Clean Import 3.02 (the newest version)
>
> On Wed, Nov 26, 2008 at 11:21 AM, Lin Sims wrote:
>
> > Which version of Frame and which version of Clean Import? I've been
> using Frame 8.277 with Clean Import 3.02 with no issues. I'm also on
> Windows XP, but with SP3.
> ___
>
>
> You are currently subscribed to Framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
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>
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> http://www.frameusers.com/ for more resources and info.
>


Globally Replace Tag Directories?

2008-11-26 Thread Lin Sims
On Wed, Nov 26, 2008 at 11:44 AM, Nancy Allison  wrote:
> Frame 7.1b023
> Windows XP SP2
> Clean Import 3.02 (the newest version)

All I can think is that there was a hiccup in the download and there
might be a corruption. I'd try reinstalling it first, and possibly
rebooting Windows. Otherwise, I don't know.

Wish I could be more helpful. :(

-- 
Lin Sims


Globally Replace Tag Directories?

2008-11-26 Thread Lester C. Smalley
I don't know if this is really the case, but 7.1b023 sounds like a very
old release of Frame, not a production release.  Is there any way you
can "upgrade" to at least the 7.1p116 version, or the last 7.1p158
version?

Check at
http://www.adobe.com/support/downloads/product.jsp?product=22=W
indows for available updates.

On Wednesday, November 26, 2008 11:49, Pinkham, Jim wrote:

| I'm using XP-SP2
| Clean Import 3.1
| Frame 7.1p116
| 
| No issues.
| 
| -Original Message-
| From: Nancy Allison
| Sent: Wednesday, November 26, 2008 10:44 AM
| To: Lin Sims
| Cc: Framers
| Subject: Re: Globally Replace Tag Directories?
| 
| 
| Frame 7.1b023
| 
| Windows XP SP2
| 
| Clean Import 3.02 (the newest version)
| 
| On Wed, Nov 26, 2008 at 11:21 AM, Lin Sims wrote:
| 
| > Which version of Frame and which version of Clean Import? I've
| > been using Frame 8.277 with Clean Import 3.02 with no issues.
| > I'm also on Windows XP, but with SP3.


- Lester 
---
Lester C. Smalley  Email: lsmalley AT infocon DOT com   
Information Consultants, Inc.  Phone: 302-239-2942 FAX: 302-239-1712
Yorklyn, DE  19736   Web: www.infocon.com   
---



Globally Replace Tag Directories?

2008-11-26 Thread Lester C. Smalley
mea culpa - Art is right; the last 7.1 update is p116, I confused the
7.2 update p158.

On Wednesday, November 26, 2008 12:09, I wrote:

| I don't know if this is really the case, but 7.1b023 sounds like a
| very old release of Frame, not a production release.  Is there any way
| you can "upgrade" to at least the 7.1p116 version, or the last 7.1p158
| version?
| 
| Check at
|
http://www.adobe.com/support/downloads/product.jsp?product=22=W
indows
| for available updates.

- Lester 
---
Lester C. Smalley  Email: lsmalley AT infocon DOT com   
Information Consultants, Inc.  Phone: 302-239-2942 FAX: 302-239-1712
Yorklyn, DE  19736   Web: www.infocon.com   
---


Globally Replace Tag Directories?

2008-11-26 Thread Nancy Allison

Thanks, everyone. Sounds like the Frame patch is the way to go.

--Nancy


Table footnote numbering

2008-11-26 Thread Combs, Richard
Alan Litchfield wrote:

> How I can start footnote numbering for a single table for any other
value
> than
> 1/a?

For one table, but not others? I don't think you can do that with real
footnotes. 

You can specify custom numbering -- go to Format > Document > Numbering
> Table Footnote and set Format to Custom. In the Custom Numbering
dialog, enter the sequence of letters/numbers/symbols you want to use
(in order of use). But table footnote numbering always starts over with
each table, and each table's footnotes will use that same sequence.

You can probably fake it using superscripted hypertext links to pgfs in
a borderless straddled cell at the bottom of the table. But it would be
a manual and fussy task. 

I'd rethink the idea if I were you -- but then, I'm particularly averse
to manual and fussy. ;-) 

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--








Table footnote numbering

2008-11-26 Thread Combs, Richard
Alan Litchfield wrote:

> It's just that I have two tables on one page (both tables span pages,
the
> first starts on the previous page and the second finishes on the
succeeding
> page). Both tables have footnotes and so both have the same sequence
of
> letters. This may be a source of confusion for some readers because
the
> letter
> "a" for the first footnote in the first table is on the previous page
and
> the
> footnote is on the current page, but the first footnote in the second
table
> appears on the succeeding page but its letter "a" is on the current
page.
> 
> Therefore you have a table footnote on the current page and a letter
"a"
> too,
> but they relate to different footnotes and tables. I know the footnote
> appears
> *above* the letter "a", but one can never under-estimate the lack of
> comprehension of some readers.

I think you can justify living with it. Assuming these aren't the first
tables with footnotes in this book, your readers will have had the
opportunity to learn by previous examples that table footnotes always
appear at the bottom of the table. 

If there is any intervening text between the two tables (even just a
heading or table title), I think the chances of a normally functional
human being getting confused are pretty close to nil. 

Trying to guard against the rare exception may lead you afoul of a
corollary to Baker's Paradox: 

"Any procedure that anticipates every possible misunderstanding will be
incomprehensible to all users."
-- Mark Baker

IMHO, YMMV, etc. 

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--










Two rows of columns each with different shading?

2008-11-26 Thread Van Boening, Tammy
Is it possible to have two headers rows in a Framemaker table each with
a different shading? In word, I know that I can shade rows individually,
then select them to say "repeat as heading rows", but is there a
comparable ability in FM? Right now, when I am setting up a table, I say
add a row to the header row, and I can select the first row and apply
shading to it, but for some reason, I can't seem to individually select
the second row in the heading row and apply a different shading. If I
change the shading to the second row, then the first row's shading is
changed to that of the second row. 



TIA,



TVB



Tammy Van Boening

Curriculum Developer 

Charter University

Charter Communications, Inc.

tammy.vanboening at chartercom.com




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character tags affecting PDF bookmarks

2008-11-26 Thread Jeff Schweiner
I have an FM book with the normal TOC, LOT, LOF auto-generated files.  I
save the book as PDF.  In the Bookmarks pane of the resulting PDF file,
each line in the TOC, LOT, and LOF are active PDF hyperlinks and work as
expected with one exception. 

If my Headings (used in TOC), TableTitle (LOT), or FigureTitle (LOF)
paragraph tags in my source FM files have a character tag applied to it,
only part of line in the PDF file remains an active hyperlink.  It seems
like the hyperlink works from the start of the line, only up to where
the character tag is applied.  For example,  suppose I have a TableTitle
tag with the text "Configuration Options."  The entry in the
auto-generated LOT would be:

Table 1: Configuration Options . . . . . 2

With no character tag applied to this line, the entire line is an active
hyperlink in the PDF file.

If I apply a "red" character tag to the entire line in the source FM
file, "Table 1: " remains an active hyperlink and is colored black,
"Configuration Options . . 2" is red and is no longer an active
hyperlink in the PDF file.  (I assume "Table 1:" still works since it is
uses autonumbering.)

If I apply a "red" character tag to just the word Options, "Table 1:
Configuration" is black and an active hyperlink, "Options . . 2" is red
and not a hyperlink.

If I generate a PDF file of just the chapter file (rather than a
book-level PDF), applying a character tag to the TableTitle has no
effect on the PDF bookmark (color or what works as a hyperlink). 

Can anyone explain this behavior?  Why do character tags affect the PDF
bookmarks only when the PDF is generated from the .book file, and not
when I generate a PDF from the single file.  I don't see anything in the
PDF Options for controlling this

I'm running FM8.0p277 on Windows XP.

Thanks in advance for any input.

--
Jeff Schweiner
Hardware Engineering Writer
Cray Inc.
(715) 726-4801



Two-column layout and large graphics

2008-11-26 Thread Carole Johnson
If you haven't resolved this and it is similar to the sample attached we 
use the pagination tab and set it to keep with previous.  The anchored 
frame is set to Below Current line.

Hope this helps.








"Mike Wickham"  
Sent by: framers-bounces at lists.frameusers.com
10/27/2008 09:32 PM

To
"Linda G. Gallagher" , "'Framer's List'" 

cc

Subject
Re: Two-column layout and large graphics






> I'm not seeing a way to keep
> the caption paragraph with the anchored frame as it moves to the top or
> bottom of the page.

Create a two-cell table format and use it for captioned graphics. Assign 
your graphic anchor paragraph format to the top cell and your caption 
paragraph format to the bottom cell. Insert the table wherever you want a 
graphic. Then import the graphic into the top cell and the type the 
caption 
text into the bottom cell. They'll move together.

You can take it a step further with the Autotext plugin from Silicon 
Prairie 
Software. It lets you create a text block that would also include the 
empty 
paragraph that holds the two-cell table. You can pop it all in with a menu 

click, instead of creating the table anchor paragraph and inserting the 
table separately.

Mike Wickham


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