RE: FrameMaker 9

2011-05-20 Thread Pinkham, Jim 
And I didn't mean to overstate my response, Fred. I do appreciate what
you bring to us here. I'm usually keeping a close eye on the list and
try to pitch in if I suspect I can say something useful. Of course, I've
been known to miscalculate now and then :)
 
Jim



From: Fred Ridder [mailto:docu...@hotmail.com] 
Sent: Thursday, May 19, 2011 11:50 PM
To: Pinkham, Jim; km...@i-t-tech.com; framers@lists.frameusers.com
Subject: RE: FrameMaker 9


I didn't mean to chase you back to lurkdom, Jim. Really! I was just
trying to keep things reasonably on-point. 
 
-Fred
 



Subject: RE: FrameMaker 9
Date: Thu, 19 May 2011 21:19:37 -0500
From: jim.pink...@voith.com
To: docu...@hotmail.com; km...@i-t-tech.com;
framers@lists.frameusers.com


Astute, as usual, Fred. I'll return to lurkdom, for the time being, duly
corrected. I sympathize with Karen: It's unfortunate that anyone with a
setup as robust as hers appears to be has to struggle with the
functionality problems she outlines.



From: Fred Ridder [mailto:docu...@hotmail.com] 
Sent: Thursday, May 19, 2011 8:13 PM
To: Pinkham, Jim; km...@i-t-tech.com; framers@lists.frameusers.com
Subject: RE: FrameMaker 9


I'm afraid it may not be worth very much as a data point, because there
is a world of difference between Windows XP and any 64-bit version of
Windows Vista or (more likely in Karen's case because she does refer to
a new Dell) Windows 7. When the issue is the stability (or lack
thereof) of an application, the specific version of the OS is likely to
be at least as much a factor as any of the hardware details with the
possible exception of the amount of RAM. And the migration from 32-bit
to 64-bit addressing was a major change that seems to have caused
compatibilty and/or stability issues with a lot of apps.
 



Subject: RE: FrameMaker 9
Date: Thu, 19 May 2011 19:53:02 -0500
From: jim.pink...@voith.com
To: km...@i-t-tech.com; framers@lists.frameusers.com


FWIW, I've been using FM 9 with these specs at work since December, and
I've never run into the bug you're experiencing:
 
Dell Precision T3400
Win XP SP 3
80GB HD
2.67 gigahertz Intel Core2 Duo
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache (3.3 GB usable installed memory)
64-bit ready
Multi-core (2 total)
Not hyper-threaded
 
I'm habitually running Office 2003, Acrobat X, and Illustrator CS 5 and
half a dozen other things. My FM 9 books incorporate AutoCad and
Inventor graphics, often run twice as large as yours. I sometimes don't
reboot for a week at a time.
 
I'm skeptical of Dell's allegation in your case.
 
HTH,
Jim



From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Karen Mann
Sent: Thursday, May 19, 2011 5:00 PM
To: framers@lists.frameusers.com
Subject: FrameMaker 9



Has anyone else had this issue?

 

I have a new Dell,  64 bit, 12G RAM, 500 hd - 1g video on card, graphics
card Navidia Quatro 2000 card, 

 

Office 2010, Acrobat 9 - InDesign CS4

 

I usually run with 1 small doc open in Word and one explorer window
open. 

 

FrameMaker 9 (all updates) files are line art and text, 30 to 60 pages.

After a couple of hours of work the panels stop working. I can click on
any icon and nothing works. So have to close out files and log back in
FrameMaker. It will work for a while longer and then I have to reboot
and start the cycle over.

 

Dell has tried everything and nothing works.  They say it's a FrameMaker
bug...

 

Would appreciate any assistance, and thank you in advance. 

Karen M

 


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Re: FrameMaker 9

2011-05-20 Thread rinch 
Yes, I see the same problem with my paragraph designer. 

I'm FM9 fully patched, on a brand new Dell Workstation running Win7 Pro 
SP1 32-bit  with 4GB Memory, Xeon 2.53 GHz processor, graphics card is a 
NVIDIA Quadro 4000 (2 GB). 

After awhile, my paragraph designer will simply stop working. I have to 
exit and restart FM9, then all is well, for awhile. I assume it is a FM9 
bug, but I've not bothered to bang my head against the wall with Adobe to 
see if there is a fix. It's mildly annoying and I've learned to live with 
it.

Richard


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Re: FrameMaker 9

2011-05-20 Thread Art Campbell 
Starting at the KISS level, have you verified that your FM 9 is fully
patched, with all four patches installed?
The Help  About screen should show p252.


Art Campbell
               art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358



On Thu, May 19, 2011 at 10:23 PM, Dov Isaacs isa...@adobe.com wrote:
 For better or worse, problems with 32-bit applications under 64-bit versions
 of Windows generally have absolutely nothing to do with the “migration from
 32-bit to 64-bit addressing” in and of itself. 64-bit versions of Windows
 run 32-bit applications in 32-bit mode in the same way they ran under 32-bit
 versions of Windows with the same processor. In 32-bit mode, applications
 only “see” what looks like a 32-bit system including only 32-bit address
 spaces.



 Where we typically see issues are in the following areas:



 (1)  Installers. Older installers that followed the “rules” for the
 Microsoft Installer are not aware of some differences in the underlying
 “plumbing” of the 64-bit Windows versions and where certain files
 should/could be located and differences in other protocols in terms of
 registry entries, etc.



 (2)  Drivers. Under 64-bit versions of Windows, drivers are all
 64-bit. There are sometimes problems in the translation layer of the OS in
 communicating 32-bit program driver requests to 64-bit drivers. In other
 cases, the 64-bit drivers are not quite up to the maturity of their older
 32-bit counterparts (read that as buggy and not quite ready for prime time).
 This is especially true for video drivers. Sometimes the problems are
 associated with various graphics acceleration modes provided by the
 combination of the graphics card/chip and the driver. Check to see if there
 is a newer version of the video driver for your 64-bit version of Windows –
 if not from the computer vendor, then from the video card/chip supplier. If
 an updated driver doesn’t exist or doesn’t solve the problem, if the video
 card’s driver allows for disabling or reducing such acceleration, try doing
 that to remedy the OP’s symptoms.



 (3)  Aero. Beginning with Vista and continuing with Windows 7,
 Microsoft provided a desktop windowing scheme known as Aero that provides
 nice eye candy in terms of translucent window frames and other video effects
 on the desktop. In combination with applications that make extensive direct
 calls to the video driver, Aero only exacerbates the problems per (2) above.
 Try disabling Aero in combination with (2) above.



 Note that the windowing, menus, and user interfaces provided by most current
 versions of Adobe applications including FrameMaker use Flash technology in
 conjunction with any acceleration provided by the video card and its driver
 and thus, issues of (2) and (3) above could result in the symptoms the OP
 describes.



     - Dov







 From: framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Fred Ridder
 Sent: Thursday, May 19, 2011 6:13 PM
 To: jim.pink...@voith.com; km...@i-t-tech.com; framers@lists.frameusers.com
 Subject: RE: FrameMaker 9



 I'm afraid it may not be worth very much as a data point, because there is a
 world of difference between Windows XP and any 64-bit version of Windows
 Vista or (more likely in Karen's case because she does refer to a new
 Dell) Windows 7. When the issue is the stability (or lack thereof) of an
 application, the specific version of the OS is likely to be at least as much
 a factor as any of the hardware details with the possible exception of the
 amount of RAM. And the migration from 32-bit to 64-bit addressing was a
 major change that seems to have caused compatibilty and/or stability issues
 with a lot of apps.


 

 Subject: RE: FrameMaker 9
 Date: Thu, 19 May 2011 19:53:02 -0500
 From: jim.pink...@voith.com
 To: km...@i-t-tech.com; framers@lists.frameusers.com

 FWIW, I've been using FM 9 with these specs at work since December, and I've
 never run into the bug you're experiencing:



 Dell Precision T3400

 Win XP SP 3

 80GB HD

 2.67 gigahertz Intel Core2 Duo
 64 kilobyte primary memory cache
 4096 kilobyte secondary memory cache (3.3 GB usable installed memory)
 64-bit ready
 Multi-core (2 total)
 Not hyper-threaded



 I'm habitually running Office 2003, Acrobat X, and Illustrator CS 5 and half
 a dozen other things. My FM 9 books incorporate AutoCad and Inventor
 graphics, often run twice as large as yours. I sometimes don't reboot for a
 week at a time.



 I'm skeptical of Dell's allegation in your case.



 HTH,

 Jim



 

 From: framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf

RE: FrameMaker 9

2011-05-20 Thread Karen Mann 
Thank you, for your attention. It appears others have this same issue with the 
paragraph designer etc.

I have had my T5500, 64 bit, Win7 for about 6 mo. The first T5500 I purchased 
was crashing all the time so Dell replaced it and upgraded from a dual to a 
quad and added 4 g of ram to make the 12 g and upgraded the graphics card... 
trying to keep their customer happy.

I have more RAM than our old server did. Too bad Adobe is non-responsive; they 
should post a fix.
If anyone at any time finds a solution to this Adobe bug I would appreciate 
an e-mail.

Thank you again for your time and response, I really appreciate this forum.

Karen Mann
km...@i-t-tech.com
From: Pinkham, Jim [mailto:jim.pink...@voith.com]
Sent: Friday, May 20, 2011 6:49 AM
To: Fred Ridder; Karen Mann; framers@lists.frameusers.com
Subject: RE: FrameMaker 9

And I didn't mean to overstate my response, Fred. I do appreciate what you 
bring to us here. I'm usually keeping a close eye on the list and try to pitch 
in if I suspect I can say something useful. Of course, I've been known to 
miscalculate now and then :)

Jim


From: Fred Ridder [mailto:docu...@hotmail.com]
Sent: Thursday, May 19, 2011 11:50 PM
To: Pinkham, Jim; km...@i-t-tech.com; framers@lists.frameusers.com
Subject: RE: FrameMaker 9
I didn't mean to chase you back to lurkdom, Jim. Really! I was just trying to 
keep things reasonably on-point.

-Fred


Subject: RE: FrameMaker 9
Date: Thu, 19 May 2011 21:19:37 -0500
From: jim.pink...@voith.commailto:jim.pink...@voith.com
To: docu...@hotmail.commailto:docu...@hotmail.com; 
km...@i-t-tech.commailto:km...@i-t-tech.com; 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Astute, as usual, Fred. I'll return to lurkdom, for the time being, duly 
corrected. I sympathize with Karen: It's unfortunate that anyone with a setup 
as robust as hers appears to be has to struggle with the functionality problems 
she outlines.


From: Fred Ridder [mailto:docu...@hotmail.com]
Sent: Thursday, May 19, 2011 8:13 PM
To: Pinkham, Jim; km...@i-t-tech.com; framers@lists.frameusers.com
Subject: RE: FrameMaker 9
I'm afraid it may not be worth very much as a data point, because there is a 
world of difference between Windows XP and any 64-bit version of Windows Vista 
or (more likely in Karen's case because she does refer to a new Dell) Windows 
7. When the issue is the stability (or lack thereof) of an application, the 
specific version of the OS is likely to be at least as much a factor as any of 
the hardware details with the possible exception of the amount of RAM. And the 
migration from 32-bit to 64-bit addressing was a major change that seems to 
have caused compatibilty and/or stability issues with a lot of apps.


Subject: RE: FrameMaker 9
Date: Thu, 19 May 2011 19:53:02 -0500
From: jim.pink...@voith.commailto:jim.pink...@voith.com
To: km...@i-t-tech.commailto:km...@i-t-tech.com; 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
FWIW, I've been using FM 9 with these specs at work since December, and I've 
never run into the bug you're experiencing:

Dell Precision T3400
Win XP SP 3
80GB HD
2.67 gigahertz Intel Core2 Duo
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache (3.3 GB usable installed memory)
64-bit ready
Multi-core (2 total)
Not hyper-threaded

I'm habitually running Office 2003, Acrobat X, and Illustrator CS 5 and half a 
dozen other things. My FM 9 books incorporate AutoCad and Inventor graphics, 
often run twice as large as yours. I sometimes don't reboot for a week at a 
time.

I'm skeptical of Dell's allegation in your case.

HTH,
Jim


From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Karen Mann
Sent: Thursday, May 19, 2011 5:00 PM
To: framers@lists.frameusers.com
Subject: FrameMaker 9
Has anyone else had this issue?

I have a new Dell,  64 bit, 12G RAM, 500 hd - 1g video on card, graphics card 
Navidia Quatro 2000 card,

Office 2010, Acrobat 9 - InDesign CS4

I usually run with 1 small doc open in Word and one explorer window open.

FrameMaker 9 (all updates) files are line art and text, 30 to 60 pages.
After a couple of hours of work the panels stop working. I can click on any 
icon and nothing works. So have to close out files and log back in FrameMaker. 
It will work for a while longer and then I have to reboot and start the cycle 
over.

Dell has tried everything and nothing works.  They say it's a FrameMaker bug...

Would appreciate any assistance, and thank you in advance.
Karen M


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RE: FrameMaker 9

2011-05-20 Thread Writer 
There was a discussion quite a while back about the Paragraph Designer freezing 
if you adjusted the tabs on the ruler, rather than within the Paragraph 
Designer. Could that be a part of your problem?

Nadine

--- On Fri, 5/20/11, Karen Mann km...@i-t-tech.com wrote:

From: Karen Mann km...@i-t-tech.com
Subject: RE: FrameMaker 9
To: Pinkham, Jim jim.pink...@voith.com, Fred Ridder 
docu...@hotmail.com, framers@lists.frameusers.com 
framers@lists.frameusers.com
Date: Friday, May 20, 2011, 9:44 AM

Thank you, for your attention. It appears others have this same issue with the 
paragraph designer etc.   I have had my T5500, 64 bit, Win7 for about 6 mo. The 
first T5500 I purchased was crashing all the time so Dell replaced it and 
upgraded from a dual to a quad and added 4 g of ram to make the 12 g and 
upgraded the graphics card... trying to keep their customer happy.  I have more 
RAM than our old server did. Too bad Adobe is non-responsive; they should post 
a fix.If anyone at any time finds a solution to this “Adobe” bug I would 
appreciate an e-mail.  Thank you again for your time and response, I really 
appreciate this forum.  Karen Mannkmann@i-t-tech.comFrom: Pinkham, Jim 
[mailto:jim.pink...@voith.com] 
Sent: Friday, May 20, 2011 6:49 AM
To: Fred Ridder; Karen Mann; framers@lists.frameusers.com
Subject: RE: FrameMaker 9  And I didn't mean to overstate my response, Fred. I 
do appreciate what you bring to us here. I'm usually keeping a close eye on the 
list and try to pitch in if I suspect I can say something useful. Of course, 
I've been known to miscalculate now and then :) Jim  From: Fred Ridder 
[mailto:docu...@hotmail.com] 
Sent: Thursday, May 19, 2011 11:50 PM
To: Pinkham, Jim; km...@i-t-tech.com; framers@lists.frameusers.com
Subject: RE: FrameMaker 9I didn't mean to chase you back to lurkdom, Jim. 
Really! I was just trying to keep things reasonably on-point. 
 
-Fred
 Subject: RE: FrameMaker 9
Date: Thu, 19 May 2011 21:19:37 -0500
From: jim.pink...@voith.com
To: docu...@hotmail.com; km...@i-t-tech.com; 
framers@lists.frameusers.comAstute, as usual, Fred. I'll return to lurkdom, for 
the time being, duly corrected. I sympathize with Karen: It's unfortunate that 
anyone with a setup as robust as hers appears to be has to struggle with the 
functionality problems she outlines.  From: Fred Ridder 
[mailto:docu...@hotmail.com] 
Sent: Thursday, May 19, 2011 8:13 PM
To: Pinkham, Jim; km...@i-t-tech.com; framers@lists.frameusers.com
Subject: RE: FrameMaker 9I'm afraid it may not be worth very much as a data 
point, because there is a world of difference between Windows XP and any 64-bit 
version of Windows Vista or (more likely in Karen's case because she does refer 
to a new Dell) Windows 7. When the issue is the stability (or lack thereof) 
of an application, the specific version of the OS is likely to be at least as 
much a factor as any of the hardware details with the possible exception of the 
amount of RAM. And the migration from 32-bit to 64-bit addressing was a major 
change that seems to have caused compatibilty and/or stability issues with a 
lot of apps.
 Subject: RE: FrameMaker 9
Date: Thu, 19 May 2011 19:53:02 -0500
From: jim.pink...@voith.com
To: km...@i-t-tech.com; framers@lists.frameusers.comFWIW, I've been using FM 9 
with these specs at work since December, and I've never run into the bug you're 
experiencing: Dell Precision T3400Win XP SP 380GB HD2.67 gigahertz Intel Core2 
Duo
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache (3.3 GB usable installed memory)
64-bit ready
Multi-core (2 total)
Not hyper-threaded I'm habitually running Office 2003, Acrobat X, and 
Illustrator CS 5 and half a dozen other things. My FM 9 books incorporate 
AutoCad and Inventor graphics, often run twice as large as yours. I sometimes 
don't reboot for a week at a time. I'm skeptical of Dell's allegation in your 
case. HTH,Jim  From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Karen Mann
Sent: Thursday, May 19, 2011 5:00 PM
To: framers@lists.frameusers.com
Subject: FrameMaker 9Has anyone else had this issue? I have a new Dell,  64 
bit, 12G RAM, 500 hd – 1g video on card, graphics card Navidia Quatro 2000 
card,  Office 2010, Acrobat 9 – InDesign CS4 I usually run with 1 small doc 
open in Word and one explorer window open.  FrameMaker 9 (all updates) files 
are line art and text, 30 to 60 pages.After a couple of hours of work the 
panels stop working. I can click on any icon and nothing works. So have to 
close out files and log back in FrameMaker. It will work for a while longer and 
then I have to reboot and start the cycle over. Dell has tried everything and 
nothing works.  They say it’s a FrameMaker bug… Would appreciate any 
assistance, and thank you in advance. Karen M 
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Re: FrameMaker 9

2011-05-20 Thread Stuart Rogers 

*From:* framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] *On Behalf Of *Karen Mann
*Sent:* Friday, May 20, 2011 9:44 AM
*Subject:* RE: FrameMaker 9

Thank you, for your attention. It appears others have this same issue
with the paragraph designer etc.

I have more RAM than our old server did. Too bad Adobe is
non-responsive; they should post a fix.





On 20/05/2011 10:17 AM, Jeff Coatsworth wrote:
 I believe it's fixed in FM10



But users should NOT have to pay $400 (FM) or $700 (TCS) in upgrade fees 
in order to have a functional product.  If the problem doesn't occur in 
FM10, then Adobe obviously knows how to fix it. Karen is right; Adobe 
should patch their broken software.



--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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RE: FrameMaker 9

2011-05-20 Thread Syed Zaeem Hosain (syed.hos...@aeris.net) 
  I believe it's fixed in FM10

 But users should NOT have to pay $400 (FM) or $700 (TCS) in upgrade fees in 
 order to have a functional product.  If the problem doesn't occur in FM10, 
 then Adobe obviously knows how to fix it. Karen is right; Adobe should patch 
 their broken software.

Exactly my irritation with the charge for upgrading to FM 10 ... this should 
have been a 9.1 or 9.2 release really!

Or far less cost to upgrade to get simple bug fixes done!

Z

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Including autonumber $paranum in TOC

2011-05-20 Thread Joanne Tait 
Hi all,

I'm working in FM8 on XP.

I'm trying to include the autonumbers for my headings in the TOC, (using
$paranum) but it always introduces a leading tab. This causes everything
to get squished to the right. So for example, my reference page has Head1TOC
as follows:

$paranum $paratext \t ... $pagenum

It generates the following:

\t1.1 Introduction \t12

I think I've tried everything to remove this first tab. Any thoughts about
where this comes from?

Thanks - Joanne
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Re: Including autonumber $paranum in TOC

2011-05-20 Thread Joanne Tait 
Thank you sir, that fixed it. Happy Friday evening to you!

On Fri, May 20, 2011 at 4:08 PM, Ian Proudfoot ian.proudf...@itp-x.co.ukwrote:

 Hi Joanne,



 Try using $paranumonly instead of $paranum. The additional tab is
 probably present in the source paragraph’s autonumber format.



 Ian



 Ian Proudfoot

 iTP-X



 *From:* framers-boun...@lists.frameusers.com [mailto:
 framers-boun...@lists.frameusers.com] *On Behalf Of *Joanne Tait
 *Sent:* 20 May 2011 20:55
 *To:* framers@lists.frameusers.com
 *Subject:* Including autonumber $paranum in TOC



 Hi all,



 I'm working in FM8 on XP.



 I'm trying to include the autonumbers for my headings in the TOC, (using
 $paranum) but it always introduces a leading tab. This causes everything
 to get squished to the right. So for example, my reference page has Head1TOC
 as follows:



 $paranum $paratext \t ... $pagenum



 It generates the following:



 \t1.1 Introduction \t12



 I think I've tried everything to remove this first tab. Any thoughts about
 where this comes from?



 Thanks - Joanne

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Re: Including autonumber $paranum in TOC

2011-05-20 Thread Stuart Rogers 

On 20/05/2011 3:54 PM, Joanne Tait wrote:

Hi all,

I'm working in FM8 on XP.

I'm trying to include the autonumbers for my headings in the TOC, (using
$paranum) but it always introduces a leading tab. This causes
everything to get squished to the right. So for example, my reference
page has Head1TOC as follows:

$paranum $paratext \t ...$pagenum

It generates the following:

\t1.1 Introduction \t12

I think I've tried everything to remove this first tab. Any thoughts
about where this comes from?

Thanks - Joanne


The tab is probably in the autonumbering definition of your Head1 tag. 
Try using $paranumonly on the TOC ref page instead.


HTH,

--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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http://www.frameusers.com/ for more resources and info.

FrameMaker 9

2011-05-20 Thread Alan T Litchfield 
Do you have any plug-ins in FM? What kind of virus checker are you  
using?

This does not appear as a standard FM bug, so I would suspect  
something else is causing a memory leak.

Alan

On 20/05/2011, at 9:59 AM, Karen Mann wrote:

> Has anyone else had this issue?
>
> I have a new Dell,  64 bit, 12G RAM, 500 hd ? 1g video on card,  
> graphics card Navidia Quatro 2000 card,
>
> Office 2010, Acrobat 9 ? InDesign CS4
>
> I usually run with 1 small doc open in Word and one explorer window  
> open.
>
> FrameMaker 9 (all updates) files are line art and text, 30 to 60  
> pages.
> After a couple of hours of work the panels stop working. I can click  
> on any icon and nothing works. So have to close out files and log  
> back in FrameMaker. It will work for a while longer and then I have  
> to reboot and start the cycle over.
>
> Dell has tried everything and nothing works.  They say it?s a  
> FrameMaker bug?
>
> Would appreciate any assistance, and thank you in advance.
> Karen M

--
Alan T Litchfield
AlphaByte
PO Box 1941, Auckland, 1140
New Zealand
http://www.alphabyte.co.nz
http://www.alphabyte.co.nz/beatrice

Crossover and Framemaker

2011-05-20 Thread Alan T Litchfield 
Or perhaps VirtualBox from Oracle, which is also free. The interface  
is not as seamless as Parallels but it appears to be snappier when  
running Win7.

Alan

On 20/05/2011, at 10:06 AM, Scott Turner wrote:

> It can be done. I'd recommend using vmware fusion as that allows  
> using a more up to date windows OS.
>
> Scott
>
> On May 19, 2011, at 16:04, Chantel Brathwaite  > wrote:
>
>> Good afternoon,
>>
>> My office is considering moving to Framemaker.  However, a number  
>> of people are using the Crossover to run windows programs.  Is  
>> anyone running Framemaker 9 or 10 using this program?  If so, what  
>> are your experiences?  Appreciate your help!
>>
>> Thanks!
>>

--
Alan T Litchfield
AlphaByte
PO Box 1941, Auckland, 1140
New Zealand
http://www.alphabyte.co.nz
http://www.alphabyte.co.nz/beatrice

FrameMaker 9

2011-05-20 Thread Fred Ridder 

I didn't mean to chase you back to lurkdom, Jim. Really! I was just trying to 
keep things reasonably on-point. 

-Fred



Subject: RE: FrameMaker 9
Date: Thu, 19 May 2011 21:19:37 -0500
From: jim.pink...@voith.com
To: docudoc at hotmail.com; kmann at i-t-tech.com; framers at 
lists.frameusers.com





Astute, as usual, Fred. I'll return to lurkdom, for the time being, duly 
corrected. I sympathize with Karen: It's unfortunate that anyone with a setup 
as robust as hers appears to be has to struggle with the functionality problems 
she outlines.



From: Fred Ridder [mailto:docu...@hotmail.com] 
Sent: Thursday, May 19, 2011 8:13 PM
To: Pinkham, Jim; kmann at i-t-tech.com; framers at lists.frameusers.com
Subject: RE: FrameMaker 9


I'm afraid it may not be worth very much as a data point, because there is a 
world of difference between Windows XP and any 64-bit version of Windows Vista 
or (more likely in Karen's case because she does refer to a "new Dell") Windows 
7. When the issue is the stability (or lack thereof) of an application, the 
specific version of the OS is likely to be at least as much a factor as any of 
the hardware details with the possible exception of the amount of RAM. And the 
migration from 32-bit to 64-bit addressing was a major change that seems to 
have caused compatibilty and/or stability issues with a lot of apps.



Subject: RE: FrameMaker 9
Date: Thu, 19 May 2011 19:53:02 -0500
From: jim.pink...@voith.com
To: kmann at i-t-tech.com; framers at lists.frameusers.com




FWIW, I've been using FM 9 with these specs at work since December, and I've 
never run into the bug you're experiencing:

Dell Precision T3400
Win XP SP 3
80GB HD
2.67 gigahertz Intel Core2 Duo
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache (3.3 GB usable installed memory)
64-bit ready
Multi-core (2 total)
Not hyper-threaded

I'm habitually running Office 2003, Acrobat X, and Illustrator CS 5 and half a 
dozen other things. My FM 9 books incorporate AutoCad and Inventor graphics, 
often run twice as large as yours. I sometimes don't reboot for a week at a 
time.

I'm skeptical of Dell's allegation in your case.

HTH,
Jim



From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Karen Mann
Sent: Thursday, May 19, 2011 5:00 PM
To: framers at lists.frameusers.com
Subject: FrameMaker 9




Has anyone else had this issue?

I have a new Dell,  64 bit, 12G RAM, 500 hd ? 1g video on card, graphics card 
Navidia Quatro 2000 card, 

Office 2010, Acrobat 9 ? InDesign CS4

I usually run with 1 small doc open in Word and one explorer window open. 

FrameMaker 9 (all updates) files are line art and text, 30 to 60 pages.
After a couple of hours of work the panels stop working. I can click on any 
icon and nothing works. So have to close out files and log back in FrameMaker. 
It will work for a while longer and then I have to reboot and start the cycle 
over.

Dell has tried everything and nothing works.  They say it?s a FrameMaker bug?

Would appreciate any assistance, and thank you in advance. 
Karen M

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FrameMaker 9

2011-05-20 Thread Pinkham, Jim 
And I didn't mean to overstate my response, Fred. I do appreciate what
you bring to us here. I'm usually keeping a close eye on the list and
try to pitch in if I suspect I can say something useful. Of course, I've
been known to miscalculate now and then :)

Jim



From: Fred Ridder [mailto:docu...@hotmail.com] 
Sent: Thursday, May 19, 2011 11:50 PM
To: Pinkham, Jim; kmann at i-t-tech.com; framers at lists.frameusers.com
Subject: RE: FrameMaker 9


I didn't mean to chase you back to lurkdom, Jim. Really! I was just
trying to keep things reasonably on-point. 

-Fred




Subject: RE: FrameMaker 9
Date: Thu, 19 May 2011 21:19:37 -0500
From: jim.pink...@voith.com
To: docudoc at hotmail.com; kmann at i-t-tech.com;
framers at lists.frameusers.com


Astute, as usual, Fred. I'll return to lurkdom, for the time being, duly
corrected. I sympathize with Karen: It's unfortunate that anyone with a
setup as robust as hers appears to be has to struggle with the
functionality problems she outlines.



From: Fred Ridder [mailto:docu...@hotmail.com] 
Sent: Thursday, May 19, 2011 8:13 PM
To: Pinkham, Jim; kmann at i-t-tech.com; framers at lists.frameusers.com
Subject: RE: FrameMaker 9


I'm afraid it may not be worth very much as a data point, because there
is a world of difference between Windows XP and any 64-bit version of
Windows Vista or (more likely in Karen's case because she does refer to
a "new Dell") Windows 7. When the issue is the stability (or lack
thereof) of an application, the specific version of the OS is likely to
be at least as much a factor as any of the hardware details with the
possible exception of the amount of RAM. And the migration from 32-bit
to 64-bit addressing was a major change that seems to have caused
compatibilty and/or stability issues with a lot of apps.




Subject: RE: FrameMaker 9
Date: Thu, 19 May 2011 19:53:02 -0500
From: jim.pink...@voith.com
To: kmann at i-t-tech.com; framers at lists.frameusers.com


FWIW, I've been using FM 9 with these specs at work since December, and
I've never run into the bug you're experiencing:

Dell Precision T3400
Win XP SP 3
80GB HD
2.67 gigahertz Intel Core2 Duo
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache (3.3 GB usable installed memory)
64-bit ready
Multi-core (2 total)
Not hyper-threaded

I'm habitually running Office 2003, Acrobat X, and Illustrator CS 5 and
half a dozen other things. My FM 9 books incorporate AutoCad and
Inventor graphics, often run twice as large as yours. I sometimes don't
reboot for a week at a time.

I'm skeptical of Dell's allegation in your case.

HTH,
Jim



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Karen Mann
Sent: Thursday, May 19, 2011 5:00 PM
To: framers at lists.frameusers.com
Subject: FrameMaker 9



Has anyone else had this issue?



I have a new Dell,  64 bit, 12G RAM, 500 hd - 1g video on card, graphics
card Navidia Quatro 2000 card, 



Office 2010, Acrobat 9 - InDesign CS4



I usually run with 1 small doc open in Word and one explorer window
open. 



FrameMaker 9 (all updates) files are line art and text, 30 to 60 pages.

After a couple of hours of work the panels stop working. I can click on
any icon and nothing works. So have to close out files and log back in
FrameMaker. It will work for a while longer and then I have to reboot
and start the cycle over.



Dell has tried everything and nothing works.  They say it's a FrameMaker
bug...



Would appreciate any assistance, and thank you in advance. 

Karen M




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FrameMaker 9

2011-05-20 Thread ri...@inficon.com 
Yes, I see the same problem with my paragraph designer. 

I'm FM9 fully patched, on a brand new Dell Workstation running Win7 Pro 
SP1 32-bit  with 4GB Memory, Xeon 2.53 GHz processor, graphics card is a 
NVIDIA Quadro 4000 (2 GB). 

After awhile, my paragraph designer will simply stop working. I have to 
exit and restart FM9, then all is well, for awhile. I assume it is a FM9 
bug, but I've not bothered to bang my head against the wall with Adobe to 
see if there is a fix. It's mildly annoying and I've learned to live with 
it.

Richard

FrameMaker 9

2011-05-20 Thread Art Campbell 
Starting at the KISS level, have you verified that your FM 9 is fully
patched, with all four patches installed?
The Help > About screen should show p252.


Art Campbell
 ? ? ? ? ? ? ? art.campbell at gmail.com
? "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? No disclaimers apply.
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?? DoD 358



On Thu, May 19, 2011 at 10:23 PM, Dov Isaacs  wrote:
> For better or worse, problems with 32-bit applications under 64-bit versions
> of Windows generally have absolutely nothing to do with the ?migration from
> 32-bit to 64-bit addressing? in and of itself. 64-bit versions of Windows
> run 32-bit applications in 32-bit mode in the same way they ran under 32-bit
> versions of Windows with the same processor. In 32-bit mode, applications
> only ?see? what looks like a 32-bit system including only 32-bit address
> spaces.
>
>
>
> Where we typically see issues are in the following areas:
>
>
>
> (1)? Installers. Older installers that followed the ?rules? for the
> Microsoft Installer are not aware of some differences in the underlying
> ?plumbing? of the 64-bit Windows versions and where certain files
> should/could be located and differences in other protocols in terms of
> registry entries, etc.
>
>
>
> (2)? Drivers. Under 64-bit versions of Windows, drivers are all
> 64-bit. There are sometimes problems in the translation layer of the OS in
> communicating 32-bit program driver requests to 64-bit drivers. In other
> cases, the 64-bit drivers are not quite up to the maturity of their older
> 32-bit counterparts (read that as buggy and not quite ready for prime time).
> This is especially true for video drivers. Sometimes the problems are
> associated with various graphics acceleration modes provided by the
> combination of the graphics card/chip and the driver. Check to see if there
> is a newer version of the video driver for your 64-bit version of Windows ?
> if not from the computer vendor, then from the video card/chip supplier. If
> an updated driver doesn?t exist or doesn?t solve the problem, if the video
> card?s driver allows for disabling or reducing such acceleration, try doing
> that to remedy the OP?s symptoms.
>
>
>
> (3)? Aero. Beginning with Vista and continuing with Windows 7,
> Microsoft provided a desktop windowing scheme known as Aero that provides
> nice eye candy in terms of translucent window frames and other video effects
> on the desktop. In combination with applications that make extensive direct
> calls to the video driver, Aero only exacerbates the problems per (2) above.
> Try disabling Aero in combination with (2) above.
>
>
>
> Note that the windowing, menus, and user interfaces provided by most current
> versions of Adobe applications including FrameMaker use Flash technology in
> conjunction with any acceleration provided by the video card and its driver
> and thus, issues of (2) and (3) above could result in the symptoms the OP
> describes.
>
>
>
> ??? - Dov
>
>
>
>
>
>
>
> From: framers-bounces at lists.frameusers.com
> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Fred Ridder
> Sent: Thursday, May 19, 2011 6:13 PM
> To: jim.pinkham at voith.com; kmann at i-t-tech.com; framers at 
> lists.frameusers.com
> Subject: RE: FrameMaker 9
>
>
>
> I'm afraid it may not be worth very much as a data point, because there is a
> world of difference between Windows XP and any 64-bit version of Windows
> Vista or (more likely in Karen's case because she does refer to a "new
> Dell") Windows 7. When the issue is the stability (or lack thereof) of an
> application, the specific version of the OS is?likely to be at least as much
> a factor as any of the hardware details with the possible exception of the
> amount of RAM. And the migration from 32-bit to 64-bit addressing was a
> major change that seems to have caused compatibilty and/or stability issues
> with a lot of apps.
>
>
> 
>
> Subject: RE: FrameMaker 9
> Date: Thu, 19 May 2011 19:53:02 -0500
> From: Jim.Pinkham at voith.com
> To: kmann at i-t-tech.com; framers at lists.frameusers.com
>
> FWIW, I've been using FM 9 with these specs at work since December, and I've
> never run into the bug you're experiencing:
>
>
>
> Dell Precision T3400
>
> Win XP SP 3
>
> 80GB HD
>
> 2.67 gigahertz Intel Core2 Duo
> 64 kilobyte primary memory cache
> 4096 kilobyte secondary memory cache (3.3 GB usable installed memory)
> 64-bit ready
> Multi-core (2 total)
> Not hyper-threaded
>
>
>
> I'm habitually running Office 2003, Acrobat X, and Illustrator CS 5 and half
> a dozen other things. My FM 9 books incorporate AutoCad and Inventor
> graphics, often run twice as large as yours. I sometimes don't reboot for a
> week at a time.
>
>
>
> I'm skeptical of Dell's allegation in your case.
>
>
>
> HTH,
>
>

FrameMaker 9

2011-05-20 Thread Karen Mann 
mail.com>. Send list 
messages to framers at lists.frameusers.com<mailto:framers at 
lists.frameusers.com>. To unsubscribe send a blank email to framers-unsubscribe 
at lists.frameusers.com<mailto:framers-unsubscribe at lists.frameusers.com> or 
visit http://lists.frameusers.com/mailman/options/framers/docudoc%40hotmail.com 
Send administrative questions to listadmin at frameusers.com<mailto:listadmin 
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FrameMaker 9

2011-05-20 Thread Jeff Coatsworth 
 the cycle 
over.

Dell has tried everything and nothing works.  They say it's a FrameMaker bug...

Would appreciate any assistance, and thank you in advance.
Karen M


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FrameMaker 9

2011-05-20 Thread Writer 
t messages to framers at 
lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe 
at lists.frameusers.com or visit 
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FrameMaker 9

2011-05-20 Thread Stuart Rogers 
> *From:* framers-bounces at lists.frameusers.com
> [mailto:framers-bounces at lists.frameusers.com] *On Behalf Of *Karen Mann
> *Sent:* Friday, May 20, 2011 9:44 AM
> *Subject:* RE: FrameMaker 9
>
> Thank you, for your attention. It appears others have this same issue
> with the paragraph designer etc.
>
> I have more RAM than our old server did. Too bad Adobe is
> non-responsive; they should post a fix.

>
On 20/05/2011 10:17 AM, Jeff Coatsworth wrote:
 > I believe it's fixed in FM10



But users should NOT have to pay $400 (FM) or $700 (TCS) in upgrade fees 
in order to have a functional product.  If the problem doesn't occur in 
FM10, then Adobe obviously knows how to fix it. Karen is right; Adobe 
should patch their broken software.


-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com

FrameMaker 9

2011-05-20 Thread Syed Zaeem Hosain (syed.hos...@aeris.net) 
> > I believe it's fixed in FM10

> But users should NOT have to pay $400 (FM) or $700 (TCS) in upgrade fees in 
> order to have a functional product.  If the problem doesn't occur in FM10, 
> then Adobe obviously knows how to fix it. Karen is right; Adobe should patch 
> their broken software.

Exactly my irritation with the charge for upgrading to FM 10 ... this should 
have been a 9.1 or 9.2 release really!

Or far less cost to "upgrade" to get simple bug fixes done!

Z

Including autonumber <$paranum> in TOC

2011-05-20 Thread Joanne Tait 
Hi all,

I'm working in FM8 on XP.

I'm trying to include the autonumbers for my headings in the TOC, (using
<$paranum>) but it always introduces a leading tab. This causes everything
to get squished to the right. So for example, my reference page has Head1TOC
as follows:

<$paranum> <$paratext> \t ... <$pagenum>

It generates the following:

\t1.1 Introduction \t12

I think I've tried everything to remove this first tab. Any thoughts about
where this comes from?

Thanks - Joanne
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Including autonumber <$paranum> in TOC

2011-05-20 Thread Joanne Tait 
Thank you sir, that fixed it. Happy Friday evening to you!

On Fri, May 20, 2011 at 4:08 PM, Ian Proudfoot wrote:

> Hi Joanne,
>
>
>
> Try using <$paranumonly> instead of <$paranum>. The additional tab is
> probably present in the source paragraph?s autonumber format.
>
>
>
> Ian
>
>
>
> Ian Proudfoot
>
> iTP-X
>
>
>
> *From:* framers-bounces at lists.frameusers.com [mailto:
> framers-bounces at lists.frameusers.com] *On Behalf Of *Joanne Tait
> *Sent:* 20 May 2011 20:55
> *To:* framers at lists.frameusers.com
> *Subject:* Including autonumber <$paranum> in TOC
>
>
>
> Hi all,
>
>
>
> I'm working in FM8 on XP.
>
>
>
> I'm trying to include the autonumbers for my headings in the TOC, (using
> <$paranum>) but it always introduces a leading tab. This causes everything
> to get squished to the right. So for example, my reference page has Head1TOC
> as follows:
>
>
>
> <$paranum> <$paratext> \t ... <$pagenum>
>
>
>
> It generates the following:
>
>
>
> \t1.1 Introduction \t12
>
>
>
> I think I've tried everything to remove this first tab. Any thoughts about
> where this comes from?
>
>
>
> Thanks - Joanne
>
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Including autonumber <$paranum> in TOC

2011-05-20 Thread Stuart Rogers 
On 20/05/2011 3:54 PM, Joanne Tait wrote:
> Hi all,
>
> I'm working in FM8 on XP.
>
> I'm trying to include the autonumbers for my headings in the TOC, (using
> <$paranum>) but it always introduces a leading tab. This causes
> everything to get squished to the right. So for example, my reference
> page has Head1TOC as follows:
>
> <$paranum> <$paratext> \t ...<$pagenum>
>
> It generates the following:
>
> \t1.1 Introduction \t12
>
> I think I've tried everything to remove this first tab. Any thoughts
> about where this comes from?
>
> Thanks - Joanne

The tab is probably in the autonumbering definition of your Head1 tag. 
Try using <$paranumonly> on the TOC ref page instead.

HTH,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com

FrameMaker 9

2011-05-20 Thread Debra Laroche 
mary memory cache
> 4096 kilobyte secondary memory cache (3.3 GB usable installed memory)
> 64-bit ready
> Multi-core (2 total)
> Not hyper-threaded
>
>
>
> I'm habitually running Office 2003, Acrobat X, and Illustrator CS 5 and
> half a dozen other things. My FM 9 books incorporate AutoCad and Inventor
> graphics, often run twice as large as yours. I sometimes don't reboot for a
> week at a time.
>
>
>
> I'm skeptical of Dell's allegation in your case.
>
>
>
> HTH,
>
> Jim
>
>
>  --
>
> *From:* framers-bounces at lists.frameusers.com [mailto:
> framers-bounces at lists.frameusers.com] *On Behalf Of *Karen Mann
> *Sent:* Thursday, May 19, 2011 5:00 PM
> *To:* framers at lists.frameusers.com
> *Subject:* FrameMaker 9
>
> Has anyone else had this issue?
>
>
>
> I have a new Dell,  64 bit, 12G RAM, 500 hd ? 1g video on card, graphics
> card Navidia Quatro 2000 card,
>
>
>
> Office 2010, Acrobat 9 ? InDesign CS4
>
>
>
> I usually run with 1 small doc open in Word and one explorer window open.
>
>
>
> FrameMaker 9 (all updates) files are line art and text, 30 to 60 pages.
>
> After a couple of hours of work the panels stop working. I can click on any
> icon and nothing works. So have to close out files and log back in
> FrameMaker. It will work for a while longer and then I have to reboot and
> start the cycle over.
>
>
>
> Dell has tried everything and nothing works.  They say it?s a FrameMaker
> bug?
>
>
>
> Would appreciate any assistance, and thank you in advance.
>
> Karen M
>
>
>
>
> ___ You are currently
> subscribed to framers as DocuDoc at hotmail.com<http://mc/compose?to=DocuDoc 
> at hotmail.com>.
> Send list messages to framers at 
> lists.frameusers.com<http://mc/compose?to=framers at lists.frameusers.com>.
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FrameMaker 9

2011-05-20 Thread Grant Hogarth 


I'm using FM10, and while I like many of the new features, I do feel 
that we have sacrificed a lot of the stability and reliability that was 
such a hallmark of Frame up through at least version 7.2.
I'm finding that (as an example) the F8 keyboard shortcut sometimes 
works and sometimes registers as "unavailable", and I've (as noted in 
other messages) had a stability problem --I've sent the crash records to 
fmerror at adobe.com, but don't expect a response. I've upgraded from 1 to 
2GB RAM, but that seems to have only reduced the problem, not eliminated 
it. I am running it on XP32SP3 on an older CoreDuo HP box, but still, 
it's not *that* old...

Grant
FM user since ver 2.0 (yes, that long... )

Karen Mann wrote:
>
> Thank you, for your attention. It appears others have this same issue 
> with the paragraph designer etc.
>
> I have had my T5500, 64 bit, Win7 for about 6 mo. The first T5500 I 
> purchased was crashing all the time so Dell replaced it and upgraded 
> from a dual to a quad and added 4 g of ram to make the 12 g and 
> upgraded the graphics card... trying to keep their customer happy.
>
> I have more RAM than our old server did. Too bad Adobe is 
> non-responsive; they should post a fix.
>
> If anyone at any time finds a solution to this ?Adobe? bug I would 
> appreciate an e-mail.
>
> Thank you again for your time and response, I really appreciate this 
> forum.
>
> Karen Mann
>
> kmann at i-t-tech.com
>
> *From:* Pinkham, Jim [mailto:Jim.Pinkham at voith.com]
> *Sent:* Friday, May 20, 2011 6:49 AM
> *To:* Fred Ridder; Karen Mann; framers at lists.frameusers.com
> *Subject:* RE: FrameMaker 9
>
> And I didn't mean to overstate my response, Fred. I do appreciate what 
> you bring to us here. I'm usually keeping a close eye on the list and 
> try to pitch in if I suspect I can say something useful. Of course, 
> I've been known to miscalculate now and then :)
>
> Jim
>
> 
>
> *From:* Fred Ridder [mailto:docudoc at hotmail.com]
> *Sent:* Thursday, May 19, 2011 11:50 PM
> *To:* Pinkham, Jim; kmann at i-t-tech.com; framers at lists.frameusers.com
> *Subject:* RE: FrameMaker 9
>
> I didn't mean to chase you back to lurkdom, Jim. Really! I was just 
> trying to keep things reasonably on-point.
>
> -Fred
>
> 
>
> Subject: RE: FrameMaker 9
> Date: Thu, 19 May 2011 21:19:37 -0500
> From: Jim.Pinkham at voith.com 
> To: docudoc at hotmail.com ; 
> kmann at i-t-tech.com ; 
> framers at lists.frameusers.com 
>
> Astute, as usual, Fred. I'll return to lurkdom, for the time being, 
> duly corrected. I sympathize with Karen: It's unfortunate that anyone 
> with a setup as robust as hers appears to be has to struggle with the 
> functionality problems she outlines.
>
> 
>
> *From:* Fred Ridder [mailto:docudoc at hotmail.com]
> *Sent:* Thursday, May 19, 2011 8:13 PM
> *To:* Pinkham, Jim; kmann at i-t-tech.com; framers at lists.frameusers.com
> *Subject:* RE: FrameMaker 9
>
> I'm afraid it may not be worth very much as a data point, because 
> there is a world of difference between Windows XP and any 64-bit 
> version of Windows Vista or (more likely in Karen's case because she 
> does refer to a "new Dell") Windows 7. When the issue is the stability 
> (or lack thereof) of an application, the specific version of the OS is 
> likely to be at least as much a factor as any of the hardware details 
> with the possible exception of the amount of RAM. And the migration 
> from 32-bit to 64-bit addressing was a major change that seems to have 
> caused compatibilty and/or stability issues with a lot of apps.
>
> 
>
> Subject: RE: FrameMaker 9
> Date: Thu, 19 May 2011 19:53:02 -0500
> From: Jim.Pinkham at voith.com 
> To: kmann at i-t-tech.com ; 
> framers at lists.frameusers.com 
>
> FWIW, I've been using FM 9 with these specs at work since December, 
> and I've never run into the bug you're experiencing:
>
> Dell Precision T3400
>
> Win XP SP 3
>
> 80GB HD
>
> 2.67 gigahertz Intel Core2 Duo
> 64 kilobyte primary memory cache
> 4096 kilobyte secondary memory cache (3.3 GB usable installed memory)
> 64-bit ready
> Multi-core (2 total)
> Not hyper-threaded
>
> I'm habitually running Office 2003, Acrobat X, and Illustrator CS 5 
> and half a dozen other things. My FM 9 books incorporate AutoCad and 
> Inventor graphics, often run twice as large as yours. I sometimes 
> don't reboot for a week at a time.
>
> I'm skeptical of Dell's allegation in your case.
>
> HTH,
>
> Jim
>
>

FrameMaker 9 (Paragraph Designer bug)

2011-05-20 Thread Monica Flint 
Hello,  
I would just like to second what Alison and Nadine said about the FM9 bug being 
related to setting tabs and add this:  I have discovered that you can set tabs 
on the ruler without killing the paragraph designer IF the paragraph designer 
is 
closed/collapsed when you do it.  I set/move tabs a lot, so I've gotten into 
the 
habit of making sure all my panels are shut before I touch the ruler. A minor 
pain, but it keeps me from restarting FM all day.  And I've never had the 
paragraph designer freeze when I take that extra step. Hope that's a help to 
someone!

-Monica 
 Monica Flint
Documentation Specialist
MacroSys, LLC
www.macrosysrt.com
monica.flint at macrosysrt.com
(703) 812-8386
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Including autonumber <$paranum> in TOC

2011-05-20 Thread Ian Proudfoot 
Hi Joanne,



Try using <$paranumonly> instead of <$paranum>. The additional tab is
probably present in the source paragraph's autonumber format.



Ian



Ian Proudfoot

iTP-X



From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Joanne Tait
Sent: 20 May 2011 20:55
To: framers at lists.frameusers.com
Subject: Including autonumber <$paranum> in TOC



Hi all,



I'm working in FM8 on XP. 



I'm trying to include the autonumbers for my headings in the TOC, (using
<$paranum>) but it always introduces a leading tab. This causes everything
to get squished to the right. So for example, my reference page has Head1TOC
as follows:



<$paranum> <$paratext> \t ... <$pagenum>



It generates the following:



\t1.1 Introduction \t12



I think I've tried everything to remove this first tab. Any thoughts about
where this comes from?



Thanks - Joanne 

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