Re: [Framers] I need a "hat" in an equation

2016-05-20 Thread Lin Sims
Oh, this looks VERY useful. Thanks for this. Also to Klaus for keeping a
copy around.

On Fri, May 20, 2016 at 6:24 PM, Robert Lauriston 
wrote:

> This might help, though it sounds like maybe there's a bug in FM.
>
> http://www.daube.ch/docu/files/FrameLaTeXTemplate.pdf
>
> How about rendering the Word formula to PDF and inserting that as an image?
>
> On Fri, May 20, 2016 at 12:48 PM, Lin Sims  wrote:
> > Can't get a new tool. Can't get a new font, either. I did try the
> > diacritical marks on the Equation palette, that was the "too small and
> too
> > high". I also tried using FrameMaker's Character Palette; that was the
> "too
> > small, so close it got lost in the rest of the actual character."
> >
> > I _believe_ the W is the standard representation of this quantity.
> >
> > If the attached .png comes through, you can see what I need to create.
>



-- 
Lin Sims
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Re: [Framers] I need a "hat" in an equation

2016-05-20 Thread Robert Lauriston
This might help, though it sounds like maybe there's a bug in FM.

http://www.daube.ch/docu/files/FrameLaTeXTemplate.pdf

How about rendering the Word formula to PDF and inserting that as an image?

On Fri, May 20, 2016 at 12:48 PM, Lin Sims  wrote:
> Can't get a new tool. Can't get a new font, either. I did try the
> diacritical marks on the Equation palette, that was the "too small and too
> high". I also tried using FrameMaker's Character Palette; that was the "too
> small, so close it got lost in the rest of the actual character."
>
> I _believe_ the W is the standard representation of this quantity.
>
> If the attached .png comes through, you can see what I need to create.
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Re: [Framers] What causes documentation to fail

2016-05-20 Thread Steve Rickaby
Has anyone mentioned structure in this discussion? I don't mean structured vs. 
unstructured, I mean documentation design. Documentation can be basically 
sound, but rendered unusable by poor information design and/or lack of suitable 
navigation tools.

This problem becomes geometrically worse as documentation sets grow, especially 
for complex systems with many interacting components. Many years ago I worked 
with Hewlett Packard minicomputers (the HP1000 series, if anyone remembers 
those). These machines were ferociously good for their time, but the 
documentation was pretty dire. As the capability of the machines had grown, the 
documentation set had grown alongside them by merely adding new manuals, much 
as Nature evolved the human brain by adding new bits on top of old bits ;-)

There was no global view, so solving a technical issue often involved picking 
through multiple, thick, manuals that deal with older, newer, higher and lower 
levels of detail. I often found myself five or six deep in open manuals at the 
end of a happy day of debugging. I am sure this was very good for my mental 
training, but it was not an efficient way to work. I doubt if this was an 
isolated problem. 

I would be a lot richer now if I'd applied the same level of concentration to 
Unix systems, but sadly I merely became expert in an operating system that was 
soon to become obsolete. But the memory lingers: great hardware, awesome 
operating system, ghastly documentation.

-- 
Steve 
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Re: [Framers] I need a "hat" in an equation

2016-05-20 Thread Lin Sims
It is an estimated value hat over a W matrix.

I think I'll grab a screenshot, assuming our corporate style standards
allow, and I believe they do.

On Fri, May 20, 2016 at 4:28 PM, William Saylor 
wrote:

> Alan,
> I feel your pain. If you have to do this a lot MathType is not very
> expensive and easy to use in FM (either OLE or MathML).  IMHO it is
> becoming
> the most widely used equation editor for hundreds of applications.
> I assume you are adding the "estimated value" hat over a W matrix.
> The MT output to me looks better than anything else I have seen.
> Bill
>
> -Original Message-
> From: Framers
> [mailto:framers-bounces+wsaylor=earthlink@lists.frameusers.com] On
> Behalf Of Alan Litchfield
> Sent: Friday, May 20, 2016 2:03 PM
> To: framers@lists.frameusers.com
> Subject: Re: [Framers] I need a "hat" in an equation
>
> My preference is to use TeX/LaTeX to produce a pdf of the equation. To be
> honest, I never really had a lot of joy with Frame's equation editor and
> the
> output from TeX is far superior to most other tools.
>
> You can make your learning curve shallower by using one of the many online
> LaTeX equation tools. They all do pretty much the same thing because they
> all use pretty much the same binaries to do it with.
>
> Without thorough testing, this tool seems to provide what I would be
> looking
> for (direct input of TeX code, pdf output, some examples):
> https://www.latex4technics.com
>
> Here is where you can learn about writing the code:
> https://en.wikibooks.org/wiki/LaTeX/Mathematics
>
> Here is a link to all the symbols you might want (all 14032 of them)
> http://tug.ctan.org/info/symbols/comprehensive/symbols-a4.pdf
> Go to page 100 to find the hat code and other diacritics. e.g. \hat{W} vs
> \mathring{W} or \bar{a}
>
> Alan
>
>
> On 21/05/16 4:05 am, Lin Sims wrote:
> > One of my engineers gave me a Word document that has an equation I
> > need to reproduce in Frame. One of the letters in that equation is a
> > capital W with what Word describes as a "hat". Essentially, it look
> > like a left angle bracket rotated 90 degrees to point up that has been
> > placed over the W. It is VERY visible.
> >
> > I cannot figure out how to reproduce it. I've tried using the equation
> > editor's diacritic marks, but the mark is too small and too high above
> > the letter. I've tried using the W-character-with-the-circumflex, but
> > again, the mark is too small to see, and this time it's close enough
> > to the letter that it's hard to distinguish it. I thought about using
> > repositioning to move a larger angle over the letter, but I can't find
> > anything like that in the character sets (still looking).
> >
> > Anyone have any ideas? Getting MathML isn't an option. If worse comes
> > to worst, I'll screenshot the bloody thing, but I hate doing that sort
> > of workaround. It feels sloppy.
> >
>
> --
> Dr Alan Litchfield
> AlphaByte
> PO Box 1941
> Auckland, New Zealand 1140
> ___
>
> This message is from the Framers mailing list
>
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-- 
Lin Sims
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Re: [Framers] I need a "hat" in an equation

2016-05-20 Thread Syed Zaeem Hosain
I totally agree with Alan!

LaTeX is unsurpassed in this math and "formula" capability - highly general 
purpose. You can easily create the entire math "text' and formulas you need - 
with a little bit of a learning curve - and then create a PDF of that for use 
elsewhere.

Z

> -Original Message-
> From: Framers [mailto:framers-
> bounces+syed.hosain=aeris@lists.frameusers.com] On Behalf Of Alan
> Litchfield
> Sent: Friday, May 20, 2016 01:03 PM
> To: framers@lists.frameusers.com
> Subject: Re: [Framers] I need a "hat" in an equation
> 
> My preference is to use TeX/LaTeX to produce a pdf of the equation. To be 
> honest, I never really had a lot of joy with Frame's equation editor and the 
> output from TeX is far superior to most other tools.
> 
> You can make your learning curve shallower by using one of the many online 
> LaTeX equation tools. They all do pretty much the same thing because they all 
> use pretty much the same binaries to do it with.
> 
> Without thorough testing, this tool seems to provide what I would be looking 
> for (direct input of TeX code, pdf output, some examples): 
> https://www.latex4technics.com
> 
> Here is where you can learn about writing the code: 
> https://en.wikibooks.org/wiki/LaTeX/Mathematics
> 
> Here is a link to all the symbols you might want (all 14032 of them) 
> http://tug.ctan.org/info/symbols/comprehensive/symbols-a4.pdf
> Go to page 100 to find the hat code and other diacritics. e.g. \hat{W} vs 
> \mathring{W} or \bar{a}
> 
> Alan
> 
> On 21/05/16 4:05 am, Lin Sims wrote:
> > One of my engineers gave me a Word document that has an equation I
> > need to reproduce in Frame. One of the letters in that equation is a
> > capital W with what Word describes as a "hat". Essentially, it look
> > like a left angle bracket rotated 90 degrees to point up that has been
> > placed over the W. It is VERY visible.
> >
> > I cannot figure out how to reproduce it. I've tried using the equation
> > editor's diacritic marks, but the mark is too small and too high above
> > the letter. I've tried using the W-character-with-the-circumflex, but
> > again, the mark is too small to see, and this time it's close enough
> > to the letter that it's hard to distinguish it. I thought about using
> > repositioning to move a larger angle over the letter, but I can't find
> > anything like that in the character sets (still looking).
> >
> > Anyone have any ideas? Getting MathML isn't an option. If worse comes
> > to worst, I'll screenshot the bloody thing, but I hate doing that sort
> > of workaround. It feels sloppy.
> >
> 
> --
> Dr Alan Litchfield
> AlphaByte
> PO Box 1941
> Auckland, New Zealand 1140
> ___
> 
> This message is from the Framers mailing list
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Re: [Framers] I need a "hat" in an equation

2016-05-20 Thread William Saylor
Alan,
I feel your pain. If you have to do this a lot MathType is not very
expensive and easy to use in FM (either OLE or MathML).  IMHO it is becoming
the most widely used equation editor for hundreds of applications.
I assume you are adding the "estimated value" hat over a W matrix.
The MT output to me looks better than anything else I have seen.
Bill

-Original Message-
From: Framers
[mailto:framers-bounces+wsaylor=earthlink@lists.frameusers.com] On
Behalf Of Alan Litchfield
Sent: Friday, May 20, 2016 2:03 PM
To: framers@lists.frameusers.com
Subject: Re: [Framers] I need a "hat" in an equation

My preference is to use TeX/LaTeX to produce a pdf of the equation. To be
honest, I never really had a lot of joy with Frame's equation editor and the
output from TeX is far superior to most other tools.

You can make your learning curve shallower by using one of the many online
LaTeX equation tools. They all do pretty much the same thing because they
all use pretty much the same binaries to do it with.

Without thorough testing, this tool seems to provide what I would be looking
for (direct input of TeX code, pdf output, some examples):
https://www.latex4technics.com

Here is where you can learn about writing the code:
https://en.wikibooks.org/wiki/LaTeX/Mathematics

Here is a link to all the symbols you might want (all 14032 of them)
http://tug.ctan.org/info/symbols/comprehensive/symbols-a4.pdf
Go to page 100 to find the hat code and other diacritics. e.g. \hat{W} vs
\mathring{W} or \bar{a}

Alan


On 21/05/16 4:05 am, Lin Sims wrote:
> One of my engineers gave me a Word document that has an equation I 
> need to reproduce in Frame. One of the letters in that equation is a 
> capital W with what Word describes as a "hat". Essentially, it look 
> like a left angle bracket rotated 90 degrees to point up that has been 
> placed over the W. It is VERY visible.
>
> I cannot figure out how to reproduce it. I've tried using the equation 
> editor's diacritic marks, but the mark is too small and too high above 
> the letter. I've tried using the W-character-with-the-circumflex, but 
> again, the mark is too small to see, and this time it's close enough 
> to the letter that it's hard to distinguish it. I thought about using 
> repositioning to move a larger angle over the letter, but I can't find 
> anything like that in the character sets (still looking).
>
> Anyone have any ideas? Getting MathML isn't an option. If worse comes 
> to worst, I'll screenshot the bloody thing, but I hate doing that sort 
> of workaround. It feels sloppy.
>

--
Dr Alan Litchfield
AlphaByte
PO Box 1941
Auckland, New Zealand 1140
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Re: [Framers] What causes documentation to fail

2016-05-20 Thread Nancy Allison
Even if SMEs cooperate and tech writers are employed to do the work,
   these things can cause failure:
   1. An inability to understand writing for an end user. I am still
   seeing writers dump every piece of technical information they receive
   into lengthy descriptions, but fail to shape it for the concerns of the
   user.
   2. Omission of background and contextual information that is critical
   to understanding the current topic. Such information may be provided by
   a link to a different topic, but it must be presented somehow.
   3. Omission of this critical information: why the reader should care.
   What is the purpose of using the feature. What problem does it solve.
   What happens if you don't use it. What happens if you don't change the
   default values.
   4. Poor choice of graphics. I've recently been seeing huge screenshots,
   with no highlights, circles, callouts, nothing, plunked into the
   beginning of a procedure, evidently as some kind of establishing shot.
   The sprawling screenshot has no real purpose, but the reader has to
   puzzle over it for a minute before concluding that it is worthless. In
   addition, I've seen UI elements cropped so tightly that there is no
   location information. What's the point of a cutout of a radio button
   and label all by themselves? Give some hint as to where to find them.
   5. Poorly written sentences and weirdly flowing paragraphs. I'm sorry
   to say, there are tech writers with decades of experience who evidently
   have been able to keep employed because they have a technical
   background and talk easily with engineers. Their actual writing is
   awful.
   Hope this isn't too negative. But, let's be honest, an incompetent tech
   writer can produce many types of failure that result in an
   all-but-useless document. I've seen it.
   Happy Friday!
   --Nancy
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Re: [Framers] What causes documentation to fail

2016-05-20 Thread john . x . posada
Thanks...though not applicable here. This is for internal documentation for
inhouse systems. No product is being sold and no involvement with marketing
or sales..

John X Posada
SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
America Holdings Inc
330 Madison Ave., NY NY

 __ 





 Phone  
  Int: 212-525-5483 Ext: 646-735-1857   
 Fax
  Conference Bridge - 877-304-0052, Code 74809254   
 Email  
  john.x.pos...@us.hsbc.com 

 __ 
 Protect our environment - please only print this if you have to!   






From:   "Owen, Clint" 
To: "Framers (E-mail)" 
Cc: "john.x.pos...@us.hsbc.com" 
Date:   05/20/2016 04:13 PM
Subject:RE: [Framers] What causes documentation to fail



1. Executives who sign contracts that provide all product support
documentation for free.
2. Other executives who don't want to pay Tech Pubs to produce
contractually required documentation because they have not put it in their
budgets.

Clint

Clint Owen | Technical Writer Specialist | Crane Aerospace & Electronics |
+1 425 743 8674 | Fax: +1 425 743 8113

-Original Message-
From: Framers [mailto:framers-bounces
+clint.owen=craneaerospace@lists.frameusers.com] On Behalf Of Lin Sims
Sent: Friday, May 20, 2016 1:05 PM
To: john.x.pos...@us.hsbc.com
Cc: pe...@knowhowpro.com; Framers (E-mail)
Subject: Re: [Framers] What causes documentation to fail

I'd say that the biggest problem is having managers and SMEs who consider
documentation to be of little or no importance compared to their "real"
work, so their responsibility to provide information or answer questions or
perform reviews is ignored or skimped on.

On Fri, May 20, 2016 at 3:35 PM,  wrote:

> I've never seen a documentation project fail because it had 10 bullets
> in it. :-)
>
> John X Posada
> SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC
> North America Holdings Inc
> 330 Madison Ave., NY NY
>
>  __
>
>
>
>
>
>  Phone
>   Int: 212-525-5483 Ext: 646-735-1857  Fax
>   Conference Bridge - 877-304-0052, Code 74809254  Email
>   john.x.pos...@us.hsbc.com
>
>  __
>  Protect our environment - please only print this if you have to!
>
>
>
>
>
>
> From:   "Fred Ridder" 
> To: John X Posada/HBUS/HSBC@HSBC02, "pe...@knowhowpro.com"
> 
> Cc: "Framers (E-mail)" 
> Date:   05/20/2016 02:31 PM
> Subject:Re: [Framers] What causes documentation to fail
>
>
>
> Aren't bullet points subject to the "universal" 7 +/-2 rule? If so, 10
> bullets would be doomed to failure. But John's original list would be
> OK at
> 8 bullets.
>
> ;^)
> -FR
>
> 
> From: Framers
> 
> on
> behalf of john.x.pos...@us.hsbc.com 
> Sent: Friday, May 20, 2016 1:13 PM
> To: pe...@knowhowpro.com
> Cc: Framers (E-mail)
> Subject: Re: [Framers] What causes documentation to fail
>
> Thanks, Peter...but between you and me, I've never experienced a
> failed documentation project because 10 bullets was used. :-).
>
> John X Posada
> SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC
> North America Holdings Inc
> 330 Madison Ave., NY NY
>
>  __
>
>
>
>
>
>  Phone
>   Int: 212-525-5483 Ext: 646-735-1857  Fax
>   Conference Bridge - 877-304-0052, Code 74809254  Email
>   john.x.pos...@us.hsbc.com
>
>  __
>  Protect our environment - please only print this if you have to!
>
>
>
>
>
>
> From:   "Peter Gold" 
> To: john.x.pos...@us.hsbc.com
> Cc: "Framers (E-mail)" 
> Date: 

[Framers] FrameMaker 2015 Publish Expert

2016-05-20 Thread Rick Quatro
Hi Framers,

I have a client developing some manuals in FrameMaker 2015. They want to use
the Publish command to output responsive HTML 5. I have played with it a bit
and it looks like it is using inline styles. It looks like there is a way to
configure it to use classes with an external style sheet, but I haven't
explored too much. I am leaning towards finding someone that has experience
configuring the output so that it is as clean as possible. If you have
experience with FrameMaker's Publish command and are interested in a
project, please let me know. Thank you very much.

Rick

Rick Quatro
Carmen Publishing Inc.
585-366-4017
r...@frameexpert.com






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Re: [Framers] What causes documentation to fail

2016-05-20 Thread Lin Sims
I'd say that the biggest problem is having managers and SMEs who consider
documentation to be of little or no importance compared to their "real"
work, so their responsibility to provide information or answer questions or
perform reviews is ignored or skimped on.

On Fri, May 20, 2016 at 3:35 PM,  wrote:

> I've never seen a documentation project fail because it had 10 bullets in
> it. :-)
>
> John X Posada
> SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
> America Holdings Inc
> 330 Madison Ave., NY NY
>
>  __
>
>
>
>
>
>  Phone
>   Int: 212-525-5483 Ext: 646-735-1857
>  Fax
>   Conference Bridge - 877-304-0052, Code 74809254
>  Email
>   john.x.pos...@us.hsbc.com
>
>  __
>  Protect our environment - please only print this if you have to!
>
>
>
>
>
>
> From:   "Fred Ridder" 
> To: John X Posada/HBUS/HSBC@HSBC02, "pe...@knowhowpro.com"
> 
> Cc: "Framers (E-mail)" 
> Date:   05/20/2016 02:31 PM
> Subject:Re: [Framers] What causes documentation to fail
>
>
>
> Aren't bullet points subject to the "universal" 7 +/-2 rule? If so, 10
> bullets would be doomed to failure. But John's original list would be OK at
> 8 bullets.
>
> ;^)
> -FR
>
> 
> From: Framers 
> on
> behalf of john.x.pos...@us.hsbc.com 
> Sent: Friday, May 20, 2016 1:13 PM
> To: pe...@knowhowpro.com
> Cc: Framers (E-mail)
> Subject: Re: [Framers] What causes documentation to fail
>
> Thanks, Peter...but between you and me, I've never experienced a failed
> documentation project because 10 bullets was used. :-).
>
> John X Posada
> SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
> America Holdings Inc
> 330 Madison Ave., NY NY
>
>  __
>
>
>
>
>
>  Phone
>   Int: 212-525-5483 Ext: 646-735-1857
>  Fax
>   Conference Bridge - 877-304-0052, Code 74809254
>  Email
>   john.x.pos...@us.hsbc.com
>
>  __
>  Protect our environment - please only print this if you have to!
>
>
>
>
>
>
> From:   "Peter Gold" 
> To: john.x.pos...@us.hsbc.com
> Cc: "Framers (E-mail)" 
> Date:   05/20/2016 01:10 PM
> Subject:Re: [Framers] What causes documentation to fail
>
>
>
> * Too many bullet points?
>
>
> * Or too few?
>
>
>
>
>
> **
> This message originated from the Internet. Its originator may or may not be
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-- 
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Re: [Framers] I need a "hat" in an equation

2016-05-20 Thread Alan Litchfield
My preference is to use TeX/LaTeX to produce a pdf of the equation. To 
be honest, I never really had a lot of joy with Frame's equation editor 
and the output from TeX is far superior to most other tools.


You can make your learning curve shallower by using one of the many 
online LaTeX equation tools. They all do pretty much the same thing 
because they all use pretty much the same binaries to do it with.


Without thorough testing, this tool seems to provide what I would be 
looking for (direct input of TeX code, pdf output, some examples):

https://www.latex4technics.com

Here is where you can learn about writing the code:
https://en.wikibooks.org/wiki/LaTeX/Mathematics

Here is a link to all the symbols you might want (all 14032 of them)
http://tug.ctan.org/info/symbols/comprehensive/symbols-a4.pdf
Go to page 100 to find the hat code and other diacritics. e.g. \hat{W}
vs \mathring{W} or \bar{a}

Alan


On 21/05/16 4:05 am, Lin Sims wrote:

One of my engineers gave me a Word document that has an equation I need to
reproduce in Frame. One of the letters in that equation is a capital W with
what Word describes as a "hat". Essentially, it look like a left angle
bracket rotated 90 degrees to point up that has been placed over the W. It
is VERY visible.

I cannot figure out how to reproduce it. I've tried using the equation
editor's diacritic marks, but the mark is too small and too high above the
letter. I've tried using the W-character-with-the-circumflex, but again,
the mark is too small to see, and this time it's close enough to the letter
that it's hard to distinguish it. I thought about using repositioning to
move a larger angle over the letter, but I can't find anything like that in
the character sets (still looking).

Anyone have any ideas? Getting MathML isn't an option. If worse comes to
worst, I'll screenshot the bloody thing, but I hate doing that sort of
workaround. It feels sloppy.



--
Dr Alan Litchfield
AlphaByte
PO Box 1941
Auckland, New Zealand 1140
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Re: [Framers] I need a "hat" in an equation

2016-05-20 Thread Lin Sims
Can't get a new tool. Can't get a new font, either. I did try the
diacritical marks on the Equation palette, that was the "too small and too
high". I also tried using FrameMaker's Character Palette; that was the "too
small, so close it got lost in the rest of the actual character."

I _believe_ the W is the standard representation of this quantity.

If the attached .png comes through, you can see what I need to create.

[image: Inline image 1]

On Fri, May 20, 2016 at 2:26 PM, Fred Ridder  wrote:

> Umm, what you say about Word's equation editor is not entirely accurate.
> Microsoft used to use a reduced version of MathType as Word's built in
> equation editor; but as of Word 2007, the default equation editor is a
> brand-new tool, developed in-house by Microsoft. The old MathType-based
> editor is supported primarily to render legacy equations.
>
> -FR
>
> 
> From: Framers 
> on behalf of Craig W. Johnson 
> Sent: Friday, May 20, 2016 1:49 PM
> To: framers@lists.frameusers.com
> Subject: Re: [Framers] I need a "hat" in an equation
>
> The unicode code for combining (i.e. zero-width) circumflex is hex 0302,
> and it should follow the character it appears above. If you don't have a
> unicode entry method handy, using Frame's replace function - "W" with
> "W\u0302" - will get you the code, BUT, you need the circumflex to be
> declared in a font that will show the code (Times New Roman or Arial both
> work). You'll still need to do some fussing with changing the spread of the
> W, and moving the mark vertically.
>
> I set a lot of books with a lot of math, and rather than mess with
> FrameMaker's editor, or continually potschke things together by hand, I
> rely on MathType, which will produce any number of outputs, including EPS
> and bitmap formats. It saves a lot of time because it's a superset of
> Word's equation editor, and usually Word equations import seamlessly (or at
> least more reliably than much else imports from Word). You can also specify
> something akin to named stylesheets for font and positioning in equations
> (so you can have, say, separate styles for text equations and table
> equations), and support for micro-positioning is good. It also has support
> for TeX, which is another option here, but setting that up and using it
> makes Frame's learning curve look like a walk in the park.
>
> Of course, using any auxiliary app will also gives you a bunch of graphics
> files to keep track of, but if your math is at all complicated it's
> probably worthwhile.
>
> MathType for Windows costs around $100 and may be downloaded as a 30-day
> unfettered demo from <
> http://www.dessci.com/en/products/mathtype/default.htm>. It's also
> available in a strong Mac version, for those (like me) who prefer running
> Frame using a VM.
>
> Hope this helps.
>
> Craig Johnson
> Remex Publishing
>
>
> ___
>
> This message is from the Framers mailing list
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> Send messages to framers@lists.frameusers.com
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-- 
Lin Sims
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Re: [Framers] What causes documentation to fail

2016-05-20 Thread john . x . posada
I've never seen a documentation project fail because it had 10 bullets in
it. :-)

John X Posada
SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
America Holdings Inc
330 Madison Ave., NY NY

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From:   "Fred Ridder" 
To: John X Posada/HBUS/HSBC@HSBC02, "pe...@knowhowpro.com"

Cc: "Framers (E-mail)" 
Date:   05/20/2016 02:31 PM
Subject:Re: [Framers] What causes documentation to fail



Aren't bullet points subject to the "universal" 7 +/-2 rule? If so, 10
bullets would be doomed to failure. But John's original list would be OK at
8 bullets.

;^)
-FR


From: Framers  on
behalf of john.x.pos...@us.hsbc.com 
Sent: Friday, May 20, 2016 1:13 PM
To: pe...@knowhowpro.com
Cc: Framers (E-mail)
Subject: Re: [Framers] What causes documentation to fail

Thanks, Peter...but between you and me, I've never experienced a failed
documentation project because 10 bullets was used. :-).

John X Posada
SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
America Holdings Inc
330 Madison Ave., NY NY

 __





 Phone
  Int: 212-525-5483 Ext: 646-735-1857
 Fax
  Conference Bridge - 877-304-0052, Code 74809254
 Email
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 Protect our environment - please only print this if you have to!






From:   "Peter Gold" 
To: john.x.pos...@us.hsbc.com
Cc: "Framers (E-mail)" 
Date:   05/20/2016 01:10 PM
Subject:Re: [Framers] What causes documentation to fail



* Too many bullet points?


* Or too few?





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Re: [Framers] What causes documentation to fail

2016-05-20 Thread john . x . posada
Internal documentation ...no competitors.

John X Posada
SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
America Holdings Inc
330 Madison Ave., NY NY

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  Int: 212-525-5483 Ext: 646-735-1857   
 Fax
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From:   "Liz Fraley" 
To: john.x.pos...@us.hsbc.com
Cc: "framers@lists.frameusers.com" 
Date:   05/20/2016 02:57 PM
Subject:Re: [Framers] What causes documentation to fail
Sent by:calto...@gmail.com



What are the risks if you have inadequate or missing documentation?
Legally. How do your docs stack up against your competitors -- that's the
first question a forensic documentation expert will ask if you end up in
court.

On Fri, May 20, 2016 at 9:48 AM,  wrote:

  Hi, guys...by end of today, I need to present to my manager a few bullet
  points for a presentation she is doing on Monday.

  The subject is: "What Causes Documentation to Fail"

  I've started with a few points:

     Not writing to a well-understood target audience
     Including too little or too much information
     Failure to bring documentation into the project early enough in the
     project
     Failure to establish a governance, review, and approval structure
     Lack of clear  roles and responsibilities
     Belief that “anyone can produce acceptable documentation”
     Lack of feedback early enough in the process to implement without
     wasting a large amount of work and/or affecting deadline
     Scope creep

  Anyone want to add more to the list?


  John X Posada
  SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
  America Holdings Inc
  330 Madison Ave., NY NY

   __





   Phone
        Int: 212-525-5483 Ext: 646-735-1857
   Fax
        Conference Bridge - 877-304-0052, Code 74809254
   Email
        john.x.pos...@us.hsbc.com

   __
   Protect our environment - please only print this if you have to!



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Re: [Framers] What causes documentation to fail

2016-05-20 Thread Robert Lauriston
Developers changing or adding features without informing the docs team.
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Re: [Framers] What causes documentation to fail

2016-05-20 Thread Liz Fraley
What are the risks if you have inadequate or missing documentation?
Legally. How do your docs stack up against your competitors -- that's the
first question a forensic documentation expert will ask if you end up in
court.

On Fri, May 20, 2016 at 9:48 AM,  wrote:

>
> Hi, guys...by end of today, I need to present to my manager a few bullet
> points for a presentation she is doing on Monday.
>
> The subject is: "What Causes Documentation to Fail"
>
> I've started with a few points:
>
>Not writing to a well-understood target audience
>Including too little or too much information
>Failure to bring documentation into the project early enough in the
>project
>Failure to establish a governance, review, and approval structure
>Lack of clear  roles and responsibilities
>Belief that “anyone can produce acceptable documentation”
>Lack of feedback early enough in the process to implement without
>wasting a large amount of work and/or affecting deadline
>Scope creep
>
> Anyone want to add more to the list?
>
>
> John X Posada
> SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
> America Holdings Inc
> 330 Madison Ave., NY NY
>
>  __
>
>
>
>
>
>  Phone
>   Int: 212-525-5483 Ext: 646-735-1857
>  Fax
>   Conference Bridge - 877-304-0052, Code 74809254
>  Email
>   john.x.pos...@us.hsbc.com
>
>  __
>  Protect our environment - please only print this if you have to!
>
>
>
> -
> **
> This E-mail is confidential. It may also be legally privileged. If
> you are not the addressee you may not copy, forward, disclose or
> use any part of it. If you have received this message in error,
> please delete it and all copies from your system and notify the
> sender immediately by return E-mail.
>
> Internet communications cannot be guaranteed to be timely, secure,
> error or virus-free. The sender does not accept liability for any
> errors or omissions.
> **
> SAVE PAPER - THINK BEFORE YOU PRINT!
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
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Re: [Framers] What causes documentation to fail

2016-05-20 Thread Fred Ridder
Aren't bullet points subject to the "universal" 7 +/-2 rule? If so, 10 bullets 
would be doomed to failure. But John's original list would be OK at 8 bullets.

;^)
-FR


From: Framers  on 
behalf of john.x.pos...@us.hsbc.com 
Sent: Friday, May 20, 2016 1:13 PM
To: pe...@knowhowpro.com
Cc: Framers (E-mail)
Subject: Re: [Framers] What causes documentation to fail

Thanks, Peter...but between you and me, I've never experienced a failed
documentation project because 10 bullets was used. :-).

John X Posada
SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
America Holdings Inc
330 Madison Ave., NY NY

 __





 Phone
  Int: 212-525-5483 Ext: 646-735-1857
 Fax
  Conference Bridge - 877-304-0052, Code 74809254
 Email
  john.x.pos...@us.hsbc.com

 __
 Protect our environment - please only print this if you have to!






From:   "Peter Gold" 
To: john.x.pos...@us.hsbc.com
Cc: "Framers (E-mail)" 
Date:   05/20/2016 01:10 PM
Subject:Re: [Framers] What causes documentation to fail



* Too many bullet points?


* Or too few?



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Re: [Framers] I need a "hat" in an equation

2016-05-20 Thread Fred Ridder
Umm, what you say about Word's equation editor is not entirely accurate. 
Microsoft used to use a reduced version of MathType as Word's built in equation 
editor; but as of Word 2007, the default equation editor is a brand-new tool, 
developed in-house by Microsoft. The old MathType-based editor is supported 
primarily to render legacy equations.

-FR


From: Framers  on 
behalf of Craig W. Johnson 
Sent: Friday, May 20, 2016 1:49 PM
To: framers@lists.frameusers.com
Subject: Re: [Framers] I need a "hat" in an equation

The unicode code for combining (i.e. zero-width) circumflex is hex 0302, and it 
should follow the character it appears above. If you don't have a unicode entry 
method handy, using Frame's replace function - "W" with "W\u0302" - will get 
you the code, BUT, you need the circumflex to be declared in a font that will 
show the code (Times New Roman or Arial both work). You'll still need to do 
some fussing with changing the spread of the W, and moving the mark vertically.

I set a lot of books with a lot of math, and rather than mess with FrameMaker's 
editor, or continually potschke things together by hand, I rely on MathType, 
which will produce any number of outputs, including EPS and bitmap formats. It 
saves a lot of time because it's a superset of Word's equation editor, and 
usually Word equations import seamlessly (or at least more reliably than much 
else imports from Word). You can also specify something akin to named 
stylesheets for font and positioning in equations (so you can have, say, 
separate styles for text equations and table equations), and support for 
micro-positioning is good. It also has support for TeX, which is another option 
here, but setting that up and using it makes Frame's learning curve look like a 
walk in the park.

Of course, using any auxiliary app will also gives you a bunch of graphics 
files to keep track of, but if your math is at all complicated it's probably 
worthwhile.

MathType for Windows costs around $100 and may be downloaded as a 30-day 
unfettered demo from . 
It's also available in a strong Mac version, for those (like me) who prefer 
running Frame using a VM.

Hope this helps.

Craig Johnson
Remex Publishing


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Re: [Framers] What causes documentation to fail

2016-05-20 Thread john . x . posada
I don't have control of the agenda.

John X Posada
SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
America Holdings Inc
330 Madison Ave., NY NY

 __ 





 Phone  
  Int: 212-525-5483 Ext: 646-735-1857   
 Fax
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 Email  
  john.x.pos...@us.hsbc.com 

 __ 
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From:   "Etzel, Gary" 
To: John X Posada/HBUS/HSBC@HSBC02, "framers@lists.frameusers.com"

Date:   05/20/2016 02:16 PM
Subject:RE: [Framers] What causes documentation to fail



I think you should pose the question as "What causes documentation to
succeed?" Present the issue in a positive light, not a negative one. For
example:

- Employing trained, dedicated technical communicators.
- Involving technical documentation from the first day of the project.
- Clearly defining roles, responsibilities, and scope.

And so on.

Gary


-Original Message-
From: Framers [mailto:framers-bounces
+gary.etzel=dnvgl@lists.frameusers.com] On Behalf Of
john.x.pos...@us.hsbc.com
Sent: Friday, May 20, 2016 12:49 PM
To: framers@lists.frameusers.com
Subject: [Framers] What causes documentation to fail


Hi, guys...by end of today, I need to present to my manager a few bullet
points for a presentation she is doing on Monday.

The subject is: "What Causes Documentation to Fail"

I've started with a few points:

   Not writing to a well-understood target audience
   Including too little or too much information
   Failure to bring documentation into the project early enough in the
   project
   Failure to establish a governance, review, and approval structure
   Lack of clear  roles and responsibilities
   Belief that “anyone can produce acceptable documentation”
   Lack of feedback early enough in the process to implement without
   wasting a large amount of work and/or affecting deadline
   Scope creep

Anyone want to add more to the list?


John X Posada
SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
America Holdings Inc
330 Madison Ave., NY NY

 __





 Phone
  Int: 212-525-5483 Ext: 646-735-1857
 Fax
  Conference Bridge - 877-304-0052, Code 74809254
 Email
  john.x.pos...@us.hsbc.com

 __
 Protect our environment - please only print this if you have to!



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**
This E-mail is confidential. It may also be legally privileged. If you are
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Internet communications cannot be guaranteed to be timely, secure, error or
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Re: [Framers] What causes documentation to fail

2016-05-20 Thread Etzel, Gary
I think you should pose the question as "What causes documentation to succeed?" 
Present the issue in a positive light, not a negative one. For example:

- Employing trained, dedicated technical communicators.
- Involving technical documentation from the first day of the project.
- Clearly defining roles, responsibilities, and scope.

And so on.

Gary


-Original Message-
From: Framers 
[mailto:framers-bounces+gary.etzel=dnvgl@lists.frameusers.com] On Behalf Of 
john.x.pos...@us.hsbc.com
Sent: Friday, May 20, 2016 12:49 PM
To: framers@lists.frameusers.com
Subject: [Framers] What causes documentation to fail


Hi, guys...by end of today, I need to present to my manager a few bullet points 
for a presentation she is doing on Monday.

The subject is: "What Causes Documentation to Fail"

I've started with a few points:

   Not writing to a well-understood target audience
   Including too little or too much information
   Failure to bring documentation into the project early enough in the
   project
   Failure to establish a governance, review, and approval structure
   Lack of clear  roles and responsibilities
   Belief that “anyone can produce acceptable documentation”
   Lack of feedback early enough in the process to implement without
   wasting a large amount of work and/or affecting deadline
   Scope creep

Anyone want to add more to the list?


John X Posada
SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North 
America Holdings Inc
330 Madison Ave., NY NY

 __





 Phone
  Int: 212-525-5483 Ext: 646-735-1857
 Fax
  Conference Bridge - 877-304-0052, Code 74809254
 Email
  john.x.pos...@us.hsbc.com

 __
 Protect our environment - please only print this if you have to!



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have received this message in error, please delete it and all copies from your 
system and notify the sender immediately by return E-mail.

Internet communications cannot be guaranteed to be timely, secure, error or 
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Re: [Framers] I need a "hat" in an equation

2016-05-20 Thread Craig W. Johnson
The unicode code for combining (i.e. zero-width) circumflex is hex 0302, and it 
should follow the character it appears above. If you don't have a unicode entry 
method handy, using Frame's replace function - "W" with "W\u0302" - will get 
you the code, BUT, you need the circumflex to be declared in a font that will 
show the code (Times New Roman or Arial both work). You'll still need to do 
some fussing with changing the spread of the W, and moving the mark vertically.

I set a lot of books with a lot of math, and rather than mess with FrameMaker's 
editor, or continually potschke things together by hand, I rely on MathType, 
which will produce any number of outputs, including EPS and bitmap formats. It 
saves a lot of time because it's a superset of Word's equation editor, and 
usually Word equations import seamlessly (or at least more reliably than much 
else imports from Word). You can also specify something akin to named 
stylesheets for font and positioning in equations (so you can have, say, 
separate styles for text equations and table equations), and support for 
micro-positioning is good. It also has support for TeX, which is another option 
here, but setting that up and using it makes Frame's learning curve look like a 
walk in the park.

Of course, using any auxiliary app will also gives you a bunch of graphics 
files to keep track of, but if your math is at all complicated it's probably 
worthwhile.

MathType for Windows costs around $100 and may be downloaded as a 30-day 
unfettered demo from . 
It's also available in a strong Mac version, for those (like me) who prefer 
running Frame using a VM.

Hope this helps.

Craig Johnson
Remex Publishing

- Original Message -
From: "Lin Sims" 
To: "Frame Users" 
Sent: Friday, May 20, 2016 9:05:32 AM
Subject: [Framers] I need a "hat" in an equation

One of my engineers gave me a Word document that has an equation I need to
reproduce in Frame. One of the letters in that equation is a capital W with
what Word describes as a "hat". Essentially, it look like a left angle
bracket rotated 90 degrees to point up that has been placed over the W. It
is VERY visible.

I cannot figure out how to reproduce it. I've tried using the equation
editor's diacritic marks, but the mark is too small and too high above the
letter. I've tried using the W-character-with-the-circumflex, but again,
the mark is too small to see, and this time it's close enough to the letter
that it's hard to distinguish it. I thought about using repositioning to
move a larger angle over the letter, but I can't find anything like that in
the character sets (still looking).

Anyone have any ideas? Getting MathML isn't an option. If worse comes to
worst, I'll screenshot the bloody thing, but I hate doing that sort of
workaround. It feels sloppy.

-- 
Lin Sims
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Re: [Framers] What causes documentation to fail

2016-05-20 Thread John Sgammato
And there's the Miracle of Compound Interest - every time you add a new
title, you then have to maintain it from version to version, so the
workload grows even if the department doesn't.

On Fri, May 20, 2016 at 1:27 PM, Catherine Woods 
wrote:

> Documentation creep - like every 4 months project management "thinks" up
> another document (or decides that original docs should be split into x) and
> expects the one assigned writer to pick it up
> Buy-in from project management on the documentation to be written that
> "don't change over time"
> Mysterious end-customer requirements - an end-customer that can dictate the
> documentation
>
> I speak from experience on documentation failure.
> Catherine
>
> On Fri, May 20, 2016 at 9:48 AM,  wrote:
>
> >
> > Hi, guys...by end of today, I need to present to my manager a few bullet
> > points for a presentation she is doing on Monday.
> >
> > The subject is: "What Causes Documentation to Fail"
> >
> > I've started with a few points:
> >
> >Not writing to a well-understood target audience
> >Including too little or too much information
> >Failure to bring documentation into the project early enough in the
> >project
> >Failure to establish a governance, review, and approval structure
> >Lack of clear  roles and responsibilities
> >Belief that “anyone can produce acceptable documentation”
> >Lack of feedback early enough in the process to implement without
> >wasting a large amount of work and/or affecting deadline
> >Scope creep
> >
> > Anyone want to add more to the list?
> >
> >
> > John X Posada
> > SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
> > America Holdings Inc
> > 330 Madison Ave., NY NY
> >
> >  __
> >
> >
> >
> >
> >
> >  Phone
> >   Int: 212-525-5483 Ext: 646-735-1857
> >  Fax
> >   Conference Bridge - 877-304-0052, Code 74809254
> >  Email
> >   john.x.pos...@us.hsbc.com
> >
> >  __
> >  Protect our environment - please only print this if you have to!
> >
> >
> >
> > -
> > **
> > This E-mail is confidential. It may also be legally privileged. If
> > you are not the addressee you may not copy, forward, disclose or
> > use any part of it. If you have received this message in error,
> > please delete it and all copies from your system and notify the
> > sender immediately by return E-mail.
> >
> > Internet communications cannot be guaranteed to be timely, secure,
> > error or virus-free. The sender does not accept liability for any
> > errors or omissions.
> > **
> > SAVE PAPER - THINK BEFORE YOU PRINT!
> > ___
> >
> > This message is from the Framers mailing list
> >
> > Send messages to framers@lists.frameusers.com
> > Visit the list's homepage at  http://www.frameusers.com
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*John Sgammato, Documentation Architect*
*e* john.sgamm...@actifio.com  *c* 508.927.2083
*t* @actifiodocs 

333 Wyman Street, Waltham, MA 02451




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[Framers] Odd conditional text behaviour with two monitors

2016-05-20 Thread Keith Soltys
I’m using FrameMaker 10 on a 64-bit Windows 7 PC with two identical 23” 
monitors. My primary monitor is on the right.

Generally I keep most of my tabs and pods on the main monitor, but on the 
current document it seemed easier to move some of them to the secondary 
monitory. I just spent 10 minutes trying to figure out why my conditional text 
pod wasn’t responding (I could select a conditional but the selection buttons 
and icon buttons didn’t work). It finally occurred to me that usually I kept 
this pod at the bottom of my main monitor. As soon as I moved it back it worked 
again.

I haven’t noticed this with any other pods or dialogs.

Obviously this will never get fixed and I don’t have a more recent version of 
Frame to test to see if it affects later versions. I point it out just in case 
it might save someone else a bit of time.

Regards
Keith

--
Keith Soltys
Senior Technical Writer
Architecture
TMX Group
(416) 947-4397
http://www.tmx.com/


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Re: [Framers] What causes documentation to fail

2016-05-20 Thread Catherine Woods
Documentation creep - like every 4 months project management "thinks" up
another document (or decides that original docs should be split into x) and
expects the one assigned writer to pick it up
Buy-in from project management on the documentation to be written that
"don't change over time"
Mysterious end-customer requirements - an end-customer that can dictate the
documentation

I speak from experience on documentation failure.
Catherine

On Fri, May 20, 2016 at 9:48 AM,  wrote:

>
> Hi, guys...by end of today, I need to present to my manager a few bullet
> points for a presentation she is doing on Monday.
>
> The subject is: "What Causes Documentation to Fail"
>
> I've started with a few points:
>
>Not writing to a well-understood target audience
>Including too little or too much information
>Failure to bring documentation into the project early enough in the
>project
>Failure to establish a governance, review, and approval structure
>Lack of clear  roles and responsibilities
>Belief that “anyone can produce acceptable documentation”
>Lack of feedback early enough in the process to implement without
>wasting a large amount of work and/or affecting deadline
>Scope creep
>
> Anyone want to add more to the list?
>
>
> John X Posada
> SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
> America Holdings Inc
> 330 Madison Ave., NY NY
>
>  __
>
>
>
>
>
>  Phone
>   Int: 212-525-5483 Ext: 646-735-1857
>  Fax
>   Conference Bridge - 877-304-0052, Code 74809254
>  Email
>   john.x.pos...@us.hsbc.com
>
>  __
>  Protect our environment - please only print this if you have to!
>
>
>
> -
> **
> This E-mail is confidential. It may also be legally privileged. If
> you are not the addressee you may not copy, forward, disclose or
> use any part of it. If you have received this message in error,
> please delete it and all copies from your system and notify the
> sender immediately by return E-mail.
>
> Internet communications cannot be guaranteed to be timely, secure,
> error or virus-free. The sender does not accept liability for any
> errors or omissions.
> **
> SAVE PAPER - THINK BEFORE YOU PRINT!
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
> Visit the list's homepage at  http://www.frameusers.com
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Re: [Framers] What causes documentation to fail

2016-05-20 Thread john . x . posada
Thanks, Peter...but between you and me, I've never experienced a failed
documentation project because 10 bullets was used. :-).

John X Posada
SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
America Holdings Inc
330 Madison Ave., NY NY

 __ 





 Phone  
  Int: 212-525-5483 Ext: 646-735-1857   
 Fax
  Conference Bridge - 877-304-0052, Code 74809254   
 Email  
  john.x.pos...@us.hsbc.com 

 __ 
 Protect our environment - please only print this if you have to!   






From:   "Peter Gold" 
To: john.x.pos...@us.hsbc.com
Cc: "Framers (E-mail)" 
Date:   05/20/2016 01:10 PM
Subject:Re: [Framers] What causes documentation to fail



* Too many bullet points?


* Or too few?


On May 20, 2016 11:48 AM,  wrote:

  Hi, guys...by end of today, I need to present to my manager a few bullet
  points for a presentation she is doing on Monday.

  The subject is: "What Causes Documentation to Fail"

  I've started with a few points:

     Not writing to a well-understood target audience
     Including too little or too much information
     Failure to bring documentation into the project early enough in the
     project
     Failure to establish a governance, review, and approval structure
     Lack of clear  roles and responsibilities
     Belief that “anyone can produce acceptable documentation”
     Lack of feedback early enough in the process to implement without
     wasting a large amount of work and/or affecting deadline
     Scope creep

  Anyone want to add more to the list?


  John X Posada
  SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
  America Holdings Inc
  330 Madison Ave., NY NY

   __





   Phone
        Int: 212-525-5483 Ext: 646-735-1857
   Fax
        Conference Bridge - 877-304-0052, Code 74809254
   Email
        john.x.pos...@us.hsbc.com

   __
   Protect our environment - please only print this if you have to!



  -
  **
  This E-mail is confidential. It may also be legally privileged. If
  you are not the addressee you may not copy, forward, disclose or
  use any part of it. If you have received this message in error,
  please delete it and all copies from your system and notify the
  sender immediately by return E-mail.

  Internet communications cannot be guaranteed to be timely, secure,
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  errors or omissions.
  **
  SAVE PAPER - THINK BEFORE YOU PRINT!
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you are not the addressee you may not copy, forward, disclose or
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Internet communications cannot be guaranteed to be 

Re: [Framers] What causes documentation to fail

2016-05-20 Thread john . x . posada
These are the bullets that will be discussed later.

John X Posada
SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
America Holdings Inc
330 Madison Ave., NY NY

 __





 Phone
  Int: 212-525-5483 Ext: 646-735-1857
 Fax
  Conference Bridge - 877-304-0052, Code 74809254
 Email
  john.x.pos...@us.hsbc.com

 __
 Protect our environment - please only print this if you have to!






From:   com/er va ».?
To: john.x.pos...@us.hsbc.com
Cc: "framers@lists.frameusers.com" 
Date:   05/20/2016 01:00 PM
Subject:Re: [Framers] What causes documentation to fail



Starting with your first bullet, I'd ask what is she supposed to
accomplish? Is this defending your job? The department? Looking for ways to
improve? Maybe it's a rhetorical question and her audience already knows
what they want to hear.
Also, IMO bullet points invite argument. It's better to control that
somewhat by posing some common cases of "doc failure" and showing what went
wrong.
For example:
Symptoms and Causes of Doc Failure
Technical audience does not use doc, thinks it's too "marketing-ish" - Not
writing to a well-understood target audience
Operator audience does not use doc, too much "theory" - Not writing to a
well-understood target audience, Including too much information
Admin audience does not use doc, too "push-button" - Not writing to a
well-understood target audience, Including too little background
information
Doc production cycle is always in crisis mode - Failure to bring
documentation into the project early enough in the project

On Fri, May 20, 2016 at 12:48 PM,  wrote:

  Hi, guys...by end of today, I need to present to my manager a few bullet
  points for a presentation she is doing on Monday.

  The subject is: "What Causes Documentation to Fail"

  I've started with a few points:

     Not writing to a well-understood target audience
     Including too little or too much information
     Failure to bring documentation into the project early enough in the
     project
     Failure to establish a governance, review, and approval structure
     Lack of clear  roles and responsibilities
     Belief that ?anyone can produce acceptable documentation?
     Lack of feedback early enough in the process to implement without
     wasting a large amount of work and/or affecting deadline
     Scope creep

  Anyone want to add more to the list?


  John X Posada
  SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
  America Holdings Inc
  330 Madison Ave., NY NY

   __





   Phone
        Int: 212-525-5483 Ext: 646-735-1857
   Fax
        Conference Bridge - 877-304-0052, Code 74809254
   Email
        john.x.pos...@us.hsbc.com

   __
   Protect our environment - please only print this if you have to!



  -
  **
  This E-mail is confidential. It may also be legally privileged. If
  you are not the addressee you may not copy, forward, disclose or
  use any part of it. If you have received this message in error,
  please delete it and all copies from your system and notify the
  sender immediately by return E-mail.

  Internet communications cannot be guaranteed to be timely, secure,
  error or virus-free. The sender does not accept liability for any
  errors or omissions.
  **
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--

John Sgammato, Documentation
Architect
e john.sgamm...@actifio.com  c
508.927.2083
t @actifiodocs




 333 Wyman Street, Waltham,
 MA 02451





Manage, access, and protect your data with a single platform that saves you
time, money, and complexity.


** This
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Re: [Framers] What causes documentation to fail

2016-05-20 Thread John Sgammato
Starting with your first bullet, I'd ask what is she supposed to
accomplish? Is this defending your job? The department? Looking for ways to
improve? Maybe it's a rhetorical question and her audience already knows
what they want to hear.
Also, IMO bullet points invite argument. It's better to control that
somewhat by posing some common cases of "doc failure" and showing what went
wrong.
For example:
*Symptoms and Causes of Doc Failure*
Technical audience does not use doc, thinks it's too "marketing-ish" - Not
writing to a well-understood target audience
Operator audience does not use doc, too much "theory" - Not writing to a
well-understood target audience, Including too much information
Admin audience does not use doc, too "push-button" - Not writing to a
well-understood target audience, Including too little background information
Doc production cycle is always in crisis mode - Failure to bring
documentation into the project early enough in the project

On Fri, May 20, 2016 at 12:48 PM,  wrote:

>
> Hi, guys...by end of today, I need to present to my manager a few bullet
> points for a presentation she is doing on Monday.
>
> The subject is: "What Causes Documentation to Fail"
>
> I've started with a few points:
>
>Not writing to a well-understood target audience
>Including too little or too much information
>Failure to bring documentation into the project early enough in the
>project
>Failure to establish a governance, review, and approval structure
>Lack of clear  roles and responsibilities
>Belief that “anyone can produce acceptable documentation”
>Lack of feedback early enough in the process to implement without
>wasting a large amount of work and/or affecting deadline
>Scope creep
>
> Anyone want to add more to the list?
>
>
> John X Posada
> SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
> America Holdings Inc
> 330 Madison Ave., NY NY
>
>  __
>
>
>
>
>
>  Phone
>   Int: 212-525-5483 Ext: 646-735-1857
>  Fax
>   Conference Bridge - 877-304-0052, Code 74809254
>  Email
>   john.x.pos...@us.hsbc.com
>
>  __
>  Protect our environment - please only print this if you have to!
>
>
>
> -
> **
> This E-mail is confidential. It may also be legally privileged. If
> you are not the addressee you may not copy, forward, disclose or
> use any part of it. If you have received this message in error,
> please delete it and all copies from your system and notify the
> sender immediately by return E-mail.
>
> Internet communications cannot be guaranteed to be timely, secure,
> error or virus-free. The sender does not accept liability for any
> errors or omissions.
> **
> SAVE PAPER - THINK BEFORE YOU PRINT!
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
> Visit the list's homepage at  http://www.frameusers.com
> Archives located at
> http://www.mail-archive.com/framers%40lists.frameusers.com/
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> Send administrative questions to listad...@frameusers.com




-- 

*John Sgammato, Documentation Architect*
*e* john.sgamm...@actifio.com  *c* 508.927.2083
*t* @actifiodocs 

333 Wyman Street, Waltham, MA 02451




*Manage, access, and protect your data with a single platform that saves
you time, money, and complexity.*
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[Framers] What causes documentation to fail

2016-05-20 Thread john . x . posada

Hi, guys...by end of today, I need to present to my manager a few bullet
points for a presentation she is doing on Monday.

The subject is: "What Causes Documentation to Fail"

I've started with a few points:

   Not writing to a well-understood target audience
   Including too little or too much information
   Failure to bring documentation into the project early enough in the
   project
   Failure to establish a governance, review, and approval structure
   Lack of clear  roles and responsibilities
   Belief that “anyone can produce acceptable documentation”
   Lack of feedback early enough in the process to implement without
   wasting a large amount of work and/or affecting deadline
   Scope creep

Anyone want to add more to the list?


John X Posada
SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
America Holdings Inc
330 Madison Ave., NY NY

 __ 





 Phone  
  Int: 212-525-5483 Ext: 646-735-1857   
 Fax
  Conference Bridge - 877-304-0052, Code 74809254   
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Re: [Framers] I need a "hat" in an equation

2016-05-20 Thread Patrick Edwards

I'm an idiot who didn't read for comprehension, you said you already tried 
that, apologies. 

Patrick 


>>> "Patrick Edwards"  5/20/2016 11:20 AM >>>

That sounds like "latin capital letter w with circumflex":

Unicode Character 'LATIN CAPITAL LETTER W WITH CIRCUMFLEX' (U+0174)
http://www.fileformat.info/info/unicode/char/0174/index.htm

Just use the character palette to insert this character using a typeface 
containing this glyph, such as Times New Roman or Arial Unicode MS.


Patrick H. Edwards
Production Editor and Web Administrator
International Ocean Discovery Program
JOIDES Resolution Science Operator
Texas A University
1000 Discovery Drive
College Station TX  77845-9547
979 845 1199
edwa...@iodp.tamu.edu


>>> "Monique Semp"  5/20/2016 11:13 AM >>>
> One of my engineers gave me a Word document that has an equation I need to
reproduce in Frame. One of the letters in that equation is a capital W with
what Word describes as a "hat". Essentially, it look like a left angle
bracket rotated 90 degrees to point up that has been placed over the W. It
is VERY visible.

Do you mean a "W" with a caret? If the equation would still be valid (that
is, "W" is arbitrary, not denoting a specific entity that's normally denoted
by "W"), FrameMaker has symbols for all the vowels-with-carets:
http://help.adobe.com/en_US/FrameMaker/10.0/Using/WSd817046a44e105e21e63e3d11ab7f7862b-7ff0.html.

I haven't yet found how to add the caret to non-vowels...

-Monique


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Re: [Framers] I need a "hat" in an equation

2016-05-20 Thread Patrick Edwards

That sounds like "latin capital letter w with circumflex": 

Unicode Character 'LATIN CAPITAL LETTER W WITH CIRCUMFLEX' (U+0174) 
http://www.fileformat.info/info/unicode/char/0174/index.htm 

Just use the character palette to insert this character using a typeface 
containing this glyph, such as Times New Roman or Arial Unicode MS. 


Patrick H. Edwards
Production Editor and Web Administrator
International Ocean Discovery Program
JOIDES Resolution Science Operator 
Texas A University
1000 Discovery Drive
College Station TX  77845-9547
979 845 1199
edwa...@iodp.tamu.edu


>>> "Monique Semp"  5/20/2016 11:13 AM >>>
> One of my engineers gave me a Word document that has an equation I need to
reproduce in Frame. One of the letters in that equation is a capital W with
what Word describes as a "hat". Essentially, it look like a left angle
bracket rotated 90 degrees to point up that has been placed over the W. It
is VERY visible.

Do you mean a "W" with a caret? If the equation would still be valid (that
is, "W" is arbitrary, not denoting a specific entity that's normally denoted
by "W"), FrameMaker has symbols for all the vowels-with-carets:
http://help.adobe.com/en_US/FrameMaker/10.0/Using/WSd817046a44e105e21e63e3d11ab7f7862b-7ff0.html.

I haven't yet found how to add the caret to non-vowels...

-Monique


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Re: [Framers] I need a "hat" in an equation

2016-05-20 Thread M Lee
Hi Lin Monique,

If you are creating an equation using the Equations Editor, you can add the
"hat" as a diacritical mark to an equation entity.

Hope this helps.

Martha

On Fri, May 20, 2016 at 12:13 PM, Monique Semp 
wrote:

> One of my engineers gave me a Word document that has an equation I need to
>>
> reproduce in Frame. One of the letters in that equation is a capital W with
> what Word describes as a "hat". Essentially, it look like a left angle
> bracket rotated 90 degrees to point up that has been placed over the W. It
> is VERY visible.
>
> Do you mean a "W" with a caret? If the equation would still be valid (that
> is, "W" is arbitrary, not denoting a specific entity that's normally
> denoted by "W"), FrameMaker has symbols for all the vowels-with-carets:
> http://help.adobe.com/en_US/FrameMaker/10.0/Using/WSd817046a44e105e21e63e3d11ab7f7862b-7ff0.html
> .
>
> I haven't yet found how to add the caret to non-vowels...
>
> -Monique
>
>
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> This message is from the Framers mailing list
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Re: [Framers] I need a "hat" in an equation

2016-05-20 Thread Monique Semp

One of my engineers gave me a Word document that has an equation I need to

reproduce in Frame. One of the letters in that equation is a capital W with
what Word describes as a "hat". Essentially, it look like a left angle
bracket rotated 90 degrees to point up that has been placed over the W. It
is VERY visible.

Do you mean a "W" with a caret? If the equation would still be valid (that 
is, "W" is arbitrary, not denoting a specific entity that's normally denoted 
by "W"), FrameMaker has symbols for all the vowels-with-carets: 
http://help.adobe.com/en_US/FrameMaker/10.0/Using/WSd817046a44e105e21e63e3d11ab7f7862b-7ff0.html.


I haven't yet found how to add the caret to non-vowels...

-Monique


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[Framers] I need a "hat" in an equation

2016-05-20 Thread Lin Sims
One of my engineers gave me a Word document that has an equation I need to
reproduce in Frame. One of the letters in that equation is a capital W with
what Word describes as a "hat". Essentially, it look like a left angle
bracket rotated 90 degrees to point up that has been placed over the W. It
is VERY visible.

I cannot figure out how to reproduce it. I've tried using the equation
editor's diacritic marks, but the mark is too small and too high above the
letter. I've tried using the W-character-with-the-circumflex, but again,
the mark is too small to see, and this time it's close enough to the letter
that it's hard to distinguish it. I thought about using repositioning to
move a larger angle over the letter, but I can't find anything like that in
the character sets (still looking).

Anyone have any ideas? Getting MathML isn't an option. If worse comes to
worst, I'll screenshot the bloody thing, but I hate doing that sort of
workaround. It feels sloppy.

-- 
Lin Sims
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