Re: [Framers] FrameMaker keyboard shortcuts just stop

[Robert Lauriston]

They never issued updates for releases for which support has expired.
The question is whether they're continuing to issue updates for FM
2015 now that FM 2017 is out.

On Wed, May 3, 2017 at 3:34 PM, Craig Ede  wrote:
> This page gives some information about when the last updates for various 
> versions of FrameMaker were released:
>
>
> http://supportdownloads.adobe.com/product.jsp?product=22=Windows
>
>
> Look like FM8 was last updated 7/15/2009 and that it was an update to fix a 
> problem caused by Win XP SP3. But that's the place to watch if you're hoping 
> for bug fixes for older versions.
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Re: [Framers] FrameMaker keyboard shortcuts just stop

[Craig Ede]

This page gives some information about when the last updates for various 
versions of FrameMaker were released:


http://supportdownloads.adobe.com/product.jsp?product=22=Windows


Look like FM8 was last updated 7/15/2009 and that it was an update to fix a 
problem caused by Win XP SP3. But that's the place to watch if you're hoping 
for bug fixes for older versions.


Craig


From: Framers  on 
behalf of Robert Lauriston 
Sent: Wednesday, May 3, 2017 3:25 PM
To: An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] FrameMaker keyboard shortcuts just stop

Any company that wants to sell installed software to large
organizations can't limit support (which includes major bug fixes and
security updates) to the current release.

Adobe used to do that for FrameMaker.

On Wed, May 3, 2017 at 1:08 PM, Craig Ede  wrote:
> And what if the bug fix to an earlier version introduced a new bug? As I said 
> a couple of messages ago, I highly doubt that any fix would be applied to 
> earlier versions of FrameMaker. I'm not sure that any company does that.
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Messages by Thread Re: [Framers] Suddenly not working FM functionality? - also, 
a shout-out to Tech Support for being so responsive Tammy Van Boening


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Re: [Framers] FrameMaker keyboard shortcuts just stop

[Robert Lauriston]

Any company that wants to sell installed software to large
organizations can't limit support (which includes major bug fixes and
security updates) to the current release.

Adobe used to do that for FrameMaker.

On Wed, May 3, 2017 at 1:08 PM, Craig Ede  wrote:
> And what if the bug fix to an earlier version introduced a new bug? As I said 
> a couple of messages ago, I highly doubt that any fix would be applied to 
> earlier versions of FrameMaker. I'm not sure that any company does that.
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Re: [Framers] FrameMaker keyboard shortcuts just stop

[Craig Ede]

And what if the bug fix to an earlier version introduced a new bug? As I said a 
couple of messages ago, I highly doubt that any fix would be applied to earlier 
versions of FrameMaker. I'm not sure that any company does that.


Craig


From: Framers  on 
behalf of Fred Ridder 
Sent: Wednesday, May 3, 2017 12:24 PM
To: An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] FrameMaker keyboard shortcuts just stop

I would be very surprised to see any bug fixes for older versions of 
FrameMaker. What would be the business case for Adobe expending resources that 
produce absolutely no revenue? If the bug related to a security issue or file 
corruption that caused users t lose work, that would be one thing. But a 
long-standing bug that only annoys users who are trying to use deprecated or 
undocumented features? I'd say that's pretty unlikely to ever have resources 
allocated to it.

-FR


From: Framers  on 
behalf of Craig Ede 
Sent: Wednesday, May 3, 2017 1:12 PM
To: An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] FrameMaker keyboard shortcuts just stop

Let's see what happens with bug-fixes to the older versions.


Craig


From: Framers  on 
behalf of Ken Poshedly 
Sent: Wednesday, May 3, 2017 8:46 AM
To: fr...@daube.ch; An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] FrameMaker keyboard shortcuts just stop

Many, many thanks Rick!
If an update or bug-fix is released, it will hopefully apply downward to at 
least FM10 (which I run at home) and FM11 (which I run at my office) because I 
know for sure that my company will NEVER update to a newer version because it 
costs money. (Plus, I myself prefer to have all my stuff -- program and data 
files -- right on my own hard drive.)
-- Ken in Atlanta


On Wednesday, May 3, 2017 4:20 AM, Klaus Daube  wrote:


 On 2 May 2017 at 14:36, Ken Poshedly wrote:

> Folks,
> At least every other day, and for no reason obvious to me, all keyboard 
> shortcuts in FrameMaker will stop working after awhile and all tasks must be 
> done via menus-and-mouse. For me, this such a PITA. And it happened again 
> this morning. This has been going on forever. (Well, you know what I mean.)
>
> The only fix I know of is to close everything, exit FM, re-open FM and so 
> forth.

Ken, I have filed a bug FRMAKER-2325 stating that frequently all CTRL+xx 
shortcuts do
not work any more. On my system (W7 XP1, x64) this 'feature' exists since about
FM-11. I hoped it would go away with a fresh Windows installation on a new 
laptop -
but it did not. So it definetely must be something with FrameMaker.

I have even discovered that the following actions can trigger the fault:
- switch to another application (e.g. text editor) and back to FM
- switch to Pincackle Studio (a video editor) and back reproduceably creates the
fault.

I have just added to that bug report:
«It seems that not only CTRL-xxx shortcuts are affected, but all Windows 
specific
short cuts (not the ESC sequences). See the lengthy lamento on
http://www.mail-archive.com/framers@lists.frameusers.com/msg66590.html and 
following
posts.»

Klaus
~~
Klaus DaubePhone:  +41-44-381 37 77
Schäracher 11  Mail:  kl...@daube.ch
CH-8053 Zürich  Web:www.daube.ch
Docu + Design Daube
www.daube.ch
Technical documentation is the business of Docu + Design Daube. We deal with 
all aspects of technical documentation: structure, language, efficient 
communication of ...


Docu + Design Daube
www.daube.ch
Docu + Design Daube
www.daube.ch
Technical documentation is the business of Docu + Design Daube. We deal with 
all aspects of technical documentation: structure, language, efficient 
communication of ...


Technical documentation is the business of Docu + Design Daube. We deal with 
all aspects of technical documentation: structure, language, efficient 
communication of ...


Docu + Design Daube
Docu + Design Daube
www.daube.ch
Technical documentation is the business of Docu + Design Daube. We deal with 
all aspects of technical documentation: structure, language, efficient 
communication of ...


www.daube.ch
Docu + Design Daube
www.daube.ch
Technical documentation is the business of Docu + Design Daube. We deal with 
all aspects of technical documentation: structure, language, 

Re: [Framers] FrameMaker keyboard shortcuts just stop

[Peter Gold]

You're welcome, Pat. I got a big laugh from it the first time I saw it back
in the '90s. IIRC, Janice Gelb originally posted it. As I think more on it,
I'm pretty sure that she claimed to have translated it. Whatever, she
deserves the credit!


On Wed, May 3, 2017 at 9:46 AM, Pat Christenson <
pat.christen...@morningstar.com> wrote:

> Peter, thanks for making me laugh. I'd never heard about the lorem ipsum
> translation.
>
> Pat
>
> So, the ancient recollection of something eating keystrokes was
> generically on the right troubleshooting path. Hooray!
>
> As to other old memories:
>
> FullWrite Professional (a promising feature-filled Mac word processor) had
> the fantastic ability to randomly animate bullet points, so, there was no
> reason to get bored while staring at pages of pithy tech content on screen.
> You could just watch and wait for one or more of them to hop around.
>
> Then, there was the post claiming that "lorem ipsum" placeholder text
> wasn't randomly-generated, but was arguably written by indentured scribes,
> forerunners of technical writers, because the translation was something
> like "we love to write and beat ourselves with sticks."
>
> Cheers!
>
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Re: [Framers] FrameMaker keyboard shortcuts just stop

[Lin Sims]

If you're talking about the Esc shortcuts, I hadn't heard that they'd been
deprecated. They're certainly still documented in the Keyboard Shortcuts
appendix (up through FrameMaker 2015).

I don't know if I'd expect Adobe to fix earlier versions, but it would be
nice if it could be fixed for at least the current version.

Also, having standard Windows shortcuts like Ctrl+C, Ctrl+V, or Ctrl+P fail
is an issue (this has happened to me intermittently), and I would certainly
expect a fix for that.

NB: The Esc shortcuts I've had issues with had to do with movement in
tables (move to cell above or below), and they have not worked since
Frame8. On the other hand, somewhere around FM12 (10?) we got the ability
to use cursor keys to navigate between rows, and I haven't tried to use
those except to see if they worked. I've also had issues with copying table
widths, but that one is intermittent. Mostly it works, sometimes it doesn't.

I haven't tried to test any of the shortcuts, I just noticed the ones that
didn't work when I tried to use them.

On Wed, May 3, 2017 at 1:24 PM, Fred Ridder  wrote:

> I would be very surprised to see any bug fixes for older versions of
> FrameMaker. What would be the business case for Adobe expending resources
> that produce absolutely no revenue? If the bug related to a security issue
> or file corruption that caused users t lose work, that would be one thing.
> But a long-standing bug that only annoys users who are trying to use
> deprecated or undocumented features? I'd say that's pretty unlikely to ever
> have resources allocated to it.
>
> -FR
>
> 
> From: Framers 
> on behalf of Craig Ede 
> Sent: Wednesday, May 3, 2017 1:12 PM
> To: An email list for people using Adobe FrameMaker software.
> Subject: Re: [Framers] FrameMaker keyboard shortcuts just stop
>
> Let's see what happens with bug-fixes to the older versions.
>
>
> Craig
>
> 
> From: Framers 
> on behalf of Ken Poshedly 
> Sent: Wednesday, May 3, 2017 8:46 AM
> To: fr...@daube.ch; An email list for people using Adobe FrameMaker
> software.
> Subject: Re: [Framers] FrameMaker keyboard shortcuts just stop
>
> Many, many thanks Rick!
> If an update or bug-fix is released, it will hopefully apply downward to
> at least FM10 (which I run at home) and FM11 (which I run at my office)
> because I know for sure that my company will NEVER update to a newer
> version because it costs money. (Plus, I myself prefer to have all my stuff
> -- program and data files -- right on my own hard drive.)
> -- Ken in Atlanta
>
>
> On Wednesday, May 3, 2017 4:20 AM, Klaus Daube  wrote:
>
>
>  On 2 May 2017 at 14:36, Ken Poshedly wrote:
>
> > Folks,
> > At least every other day, and for no reason obvious to me, all keyboard
> shortcuts in FrameMaker will stop working after awhile and all tasks must
> be done via menus-and-mouse. For me, this such a PITA. And it happened
> again this morning. This has been going on forever. (Well, you know what I
> mean.)
> >
> > The only fix I know of is to close everything, exit FM, re-open FM and
> so forth.
>
> Ken, I have filed a bug FRMAKER-2325 stating that frequently all CTRL+xx
> shortcuts do
> not work any more. On my system (W7 XP1, x64) this 'feature' exists since
> about
> FM-11. I hoped it would go away with a fresh Windows installation on a new
> laptop -
> but it did not. So it definetely must be something with FrameMaker.
>
> I have even discovered that the following actions can trigger the fault:
> - switch to another application (e.g. text editor) and back to FM
> - switch to Pincackle Studio (a video editor) and back reproduceably
> creates the
> fault.
>
> I have just added to that bug report:
> «It seems that not only CTRL-xxx shortcuts are affected, but all Windows
> specific
> short cuts (not the ESC sequences). See the lengthy lamento on
> http://www.mail-archive.com/framers@lists.frameusers.com/msg66590.html
> and following
> posts.»
>
> Klaus
> ~~
> Klaus DaubePhone:  +41-44-381 37 77
> Schäracher 11  Mail:  kl...@daube.ch
> CH-8053 Zürich  Web:www.daube.ch
> Docu + Design Daube
> www.daube.ch
> Technical documentation is the business of Docu + Design Daube. We deal
> with all aspects of technical documentation: structure, language, efficient
> communication of ...
>
>
> Docu + Design Daube
> Docu + Design Daube
> www.daube.ch
> Technical documentation is the business of Docu + Design Daube. We deal
> with all aspects of technical documentation: structure, language, efficient
> communication of ...
>
>
> www.daube.ch
> 

Re: [Framers] FrameMaker keyboard shortcuts just stop

[Fred Ridder]

I would be very surprised to see any bug fixes for older versions of 
FrameMaker. What would be the business case for Adobe expending resources that 
produce absolutely no revenue? If the bug related to a security issue or file 
corruption that caused users t lose work, that would be one thing. But a 
long-standing bug that only annoys users who are trying to use deprecated or 
undocumented features? I'd say that's pretty unlikely to ever have resources 
allocated to it.

-FR


From: Framers  on 
behalf of Craig Ede 
Sent: Wednesday, May 3, 2017 1:12 PM
To: An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] FrameMaker keyboard shortcuts just stop

Let's see what happens with bug-fixes to the older versions.


Craig


From: Framers  on 
behalf of Ken Poshedly 
Sent: Wednesday, May 3, 2017 8:46 AM
To: fr...@daube.ch; An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] FrameMaker keyboard shortcuts just stop

Many, many thanks Rick!
If an update or bug-fix is released, it will hopefully apply downward to at 
least FM10 (which I run at home) and FM11 (which I run at my office) because I 
know for sure that my company will NEVER update to a newer version because it 
costs money. (Plus, I myself prefer to have all my stuff -- program and data 
files -- right on my own hard drive.)
-- Ken in Atlanta


On Wednesday, May 3, 2017 4:20 AM, Klaus Daube  wrote:


 On 2 May 2017 at 14:36, Ken Poshedly wrote:

> Folks,
> At least every other day, and for no reason obvious to me, all keyboard 
> shortcuts in FrameMaker will stop working after awhile and all tasks must be 
> done via menus-and-mouse. For me, this such a PITA. And it happened again 
> this morning. This has been going on forever. (Well, you know what I mean.)
>
> The only fix I know of is to close everything, exit FM, re-open FM and so 
> forth.

Ken, I have filed a bug FRMAKER-2325 stating that frequently all CTRL+xx 
shortcuts do
not work any more. On my system (W7 XP1, x64) this 'feature' exists since about
FM-11. I hoped it would go away with a fresh Windows installation on a new 
laptop -
but it did not. So it definetely must be something with FrameMaker.

I have even discovered that the following actions can trigger the fault:
- switch to another application (e.g. text editor) and back to FM
- switch to Pincackle Studio (a video editor) and back reproduceably creates the
fault.

I have just added to that bug report:
«It seems that not only CTRL-xxx shortcuts are affected, but all Windows 
specific
short cuts (not the ESC sequences). See the lengthy lamento on
http://www.mail-archive.com/framers@lists.frameusers.com/msg66590.html and 
following
posts.»

Klaus
~~
Klaus DaubePhone:  +41-44-381 37 77
Schäracher 11  Mail:  kl...@daube.ch
CH-8053 Zürich  Web:www.daube.ch
Docu + Design Daube
www.daube.ch
Technical documentation is the business of Docu + Design Daube. We deal with 
all aspects of technical documentation: structure, language, efficient 
communication of ...


Docu + Design Daube
Docu + Design Daube
www.daube.ch
Technical documentation is the business of Docu + Design Daube. We deal with 
all aspects of technical documentation: structure, language, efficient 
communication of ...


www.daube.ch
Docu + Design Daube
www.daube.ch
Technical documentation is the business of Docu + Design Daube. We deal with 
all aspects of technical documentation: structure, language, efficient 
communication of ...


Technical documentation is the business of Docu + Design Daube. We deal with 
all aspects of technical documentation: structure, language, efficient 
communication of ...







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a shout-out to Tech Support for being so responsive Tammy Van Boening


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Re: [Framers] FrameMaker keyboard shortcuts just stop

[Craig Ede]

Let's see what happens with bug-fixes to the older versions.


Craig


From: Framers  on 
behalf of Ken Poshedly 
Sent: Wednesday, May 3, 2017 8:46 AM
To: fr...@daube.ch; An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] FrameMaker keyboard shortcuts just stop

Many, many thanks Rick!
If an update or bug-fix is released, it will hopefully apply downward to at 
least FM10 (which I run at home) and FM11 (which I run at my office) because I 
know for sure that my company will NEVER update to a newer version because it 
costs money. (Plus, I myself prefer to have all my stuff -- program and data 
files -- right on my own hard drive.)
-- Ken in Atlanta


On Wednesday, May 3, 2017 4:20 AM, Klaus Daube  wrote:


 On 2 May 2017 at 14:36, Ken Poshedly wrote:

> Folks,
> At least every other day, and for no reason obvious to me, all keyboard 
> shortcuts in FrameMaker will stop working after awhile and all tasks must be 
> done via menus-and-mouse. For me, this such a PITA. And it happened again 
> this morning. This has been going on forever. (Well, you know what I mean.)
>
> The only fix I know of is to close everything, exit FM, re-open FM and so 
> forth.

Ken, I have filed a bug FRMAKER-2325 stating that frequently all CTRL+xx 
shortcuts do
not work any more. On my system (W7 XP1, x64) this 'feature' exists since about
FM-11. I hoped it would go away with a fresh Windows installation on a new 
laptop -
but it did not. So it definetely must be something with FrameMaker.

I have even discovered that the following actions can trigger the fault:
- switch to another application (e.g. text editor) and back to FM
- switch to Pincackle Studio (a video editor) and back reproduceably creates the
fault.

I have just added to that bug report:
«It seems that not only CTRL-xxx shortcuts are affected, but all Windows 
specific
short cuts (not the ESC sequences). See the lengthy lamento on
http://www.mail-archive.com/framers@lists.frameusers.com/msg66590.html and 
following
posts.»

Klaus
~~
Klaus DaubePhone:  +41-44-381 37 77
Schäracher 11  Mail:  kl...@daube.ch
CH-8053 Zürich  Web:www.daube.ch
Docu + Design Daube
www.daube.ch
Technical documentation is the business of Docu + Design Daube. We deal with 
all aspects of technical documentation: structure, language, efficient 
communication of ...







___

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Re: [Framers] FrameMaker keyboard shortcuts just stop

[Pat Christenson]

Peter, thanks for making me laugh. I'd never heard about the lorem ipsum 
translation.

Pat

-Original Message-
From: Framers 
[mailto:framers-bounces+pat.christenson=morningstar@lists.frameusers.com] 
On Behalf Of Peter Gold
Sent: Tuesday, May 02, 2017 5:18 PM
To: An email list for people using Adobe FrameMaker software. 

Subject: Re: [Framers] FrameMaker keyboard shortcuts just stop

So, the ancient recollection of something eating keystrokes was generically on 
the right troubleshooting path. Hooray!

As to other old memories:

FullWrite Professional (a promising feature-filled Mac word processor) had the 
fantastic ability to randomly animate bullet points, so, there was no reason to 
get bored while staring at pages of pithy tech content on screen.
You could just watch and wait for one or more of them to hop around.

Then, there was the post claiming that "lorem ipsum" placeholder text wasn't 
randomly-generated, but was arguably written by indentured scribes, forerunners 
of technical writers, because the translation was something like "we love to 
write and beat ourselves with sticks."

Cheers!

On Tue, May 2, 2017 at 4:08 PM, Ken Poshedly  wrote:

> So all-in-all, it's just Adobe emulating Microsoft.
> (What does he mean by that?) Back in 2006 while I was contracting for 
> an engineering firm and ordered to use only Word "so the engineers 
> could correct my work." (Ptooey!) I remember an incident where I used 
> Word's paragraph tag-method to tag bulleted text.
> I was on page 125 or so, tagged something bullet and voila!, every 
> bullet in the book disappeared, yet all "bulleted text" was still tagged that 
> way.
> I tried everything I knew to fix things but to no avail.
> But, ah, thank heavens for Ctrl-Z. Everything returned, except for the 
> last bullet that I worked on. I don't remember how I "fixed" things 
> that day, but I did post a message on the tech-wrl e-mail list, asking 
> how could Microsoft let this happen.
> The reply / replies were basically, "Because Microsoft CAN (let this
> happen) because it doesn't matter to them since we're just peons."
>
>
> On Tuesday, May 2, 2017 4:21 PM, Robert Lauriston < 
> rob...@lauriston.com> wrote:
>
>
>  It's an artifact of the nonstandard, buggy UI Adobe layered on top of 
> the legacy FrameMaker code in FM9. The API or whatever that transmits 
> the keystrokes from the new layer to the legacy code occasionally 
> stops working.
>
> I've never seen similar behavior in any other application on the 
> half-dozen systems where I've run FM9 or later. I never used anything 
> but a generic keyboard with the default driver.
>
> On Tue, May 2, 2017 at 12:50 PM, Peter Gold 
> 
> wrote:
> > Just a couple of wild thoughts pulled from long-ago experiences:
> >
> > It sounds as if the normal flow of keystrokes is being affected somehow.
> >
> > In the hardware domain, is it possible that there are keyboard 
> > driver issues - updates needed, multiple conflicting keyboards or 
> > other input devices, multiple display screens and associated 
> > drivers? Less exotic, is it possible that the usual physical 
> > keyboard itself has intermittent keys or connections? If it's 
> > wireless, does connecting it with a cable fix the issue? Charging or 
> > replacing its battery? Does the problem persist when substituting a 
> > different keyboard?
> >
> > In the software domain, are there utilities running in background, 
> > like font managers, display customizers, or screen-capture demons?
> >
> > System domain: Does varying the settings for keyboard repeat speed 
> > and other adjustments affect the problem? What about
> trackpad/touchpad/graphics
> > tablet sensitivity settings?
> ___
>
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Re: [Framers] FrameMaker keyboard shortcuts just stop

[Lin Sims]

Do you want information for the Esc+ shortcuts, also? That's a more
frequent problem.

On Wed, May 3, 2017 at 5:25 AM, Stefan Gentz  wrote:

> Hi Klaus,
>
> thanks for filing in this as a bug.
>
> @all: Could you please put in your System Configuration (exact Windows
> version / 32/64 bit) and other software (name, version) that you are using
> that forces this behavior to occur in the bug report, that Klaus has
> created:
> https://tracker.adobe.com/#/view/FRMAKER-2325
>
> Thanks! This will help us to investigate this further.
>
> Regards,
> Stefan Gentz
> Adobe Worldwide TechComm Evangelist
>
>
>
> -Original Message-
> From: Framers [mailto:framers-bounces+gentz=adobe@lists.frameusers.com]
> On Behalf Of Klaus Daube
> Sent: Wednesday, May 3, 2017 10:21
> To: Ken Poshedly ; An email list for people using
> Adobe FrameMaker software. 
> Subject: Re: [Framers] FrameMaker keyboard shortcuts just stop
>
> On 2 May 2017 at 14:36, Ken Poshedly wrote:
>
> > Folks,
> > At least every other day, and for no reason obvious to me, all
> > keyboard shortcuts in FrameMaker will stop working after awhile and
> > all tasks must be done via menus-and-mouse. For me, this such a PITA.
> > And it happened again this morning. This has been going on forever.
> > (Well, you know what I mean.)
> >
> > The only fix I know of is to close everything, exit FM, re-open FM and
> so forth.
>
> Ken, I have filed a bug FRMAKER-2325 stating that frequently all CTRL+xx
> shortcuts do not work any more. On my system (W7 XP1, x64) this 'feature'
> exists since about FM-11. I hoped it would go away with a fresh Windows
> installation on a new laptop - but it did not. So it definetely must be
> something with FrameMaker.
>
> I have even discovered that the following actions can trigger the fault:
> - switch to another application (e.g. text editor) and back to FM
> - switch to Pincackle Studio (a video editor) and back reproduceably
> creates the fault.
>
> I have just added to that bug report:
> «It seems that not only CTRL-xxx shortcuts are affected, but all Windows
> specific short cuts (not the ESC sequences). See the lengthy lamento on
> https://na01.safelinks.protection.outlook.com/?url=
> http%3A%2F%2Fwww.mail-archive.com%2Fframers%40lists.
> frameusers.com%2Fmsg66590.html=02%7C01%7C%
> 7C2cb85bf49ceb4a93990b08d491fd4e95%7Cfa7b1b5a7b34438794aed2c178de
> cee1%7C0%7C0%7C636293964506987225=b1Y9QEF9eHc8wf5NGC3zhEK%
> 2FZvteUVaxEJHjB1hRJZM%3D=0 and following posts.»
>
> Klaus
> ~~
> Klaus Daube Phone:  +41-44-381 37 77
> Schäracher 11   Mail:   kl...@daube.ch
> CH-8053 Zürich  Web:https://na01.safelinks.
> protection.outlook.com/?url=www.daube.ch=02%7C01%7C%
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> 4trQgtAOkO86E%3D=0
>
>
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-- 
Lin Sims
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Re: [Framers] FrameMaker keyboard shortcuts just stop

[Ken Poshedly]

Many, many thanks Rick!
If an update or bug-fix is released, it will hopefully apply downward to at 
least FM10 (which I run at home) and FM11 (which I run at my office) because I 
know for sure that my company will NEVER update to a newer version because it 
costs money. (Plus, I myself prefer to have all my stuff -- program and data 
files -- right on my own hard drive.)
-- Ken in Atlanta
 

On Wednesday, May 3, 2017 4:20 AM, Klaus Daube  wrote:
 

 On 2 May 2017 at 14:36, Ken Poshedly wrote:

> Folks,
> At least every other day, and for no reason obvious to me, all keyboard 
> shortcuts in FrameMaker will stop working after awhile and all tasks must be 
> done via menus-and-mouse. For me, this such a PITA. And it happened again 
> this morning. This has been going on forever. (Well, you know what I mean.)
> 
> The only fix I know of is to close everything, exit FM, re-open FM and so 
> forth.

Ken, I have filed a bug FRMAKER-2325 stating that frequently all CTRL+xx 
shortcuts do 
not work any more. On my system (W7 XP1, x64) this 'feature' exists since about 
FM-11. I hoped it would go away with a fresh Windows installation on a new 
laptop - 
but it did not. So it definetely must be something with FrameMaker.

I have even discovered that the following actions can trigger the fault:
- switch to another application (e.g. text editor) and back to FM
- switch to Pincackle Studio (a video editor) and back reproduceably creates 
the 
fault.

I have just added to that bug report:
«It seems that not only CTRL-xxx shortcuts are affected, but all Windows 
specific 
short cuts (not the ESC sequences). See the lengthy lamento on 
http://www.mail-archive.com/framers@lists.frameusers.com/msg66590.html and 
following 
posts.»

Klaus
~~
Klaus Daube            Phone:  +41-44-381 37 77
Schäracher 11          Mail:  kl...@daube.ch
CH-8053 Zürich          Web:    www.daube.ch




   
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Re: [Framers] FrameMaker keyboard shortcuts just stop

[Stefan Gentz]

Hi Klaus,

thanks for filing in this as a bug.

@all: Could you please put in your System Configuration (exact Windows version 
/ 32/64 bit) and other software (name, version) that you are using that forces 
this behavior to occur in the bug report, that Klaus has created:
https://tracker.adobe.com/#/view/FRMAKER-2325

Thanks! This will help us to investigate this further.

Regards,
Stefan Gentz
Adobe Worldwide TechComm Evangelist
  
 

-Original Message-
From: Framers [mailto:framers-bounces+gentz=adobe@lists.frameusers.com] On 
Behalf Of Klaus Daube
Sent: Wednesday, May 3, 2017 10:21
To: Ken Poshedly ; An email list for people using Adobe 
FrameMaker software. 
Subject: Re: [Framers] FrameMaker keyboard shortcuts just stop

On 2 May 2017 at 14:36, Ken Poshedly wrote:

> Folks,
> At least every other day, and for no reason obvious to me, all 
> keyboard shortcuts in FrameMaker will stop working after awhile and 
> all tasks must be done via menus-and-mouse. For me, this such a PITA. 
> And it happened again this morning. This has been going on forever. 
> (Well, you know what I mean.)
> 
> The only fix I know of is to close everything, exit FM, re-open FM and so 
> forth.

Ken, I have filed a bug FRMAKER-2325 stating that frequently all CTRL+xx 
shortcuts do not work any more. On my system (W7 XP1, x64) this 'feature' 
exists since about FM-11. I hoped it would go away with a fresh Windows 
installation on a new laptop - but it did not. So it definetely must be 
something with FrameMaker.

I have even discovered that the following actions can trigger the fault:
- switch to another application (e.g. text editor) and back to FM
- switch to Pincackle Studio (a video editor) and back reproduceably creates 
the fault.

I have just added to that bug report:
«It seems that not only CTRL-xxx shortcuts are affected, but all Windows 
specific short cuts (not the ESC sequences). See the lengthy lamento on
https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Fframers%40lists.frameusers.com%2Fmsg66590.html=02%7C01%7C%7C2cb85bf49ceb4a93990b08d491fd4e95%7Cfa7b1b5a7b34438794aed2c178decee1%7C0%7C0%7C636293964506987225=b1Y9QEF9eHc8wf5NGC3zhEK%2FZvteUVaxEJHjB1hRJZM%3D=0
 and following posts.»

Klaus
~~
Klaus Daube Phone:  +41-44-381 37 77
Schäracher 11   Mail:   kl...@daube.ch
CH-8053 Zürich  Web:
https://na01.safelinks.protection.outlook.com/?url=www.daube.ch=02%7C01%7C%7C2cb85bf49ceb4a93990b08d491fd4e95%7Cfa7b1b5a7b34438794aed2c178decee1%7C0%7C0%7C636293964506987225=C3p0Vy6nJvZYYjZur0nfOoekHnGwsw4trQgtAOkO86E%3D=0


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Re: [Framers] FrameMaker keyboard shortcuts just stop

[Steve Rickaby]

This is going OT but it's interesting to see how much deep and embedded 
bitterness bullets and numbering in Word have engendered.

FWIW, when I faced this issue in anger many, many years ago I hired an MVP I 
knew to sort it all out. She assured me that Word's underlying numbering 
'engine' was ok, but the issue lay in its interface with the dialog that allows 
you to 'customize' bullets and numbering: beyond that, There Be Dragons.

Her solution was to talk to the numbering engine in VB. It all just worked. I 
forget the details.

-- 
Steve [Trim e-mails: use less disk, use less power, use less planet]
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Re: [Framers] FrameMaker keyboard shortcuts just stop

[Klaus Daube]

On 2 May 2017 at 14:36, Ken Poshedly wrote:

> Folks,
> At least every other day, and for no reason obvious to me, all keyboard 
> shortcuts in FrameMaker will stop working after awhile and all tasks must be 
> done via menus-and-mouse. For me, this such a PITA. And it happened again 
> this morning. This has been going on forever. (Well, you know what I mean.)
> 
> The only fix I know of is to close everything, exit FM, re-open FM and so 
> forth.

Ken, I have filed a bug FRMAKER-2325 stating that frequently all CTRL+xx 
shortcuts do 
not work any more. On my system (W7 XP1, x64) this 'feature' exists since about 
FM-11. I hoped it would go away with a fresh Windows installation on a new 
laptop - 
but it did not. So it definetely must be something with FrameMaker.

I have even discovered that the following actions can trigger the fault:
- switch to another application (e.g. text editor) and back to FM
- switch to Pincackle Studio (a video editor) and back reproduceably creates 
the 
fault.

I have just added to that bug report:
«It seems that not only CTRL-xxx shortcuts are affected, but all Windows 
specific 
short cuts (not the ESC sequences). See the lengthy lamento on 
http://www.mail-archive.com/framers@lists.frameusers.com/msg66590.html and 
following 
posts.»

Klaus
~~
Klaus Daube Phone:  +41-44-381 37 77
Schäracher 11   Mail:   kl...@daube.ch
CH-8053 Zürich  Web:www.daube.ch


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