[Framers] FrameMaker project (science journal follow-up)

2019-06-05 Thread Ken Poshedly
To all who have contacted me off-list,

I'm glad to say that I'm currently in touch with one of the list-members about 
taking on the science journal project, but I will be back here if things change.

It is good to know that there are so many of you out there willing to help out.

Thanks to all,

-- Ken in Atlanta
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[Framers] Help Wanted -- FrameMaker Project

2019-06-02 Thread Ken Poshedly
To all,

After 18 years of serving as editor and publisher of a quarterly astronomy 
journal as a hobby ("pro bono"), I've decided to pass it on to others within 
the parent organization to produce. The organization consists of just under 400 
professional and serious other astronomers worldwide who are involved with 
Earth-based solar system observations. Astronomy has been my biggest outside 
interest since I was a youngster in the early 1960s. But now I wish to enjoy 
the hobby more by getting out with my own scopes and other paraphernalia to 
enjoy the night skies with others. Plus, I'm pushing age 70 in a few months.

In my position, I received and proofread the science papers after they were 
already peer-reviewed for correctness by subject matter experts, then used 
FrameMaker to perform the usual electronic layout and produce the journal 
itself as two different pdf files (one for placement on the organization's ftp 
site for downloading by the membership and another -- much larger -- pdf file 
for transmittal to an outside firm that prints and distributes the hard copy 
version).

While I have secured another member of the organization to serve as editor, 
there is no one within the organization to do the production (that is, 
FrameMaker) side of things. Thus, I'm asking here if any of you would consider 
this position. 

First, knowledge about astronomy is NOT required. Second, we are prepared to 
pay a reasonable fee.

As stated above, the journal is released quarterly, with the first issue under 
the new personnel not due until December of this year.

Please contact me directly off-list so as not to clutter up things here. I will 
be glad to go into whatever excruciating detail interested persons want at that 
time and will be glad to direct them to the online location where the entire 
library of these journals can be found for their reference.
In case my email address doesn't show up correctly in the header of this email, 
I'm at poshe...@bellsouth.net

-- Ken in Atlanta





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Re: [Framers] Final note about Adobe Licensing

2018-06-26 Thread Ken Poshedly
Hey Pete,
I can only wish that my company was open-minded enough to allow us to upgrade 
what we have and even use different tools if so required.
Great explanation from you.
-- Ken in Atlanta

  From: Peter Gold 
 To: Ken Poshedly ; An email list for people using 
Adobe FrameMaker software.  
 Sent: Tuesday, June 26, 2018 12:34 PM
 Subject: Re: [Framers] Final note about Adobe Licensing
   
Hi, Ken:
Thanks for the brief trip through memory lane.
As to InDesign as a replacement for FrameMaker for technical publications, IMO 
one major obstacle to this is that designers, who are its target audience, are 
predominantly not technical-content authors. The FrameMaker community of users 
over the years are mostly technical writers who create original content; they 
also apply these skills to shape the content originated by subject-matter 
experts across the spectrum of technical and scientific professions, and 
submitted to them, into usable technical information. In other words, they're 
language experts, teachers, trainers, instructors, testers, information 
organizers, fact-checkers, editors and clarifiers, of information, and also 
technical-document publishers. FM has been the right tool to enable individuals 
to do both of these complex sets of tasks simultaneously.
It's not that InDesign isn't a good replacement. Since version CS 4, its book 
and related text-control tools compared well to FM's. But, it's just as 
difficult to get InDesign users to learn, create, and consistently use 
paragraph and character text styles (AKA FM "formats",) as it has been 
historically with Word, WordPerfect, FM, and others. In fact, InDesign has 
named styles for tables, objects, frames (containers), variables, page layouts, 
and so on.
But the foundational difference in the user base is that FrameMaker users have 
been primarily content developers and InDesign users have been primarily 
content presenters. Different skill sets, different intents. The foundational 
difference in the use of the tools, I believe, is that FrameMaker document sets 
are often created with the expectation that there will be future revisions, 
which informs their design, structure, methods, and organization. InDesign 
document sets are more often seen as one-time productions. So, there's a 
cultural difference about ongoing maintenance and revision, more due to the 
mindsets of the users, than to requirements of the tools. It is possible to 
progress from FrameMaker to InDesign as a corporate technical-documentation 
publishing system, but it shouldn't become mandatory because FrameMaker was 
intentionally killed off.
Progress is always slow and fast, depending on the pain and cost associated 
with it. Years ago, in the InDesign community users complained that their print 
provider demanded they submit material in specific non-InDesign formats, such 
as a certain level of PostScript, QuarkXpress, PDF or NOT PDF, etc. "It's too 
expensive to update our time-honored workflows and equipment. List members 
said, "Tell your providers that there are other providers who welcome your 
preferred output and they are hungry for business." One year, my wife and I 
each received our laminated and perforated new annual wallet health-plan ID 
cards on letter-size pages. The lamination covered the full page - card and 
huge blank area - front and back. I suggested to the membership director that I 
received other cards whose laminations only covered the card area, not the full 
page, and, with rising health-care costs, asking the vendor to change could 
save more than a few bucks. "They say their equipment can't do that." "Say 
other vendors would love your business." The next renewals came laminated only 
over the card areas. He said they saved bunches of money. Of course, my rates 
stayed the same.
As has been noted more than a few times, even the cost of simply upgrading FM 
to the next release isn't trivial. Changing from one major tool to another, 
converting legacy content, retraining, etc., are beyond trivial. Staying with a 
proven workflow has lots of value. Nothing wrong with this model…EXCEPT WHEN 
THE VENDOR INVALIDATES PREVIOUSLY PURCHASED LICENSES! That's bad faith on a 
corporate level. Unacceptable.
My 2 cents.


On Tue, Jun 26, 2018 at 7:36 AM, Ken Poshedly  wrote:

I may be a little off-topic, but here goes anyway . . . I've been using 
FrameMaker since 1998 when my company got version 5.5.6 and, as the saying 
goes, "I never looked back". We had been using WordPerfect for Windows (version 
7?) and I personally found it "clunky" to work with, especially in doing 
two-column layouts (text on left with one-column graphics on the right; yes, it 
can be done, but it was never as easy as with FM). While the rest of the tech 
pubs world is now up to FM2017, my current employer won't upgrade past FM 11.0 
(due to the "I-know-it-all" attitude of the guy who makes decisio

Re: [Framers] Final note about Adobe Licensing

2018-06-26 Thread Ken Poshedly
I may be a little off-topic, but here goes anyway . . . I've been using 
FrameMaker since 1998 when my company got version 5.5.6 and, as the saying 
goes, "I never looked back". We had been using WordPerfect for Windows (version 
7?) and I personally found it "clunky" to work with, especially in doing 
two-column layouts (text on left with one-column graphics on the right; yes, it 
can be done, but it was never as easy as with FM). While the rest of the tech 
pubs world is now up to FM2017, my current employer won't upgrade past FM 11.0 
(due to the "I-know-it-all" attitude of the guy who makes decisions about my 
group; another story for another day). 

Anyway . . . I recall in the early 2000's the fairly numerous posts that Adobe 
(which had purchased Frame Technology Corp.), was not really interested in 
upgrading it, but had gotten what it wanted (money from new sales and a huge 
fan-base) and was really trying to slowly let it "die on the vine" because 
Adobe really wanted to sell that fan-base on Adobe's own homegrown product, 
InDesign. There was always a periodic hue-and-cry about this and Adobe did wind 
up issuing updates over the years (although many still say the last good, solid 
version was FM 7.0). Adobe did actually drop the Macintoch version of FM.
Some folks compare Adobe tech support with "customer service" by Comcast (the 
cable TV company). Solely based in India and sort of nonexistant and 
super-deficient even if/when can get someone on the phone line.

So, nothing is forever and Adobe will someday probably deep-six FM for no good 
reason (just like NBC just cancelled the great TV show "Timeless", resulting in 
a HUGE online backlash about that. Lower-than-desired ratings don't seem to 
matter for other shows that still remain, however.).

I'm old enough to remember when competitors compared their "word processing 
software" to WordStar by MicroPro. I loved that program and all its keyboard 
shortcuts (oh, wait a minute, that's all we had because mouse-pointers hadn't 
yet made the scene). Though it has a rockier history than FM, it is still used, 
but just barely. There's a great write-up about it on Wikipedia. (The FM 
Wikipedia write-up is not nearly as extensive.) And let's not forget the late, 
great Ventura Publisher which was distributed by Xerox but is owned by Corel 
since 1993 and is a mere shadow of its once glorious self before the Corel 
purchase.

I wonder how Corel supports Corel Ventura (still available but supposedly last 
updated in 2002).



  From: "Harding, Dan" 
 To: An email list for people using Adobe FrameMaker software. 
 
 Sent: Tuesday, June 26, 2018 7:20 AM
 Subject: Re: [Framers] Final note about Adobe Licensing
   
Program software, yes. Customer support and licensing, no.

At times it feels like FrameMaker is "abandonware", at least with respect to 
the attitudes coming from within Adobe... a begrudged necessary evil that no 
one there really wants the hassles of dealing with, hoping that it will just 
die and go away.

-Dan

-Original Message-
From: Framers  On 
Behalf Of Shmuel Wolfson
Sent: Tuesday, June 26, 2018 3:55 AM
To: Peter Gold ; Framers - frameusers.com 

Subject: Re: [Framers] Final note about Adobe Licensing

Why does everyone feel that Adobe is abandoning FrameMaker? In the latest 
version they redid the menus and added a shortcut to finding menu items. They 
also claim to have fixed some long-standing bugs.

My only gripe is the high price for upgrades. But they do seem to be working on 
the program.

--
Shmuel Wolfson
Technical Writer
058-763-7133


On 26-Jun-18 3:25 AM, Peter Gold wrote:
> These recent threads about licensing and related Adobe corporate-level 
> failings, and the associated sense of abandonment that's been voiced 
> by long-long-long-time FrameMaker users who represent a community of 
> talented technical authors and publishers prompt me to think "Is there 
> any next step that Adobe might take?" Well, if anyone at Adobe with 
> any power to communicate with the higher Adobe Powers That Be reads 
> this list (or if any members have contacts with folks who have the 
> ability to communicate with those APTBs,) how about floating the idea 
> that if Adobe's no longer interested in supporting FM and its 
> community of users, perhaps it's time to think about finding a company 
> that would like to buy it. FM might be only a mere fragment of a niche 
> in Adobe's spectrum of products and services and income streams, but 
> to a smaller enterprise, it could be a substantial business.
>
> Just another wild idea. Anyone out there? Bueller?
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[Framers] booklet remplate question

2018-06-14 Thread Ken Poshedly
I know this is pretty straightforward and can be done in Word, but I'd rather 
do it in Frame.
So are there any templates out there for high school reunion booklets?
-- Ken in Atlanta
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Re: [Framers] Update on printing issue with Windows 10 1803 Build

2018-06-14 Thread Ken Poshedly
Gang,
I suspect that the latest Windows 10 updates were installed on my system once 
more because while I _did_ get a prompt to restart on Tuesday and then directed 
it to "wait" (or whatever the screen choice was), I didn't get that prompt last 
night after getting home to work on some projects.
The first thing I did was open a Frame doc and print one page from my Samsung 
C1810 color laser jet and it DID work. I also was able to successfully print to 
the "Adobe printer" to create a postscript file and then a pdf file.
So for the time being, things are ok.
I was thinking of enrolling in the Windows10 beta program, but I don't know if 
I'm really qualified (for instance, I'm not a programmer and don't know what 
else might be required). Any insights from those of you who already are in that 
program?
-- Ken in Atlanta

  From: "tom.beiswen...@emhartglass.com" 
 To: An email list for people using Adobe FrameMaker software. 
 
 Sent: Thursday, June 14, 2018 7:48 AM
 Subject: Re: [Framers] Update on printing issue with Windows 10 1803 Build
   
I read through the notes, but I don't recognize anything in it that 
specifically addresses the FM issue. Are they saying that they think that 
they have this issue resolved?



Tom Beiswenger
Project Manager, Manager IB Technical Documentation

Emhart Glass Inc. 
74 Kahler Road North ? Horseheads NY 14845 ? USA
Telephone 1 607 735 2551 ? Mobile +1 607 769 4779
Fax +1 607 735 2601
tom.beiswen...@emhartglass.com
www.bucheremhartglass.com
www.bucherindustries.com
Privacy Policy: www.bucheremhartglass.com/privacy



From:  Stefan Gentz 
To:    "framers@lists.frameusers.com" 
Date:  06/14/2018 03:27 AM
Subject:        [Framers] Update on printing issue with Windows 10 1803 
Build
Sent by:        "Framers" 




Hi All

Just to update you on Windows 10 (1803 build) issue which impacted File -> 
Print and File -> Save as PDF options with FrameMaker (Versions 12, 2015, 
and 2017).

We have been working closely with the Microsoft team on this issue, and 
recently an insider Windows 10 build was released:
https://urldefense.proofpoint.com/v2/url?u=https-3A__blogs.windows.com_windowsexperience_2018_06_06_announcing-2Dwindows-2D10-2Dinsider-2Dpreview-2Dbuild-2D17686_=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=EzsTqFcqMMeruyw65WC106Ka_VJ-jsuk87F39NQ3FN0=hy4Cqk3eifkw2fWpZmhxwZTb8IEzlnbIYsb264peE4k=


We have started testing out the issue that was reported on this insider 
build and the initial testing indicates that this issue has been resolved. 
We are still in the process of further verification and confirming that 
the issue has been resolved back to Microsoft team.

For those of you who have access to Windows 10 Insider preview builds (or 
would like to get enrolled in the beta program for Windows) , please visit 
https://urldefense.proofpoint.com/v2/url?u=https-3A__insider.windows.com_en-2Dus_=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=EzsTqFcqMMeruyw65WC106Ka_VJ-jsuk87F39NQ3FN0=bfyRGemGm6k8e2xJQx3RaMFtTX2tf-9hWeSy4EAuKkA=
 
and try the new preview build. Once installed, if you check you Windows 
version it should show screenshot as below ("Version 1803 (OS Build 
17686.10003"):

[cid:image001.png@01D403C1.E480E150]



Regards,
Stefan Gentz
Adobe Worldwide TechComm Evangelist
[Adobe]<
https://urldefense.proofpoint.com/v2/url?u=http-3A__www.adobe.com_=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=EzsTqFcqMMeruyw65WC106Ka_VJ-jsuk87F39NQ3FN0=24or6D8GP1mBwML7TtHbL7Qrc2mkI96R3hwK0mPIst0=
>  [Adobe TCS Icon] <
https://urldefense.proofpoint.com/v2/url?u=http-3A__www.adobe.com_products_technicalcommunicationsuite.html=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=EzsTqFcqMMeruyw65WC106Ka_VJ-jsuk87F39NQ3FN0=2N56pESSq3g4YjrvH0BunyQNhPAxcielEY3x90uPvs4=
>  [Adobe FrameMaker Icon] <
https://urldefense.proofpoint.com/v2/url?u=http-3A__www.adobe.com_products_framemaker.html=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=EzsTqFcqMMeruyw65WC106Ka_VJ-jsuk87F39NQ3FN0=H5HmDLYfkO5ZI8cqQ7yrwqI_v3BXgvkNJbeAE1lqvGs=
>  [Adobe RoboHelp Icon] <
https://urldefense.proofpoint.com/v2/url?u=http-3A__www.adobe.com_products_robohelp.html=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=EzsTqFcqMMeruyw65WC106Ka_VJ-jsuk87F39NQ3FN0=HBn4IuNSJ6QdzjHD7fORxrBrLUwiQfySOJdzrxe_SHU=
>  [Adobe Captivate Icon] <
https://urldefense.proofpoint.com/v2/url?u=http-3A__www.adobe.com_products_captivate.html=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=EzsTqFcqMMeruyw65WC106Ka_VJ-jsuk87F39NQ3FN0=tbpAUmrxBM7CEbPZnMl8HmkpCvhB4dVjuCbfwV_s4w8=
>  [Adobe Acrobat Icon] <

Re: [Framers] Windows 10 updates disables FM printing

2018-05-29 Thread Ken Poshedly
Art,
Thanks for the comment. Like I said, Windows 7 was nice and stable, but 
Microsoft being what it is, yes, they can sabotage anything they want 
(including abandon it) and not answer to anybody because they "own" it, whether 
it's Windows 7 or 10. I recall glitches in a manual I was working on for a 
client company back about 10 years ago and Word glitched; I was on page 125 or 
something when all of a sudden when I tagged a listed item "bullet" from the 
list of formats, every bullet in all of the various lists in the book 
disappeared. All the indents remained and the assigned format name remained but 
no bullet could be found anywhere in that book. Thank heavens for Ctrl-Z and 
they all reappeared. I forgot how I got around that bugaboo.

I posted a query about this on the techw-list and the reply I got was because 
it's Microsoft and it does what it does and doesn't worry about collateral 
damage or consequences.

As for this Windows 10 problem, I talked with the IT guy where I work and he 
showed me on his own platform how to pull up the "Programs & Features" and 
"Uninstall Updates" screens so when the next updates do their self-installation 
and if this printer problem recurs, I hopefully should be able to locate the 
particular update to uninstall.

  From: Art Campbell 
 To: An email list for people using Adobe FrameMaker software. 
 
Cc: Ken Poshedly 
 Sent: Tuesday, May 29, 2018 8:56 AM
 Subject: Re: [Framers] Windows 10 updates disables FM printing
   
An important point being left out is what flavor of Windows 10 is being used. 
If it's Home... I'd walk away.
Pro or Enterprise are stable and have the support required.
Also given that the environment seems to be FM 10, sis or seven year old 
software running in an environment for which it wasn't designed... your mileage 
will always vary like this, and you should expect them.
If it was me and I wanted to hang onto a legacy environment, for some reason, 
I'd do it on a separate machine off the Internet. And used a business version 
of Windows 10 and the current or one step removed version of FM for the serious 
work.
  

Art Campbell                                                                    
      art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and a 
redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358


On Mon, May 28, 2018 at 11:11 PM, Fred Ridder  wrote:

Ken Poshedly wrote:

>"Quills",
>Your sarcasm is noted. I'm just looking for help trying to ward off future 
>problems with Windows 10 updates. And this is the first update since I was 
>"forced" into Windows 10 that has >caused this problem.
>
>Going back to Windows 7 (which I liked) might be tempting, but in the long 
>run, it'll wind up just like Windows XP, forgotten and unsupported.

As will also be the case (eventually) with Windows 10...

-FR
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Re: [Framers] Windows 10 updates disables FM printing

2018-05-28 Thread Ken Poshedly
"Quills",
Your sarcasm is noted. I'm just looking for help trying to ward off future 
problems with Windows 10 updates. And this is the first update since I was 
"forced" into Windows 10 that has caused this problem.

Going back to Windows 7 (which I liked) might be tempting, but in the long run, 
it'll wind up just like Windows XP, forgotten and unsupported.

  From: quills 
 To: An email list for people using Adobe FrameMaker software. 
 
 Sent: Monday, May 28, 2018 5:27 PM
 Subject: Re: [Framers] Windows 10 updates disables FM printing
   
Sue Microsoft in a class action suite for monopolistic actions. 

> On May 27, 2018, at 12:27, Robert Lauriston  wrote:
> 
> Upgrade to Windows 7 or 8.1.
> 
>> On Sun, May 27, 2018 at 9:53 AM, Ken Poshedly  wrote:
>> 
>> Here's something I didn't need to have happen on a Saturday night. And I 
>> suspect the cause seems to be Windows 10 updates.
>> 
>> Worked on some FM 10.0 files Saturday morning and all was well and was able 
>> to print to my Samsung C1810W color laserjet printer.
>> 
>> I knew Windows had downloaded updates the night before because I was 
>> prompted to do a restart. I postponed the restart until I completed my work. 
>> Sometime later in the day on Saturday when I was out cutting the lawn, the 
>> automatic restart occurred and the Windows 10 updates finished installing.
>> 
>> Late that night when I tried to print in FrameMaker, I got a pop-up with 
>> "FrameMaker" in the top left corner and the statement, "Cannot print because 
>> the selected default printer is not compatible with FrameMaker. (Cannot 
>> query escape 768.)" This also occurred when I tried to print to the "Adobe" 
>> printer as well.
>> 
>> By the way, it prints a Word file just fine. And NO, I did not diddle with 
>> FM or do anything else today with it.
>> 
>> After doing some online searching, I learned how to go back to the previous 
>> Windows 10 "build" and now can print once more from FM.
>> 
>> But now I'm paranoid about Windows 10 updates once more screwing with my 
>> settings. I am aware that I can somehow install only the updates I want but 
>> not others.
>> 
>> So what gives and how to end this predicament? Details please.
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Re: [Framers] Windows 10 updates disables FM printing

2018-05-28 Thread Ken Poshedly
I was unable to print to EITHER my physical printer (a Samsung C1810) OR to the 
“Adobe” printer (and thus create a postscript file to run through Distiller for 
my resulting pdf file). By the way, I could print a Word file with no problem. 
Now can print normally after rolling back to Windows 10 before the Friday 
night/Saturday morning “update”. So what can I do to repeat this bad behavior 
when another Windows 10 update comes down the pike?

Sent from my iPhone

> On May 28, 2018, at 7:19 AM, Shmuel Wolfson <shmue...@gmail.com> wrote:
> 
> I found the webpages that discuss the problem with this search:
> https://www.google.com/search?q=Cannot+query+escape+768
> 
> Here are some of the pages that give solutions:
> https://forums.adobe.com/thread/2491654
> https://forums.adobe.com/thread/2476727
> 
> 
> --
> Shmuel Wolfson
> Technical Writer
> 058-763-7133
> 
> 
>> On 27-May-18 7:53 PM, Ken Poshedly wrote:
>> Here's something I didn't need to have happen on a Saturday night. And I 
>> suspect the cause seems to be Windows 10 updates.
>> 
>> Worked on some FM 10.0 files Saturday morning and all was well and was able 
>> to print to my Samsung C1810W color laserjet printer.
>> 
>> I knew Windows had downloaded updates the night before because I was 
>> prompted to do a restart. I postponed the restart until I completed my work. 
>> Sometime later in the day on Saturday when I was out cutting the lawn, the 
>> automatic restart occurred and the Windows 10 updates finished installing.
>> 
>> Late that night when I tried to print in FrameMaker, I got a pop-up with 
>> "FrameMaker" in the top left corner and the statement, "Cannot print because 
>> the selected default printer is not compatible with FrameMaker. (Cannot 
>> query escape 768.)" This also occurred when I tried to print to the "Adobe" 
>> printer as well.
>> 
>> By the way, it prints a Word file just fine. And NO, I did not diddle with 
>> FM or do anything else today with it.
>> 
>> After doing some online searching, I learned how to go back to the previous 
>> Windows 10 "build" and now can print once more from FM.
>> 
>> But now I'm paranoid about Windows 10 updates once more screwing with my 
>> settings. I am aware that I can somehow install only the updates I want but 
>> not others.
>> 
>> So what gives and how to end this predicament? Details please.
>> 
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Re: [Framers] Windows 10 updates disables FM printing

2018-05-27 Thread Ken Poshedly
Would (go back to Windows 7) if I could but can’t so I won’t. Windows 10 did an 
automatic install when I had Windows 7, and I don’t want to repeat that debacle.

Sent from my iPhone

> On May 27, 2018, at 1:27 PM, Robert Lauriston <rob...@lauriston.com> wrote:
> 
> Upgrade to Windows 7 or 8.1.
> 
>> On Sun, May 27, 2018 at 9:53 AM, Ken Poshedly <poshe...@bellsouth.net> wrote:
>> 
>> Here's something I didn't need to have happen on a Saturday night. And I 
>> suspect the cause seems to be Windows 10 updates.
>> 
>> Worked on some FM 10.0 files Saturday morning and all was well and was able 
>> to print to my Samsung C1810W color laserjet printer.
>> 
>> I knew Windows had downloaded updates the night before because I was 
>> prompted to do a restart. I postponed the restart until I completed my work. 
>> Sometime later in the day on Saturday when I was out cutting the lawn, the 
>> automatic restart occurred and the Windows 10 updates finished installing.
>> 
>> Late that night when I tried to print in FrameMaker, I got a pop-up with 
>> "FrameMaker" in the top left corner and the statement, "Cannot print because 
>> the selected default printer is not compatible with FrameMaker. (Cannot 
>> query escape 768.)" This also occurred when I tried to print to the "Adobe" 
>> printer as well.
>> 
>> By the way, it prints a Word file just fine. And NO, I did not diddle with 
>> FM or do anything else today with it.
>> 
>> After doing some online searching, I learned how to go back to the previous 
>> Windows 10 "build" and now can print once more from FM.
>> 
>> But now I'm paranoid about Windows 10 updates once more screwing with my 
>> settings. I am aware that I can somehow install only the updates I want but 
>> not others.
>> 
>> So what gives and how to end this predicament? Details please.
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[Framers] Windows 10 updates disables FM printing

2018-05-27 Thread Ken Poshedly
Here's something I didn't need to have happen on a Saturday night. 
And I suspect the cause seems to be Windows 10 updates.


Worked on some FM 10.0 files Saturday morning and all was well and 
was able to print to my Samsung C1810W color laserjet printer.


I knew Windows had downloaded updates the night before because I was 
prompted to do a restart. I postponed the restart until I completed 
my work. Sometime later in the day on Saturday when I was out cutting 
the lawn, the automatic restart occurred and the Windows 10 updates 
finished installing.


Late that night when I tried to print in FrameMaker, I got a pop-up 
with "FrameMaker" in the top left corner and the statement, "Cannot 
print because the selected default printer is not compatible with 
FrameMaker. (Cannot query escape 768.)" This also occurred when I 
tried to print to the "Adobe" printer as well.


By the way, it prints a Word file just fine. And NO, I did not diddle 
with FM or do anything else today with it.


After doing some online searching, I learned how to go back to the 
previous Windows 10 "build" and now can print once more from FM.


But now I'm paranoid about Windows 10 updates once more screwing with 
my settings. I am aware that I can somehow install only the updates I 
want but not others.


So what gives and how to end this predicament? Details please.

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Re: [Framers] Windows 10 backwards compatibility?

2018-01-09 Thread Ken Poshedly
Been using FM10 at home Windows 10 with no problems for pert near a year or 
longer (so far). Still also using Adobe Acrobat Pro (an older one, I forgot 
which).
-- Ken in Atlanta


  From: Tammy Van Boening 
 To: framers@lists.frameusers.com 
 Sent: Monday, January 8, 2018 2:41 PM
 Subject: [Framers] Windows 10 backwards compatibility?
   
All,

 

I might be forced to upgrade to Windows 10 from Windows 7 Ultimate. (The
reasons are not important.) I have FM 10, FM 12 and Adobe Acrobat Pro XI
currently installed. Here is a comment that I found on HowToGeek's website:



*

Microsoft's Windows 10 seems like a big change. The version number alone is
a big leap from Windows 7, and most of the default apps are new-style
"universal apps," not traditional desktop apps.

But, if you depend on traditional Windows desktop applications, you
shouldn't worry. Don't let Windows 10's new look fool you - if an
application ran on Windows 7, it should also run on Windows 10.



*

 

But, is this true? Will FM 10 and 12 and Adobe Acrobat XI run on Windows 10?
(64-bit system). Have any of you had experience (good/bad/indifferent)
running these programs on Windows 10?

 

 

Thanks!

 

TVB

 

Tammy Van Boening

Owner/Principal

Spectrum Writing, LLC

Tammy dot Vanboening at spectrumwritingllc.com

303-840-1755

 

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Re: [Framers] Static image to video feature

2017-11-15 Thread Ken Poshedly
Many thanks, Wim!
-- Ken


  From: Wim Hooghwinkel - idtp 
 To: fram...@frameusers.com; poshe...@bellsouth.net 
 Sent: Wednesday, November 15, 2017 4:57 PM
 Subject: Re: Static image to video feature
   
Hi Ken,
first import the video file (check what formats are supported, MP4, Mpeg, etc) 
using the file-import dialog. Then right click the imported file and choose set 
poster to find an image that wil be displayed in the pdf. This image will be 
clickable and start the video.
FM12 has a sample manual in the samples folder that shows this. I don’t think 
this sample is in FM11, but it works for the same.

Vriendelijke groet / Kind regards,
 
Wim Hooghwinkel



   
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[Framers] Static image to video feature

2017-11-14 Thread Ken Poshedly
While I've been using FrameMaker since version 5.5 back in 1998, I've not used 
this feature -- if it even exists. 

What I want to do is insert an image in my FM file that, when clicked in the 
pdf file, starts a video -- just like on practically all the online news sites 
out there.

So . . . how to do this or where is it covered in the online FM doc. 

I'm running FM 11.0 on a Windows 7 platform.

-- Ken in Atlanta
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Re: [Framers] Table default setting change?

2017-08-04 Thread Ken Poshedly
Many thanks, Rick.  We'll give it a try.
-- Ken


  From: Rick Quatro <r...@rickquatro.com>
 To: 'Ken Poshedly' <poshe...@bellsouth.net>; 'An email list for people using 
Adobe FrameMaker software.' <framers@lists.frameusers.com> 
 Sent: Friday, August 4, 2017 11:52 AM
 Subject: RE: [Framers] Table default setting change?
   
The table format's numbering can be stored as part of the Table Format.
Change the Table Format and Update All and when you insert a new table, you
will have the numbering you want.

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-366-4017



-Original Message-
From: Framers
[mailto:framers-bounces+rick=rickquatro@lists.frameusers.com] On Behalf
Of Ken Poshedly
Sent: Friday, August 04, 2017 11:32 AM
To: An Email List for People Using Adobe FrameMaker Software.
Subject: [Framers] Table default setting change?

FrameMaker 11.0

We routinely use "column-first" numbering when we insert a multi-column
table beneath an exploded view graphic.

The default, however, is "row-first" numbering.

Can this default be changed and, if so, exactly where and how? (An ini file
of some kind?)
-- Ken in Atlanta
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[Framers] Table default setting change?

2017-08-04 Thread Ken Poshedly
FrameMaker 11.0

We routinely use "column-first" numbering when we insert a multi-column table 
beneath an exploded view graphic.

The default, however, is "row-first" numbering.

Can this default be changed and, if so, exactly where and how? (An ini file of 
some kind?)
-- Ken in Atlanta
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Re: [Framers] How do you guys abbreviate foot pounds and Newton meters when writing about torque settings?

2017-06-01 Thread Ken Poshedly


ft•lb
N•m
-- Ken in Atlanta
 

On Thursday, June 1, 2017 10:24 AM, Art Campbell  
wrote:
 

 Or write them out?

TIA,
Art

Art Campbell
          art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                              DoD 358
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Re: [Framers] FrameMaker keyboard shortcuts just stop

2017-05-03 Thread Ken Poshedly
Many, many thanks Rick!
If an update or bug-fix is released, it will hopefully apply downward to at 
least FM10 (which I run at home) and FM11 (which I run at my office) because I 
know for sure that my company will NEVER update to a newer version because it 
costs money. (Plus, I myself prefer to have all my stuff -- program and data 
files -- right on my own hard drive.)
-- Ken in Atlanta
 

On Wednesday, May 3, 2017 4:20 AM, Klaus Daube <fr...@daube.ch> wrote:
 

 On 2 May 2017 at 14:36, Ken Poshedly wrote:

> Folks,
> At least every other day, and for no reason obvious to me, all keyboard 
> shortcuts in FrameMaker will stop working after awhile and all tasks must be 
> done via menus-and-mouse. For me, this such a PITA. And it happened again 
> this morning. This has been going on forever. (Well, you know what I mean.)
> 
> The only fix I know of is to close everything, exit FM, re-open FM and so 
> forth.

Ken, I have filed a bug FRMAKER-2325 stating that frequently all CTRL+xx 
shortcuts do 
not work any more. On my system (W7 XP1, x64) this 'feature' exists since about 
FM-11. I hoped it would go away with a fresh Windows installation on a new 
laptop - 
but it did not. So it definetely must be something with FrameMaker.

I have even discovered that the following actions can trigger the fault:
- switch to another application (e.g. text editor) and back to FM
- switch to Pincackle Studio (a video editor) and back reproduceably creates 
the 
fault.

I have just added to that bug report:
«It seems that not only CTRL-xxx shortcuts are affected, but all Windows 
specific 
short cuts (not the ESC sequences). See the lengthy lamento on 
http://www.mail-archive.com/framers@lists.frameusers.com/msg66590.html and 
following 
posts.»

Klaus
~~
Klaus Daube            Phone:  +41-44-381 37 77
Schäracher 11          Mail:  kl...@daube.ch
CH-8053 Zürich          Web:    www.daube.ch




   
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Re: [Framers] FrameMaker keyboard shortcuts just stop

2017-05-02 Thread Ken Poshedly
So all-in-all, it's just Adobe emulating Microsoft.
(What does he mean by that?) Back in 2006 while I was contracting for an 
engineering firm and ordered to use only Word "so the engineers could correct 
my work." (Ptooey!) I remember an incident where I used Word's paragraph 
tag-method to tag bulleted text.
I was on page 125 or so, tagged something bullet and voila!, every bullet in 
the book disappeared, yet all "bulleted text" was still tagged that way. I 
tried everything I knew to fix things but to no avail.
But, ah, thank heavens for Ctrl-Z. Everything returned, except for the last 
bullet that I worked on. I don't remember how I "fixed" things that day, but I 
did post a message on the tech-wrl e-mail list, asking how could Microsoft let 
this happen.
The reply / replies were basically, "Because Microsoft CAN (let this happen) 
because it doesn't matter to them since we're just peons."
 

On Tuesday, May 2, 2017 4:21 PM, Robert Lauriston  
wrote:
 

 It's an artifact of the nonstandard, buggy UI Adobe layered on top of
the legacy FrameMaker code in FM9. The API or whatever that transmits
the keystrokes from the new layer to the legacy code occasionally
stops working.

I've never seen similar behavior in any other application on the
half-dozen systems where I've run FM9 or later. I never used anything
but a generic keyboard with the default driver.

On Tue, May 2, 2017 at 12:50 PM, Peter Gold  wrote:
> Just a couple of wild thoughts pulled from long-ago experiences:
>
> It sounds as if the normal flow of keystrokes is being affected somehow.
>
> In the hardware domain, is it possible that there are keyboard driver
> issues - updates needed, multiple conflicting keyboards or other input
> devices, multiple display screens and associated drivers? Less exotic, is
> it possible that the usual physical keyboard itself has intermittent keys
> or connections? If it's wireless, does connecting it with a cable fix the
> issue? Charging or replacing its battery? Does the problem persist when
> substituting a different keyboard?
>
> In the software domain, are there utilities running in background, like
> font managers, display customizers, or screen-capture demons?
>
> System domain: Does varying the settings for keyboard repeat speed and
> other adjustments affect the problem? What about trackpad/touchpad/graphics
> tablet sensitivity settings?
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[Framers] FrameMaker keyboard shortcuts just stop

2017-05-02 Thread Ken Poshedly
Folks,
At least every other day, and for no reason obvious to me, all keyboard 
shortcuts in FrameMaker will stop working after awhile and all tasks must be 
done via menus-and-mouse. For me, this such a PITA. And it happened again this 
morning. This has been going on forever. (Well, you know what I mean.)

The only fix I know of is to close everything, exit FM, re-open FM and so forth.

Is there, praytell, an undocumented feature that toggles keyboard commands on 
and off?
I await ye answers.
FrameMaker 11.0Windows 7 ProfessionalOodles of space and memory.
-- Ken in AtlantaThe Land of the Fiery and Falling Interstates. (Hey! 
Duck!)(Thanks to wonders of fast-curing concrete, a 24/7 work schedule and 
really nice weather, the latest re-opening date was moved back from September 
to mid-June to May 26. Lots of well-deserved bonuses.)Oh, and the five pro-bono 
lawyers for the crackhead who started the fire is blaming the state DOT. We can 
discuss this off-list.
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Re: [Framers] Why do my ohm symbols keep turning into capital O?

2017-04-28 Thread Ken Poshedly
FWIW (and I should have said so), unstructured FM 11.0 in my own test.
-- Ken in Atlanta
 

On Friday, April 28, 2017 4:11 PM, Robert Lauriston  
wrote:
 

 Structured or unstructured mode?

On Fri, Apr 28, 2017 at 8:20 AM, Lin Sims  wrote:
> I use the Alt+234 key sequence to insert Ω into my documents. Why do they
> keep turning into capital O?
>
> FrameMaker 12
> Windows 7
> Font: Myriad Pro
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Re: [Framers] Why do my ohm symbols keep turning into capital O?

2017-04-28 Thread Ken Poshedly
It works just fine here. 
   
   - FrameMaker 11.0 on a Windows 7 Professional platform   

   - Heading fonts = Arial
   - Body text = New Times Roman

Alt 234 = the ohm symbol both visually and on printed page, even after closing 
the file and reopening it.
Maybe we're just not sophisticated enough.
-- Ken in Atlanta
 

On Friday, April 28, 2017 1:09 PM, Craig Ede  wrote:
 

 I agree with that!


C-


... 
Although seriously, if it's Unicode it shouldn't be an issue. That's why we USE 
a Unicode font.



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Re: [Framers] OT: General writing question

2017-01-26 Thread Ken Poshedly
My personal experience agrees with the previously stated findings from so long 
ago. That is, san serif body text is a PITA -- especially when there are huge 
blocks of it.And the confusion between certain characters is MAJOR when you are 
presenting alpha-numeric data. So, going back to the basics:
1. Our purpose (or at least one of them) is to produce technical documentation 
that informs the reader how to properly, efficiently and safely operate the 
product at hand, whether that be software or (in my case) a 300-ton crawler 
crane.
2. Good publication design includes using "friendly" (i.e., serif) fonts and 
page layouts that will not tend to subconsciously annoy the reader so that they 
skip over important information. After all, who wants to read even one full 
page of nothing but san serif text that is one page-column wide? Anyone? 
Anyone? (Beuller?) 

No one? I thought so.

Skipping important info can result in software errors due to faulty operation 
by the user or (again, in my case) equipment damage, injury or death. Yes, some 
of this is subjective, but in the long run, serif fonts are more readable over 
many pages than san serif fonts.

Therefore, I suggest that good old Tammy find either in her own library or 
online samples of obviously "headache-causing" documentation just chock-full of 
san serif body text throughout and then print out perhaps five pages. Then find 
some obviously superior documentation with serif body text and san serif 
headlines/chapter titles and print out five or so pages of it.

Next, give them to your client and have him/her actually spend all the time 
needed to read each set separately.

Any of the following scenarios will occur:* He'll say no, don't bother me and 
just do what I said (in which case you should consider your options about even 
remaining there unless you like being micromanaged and the money is too good to 
pass up).

* He'll actually follow through but still disagree with you (in which case you 
at least did the proper and professional thing, and should just probably stick 
it out until there's someplace else to go).

* He'll have your hoped-for "Aha!" moment and see that you are more than just a 
clerk/typist.

And now let the flames begin . . .
 

On Thursday, January 26, 2017 11:09 AM, Peter Gold 
 wrote:
 

 Have you searched the archives at Techwr-L
,
and posted your questions there?

HTH

On Thu, Jan 26, 2017 at 9:14 AM, shuttie27  wrote:

> I have no strong views on the use of sans-serif as opposed to serif fonts,
> though i prefer sans for headings and serif for body text (but not Times, I
> must say  - it was designed for absorbent newsprint). It used to be said
> that serif fonts are easier to read, but I believe that wisdom has been
> debunked long since. It would be important, if using two fonts of the same
> type, that they are not similar to one another, otherwise you will
> conference the reader.
> On these and similar questions, I recommend "The Non-Designer's Design
> Book" by (the other) Robin Williams. That and the companion "Non-Designer's
> Type Book" are great sources of wisdom, and an entertaining read.
> Regards,Roger
>
>
>
>
> Sent from my tablet.
>  Original message From: Tammy Van Boening <
> tamm...@spectrumwritingllc.com> Date: 26/01/2017  14:58  (GMT+00:00) To:
> framers@lists.frameusers.com Subject: [Framers] OT: General writing
> question
> All,
>
> I know that this list is for Framemaker-related questions, but that means
> we
> are all writers on this list, so I wanted to post a general writing style
> question to the multitudes of gurus that I can reach as a result. . .
>
> Since the cows have come home, I have always, and I mean always, used Times
> or another serif font for body text and san serif for headings and I know
> that this is considered the "norm" or "standard" for tech. docs. That said,
> this new client is also insistent on using sans serif fonts for both
> headings and text and it isn't pretty when you're trying to read this
> manual.
>
> Does anyone have any hard references/links to sites that you could point me
> to that stipulate why this is the norm/standard for writing manuals?  Right
> now, my client considers everything that I offered as an explanation as
> simply anecdotal and not worthy of consideration.
>
> Yea, I am about to punt. . . .
>
> Thanks,
>
> TVB
>
>
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> stinfo.cgi/framers-frameusers.com
> 

[Framers] Adobe Illustrator re-installation woes and final success with Belarc

2017-01-23 Thread Ken Poshedly
For what it's worth, here's my personal endorsement of Belarc Advisor, the free 
program that tells you just about everything on your computer.

In my case, I continued running a Windows XP platform as ordered by my 
superiors because, for whatever reason, some FrameMaker files created by my 
coworkers in Windows 7, just wouldn't reopen but I could open them on my 
platform -- all of us running FrameMaker 11. Like they say, "Go figure."

So it was only last week when I was switched over to a Windows 7 platform. This 
included copying my legally purchased Adobe Illustrator CS4 file folder to its 
equivalent location from the old terminal to the new one. But AI wouldn't open, 
citing problems locating licensing data. And to make matters worse, the 
previous IT guy here is long-gone and had apparently disposed of the original 
CD from Adobe which, of course, has the serial number.

I have the original invoice from the third-party vendor and even talked with 
the guy, but he, of course, had not recorded my serial number (from its April 
2010 purchase date). And Adobe has no record of the program being actually 
registered.
Hey! I was just a tech writer here and had no say in how things like this were 
done.
After various chat sessions last week with Adobe tech support in New Dehli and 
even a phone call to corporate in California with no results or sympathy, my 
new IT guy used Belarc Advisor on the old platform this morning and it provided 
the AI product key (serial number).

A new (and long) chat session followed with a different (and apparently more 
patient) Adobe tech support rep. The result was me being able to download the 
replacement AI CS4 files and his waiting online while I did the installation on 
my Windows 7 platform.

And yes, I made sure that this time, it IS registered and I'm keep the install 
files and serial number in a secured location.

In this case, thanks to Adobe for finally coming through and to Belarc for 
their life-saving product. (Oh, and if at all possible, either make a copy of 
or don't release any original installation disks.)

-- Ken in Atlanta
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Re: [Framers] Windows XP versus Windows Explorer (Ding!)

2016-11-16 Thread Ken Poshedly
As stated in the original, I'm still with Windows XP.
And I will definitely check into the "thumbs.db" things.
Thanks very much.
-- Ken in Atlanta 

On Wednesday, November 16, 2016 3:27 PM, Tino H. Haida 
<i...@heiko-haida.de> wrote:
 

 ... Yes, this is weird. 

Win 7 locks folders when you work with them in certain applications
(Acrobat, FrameMaker), but also with the normal Win Explorer.
The Explorer puts an invisible "thumbs.db" file into folders that have
been opened and keeps them locked. 

See https://support.microsoft.com/en-us/kb/2025703 

This problem did not occur with WIN XP (as far as I remember). But if
other colleagues are also working with the same files this may be the
reason. Or maybe the server OS keeps the files locked. 

Best Regards -- Tino Haida

> For the record, it happens from time to time on Win 7 64bit as well.
> 
> -Carla
> 
> -Original Message-
> From: Framers 
> [mailto:framers-bounces+cmartinek=zebra@lists.frameusers.com] On Behalf 
> Of Ken Poshedly
> Sent: Wednesday, November 16, 2016 1:27 PM
> To: Framers List <framers@lists.frameusers.com>
> Subject: [Framers] Windows XP versus Windows Explorer (Ding!)
> 
> Here's an annoyance where two "things" on my computer simply can't get along 
> and I wonder if anyone here has any suggestions on how to stop this from 
> happening.
> 
> While my two coworkers use Windows 7, my own office platform is still 
> chugging along nicely with Windows XP. This is because in the past, we had 
> problematic FrameMaker files that crashed while being opened in Windows 7, 
> but they opened smoothly on my platform. We all use FrameMaker 11 and all of 
> our files are on a network drive. (We have never been able to figure out why 
> they opened on my platform but not the others. And my company refuses to 
> spend the few bucks on upgrading my operating system, a la "If it ain't 
> broke, don't fix it.")
> 
> Anyway, when we create a new FM book based on a previous one, we copy the 
> pertinent old FM folder (along with its subordinate Insets folder of the 
> various images) to a new location on our network drive.
> 
> Because the default name of the graphics folder is "Insets", and I don't want 
> the new FM file to reference the old Insets folder, I try to rename that old 
> one something else ("Insets - Temp" or whatever) until I have successfully 
> opened the new FM file to correctly reference the new Insets folder at the 
> new location.
> 
> Confused yet? I hope not. Anyway . . .
> 
> More often than not, when I try to rename the old Insets folder, I get a 
> pop-up box stating that no renaming can be done because another program is 
> using this folder -- but it really ain't.
> 
> I will close out every open program, re-open Windows Explorer and then once 
> more try to rename the old Insets folder, but keep getting that nagging 
> pop-up about another program using this folder.
> 
> The final action is close out everything and do a system restart. That always 
> works but it's a pain in the ass.
> 
> Isn't there a keyboard shortcut or something else I can do to prevent this 
> waste of my time (which obviously slows my productivity)?
> 
> -- Ken in Atlanta
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[Framers] Windows XP versus Windows Explorer (Ding!)

2016-11-16 Thread Ken Poshedly
Here's an annoyance where two "things" on my computer simply can't get along 
and I wonder if anyone here has any suggestions on how to stop this from 
happening.

While my two coworkers use Windows 7, my own office platform is still chugging 
along nicely with Windows XP. This is because in the past, we had problematic 
FrameMaker files that crashed while being opened in Windows 7, but they opened 
smoothly on my platform. We all use FrameMaker 11 and all of our files are on a 
network drive. (We have never been able to figure out why they opened on my 
platform but not the others. And my company refuses to spend the few bucks on 
upgrading my operating system, a la "If it ain't broke, don't fix it.")

Anyway, when we create a new FM book based on a previous one, we copy the 
pertinent old FM folder (along with its subordinate Insets folder of the 
various images) to a new location on our network drive.

Because the default name of the graphics folder is "Insets", and I don't want 
the new FM file to reference the old Insets folder, I try to rename that old 
one something else ("Insets - Temp" or whatever) until I have successfully 
opened the new FM file to correctly reference the new Insets folder at the new 
location.

Confused yet? I hope not. Anyway . . .

More often than not, when I try to rename the old Insets folder, I get a pop-up 
box stating that no renaming can be done because another program is using this 
folder -- but it really ain't. 

I will close out every open program, re-open Windows Explorer and then once 
more try to rename the old Insets folder, but keep getting that nagging pop-up 
about another program using this folder.

The final action is close out everything and do a system restart. That always 
works but it's a pain in the ass.

Isn't there a keyboard shortcut or something else I can do to prevent this 
waste of my time (which obviously slows my productivity)?

-- Ken in Atlanta
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Re: [Framers] Pros/Cons: Separate file per chapter, or one REALLY BIG FILE for an entire book

2016-11-07 Thread Ken Poshedly
Lin,

We also use unstructured FM11.0 to produce files that are distilled down to pdf 
files for hard copy printing (and maybe distribution on CD, but not so much).
As such, we compile separate chapter files then assemble them into a final book 
in FM.
Much more manageable that way (at least for us). A former so-called tech writer 
here (who wound up being our not-so-loved manager before finally being let go) 
forced FM to do what he wanted it to do, with humongous files resulting that 
crashed and burned at least half the time. A normal chapter file might be 3 or 
4 mb, but his sometimes got into the gigabyte range. Didn't care, didn't 
change, and caused the rest of us lots of problems when trying to open his 
files or even p-a-g-e through them (it took maybe an hour to work one's way 
through a 50 or 60-page file). We're now much better off, referencing and not 
embedding our graphics. Hint: take any photo produced with a digital camera 
from its 60 x 60 inch (or whatever) original size and resample it down to maybe 
8 x 10 and oh, how life in tech pubs-land is so much better.

So in the end, don't do the whole book as one file. Use chapters as separate 
files (even with all the stuff you mentioned), then combine them into one book 
afterwards.

And yes, while the rest of the world goes on to DITA, etc, we continue to 
"bring up the rear".
-- Ken in Atlanta 

On Monday, November 7, 2016 1:46 PM, Lin Sims  wrote:
 

 Pretty much what it says in the title. I'm guessing there have been
discussions about this in the past, and I plan to look for those, but I
thought I'd toss this out there anyway.

We're talking chapters that can run a couple hundred (or more) pages loaded
with tables, graphics, and conditional text so that they can be used to
single-source multiple documents (no, don't talk to me about DITA, my
non-tech-writing boss wants it in unstructured).

-- 
Lin Sims
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Re: [Framers] ANN: ArchiveES Released

2016-09-22 Thread Ken Poshedly
Thanks Rick.
Please note that the "buggy" archive script that I referred to was the thing 
written AFTER Bruce passed away.

And it would only work with FM through version 8 or 9. And it did so flawlessly.

I use FM 10 and FM 11, so Bruce's version wouldn't work with my set-up anyway.
-- Ken in Atlanta
 

On Thursday, September 22, 2016 11:20 AM, Rick Quatro <r...@rickquatro.com> 
wrote:
 

 #yiv1712837959 #yiv1712837959 -- _filtered #yiv1712837959 
{font-family:Helvetica;panose-1:2 11 6 4 2 2 2 2 2 4;} _filtered #yiv1712837959 
{panose-1:2 4 5 3 5 4 6 3 2 4;} _filtered #yiv1712837959 
{font-family:Calibri;panose-1:2 15 5 2 2 2 4 3 2 4;} _filtered #yiv1712837959 
{font-family:Tahoma;panose-1:2 11 6 4 3 5 4 4 2 4;}#yiv1712837959 
#yiv1712837959 p.yiv1712837959MsoNormal, #yiv1712837959 
li.yiv1712837959MsoNormal, #yiv1712837959 div.yiv1712837959MsoNormal 
{margin:0in;margin-bottom:.0001pt;font-size:12.0pt;}#yiv1712837959 a:link, 
#yiv1712837959 span.yiv1712837959MsoHyperlink 
{color:blue;text-decoration:underline;}#yiv1712837959 a:visited, #yiv1712837959 
span.yiv1712837959MsoHyperlinkFollowed 
{color:purple;text-decoration:underline;}#yiv1712837959 
span.yiv1712837959EmailStyle17 {color:#1F497D;}#yiv1712837959 
.yiv1712837959MsoChpDefault {font-size:10.0pt;} _filtered #yiv1712837959 
{margin:1.0in 1.0in 1.0in 1.0in;}#yiv1712837959 div.yiv1712837959WordSection1 
{}#yiv1712837959 Ken,  I don't remember exactly how Bruce's Archive plugin was 
installed, but if you look at your FrameMaker installation folder and go to 
fminit\Plugins, you should see an Archive.dll. You would remove this from the 
Plugins folder and restart FrameMaker and it will be uninstalled. There are 
other ways to install plugins, but my guess is that this is how he did it. If 
anyone else knows different, please let us know. Thanks.  Rick  From: Ken 
Poshedly [mailto:poshe...@bellsouth.net] 
Sent: Thursday, September 22, 2016 11:08 AM
To: Rick Quatro; 'Framers List'
Subject: Re: [Framers] ANN: ArchiveES Released  Rick,

After mixed results with the archive script released after the sad passing of 
Bruce Foster a few years ago, I'm sure that many of us are gratified to see 
what is sure to be a good-and-proper archive plug-in because it is being 
released by you, who seems to be right on top of these things.

Anyway, like probably many others on this list have experienced, the problem 
seems to be getting multiple copies of FrameMaker files in the main and also 
the insets archive folders when running that old, buggy script. Your 
description says that this will not be the case with your version. Instead, the 
main archive folder will contain only FM files and the insets archive folder 
and graphics archive folder will contain only what they are supposed to.

So my question is what to do about the buggy, previously installed archive 
thingy? How to uninstall/delete it before installing your version?

Ken in Atlanta
(FM10 and FM11 on different platforms)  On Thursday, September 15, 2016 4:45 
PM, Rick Quatro <r...@rickquatro.com> wrote:  ArchiveES is an ExtendScript 
script for archiving a FrameMaker book or
document. It is patterned after the original Archive plugin written by the
late Bruce Foster, a long-time contributor to the FrameMaker community. When
you run the script, it will prompt you for an archive folder, or allow you
to create a new folder. It will create Graphics and Insets folders inside of
the archive folder and will copy the book or document and its referenced
files into this folder and Graphics and Insets subfolders. All references,
including graphics, text insets, and external cross-references will be
updated to point to the archived folders so that the archived book or
document will be self-contained within the archive folder.

ArchiveES works with FrameMaker 10 and higher and does NOT require
FrameScript. For details, see

http://frameautomation.com/archivees-released/

Rick

Rick Quatro
Carmen Publishing Inc.
585-366-4017
r...@frameexpert.com






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Re: [Framers] ANN: ArchiveES Released

2016-09-22 Thread Ken Poshedly
Rick,

After mixed results with the archive script released after the sad passing of 
Bruce Foster a few years ago, I'm sure that many of us are gratified to see 
what is sure to be a good-and-proper archive plug-in because it is being 
released by you, who seems to be right on top of these things.

Anyway, like probably many others on this list have experienced, the problem 
seems to be getting multiple copies of FrameMaker files in the main and also 
the insets archive folders when running that old, buggy script. Your 
description says that this will not be the case with your version. Instead, the 
main archive folder will contain only FM files and the insets archive folder 
and graphics archive folder will contain only what they are supposed to.

So my question is what to do about the buggy, previously installed archive 
thingy? How to uninstall/delete it before installing your version?

Ken in Atlanta
(FM10 and FM11 on different platforms) 

On Thursday, September 15, 2016 4:45 PM, Rick Quatro  
wrote:
 

 ArchiveES is an ExtendScript script for archiving a FrameMaker book or
document. It is patterned after the original Archive plugin written by the
late Bruce Foster, a long-time contributor to the FrameMaker community. When
you run the script, it will prompt you for an archive folder, or allow you
to create a new folder. It will create Graphics and Insets folders inside of
the archive folder and will copy the book or document and its referenced
files into this folder and Graphics and Insets subfolders. All references,
including graphics, text insets, and external cross-references will be
updated to point to the archived folders so that the archived book or
document will be self-contained within the archive folder.

ArchiveES works with FrameMaker 10 and higher and does NOT require
FrameScript. For details, see

http://frameautomation.com/archivees-released/

Rick

Rick Quatro
Carmen Publishing Inc.
585-366-4017
r...@frameexpert.com






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Re: [Framers] Print .fms continuously on page?

2016-09-20 Thread Ken Poshedly
As someone who is nowhere near the level of competency as most of the folks 
here and unless I misunderstand the situation, may I suggest that you reset 
this via:
 Format --> Paragraph Designer --> then "Start: Anywhere" at the Pagination 
submenu, then "OK" (using "Update All" only if you're darn sure that's how all 
of your Heading1's (I think) should be).
We use FM 11.0 and that's what works here.
-- Ken in Atlanta
 

On Tuesday, September 20, 2016 3:16 PM, Nancy Allison  
wrote:
 

   Alas, neither a Group nor a Folder does what I need. I put three files
  into a Group, selected it, and printed it. I did the same with a
  Folder.
  In both cases, the three files printed, but each started on a separate
  page.

  I'm off to the Adobe FrameMaker Forum to see if anyone knows ...
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Re: [Framers] Weird FM problem

2016-09-15 Thread Ken Poshedly
Occasionally had this problem, too.
1. Try clicking on the graphic itself, then "Send to back" and see if that 
allows you to move those text boxes. If so, move them to an outer margin, and 
set them to "Bring to front" and place them you want them once more.

2. Pay VERY close attention to the exact location of the vertical edge of the 
main page frame, then highlight IT and use the middle grab-handle to slide it 
to the side (temporarily narrowing the main page frame) to expose the text 
boxes. Now move the text boxes to an outer margin and slide the main page frame 
middle grab-handle back to its original position. Finally, place the text 
frames where you want them once more.
Both techniques have worked for me at different times.
Hey, look! At least it's not Word!! 

-- Ken in Atlanta
 

On Thursday, September 15, 2016 9:27 AM, Rick Quatro  
wrote:
 

 As Louise said, I am pretty sure this is caused by the Runaround Properties
on your imported graphics being set to "Run Around Contour" (the default). I
have complained to Adobe for years that the default setting for this should
be "Don't Run Around." I have a simple ExtendScript script that fixes the
problem. See

http://frameautomation.com/runaroundnone/

for details.

Rick Quatro
Carmen Publishing Inc.
585-366-4017
r...@frameexpert.com




-Original Message-
From: Framers
[mailto:framers-bounces+rick=rickquatro@lists.frameusers.com] On Behalf
Of Tammy Van Boening
Sent: Wednesday, September 14, 2016 5:52 PM
To: framers@lists.frameusers.com
Subject: [Framers] Weird FM problem

OK,

Here's one that I have never seen before, have no idea what started it and
how to solve it. I have graphics that I have imported into anchored frames.
I am using Frame's line art palette to draw arrows that point to certain
places in these graphics, I am adding text boxes that explain what the arrow
is pointing, etc. (and no, translation is not a consideration, so adding
text boxes is just fine).

I can click on a text box or arrow and resize it, but for the life of me,
all of a sudden, I cannot MOVE the text box or arrow to another position
inside the anchored frame. It's like once it's placed somewhere in the
anchored frame, it's locked to that position for life. . . uh, not good if I
want to make some slight  manual adjustments to positioning like I have
always done before. 

I figured it was like when FM  lost its little mind and couldn't remember
the keyboard command to scroll through and insert variables from a list, but
saving all files and closing and rebooting FM did not solve the issue. This
just started and I have no idea how/why or how to resolve it.

FM 10, all current, Windows 7, 64-bit.

Thanks!

TVB



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Re: [Framers] Is the Framers list still working?

2016-09-07 Thread Ken Poshedly
Steve,
I've posted several messages since Tuesday and gotten replies.
-- Ken in Atlanta
 

On Wednesday, September 7, 2016 5:33 AM, Steve Waldenga-王安祖 
 wrote:
 

 The last mail I received was 8/15.

Regards,
Steve Waldenga

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Re: [Framers] FrameMaker 2015 compatability with earlier versions

2016-09-07 Thread Ken Poshedly
To all,
Could someone on this list who already uses FM2015 email me privately so we 
could set up a short test?
Thanks,
-- Ken in Atlanta
 

On Tuesday, September 6, 2016 11:42 AM, Rick Quatro <r...@rickquatro.com> 
wrote:
 

 Ken,

Have them save the files in MIF and you will be able to open them with 11.

Rick

Rick Quatro
Carmen Publishing Inc.
585-366-4017
r...@frameexpert.com




-Original Message-
From: Framers [mailto:framers-bounces+rick=rickquatro@lists.frameusers.com] 
On Behalf Of Ken Poshedly
Sent: Tuesday, September 06, 2016 11:25 AM
To: Framers List
Subject: [Framers] FrameMaker 2015 compatability with earlier versions

The translation department at my company's home office in China is considering 
to obtain FrameMaker 2015. That's the best wording I can use for this because 
I'm sure all of us are aware of the hacking in that country, so I can't speak 
for how they'll get the software. (My company is absolutely humongous in China 
with offices worldwide, but operates as if the staff consists of only four or 
five minimum-wage peons. Sort of how Scrooge treated Marley in The Christmas 
Carol.)

My office is in metro Atlanta and we use "FrameMaker Version 11.0," with really 
no problems — though I wish we didn't have to jump through hoops to archive 
[book-build] a finished manual. (Even then, those archives have their own 
problems with duplicates of some files in different folders.)

I already know that files created (or edited) in a newer version of Frame must 
be deliberately saved to a lower version so they can be accessed by those with 
the earlier Frame product.

Because of the multi-generational difference between FrameMaker 2015 and Frame 
11, I'm concerned that the newer product will not save files to the earlier 
level (FM11) that we here can use.

Are my concerns valid or is everything hunky-dory? And no, the Chinese 
management at my office will definitely NOT (i.e., no way, nada, hell-no!, 
etc.) upgrade my department of three American writers with the new product. The 
Chinese business model (or at least the one my company follows) is to cut costs 
but hope for increased sales. I'll be glad to discuss that issue off-list.

-- Ken in Atlanta
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Re: [Framers] FrameMaker 2015 compatability with earlier versions

2016-09-06 Thread Ken Poshedly
Ah -- I hadn't thought of that! Great recommendation!
That's why YOU are da man!
-- Ken 

On Tuesday, September 6, 2016 11:42 AM, Rick Quatro <r...@rickquatro.com> 
wrote:
 

 Ken,

Have them save the files in MIF and you will be able to open them with 11.

Rick

Rick Quatro
Carmen Publishing Inc.
585-366-4017
r...@frameexpert.com




-Original Message-
From: Framers [mailto:framers-bounces+rick=rickquatro@lists.frameusers.com] 
On Behalf Of Ken Poshedly
Sent: Tuesday, September 06, 2016 11:25 AM
To: Framers List
Subject: [Framers] FrameMaker 2015 compatability with earlier versions

The translation department at my company's home office in China is considering 
to obtain FrameMaker 2015. That's the best wording I can use for this because 
I'm sure all of us are aware of the hacking in that country, so I can't speak 
for how they'll get the software. (My company is absolutely humongous in China 
with offices worldwide, but operates as if the staff consists of only four or 
five minimum-wage peons. Sort of how Scrooge treated Marley in The Christmas 
Carol.)

My office is in metro Atlanta and we use "FrameMaker Version 11.0," with really 
no problems — though I wish we didn't have to jump through hoops to archive 
[book-build] a finished manual. (Even then, those archives have their own 
problems with duplicates of some files in different folders.)

I already know that files created (or edited) in a newer version of Frame must 
be deliberately saved to a lower version so they can be accessed by those with 
the earlier Frame product.

Because of the multi-generational difference between FrameMaker 2015 and Frame 
11, I'm concerned that the newer product will not save files to the earlier 
level (FM11) that we here can use.

Are my concerns valid or is everything hunky-dory? And no, the Chinese 
management at my office will definitely NOT (i.e., no way, nada, hell-no!, 
etc.) upgrade my department of three American writers with the new product. The 
Chinese business model (or at least the one my company follows) is to cut costs 
but hope for increased sales. I'll be glad to discuss that issue off-list.

-- Ken in Atlanta
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[Framers] FrameMaker 2015 compatability with earlier versions

2016-09-06 Thread Ken Poshedly
The translation department at my company's home office in China is considering 
to obtain FrameMaker 2015. That's the best wording I can use for this because 
I'm sure all of us are aware of the hacking in that country, so I can't speak 
for how they'll get the software. (My company is absolutely humongous in China 
with offices worldwide, but operates as if the staff consists of only four or 
five minimum-wage peons. Sort of how Scrooge treated Marley in The Christmas 
Carol.)

My office is in metro Atlanta and we use "FrameMaker Version 11.0," with really 
no problems — though I wish we didn't have to jump through hoops to archive 
[book-build] a finished manual. (Even then, those archives have their own 
problems with duplicates of some files in different folders.)

I already know that files created (or edited) in a newer version of Frame must 
be deliberately saved to a lower version so they can be accessed by those with 
the earlier Frame product.

Because of the multi-generational difference between FrameMaker 2015 and Frame 
11, I'm concerned that the newer product will not save files to the earlier 
level (FM11) that we here can use.

Are my concerns valid or is everything hunky-dory? And no, the Chinese 
management at my office will definitely NOT (i.e., no way, nada, hell-no!, 
etc.) upgrade my department of three American writers with the new product. The 
Chinese business model (or at least the one my company follows) is to cut costs 
but hope for increased sales. I'll be glad to discuss that issue off-list.

-- Ken in Atlanta
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Re: [Framers] middle (vertical) alignment in table cell ?

2016-06-14 Thread Ken Poshedly
Maybe I'm missing something, but what works for me (in FrameMaker 10 and FM11) 
is to highlight the text inside the table cell, then: 

Paragraph Designer -->  Table Cell icon (at far right) -->  at Cell Vertical 
Alignment, choose "Middle" in the drop-down list --> then select Apply (or 
"Update all", if that's what you want to do for all occurrences of this 
paragraph tag inside a table cell).
Like I said, this works for me.
-- Ken in Atlanta
 

On Tuesday, June 14, 2016 2:29 PM, Monique Semp 
 wrote:
 

 > I cannot seem to get the text to be precisely vertically centered. It’s 
 > *almost* centered, and clearly is not Top, Bottom, or As Is. But *almost* 
 > centered is *not* centered. (No, users probably won’t notice. But I notice, 
 > and our design person has noticed and asked me to fix it.)

SOLVED (sorta), with the help of off-list replies and lots of experimentation, 
so I'd like to summarize.

I’ve concluded that FrameMaker is absolutely centering the text: it's 
apparently creating equal space above the ascender (to the cell top) and below 
the descender (to the cell bottom), which certainly means that the text is 
centered. But… we humans (or at least, I) tend to focus on the cap height, and 
expect that to be centered in the cell. And so the vertical centering *appears* 
off.

(I sure wish that I could confirm that this is exactly what FrameMaker is 
doing, but I cannot find it via typical google. Perhaps this is part of the 
deep web, but perhaps it’s that Adobe doesn’t publicize this info.)

So now the question is, do I stick with the accurate placement that FrameMaker 
produces or do I manually adjust things so that the cap height (or some other 
specific typography part ?) *appears* centered in the cell? I’m not sure yet, 
and I’ve tossed that question back to the picky designer :-).

And to complete the thought, such manual fudging can be done many ways: adding 
“spacer” blocks to the Reference Page and then applying them as the paragraph 
style’s Frame Above (and therefore not needing to use a table cell at all); 
changing the paragraph style’s space above/below; changing the table cell’s 
margins; and likely other solutions. And they’d all need to be adjusted if the 
font face or size changed.

Always something new to learn in FrameMaker, that’s for sure!
-Monique
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Re: [Framers] Windows 10 "hijacked" my computer

2016-04-30 Thread Ken Poshedly
Just a follow-up to let all know that I re-installed Windows 10 this morning 
(Saturday) and so far, all _seems_ to be ok (or even good).
I made sure to check that my Adobe stuff, Mozilla Firefox and Eudora all work 
as expected -- and they do (at least right now).
More news as it happens . . . 

And now back our regularly scheduled techie questions.
-- Ken in Atlanta 

On Saturday, April 30, 2016 3:16 PM, Ken Poshedly <poshe...@bellsouth.net> 
wrote:
 
 

 Hi Carol,
I assume that you are also on that list but perhaps my name (Ken in Atlanta) 
got by you. I've been using Eudora since I got it when I transferred from 
Mindspring as a dial-up customer to Bellsouth to begin the long, painful 
process of getting DSL (15 years ago or more) and never looked back. 

I never could get Bellsouth or its new owner (AT) to get DSL to me, but 
instead got ADSL (asynchronous DSL, at 1.5 mbps) instead. Ugh! It was only 
a month ago that U-verse was FINALLY made available in my neighborhood. SO I'm 
in and now have both upload and download speeds of 35-40 mbps. 

I've been on the Eudora email list for years and am one of the MANY who can't 
get over the wealth of knowledge that Katrina passes down to us from on high.
I'm also one of those who just in the past week got past that nasty problem 
with security certificates.
Perhaps "curmudgeonly" is a bit strong, though "sometimes exasperated" really 
comes to mind. So far, nobody's actually torn into her for being so . . . 
"direct".
But, yeah, Eudora, Katrina and the list are just tops!
KEN IN ATLANTA!
 

On Saturday, April 30, 2016 12:35 PM, Studio Smalbro <stu...@smalbro.dk> 
wrote:
 
 

 Win 10 is okay in most respects, but some software won't run as 
expected. I used for instance WSftp, a nice ftp software, but it will 
not work properly unless updated. That said, I am in the same situation 
as you and curses each day Microsoft for their bossy approach to the 
Win10 option!

regards
Bjørn
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Re: [Framers] Windows 10 "hijacked" my computer

2016-04-29 Thread Ken Poshedly
Grant,
Only one thing comes to mind: "YIKES!"
I guess I'll just live with Windows 10 and then gradually work on the privacy 
settings to at least somewhat minimize my availability to marketers. (I know 
one can never be truly anonymous, but there are some things one can do to be 
"smaller". I also now use "Duck Duck Go" as my search engine instead of Google 
itself.)
-- Ken
 

On Friday, April 29, 2016 4:36 PM, "gr...@hedgewizard.net" 
<gr...@hedgewizard.net> wrote:
 
 

 I can tell you (after having the same stealth install), the if you do the 
"revert" you will find that many applications (Firefox, iTunes,others) will not 
be able to update, and if you delete them, you cannot reinstall them.I'm giving 
serious thought to shifting fulltime to Linux Mint, and only run Windows 7 
(Ultimate), in a VM space.
On April 29, 2016 at 1:03 PM Ken Poshedly <poshe...@bellsouth.net> wrote:


Well, Gang, Windows 10 wants me and it wants me NOW!

Some months ago, I signed up for the free offer of Windows 10 for installation 
at MY convenience.

Early this morning when I check the home desktop, Windows 10 had apparently 
self-installed overnight. (I usually leave the platform on all night.)

I rebooted and when prompted with the Windows 10 EULA (end-user license 
agreement), I declined. Windows 10 said it would then  "reinstall my Windows 7".

I didn't have time to wait for it so I let it do its own thing and left for my 
office; I'll see how things played out when I get home tonight.

Two questions:
1. Regarding FrameMaker (I'm running FM10), am I facing any operational or 
other problems or must I reinstall it? If so, that might be a problem because I 
didn't "de-activate" my second license. (One is on the desktop and one is on a 
laptop.)

2. Am I facing any general problems with Windows 10?

I hate when this happens.

-- Ken in Atlanta
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Re: [Framers] Windows 10 "hijacked" my computer

2016-04-29 Thread Ken Poshedly
Thanks to all for the support.
Like I said, I WAS running Windows 7 Home Premium (64-bit) with 8 gigabytes of 
RAM and a 1 TB hard drive.
The main apps I run are FM10, Adobe Acrobat Pro (version 9, I think), MS Office 
2010 and a real oldie-but-goodie "Eudora Version 7.1.0.9" -- the best e-mail 
client around. It continues to beat Outlook, which I'm stuck with at my office. 
Even though Qualcomm dropped it a few years ago but still owns the rights, 
Eudora is still very much used with a very active user-base and e-mail list.
Oh, and it's FREE!
Thunderbird was said to be its successor, but even _it_ has been discontinued. 
And there was even a "Eudora OS" (or something with a similar name), but that 
is also a no-go.
Let me know if any of you want more info on getting it, etc.
-- Ken in Atlanta
 

On Friday, April 29, 2016 3:46 PM, Art Campbell <art.campb...@gmail.com> 
wrote:
 
 

 If you're simply upgrading from 7/8>10, it'll probably happen painlessly and 
you can revert if need be. (The files can be deleted at some point in the 
future if you decide you need more disk space.)As others mentioned, expect some 
drivers updates... applications are less likely to be affected, but the older 
they are, probably the more likely they will be. You don't mention your 
hardware platform, but if you're on a 64bit, you can expect some quickness to 
show up.

Art Campbell                                                                    
      art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and a 
redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.
On Fri, Apr 29, 2016 at 3:36 PM, Penelope Perkins 
<penelope.perk...@synergex.com> wrote:

Ken,

I can't say for sure in your situation, but when IT upgraded us from Win 8.1 to 
Win 10, we did not have to reactivate any Adobe products. (Ironically, we did 
have to reactivate Microsoft Office, even though the version of that had not 
changed.)

We have TCS 5 -- so FM 12, Acro XI, etc. Everything (thankfully!) ran just 
fine, even though it is not officially supported on Win 10. There were some 
posts on the Adobe Forums about the Win 10 upgrade objecting to FM 12, but 
other reports that the upgrade went smoothly. So it may depend on some subtle 
differences in system configuration.

Regards,
Penelope

=
Penelope Perkins, Senior Technical Writer
Synergex International Corp
Sacramento, California


-Original Message-
From: Framers 
[mailto:framers-bounces+penelope.perkins=synergex@lists.frameusers.com] On 
Behalf Of Ken Poshedly
Sent: Friday, April 29, 2016 12:03 PM
To: Framers - frameusers.com <framers@lists.frameusers.com>
Subject: [Framers] Windows 10 "hijacked" my computer

Well, Gang, Windows 10 wants me and it wants me NOW!

Some months ago, I signed up for the free offer of Windows 10 for installation 
at MY convenience.

Early this morning when I check the home desktop, Windows 10 had apparently 
self-installed overnight. (I usually leave the platform on all night.)

I rebooted and when prompted with the Windows 10 EULA (end-user license 
agreement), I declined. Windows 10 said it would then  "reinstall my Windows 7".

I didn't have time to wait for it so I let it do its own thing and left for my 
office; I'll see how things played out when I get home tonight.

Two questions:
1. Regarding FrameMaker (I'm running FM10), am I facing any operational or 
other problems or must I reinstall it? If so, that might be a problem because I 
didn't "de-activate" my second license. (One is on the desktop and one is on a 
laptop.)

2. Am I facing any general problems with Windows 10?

I hate when this happens.

-- Ken in Atlanta
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[Framers] Fw: Windows 10 "hijacked" my computer

2016-04-29 Thread Ken Poshedly
(Missed "Reply-all" and forgot to send this to the list as well.)
-- Ken

 On Friday, April 29, 2016 3:42 PM, Ken Poshedly <poshe...@bellsouth.net> 
wrote:
 
 

 Thanks Rob,
Like I said, I'm running FM10, and NOT FM2015. And I don't have the bucks to 
spring for that either.

I've been a "Framer" since 1998 when I learned and used FM 5.5.6, then version 
7, then 7.1, then 8, then 10 (at home) and now version 11 at my office.
All comments aside from various others that everything after FM8 is unstable, 
FM10 has so far been fine on my platform.
And now on to the great unexplored wilderness (for me) of Windows 10 . . . 

-- Ken
 

On Friday, April 29, 2016 3:31 PM, Robert Lauriston <rob...@lauriston.com> 
wrote:
 
 

 Windows 7 64-bit with 8GB, Windows 10 should be relatively smooth,
though some drivers might break. If you're running FrameMaker 2015
with all updates maybe it would work without tweaking. I'd make a full
backup before trying.

FM 2015 update 1 was the first version to officially support Windows
10, and I've read of numerous problems with older versions.

On Fri, Apr 29, 2016 at 12:10 PM, Robert Lauriston <rob...@lauriston.com> wrote:
> Yeah, that download thing is evil. Last year I had a PC that started
> acting like it was out of disk space even though Windows showed it
> having 10-15% free. Eventually I discovered that there was a hidden
> directory containing the Windows 10 upgrade installer. Which I had not
> signed up for, and which that PC was perhaps not capable of running.
>
> Which version of Windows are you currently running, is it 32-bit or
> 64-bit, and how much memory do you have?
>
> On Fri, Apr 29, 2016 at 12:03 PM, Ken Poshedly <poshe...@bellsouth.net> wrote:
>> Well, Gang, Windows 10 wants me and it wants me NOW!
>>
>> Some months ago, I signed up for the free offer of Windows 10 for 
>> installation at MY convenience.
>>
>> Early this morning when I check the home desktop, Windows 10 had apparently 
>> self-installed overnight. (I usually leave the platform on all night.)
>>
>> I rebooted and when prompted with the Windows 10 EULA (end-user license 
>> agreement), I declined. Windows 10 said it would then  "reinstall my Windows 
>> 7".
>>
>> I didn't have time to wait for it so I let it do its own thing and left for 
>> my office; I'll see how things played out when I get home tonight.
>>
>> Two questions:
>> 1. Regarding FrameMaker (I'm running FM10), am I facing any operational or 
>> other problems or must I reinstall it? If so, that might be a problem 
>> because I didn't "de-activate" my second license. (One is on the desktop and 
>> one is on a laptop.)
>>
>> 2. Am I facing any general problems with Windows 10?


 
   

 
  
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[Framers] Windows 10 "hijacked" my computer

2016-04-29 Thread Ken Poshedly
Well, Gang, Windows 10 wants me and it wants me NOW!

Some months ago, I signed up for the free offer of Windows 10 for installation 
at MY convenience.

Early this morning when I check the home desktop, Windows 10 had apparently 
self-installed overnight. (I usually leave the platform on all night.)

I rebooted and when prompted with the Windows 10 EULA (end-user license 
agreement), I declined. Windows 10 said it would then  "reinstall my Windows 7".

I didn't have time to wait for it so I let it do its own thing and left for my 
office; I'll see how things played out when I get home tonight.

Two questions:
1. Regarding FrameMaker (I'm running FM10), am I facing any operational or 
other problems or must I reinstall it? If so, that might be a problem because I 
didn't "de-activate" my second license. (One is on the desktop and one is on a 
laptop.)

2. Am I facing any general problems with Windows 10?

I hate when this happens.

-- Ken in Atlanta
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Re: [Framers] adding pages

2016-04-15 Thread Ken Poshedly
Bill,
Um, not sure if this helps but I just ran a test here and if I add one 
disconnected page (in my case, right after the last page of the document I'm in 
right now) and then add text until the cursor is at the bottom and then keep on 
adding more text, no new pages are automatically added for that new text flow.
-- Ken in Atlanta
 

On Friday, April 15, 2016 11:43 AM, Peter Gold 
 wrote:
 
 

 It's possible that the non-flowing text frames are not connected to the
main text flow. It might be possible that they became disconnected by a bug
during some processing operation, or that they were either manually
disconnected, or were manually created as separate flows.

In the old days, overfilling a text frame caused a black line to appear
inside the bottom of the frame, if display text symbols was ON.

You can identify  a text flow by clicking in its text, and looking in the
status bar. A handy technique to identify disconnected text frames is to
zoom to the smallest page display size, and maximize the screen window, to
display as many pages at once as possible, then Select All to highlight
text in all the connected text frames in the flow.

If necessary, search Help and Google for "framemaker disconnected text
frames."

HTH

On Thu, Apr 14, 2016 at 3:08 PM, William Saylor 
wrote:

> This is probably a very simple problem but it is rather vexing. I have a
> multi-chapter technical book with prefaces, TOC, chapter, appendices, index
> and so forth. For some reason all of a sudden some of my chapters and
> appendices will no longer automatically add pages as I add content. There
> is
> no (desired) flow change, just fairly vanilla page and pagination and
> auto-numbering throughout the book.
>
> I use the "save as even pages" setting and that seems to work for the
> various documents. Any ideas on what I am missing?
> Thanks,
> Bill
>
> 
>
> Saylor Solutions, Inc.
> William W. Saylor, PE        (v)  719 426-2946
> 41500 E. 112th Ave.  (mob) 719 373-3770
>
>
> Bennett, CO
> 80102        wsay...@earthlink.net
>
>
>
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archive follow-up and more

2015-06-24 Thread Ken Poshedly
First, thanks to _all_ for your great advice on the archiving / book packaging 
feature in FrameMaker. I know now full-well that there's NO chance that we'll 
upgrade to FM12 or FM2015. There IS the possibility of Squidds Finaliser, but 
even the links to English-language screens for it come up as only in German. 
For instance http://finalyser.com/help changes to TechComm | SQUIDDS and German 
language stuff. Help, someone?
Second (and totally unrelated), is it possible to directly import MS Publisher 
files into FrameMaker docs? Or must you first convert the PUB files into HTML 
(or MS Word or something else) and then do a file import? Does anyone here have 
some background in this?
Finally, it has been my long-time understanding from informal conversations 
with other tech writers over the past 30 years that MS Publisher is used by 
very, very few companies today, and that FM is by far King of the Hill, with 
others (such as Quark Express and the ubiquitous MS Word) filling in the middle 
area. Is there a pie-chart website that might help me out with this?
Thanks all . . .
-- Ken in Atlanta
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FM12 questions

2015-06-22 Thread Ken Poshedly
Questions for all you FrameMaker 12 users out there.
1. Is it true that Adobe has officially built (incorporated) into FM 12 a 
stable, accurate book archiving feature (so well-done by the late Bruce Foster 
through FM 8)?

2. If so, how well does it function? We at my company use FM 11 along with the 
third-party book archiving script for FM9 and later made available after Mr. 
Foster's passing, and have consistent problems with how this script creates two 
copies of each FM chapter file (one in the main folder and another in the book 
Insets folder) with almost all external (chapter-to-chapter) x-refs broken so 
that pdf files generated from books archived using this script also have broken 
external x-refs.

3. What is the upgrade price for we who use FM 11?
Thanks in advance,
-- Ken in Atlanta
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Re: FM12 questions

2015-06-22 Thread Ken Poshedly
Thanks Craig,
The Extendscript version is the one we downloaded and use here because there 
was no other alternative available.
So the Packager feature creates a zip file. OK. But then is that just a 
simple gathering of the relevant FM book, chapter and image files or can one 
open the book and its member chapter in that zip file and generate a pdf file 
with all external and internal x-refs intact (just like you could with Bruce 
Foster's archive plug-in for FM 8)?
That last part is REALLY important to us here.
After seeing all the online snafus experienced by others who downloaded trial 
versions of Adobe software only to see it wipe out the previous version, I'm 
afraid to go that route.
-- Ken in Atlanta
 


 On Monday, June 22, 2015 11:37 AM, Craig Ede craig...@hotmail.com wrote:
   
 

 #yiv0549819193 #yiv0549819193 --.yiv0549819193hmmessage 
P{margin:0px;padding:0px;}#yiv0549819193 
body.yiv0549819193hmmessage{font-size:12pt;font-family:Calibri;}#yiv0549819193 
There is an Archiver Extendscript that came out after the release of FM10 but 
that had problems.

FM 2015 (aka FM 13) has a Packaging feature that puts all book content into a 
single zip file. I haven't tried it, but I was going to recommend it to a 
former employer who had book referencing graphics in a willy-nilly fashion. 
This would really help him get things into single folders.
http://www.adobe.com/content/dam/acom/en/products/framemaker/framemaker_2015/pdf/FM_2015_VERSION_COMPARISION.pdf

According to that PDF, FM 12 has the Packager, too. Upgrade price to FM 2015 is 
as cited at the end of the PDF reference in the link above.

Craig 

Date: Mon, 22 Jun 2015 15:23:11 +
From: poshe...@bellsouth.net
To: framers@lists.frameusers.com
Subject: FM12 questions

Questions for all you FrameMaker 12 users out there.
1. Is it true that Adobe has officially built (incorporated) into FM 12 a 
stable, accurate book archiving feature (so well-done by the late Bruce Foster 
through FM 8)?

2. If so, how well does it function? We at my company use FM 11 along with the 
third-party book archiving script for FM9 and later made available after Mr. 
Foster's passing, and have consistent problems with how this script creates two 
copies of each FM chapter file (one in the main folder and another in the book 
Insets folder) with almost all external (chapter-to-chapter) x-refs broken so 
that pdf files generated from books archived using this script also have broken 
external x-refs.

3. What is the upgrade price for we who use FM 11?
Thanks in advance,
-- Ken in Atlanta

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Re: secured PDFs

2015-03-03 Thread Ken Poshedly
In addition to hard-copies of our manuals included in the operator cab of the 
heavy construction equipment my company manufactures and markets worldwide, we 
also make available pdf files of our manuals with passwords to prevent changes, 
copying text  images, etc.

So far, we're not aware of any plagiarism or other unauthorized use of our 
stuff. At least not yet.

-- Ken in Atlanta



On Tuesday, March 3, 2015 3:33 PM, tom.beiswen...@emhartglass.com 
tom.beiswen...@emhartglass.com wrote:
 



We used to deliver user guides as secured PDFs; however, the security settings 
in Acrobat 9 never fully suited our
needs. We have since upgraded to Acrobat 12, but I haven't checked if the
settings are any better. That said, securing the documents ended up being
more pain than it was worth. Too many users wanted to extract pages or
do other things that we deemed were OK. We dropped the securing documents
years ago. I know there is fear that someone could steal some trade secret
(I never found one in our manuals), but as long as you are distributing
a document in either PDF or print, you have to assume that sooner or later
your competition will manage to get a copy. 

As far as protecting ourselves from
someone modifying our documentation in a way that could expose us to liability
for machine damage or personal injury, we cover ourselves (per the lawyers)
by including disclaimers in the preface and noting that the documentation
always remains our proprietary property and cannot be altered or duplicated
without our permission. I'm sure that doesn't stop anyone, but the legal
folks say that if a customer violates that clause, they place themselves
at risk through no fault of ours. 




Tom Beiswenger
Manager, Technical  Training Documentation, Project Manager - Inspection
Business
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.com 



From:  
 Johnson, Joyce
jjohn...@abtg.com 
To:  
 framers@lists.frameusers.com
framers@lists.frameusers.com 
Date:  
 03/03/2015 03:14 PM 
Subject:
   secured PDFs 
Sent by:
   framers-boun...@lists.frameusers.com 

 


We deliver user guides (software and hardware)
to customers  via password-protected pdfs, loaded onto servers and
also posted on our customer web portal.  
  
I’m wondering how members of this group
deliver customer-facing documents. Do you use pdfs? If so, do you secure
those pdfs? If you secure them, how do you accommodate in-house colleagues
who request unsecured pdfs so they can extract pages and images? 
  
Thanks in advance for your responses. 
  
Joyce 
  
Joyce M. Johnson 
AmerisourceBergen 
Lead Technical Writer 
Technology Group 
  
1400 Busch Parkway 
Buffalo Grove, IL 60089 
  
847.808.5875 
888.537.3102 ext 15875 
  
www.abtg.com 
  
CONFIDENTIALITY NOTICE: This
electronic mail transmission may contain privileged and/or confidential
information and is intended only for the review of the party to whom it
is addressed. If you have received this transmission in error, please 
immediately
return it to the sender, delete it and destroy it without reading it. Unintended
transmission shall not constitute the waiver of the attorney-client or
any other privilege. 
  
 ___


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Re: secured PDFs

2015-03-03 Thread Ken Poshedly
It's more a matter of our verbage and/or images being copied and used in the 
documentation by competitors.

As a tech writer for two world-known heavy equipment companies over the past 17 
years, I know first-hand that it is not uncommon for former technicians and 
trainers to be put in front of a keyboard and terminal to produce manuals when 
they get too old to travel long distances or for extended periods for 
training or service duties. Their skills are valued far more than their ability 
to write coherent text.


They obviously know every thread-pitch, ampere and torque of all bolts and 
everything else, but proper writing skills and observance of copyright laws are 
TOTALLY foreign to many of them. That is exactly what happened when I worked 
alongside a former friend who had been a trainer for many years but then got 
into technical writing. Cutting and pasting stuff verbatim from competitors' 
manuals was totally what he did. When I told him our company could 
theoretically get sued out of existence, he brushed it off.

In the real world, I don't know if that kind of stuff (being sued for using 
plagiarized text and graphics in construction equipment manuals) actually 
matters, but my job -- the way I see it -- includes protecting my employer from 
this kind of stuff.



On Tuesday, March 3, 2015 4:00 PM, john.x.pos...@us.hsbc.com 
john.x.pos...@us.hsbc.com wrote:
 



Ken...just wondering...
If a customer buys your product, what do you care if they make changes?

John X Posada
AML Syst  Ops Supt Data Analyst | US FCC  RC Systems Control  Analytics
| HSBC North America Holdings Inc
330 Madison Ave., NY NY

___ 





Phone  
  Int: 212-525-5483 Ext: Personal Cellphone - 732-259-2874  
Fax
  Conference Bridge - 877-304-0052, Code 74809254
Email  
  john.x.pos...@us.hsbc.com  

___ 
Protect our environment - please only print this if you have
to!






From:Ken Poshedly poshe...@bellsouth.net
To:tom.beiswen...@emhartglass.com
tom.beiswen...@emhartglass.com, Johnson, Joyce
jjohn...@abtg.com
Cc:framers@lists.frameusers.com framers@lists.frameusers.com
Date:03/03/2015 03:56 PM
Subject:Re: secured PDFs
Sent by:framers-boun...@lists.frameusers.com



In addition to hard-copies of our manuals included in the operator cab of
the heavy construction equipment my company manufactures and markets
worldwide, we also make available pdf files of our manuals with passwords
to prevent changes, copying text  images, etc.

So far, we're not aware of any plagiarism or other unauthorized use of our
stuff. At least not yet.

-- Ken in Atlanta


On Tuesday, March 3, 2015 3:33 PM, tom.beiswen...@emhartglass.com
tom.beiswen...@emhartglass.com wrote:


We used to deliver user guides as secured PDFs; however, the security
settings in Acrobat 9 never fully suited our needs. We have since upgraded
to Acrobat 12, but I haven't checked if the settings are any better. That
said, securing the documents ended up being more pain than it was worth.
Too many users wanted to extract pages or do other things that we deemed
were OK. We dropped the securing documents years ago. I know there is fear
that someone could steal some trade secret (I never found one in our
manuals), but as long as you are distributing a document in either PDF or
print, you have to assume that sooner or later your competition will
manage to get a copy.

As far as protecting ourselves from someone modifying our documentation in
a way that could expose us to liability for machine damage or personal
injury, we cover ourselves (per the lawyers) by including disclaimers in
the preface and noting that the documentation always remains our
proprietary property and cannot be altered or duplicated without our
permission. I'm sure that doesn't stop anyone, but the legal folks say
that if a customer violates that clause, they place themselves at risk
through no fault of ours.




Tom Beiswenger
Manager, Technical  Training Documentation, Project Manager - Inspection
Business
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira

Re: FM 12 and Acrobat on same machine

2015-02-20 Thread Ken Poshedly
Jeff is right-on, as far as I'm concerned. Definitely install Acrobat before 
installing FM (making sure to not install the FM PDF creation thingy on top of 
your existing Acrobat installation).

My own question is if my company should bump up to FM 12 from FM 11 if our 
deliverables are only pdf files. That's it -- my company is just not concerned 
with html, etc.

Plus, at $1,000 a pop, Adobe isn't too concerned with pricing itself out of 
reach of more potential customers. What are the differences between the two 
versions that we should make the move?

-- Ken in Atlanta

Sent from my iPhone

 On Feb 20, 2015, at 9:08 AM, Jeff Coatsworth jeff.coatswo...@jonasclub.com 
 wrote:
 
 When FM is installed standalone, a “headless” PDF Creator version is 
 installed to be able to generate PDFs out of FM. This can sometimes clobber 
 existing installs of Acrobat. Adding it after the fact should replace the 
 “headless” version, but if it fails, then uninstalling everything, installing 
 Acrobat first and then installing FM next (mindful of the setting to stop the 
 PDF Creator from installing) should get you up and running.
  
 From: framers-boun...@lists.frameusers.com 
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Denis Daly
 Sent: February-20-15 6:00 AM
 To: framers@lists.frameusers.com
 Subject: FM 12 and Acrobat on same machine
  
 Good morning all,
  
 I am hoping to add Adobe Acrobat to my FM 12 installation soon.
  
 I was just wondering about best practice regarding this.
  
 I assume it is recommended to use Acrobat rather than say a cheaper PDF 
 editor , like Foxit?
  
 Also, could someone explain what happens when Acrobat is co-installed, in 
 terms of any effect on  the normal PDF creation within FM? Do I need to be 
 aware of any issues?
  
 Thanks in advance,
  
 Denis
  
  
  
 Kind regards,
 Denis Daly
 Technical Writer
  
 image001.jpg
 Kilbrittain, Bandon, Co. Cork, IRELAND
  
 Mobile: +353 86 3539962
 Phone:  +353 21 2439119/140
 Fax:   +353 21 2380559
 Info:  www.icpnewtech.com
  
 ___
 
 
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Broken x-refs after archiving

2015-01-30 Thread Ken Poshedly
Conditions:
 
·FrameMaker
11.0 on Windows 7 platforms with Archive script downloaded and installed.
 
·FrameMaker
source files located, completed and archived on network drive.
 
·FrameMaker
book opened and member files highlighted but not opened (according to the
instructions that accompanied the archive script).
 
·Then
File -- Utilities -- Archive
 
·A
spot-check of various x-refs in the FrameMaker files in the archive folder for
the book show some but not all broken x-refs.
 
·The
x-refs in the original FrameMaker book files remain OK and intact.
 
·There
doesn't seem to be any pattern, except that the broken x-refs occur ONLY in the
archived FrameMaker files.
 
NOTE:
One of our other department writers just performed an archive test where the 
book and member files were
located on and also archived onto her hard drive and the problem persists.

Is there only one archive plug-in/script out there (that is, the one we use), 
or is there another  one -- even for a fee?

-- Ken in Atlanta
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Re: FM10 - Changing licensed machines

2015-01-12 Thread Ken Poshedly
As stated in a hugely long e-mail thread started by me, my frustrating personal 
experience the week after Christmas was to install Adobe Acrobat first, THEN 
install FM -- avoiding the PDF Creator thing (as stated above in this e-mail 
thread).

-- Ken in Atlanta



On Monday, January 12, 2015 9:25 AM, tom.beiswen...@emhartglass.com 
tom.beiswen...@emhartglass.com wrote:
 



One more thing. You should be aware that
with the latest version of Adobe Reader (v 11), users will not be able
to activate any multimedia content in your pdf docs (if present). Adobe
has removed Flash Player from Reader, which requires users to have the
full versions of Adobe Flash Player and the Flash plug-in (even if the
MM files are not SWF or FLV). 

I spent months trying to figure out
why videos would not play. Thanks to Frammer Shlomo Perets, the problem
was solved when these programs are loaded. You can find them at: 
http://helpx.adobe.com/acrobat/using/flash-player-needed-acrobat-reader.html  




Tom Beiswenger
Manager, Technical  Training Documentation, Project Manager - Inspection
Business
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.com 



From:  
 Jeff Coatsworth jeff.coatswo...@jonasclub.com 
To:  
 framers@lists.frameusers.com
framers@lists.frameusers.com 
Date:  
 01/12/2015 08:55 AM 
Subject:
   RE: FM10 - Changing
licensed machines 
Sent by:
   framers-boun...@lists.frameusers.com 

 


You should be able to download
the FM10 installer from the Adobe Licensing site; but be sure to deactivate
FM on your old machine before installing on the new machine. With separate
copies of FM and Acrobat, you should tweak the FM install to skip the add-on
PDF Creator (that’s the headless one that ships with FM), then load the
full Acrobat. 
  
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Samantha Nair
Sent: January-12-15 6:40 AM
To: framers@lists.frameusers.com
Subject: FM10 - Changing licensed machines 
  
Hi all, 
  
Apologies for the asking
before trying approach, but I need this to be as seamless as possible
as I'm a (paranoid about Adobe) sole writer with major deadlines. 
  
I have inherited the
following: 
   * Win 7 (64-bit) setup 
   * Upgraded FM10 installation
(upgraded via Adobe website, from FM7 CD installation) 
   * Adobe Acrobat 11 installed
from Adobe Cloud​I
have a new Win 7 (64-bit) machine​that I need to re-install my setup onto. 
  
For licencing issues,
I will be un-installing everything from my old machine before installing,
but wanted to check if there is a recommended way of installing onto the
new box. Past experience has taught me - FM first, then Adobe Acrobat,
but that was with TCS. 
  
Would you recommend
I use the same procedure as was originally done - that is, FM 7, FM 10
upgrade, Acrobat?? Or will Adobe allow me to download FM10 from the Cloud
even though it was just an upgrade that was purchased?? Trawling through
the Adobe site has left me with more questions than answers! 
  
Thanks, 
Sam. 
  
--  
Samantha Nair
Software Technical Author___


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Re: Setup has detected . . .

2015-01-09 Thread Ken Poshedly
You got it, David. You got it.

As said earlier and after much frustration, I finally uninstalled ALL the Adobe 
things and THEN successfully installed Acrobat Pro 9.

Afterwards, I re-installed FrameMaker 10, but WITHOUT the PDF Creation 
fiendish-thingy (a la Yellow Submarine).

I mistakenly believed uninstalling FrameMaker 10 the first time would also 
uninstall its hangers-on, but obviously NOT.

-- Ken





On Friday, January 9, 2015 4:00 PM, David Artman da...@davidartman.com wrote:
 



Hopefully I'm not too late to help!
 
I actually got a new system at work today and fully rebuilt my production 
environment before lunch (FM8 + CS5  AcroPro9  oXygen  all updates across 
the system).
 
As it wasn't my first rodeo with Frame and the terrible PDF support, I knew to 
do the following:
1) Install FM8 but DO NOT install PDF Creation from the FM disk (8 prompts; 
later it might be a checkbox).
2) Install all FM8 updates, in order, from the web. 
3) Install PhotoShop and Illustrator ONLY from CS5.
4) Install Acrobat Pro 9, full (even all language support).
5) Install all my other helpers and oXygen (we are in transition to DITA/XML).
6) Run Windows Update. Twice.
7) Update Java (incidental; we use vCloud Director).
8) THEN run Adobe Updater.
 
Done. The critical step, as your friend deduced, is not to let FrameMaker do 
ANYTHING to setup Acrobat, Distiller, PDF Printer, etc: nothing. And only 
install Acrobat Pro after ALL other Adobe products are installed: let it do 
it's thing without any chance of something dumber coming along and fixing it.
 
HTH;
David

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Re: Setup has detected . . .

2015-01-03 Thread Ken Poshedly
Hey,

sigh Thanks for trying but CCleaner wasn't able to clear up the problem.

I'm off to my friend's place this afternoon (the one who has done wondrous 
workarounds with various software in the past on his and other platforms) to 
see what he can do. If no success there, then a back-up once more to my 
external drive and a re-install of Windows 7 on the C-drive and start from 
scratch with my program installations -- and Acrobat Pro Version 9 will be the 
first one after the Windows updates and mother board device drivers are 
reloaded. 


It will be painful but not nearly as bad as it could be since I've only had 
this thing in place since Monday.

-- Ken in Atlanta



On Saturday, January 3, 2015 1:21 PM, Syed Zaeem Hosain 
(syed.hos...@aeris.net) syed.hos...@aeris.net wrote:
 



A SWAG:
 
After you de-install the applications, please run CCleaner (free version is at 
www.piriform.com) and see if this helps remove any issues in the Windows 
registry that are causing the problem you are experiencing.
 
During registry cleaning (second tab in the app), please uncheck the “Unused 
File Extensions” option though – my experience is that this causes me 
difficulties.
 
Z
 
From:framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Ken Poshedly
Sent: Friday, January 02, 2015 8:41 PM
To: Fred Ridder
Cc: framers@lists.frameusers.com
Subject: Re: Setup has detected . . .
 
Nope (to your first paragraph questions).

Sent from my iPhone

On Jan 2, 2015, at 11:32 PM, Fred Ridder docu...@hotmail.com wrote:
Do you by any chance have Adobe Reader X or Adobe Reader XI installed? Either 
of these would be detected by the Acrobat 9 installer as a newer Adobe 
application for reading PDFs, and most likely cause it to bail out of the 
Acrobat installation.

And FWIW, Acrobat 9 had some security issues that may or may not have been 
patched because version 9 is now two versions out of date.

-Fred Ridder



Date: Fri, 2 Jan 2015 19:38:58 -0800
From: poshe...@bellsouth.net
Subject: Re: Setup has detected . . .
To: tom.beiswen...@emhartglass.com
CC: framers@lists.frameusers.com
Hey Tom,
 
At this time, I have not yet re-installed FM10 and still canNOT reinstall 
Acrobat 9 Pro without getting that damn popup.
 
And remember, after clicking OK on the (Setup has detected ...) popup 
window, the main Acrobat setup window returns to present only a Finish 
button and when you click on it, the whole thing closes.
 
No choices are presented at any time as to whether you want to install this 
or that.
 
And I'm well-aware of what you said about FM pdf printing so that's not an 
issue.
 
Thanks for the reply and let me know of any other ideas.
 
-- Ken in Atlanta
 
On Friday, January 2, 2015 10:27 PM, tom.beiswen...@emhartglass.com 
tom.beiswen...@emhartglass.com wrote:
 
Ken, I had a similar problem, but with FM12. The solution was to make sure 
you uninstall Acrobat 9 and restart. The when you load FM make sure not to 
enable pdf printing. Load acrobat next. 

Tom Beiswenger
Manager, technical  training documentation
Bucher Emhart Glass
 
Sent from my iPhone

On Jan 2, 2015, at 10:08 PM, Ken Poshedly poshe...@bellsouth.net wrote:
I recently (earlier this week) upgraded my home platform with a new 
motherboard (MSI A88X-G43), 64-bit Windows 7 and 16 GB of RAM on the 
recommendation of a friend who's en electrical engineer and services control 
systems at various industrial plants across the southeastern U.S. His house 
is probably wired better than any computer store. And he has helped out at 
various times in the past, so I trust his opinion.

The C-drive partition of my hard drive is for my programs and the D-drive 
partition is for my data folders and files.

Before doing the upgrade, I backed up (copied) everything from both the C 
and D drives onto my external hard drive.

I then deactivated and uninstalled FrameMaker 10, then uninstalled Acrobat 
9; I could find nothing about deactivating it before uninstalling it.

Now, after the upgrade, I reinstalled FrameMaker 10 (using the 30-day trial 
button during these tests) and it runs fine.

But Acrobat 9 Pro will not install. Instead, right after the opening 
(splash?) screen, a popup appears with the message, Setup has detected 
that you already have a more functional product installed. Setup will now 
terminate and the OK button.

I noted that when I open an existing pdf file, it displays in HTML but 
exactly as a pdf file.

So I once more uninstalled FrameMaker 10 and even did a system restart, but 
with no luck. The same popup appears when I try to install Acrobat 9 and I 
don't know where to go from here. Is there a registry listing or something 
that I should edit? And if so, where and how?
 
I understand that if all else fails, I'm looking at doing a total Windows 7 
RE-install.
 
Cripe. What a way to start the new year.
 
___
 
 
You are currently

Re: Setup has detected . . .

2015-01-03 Thread Ken Poshedly
Group,

Well, it took the help of the high-tech friend previously mentioned to get it 
done, but we finally got Acrobat Pro Version 9 installed.

The culprit that kept preventing it (and causing the Setup has detected a more 
functional product popup) turned out to be the Adobe pdf creator thing that 
INstalled with FrameMaker but did not UNinstall when I uninstalled FrameMaker 
to see if doing so would allow Acrobat Pro to complete its install.

The first part of the late-afternoon session was spent downloading and 
installing the latest AMD chipset drivers from the MSI web site. I don't know 
if any other of you have an MSI motherboard with AMD processor, but my 
experience with it was terrible; the physical installation early last week was 
ok, but installing the MSI device drivers via the God-awful Live Update 6 
feature did NOT function correctly. I tried it over and over and the download 
seemed to complete but the new drivers never actually installed (as indicated 
by the MSI Live Update History tab).

My phone converations with the MSI tech support folks were such that they 
assumed the download would automatically result in the drivers automatically 
installing -- but they didn't. So the tech support was NOT good, nor surprised 
or inquisitive.

Anyway, my friend found a backdoor way to get them (not via Live Update 6) and 
installed them. The result was a superior display and no more popups announcing 
that hardware acceleration was not enabled (even though it was, as indicated 
by the Windows 7 device driver troubleshooting window).

The only reason for this update was a move to 64-bit Windows 7 because my old 
(superior) ASUS motherboard did not support Windows 7 after I moved from 
Windows XP. In hindsight, I wish I'd purchased another ASUS motherboard, but 
money was a problem at the time.

So after that, we once more tried various ways to get Acrobat 9 on there, but 
to no avail. So we checked Control, Panel -- Uninstall Programs and then found 
the Adobe PDF Creator thing. I actually believed uninstalling FrameMaker 
uninstalled all of it and its add-ons but I was obviously wrong. Too much faith 
in the company, I guess.

So to be safe, we unstalled all of the Adobe things and ta-da! Acrobat 9 
installed smoothly and beautifully; and after opening a few test pdf files to 
check it out, it works just as it should.

Tomorrow (Sunday), I'll REinstall FrameMaker 10. Which features should I NOT 
install? Remember -- it's Acrobat Pro Version 9 and FrameMaker 10.

Again, thanks to all for your kind assistance.

-- Ken in Atlanta



On Saturday, January 3, 2015 2:20 PM, Robert Lauriston rob...@lauriston.com 
wrote:
 



Did you apply the Acrobat 9.2 update?

Did you check the Programs and Features control panel to make sure
that some newer version of Reader or Acrobat is not installed?



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Re: Setup has detected . . .

2015-01-02 Thread Ken Poshedly
Hey Tom,

At this time, I have not yet re-installed FM10 and still canNOT reinstall 
Acrobat 9 Pro without getting that damn popup.

And remember, after clicking OK on the (Setup has detected ...) popup 
window, the main Acrobat setup window returns to present only a Finish button 
and when you click on it, the whole thing closes.

No choices are presented at any time as to whether you want to install this or 
that.

And I'm well-aware of what you said about FM pdf printing so that's not an 
issue.

Thanks for the reply and let me know of any other ideas.

-- Ken in Atlanta



On Friday, January 2, 2015 10:27 PM, tom.beiswen...@emhartglass.com 
tom.beiswen...@emhartglass.com wrote:
 



Ken, I had a similar problem, but with FM12. The solution was to make sure you 
uninstall Acrobat 9 and restart. The when you load FM make sure not to enable 
pdf printing. Load acrobat next. 

Tom Beiswenger
Manager, technical  training documentation
Bucher Emhart Glass


Sent from my iPhone

On Jan 2, 2015, at 10:08 PM, Ken Poshedly poshe...@bellsouth.net wrote:


I recently (earlier this week) upgraded my home platform with a new 
motherboard (MSI A88X-G43), 64-bit Windows 7 and 16 GB of RAM on the 
recommendation of a friend who's en electrical engineer and services control 
systems at various industrial plants across the southeastern U.S. His house is 
probably wired better than any computer store. And he has helped out at 
various times in the past, so I trust his opinion.

The C-drive partition of my hard drive is for my programs and the D-drive 
partition is for my data folders and files.

Before doing the upgrade, I backed up (copied) everything from both the C and 
D drives onto my external hard drive.

I then
 deactivated and uninstalled FrameMaker 10, then uninstalled Acrobat 9; I could 
find nothing about deactivating it before uninstalling it.

Now, after the upgrade, I reinstalled FrameMaker 10 (using the 30-day trial 
button during these tests) and it runs fine.

But Acrobat 9 Pro will not install. Instead, right after the opening 
(splash?) screen, a popup appears with the message, Setup has detected 
that you already have a more functional product installed. Setup will now 
terminate and the OK button.

I noted that when I open an existing pdf file, it displays in HTML but 
exactly as a pdf file.

So I once more uninstalled FrameMaker 10 and even did a system restart, but 
with no luck. The same popup appears when I try to install Acrobat 9 and I 
don't know where to go from here. Is there
 a registry listing or something that I should edit? And if so, where and how?


I understand that if all else fails, I'm looking at doing a total Windows 7 
RE-install.


Cripe. What a way to start the new year.



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Setup has detected . . .

2015-01-02 Thread Ken Poshedly
I recently (earlier this week) upgraded my home platform with a new motherboard 
(MSI A88X-G43), 64-bit Windows 7 and 16 GB of RAM on the recommendation of a 
friend who's en electrical engineer and services control systems at various 
industrial plants across the southeastern U.S. His house is probably wired 
better than any computer store. And he has helped out at various times in the 
past, so I trust his opinion.

The C-drive partition of my hard drive is for my programs and the D-drive 
partition is for my data folders and files.

Before doing the upgrade, I backed up (copied) everything from both the C and D 
drives onto my external hard drive.

I then deactivated and uninstalled FrameMaker 10, then uninstalled Acrobat 9; I 
could find nothing about deactivating it before uninstalling it.

Now, after the upgrade, I reinstalled FrameMaker 10 (using the 30-day trial 
button during these tests) and it runs fine.

But Acrobat 9 Pro will not install. Instead, right after the opening 
(splash?) screen, a popup appears with the message, Setup has detected that 
you already have a more functional product installed. Setup will now terminate 
and the OK button.

I noted that when I open an existing pdf file, it displays in HTML but exactly 
as a pdf file.

So I once more uninstalled FrameMaker 10 and even did a system restart, but 
with no luck. The same popup appears when I try to install Acrobat 9 and I 
don't know where to go from here. Is there a registry listing or something that 
I should edit? And if so, where and how?

I understand that if all else fails, I'm looking at doing a total Windows 7 
RE-install.

Cripe. What a way to start the new year.___


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Re: Setup has detected . . .

2015-01-02 Thread Ken Poshedly
Nope (to your first paragraph questions).

Sent from my iPhone

 On Jan 2, 2015, at 11:32 PM, Fred Ridder docu...@hotmail.com wrote:
 
 Do you by any chance have Adobe Reader X or Adobe Reader XI installed? Either 
 of these would be detected by the Acrobat 9 installer as a newer Adobe 
 application for reading PDFs, and most likely cause it to bail out of the 
 Acrobat installation.
 
 And FWIW, Acrobat 9 had some security issues that may or may not have been 
 patched because version 9 is now two versions out of date.
 
 -Fred Ridder
 
 Date: Fri, 2 Jan 2015 19:38:58 -0800
 From: poshe...@bellsouth.net
 Subject: Re: Setup has detected . . .
 To: tom.beiswen...@emhartglass.com
 CC: framers@lists.frameusers.com
 
 Hey Tom,
 
 At this time, I have not yet re-installed FM10 and still canNOT reinstall 
 Acrobat 9 Pro without getting that damn popup.
 
 And remember, after clicking OK on the (Setup has detected ...) popup 
 window, the main Acrobat setup window returns to present only a Finish 
 button and when you click on it, the whole thing closes.
 
 No choices are presented at any time as to whether you want to install this 
 or that.
 
 And I'm well-aware of what you said about FM pdf printing so that's not an 
 issue.
 
 Thanks for the reply and let me know of any other ideas.
 
 -- Ken in Atlanta
 
 
 On Friday, January 2, 2015 10:27 PM, tom.beiswen...@emhartglass.com 
 tom.beiswen...@emhartglass.com wrote:
 
 
 Ken, I had a similar problem, but with FM12. The solution was to make sure 
 you uninstall Acrobat 9 and restart. The when you load FM make sure not to 
 enable pdf printing. Load acrobat next. 
 
 Tom Beiswenger
 Manager, technical  training documentation
 Bucher Emhart Glass
 
 Sent from my iPhone
 
 On Jan 2, 2015, at 10:08 PM, Ken Poshedly poshe...@bellsouth.net wrote:
 
 I recently (earlier this week) upgraded my home platform with a new 
 motherboard (MSI A88X-G43), 64-bit Windows 7 and 16 GB of RAM on the 
 recommendation of a friend who's en electrical engineer and services control 
 systems at various industrial plants across the southeastern U.S. His house 
 is probably wired better than any computer store. And he has helped out at 
 various times in the past, so I trust his opinion.
 
 The C-drive partition of my hard drive is for my programs and the D-drive 
 partition is for my data folders and files.
 
 Before doing the upgrade, I backed up (copied) everything from both the C and 
 D drives onto my external hard drive.
 
 I then deactivated and uninstalled FrameMaker 10, then uninstalled Acrobat 9; 
 I could find nothing about deactivating it before uninstalling it.
 
 Now, after the upgrade, I reinstalled FrameMaker 10 (using the 30-day trial 
 button during these tests) and it runs fine.
 
 But Acrobat 9 Pro will not install. Instead, right after the opening 
 (splash?) screen, a popup appears with the message, Setup has detected 
 that you already have a more functional product installed. Setup will now 
 terminate and the OK button.
 
 I noted that when I open an existing pdf file, it displays in HTML but 
 exactly as a pdf file.
 
 So I once more uninstalled FrameMaker 10 and even did a system restart, but 
 with no luck. The same popup appears when I try to install Acrobat 9 and I 
 don't know where to go from here. Is there a registry listing or something 
 that I should edit? And if so, where and how?
 
 I understand that if all else fails, I'm looking at doing a total Windows 7 
 RE-install.
 
 Cripe. What a way to start the new year.
 
 ___
 
 
 You are currently subscribed to framers as tom.beiswen...@emhartglass.com.
 
 Send list messages to framers@lists.frameusers.com.
 
 To unsubscribe send a blank email to
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Re: Moderating framers WAS: FrameMaker graphics question

2014-06-05 Thread Ken Poshedly
Just to let all know that I had e-mailed the list moderator either the same day 
or one day later (and that was what? a week ago or so?), and I still don't know 
why my posts are held back.

-- Ken in Atlanta



On Thursday, June 5, 2014 10:57 AM, Harding, Dan dhard...@illinois.edu 
wrote:
 



I made a similar complaint about the over-moderation and delays as of late on 
this list, and the message was never posted to the list… as I expect this one 
to not be posted as well.
 
Manual approval for every single message to the list is an outdated method. 
For those people who need help resolving problems in a timely manner, having 
to wait until the next 24- or 48-hour moderation point comes up slows down 
communication and resolution in both directions.
 
On an open list, responses can be made and viewed as fast as the parties make 
them. With manual moderation, party A makes a request, it’s actually made 
public up to 24 hours later. Even if someone responds with an answer, THAT 
response won’t be seen by the originator (unless cc’d) until another 24 hours 
pass, thus slowing down each response cycle to as long as 48 hours.
 
This list was not always manually processed like it is now. What brought it 
on, and was it approved by the list membership or unilaterally decided upon by 
one or two parties? For that matter, as Craig asked, who is actually in charge 
of this list?
 
For the list to be effective, the communication needs to be in real time (or 
as close to real time as email allows).
 
-Dan
 
From:framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Craig Ede
Sent: Tuesday, June 03, 2014 8:52 AM
To: 'Ken Poshedly'; framers@lists.frameusers.com
Subject: Moderating framers WAS: FrameMaker graphics question
 
Statements like Ken's (below) argue for some loosening of the moderation of 
this list. It's one thing to block spammers (and troublemakers) but serious 
users ought to be able to post their questions without long waits and to see 
the answers posted by experienced users who are being moderated. [As a 
long-time framer I suggest this with a clear memory of the flame-wars that 
used to break out here every year and a half or so.]
 
Ken, you could also send a plea to the moderator(s) to pass you through 
without moderation. Who is/are the moderators at this point anyway?
 
Craig
 
From:framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Ken Poshedly
Sent: Friday, May 30, 2014 9:32 AM
To: FrameMaker Users List
Subject: FrameMaker graphics question
 
I did cross-post this elsewhere because -- for whatever reason -- I don't see 
my infrequent posts on this list until one or two days after posting and that 
just doesn't work for me,


 

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FrameMaker graphics question

2014-05-30 Thread Ken Poshedly
I did cross-post this elsewhere because -- for whatever reason -- I don't see 
my 
infrequent posts on this list until one or two days after posting and that just 
doesn't work for me,

We produce operator and other manuals for a heavy equipment manufacturing 
company using FrameMaker 11.0 on a Windows XP plaform.

1. Is there a way to force a certain width line border around all imported 
graphics as they are brought in?

2. Is there a more elegant way to insert a sequential figure number than how 
my company currently does it?

Background for question 1:
The
 procedure here for inserting images is to first insert a right-aligned 
anchored frame 3.25 in. wide. That frame is set to Run into Paragraph 
and as already stated, Right Aligned; it is anchored to its procedural
 text to the left, so if its procedural text is deleted or  moved, that 
anchored frame goes with it. 

I then import by reference an 
subject image inside that anchored frame, scale it to 2.75 in. wide and 
then right-align it inside that anchored frame. (The height of the 
subject image, of course, then dictates the height of the anchored 
frame, but that's no problem.) That leaves a 0.50 inch margin between 
the left side of the subject image and the left side of the anchored 
frame.

The reason for the anchored frame, by the way, is to 
artificially force the procedural text for that subject graphic into a 
one-column format. Yes, I'm one of the few who still believes that a 
true two-column format should be used throughout a book (whether or not 
there are images on the right), but my NOT tech writing or page 
layout-sophisticated supervisor believes all white space on a page needs
 to be used. Thus, most pages wind up with a mix of one-column and 
two-column layouts. (Those paragraphs not accompanied by a graphic are 
full-page-width, while those paragraphs with a graphic are artificially 
left-column-width. Pretty sloppy to my way of thinking.)

Anyway .
 . . after importing, positioning and scaling the subject image as 
described above, I left-click on it (the image, not the anchored frame) 
and use the Graphics toolbox icons to select a solid black border that 
is 0.5 pt in width because all images (referenced or embedded) import 
naked (with no line border). 

So CAN a line border with a 
predefined width be set so we don't have to do it for every image? (Of 
course anchored frames with images that are used repeatedly are simply 
copied and pasted wherever required and they retain their size and 
border attributes.)

Background for question 2:

After the 
image is imported, positioned, sized and bordered, a small text box is
 also placed inside the anchored frame but directly below the subject 
image and left-aligned with its left border. The empty paragraph marker 
within that little text box is then tagged section graphic counter; it
 is set to then automatically display the word Fig. and the applicable
 chapter and sequential figure number separated by a hyphen. For 
example, Fig. 1-2. Surely you get the idea.

That little text 
box is a problem because one has to eyeball its placement to make sure 
it's not too close and not too far from its subject graphic and that it 
is perfectly left-aligned with the left border of its subject graphic. 
Then the subject graphic's runaround props must be set to Do not 
runaround or else no graphic counter text appears inside the little 
text box.What a damn pain in the . . .!

Note that we do also use 
full-page-width images and in those cases, I simply insert a two-row, 
single-column table, stretch it to full-page-width, import and center 
the image into the top row (or cell), tag the empty paragraph marker 
inside row 2 as section graphic counter and the result is as described
 above (left-aligned text with Fig. 1-2 or whatever), but without 
having to create another funky little text box.

I toyed with 
creating a one-column, two-row, right-aligned table to use this method 
for single-column-width graphics, but FrameMaker doesn't allow text to 
the left of a table (at least that I know of). And Frame (or a least MY 
version) doesn't allow placement of a table inside an anchored frame. (I
 just tried it once more and it won't.)

So again I ask if  there a way to accomplish this whole extravaganza more 
simply?

Yep, it's Friday.

Ken in Atlanta
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Re: Keeping both versions

2014-05-14 Thread Ken Poshedly
My exact question a month or two ago.

I simply did the install and very carefully made sure no menus or questions 
came up to ask about replacing anything already there.

The result is both (in my case) Frame 8 and Frame 10 available as I need them 
and no problems after doing multiple tests on both versions.

-- Ken in Atlanta






 From: Theresa de Valence t...@bstw.com
To: framers@lists.frameusers.com framers@lists.frameusers.com 
Sent: Monday, May 12, 2014 10:25 AM
Subject: Keeping both versions
 

Hi folks,

Could you please tell me how to keep my current Frame installation (8) 
and add a new one (12) without destroying the first?

Thanks,
Theresa
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Re: adjusting an underline (underscore)

2014-05-05 Thread Ken Poshedly
Reason being that I've received occasional comments about the very tight 
spacing and even I admit that it _does_ seem a bit too close. I'm thinking 
perhaps a point or two lower would suffice.

If you don't see it the same way, leave it alone.

Remember, as I often tell folks, being a tech writer is truly thankless: while 
it's common for folks to call and gush about how well this or that product 
looks, works or feels, the only time we (generally speaking) get feedback is 
when typos, missing punctuation, bad spellings, etc, occur. Oh, and when the 
original poorly written (usually non-U.S.) documentation is shipped because 
it's deemed good enough.

Once in awhile, when casually discussing occupations with others and I mention 
that I'm a technical writer, I'm sometimes asked, Do you write fiction? Those 
who have seen some of my previous rants here will understand when I sometimes I 
say Yes.

-- Ken in Atlanta






 From: Robert Lauriston rob...@lauriston.com
To: Ken Poshedly poshe...@bellsouth.net; FrameMaker Users List 
framers@lists.frameusers.com 
Sent: Thursday, May 1, 2014 5:00 PM
Subject: Re: adjusting an underline (underscore)
 

Are you talking about the underline text property? Why do you care?
Seems like a strange thing to want to tweak.


On Tue, Apr 29, 2014 at 12:46 PM, Ken Poshedly poshe...@bellsouth.net wrote:
 FrameMaker 11

 Can an underline be adjusted to increase the space between the underline and
 the text directly above the underline ?


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adjusting an underline (underscore)

2014-04-29 Thread Ken Poshedly
FrameMaker 11


Can an underline be adjusted to increase the space between the underline and 
the text directly above the underline ?

Next obvious question: If the answer is yes, then how to do it?

-- Ken in Atlanta
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Re: Word and Frame comparisons

2013-09-25 Thread Ken Poshedly
It's been my own experience that requests (actually directives) for using 
only Word came from the Marketing Dept and/or others who didn't believe that 
Tech Pubs could do the job and demanded the ability to go in and correct 
things as they saw fit. And because everybody knows Word, well, that was 
that. (I remember looking at some of their corrections and I'm glad not to be 
there and take the hate calls from totally confused customers.)






 From: Alastair Dent alastair.d...@imgtec.com
To: Maxwell Hoffmann mhoff...@adobe.com; Shmuel Wolfson 
shmue...@gmail.com; Theresa de Valence t...@bstw.com 
Cc: framers@lists.frameusers.com framers@lists.frameusers.com 
Sent: Monday, September 23, 2013 5:17 AM
Subject: RE: Word and Frame comparisons
 

This is 'sort of' possible in Word.

Word cascades style definitions. So you should define all your heading styles 
based on a style called, say, 'Heading Base'.  Then you only alter the design 
as required for each style. If all your headings use the same font family, 
then it is possible to change the font family by altering the 'Heading Base' 
style. However, if one of your headings uses a different font family from 
'Heading Base', the new 'Heading Base' font family won't cascade to that 
heading.

The same applies to all other definitions in the paragraph style.

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Maxwell Hoffmann
Sent: 19 September 2013 18:19
To: Shmuel Wolfson; Theresa de Valence
Cc: framers@lists.frameusers.com
Subject: RE: Word and Frame comparisons

I can think of at least one thing FrameMaker can do with paragraph updates 
that I don't think is possible in Word; you can globally update multiple 
paragraph styles in one step:

(1) Create Heading1 Heading 2 Heading3 next to each other
(2) Drag select through these 3 paragraphs, and Control-M to open Paragraph 
Designers
(3) Go to font level. Notice that there is no name displayed for the paragraph 
style and that some of the values are set to As Is (probably font size)
(4) Change the color to Blue and click on Update All
(5) FrameMaker will ask you if you'd like to apply only font changes to 
paragraphs in selected area
(6) Click OK, and you have just changed the catalog definition for 3 
paragraphs in one step.

You can see a brief video demo of this at: http://adobe.ly/18ddZqI



Maxwell Hoffmann |  Product  Evangelist  |  Adobe  |  p. 503.336.5952  |  c. 
503.805.3719  |  mhoff...@adobe.com http://twitter.com/maxwellhoffmann -  
http://www.linkedin.com/in/maxwellhoffmann  blogs.adobe.com/techcomm
Upcoming webinars http://adobe.ly/Pbz6xI    Recorded webinars: 
http://adobe.ly/Pbdp0J


-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Shmuel Wolfson
Sent: Wednesday, September 18, 2013 2:10 AM
To: Theresa de Valence
Cc: framers@lists.frameusers.com
Subject: Re: Word and Frame comparisons

Here's a nice solution for that:
http://www.elharo.com/blog/word/2005/12/28/word-tip-1-reapplying-styles/



On 17-Sep-13 6:04 PM, Theresa de Valence wrote:
 Hi, this is possibly not the right place to ask this question, but ... 
 I have a lot of experience with Frame and very little experience with 
 MS Word.

 In Frame I can overwrite all paragraph format overrides with a click.

 Can this be done in Word?

 Thanks,
 Theresa
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Re: Word and Frame comparisons

2013-09-25 Thread Ken Poshedly
So right. So darn right! The solution is, in fact, the problem.






 From: Corinne Kenney skiken...@yahoo.com
To: framers@lists.frameusers.com framers@lists.frameusers.com 
Sent: Wednesday, September 25, 2013 2:25 PM
Subject: Re: Word and Frame comparisons
 


You are probably right. And when people say everybody knows Word, I tend to 
give this reply:
 
The good thing about Word is that you can just open it up and start typing.
The bad thing about Word is that -- you can just open it up and start typing.
 
Corinne Kenney
Sr. Technical Editor/Writer
Raytheon Company


From: Ken Poshedly poshe...@bellsouth.net
To: Alastair Dent alastair.d...@imgtec.com; Maxwell Hoffmann 
mhoff...@adobe.com; Shmuel Wolfson shmue...@gmail.com; Theresa de Valence 
t...@bstw.com 
Cc: framers@lists.frameusers.com framers@lists.frameusers.com 
Sent: Wednesday, September 25, 2013 7:04 AM
Subject: Re: Word and Frame comparisons



It's been my own experience that requests (actually directives) for using 
only Word came from the Marketing Dept and/or others who didn't believe that 
Tech Pubs could do the job and demanded the ability to go in and correct 
things as they saw fit. And because everybody knows Word, well, that was 
that. (I remember looking at some of their corrections and I'm glad not to 
be there and take the hate calls from totally confused customers.)





From: Alastair Dent alastair.d...@imgtec.com
To: Maxwell Hoffmann mhoff...@adobe.com; Shmuel Wolfson 
shmue...@gmail.com; Theresa de Valence t...@bstw.com 
Cc: framers@lists.frameusers.com framers@lists.frameusers.com 
Sent: Monday, September 23, 2013 5:17 AM
Subject: RE: Word and Frame comparisons


This is 'sort of' possible in Word.

Word cascades style definitions. So you should define all your heading styles 
based on a style called, say, 'Heading Base'.  Then you only alter the design 
as required for each style. If all your headings use the same font family, 
then it is possible to change the font family by altering the 'Heading Base' 
style. However, if one of your headings uses a different font family from 
'Heading Base', the new 'Heading Base' font family won't cascade to that 
heading.

The same applies to all other definitions in the paragraph style.

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Maxwell Hoffmann
Sent: 19 September 2013 18:19
To: Shmuel Wolfson; Theresa de Valence
Cc: framers@lists.frameusers.com
Subject: RE: Word and Frame comparisons

I can think of at least one thing FrameMaker can do with paragraph updates 
that I don't think is possible in Word; you can globally update multiple 
paragraph styles in one step:

(1) Create Heading1 Heading 2 Heading3 next to each other
(2) Drag select through these 3 paragraphs, and Control-M to open Paragraph 
Designers
(3) Go to font level. Notice that there is no name displayed for the 
paragraph style and that some of the values are set to As Is (probably font 
size)
(4) Change the color to Blue and click on Update All
(5)
 FrameMaker will ask you if you'd like to apply only font changes to paragraphs 
in selected area
(6) Click OK, and you have just changed the catalog definition for 3 
paragraphs in one step.

You can see a brief video demo of this at: http://adobe.ly/18ddZqI



Maxwell Hoffmann |  Product  Evangelist  |  Adobe  |  p. 503.336.5952  |  c. 
503.805.3719  |  mhoff...@adobe.com http://twitter.com/maxwellhoffmann -  
http://www.linkedin.com/in/maxwellhoffmann%C2%A0 blogs.adobe.com/techcomm
Upcoming webinars http://adobe.ly/Pbz6xI    Recorded webinars: 
http://adobe.ly/Pbdp0J


-Original
 Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Shmuel Wolfson
Sent: Wednesday, September 18, 2013 2:10 AM
To: Theresa de Valence
Cc: framers@lists.frameusers.com
Subject: Re: Word and Frame comparisons

Here's a nice solution for that:
http://www.elharo.com/blog/word/2005/12/28/word-tip-1-reapplying-styles/



On 17-Sep-13 6:04 PM, Theresa de Valence wrote:
 Hi, this is possibly not the right place to ask this question, but ... 
 I have a lot
 of experience with Frame and very little experience with 
 MS Word.

 In Frame I can overwrite all paragraph format overrides with a click.

 Can this be done in Word?

 Thanks,
 Theresa
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Send list

Word and Frame comparisons

2013-09-25 Thread Ken Poshedly
It's been my own experience that "requests" (actually "directives") for using 
only Word came from the Marketing Dept and/or others who didn't believe that 
Tech Pubs could do the job and demanded the ability to go in and "correct 
things" as they saw fit. And because "everybody knows Word", well, that was 
that. (I remember looking at some of their "corrections" and I'm glad not to be 
there and take the "hate calls" from totally confused customers.)





>
> From: Alastair Dent 
>To: Maxwell Hoffmann ; Shmuel Wolfson gmail.com>; Theresa de Valence  
>Cc: "framers at lists.frameusers.com"  
>Sent: Monday, September 23, 2013 5:17 AM
>Subject: RE: Word and Frame comparisons
> 
>
>This is 'sort of' possible in Word.
>
>Word cascades style definitions. So you should define all your heading styles 
>based on a style called, say, 'Heading Base'.? Then you only alter the design 
>as required for each style. If all your headings use the same font family, 
>then it is possible to change the font family by altering the 'Heading Base' 
>style. However, if one of your headings uses a different font family from 
>'Heading Base', the new 'Heading Base' font family won't cascade to that 
>heading.
>
>The same applies to all other definitions in the paragraph style.
>
>-Original Message-
>From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at 
>lists.frameusers.com] On Behalf Of Maxwell Hoffmann
>Sent: 19 September 2013 18:19
>To: Shmuel Wolfson; Theresa de Valence
>Cc: framers at lists.frameusers.com
>Subject: RE: Word and Frame comparisons
>
>I can think of at least one thing FrameMaker can do with paragraph updates 
>that I don't think is possible in Word; you can globally update multiple 
>paragraph styles in one step:
>
>(1) Create "Heading1" "Heading 2" "Heading3" next to each other
>(2) Drag select through these 3 paragraphs, and Control-M to open Paragraph 
>Designers
>(3) Go to font level. Notice that there is no name displayed for the paragraph 
>style and that some of the values are set to "As Is" (probably font size)
>(4) Change the color to Blue and click on Update All
>(5) FrameMaker will ask you if you'd like to apply only font changes to 
>paragraphs in selected area
>(6) Click OK, and you have just changed the catalog definition for 3 
>paragraphs in one step.
>
>You can see a brief video demo of this at: http://adobe.ly/18ddZqI
>
>
>
>Maxwell Hoffmann |? Product? Evangelist? |? Adobe? |? p. 503.336.5952? |? c. 
>503.805.3719? |? mhoffman at adobe.com http://twitter.com/maxwellhoffmann -? 
>http://www.linkedin.com/in/maxwellhoffmann? blogs.adobe.com/techcomm
>Upcoming webinars http://adobe.ly/Pbz6xI? ? Recorded webinars: 
>http://adobe.ly/Pbdp0J
>
>
>-Original Message-
>From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at 
>lists.frameusers.com] On Behalf Of Shmuel Wolfson
>Sent: Wednesday, September 18, 2013 2:10 AM
>To: Theresa de Valence
>Cc: framers at lists.frameusers.com
>Subject: Re: Word and Frame comparisons
>
>Here's a nice solution for that:
>http://www.elharo.com/blog/word/2005/12/28/word-tip-1-reapplying-styles/
>
>
>
>On 17-Sep-13 6:04 PM, Theresa de Valence wrote:
>> Hi, this is possibly not the right place to ask this question, but ... 
>> I have a lot of experience with Frame and very little experience with 
>> MS Word.
>>
>> In Frame I can overwrite all paragraph format overrides with a click.
>>
>> Can this be done in Word?
>>
>> Thanks,
>> Theresa
>___
>
>
>You are currently subscribed to framers as alastair.dent at imgtec.com.
>
>Send list messages to framers at lists.frameusers.com.
>
>To unsubscribe send a blank email to
>framers-unsubscribe at lists.frameusers.com
>or visit 
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>
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>http://www.frameusers.com/ for more resources and info.
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Word and Frame comparisons

2013-09-25 Thread Ken Poshedly
So right. So darn right! The solution is, in fact, the problem.





>
> From: Corinne Kenney 
>To: "framers at lists.frameusers.com"  
>Sent: Wednesday, September 25, 2013 2:25 PM
>Subject: Re: Word and Frame comparisons
> 
>
>
>You are probably right. And when people say "everybody knows Word," I tend to 
>give this reply:
>?
>The "good" thing about Word is that you can just open it up and start typing.
>The bad thing about Word is that -- you can just open it up and start typing.
>?
>Corinne Kenney
>Sr. Technical Editor/Writer
>Raytheon Company
>
>
>From: Ken Poshedly 
>To: Alastair Dent ; Maxwell Hoffmann adobe.com>; Shmuel Wolfson ; Theresa de Valence at bstw.com> 
>Cc: "framers at lists.frameusers.com"  
>Sent: Wednesday, September 25, 2013 7:04 AM
>Subject: Re: Word and Frame comparisons
>
>
>
>It's been my own experience that "requests" (actually "directives") for using 
>only Word came from the Marketing Dept and/or others who didn't believe that 
>Tech Pubs could do the job and demanded the ability to go in and "correct 
>things" as they saw fit. And because "everybody knows Word", well, that was 
>that. (I remember looking at some of their "corrections" and I'm glad not to 
>be there and take the "hate calls" from totally confused customers.)
>
>
>
>
>
>From: Alastair Dent 
>>To: Maxwell Hoffmann ; Shmuel Wolfson >gmail.com>; Theresa de Valence  
>>Cc: "framers at lists.frameusers.com"  
>>Sent: Monday, September 23, 2013 5:17 AM
>>Subject: RE: Word and Frame comparisons
>>
>>
>>This is 'sort of' possible in Word.
>>
>>Word cascades style definitions. So you should define all your heading styles 
>>based on a style called, say, 'Heading Base'.? Then you only alter the design 
>>as required for each style. If all your headings use the same font family, 
>>then it is possible to change the font family by altering the 'Heading Base' 
>>style. However, if one of your headings uses a different font family from 
>>'Heading Base', the new 'Heading Base' font family won't cascade to that 
>>heading.
>>
>>The same applies to all other definitions in the paragraph style.
>>
>>-Original Message-
>>From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at 
>>lists.frameusers.com] On Behalf Of Maxwell Hoffmann
>>Sent: 19 September 2013 18:19
>>To: Shmuel Wolfson; Theresa de Valence
>>Cc: framers at lists.frameusers.com
>>Subject: RE: Word and Frame comparisons
>>
>>I can think of at least one thing FrameMaker can do with paragraph updates 
>>that I don't think is possible in Word; you can globally update multiple 
>>paragraph styles in one step:
>>
>>(1) Create "Heading1" "Heading 2" "Heading3" next to each other
>>(2) Drag select through these 3 paragraphs, and Control-M to open Paragraph 
>>Designers
>>(3) Go to font level. Notice that there is no name displayed for the 
>>paragraph style and that some of the values are set to "As Is" (probably font 
>>size)
>>(4) Change the color to Blue and click on Update All
>>(5)
 FrameMaker will ask you if you'd like to apply only font changes to paragraphs 
in selected area
>>(6) Click OK, and you have just changed the catalog definition for 3 
>>paragraphs in one step.
>>
>>You can see a brief video demo of this at: http://adobe.ly/18ddZqI
>>
>>
>>
>>Maxwell Hoffmann |? Product? Evangelist? |? Adobe? |? p. 503.336.5952? |? c. 
>>503.805.3719? |? mhoffman at adobe.com http://twitter.com/maxwellhoffmann -? 
>>http://www.linkedin.com/in/maxwellhoffmann%C2%A0 blogs.adobe.com/techcomm
>>Upcoming webinars http://adobe.ly/Pbz6xI? ? Recorded webinars: 
>>http://adobe.ly/Pbdp0J
>>
>>
>>-Original
 Message-
>>From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at 
>>lists.frameusers.com] On Behalf Of Shmuel Wolfson
>>Sent: Wednesday, September 18, 2013 2:10 AM
>>To: Theresa de Valence
>>Cc: framers at lists.frameusers.com
>>Subject: Re: Word and Frame comparisons
>>
>>Here's a nice solution for that:
>>http://www.elharo.com/blog/word/2005/12/28/word-tip-1-reapplying-styles/
>>
>>
>>
>>On 17-Sep-13 6:04 PM, Theresa de Valence wrote:
>>> Hi, this is possibly not the right place to ask this question, but ... 
>>> I have a lot
 of experience with Frame and very little experience with 
>>> MS Word.
&g

problems creating pdf files from FM11

2013-08-25 Thread Ken Poshedly
The subject line says just what it is.

Background:
* I'm on a Windows XP terminal with FM8 and Adobe Acrobat 9 
Professional.
* The other three writers are on Windows 7 terminals with FM11 and 
Adobe Acrobat 10 Professional.
* We create pdf files by printing to the Adobe printer to get a ps 
(postscript) file, then running that through Distiller.

All worked OK through Wednesday, but not today (Thursday).
While I _can_ continue to successfully create pdf files as described, at least 
two of the other three guys can't.

What we've done:
* Saved a sample file down to mif version 7 onto our network drive for 
me to open in FM8.
* I open the sample file in FM8 but still can't create a ps file 
(always 0 kb file size results) from that sample file.
* This is true whether I try it straight from the mif file or save it 
as an FM8 file and then try it.
Nobody had consciously changed anything on their terminals over the course of 
Wednesday to cause this today.

And yes, I've made sure that the Rely on system fonts only checkbox is 
UNchecked when they and I try to create a ps file using the sample FM11 file.

My suggested fix is for the three to remain on Windows 7 but reinstall FM8 
since we here only output pdf files for hardcopy distribution anyway. That's a 
losing battle, however, even though it would increase our productivity 
immensely -- at least in the short term.


Help please.

-- Ken in Atlanta







 From: Shmuel Wolfson shmue...@gmail.com
To: framers@lists.frameusers.com 
Sent: Monday, August 19, 2013 3:38 AM
Subject: Re: OT:  Font suggestions for book?
 


We use Arial for headings and Century Schoolbook for the paragraph text. 
Generally san-serif fonts are better for onscreen reading and serif fonts are 
better for print. Century Schoolbook is a serif font that is similar to Times 
New Roman but less compressed. It's very comfortable for onscreen reading and 
when printed. 

Regards,
Shmuel Wolfson
Technical Writer
052-763-7133 
On 19-Aug-13 2:04 AM, Scott Turner wrote:

I have a fondness for Minion or Garamond. I think you can find a free font 
that is similar to these. However, the cost is relatively small, so purchase 
should be considered.


The advantage if Minion and Garamond is that they both have a relatively low 
height to width ratio, making them very readable. If you opt for a free font, 
look for that. Avoid Times, it's narrow, designed for newspaper columns.

On Aug 15, 2013, at 17:22, VLM TechSubs 
techs...@vibrantlivingministries.org wrote:


 
Greetings everyone,
 
I’m working in FM 8, Win 7 x64 on a book that will be published this Fall. 
I’ve now been asked to do the book design, in addition to most of the 
writing and basic template design. The subject matter is primarily financial 
… it’s a book about the history of taxation. It’s not a scholarly work at 
all, but rather one designed to “wake up” American teens and young adults to 
some of the issues involved. Footnotes are used here and there, but more for 
explanation of background/details than in a traditional sense as references. 
The book will be published in a standard 6x9 format, paperback. 
 
All that having been said … What are people’s favorite or recommended fonts 
for such a project. And since this is being published on a shoestring budget 
with a nonprofit/educational bent, suggestions of free fonts would be most 
welcome. 
 
Well, thanks in advance!
 
Best regards,
Elchanan
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Re: problems creating pdf files from FM11

2013-08-25 Thread Ken Poshedly
To Art, Jack and all others,

First, many thanks for the suggestions, but as it turned out, it was the 
smallest thing that tripped us up -- an illegal character in the FrameMaker 
filename.

In this case, the guy who created the files -- and has worked with FM for some 
years -- included a comma in his filename. Our filenames include the projected 
date-of-release of a manual. Thus, the filenames are (section name) (product 
name) (manual type) (date).fm

In this case, Introduction - SRC885 - SOM - August 21, 2013.fm (For those 
interested, it's the Introduction section of a Safety, Operation  Maintenance 
Manual for an 85-metric ton lifting capacity rough terrain crane to be 
released on August 21, 2013.)


I also sent this Introduction section file to my own FrameMaker guru, Tim 
Murray, here in 
Atlanta. He got back to me almost immediately that the file prints to 
postscript and then distills to pdf beautifully with the comma deleted from the 
filename.

However, I recall in years past that a pop-up would occur if an illegal 
character was used in a filename, but I never see that anymore. At least now we 
know not use commas in a FrameMaker filename. Aare there any other such 
characters I should know about? (Mine is a Windows XP platform with FrameMaker 
8 and we have 3 Windows 7 platforms with FrameMaker 11).

Second, I sent this e-mail asking for help on Wednesday, August 21, but it 
didn't appear at all until today, Sunday, August 25. And this has occurred in 
the past as well.

With not seeing my message here on Wednesday, I posted it to techwr-L the same 
day and got suggestions the same day.

I guess that if things don't change, I'll simply lurk here but depend on 
techwr-L for immediate (or at least same-day) results.

As for Tim, he does great FM and other software contract tech writing and has 
been a wealth of support to me. His website is just great as well; it's at 
http://www.techknowledgecorp.com/ 


Give him a try, you won't be sorry.

-- Ken in Atlanta






 From: Art Campbell art.campb...@gmail.com
To: Ken Poshedly poshe...@bellsouth.net 
Cc: framers@lists.frameusers.com framers@lists.frameusers.com 
Sent: Sunday, August 25, 2013 10:22 AM
Subject: Re: problems creating pdf files from FM11
 


First the two-step process you're doing is unnecessary and may contribute 
to the problem Instead, try printing to the Acrobat printer and in the FM 
Print dialog box, check Generate Acrobat data but UNCHECK Print to file. 
Distiller will automatically generate the PS file, distill, and delete it.


Second... are automatic updates turned on? It's possible some Adobe files 
either in FM or in Acrobat changed. In any case, check manually to confirm 
that both applications are fully patched. 


Third, some trouble shooting -- Can y'all create PDFs from other applications, 
such as Word, using the Acrobat printer instance? Are you getting any error 
messages during PDF creation? 


Art Campbell                                                                   
       art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52 Vincent and a 
redheaded girl. -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.


On Wed, Aug 21, 2013 at 11:13 AM, Ken Poshedly poshe...@bellsouth.net wrote:

The subject line says just what it is.


Background:
  * I'm on a Windows XP terminal with FM8 and Adobe Acrobat 9 
 Professional.
  * The other three writers are on Windows 7 terminals with FM11 and 
 Adobe Acrobat 10 Professional.
  * We create pdf files by printing to the Adobe printer to get a ps 
 (postscript) file, then running that through Distiller.


All worked OK through Wednesday, but not today (Thursday).
While I _can_ continue to successfully create pdf files as described, at 
least two of the other three guys can't.


What we've done:
  * Saved a sample file down to mif version 7 onto our network drive for 
 me to open in FM8.
  * I open the sample file in FM8 but still can't create a ps file 
 (always 0 kb file size results) from that sample file.
  * This is true whether I try it straight from the mif file or save it 
 as an FM8 file and then try it.
Nobody had consciously changed anything on their terminals over the course of 
Wednesday to cause this today.


And yes, I've made sure that the Rely on system fonts only checkbox is 
UNchecked when they and I try to create a ps file using the sample FM11 file.


My suggested fix is for the three to remain on Windows 7 but reinstall FM8 
since we here only output pdf files for hardcopy distribution anyway. That's 
a losing battle, however, even though it would increase our productivity 
immensely -- at least in the short term.



Help please.


-- Ken in Atlanta

problems creating pdf files from FM11

2013-08-25 Thread Ken Poshedly
To Art, Jack and all others,

First, many thanks for the suggestions, but as it turned out, it was the 
smallest thing that tripped us up -- an "illegal" character in the FrameMaker 
filename.

In this case, the guy who created the files -- and has worked with FM for some 
years -- included a comma in his filename. Our filenames include the projected 
date-of-release of a manual. Thus, the filenames are (section name) (product 
name) (manual type) (date).fm

In this case, Introduction - SRC885 - SOM - August 21, 2013.fm (For those 
interested, it's the Introduction section of a "Safety, Operation & Maintenance 
Manual" for an 85-metric ton lifting capacity rough terrain crane to be 
released on August 21, 2013.)


I also sent this Introduction section file to my own FrameMaker guru, Tim 
Murray, here in 
Atlanta. He got back to me almost immediately that the file prints to 
postscript and then distills to pdf beautifully with the comma deleted from the 
filename.

However, I recall in years past that a pop-up would occur if an "illegal" 
character was used in a filename, but I never see that anymore. At least now we 
know not use commas in a FrameMaker filename. Aare there any other such 
characters I should know about? (Mine is a Windows XP platform with FrameMaker 
8 and we have 3 Windows 7 platforms with FrameMaker 11).

Second, I sent this e-mail asking for help on Wednesday, August 21, but it 
didn't appear at all until today, Sunday, August 25. And this has occurred in 
the past as well.

With not seeing my message here on Wednesday, I posted it to techwr-L the same 
day and got suggestions the same day.

I guess that if things don't change, I'll simply lurk here but depend on 
techwr-L for immediate (or at least same-day) results.

As for Tim, he does great FM and other software contract tech writing and has 
been a wealth of support to me. His website is just great as well; it's at 
http://www.techknowledgecorp.com/ 


Give him a try, you won't be sorry.

-- Ken in Atlanta





>________
> From: Art Campbell 
>To: Ken Poshedly  
>Cc: "framers at lists.frameusers.com"  
>Sent: Sunday, August 25, 2013 10:22 AM
>Subject: Re: problems creating pdf files from FM11
> 
>
>
>First the two-step process you're doing is unnecessary and may contribute 
>to the problem Instead, try printing to the Acrobat printer and in the FM 
>Print dialog box, check Generate Acrobat data but UNCHECK Print to file. 
>Distiller will automatically generate the PS file, distill, and delete it.
>
>
>Second... are automatic updates turned on? It's possible some Adobe files 
>either in FM or in Acrobat changed. In any case, check manually to confirm 
>that both applications are fully patched.?
>
>
>Third, some trouble shooting -- Can y'all create PDFs from other applications, 
>such as Word, using the Acrobat printer instance? Are you getting any error 
>messages during PDF creation??
>
>
>Art Campbell? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 
>? ? ? ? art.campbell at gmail.com
>? "... In my opinion, there's nothing in this world beats a '52 Vincent and a 
>redheaded girl." -- Richard Thompson
>? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? No disclaimers apply.
>? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?? DoD 358
>
>I support www.TheGrotonLine.com, hyperlocal news for Groton MA.
>
>
>On Wed, Aug 21, 2013 at 11:13 AM, Ken Poshedly  
>wrote:
>
>The subject line says just what it is.
>>
>>
>>Background:
>>  * I'm on a Windows XP terminal with FM8 and Adobe Acrobat 9 
>> Professional.
>>  * The other three writers are on Windows 7 terminals with FM11 and 
>> Adobe Acrobat 10 Professional.
>>  * We create pdf files by printing to the Adobe "printer" to get a ps 
>> (postscript) file, then running that through Distiller.
>>
>>
>>All worked OK through Wednesday, but not today (Thursday).
>>While I _can_ continue to successfully create pdf files as described, at 
>>least two of the other three guys can't.
>>
>>
>>What we've done:
>>  * Saved a sample file down to mif version 7 onto our network drive for 
>> me to open in FM8.
>>  * I open the sample file in FM8 but still can't create a ps file 
>> (always "0 kb" file size results) from that sample file.
>>  * This is true whether I try it straight from the mif file or save it 
>> as an FM8 file and then try it.
>>Nobody had consciously changed anything on their terminals over the course of 
>>Wednesday to cause this today.
>>
>>
>>And yes, I've made sure that the "Rely on system fonts only" checkbox is 
>>UNchecke

problems creating pdf files from FM11

2013-08-21 Thread Ken Poshedly
The subject line says just what it is.

Background:
* I'm on a Windows XP terminal with FM8 and Adobe Acrobat 9 
Professional.
* The other three writers are on Windows 7 terminals with FM11 and 
Adobe Acrobat 10 Professional.
* We create pdf files by printing to the Adobe "printer" to get a ps 
(postscript) file, then running that through Distiller.

All worked OK through Wednesday, but not today (Thursday).
While I _can_ continue to successfully create pdf files as described, at least 
two of the other three guys can't.

What we've done:
* Saved a sample file down to mif version 7 onto our network drive for 
me to open in FM8.
* I open the sample file in FM8 but still can't create a ps file 
(always "0 kb" file size results) from that sample file.
* This is true whether I try it straight from the mif file or save it 
as an FM8 file and then try it.
Nobody had consciously changed anything on their terminals over the course of 
Wednesday to cause this today.

And yes, I've made sure that the "Rely on system fonts only" checkbox is 
UNchecked when they and I try to create a ps file using the sample FM11 file.

My suggested fix is for the three to remain on Windows 7 but reinstall FM8 
since we here only output pdf files for hardcopy distribution anyway. That's a 
losing battle, however, even though it would increase our productivity 
immensely -- at least in the short term.


Help please.

-- Ken in Atlanta






>
> From: Shmuel Wolfson 
>To: framers at lists.frameusers.com 
>Sent: Monday, August 19, 2013 3:38 AM
>Subject: Re: OT:  Font suggestions for book?
> 
>
>
>We use Arial for headings and Century Schoolbook for the paragraph text. 
>Generally san-serif fonts are better for onscreen reading and serif fonts are 
>better for print. Century Schoolbook is a serif font that is similar to Times 
>New Roman but less compressed. It's very comfortable for onscreen reading and 
>when printed. 
>
>Regards,
Shmuel Wolfson
Technical Writer
052-763-7133 
On 19-Aug-13 2:04 AM, Scott Turner wrote:
>
>I have a fondness for Minion or Garamond. I think you can find a free font 
>that is similar to these. However, the cost is relatively small, so purchase 
>should be considered.
>>
>>
>>The advantage if Minion and Garamond is that they both have a relatively low 
>>height to width ratio, making them very readable. If you opt for a free font, 
>>look for that. Avoid Times, it's narrow, designed for newspaper columns.
>>
>>On Aug 15, 2013, at 17:22, "VLM TechSubs" >VibrantLivingMinistries.org> wrote:
>>
>>
>> 
>>>Greetings everyone,
>>>?
>>>I?m working in FM 8, Win 7 x64 on a book that will be published this Fall. 
>>>I?ve now been asked to do the book design, in addition to most of the 
>>>writing and basic template design. The subject matter is primarily financial 
>>>? it?s a book about the history of taxation. It?s not a scholarly work at 
>>>all, but rather one designed to ?wake up? American teens and young adults to 
>>>some of the issues involved. Footnotes are used here and there, but more for 
>>>explanation of background/details than in a traditional sense as references. 
>>>The book will be published in a standard 6x9 format, paperback. 
>>>?
>>>All that having been said ? What are people?s favorite or recommended fonts 
>>>for such a project. And since this is being published on a shoestring budget 
>>>with a nonprofit/educational bent, suggestions of free fonts would be most 
>>>welcome. 
>>>?
>>>Well, thanks in advance!
>>>?
>>>Best regards,
>>>Elchanan
>>___
>>>
>>>
>>>You are currently subscribed to framers as quills at airmail.net.
>>>
>>>Send list messages to framers at lists.frameusers.com.
>>>
>>>To unsubscribe send a blank email to
>>>framers-unsubscribe at lists.frameusers.com
>>>or visit 
>>>http://lists.frameusers.com/mailman/options/framers/quills%40airmail.net
>>>
>>>Send administrative questions to listadmin at frameusers.com. Visit
>>>http://www.frameusers.com/ for more resources and info.
>>>
>>
>>
>>___ You are currently subscribed 
>>to framers as shmuelw1 at gmail.com. Send list messages to framers at 
>>lists.frameusers.com. To unsubscribe send a blank email to 
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>>http://lists.frameusers.com/mailman/options/framers/shmuelw1%40gmail.com Send 
>>administrative questions to listadmin at frameusers.com. Visit 
>>http://www.frameusers.com/ for more resources and info. 
>
>___
>
>
>You are currently subscribed to framers as poshedly at bellsouth.net.
>
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>
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>or visit 
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>
>Send administrative questions to listadmin at 

Windows 7 + FrameMaker 11 = BOOM!

2013-08-08 Thread Ken Poshedly
Due to the addition of 2 new contract writers and the replacement of the hard 
drive in an existing terminal in my department, we're now stuck with Windows 7 
and 
FrameMaker 11 on those three platforms for the past month or so.

And
 it's been nothing but problems ever since, with unpredictable crashes on the 
desktop computers used by the two contract writers, even though all three 
FM 11 platforms have all the Adobe patches.


One thing which does seem consistent is that FM11 does not seem to work well 
with files located on our network server, yet that is really the method here. 
Symptoms may include _extremely_ long times to open, save and close files and 
MAY include the abovementioned FrameMaker crashes, though we have not yet 
confirmed that.

The fix is for the contract writers to copy files from our 4-terrabyte 
network drive onto external hard drives cabled to their terminals and for my 
coworker to copy files directly onto his computer's internal hard drive; then 
copy the revised file back into place in its location on the network drive. 

The two contract writer desktop computers have ridiculously internal small hard 
drives. (One is 29 megabytes and the other is 185 megabytes I've been told.)


Me? I'm happy as a 
clam with Windows XP and FrameMaker 8 working across the network with no FM 
crashes or other problems -- though I do have to suffer through the long times 
to open, save and close files because we now must embed all our graphics 
instead of referencing them. (I've boohoo'd about that here in the past, so 
I'll not repeat the faulty reasoning for it once again.)

But doom is in my 
future, as all four of us are soon to get new platforms with Windows 7 
and FM 11.

This I really dread.

Who else out there is having what seems to be incompatibility problems with 
platforms equipped with FM 11 and Windows 7 and how have you gotten around 
those problems?

Off-list accounts, etc, are fine.

-- Ken in Atlanta___


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Windows 7 + FrameMaker 11 = BOOM!

2013-08-08 Thread Ken Poshedly
Due to the addition of 2 new contract writers and the replacement of the hard 
drive in an existing terminal in my department, we're now stuck with Windows 7 
and 
FrameMaker 11 on those three platforms for the past month or so.

And
 it's been nothing but problems ever since, with unpredictable crashes on the 
desktop computers used by the two contract writers, even though all three 
FM 11 platforms have all the Adobe patches.


One thing which does seem consistent is that FM11 does not seem to work well 
with files located on our network server, yet that is really the method here. 
Symptoms may include _extremely_ long times to open, save and close files and 
MAY include the abovementioned FrameMaker crashes, though we have not yet 
confirmed that.

The "fix" is for the contract writers to copy files from our 4-terrabyte 
network drive onto external hard drives cabled to their terminals and for my 
coworker to copy files directly onto his computer's internal hard drive; then 
copy the revised file back into place in its location on the network drive. 

The two contract writer desktop computers have ridiculously internal small hard 
drives. (One is 29 megabytes and the other is 185 megabytes I've been told.)


Me? I'm happy as a 
clam with Windows XP and FrameMaker 8 working across the network with no FM 
crashes or other problems -- though I do have to suffer through the long times 
to open, save and close files because we now must embed all our graphics 
instead of referencing them. (I've boohoo'd about that here in the past, so 
I'll not repeat the faulty reasoning for it once again.)

But doom is in my 
future, as all four of us are soon to get new platforms with Windows 7 
and FM 11.

This I really dread.

Who else out there is having what seems to be incompatibility problems with 
platforms equipped with FM 11 and Windows 7 and how have you gotten around 
those problems?

Off-list accounts, etc, are fine.

-- Ken in Atlanta
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Re: Corporate madness - Adobe software to be subscription only

2013-05-14 Thread Ken Poshedly
I was contacted by the reseller that my company uses earlier today and it turns 
out that only it will be either all or nothing, no picking-and-choosing.

We here use FM, Acrobat Professional and may be getting into InDesign in the 
future, but we have no need -- and do not see a need in the future -- for all 
of 
the other stuff.

And it appears, from an e-mail from my reseller, that we may be SOL regarding 
upgrades to our currently licensed software in the not-too-distant future:


· * 15 new CC apps including Adobe Photoshop CC, Adobe InDesign CC, 
Adobe Illustrator CC and more will be made available to all CCT users by 
June17th
· *Adobe has confirmed any future enhancements for their creative 
products will be available through their CCT offering only (boldfacing mine)

· * CCT Packager available for centralized IT deployment
· * New LOWER price for your additional copies effective NOW thru 
8/31/2013.  ($480 MSRP)
By the way, the reseller my company uses is very straight-up and hasn't steered 
us wrong in the past, so nothing against them.

-- Ken in Atlanta





From: dave.st...@gdc4s.com dave.st...@gdc4s.com
To: framers@lists.frameusers.com
Sent: Mon, May 13, 2013 9:03:21 AM
Subject: RE: Corporate madness - Adobe software to be subscription only

2013-05-13-01T13:00Z

There's that death knell again . . ..

Dave Stamm
Information Engineer

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Steve Rickaby
Sent: 2013-05-09-Thursday 12:38
To: framers@lists.frameusers.com
Subject: OT: Corporate madness - Adobe software to be subscription only

I have just heard a rumor that the CS Suite is going to available in future 
only 
on an SaaS basis, by subscription. TCS/FrameMaker could follow?

I do wonder whether the accountants that run large corporates like Adobe 
understand how important their software is to the countless thousands of 
freelances who have to scrape every last penny to buy it - but at least then 
they own something, not vapor that goes phut as soon as you stop paying for it.

For the last two decades FrameMaker, Illustrator, Acrobat and Dreamweaver have 
been the rocks underpinning what I do. I'm far less sure about the future, 
though.

-- 
Steve [somewhat aghast]
___


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Corporate madness - Adobe software to be subscription only

2013-05-13 Thread Ken Poshedly
I was contacted by the reseller that my company uses earlier today and it turns 
out that only it will be either all or nothing, no picking-and-choosing.

We here use FM, Acrobat Professional and may be getting into InDesign in the 
future, but we have no need -- and do not see a need in the future -- for all 
of 
the other stuff.

And it appears, from an e-mail from my reseller, that we may be SOL regarding 
upgrades to our currently licensed software in the not-too-distant future:


? * 15 new CC apps including Adobe Photoshop CC, Adobe InDesign CC, 
Adobe Illustrator CC and more will be made available to all CCT users by 
June17th
? *Adobe has confirmed any future enhancements for their creative 
products will be available through their CCT offering only (boldfacing mine)

? * CCT Packager available for centralized IT deployment
? * New LOWER price for your additional copies effective NOW thru 
8/31/2013.  ($480 MSRP)
By the way, the reseller my company uses is very straight-up and hasn't steered 
us wrong in the past, so nothing against them.

-- Ken in Atlanta





From: "Dave.Stamm at gdc4s.com" 
To: framers at lists.frameusers.com
Sent: Mon, May 13, 2013 9:03:21 AM
Subject: RE: Corporate madness - Adobe software to be subscription only

2013-05-13-01T13:00Z

There's that death knell again . . ..

Dave Stamm
Information Engineer

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Steve Rickaby
Sent: 2013-05-09-Thursday 12:38
To: framers at lists.frameusers.com
Subject: OT: Corporate madness - Adobe software to be subscription only

I have just heard a rumor that the CS Suite is going to available in future 
only 
on an SaaS basis, by subscription. TCS/FrameMaker could follow?

I do wonder whether the accountants that run large corporates like Adobe 
understand how important their software is to the countless thousands of 
freelances who have to scrape every last penny to buy it - but at least then 
they own something, not vapor that goes phut as soon as you stop paying for it.

For the last two decades FrameMaker, Illustrator, Acrobat and Dreamweaver have 
been the rocks underpinning what I do. I'm far less sure about the future, 
though.

-- 
Steve [somewhat aghast]
___


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Re: Strange Save As PDF problem

2013-03-15 Thread Ken Poshedly
Even though there have been back-and-forth discussions here on this exact topic 
(using save-as to create a pdf or that this Framemaker bug has been fixed), the 
only way I can be absolutely sure I don't have the problem that you have is to 
print via the Adobe Acrobat printer instance (I think that's what it is or 
was 
called), then running the resulting postscript file through Adobe Distiller.

So far -- at least for me -- it works every time.

-- Ken in Atlanta





From: Klaus Daube fr...@daube.ch
To: framers@lists.frameusers.com
Sent: Fri, March 15, 2013 12:20:26 PM
Subject: Strange Save As PDF problem

May I add to my problem report:

From a beta version of the future FM i can create PDF by Save as PDF with no 
problem...
I have only now tested this - and the day before yesterday I have also used 
this 
beta version.

Ah, I'm really sick on installing Acrobat!

Klaus
~~
Docu + Design Daube; Schäracher 11; CH-8053 Zürich
Technical documentation  consultancy; On-line and paper
F: +41-44-422 86 25  E: d...@daube.ch  W: www.daube.ch

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Strange Save As PDF problem

2013-03-15 Thread Ken Poshedly
Even though there have been back-and-forth discussions here on this exact topic 
(using save-as to create a pdf or that this Framemaker bug has been fixed), the 
only way I can be absolutely sure I don't have the problem that you have is to 
print via the Adobe Acrobat "printer instance" (I think that's what it is or 
was 
called), then running the resulting postscript file through Adobe Distiller.

So far -- at least for me -- it works every time.

-- Ken in Atlanta





From: Klaus Daube 
To: framers at lists.frameusers.com
Sent: Fri, March 15, 2013 12:20:26 PM
Subject: Strange Save As PDF problem

May I add to my problem report:


Re: Crash when i print from book

2013-02-20 Thread Ken Poshedly
The only thing I know for sure (found while researching for my own problems 
that 
started the recent FrameMaker has detected a problem and must quit Really?! 
thread is that 11004 means that you're running FrameMaker version 11 (like 
you 
stated).

The rest is a big secret.

-- Ken in Atlanta





From: John Posada jposad...@gmail.com
To: FrameUsers List framers@lists.frameusers.com
Sent: Tue, February 19, 2013 12:57:15 PM
Subject: Crash when i print from book


FM11 on win7.
When i attempt to print a book i crash. The internal error is
11004  22540623  22540906 25284309
Anybody have a clue based on these numbers?___


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Crash when i print from book

2013-02-19 Thread Ken Poshedly
The only thing I know for sure (found while researching for my own problems 
that 
started the recent "FrameMaker has detected a problem and must quit" Really?! 
thread is that "11004" means that you're running FrameMaker version 11 (like 
you 
stated).

The rest is a big secret.

-- Ken in Atlanta





From: John Posada 
To: FrameUsers List 
Sent: Tue, February 19, 2013 12:57:15 PM
Subject: Crash when i print from book


FM11 on win7.
When i attempt to print a book i crash. The internal error is
11004  22540623  22540906 25284309
Anybody have a clue based on these numbers?
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Re: FrameMaker has detected a problem and must quit Really?!

2013-02-16 Thread Ken Poshedly
To all,Maybe I'm wrong but the argumentative tone of all of this with regards to my question is the pits.As far as I'm concerned:1. Contact Shekhar at tcs...@adobe.com and discuss it with him.2. We did what he told us to do.3. No more problems (so far).OK?-- KenFrom: Kapil Verma kve...@adobe.comTo: "Syed Zaeem Hosain (syed.hos...@aeris.net)" syed.hos...@aeris.net; Dov Isaacs isa...@adobe.com; Alan T Litchfield
 a...@alphabyte.co.nz; "framers@lists.frameusers.com" framers@lists.frameusers.comSent: Fri, February 15, 2013 7:33:39 AMSubject: RE: "FrameMaker has detected a problem and must quit" Really?!
Hello Everyone, Hope you are well. Well, there has been a flurry of emails on this topic and I (as the product manager for FrameMaker) wanted to mention a couple of things here to set the record straight J · Network file paths: FrameMaker 11 has been tested to work with network file paths. There is absolutely no change in behavior between FM11 and the older versions. So, you should not have any problems when your files are stored on the network location. However, in case you are experiencing any crashes when working with network files, we will be happy to take a look at your crash logs and help your troubleshoot your specific issue. · FrameMaker Lock
 file: There is lot of discussion and some confusion around the purpose of the lock file. Lock file is created by FM to tell the user that the file is open in another instance of FM. So, if we take the scenario of multiple users working on the same file set (which is stored on the network drive) and when a file is opened in FM, it creates a lock file. If another user tries to open the same file, FM will give the other user a warning that the file is open in another instance of FM. So, this is a feature, that prevents users from overwriting each other’s content. Furthermore, If you don’t want lock files, you can turn them off as well. Lastly, for more information, about the lock file and its behavior, please read the help page here Hope this information is useful and clarifies things. Have a great weekend! Thanks,Kapil VermaSr. Product Manager – Adobe Technical Communication Products  From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Syed Zaeem Hosain (syed.hos...@aeris.net)Sent: Friday, February 15, 2013 5:43 AMTo: Dov Isaacs; Alan T Litchfield; framers@lists.frameusers.comSubject: RE: "FrameMaker has detected a problem and must quit" Really?! Hi, Dov. What you say below is indeed what I would expect, and what is also my experience, with the Adobe applications I use (FrameMaker, PhotoShop and Acrobat Pro)– pretty much any Windows application today! Thanks for the clarification, Z From: Dov Isaacs [mailto:isa...@adobe.com] Sent: Thursday, February 14, 2013 1:24 PMTo: Syed Zaeem Hosain (syed.hos...@aeris.net); Alan T Litchfield; framers@lists.frameusers.comSubject: RE: "FrameMaker has detected a problem and must quit" Really?!Importance: High With regards to network folders and drives, Adobe software in general is essentially unaware of the media and location of the file. The provided file path, whether provided explicitly by the user with a file open dialog or implicitly as a link in a document is used “as is” for operating system file access calls. That having been said, when one accesses files on remote and/or slow links or even with semi-reliable media (such as old and scratched CD-Rs and DVD-Rs), read errors and/or timeouts
 can and do occur that are much less likely than when accessing a file on a “local” drive. The Adobe applications typically don’t attempt any special recovery operations when such read errors and/or timeouts occur. That is likely the source of problems reported.  - Dov Dov IsaacsPrincipal ScientistAdobe Systems Incorporated+1 408.536.2896 (tel)+1 408.242.5161 (cell)isa...@adobe.com345 Park AvenueSan Jose, CA 95110-2704 USAhttp://www.adobe.comFeel free to print this e-mail if your needs dictate hard copy.There is no need to feel guilty about printing!Paper is renewable and recyclable.
 ISAACS-OFFICE.corp.adobe.com   From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Syed Zaeem Hosain (syed.hos...@aeris.net)Sent: Wednesday, February 13, 2013 12:32 PMTo: Alan T Litchfield; framers@lists.frameusers.comSubject: RE: "FrameMaker has detected a problem and must quit" Really?! I think that there may be some confusion about local vs. network folders/drives. Perhaps I read too much into Ken's responses from the Adobe tech! In my case, all application executables are on my drive C and the data files are
 on drive E on the _same_ system. I.e., drive E is _not_ a network-mounted drive ... it is physically installed on my laptop. For this "all local drives" arrangement, there should _never_ be any issue for any modern Windows application. However, if the data files are on a network server, even if that folder/drive is "mounted" as a "local" drive letter 

Re: FrameMaker has detected a problem and must quit Really?!

2013-02-15 Thread Ken Poshedly
First, my thanks to all for your interest and participation in this matter.Second, just to confirm that by "data file" I mean the book or chapter being composed using FrameMaker. In our case, the FrameMaker program files are installed on our respective desktop computers (I _hope_ that's the correct term, ok?). The book and chapter files are located on a separate physical hard drive which is one of my company's network drives. It's about a month old Western Digital hard drive; specifically a "WD My Book Live Duo", Model WDBVHT0040JCH - NAS Server - 4 terrabytes with hardly anything on it because we backed everything onto another drive while this one was installed and have only moved some stuff onto it.Third, I know what I heard and I repeated it to the Adobe tech support rep.
 And yes, he confirmed what I've stated here. FrameMaker 11 is such that the work files (as I've described them above) should be on the same physical drive as the FM 11 program files.Fourth, my coworker has experienced no FM crashes since moving his work files to his hard drive where his FM program files are also located. Also, his files now seem to open and process far faster than before. Go figure. Maybe my FM 8.0 installation is more forgiving of some unknown cross-drive anomaly and my coworker's FM 11.0 installation demands absolute perfection of all hardware and software components. I don't know.I'm sorry that there is so much disagreement, but as I also said, I will be glad to provide this rep's name and e-mail address so any of you can follow up with him on your own.-- Ken in AtlantaFrom: Dov Isaacs isa...@adobe.comTo: "framers@lists.frameusers.com" framers@lists.frameusers.comCc: "techw...@techwr-l.com" techw...@techwr-l.comSent: Thu, February 14, 2013 4:08:42 PMSubject: RE: "FrameMaker has detected a problem and must quit" Really?!
All, Sorry I couldn’t respond to this thread earlier. Driving much of the day yesterday and I don’t “do e-mail” while driving. J I am seriously hoping that there was a serious
 misunderstanding between Ken Poshedly and the tech support person he spoke with. Maybe a language issue one of a definition of what a “data file” is. For the record, there is absolutely no restriction in FrameMaker – any version – as to where FrameMaker document files (.fm files), FrameMaker book files, or any assets used by same may reside on a user’s system. As long as Windows can open the file for input and output, FrameMaker can open the document or book. FrameMaker documents may be on the system volume or any other volume available under Windows including external drives, SSDs, thumb drives, network shares, etc. Then there are the “data files” used internally by FrameMaker including those in X:\Program Files (x86)\Adobe\AdobeFrameMaker11\fminit where X:\Program Files (x86)\Adobe\AdobeFrameMaker11 is the location where you designate that FrameMaker be installed and C:\Users\username\AppData\Roaming\Adobe\FrameMaker\11 where username is the user’s Window login ID. Maybe there was some issue of what happens if you designate a location for FrameMaker installation that isn’t the system volume or if you move the C:\Users\username directory to someplace other than the system volume. I have not experienced problems with FrameMaker 11 installed on a volume other than the system volume. I have not attempted to muck around with location of the C:\Users\username directory which could be playing with fire with not only FrameMaker, but other Windows applications. Nonetheless, assuming a reasonably normal installation of FrameMaker 11, you should have no problem with storing your FrameMaker documents and associated assets anywhere that you can open a file within your system’s file system.  -
 Dov Dov IsaacsPrincipal ScientistAdobe Systems Incorporated+1 408.536.2896 (tel)+1 408.242.5161 (cell)isa...@adobe.com345 Park AvenueSan Jose, CA 95110-2704 USAhttp://www.adobe.comFeel free to print this e-mail if your needs dictate hard copy.There is no need to feel guilty about
 printing!Paper is renewable and recyclable. ISAACS-OFFICE.corp.adobe.com   From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of dave.st...@gdc4s.comSent: Wednesday, February 13, 2013 11:50 AMTo: framers@lists.frameusers.com; techw...@techwr-l.comSubject: RE: "FrameMaker has detected a problem and must quit" Really?! 2013-02-13-03T19:50Z ¡_YIKES_! If Ken was informed correctly, below— and I _really_ hope he was _not_— then that effectively rings the death knell of FrameMaker’s use by my employer. It was in only the last month that I got upgraded to FrameMaker 11, but I’m happy to report that I haven’t encountered this type of problem. To conform to _corporate_requirements_ we have
 FrameMaker installed on our C:\ drives, but the files we produce and edit are on a server, so we work with them across our local area network and, sometimes, the wide-area network. Dov,

Re: FrameMaker has detected a problem and must quit Really?!

2013-02-15 Thread Ken Poshedly
Yesterday (Wednesday) morning, FM 11.0 crashed while it was opening his files. 
His process was to open the book file, then open each chapter file 
one-at-a-time. There are six chapters in the book. FM 11 crashed while opening 
the fifth chapter. We then tried another tact, that is to open one chapter, 
scroll through it, then open a second chapter and scroll through it. It then 
crashed while scrolling through the second chapter. We kept at it before I 
called the Adobe rep.

Of COURSE things work faster when all are on the same drive -- I just happen to 
mention it here.

But the problem that did NOT occur last week DID occur first thing Wednesday 
a.m. here. He couldn't even work on any files because FM 11 kept crashing.
And now it doesn't. THAT'S what I meant by the go figure comment.

-- Ken







From: Combs, Richard richard.co...@polycom.com
To: Ken Poshedly poshe...@bellsouth.net; framers@lists.frameusers.com 
framers@lists.frameusers.com
Cc: techw...@techwr-l.com techw...@techwr-l.com
Sent: Thu, February 14, 2013 4:39:30 PM
Subject: RE: FrameMaker has detected a problem and must quit Really?!

Ken Poshedly wrote:

 Fourth, my coworker has experienced no FM crashes since moving his work files
 to
 his hard drive where his FM program files are also located. Also, his files
 now
 seem to open and process far faster than before. Go figure. 

Go figure? You really find it surprising that it takes longer to read/write 
files across the network than on your local hard drive? 


As several of us have tried to point out, it's local vs. remote that's making 
the difference. Your coworker would be seeing the same increased reliability 
and 
speed if he were storing his work on a second hard drive in his PC. 


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
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"FrameMaker has detected a problem and must quit" Really?!

2013-02-15 Thread Ken Poshedly
To all,

Maybe I'm wrong but the argumentative tone of all of this with regards to my 
question is the pits.

As far as I'm concerned:
1. Contact Shekhar at tcssup at adobe.com and discuss it with him.
2. We did what he told us to do.
3. No more problems (so far).

OK?

-- Ken





From: Kapil Verma 
To: "Syed Zaeem Hosain (Syed.Hosain at aeris.net)" ; 
Dov 
Isaacs ; Alan T Litchfield ; 
"framers at lists.frameusers.com" 
Sent: Fri, February 15, 2013 7:33:39 AM
Subject: RE: "FrameMaker has detected a problem and must quit" Really?!


Hello Everyone,

Hope you are well. Well, there has been a flurry of emails on this topic and I 
(as the product manager for FrameMaker) wanted to mention a couple of things 
here to set the record straight J

? Network file paths: FrameMaker 11 has been tested to work with 
network 
file paths. There is absolutely no change in behavior between FM11 and the 
older 
versions. So, you should not have any problems when your files are stored on 
the 
network location. However, in case you are experiencing any crashes when 
working 
with network files, we will be happy to take a look at your crash logs and help 
your troubleshoot your specific issue.

? FrameMaker Lock file:There is lot of discussion and some confusion 
around the purpose of the lock file. Lock file is created by FM to tell the 
user 
that the file is open in another instance of FM. So, if we take the scenario of 
multiple users working on the same file set (which is stored on the network 
drive) and when a file is opened in FM, it creates a lock file. If another user 
tries to open the same file, FM will give the other user a warning that the 
file 
is open in another instance of FM. So, this is a feature, that prevents users 
from overwriting each other?s content. Furthermore, If you don?t want lock 
files, you can turn them off as well. Lastly, for more information, about the 
lock file and its behavior, please read the help page here

Hope this information is useful and clarifies things. Have a great weekend!

Thanks,
Kapil Verma
Sr. Product Manager ? Adobe Technical Communication Products


From:framers-bounces at lists.frameusers.com 
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Syed Zaeem Hosain 
(Syed.Hosain at aeris.net)
Sent: Friday, February 15, 2013 5:43 AM
To: Dov Isaacs; Alan T Litchfield; framers at lists.frameusers.com
Subject: RE: "FrameMaker has detected a problem and must quit" Really?!

Hi, Dov.

What you say below is indeed what I would expect, and what is also my 
experience, with the Adobe applications I use (FrameMaker, PhotoShop and 
Acrobat 
Pro)? pretty much any Windows application today!

Thanks for the clarification,

Z

From:Dov Isaacs [mailto:isaacs at adobe.com] 
Sent: Thursday, February 14, 2013 1:24 PM
To: Syed Zaeem Hosain (Syed.Hosain at aeris.net); Alan T Litchfield; 
framers at lists.frameusers.com
Subject: RE: "FrameMaker has detected a problem and must quit" Really?!
Importance: High

With regards to network folders and drives, Adobe software in general is 
essentially unaware of the media and location of the file. The provided file 
path, whether provided explicitly by the user with a file open dialog or 
implicitly as a link in a document is used ?as is? for operating system file 
access calls. That having been said, when one accesses files on remote and/or 
slow links or even with semi-reliable media (such as old and scratched CD-Rs 
and 
DVD-Rs), read errors and/or timeouts can and do occur that are much less likely 
than when accessing a file on a ?local? drive. The Adobe applications typically 
don?t attempt any special recovery operations when such read errors and/or 
timeouts occur. That is likely the source of problems reported.

- Dov

 Dov Isaacs
Principal Scientist
Adobe Systems Incorporated +1 408.536.2896 (tel)
+1 408.242.5161 (cell)
isaacs at adobe.com 345 Park Avenue
San Jose, CA  95110-2704 USA
http://www.adobe.com

Feel free to print this e-mail if your needs dictate hard copy.
There is no need to feel guilty about printing!
Paper is renewable and recyclable.

ISAACS-OFFICE.corp.adobe.com



From:framers-bounces at lists.frameusers.com 
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Syed Zaeem Hosain 
(Syed.Hosain at aeris.net)
Sent: Wednesday, February 13, 2013 12:32 PM
To: Alan T Litchfield; framers at lists.frameusers.com
Subject: RE: "FrameMaker has detected a problem and must quit" Really?!

I think that there may be some confusion about local vs. network 
folders/drives. 
Perhaps I read too much into Ken's responses from the Adobe tech!

In my case, all application executables are on my drive C and the data files 
are 
on drive E on the _same_ system. I.e., drive E is _not_ a network-mounted drive 
... it is physically installed on my laptop.

For this "all local drives" arrangement, there should _never_ be any issue for 
any modern 

Re: FrameMaker has detected a problem and must quit Really?!

2013-02-14 Thread Ken Poshedly
I posted my first frameusers list inquiry Wednesday morning, but never saw it 
or 
any replies for quite sometime.

After waiting an hour or so and not seeing either my message or any replies on 
the frameusers list, I posted to the techwr-l e-mail list (and also 
cross-posted 
to the frameusers list).

The techwr-l posting resulted in a multitude of replies within the same hour. I 
would not have cross-posted if it had been received and displayed rather 
quickly 
like on the techwr-l list.

My apologies for any annoyance to readers, but the extreme frameusers list lag 
time was my concern because of the major problem at my office; it is only one 
coworker and myself who handle tech pubs here, and with an inoperative 
FrameMaker system here, that's half the department (of two people) down.

-- Ken in Atlanta



From: Harro de Jong harro.dej...@triviewgroup.com
To: framers@lists.frameusers.com framers@lists.frameusers.com
Sent: Thu, February 14, 2013 7:27:22 AM
Subject: RE: FrameMaker has detected a problem and must quit Really?!

 From: framers-boun...@lists.frameusers.com [mailto:framers-
 boun...@lists.frameusers.com] On Behalf Of Alan T Litchfield


 
 There is some weird behaviour on the list this morning. I seem to be getting 
the
 messages in discontinuous threads and out of order.

Probably because the conversation has been crossposted from another list. I've 
also noticed that MS Outlook isn't very good at keeping threads together. 


Harro de Jong
___


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"FrameMaker has detected a problem and must quit" Really?!

2013-02-14 Thread Ken Poshedly
I posted my first frameusers list inquiry Wednesday morning, but never saw it 
or 
any replies for quite sometime.

After waiting an hour or so and not seeing either my message or any replies on 
the frameusers list, I posted to the techwr-l e-mail list (and also 
cross-posted 
to the frameusers list).

The techwr-l posting resulted in a multitude of replies within the same hour. I 
would not have cross-posted if it had been received and displayed rather 
quickly 
like on the techwr-l list.

My apologies for any annoyance to readers, but the extreme frameusers list lag 
time was my concern because of the major problem at my office; it is only one 
coworker and myself who handle tech pubs here, and with an inoperative 
FrameMaker system here, that's half the department (of two people) down.

-- Ken in Atlanta



From: Harro de Jong 
To: "framers at lists.frameusers.com" 
Sent: Thu, February 14, 2013 7:27:22 AM
Subject: RE: "FrameMaker has detected a problem and must quit" Really?!

> From: framers-bounces at lists.frameusers.com [mailto:framers-
> bounces at lists.frameusers.com] On Behalf Of Alan T Litchfield


> 
> There is some weird behaviour on the list this morning. I seem to be getting 
>the
> messages in discontinuous threads and out of order.

Probably because the conversation has been crossposted from another list. I've 
also noticed that MS Outlook isn't very good at keeping threads together. 


Harro de Jong
___


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Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscribe at lists.frameusers.com
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"FrameMaker has detected a problem and must quit" Really?!

2013-02-14 Thread Ken Poshedly
First, my thanks to all for your interest and participation in this matter.

Second, just to confirm that by "data file" I mean the book or chapter being 
composed using FrameMaker. In our case, the FrameMaker program files are 
installed on our respective desktop computers (I _hope_ that's the correct 
term, 
ok?). The book and chapter files are located on a separate physical hard drive 
which is one of my company's network drives. It's about a month old Western 
Digital hard drive; specifically a "WD My Book Live Duo", Model WDBVHT0040JCH - 
NAS Server - 4 terrabytes with hardly anything on it because we backed 
everything onto another drive while this one was installed and have only moved 
some stuff onto it.

Third, I know what I heard and I repeated it to the Adobe tech support rep. And 
yes, he confirmed what I've stated here. FrameMaker 11 is such that the work 
files (as I've described them above) should be on the same physical drive as 
the 
FM 11 program files.

Fourth, my coworker has experienced no FM crashes since moving his work files 
to 
his hard drive where his FM program files are also located. Also, his files now 
seem to open and process far faster than before. Go figure. Maybe my FM 8.0 
installation is more forgiving of some unknown cross-drive anomaly and my 
coworker's FM 11.0 installation demands absolute perfection of all hardware and 
software components. I don't know.

I'm sorry that there is so much disagreement, but as I also said, I will be 
glad 
to provide this rep's name and e-mail address so any of you can follow up with 
him on your own.

-- Ken in Atlanta







From: Dov Isaacs <isa...@adobe.com>
To: "framers at lists.frameusers.com" 
Cc: "techwr-l at techwr-l.com" 
Sent: Thu, February 14, 2013 4:08:42 PM
Subject: RE: "FrameMaker has detected a problem and must quit" Really?!


All,

Sorry I couldn?t respond to this thread earlier. Driving much of the day 
yesterday and I don?t ?do e-mail? while driving.  J

I am seriously hoping that there was a serious misunderstanding between Ken 
Poshedly and the tech support person he spoke with. Maybe a language issue one 
of a definition of what a ?data file? is.

For the record, there is absolutely no restriction in FrameMaker ? any version 
? 
as to where FrameMaker document files (.fm files), FrameMaker book files, or 
any 
assets used by same may reside on a user?s system. As long as Windows can open 
the file for input and output, FrameMaker can open the document or book. 
FrameMaker documents may be on the system volume or any other volume available 
under Windows including external drives, SSDs, thumb drives, network shares, 
etc.

Then there are the ?data files? used internally by FrameMaker including those 
in<X:\Program Files (x86)\Adobe\AdobeFrameMaker11\fminit> whereX:\Program Files 
(x86)\Adobe\AdobeFrameMaker11 is the location where you designate that 
FrameMaker be installed 
and<C:\Users\username\AppData\Roaming\Adobe\FrameMaker\11>  where  username is 
the user?s Window login ID. Maybe there was some issue of what happens if you 
designate a location for FrameMaker installation that isn?t the system volume 
or 
if you move the<C:\Users\username>directory to someplace other than the system 
volume. I have not experienced problems with FrameMaker 11 installed on a 
volume 
other than the system volume. I have not attempted to muck around with location 
of the<C:\Users\username>directory which could be playing with fire with not 
only FrameMaker, but other Windows applications.

Nonetheless, assuming a reasonably normal installation of FrameMaker 11, you 
should have no problem with storing your FrameMaker documents and associated 
assets anywhere that you can open a file within your system?s file system.

- Dov

 Dov Isaacs
Principal Scientist
Adobe Systems Incorporated +1 408.536.2896 (tel)
+1 408.242.5161 (cell)
isaacs at adobe.com 345 Park Avenue
San Jose, CA  95110-2704 USA
http://www.adobe.com

Feel free to print this e-mail if your needs dictate hard copy.
There is no need to feel guilty about printing!
Paper is renewable and recyclable.

ISAACS-OFFICE.corp.adobe.com



From:framers-bounces at lists.frameusers.com 
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Dave.Stamm at 
gdc4s.com
Sent: Wednesday, February 13, 2013 11:50 AM
To: framers at lists.frameusers.com; techwr-l at techwr-l.com
Subject: RE: "FrameMaker has detected a problem and must quit" Really?!

2013-02-13-03T19:50Z

?_YIKES_!

If Ken was informed correctly, below ? and I _really_ hope he was _not_ ? then 
that effectively rings the death knell of FrameMaker?s use by my employer.

It was in only the last month that I got upgraded to FrameMaker 11, but I?m 
happy to report that I haven?t encountered this type of problem.  To conform to 
_corporate_requirements_ we have FrameMaker installed on

"FrameMaker has detected a problem and must quit" Really?!

2013-02-14 Thread Ken Poshedly
Yesterday (Wednesday) morning, FM 11.0 crashed while it was opening his files. 
His process was to open the book file, then open each chapter file 
one-at-a-time. There are six chapters in the book. FM 11 crashed while opening 
the fifth chapter. We then tried another tact, that is to open one chapter, 
scroll through it, then open a second chapter and scroll through it. It then 
crashed while scrolling through the second chapter. We kept at it before I 
called the Adobe rep.

Of COURSE things work faster when all are on the same drive -- I just happen to 
mention it here.

But the problem that did NOT occur last week DID occur first thing Wednesday 
a.m. here. He couldn't even work on any files because FM 11 kept crashing.
And now it doesn't. THAT'S what I meant by the "go figure" comment.

-- Ken







From: "Combs, Richard" <richard.co...@polycom.com>
To: Ken Poshedly ; "framers at lists.frameusers.com" 

Cc: "techwr-l at techwr-l.com" 
Sent: Thu, February 14, 2013 4:39:30 PM
Subject: RE: "FrameMaker has detected a problem and must quit" Really?!

Ken Poshedly wrote:

> Fourth, my coworker has experienced no FM crashes since moving his work files
> to
> his hard drive where his FM program files are also located. Also, his files
> now
> seem to open and process far faster than before. Go figure. 

Go figure? You really find it surprising that it takes longer to read/write 
files across the network than on your local hard drive? 


As several of us have tried to point out, it's local vs. remote that's making 
the difference. Your coworker would be seeing the same increased reliability 
and 
speed if he were storing his work on a second hard drive in his PC. 


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--
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FrameMaker has detected a problem and must quit Really?!

2013-02-13 Thread Ken Poshedly
To all,

My coworker is running FrameMaker 11.0 and is frustrated because twice this 
morning, FrameMaker crashed on his terminal (luckily creating recovery files, 
though).

The warning pop-up window that displayed announcing this glorious impending 
shutdown stated Internal Error 11014, 8122692, 8122986, 10866845. . . 

We have looked at the extremely cryptic error log file that was generated and 
of 
course, it's as clear as mud to me.

Note that my coworker prefers to keep his book and all member chapter files 
open. He also prefers to embed all his graphics so the various chapter file 
sizes are MUCH larger than if the graphics were referenced. Thus, the following:

Title page with copyright page -- 835 Kb (no graphics)
TOC -- 870 Kb (again, no graphics)
Section 1 -- 4,740 Kb
Section 2 -- 8,720 Kb
Section 3 -- 14,983 Kb
Section 4 -- 45,815 Kb
Section 5 -- 22,066 Kb
Section 6 -- 53,033 Kb

For instance, Section 6 is 89  pages in length with all graphics (strictly line 
art) embedded and the  file size is 53,033 Kb (that's a little over 53 
megabytes). In a  previous version of this manual (when the graphics were 
referenced), the  file size was just a mere fraction of this (perhaps 20 Kb or 
30 Kb).

His computer is a TRISTAR pc, with an Intel Core2 Duo CPU, E8500 @ 3.16 Ghz, 
3.17 Ghz, 3.24 Gigabytes of RAM; running Windows XP Professional, Version 2002, 
Service Pack 3.

So the questions:

* What do those internal error numbers specifically mean?
* Is/are the error/errors caused by a hardware problem or a software 
problem?
-- Ken in Atlanta___


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Re: FrameMaker has detected a problem and must quit Really?!

2013-02-13 Thread Ken Poshedly
FWIW,

I just learned from Adobe tech support (via phone call) that the permissions in 
FrameMaker 11.0 have been modified so that the data files should also be on the 
same hard drive where FM 11.0 is installed. Working across drives (FM here, 
data 
files there) is no longer an accepted practice -- at least not with FM11.

I guess this explains the flaky, intermittent nature of my coworker's FM 
crashes 
because that (the wrong way is just how we've been doing things here.

Incidentally, I'm still using FM 8.0 the wrong way and with no crashes.

-- Ken in Atlanta




From: Ken Poshedly poshe...@bellsouth.net
To: techw...@techwr-l.com
Sent: Wed, February 13, 2013 10:47:05 AM
Subject: FrameMaker has detected a problem and must quit Really?!

To all,

Please excuse this x-posting (Framemaker list), but no replies at all from 
there 

so far.

My coworker is running FrameMaker 11.0 and is frustrated  because twice this 
morning, FrameMaker crashed on his terminal (luckily  creating recovery files, 
though).

The warning pop-up window that  displayed announcing this glorious impending 
shutdown stated Internal  Error 11014, 8122692, 8122986, 10866845. . . 

We have looked at the extremely cryptic error log file that was generated and 
of 

course, it's as clear as mud to me.

Note  that my coworker prefers to keep his book and all member chapter files  
open. He also prefers to embed all his graphics so the various chapter  file 
sizes are MUCH larger than if the graphics were referenced. Thus,  the 
following:

Title page with copyright page -- 835 Kb (no graphics)
TOC -- 870 Kb (again, no graphics)
Section  1 -- 4,740 Kb
Section 2 -- 8,720 Kb
Section 3 -- 14,983 Kb
Section 4 -- 45,815 Kb
Section 5 -- 22,066 Kb
Section 6 -- 53,033 Kb

For instance, Section 6 is 89  pages in length with all graphics (strictly line 
art) embedded and the  file size is 53,033 Kb (that's a little over 53 
megabytes). In a  previous version of this manual (when the graphics were 
referenced), the  file size was just a mere fraction of this (perhaps 20 Kb or 
30 Kb).

His  computer is a TRISTAR pc, with an Intel Core2 Duo CPU, E8500 @ 3.16  
Ghz, 

3.17 Ghz, 3.24 Gigabytes of RAM; running Windows XP Professional,  Version 
2002, 

Service Pack 3.

So the questions:

* What do those internal error numbers specifically mean?
* Is/are the error/errors caused by a hardware problem or a software 
problem?
-- Ken in Atlanta
^
STC Vice President Nicky Bleiel is giving a free webinar on best practices
for creating mobile help.

Learn more: http://bit.ly/WNaCzd

^

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magazine at http://techwhirl.com

Looking for the archived Techwr-l email discussions?  Search our public email 
archives @ http://techwr-l.com/archives
___


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Re: FrameMaker has detected a problem and must quit Really?!

2013-02-13 Thread Ken Poshedly
Yes, an .lck file is created but perhaps it no longer does what it used to do 
before. Capisce?

-- Ken in Atlanta






From: Robert Lauriston rob...@lauriston.com
To: Ken Poshedly poshe...@bellsouth.net; framers@lists.frameusers.com; 
TECHWR-L techw...@techwr-l.com
Sent: Wed, February 13, 2013 12:11:02 PM
Subject: Re: FrameMaker has detected a problem and must quit Really?!

That's a pretty radical change. Does FM11 not create .lck files when
you open an .fm file?

On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly poshe...@bellsouth.net wrote:
 I just learned from Adobe tech support (via phone call) that the permissions 
in
 FrameMaker 11.0 have been modified so that the data files should also be on 
the
 same hard drive where FM 11.0 is installed. Working across drives (FM here, 
data
 files there) is no longer an accepted practice -- at least not with FM11.

 I guess this explains the flaky, intermittent nature of my coworker's FM 
crashes
 because that (the wrong way is just how we've been doing things here.
___


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Re: FrameMaker has detected a problem and must quit Really?!

2013-02-13 Thread Ken Poshedly
I was only aware that an .lck file prevents two people from working on the same 
file simultaneously, each with permission to save the file with his/her latest 
changes.

But I guess there is/was more to it.

-- Ken





From: Fred Ridder docu...@hotmail.com
To: poshe...@bellsouth.net; rob...@lauriston.com; 
framers@lists.frameusers.com 
framers@lists.frameusers.com; techw...@techwr-l.com
Sent: Wed, February 13, 2013 12:28:30 PM
Subject: RE: FrameMaker has detected a problem and must quit Really?!

 
Note that creation of a .lck file is an option that the user can turn on or 
off. 
In the General tab of the FrameMaker Preferences dialog, it's the Network 
File Locking option. (At least that's what it's been named and where it's been 
located in every version from 5.5.6 through 9, which is what I'm currently 
using).

-Fred Ridder 


 Date: Wed, 13 Feb 2013 09:16:06 -0800
 From: poshe...@bellsouth.net
 Subject: Re: FrameMaker has detected a problem and must quit Really?!
 To: rob...@lauriston.com; framers@lists.frameusers.com; techw...@techwr-l.com
 
 Yes, an .lck file is created but perhaps it no longer does what it used to do 
 before. Capisce?
 
 -- Ken in Atlanta
 
 
 
 
 
 
 From: Robert Lauriston rob...@lauriston.com
 To: Ken Poshedly poshe...@bellsouth.net; framers@lists.frameusers.com; 
 TECHWR-L techw...@techwr-l.com
 Sent: Wed, February 13, 2013 12:11:02 PM
 Subject: Re: FrameMaker has detected a problem and must quit Really?!
 
 That's a pretty radical change. Does FM11 not create .lck files when
 you open an .fm file?
 
 On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly poshe...@bellsouth.net wrote:
  I just learned from Adobe tech support (via phone call) that the 
  permissions 

 in
  FrameMaker 11.0 have been modified so that the data files should also be on 
 the
  same hard drive where FM 11.0 is installed. Working across drives (FM here, 
 data
  files there) is no longer an accepted practice -- at least not with FM11.
 
  I guess this explains the flaky, intermittent nature of my coworker's FM 
 crashes
  because that (the wrong way is just how we've been doing things here.
 ^
 STC Vice President Nicky Bleiel is giving a free webinar on best practices
 for creating mobile help.
 
 Learn more: http://bit.ly/WNaCzd
 
 ^
 
 You are currently subscribed to TECHWR-L as docu...@hotmail.com.
 
 To unsubscribe send a blank email to
 techwr-l-le...@lists.techwr-l.com
 
 
 Send administrative questions to ad...@techwr-l.com. Visit
 http://www.techwhirl.com/email-discussion-groups/ for more resources and info.
 
 Looking for articles on Technical Communications?  Head over to our online 
magazine at http://techwhirl.com
 
 Looking for the archived Techwr-l email discussions?  Search our public email 
archives @ http://techwr-l.com/archives
___


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Re: FrameMaker has detected a problem and must quit Really?!

2013-02-13 Thread Ken Poshedly
My coworker did the following (with my help as I followed Fred's previous 
e-mail):

1. Unchecked the Network File Locking option and saved this choice before 
exiting Properties.
2. Opened Framemaker 11.0 and the book-in-question.
3. Opened one of the book files on the network drive and scrolled through it -- 
no problem.
4. Opened another of the book files on the network drive and scrolled through 
it 
-- again, no problem. Wait, darn it! There's that crappy crash pop-up again!

So next, he did the following:

1. Copied the entire folder with all book and chapter files from the network 
drive to his own C-drive.
2. Once more did steps 2, 3 and 4 using only the files on his own C-drive, but 
this time with no FM crashes -- at least so far.

So it APPEARS this has solved the problem. More info if / as it develops.

-- Ken in Atlanta





From: Fred Ridder docu...@hotmail.com
To: poshe...@bellsouth.net; rob...@lauriston.com; 
framers@lists.frameusers.com 
framers@lists.frameusers.com; techw...@techwr-l.com
Sent: Wed, February 13, 2013 2:01:54 PM
Subject: RE: FrameMaker has detected a problem and must quit Really?!

 
Actually, there is *less* to it than that. There is no prevention and no real 
notion of permission in the .lck file mechanism.

When you open any file from FrameMaker, it looks for a matching .lck file. If 
it 
finds one, it displays a message telling you that some user (which may actually 
be *you*) has the file open already. You still have the ability to force Frame 
to open the file. FWIW, Word does something very similar except that it 
replaces 
the first two characters in the filename with ~$ and flags the file as a hidden 
file so that most users won't even be aware of it. The presence of one of a ~$ 
file is what triggers Word to display a recovery window with information 
about 
the any autosaved or recovered version of the file you are trying to open.

FrameMaker does give you the ability to disable the .lck file creation because 
there are lots of circumstances where such a simple-minded pseudo-locking 
mechanism is pointless, like when you are the only FrameMaker user, or when 
content is stored in a CMS or collaboration repository where permissions really 
are managed.

-Fred Ridder  




Date: Wed, 13 Feb 2013 09:37:02 -0800
From: poshe...@bellsouth.net
Subject: Re: FrameMaker has detected a problem and must quit Really?!
To: docu...@hotmail.com; rob...@lauriston.com; framers@lists.frameusers.com; 
techw...@techwr-l.com


I was only aware that an .lck file prevents two people from working on the same 
file simultaneously, each with permission to save the file with his/her latest 
changes.

But I guess there is/was more to it.

-- Ken





From: Fred Ridder docu...@hotmail.com
To: poshe...@bellsouth.net; rob...@lauriston.com; 
framers@lists.frameusers.com 
framers@lists.frameusers.com; techw...@techwr-l.com
Sent: Wed, February 13, 2013  12:28:30 PM
Subject: RE: FrameMaker has detected a problem and must quit Really?!

 
Note that creation of a .lck file is an option that the user can turn on or 
off. 
In the General tab of the FrameMaker Preferences dialog, it's the Network 
File Locking option. (At least that's what it's been named and where it's been 
located in every version from 5.5.6 through 9, which is what I'm currently 
using).

-Fred Ridder 


 Date: Wed, 13 Feb 2013 09:16:06 -0800
 From: poshe...@bellsouth.net
 Subject: Re: FrameMaker has detected a problem and must quit Really?!
 To: rob...@lauriston.com; framers@lists.frameusers.com; techw...@techwr-l.com
 
 Yes, an .lck file is created but perhaps it no longer does what it used to do 
 before. Capisce?
 
 -- Ken in Atlanta
 
 
 
 
 
 
 From: Robert Lauriston rob...@lauriston.com
 To: Ken Poshedly  poshe...@bellsouth.net; framers@lists.frameusers.com; 
 TECHWR-L techw...@techwr-l.com
 Sent: Wed, February 13, 2013 12:11:02 PM
 Subject: Re: FrameMaker has detected a problem and must quit Really?!
 
 That's a pretty radical change. Does FM11 not create .lck files when
 you open an .fm file?
 
 On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly poshe...@bellsouth.net wrote:
  I just learned from Adobe tech support (via phone call) that the 
  permissions 

 in
  FrameMaker 11.0 have been modified so that the data files should also be on 
 the
  same hard drive where FM 11.0 is installed. Working across drives (FM here, 
 data
  files there) is no longer an accepted practice -- at least not with FM11.
 
  I guess this explains the flaky, intermittent nature of my coworker's FM 
  crashes
  because that (the wrong way is just how we've been doing things here.
 ^
 STC Vice President Nicky Bleiel is giving a free webinar on best practices
 for creating mobile help.
 
 Learn more: http://bit.ly/WNaCzd

Re: FrameMaker has detected a problem and must quit Really?!

2013-02-13 Thread Ken Poshedly
Syed,

In our case:

* The C-drive is the hard drive on our own desktop computer and is where FM is 
installed.
* The network drive is not a partition of the desktop hard drive, but instead a 
separate physical hard drive configured to be one of several in my company's 
network of drives.

So now my coworker will do all his work locally on his own desktop and then 
place the completed FM chapter on the network drive as an archive file.

-- Ken in Atlanta





From: Syed Zaeem Hosain (syed.hos...@aeris.net) syed.hos...@aeris.net
To: Fred Ridder docu...@hotmail.com; poshe...@bellsouth.net 
poshe...@bellsouth.net; rob...@lauriston.com rob...@lauriston.com; 
framers@lists.frameusers.com framers@lists.frameusers.com; 
techw...@techwr-l.com techw...@techwr-l.com
Sent: Wed, February 13, 2013 2:24:07 PM
Subject: RE: FrameMaker has detected a problem and must quit Really?!


On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly poshe...@bellsouth.net wrote:
 I just learned from Adobe tech support (via phone call) that the permissions 
in
 FrameMaker 11.0 have been modified so that the data files should also be on 
the
 same hard drive where FM 11.0 is installed. Working across drives (FM here, 
data
 files there) is no longer an accepted practice -- at least not with FM11.


Seriously? I can understand network-based locations causing issues, but I have 
_never_ seen a problem where an executable (FrameMaker or otherwise!) is on one 
drive and the “data” files are on a separate drive _on the *same* system_.
 
In fact, I do this right now – my C drive is the usual location for all 
executables (FrameMaker, Office, compilers, etc.) and my E drive contains all 
my 
other files (including the books and files I work on).

And, I do not have any problems with this setup whatsoever. I am surprised that 
Adobe thinks that this would be a problem in any way! If really accurate, this 
would be a strange, and completely unacceptable, artificial constraint.
 
Z___


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Re: FrameMaker has detected a problem and must quit Really?!

2013-02-13 Thread Ken Poshedly
To all,

I will be glad to supply the specific adobe.com e-mail address for the service 
tech (Shekhar, in India) that I talked with earlier today (Wednesday) in 
private 
(off-list) e-mails.

He was very professional, seemed to understand the specifics of my problem and 
even phoned me right back when our call dropped.

I also provided him with the specific internal error numbers that came up in 
the 
FM 11.0 crash notification pop-up window. (They were the same at each crash.)

He then confirmed what I described and asked if I could be placed on hold 
while he checked into it.

I was on hold perhaps no more than a minute when he came back on the line and 
told me that the fix is to place the working files on the same hard drive where 
FM 11.0 is installed.

I inquired as to if he is sure about this and he agreed without hesitation, 
saying this was sp[ecific with FM 11.0 (I don't recall if it does or will apply 
to FM 12.0.)

As I described in another e-mail here, that SEEMS to have cleared up my 
coworker's problem. It's been an hour or so since he got back into things and 
so 
far, no more crashes.

Please note that my coworker's FM crash problems occurred intermittently, 
perhaps several times a week and not all day every day, so we'll have to see 
what happens over the next few days, etc.

I'm still on FM 8.0 and because I like the user interface as it is and I've had 
no crash problems, I might just stay with it, eh?

-- Ken in Atlanta





From: dave.st...@gdc4s.com dave.st...@gdc4s.com
To: framers@lists.frameusers.com; techw...@techwr-l.com
Sent: Wed, February 13, 2013 2:52:16 PM
Subject: RE: FrameMaker has detected a problem and must quit Really?!


2013-02-13-03T19:50Z
 
¡_YIKES_!
 
If Ken was informed correctly, below — and I _really_ hope he was _not_ — then 
that effectively rings the death knell of FrameMaker’s use by my employer.
 
It was in only the last month that I got upgraded to FrameMaker 11, but I’m 
happy to report that I haven’t encountered this type of problem.  To conform to 
_corporate_requirements_ we have FrameMaker installed on our C:\ drives, but 
the 
files we produce and edit are on a server, so we work with them across our 
local 
area network and, sometimes, the wide-area network.
 
Dov, if you see this, will you please confirm, modify, or refute the 
information 
Ken posted below?
 
¡Thanks!
Dave Stamm
Information Engineer
General Dynamics C4 Systems, Inc.
Integrated Log Engr Svc, Logistics Section
1700 Magnavox Way, Suite 200 We'll hit your targets from here.™
Fort Wayne, Indiana  46804-1552; US
tel:  260-434-9620  fax:  260.434.9501 / 9509
dave.st...@gdc4s.com http://www.gdc4s.com/
 
This message and / or attachments may include information subject to GDC4S S.P. 
1.8.6 and GD Corporate Policy 07-105 and are intended to be accessed only by 
authorized recipients.  Use, storage and transmission are governed by General 
Dynamics and its policies.  Contractual restrictions apply to third parties.  
Recipients should refer to the policies or contract to determine proper 
handling.   Unauthorized review, use, disclosure or distribution is prohibited. 
 
If you are not an intended recipient, please contact the sender and destroy all 
copies of the original message.
 
From:framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Syed Zaeem Hosain 
(syed.hos...@aeris.net)
Sent: 2013-02-13-Wednesday 14:24
To: Fred Ridder; poshe...@bellsouth.net; rob...@lauriston.com; 
framers@lists.frameusers.com; techw...@techwr-l.com
Subject: RE: FrameMaker has detected a problem and must quit Really?!
 
On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly poshe...@bellsouth.net wrote:
 I just learned from Adobe tech support (via phone call) that the permissions 
in
 FrameMaker 11.0 have been modified so that the data files should also be on 
the
 same hard drive where FM 11.0 is installed. Working across drives (FM here, 
data
 files there) is no longer an accepted practice -- at least not with FM11.
Seriously? I can understand network-based locations causing issues, but I have 
_never_ seen a problem where an executable (FrameMaker or otherwise!) is on one 
drive and the “data” files are on a separate drive _on the *same* system_.
 
In fact, I do this right now – my C drive is the usual location for all 
executables (FrameMaker, Office, compilers, etc.) and my E drive contains all 
my 
other files (including the books and files I work on).

And, I do not have any problems with this setup whatsoever. I am surprised that 
Adobe thinks that this would be a problem in any way! If really accurate, this 
would be a strange, and completely unacceptable, artificial constraint.
 
Z___


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Send list messages to framers@lists.frameusers.com.

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"FrameMaker has detected a problem and must quit" Really?!

2013-02-13 Thread Ken Poshedly
To all,

My coworker is running FrameMaker 11.0 and is frustrated because twice this 
morning, FrameMaker crashed on his terminal (luckily creating recovery files, 
though).

The warning pop-up window that displayed announcing this glorious impending 
shutdown stated "Internal Error 11014, 8122692, 8122986, 10866845. . . "

We have looked at the extremely cryptic error log file that was generated and 
of 
course, it's as clear as mud to me.

Note that my coworker prefers to keep his book and all member chapter files 
open. He also prefers to embed all his graphics so the various chapter file 
sizes are MUCH larger than if the graphics were referenced. Thus, the following:

Title page with copyright page -- 835 Kb (no graphics)
TOC -- 870 Kb (again, no graphics)
Section 1 -- 4,740 Kb
Section 2 -- 8,720 Kb
Section 3 -- 14,983 Kb
Section 4 -- 45,815 Kb
Section 5 -- 22,066 Kb
Section 6 -- 53,033 Kb

For instance, Section 6 is 89  pages in length with all graphics (strictly line 
art) embedded and the  file size is 53,033 Kb (that's a little over 53 
megabytes). In a  previous version of this manual (when the graphics were 
referenced), the  file size was just a mere fraction of this (perhaps 20 Kb or 
30 Kb).

His computer is a "TRISTAR" pc, with an Intel Core2 Duo CPU, E8500 @ 3.16 Ghz, 
3.17 Ghz, 3.24 Gigabytes of RAM; running Windows XP Professional, Version 2002, 
Service Pack 3.

So the questions:

* What do those internal error numbers specifically mean?
* Is/are the error/errors caused by a hardware problem or a software 
problem?
-- Ken in Atlanta
-- next part --
An HTML attachment was scrubbed...
URL: 



"FrameMaker has detected a problem and must quit" Really?!

2013-02-13 Thread Ken Poshedly
FWIW,

I just learned from Adobe tech support (via phone call) that the permissions in 
FrameMaker 11.0 have been modified so that the data files should also be on the 
same hard drive where FM 11.0 is installed. Working across drives (FM here, 
data 
files there) is no longer an accepted practice -- at least not with FM11.

I guess this explains the flaky, intermittent nature of my coworker's FM 
crashes 
because that (the "wrong" way is just how we've been doing things here.

Incidentally, I'm still using FM 8.0 the "wrong" way and with no crashes.

-- Ken in Atlanta



________
From: Ken Poshedly <poshe...@bellsouth.net>
To: techwr-l at techwr-l.com
Sent: Wed, February 13, 2013 10:47:05 AM
Subject: "FrameMaker has detected a problem and must quit" Really?!

To all,

Please excuse this x-posting (Framemaker list), but no replies at all from 
there 

so far.

My coworker is running FrameMaker 11.0 and is frustrated  because twice this 
morning, FrameMaker crashed on his terminal (luckily  creating recovery files, 
though).

The warning pop-up window that  displayed announcing this glorious impending 
shutdown stated "Internal  Error 11014, 8122692, 8122986, 10866845. . . "

We have looked at the extremely cryptic error log file that was generated and 
of 

course, it's as clear as mud to me.

Note  that my coworker prefers to keep his book and all member chapter files  
open. He also prefers to embed all his graphics so the various chapter  file 
sizes are MUCH larger than if the graphics were referenced. Thus,  the 
following:

Title page with copyright page -- 835 Kb (no graphics)
TOC -- 870 Kb (again, no graphics)
Section  1 -- 4,740 Kb
Section 2 -- 8,720 Kb
Section 3 -- 14,983 Kb
Section 4 -- 45,815 Kb
Section 5 -- 22,066 Kb
Section 6 -- 53,033 Kb

For instance, Section 6 is 89  pages in length with all graphics (strictly line 
art) embedded and the  file size is 53,033 Kb (that's a little over 53 
megabytes). In a  previous version of this manual (when the graphics were 
referenced), the  file size was just a mere fraction of this (perhaps 20 Kb or 
30 Kb).

His  computer is a "TRISTAR" pc, with an Intel Core2 Duo CPU, E8500 @ 3.16  
Ghz, 

3.17 Ghz, 3.24 Gigabytes of RAM; running Windows XP Professional,  Version 
2002, 

Service Pack 3.

So the questions:

* What do those internal error numbers specifically mean?
* Is/are the error/errors caused by a hardware problem or a software 
problem?
-- Ken in Atlanta
^
STC Vice President Nicky Bleiel is giving a free webinar on best practices
for creating mobile help.

Learn more: http://bit.ly/WNaCzd

^

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"FrameMaker has detected a problem and must quit" Really?!

2013-02-13 Thread Ken Poshedly
Yes, an .lck file is created but perhaps it no longer does what it used to do 
before. Capisce?

-- Ken in Atlanta






From: Robert Lauriston <rob...@lauriston.com>
To: Ken Poshedly ; framers at lists.frameusers.com; 
TECHWR-L 
Sent: Wed, February 13, 2013 12:11:02 PM
Subject: Re: "FrameMaker has detected a problem and must quit" Really?!

That's a pretty radical change. Does FM11 not create .lck files when
you open an .fm file?

On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly  wrote:
> I just learned from Adobe tech support (via phone call) that the permissions 
in
> FrameMaker 11.0 have been modified so that the data files should also be on 
the
> same hard drive where FM 11.0 is installed. Working across drives (FM here, 
>data
> files there) is no longer an accepted practice -- at least not with FM11.
>
> I guess this explains the flaky, intermittent nature of my coworker's FM 
>crashes
> because that (the "wrong" way is just how we've been doing things here.
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"FrameMaker has detected a problem and must quit" Really?!

2013-02-13 Thread Ken Poshedly
I was only aware that an .lck file prevents two people from working on the same 
file simultaneously, each with permission to save the file with his/her latest 
changes.

But I guess there is/was more to it.

-- Ken





From: Fred Ridder <docu...@hotmail.com>
To: poshedly at bellsouth.net; robert at lauriston.com; "framers at 
lists.frameusers.com" 
; techwr-l at techwr-l.com
Sent: Wed, February 13, 2013 12:28:30 PM
Subject: RE: "FrameMaker has detected a problem and must quit" Really?!


Note that creation of a .lck file is an option that the user can turn on or 
off. 
In the "General" tab of the FrameMaker Preferences dialog, it's the "Network 
File Locking" option. (At least that's what it's been named and where it's been 
located in every version from 5.5.6 through 9, which is what I'm currently 
using).

-Fred Ridder 


> Date: Wed, 13 Feb 2013 09:16:06 -0800
> From: poshedly at bellsouth.net
> Subject: Re: "FrameMaker has detected a problem and must quit" Really?!
> To: robert at lauriston.com; framers at lists.frameusers.com; techwr-l at 
> techwr-l.com
> 
> Yes, an .lck file is created but perhaps it no longer does what it used to do 
> before. Capisce?
> 
> -- Ken in Atlanta
> 
> 
> 
> 
> 
> 
> From: Robert Lauriston 
> To: Ken Poshedly ; framers at 
> lists.frameusers.com; 
> TECHWR-L 
> Sent: Wed, February 13, 2013 12:11:02 PM
> Subject: Re: "FrameMaker has detected a problem and must quit" Really?!
> 
> That's a pretty radical change. Does FM11 not create .lck files when
> you open an .fm file?
> 
> On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly  
> wrote:
> > I just learned from Adobe tech support (via phone call) that the 
> > permissions 

> in
> > FrameMaker 11.0 have been modified so that the data files should also be on 
> the
> > same hard drive where FM 11.0 is installed. Working across drives (FM here, 
> >data
> > files there) is no longer an accepted practice -- at least not with FM11.
> >
> > I guess this explains the flaky, intermittent nature of my coworker's FM 
> >crashes
> > because that (the "wrong" way is just how we've been doing things here.
> ^
> STC Vice President Nicky Bleiel is giving a free webinar on best practices
> for creating mobile help.
> 
> Learn more: http://bit.ly/WNaCzd
> 
> ^
> 
> You are currently subscribed to TECHWR-L as docudoc at hotmail.com.
> 
> To unsubscribe send a blank email to
> techwr-l-leave at lists.techwr-l.com
> 
> 
> Send administrative questions to admin at techwr-l.com. Visit
> http://www.techwhirl.com/email-discussion-groups/ for more resources and info.
> 
> Looking for articles on Technical Communications?  Head over to our online 
>magazine at http://techwhirl.com
> 
> Looking for the archived Techwr-l email discussions?  Search our public email 
>archives @ http://techwr-l.com/archives
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"FrameMaker has detected a problem and must quit" Really?!

2013-02-13 Thread Ken Poshedly
My coworker did the following (with my help as I followed Fred's previous 
e-mail):

1. Unchecked the Network File Locking option and saved this choice before 
exiting Properties.
2. Opened Framemaker 11.0 and the book-in-question.
3. Opened one of the book files on the network drive and scrolled through it -- 
no problem.
4. Opened another of the book files on the network drive and scrolled through 
it 
-- again, no problem. Wait, darn it! There's that crappy crash pop-up again!

So next, he did the following:

1. Copied the entire folder with all book and chapter files from the network 
drive to his own C-drive.
2. Once more did steps 2, 3 and 4 using only the files on his own C-drive, but 
this time with no FM crashes -- at least so far.

So it APPEARS this has solved the problem. More info if / as it develops.

-- Ken in Atlanta





From: Fred Ridder <docu...@hotmail.com>
To: poshedly at bellsouth.net; robert at lauriston.com; "framers at 
lists.frameusers.com" 
; techwr-l at techwr-l.com
Sent: Wed, February 13, 2013 2:01:54 PM
Subject: RE: "FrameMaker has detected a problem and must quit" Really?!


Actually, there is *less* to it than that. There is no prevention and no real 
notion of permission in the .lck file mechanism.

When you open any file from FrameMaker, it looks for a matching .lck file. If 
it 
finds one, it displays a message telling you that some user (which may actually 
be *you*) has the file open already. You still have the ability to force Frame 
to open the file. FWIW, Word does something very similar except that it 
replaces 
the first two characters in the filename with ~$ and flags the file as a hidden 
file so that most users won't even be aware of it. The presence of one of a ~$ 
file is what triggers Word to display a "recovery" window with information 
about 
the any autosaved or recovered version of the file you are trying to open.

FrameMaker does give you the ability to disable the .lck file creation because 
there are lots of circumstances where such a simple-minded pseudo-locking 
mechanism is pointless, like when you are the only FrameMaker user, or when 
content is stored in a CMS or collaboration repository where permissions really 
are managed.

-Fred Ridder  




Date: Wed, 13 Feb 2013 09:37:02 -0800
From: poshe...@bellsouth.net
Subject: Re: "FrameMaker has detected a problem and must quit" Really?!
To: docudoc at hotmail.com; robert at lauriston.com; framers at 
lists.frameusers.com; 
techwr-l at techwr-l.com


I was only aware that an .lck file prevents two people from working on the same 
file simultaneously, each with permission to save the file with his/her latest 
changes.

But I guess there is/was more to it.

-- Ken





From: Fred Ridder <docu...@hotmail.com>
To: poshedly at bellsouth.net; robert at lauriston.com; "framers at 
lists.frameusers.com" 
; techwr-l at techwr-l.com
Sent: Wed, February 13, 2013  12:28:30 PM
Subject: RE: "FrameMaker has detected a problem and must quit" Really?!


Note that creation of a .lck file is an option that the user can turn on or 
off. 
In the "General" tab of the FrameMaker Preferences dialog, it's the "Network 
File Locking" option. (At least that's what it's been named and where it's been 
located in every version from 5.5.6 through 9, which is what I'm currently 
using).

-Fred Ridder 


> Date: Wed, 13 Feb 2013 09:16:06 -0800
> From: poshedly at bellsouth.net
> Subject: Re: "FrameMaker has detected a problem and must quit" Really?!
> To: robert at lauriston.com; framers at lists.frameusers.com; techwr-l at 
> techwr-l.com
> 
> Yes, an .lck file is created but perhaps it no longer does what it used to do 
> before. Capisce?
> 
> -- Ken in Atlanta
> 
> 
> 
> 
> 
> 
> From: Robert Lauriston 
> To: Ken Poshedly  ; framers at 
> lists.frameusers.com; 
> TECHWR-L 
> Sent: Wed, February 13, 2013 12:11:02 PM
> Subject: Re: "FrameMaker has detected a problem and must quit" Really?!
> 
> That's a pretty radical change. Does FM11 not create .lck files when
> you open an .fm file?
> 
> On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly  
> wrote:
> > I just learned from Adobe tech support (via phone call) that the 
> > permissions 

> in
> > FrameMaker 11.0 have been modified so that the data files should also be on 
> the
> > same hard drive where FM 11.0 is installed. Working across drives (FM here, 
> >data
> > files there) is no longer an accepted practice -- at least not with FM11.
> >
> > I guess this explains the flaky, intermittent nature of my coworker's FM 
>  >crashes
> > because that

"FrameMaker has detected a problem and must quit" Really?!

2013-02-13 Thread Ken Poshedly
Syed,

In our case:

* The C-drive is the hard drive on our own desktop computer and is where FM is 
installed.
* The network drive is not a partition of the desktop hard drive, but instead a 
separate physical hard drive configured to be one of several in my company's 
network of drives.

So now my coworker will do all his work locally on his own desktop and then 
place the completed FM chapter on the network drive as an archive file.

-- Ken in Atlanta





From: "Syed Zaeem Hosain (Syed.Hosain at aeris.net)" <syed.hos...@aeris.net>
To: Fred Ridder ; "poshedly at bellsouth.net" 
; "robert at lauriston.com" ; 
"framers at lists.frameusers.com" ; 
"techwr-l at techwr-l.com" 
Sent: Wed, February 13, 2013 2:24:07 PM
Subject: RE: "FrameMaker has detected a problem and must quit" Really?!


On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly  wrote:
> I just learned from Adobe tech support (via phone call) that the permissions 
in
> FrameMaker 11.0 have been modified so that the data files should also be on 
the
> same hard drive where FM 11.0 is installed. Working across drives (FM here, 
>data
> files there) is no longer an accepted practice -- at least not with FM11.


Seriously? I can understand network-based locations causing issues, but I have 
_never_ seen a problem where an executable (FrameMaker or otherwise!) is on one 
drive and the ?data? files are on a separate drive _on the *same* system_.

In fact, I do this right now ? my C drive is the usual location for all 
executables (FrameMaker, Office, compilers, etc.) and my E drive contains all 
my 
other files (including the books and files I work on).

And, I do not have any problems with this setup whatsoever. I am surprised that 
Adobe thinks that this would be a problem in any way! If really accurate, this 
would be a strange, and completely unacceptable, artificial constraint.

Z
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"FrameMaker has detected a problem and must quit" Really?!

2013-02-13 Thread Ken Poshedly
To all,

I will be glad to supply the specific adobe.com e-mail address for the service 
tech (Shekhar, in India) that I talked with earlier today (Wednesday) in 
private 
(off-list) e-mails.

He was very professional, seemed to understand the specifics of my problem and 
even phoned me right back when our call dropped.

I also provided him with the specific internal error numbers that came up in 
the 
FM 11.0 crash notification pop-up window. (They were the same at each crash.)

He then confirmed what I described and asked if I could be placed on "hold" 
while he checked into it.

I was on hold perhaps no more than a minute when he came back on the line and 
told me that the fix is to place the working files on the same hard drive where 
FM 11.0 is installed.

I inquired as to if he is sure about this and he agreed without hesitation, 
saying this was sp[ecific with FM 11.0 (I don't recall if it does or will apply 
to FM 12.0.)

As I described in another e-mail here, that SEEMS to have cleared up my 
coworker's problem. It's been an hour or so since he got back into things and 
so 
far, no more crashes.

Please note that my coworker's FM crash problems occurred intermittently, 
perhaps several times a week and not all day every day, so we'll have to see 
what happens over the next few days, etc.

I'm still on FM 8.0 and because I like the user interface as it is and I've had 
no crash problems, I might just stay with it, eh?

-- Ken in Atlanta





From: "Dave.Stamm at gdc4s.com" <dave.st...@gdc4s.com>
To: framers at lists.frameusers.com; techwr-l at techwr-l.com
Sent: Wed, February 13, 2013 2:52:16 PM
Subject: RE: "FrameMaker has detected a problem and must quit" Really?!


2013-02-13-03T19:50Z

?_YIKES_!

If Ken was informed correctly, below ? and I _really_ hope he was _not_ ? then 
that effectively rings the death knell of FrameMaker?s use by my employer.

It was in only the last month that I got upgraded to FrameMaker 11, but I?m 
happy to report that I haven?t encountered this type of problem.  To conform to 
_corporate_requirements_ we have FrameMaker installed on our C:\ drives, but 
the 
files we produce and edit are on a server, so we work with them across our 
local 
area network and, sometimes, the wide-area network.

Dov, if you see this, will you please confirm, modify, or refute the 
information 
Ken posted below?

?Thanks!
Dave Stamm
Information Engineer
General Dynamics C4 Systems, Inc.
Integrated Log Engr Svc, Logistics Section
1700 Magnavox Way, Suite 200 We'll hit your targets from here.?
Fort Wayne, Indiana  46804-1552; US
tel:  260-434-9620  fax:  260.434.9501 / 9509
dave.stamm at gdc4s.com http://www.gdc4s.com/

This message and / or attachments may include information subject to GDC4S S.P. 
1.8.6 and GD Corporate Policy 07-105 and are intended to be accessed only by 
authorized recipients.  Use, storage and transmission are governed by General 
Dynamics and its policies.  Contractual restrictions apply to third parties.  
Recipients should refer to the policies or contract to determine proper 
handling.   Unauthorized review, use, disclosure or distribution is prohibited. 
 
If you are not an intended recipient, please contact the sender and destroy all 
copies of the original message.

From:framers-bounces at lists.frameusers.com 
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Syed Zaeem Hosain 
(Syed.Hosain at aeris.net)
Sent: 2013-02-13-Wednesday 14:24
To: Fred Ridder; poshedly at bellsouth.net; robert at lauriston.com; 
framers at lists.frameusers.com; techwr-l at techwr-l.com
Subject: RE: "FrameMaker has detected a problem and must quit" Really?!

On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly  wrote:
> I just learned from Adobe tech support (via phone call) that the permissions 
in
> FrameMaker 11.0 have been modified so that the data files should also be on 
the
> same hard drive where FM 11.0 is installed. Working across drives (FM here, 
>data
> files there) is no longer an accepted practice -- at least not with FM11.
Seriously? I can understand network-based locations causing issues, but I have 
_never_ seen a problem where an executable (FrameMaker or otherwise!) is on one 
drive and the ?data? files are on a separate drive _on the *same* system_.

In fact, I do this right now ? my C drive is the usual location for all 
executables (FrameMaker, Office, compilers, etc.) and my E drive contains all 
my 
other files (including the books and files I work on).

And, I do not have any problems with this setup whatsoever. I am surprised that 
Adobe thinks that this would be a problem in any way! If really accurate, this 
would be a strange, and completely unacceptable, artificial constraint.

Z
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Re: Adding Files to New Book

2013-01-17 Thread Ken Poshedly
The file order has always been reversed for me when adding multiple files to a 
book going back to Frame 7 and possibly even Frame 5.5 which I learned back in 
1998).

And it didn't matter if it was Windows 98 or Windows XP (currently and for as 
long as possible).

-- Ken in Atlanta





From: Combs, Richard richard.co...@polycom.com
To: Combs, Richard richard.co...@polycom.com; Karen Robbins 
karendes...@gmail.com; framers@lists.frameusers.com 
framers@lists.frameusers.com
Sent: Thu, January 17, 2013 3:26:01 PM
Subject: RE: Adding Files to New Book

Re: 
 And this was a Windows behavior, not an FM behavior. 

I should have pointed out explicitly what's implied by that statement: A change 
in Windows version may be more of a factor than a change in FM version. Did 
your 
version of Windows change when you went from FM 9 to FM 11? (Even a service 
pack 
could be a factor.) 


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






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