RE: extremely slow PNG loading

2015-03-30 Thread Davis, David
I have seen this behaviour before, I usually blamed it either on an anti-virus scanner that was scanning each PNG as it was opened and/or some shenanigans on a network switch. Message: 3 Date: Thu, 26 Mar 2015 19:04:51 -0400 From: Stuart Rogers srog...@phoenix-geophysics.com To:

RE:How to Choose the Right Image File Format for Print

2015-03-23 Thread Davis, David
On Thu, Mar 19, 2015 at 3:52 PM, Carol J. Elkins celk...@awrittenword.com wrote: Here is a really good article (I think) about the various graphic file formats and when to use and not use them. http://www.creativepro.com/article/how-to-choose-the- right-image-file-format-for-print I've

RE: Accidental Change All (am I alone?)

2015-03-16 Thread Davis, David
Stephen, This has happened to me a couple of times too. Horrible!! Accidentally setting off a 'find and replace' globally for something (usually changing a few letters to a blank string), simply because the focus was accidentally on that dialog and I triggered it before I realised what was

User's manual vs. User manual

2015-03-16 Thread Davis, David
Well what if you have more than one user? Then it would have to be Users' Manual :) It's easier to avoid that fuss and just called it User Manual. In German they get around this kind of thing by making compound nouns, so you'd have the equivalent of Usermanual (Benutzerhandbuch...?), but

RE: Did I miss the FM12.0.4 Update Announcement?

2015-02-27 Thread Davis, David
like FrameMaker! The more people log a bug. the higher a priority it will get with their dev team. David From: Denis Daly [d.d...@icpnewtech.com] Sent: 27 February 2015 08:56 To: Syed Zaeem Hosain (syed.hos...@aeris.net); Davis, David; framers

RE: Did I miss the FM12.0.4 Update Announcement?

2015-02-26 Thread Davis, David
As I noted on the Adobe Forums, I was personally told that 12.0.4 fixed this bug by the developer who was handling by bug report, and it does indeed seem to, but this is not mentioned in the release note. This suggests that it was such an egregious bug that Adobe decided not to acknowledge that

RE: CMYK bug fixed? RE: Did I miss the FM12.0.4 Update Announcement?

2015-02-26 Thread Davis, David
clobbering you was different to mine! David *** Please consider the environment before printing this e-mail From: Craig Ede [mailto:craig...@hotmail.com] Sent: 25 February 2015 20:44 To: Davis, David; framers Subject: CMYK bug fixed? RE: Did I miss the FM12.0.4 Update Announcement? We, too, have been

RE: Did I miss the FM12.0.4 Update Announcement?

2015-02-25 Thread Davis, David
Alison, I've been using Frame 12.0.4 from the day it came out, as it fixed the Save as CMYK PDF bug, which was clobbering my workflow. Have still gotten crashes with 12.0.4 but twas ever thus... I just send the crash log to fmer...@adobe.com and keep smiling. David Message: 14 Date: Mon, 23 Feb

Re: FM12: PDF file size exploding

2015-02-20 Thread Davis, David
Lin, As far as I recall, modern versions of Adobe Reader autogenerate the PDF bookmark pane and thumbnails on the fly if you ask them to, so if megabytes are really that tight for you, you could probably ditch them anyway? David Message: 2 Date: Wed, 18 Feb 2015 14:16:20 -0500 From: Lin Sims

RE: framers Digest, Vol 111, Issue 20

2015-01-23 Thread Davis, David
Denis, I suffer this too (and have many times over the years). The graphics in my case are on a network drive, But I suspect that the corporate anti-virus scanner that is installed on my machine exacerbates the problem. It can be a real productivity killer. Unfortunately the IT departments

Re: FrameMaker on MacOS Retina display?

2015-01-19 Thread Davis, David
It seems a shame not to be able to use the retina display at its native resolution. Can't you fiddle with the settings in Control Panel Display to change the DPI gubbins for fonts and GUI elements? Message: 1 Date: Sun, 18 Jan 2015 11:38:30 +0100 From: Wim Hooghwinkel - idtp w...@idtp.eu To:

RE: PDF Issue

2015-01-16 Thread Davis, David
Hi Denis, Save As CMYK PDFs is still broken in Frame 12. I raised a bug on the Adobe bug base and had an email 2 weeks before Christmas saying that they'd fixed the issue and it would be sorted in the next update (v12.0.4, I suppose). But there is no indication when this will be released. I

Re: why view on phone WAS: online FrameMaker 12 Documentation

2014-12-18 Thread Davis, David
From: Robert Lauriston rob...@lauriston.com My guess is they chose Responsive HTML over WebHelp for the same reason they dropped topics, used larger type and screen shots, added page breaks, and posted a URL to pages not visible to the public. /snorts/ *** Confidentiality Notice: This

RE: online FrameMaker 12 Documentation totally revamped; in PDF

2014-12-15 Thread Davis, David
I don't wanna be overly blunt, but the new online help basically looks terrible (on my Windows 7 / IE10 default setup). The fonts are enormous and you have to click through too many layers of headings to find anything, with no ToC or breadcrumb trail. The plain fact is that the printed manual

RE: mouse alternative

2014-11-21 Thread Davis, David
I had horrible RSI in my mouse-clicking finger back in the bad-old-days of mechanical mice. Modern optical mice have made things a lot better, and I changed mouse-hands to become ambi-mousetrous too, which all helped... I've been using this Microsoft ergonomic keyboard and mouse for the past

RE: FM9 Crashes when Creating PDFs with files that Contain

2014-10-28 Thread Davis, David
A PDF file of a Visio diagram is more or less just a bunch of PostScript instructions telling the computer to draw some lines and shapes. That's a good efficient easily-portable non-lossy way to represent a vector diagram. Nothing odd about it! David On Monday, October 27, 2014 3:29 PM,

RE: Subject: OT: OMG . . . Wonderful customer service from Adobe

2014-10-27 Thread Davis, David
It's those pod-bay doors all over again! :) I can see you're upset, Dave... -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers- boun...@lists.frameusers.com] On Behalf Of Davis, David Sent: Friday, October 24, 2014 12:49 AM To: framers

Subject: OT: OMG . . . Wonderful customer service from Adobe

2014-10-24 Thread Davis, David
I have basically found those chat things for customer service to be excruciating from pretty much ANY company that I try. The fact that they are physically just so *slow* is bad enough (perhaps taking tranquilisers before logging slow your mind to the pace better), but usually the poor people

RE: CMYK vs RGB RE: PDF query

2014-10-23 Thread Davis, David
or Pantone material in your PDF). From: Craig Ede [mailto:craig...@hotmail.com] Sent: 22 October 2014 15:35 To: Davis, David; framers Subject: RE: CMYK vs RGB RE: PDF query Yes, I think color conversions are that complex. RGB was designed for monitors allowing a broad range of additive colors

RE: CMYK vs RGB RE: PDF query

2014-10-22 Thread Davis, David
Are colour conversions really that complex? They're just converting colour coordinates in one colour-space to those in another, using some straightforward formulae that are hidden under the hood. (The choice of formula, and what to do if a colour is 'out of gamut', depends on the 'rendering

RE: . PDF query

2014-10-21 Thread Davis, David
to work in a better way, then I agree ☺ *** Please consider the environment before printing this e-mail From: Scott Turner [mailto:qui...@airmail.net] Sent: 20 October 2014 22:46 To: Davis, David Cc: Lin Sims; Böðvar Björgvinsson; framers@lists.frameusers.com Subject: Re: . PDF query The reason

RE: CMYK vs RGB RE: PDF query

2014-10-21 Thread Davis, David
Try this thread for some exploration of these issues. I really do not think colour correctness of the monitor is the problem here. It's just that FrameMaker's colour handling hasn't been updated since about 1988... https://forums.adobe.com/thread/1495005 Message: 7 Date: Mon, 20 Oct 2014

RE: . PDF query

2014-10-20 Thread Davis, David
Dennis, You're not the first person to report this problem. I doubt you're doing anything wrong, it's just FrameMaker being buggy. I'd encourage you to report it at Adobe's bug report page https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform Message: 1 Date: Fri, 17 Oct 2014 12:31:14

RE: PDF query

2014-10-20 Thread Davis, David
Indeed - A pity none of these experts ever manage to get their expert opinion manifested in the FrameMaker user guide / online help, though! David Message: 5 Date: Fri, 17 Oct 2014 21:31:08 -0500 From: Mike Wickham i...@mikewickham.com To: framers@lists.frameusers.com Subject: Re: PDF query

RE: . PDF query

2014-10-20 Thread Davis, David
reason it still hasn’t made it into the actual FrameMaker help files. I’m undecided as to which scenario is to more annoying ☺ From: Lin Sims [mailto:ljsims...@gmail.com] Sent: 20 October 2014 15:59 To: Böðvar Björgvinsson Cc: Davis, David; framers@lists.frameusers.com Subject: Re: . PDF query My

RE: My work-flow for dealing with backups from FrameMaker

2014-09-09 Thread Davis, David
Yes, I usually save myself using .backups files once every couple of months, like you describe Winfried! They do clutter the directory, but it's worth it in my view :) David Message: 1 Date: Mon, 8 Sep 2014 07:09:13 + From: Reng, Dr. Winfried wr...@tycoint.com To:

RE: Quoted speech

2014-08-05 Thread Davis, David
Yes, I occasionally see this on web-pages too, sometimes even on major international newspaper sites. First thing to do: run the page you're looking at through http://validator.w3.org There's a fair chance the page is incorrectly authored (header declarations are wrong) and that's why it isn't

Re: Quoted speech

2014-08-04 Thread Davis, David
that the reader's system has the necessary character. Best practice is generally to stick to the extended 8-bit ASCII character set (ISO 8859-1), which does not include U+2018, U+2019, U+201C, or U+201D. On Fri, Aug 1, 2014 at 12:48 AM, Davis, David david.da...@non.schneider-electric.com

Re: Quoted speech

2014-08-01 Thread Davis, David
Theresa, There should be no problem with those characters in HTML, so long as you put the correct declarations in the Header part of the page (to declare what character set you are using). If you look at a Japanese, Korean or Chinese site, for instance, you'll generally see they manage to have

RE:FM 12 in Parallels using Win7

2014-07-14 Thread Davis, David
32bit and 64bit Windows 7 are functionally identical except that 32bit can only use about 2½ gigs of your RAM before it has to start paging things on and off the hard disk, Whereas as 64bit can address more RAM than you can install on any motherboard currently available in the shops David

RE: CORRECTION: Section Number resets after closing file

2014-07-07 Thread Davis, David
Carol, Yes, I have experienced odd things with Document Numbering properties in Frame 12. Like yourself, they seemed a bit transient and hard to pin down. But from time to time working on particular documents, I've definitely seen things such as certain chapter files stubbornly refusing to

RE: crashes in Frame 12

2014-07-03 Thread Davis, David
I've had quite a few crashes in FM12 so far. For each and every one of them, I've submitted crash logs, and to Adobe's credit, someone has emailed me back, often asking for more info and copies of the files I was working on, so there does seem to be a genuine effort to investigate and bug-fix.

Re: Frame crash on Windows under parallels

2014-06-25 Thread Davis, David
I was told to ... reinstall my OS - at this point it should have become clear to you that you were speaking to an idiot. It's like calling a plumber because you have a leaky pipe, and they tell you to demolish your house and build a new one. David. Message: 4 Date: Tue, 24 Jun 2014 09:43:27

RE: Frame crash on Windows under parallels

2014-06-25 Thread Davis, David
Lol well if it is due to a bug in Frame (which is almost certainly is) then re-installing Windows isn't going to make the slightest bit of difference anyways! David -Original Message- From: Harding, Dan [mailto:dhard...@illinois.edu] Sent: 25 June 2014 12:40 To: Davis, David; framers

RE: Can't Generate PDF SOLVED

2014-06-16 Thread Davis, David
, to their heart's content. David *** Please consider the environment before printing this e-mail From: Matt Sullivan [mailto:sullivanma...@gmail.com] Sent: 13 June 2014 16:09 To: Davis, David Cc: framers@lists.frameusers.com Subject: Re: Can't Generate PDF SOLVED The lack of objectivity shown here

RE: Can't Generate PDF SOLVED

2014-06-13 Thread Davis, David
From: Craig Ede craig...@hotmail.commailto:craig...@hotmail.com Ø Just to make things clear for the user maybe it should say: Ø You choice of RGB resulted no PDF being produced. Try using the CMYK Ø setting instead. Unless it also said something like Look, we're sorry, but there's JUST

Re: Can't Generate PDF SOLVED

2014-06-13 Thread Davis, David
be referenced inside an EPS graphic or something like that). David Message: 4 Date: Thu, 12 Jun 2014 09:33:15 +0200 From: Klaus Daube fr...@daube.ch To: Davis, David david.da...@non.schneider-electric.com, framers@lists.frameusers.com Subject: Re: Can't Generate PDF SOLVED Message-ID: 539957bb

Re: Can't Generate PDF SOLVED

2014-06-10 Thread Davis, David
Well why the devil should the PDF generation fail if you select RGB mode? And what if you *want* it to be in RGB mode? (as you quite legitimately might do!) Bugtastic! And Matt, on your blog: Font handling Deselect this ambiguous option: 'Rely on system fonts only; do not use document fonts'

RE: Can't Generate PDF SOLVED

2014-06-10 Thread Davis, David
Ha! But I think you mean PDF Failure caused by a bug in our color management engine - There's nothing wrong with selecting RGB. Unless someone at Adobe has been reading too much Douglas Adams and wants to start putting Please do not press this button tool-tips in the GUI.. David Message:

Re: Fit or fitted

2014-06-02 Thread Davis, David
Date: Fri, 30 May 2014 21:54:42 + From: Tim Pann tp...@telecomsys.com Hm... Bastard? How so? Because the Norman French tended to rape and pillage the native Saxons, rather than marry them in church. David *** Confidentiality Notice: This e-mail, including any associated or attached

Colour is wrong in my HTML Help output (Frame12)

2014-05-28 Thread Davis, David
Hi Folks, I tried to ask this question on the Adobe Forums but their Adobe ID login seems to be broken again /sighs/ (After entering my credentials and clicking login I keep getting a screen saying [cid:image001.png@01CF79CD.FA1BDBA0]https://forums.adobe.com/Jiv - Oops, the page can't be found

RE: Colour is wrong in my HTML Help output (Frame12)

2014-05-28 Thread Davis, David
(Oh and just to add - I know that HTML Help is capable of displaying the RGB dark green colour I want, because I have successfully added a dark green footer line to the bottom of every topic, by importing a .htt template file with an HR element of the appropriate RGB code. So why can't it

RE: FrameMaker 8 to a Newer Version

2014-05-20 Thread Davis, David
Unless you are just using FrameMaker as a hobby, I would go for the current version (Frame12). Trying to deliver work on an obsolete unsupported version asking for trouble. For instance, you might need to open a .fm file from a colleague - and if that file is from Frames 9, 10, 11 and 12, you

RE: FrameMaker 8 to a Newer Version

2014-05-20 Thread Davis, David
[mailto:hmacdon...@ptitechnologies.com] Sent: 20 May 2014 17:04 To: Davis, David Subject: RE: FrameMaker 8 to a Newer Version Thanks to everyone replying to my question. Well, I am definitely not using this for a hobby...can't think of any hobby that would involve FM. (No offense intended.) I am

RE:Frame Upgrade Gotcha my Current TCS 5 Subscription

2014-05-13 Thread Davis, David
Ted, I was just running the 30 day standalone trial of Frame12, I also had the auto-updated prompt me install 12.0.2, and it also went pear-shaped - Frame was quite broken afterwards (pop-up dialogs telling me the Publisher service wasn't running and so forth. I had to uninstall Frame,

RE: Trying out CHM generation in Frame12

2014-05-08 Thread Davis, David
still do not quite understand the Glossary behaviour, I have replied on the forum Thanks _ David From: Amit Jha [mailto:amit...@adobe.com] Sent: 05 May 2014 12:28 To: Davis, David Cc: framers@lists.frameusers.com

Trying out CHM generation in Frame12

2014-05-01 Thread Davis, David
Hello frameusers. This week I've been playing with the 30 day trial of FrameMaker 12. Most of my work at the moment has been generating HTML Help: my existing workflow has been with TechComm Suite 4, authoring in Frame 11, linking the books into RoboHelp 10 and generating CHMs from there. I've

Re: Compatibility of old(ish) Software with Windows 7

2014-02-28 Thread Davis, David
Robert, Not wanting to be on your case /grins/ but you obviously have a fair amount of IT expertise - many users don't, and I don't think the approach you are recommending is going to suit them. Using legacy software is generally going to lead to compatibility problems (both with files people

RE: Compatibility of old(ish) Software with Windows 7

2014-02-25 Thread Davis, David
The thing is, Robert, FM7 and Acrobat 7 have problems with more than just Windows 7, and if someone's earning their living using them, my advice to them would be to update their tools to something more recent, rather than compromise their operating system! Even on a basic level, if you only

RE: Cannot insert the infinity symbol and other special character

2014-02-18 Thread Davis, David
Fei Min, there's a bit of confusion going on here! When you say... it is Unicode 221E, but perhaps all that information is obsolete now The Unicode standard is not obsolete, it is alive and well at http://www.unicode.org :) It is not something defined by Adobe FrameMaker or Microsoft

Re: Compatibility of old(ish) Software with Windows 7

2014-02-18 Thread Davis, David
Robert, I'd agree that if someone is buying a new computer and is only planning on doing word processing on it, then there's probably no point in them spending cash on getting over 2GB RAM in it (spend it on a better quality PSU, or a nice big fast SSD drive, or a couple of nice big monitor

RE: Cannot insert the infinity symbol and other special

2014-02-18 Thread Davis, David
If your colleague is getting the question mark, that's FrameMaker's way of telling you that the font you have asked me to use doesn't have a glyph for that character. It's not uncommon for tech author's to be lumbered with using a font in a Frame Template that someone in the company's

Re: Compatibility of old(ish) Software with Windows 7

2014-02-14 Thread Davis, David
. -- Message: 2 Date: Tue, 11 Feb 2014 10:02:18 -0800 From: Robert Lauriston rob...@lauriston.com To: Davis, David david.da...@invensys.com, framers@lists.frameusers.com framers@lists.frameusers.com Subject: Re: Compatibility of old(ish) Software with Windows 7 Message-ID

Re: Compatibility of old(ish) Software with Windows 7

2014-02-11 Thread Davis, David
Personally I wouldn't do it that way - as you then don't get the advantages 64 bit windows offers with being able to address more RAM - in 32 bit Windows you can only use a couple of GB. With a busy PC, big documents, big graphics, video etc you can easily use more than 2GB of memory. The pro

RE:FM12: SaveAs PDF not showing Dingbats in Ref pages

2014-02-08 Thread Davis, David
Most likely culprit is a font-embedding issue? What is the Dingbat font you're using. Does it support embedding? Is it getting embedded in the PDF you make from Print to file? David Message: 1 Date: Sun, 2 Feb 2014 18:31:14 + From: B??var Bj?rgvinsson bod...@gmail.com To: FrameUsers List

RE: Font issue in Framemaker 10, Windows 7, 64-bit

2014-01-29 Thread Davis, David
It sounds very much to me like the font vendor is a bit clueless and has something set wrong on the software he's using to make the font. The fact that that he never had encountered this problem before does not affect your statutory consumer rights, as they say. David Subject: RE: Font

RE: FrameMaker freaks me out

2014-01-27 Thread Davis, David
DropBox? Another nice new feature in Windows 8 is that it offers integration to Microsoft's cloud storage (SkyDrive), you get 7GB for free, And it's pretty simple to set it to automatically back up stuff from a local hard drive to the cloud as you work. David Message: 3 Date: Thu, 23 Jan

Subject: RE: OT: Adobe Acrobat Pro and Adobe Reader on same client

2014-01-23 Thread Davis, David
I'd echo Syed's point here - We Tech Pubs folk have a habit of repeating something Dov Isaac's said over a decade ago like it's some kind of holy writ, but 10 computer years is about a century in real years ;) Things may well (and certainly ought to) have changed since then. I'd like to see a

RE: FrameMaker 12 released

2014-01-16 Thread Davis, David
So one of the enhancements for TCS5 is that it's cheaper because it no longer includes Illustrator. Genius! :-D (Of course, if you still need Illustrator, you'll now have to buy it separately, so it'll cost even more...) Ho hum Message: 2 Date: Wed, 15 Jan 2014 07:57:14 + From: Reng, Dr.

RE: framers Digest, Vol 99, Issue 6

2014-01-16 Thread Davis, David
Am intrigued by the claim you can now save .CHMs (HTML Help) natively from Frame 12. Most of the past year I have been faffing around in TechCommSuite 4, basically trying to so nothing more complicated than author in Frame and make a CHM out of it. I have not found it very easy or intuitive at

FrameMaker 12 released

2014-01-16 Thread Davis, David
So one of the "enhancements" for TCS5 is that it's "cheaper" because it no longer includes Illustrator. Genius! :-D (Of course, if you still need Illustrator, you'll now have to buy it separately, so it'll cost even more...) Ho hum Message: 2 Date: Wed, 15 Jan 2014 07:57:14 + From: "Reng,

framers Digest, Vol 99, Issue 6

2014-01-16 Thread Davis, David
Am intrigued by the claim you can now save .CHMs (HTML Help) natively from Frame 12. Most of the past year I have been faffing around in TechCommSuite 4, basically trying to so nothing more complicated than author in Frame and make a CHM out of it. I have not found it very easy or intuitive at

RE: CMY data in PDF for JPEGs [do have workaround, but just)

2013-12-17 Thread Davis, David
Fair enough, Steve. Although in all seriousness, I wonder is it worth trying some other print-houses? The one you're using seems to think it's still 1983 :) -Original Message- From: Steve Rickaby [mailto:srick...@wordmongers.demon.co.uk] Sent: 13 December 2013 16:18 To: Davis, David

CMY data in PDF for JPEGs [do have workaround, but just)

2013-12-16 Thread Davis, David
Fair enough, Steve. Although in all seriousness, I wonder is it worth trying some other print-houses? The one you're using seems to think it's still 1983 :) -Original Message- From: Steve Rickaby [mailto:srick...@wordmongers.demon.co.uk] Sent: 13 December 2013 16:18 To: Davis, David

RE: CMY data in PDF for JPEGs [do have workaround, but just)

2013-12-13 Thread Davis, David
Not wanting to be contrary here, but why does the PDF have to be only grayscale, just because it's going to be printed in black and white? Surely the printer driver should be perfectly capable of making intelligent decisions about converting the colours to grey. (And, indeed, it will make

CMY data in PDF for JPEGs [do have workaround, but just)

2013-12-13 Thread Davis, David
Not wanting to be contrary here, but why does the PDF have to be only grayscale, just because it's going to be printed in black and white? Surely the printer driver should be perfectly capable of making intelligent decisions about converting the colours to grey. (And, indeed, it will make

RE: Character Tag As Is setting--isn't

2013-11-22 Thread Davis, David
Cheers Matt, Yes I totally agree with your 'bottom line' - But surely this is a bug? The Character Designer dialog box (or pod as they seem to want to call it now) just simply isn't behaving consistently and doing what it says it does. There is nothing I can see about this issue in the user docs

Character Tag "As Is" setting--isn't

2013-11-20 Thread Davis, David
Cheers Matt, Yes I totally agree with your 'bottom line' - But surely this is a bug? The Character Designer dialog box (or "pod" as they seem to want to call it now) just simply isn't behaving consistently and doing what it says it does. There is nothing I can see about this issue in the user

RE: Character Tag As Is setting--isn't

2013-11-19 Thread Davis, David
This issue that Beverly has run into has been the bane of my life several times now. The As Is thing in Character Styles just doesn't work for font size if it's ever been applied to any existing paragraph style - instead it keeps applying the font size of that paragraph. The only way I've been

Character Tag "As Is" setting--isn't

2013-11-19 Thread Davis, David
This issue that Beverly has run into has been the bane of my life several times now. The "As Is" thing in Character Styles just doesn't work for font size if it's ever been applied to any existing paragraph style - instead it keeps applying the font size of that paragraph. The only way I've

RE: How to purge unwanted fonts from Reference Pages?

2013-10-17 Thread Davis, David
Ah, thanks for the tip! I hadn't actually spotted the Fonts pod yet. ( /Grumbles/ if Adobe provided a proper printed manual these days, then I might be able to find these things more easily! :) ) The Fonts pod seems to have sorted things for me. One the downside, I found it a bit ambiguous

How to purge unwanted fonts from Reference Pages?

2013-10-17 Thread Davis, David
Ah, thanks for the tip! I hadn't actually spotted the Fonts pod yet. ( /Grumbles/ if Adobe provided a proper printed manual these days, then I might be able to find these things more easily! :) ) The Fonts pod seems to have sorted things for me. One the downside, I found it a bit ambiguous

RE: Differences in screen fonts not appearing in printed or pdf

2013-10-15 Thread Davis, David
Rod, there are two or three main places where things can go wrong: 1. When you create the PDF, you need to make sure that you are embedding the fonts inside it. This is controlled by the Adobe Distiller settings - there's a check box on one of the dialogs that says something like Embed all

How to purge unwanted fonts from Reference Pages?

2013-10-15 Thread Davis, David
Folks, I am maintaining an old legacy document that's giving me grief at the moment. (I'm using Frame11 - I think the document was created years ago on - gasp - an Apple Mac). PDF creation is failing, because I've told it to cancel the job if font embedding fails, and there's fonts referenced

Differences in screen fonts not appearing in printed or pdf

2013-10-15 Thread Davis, David
Rod, there are two or three main places where things can go wrong: 1. When you create the PDF, you need to make sure that you are embedding the fonts inside it. This is controlled by the Adobe Distiller settings - there's a check box on one of the dialogs that says something like "Embed all

How to purge unwanted fonts from Reference Pages?

2013-10-15 Thread Davis, David
Folks, I am maintaining an old legacy document that's giving me grief at the moment. (I'm using Frame11 - I think the document was created years ago on - gasp - an Apple Mac). PDF creation is failing, because I've told it to cancel the job if font embedding fails, and there's fonts referenced

ARRGH - why does the Import command still do this to me....?!?

2013-10-11 Thread Davis, David
Folks, Today I had something happen which has happened to me in the past... and I'm wondering if by moaning about it to the list, I can stop it ever ever happening again :) Basically, after tweaking a paragraph format in one of my chapters, I selected all the chapter files in my book, did File

ARRGH - why does the Import command still do this to me....?!?

2013-10-11 Thread Davis, David
Folks, Today I had something happen which has happened to me in the past... and I'm wondering if by moaning about it to the list, I can stop it ever ever happening again :) Basically, after tweaking a paragraph format in one of my chapters, I selected all the chapter files in my book, did File

. Re: Adobe was hacked

2013-10-08 Thread Davis, David
I got an email from Adobe to say I'd been hacked. Good thing I don't use the same password for nearly all my online accounts, then! I thought. Ahem :) David *** Confidentiality Notice: This e-mail, including any associated or attached files, is intended solely for the individual or entity

Re: Adobe was hacked

2013-10-08 Thread Davis, David
I tend to agree with Robert - If someone steals your cash, it's gone. If someone makes a fraudulent transaction on your card, you just report it and the card issuer refunds it. It's a slight administrative nuisance, but it doesn't cost you anything. All you have to do is check your card

Re: The Adobe credit card issue may indeed be a major issue -

2013-10-08 Thread Davis, David
Alan, don't forget that if it's a *credit* card, Then it's the bank's money, they're lending it to you ;) Whether this makes you feel better or not I don't know :) 1. Re: The Adobe credit card issue may indeed be a major issue - PLEASEREAD - URGENT (Alan Litchfield) From: Alan

The Adobe credit card issue may indeed be a major issue -

2013-10-08 Thread Davis, David
Alan, don't forget that if it's a *credit* card, Then it's the bank's money, they're lending it to you ;) Whether this makes you feel better or not I don't know :) 1. Re: The Adobe credit card issue may indeed be a major issue - PLEASEREAD - URGENT (Alan Litchfield) From: Alan

The Adobe credit card issue may indeed be a major issue -

2013-10-08 Thread Davis, David
The problem is that the US untelligence services with their "NSA" programme have developed ways to hack any encryption, and have obliged companies like Adobe to build 'back doors' into their systems to enable surveillance snooping. You may be surprised and flabbergasted at that, but once you

Adobe was hacked

2013-10-07 Thread Davis, David
I tend to agree with Robert - If someone steals your cash, it's gone. If someone makes a fraudulent transaction on your card, you just report it and the card issuer refunds it. It's a slight administrative nuisance, but it doesn't cost you anything. All you have to do is check your card

. Re: Adobe was hacked

2013-10-07 Thread Davis, David
I got an email from Adobe to say I'd been hacked. "Good thing I don't use the same password for nearly all my online accounts, then!" I thought. Ahem :) David *** Confidentiality Notice: This e-mail, including any associated or attached files, is intended solely for the individual or entity

RE: Windows 7 + FrameMaker 11 = BOOM!

2013-08-14 Thread Davis, David
Cc: Davis, David; framers@lists.frameusers.com Subject: Re: Windows 7 + FrameMaker 11 = BOOM! 4 GB of RAM may be of no use to FrameMaker if it's the only application open, but if you have other applications open and you only have 4 GB, wouldn't those other application be competing for the same 4

*Subject:* Why we love Adobe Tech Support...****

2013-08-14 Thread Davis, David
I think it's - well, not perhaps fair enough that people are super-rude to customer service chat staff, but it's completely natural and understandable: As well as having all the normal non-verbal human communications cues stripped out, It also features: - usually some obviously fake picture

. RE: Why we love Adobe Tech Support..

2013-08-14 Thread Davis, David
Ian is almost certainly correct - the poor guy was probably trying to correct himself for misspelling you. Unfortunately it looked as if he was speaking' jive, yo, ... and then closing with a bleeped-out expletive. Hilarious, in fact - I almost spat out my tea over my monitor :) I

Windows 7 + FrameMaker 11 = BOOM!

2013-08-14 Thread Davis, David
8 To: Fred Ridder Cc: Davis, David; framers at lists.frameusers.com Subject: Re: Windows 7 + FrameMaker 11 = BOOM! 4 GB of RAM may be of no use to FrameMaker if it's the only application open, but if you have other applications open and you only have 4 GB, wouldn't those other application be

*Subject:* Why we love Adobe Tech Support...****

2013-08-14 Thread Davis, David
I think it's - well, not perhaps "fair enough" that people are "super-rude" to customer service "chat" staff, but it's completely natural and understandable: As well as having all the normal non-verbal human communications cues stripped out, It also features: - usually some obviously fake

. RE: Why we love Adobe Tech Support..

2013-08-14 Thread Davis, David
Ian is almost certainly correct - the poor guy was probably trying to correct himself for misspelling "you". Unfortunately it looked as if he was speaking' jive, yo, ... and then closing with a bleeped-out expletive. Hilarious, in fact - I almost spat out my tea over my monitor :) I

Re: Windows 7 + FrameMaker 11 = BOOM!

2013-08-13 Thread Davis, David
I'd second the advice that anti-virus software is something to look for as a culprit for these crashes! (I must say that, in corporate network environments, I've had orders of magnitude greater losses in productivity from damned anti-virus software than from ever getting an actual virus :)

RE: Windows 7 + FrameMaker 11 = BOOM!

2013-08-13 Thread Davis, David
Fred, one of the most basic functions of an operating system is to be able to manage memory (without crashing!) :) Simply because applications might all want more memory on the go at one time than is physically available, should not mean that anything crashes! It gets paged in and out.

RE: Windows 7 + FrameMaker 11 = BOOM!

2013-08-13 Thread Davis, David
with the company's IT procurement folks. David -Original Message- From: Rick Quatro [mailto:r...@rickquatro.com] Sent: 13 August 2013 14:58 To: Davis, David; framers@lists.frameusers.com Subject: RE: Windows 7 + FrameMaker 11 = BOOM! You can disagree if you want, but those of us with heavy

Windows 7 + FrameMaker 11 = BOOM!

2013-08-13 Thread Davis, David
to cut ice with the company's IT procurement folks. David -Original Message- From: Rick Quatro [mailto:r...@rickquatro.com] Sent: 13 August 2013 14:58 To: Davis, David; framers at lists.frameusers.com Subject: RE: Windows 7 + FrameMaker 11 = BOOM! You can disagree if you want, but t

Windows 7 + FrameMaker 11 = BOOM!

2013-08-12 Thread Davis, David
I'd second the advice that anti-virus software is something to look for as a culprit for these crashes! (I must say that, in corporate network environments, I've had orders of magnitude greater losses in productivity from damned anti-virus software than from ever getting an actual virus :)

Windows 7 + FrameMaker 11 = BOOM!

2013-08-12 Thread Davis, David
Fred, one of the most basic functions of an operating system is to be able to manage memory (without crashing!) :) Simply because applications might all want more memory on the go at one time than is physically available, should not mean that anything crashes! It gets paged in and out.

RE: framers Digest, Vol 94, Issue 6 - FrameMaker 10 Crashes Regularly is unstructured FrameMaker 11 more stabke

2013-08-08 Thread Davis, David
Joseph, I've bneen using Frame11 here on Windows 7 (64 bit) here for a couple of weeks now, and it has crashed 3 or 4 times so far. (Seemed to be when I was working with EPS's and graphics frames - but hard to say really - one time I just looked at it funny and it crashed). I did send the crash

framers Digest, Vol 94, Issue 6 - FrameMaker 10 Crashes Regularly is unstructured FrameMaker 11 more stabke

2013-08-08 Thread Davis, David
Joseph, I've bneen using Frame11 here on Windows 7 (64 bit) here for a couple of weeks now, and it has crashed 3 or 4 times so far. (Seemed to be when I was working with EPS's and graphics frames - but hard to say really - one time I just looked at it funny and it crashed). I did send the crash

RE: A Pantone colour definition question

2013-07-31 Thread Davis, David
...@mattrsullivan.com] Sent: 30 July 2013 23:02 To: Davis, David; framers@lists.frameusers.com List Subject: Re: A Pantone colour definition question David, define your color as Pantone 390C, specify spot color, and use the CMYK representation as the definition. Arnis may jump in to explain when Windows

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