Re: [Framers] Frame2017 slow on network??

[Jules Harrell]

I had the same problem. Seems like the old FrameMaker I once knew and loved
is no longer in existence.

Jules

On Thu, Aug 16, 2018 at 10:29 AM, Caroline Tabach  wrote:

> Hi,
>
> Our purchase of Frame went through.
>
> I am working on Frame 2017, with my files on the network
>
> In the past I always worked locally.
>
> FrameMaker seems a bit slow to me.
>
> Is this owing to working from the network?
>
>
>
> --
> Caroline Tabach
> Technical/Marcom Writer
> e-mail: caroline.tab...@gmail.com
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Re: [Framers] Final note about Adobe Licensing

[Jules Harrell]

Tammy, this is a licensing issue that is happening worldwide. What they
have is discovery software to see who's doing what and they can charge you
now for holding onto that license and attempting to use the software. I
have a friend who is a software contract negotiator. She's explained this
to me many times. I hope you don't end up getting audited and charged for
using software that you actually haven't used. Email me offline:
photonicg...@hotmail.com if you have questions.
Jules

On Thu, Jun 21, 2018 at 7:04 PM,  wrote:

> So, I had some offlist inquiries about how the licensing issue went with
> Adobe, and in a nutshell, it didn't.  Here's a quick summary:
>
>
>
> 1.  Adobe wants proof of purchase or invoice for this extremely old
> software. I bought it so long ago (when it first came out), that I simply
> do
> not have that anymore. I do have a registered product, but evidently that
> is
> not good enough.
> 2.  Adobe provided an email to me that stated that they would be more
> than happy to charge me out the wazoo for upgrading to the latest and
> greatest subscription version of CS - Basically, pay every year for what I
> paid for this one time perpetual license.
> 3.  They also sent the email below:
>
>
>
> You might have been using this license for last couple of years. You are
> facing this issue now because Adobe is running a new program
>  http://www.adobe.com/genuine.html
> under
> this, we are running a validation test to check the software is properly
> licensed or not. We introduced this in 2016 and gradually we are going to
> cover all our customers those who have unknowingly purchased the non
> genuine
> product.  Earlier Adobe was not aware of this counterfeit issue, so even
> those invalid serial keys were able to register and use it without any
> interruption, but after Adobe notice this issue all those in valid serial
> keys were flagged out.
>
> Uhm, OK, but the whole irony is that Adobe is notorious for licensing
> problems with valid licenses, so how on earth could an invalid serial
> number
> even be allowed to be registered? I don't buy that at all. I can even
> remember a few times entering a license number wrong for a product and
> getting an error message and having to double-check and redo my entry!!! So
> an invalid number going through unscathed for multiple installations
> throughout the years and then blam, it is dead in the water??
>
>
>
> Compare this experience to the absolutely incredible one that I had w/
> Madcap Flare:
>
>
>
> 1.  Had a license transferred to me (the whole process took less than
> 30
> minutes.)
> 2.  Called support to activate the transferred license - someone
> answered like in 5 seconds  vs. the hour wait on hold with Adobe w/out any
> help whatsoever.
> 3.  Provided my identifying information, CRS replied "one sec," and
> voila, license was activated, and now working beautifully in Flare.
> 4.  Just downloaded the latest and greatest version of Flare and
> automatically get one month of PLATINUM support (yes, PLATINUM support) for
> free. Have a whole list of questions I want to ask, submitted them to
> MadCap
> and they are setting a specific time for me to use this support to get all
> my questions answered.
>
>
>
> Final result - Flare purchased and is being used for a new client project
> with the prospect of another soon. Adobe was absolutely NO longer in the
> running. . . .I will have to stick w/ Adobe for my long time clients that
> know it and have been using the setup that I established for them - but
> going forward, unless a client really balks, it's Flare.
>
>
>
> TVB
>
>
>
>
>
>
>
> Tammy Van Boening
>
> Principal/Owner
>
> Spectrum Writing, LLC
>
> www.spectrumwritingllc.com 
>
> 303-840-1755
>
>
>
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>
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