Can I customize what elements display when linking cross-references?

2007-10-17 Thread Natalie Bircher
I am using FM 7.2 (Structured) with Windows XP.

 

We were given new safety pages to replace the old ones in all of our books.
There is a mini TOC at the beginning of the chapter that is very similar
with three exceptions. Therefore, most of the links do not get lost, but I
have to re-link those three. 

 

So when I double-click the link the Cross-Reference box opens. Because this
tag wasn't used before, it doesn't appear in the right-hand list
(Cross-Reference Markers). And the left-hand box (Markers Type) displays
only the Cross Ref element. So I click on the Source Type and select
Paragraphs to display the paragraph elements in the left-hand list that I
can choose from, in this case SubHead.  Then Frame displays the subheads
in the right-hand box, and I select the one I need.

 

Is there a faster way to accomplish this? If I could get the Paragraph
Source Type to continue to display, then I could save some steps in
searching. If I select Elements Listed In Order left-hand box (Element
Tags) only displays Chapter and Section, it doesn't go to Header, SubHead,
etc. 

 

So the question is Can I get the Paragraph Source type to become the default
somehow? OR Can I change the Elements Listed In Order to include my Header
and SubHead elements? OR is there another way I am not thinking of?

 

I hope I have given you enough information. If not please ask. Thank you for
your time.

 

Natalie Bircher

Technical Writer

BackStreet Media

Phone: 320-843-4337 

Fax: 320-842-4236

Email:  mailto:[EMAIL PROTECTED] [EMAIL PROTECTED]

 

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Can I customize what elements display when linking cross-references?

2007-10-17 Thread Natalie Bircher
I am using FM 7.2 (Structured) with Windows XP.



We were given new safety pages to replace the old ones in all of our books.
There is a "mini TOC" at the beginning of the chapter that is very similar
with three exceptions. Therefore, most of the links do not get lost, but I
have to re-link those three. 



So when I double-click the link the Cross-Reference box opens. Because this
tag wasn't used before, it doesn't appear in the right-hand list
(Cross-Reference Markers). And the left-hand box (Markers Type) displays
only the Cross Ref element. So I click on the Source Type and select
Paragraphs to display the paragraph elements in the left-hand list that I
can choose from, in this case "SubHead."  Then Frame displays the subheads
in the right-hand box, and I select the one I need.



Is there a faster way to accomplish this? If I could get the Paragraph
Source Type to continue to display, then I could save some steps in
searching. If I select "Elements Listed In Order" left-hand box (Element
Tags) only displays Chapter and Section, it doesn't go to Header, SubHead,
etc. 



So the question is Can I get the Paragraph Source type to become the default
somehow? OR Can I change the Elements Listed In Order to include my Header
and SubHead elements? OR is there another way I am not thinking of?



I hope I have given you enough information. If not please ask. Thank you for
your time.



Natalie Bircher

Technical Writer

BackStreet Media

Phone: 320-843-4337 

Fax: 320-842-4236

Email:  <mailto:natalieb at backstreetmedia.com> natalieb at backstreetmedia.com






RE: Why am I losing page and column breaks?

2007-10-04 Thread Natalie Bircher
Stuart!!
Where do you get off busting my chops? 

You apparently need more help than the others that have answered my question
with the information I gave. I didn't need to give them my OS or FM version
to answer this question. 

Your tone is arrogant and self-serving.

You would do better to keep to yourself.

Natalie

-Original Message-
From: Stuart Rogers [mailto:[EMAIL PROTECTED] 
Sent: Thursday, October 04, 2007 9:53 AM
To: [EMAIL PROTECTED]
Cc: framers@lists.frameusers.com
Subject: Re: Why am I losing page and column breaks?

Natalie Bircher wrote:
 Does anyone know why I would lose page and column breaks? 
 


In the words of a favourite reference librarian of mine, when speaking 
to patrons with ill-formed questions:

Could you please be a little more vague?

Natalie!!  You are a technical writer.  Please provide some context, 
lots of details, your OS and FM version, etc. so your audience knows 
what the heck you are talking about.

thanks,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

On the contrary.
-- Henrik Ibsen (last words, after a nurse said he seemed a little 
better.)

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RE: Why am I losing page and column breaks?

2007-10-04 Thread Natalie Bircher
First, I apologize for my knee-jerk response...to Stuart and all of you.

I really, truly had no idea what type of information you would need to
answer such a question. A polite request for that information would have
been appropriate, and appreciated.



-Original Message-
From: Stuart Rogers [mailto:[EMAIL PROTECTED] 
Sent: Thursday, October 04, 2007 11:13 AM
To: [EMAIL PROTECTED]
Cc: framers@lists.frameusers.com
Subject: Re: Why am I losing page and column breaks?

Natalie Bircher wrote:
 Stuart!!
 Where do you get off busting my chops? 
 
 You apparently need more help than the others that have answered my
question
 with the information I gave. I didn't need to give them my OS or FM
version
 to answer this question. 
 
 Your tone is arrogant and self-serving.
 
 You would do better to keep to yourself.
 
 Natalie
 

My apologies, Natalie; I did not mean to offend.  Obviously I should 
have sprinkled the posting liberally with winking emoticons, as the 
intended friendly jibe apparently didn't make it through cyberspace.

I admit it is a pet peeve of mine that so often people who are 
supposedly professional communicators post (on this and other lists) 
questions that border on the insulting, they are so haphazardly and 
carelessly formed.  Surely our peers deserve a little more effort on the 
part of the questioners, out of simple respect (and self-respect).

If you didn't know what was causing your problem, how did you know that 
no-one would need your OS and version information to solve it?  Have you 
never encountered version- or platform-specific bugs?  It is 
long-established netiquette to include such basic information as a 
matter of course, though you are not by any means alone in omitting it.

I am happy that the psychics on this list were able to identify the 
cause of your problem so quickly.  Please do share the solution.  I 
promise to keep to myself in regard to any future postings from you.

(And thank you, Peter, Rick, Kelly, Richard, and Art, for your 
supportive remarks.)


-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

On the contrary.
-- Henrik Ibsen (last words, after a nurse said he seemed a little 
better.)

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Why am I losing page and column breaks?

2007-10-04 Thread Natalie Bircher
Does anyone know why I would lose page and column breaks? 



Natalie Bircher

Technical Writer

BackStreet Media

Phone: 320-843-4337 

Fax: 320-842-4236

Email:  <mailto:natalieb at backstreetmedia.com> natalieb at backstreetmedia.com






Why am I losing page and column breaks?

2007-10-04 Thread Natalie Bircher
Stuart!!
Where do you get off busting my chops? 

You apparently need more help than the others that have answered my question
with the information I gave. I didn't need to give them my OS or FM version
to answer this question. 

Your tone is arrogant and self-serving.

You would do better to keep to yourself.

Natalie

-Original Message-
From: Stuart Rogers [mailto:srog...@phoenix-geophysics.com] 
Sent: Thursday, October 04, 2007 9:53 AM
To: natalieb at backstreetmedia.com
Cc: framers at lists.frameusers.com
Subject: Re: Why am I losing page and column breaks?

Natalie Bircher wrote:
> Does anyone know why I would lose page and column breaks? 
> 


In the words of a favourite reference librarian of mine, when speaking 
to patrons with ill-formed questions:

"Could you please be a little more vague?"

Natalie!!  You are a technical writer.  Please provide some context, 
lots of details, your OS and FM version, etc. so your audience knows 
what the heck you are talking about.

thanks,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

"On the contrary."
-- Henrik Ibsen (last words, after a nurse said he "seemed a little 
better.")




Why am I losing page and column breaks?

2007-10-04 Thread Natalie Bircher
First, I apologize for my knee-jerk response...to Stuart and all of you.

I really, truly had no idea what type of information you would need to
answer such a question. A polite request for that information would have
been appropriate, and appreciated.



-Original Message-
From: Stuart Rogers [mailto:srog...@phoenix-geophysics.com] 
Sent: Thursday, October 04, 2007 11:13 AM
To: natalieb at backstreetmedia.com
Cc: framers at lists.frameusers.com
Subject: Re: Why am I losing page and column breaks?

Natalie Bircher wrote:
> Stuart!!
> Where do you get off busting my chops? 
> 
> You apparently need more help than the others that have answered my
question
> with the information I gave. I didn't need to give them my OS or FM
version
> to answer this question. 
> 
> Your tone is arrogant and self-serving.
> 
> You would do better to keep to yourself.
> 
> Natalie
> 

My apologies, Natalie; I did not mean to offend.  Obviously I should 
have sprinkled the posting liberally with winking emoticons, as the 
intended friendly jibe apparently didn't make it through cyberspace.

I admit it is a pet peeve of mine that so often people who are 
supposedly "professional communicators" post (on this and other lists) 
questions that border on the insulting, they are so haphazardly and 
carelessly formed.  Surely our peers deserve a little more effort on the 
part of the questioners, out of simple respect (and self-respect).

If you didn't know what was causing your problem, how did you know that 
no-one would need your OS and version information to solve it?  Have you 
never encountered version- or platform-specific bugs?  It is 
long-established netiquette to include such basic information as a 
matter of course, though you are not by any means alone in omitting it.

I am happy that the psychics on this list were able to identify the 
cause of your problem so quickly.  Please do share the solution.  I 
promise to keep to myself in regard to any future postings from you.

(And thank you, Peter, Rick, Kelly, Richard, and Art, for your 
supportive remarks.)


-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

"On the contrary."
-- Henrik Ibsen (last words, after a nurse said he "seemed a little 
better.")




Why are column breaks are ignored after generating?

2007-10-02 Thread Natalie Bircher
For some reason column breaks are intermittently ignored and text gets
pushed back to column one after generating. Subsequently the next xref link
that appears after the column break, gets broken.sometimes. :-) Any ideas
why this is happening? We have resorted to making the space before the place
we want the column break to be like 300 pts. so it doesn't get screwed up.

 

Natalie Bircher

Technical Writer

BackStreet Media

Phone: 320-843-4337 

Fax: 320-842-4236

Email:  mailto:[EMAIL PROTECTED] [EMAIL PROTECTED]

 

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Why are column breaks are ignored after generating?

2007-10-02 Thread Natalie Bircher
For some reason column breaks are intermittently ignored and text gets
pushed back to column one after generating. Subsequently the next xref link
that appears after the column break, gets broken.sometimes. :-) Any ideas
why this is happening? We have resorted to making the space before the place
we want the column break to be like 300 pts. so it doesn't get screwed up.



Natalie Bircher

Technical Writer

BackStreet Media

Phone: 320-843-4337 

Fax: 320-842-4236

Email:  <mailto:natalieb at backstreetmedia.com> natalieb at backstreetmedia.com






FM Crashes upon Undo

2007-09-18 Thread Natalie Bircher
If I resize a specific graphic (a number balloon) and hit Ctrl+Z, I get the
following:

 

Internal Error 7204, 6107874, 7775428, 0. FrameMaker has detected a serious
problem and must quit. 

A file named c:\program
files\adobe\framemaker7.2\FrameLog_07.09.10_08.44.05.txt has been generated
which contains information that may help Frame development improve the
product for future releases. 

Please describe your recent actions and send this, along with the generated
file, to [EMAIL PROTECTED] Due to the volume of feedback, we are unable to
respond to technical questions. For support, please refer to
http://www.adobe.com/support. 
--- 
OK 
--- 

And after OK has been pressed 

--- 
Adobe FrameMaker (Structured): FrameMaker.exe - Application Error 
--- 
The instruction at 0x0034199f referenced memory at 0x. The
memory could not be read. 

Click on OK to terminate the program 
--- 
OK

 

I looked this up on the internet and downloaded the 7.2b144 update,
restarted Frame and the same thing happens. Any answers out there? (Other
than Don't perform the undo after resizing!)

 

 

Natalie Bircher

Technical Writer

BackStreet Media

Phone: 320-843-4337 

Fax: 320-842-4236

Email:  mailto:[EMAIL PROTECTED] [EMAIL PROTECTED]

 

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FM Crashes upon Undo

2007-09-18 Thread Natalie Bircher
If I resize a specific graphic (a number balloon) and hit Ctrl+Z, I get the
following:



Internal Error 7204, 6107874, 7775428, 0. FrameMaker has detected a serious
problem and must quit. 

A file named "c:\program
files\adobe\framemaker7.2\FrameLog_07.09.10_08.44.05.txt" has been generated
which contains information that may help Frame development improve the
product for future releases. 

Please describe your recent actions and send this, along with the generated
file, to fmerror at adobe.com. Due to the volume of feedback, we are unable to
respond to technical questions. For support, please refer to
http://www.adobe.com/support. 
--- 
OK 
--- 

And after OK has been pressed 

--- 
Adobe FrameMaker (Structured): FrameMaker.exe - Application Error 
--- 
The instruction at "0x0034199f" referenced memory at "0x". The
memory could not be "read". 

Click on OK to terminate the program 
--- 
OK



I looked this up on the internet and downloaded the 7.2b144 update,
restarted Frame and the same thing happens. Any answers out there? (Other
than "Don't perform the undo after resizing!")





Natalie Bircher

Technical Writer

BackStreet Media

Phone: 320-843-4337 

Fax: 320-842-4236

Email:  <mailto:natalieb at backstreetmedia.com> natalieb at backstreetmedia.com






Print settings for *color* is inconsistant ERROR

2007-07-19 Thread Natalie Bircher
In FrameMaker 6.0 (Structured), when generating the book, an employee gets
the following error messages for each file in the book:

 

Print settings for black is inconsistent

Print settings for cyan is inconsistent

Print settings for magenta is inconsistent

Print settings for yellow is inconsistent

 

These error msgs don't show when generating on a different employee's
computer for the same book.

In five of the files he also gets the following:

 

Show/Hide setting for Overlay_1 is inconsistent

Show/Hide setting for Overlay_2 is inconsistent

 

These books are all black and white so we don't understand where the color
thing is coming from.

 

Any help will be appreciated.

 

Natalie Bircher

Technical Writer

BackStreet Media

Phone: 320-843-4337 

Fax: 320-842-4236

Email:  mailto:[EMAIL PROTECTED] [EMAIL PROTECTED]

 

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FW: Faster scrolling

2007-06-06 Thread Natalie Bircher
 

We have graphic-intensive docs and it takes forever to scroll through the
doc. Is there a way to speed things up?

 

Natalie Bircher

Technical Writer

BackStreet Media

Phone: 320-843-4337 

Fax: 320-842-4236

Email:  mailto:[EMAIL PROTECTED] [EMAIL PROTECTED]

 

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FW: Faster scrolling

2007-06-06 Thread Natalie Bircher


We have graphic-intensive docs and it takes forever to scroll through the
doc. Is there a way to speed things up?



Natalie Bircher

Technical Writer

BackStreet Media

Phone: 320-843-4337 

Fax: 320-842-4236

Email:  <mailto:natalieb at backstreetmedia.com> natalieb at backstreetmedia.com






Unresolved text insets and relinking images

2007-05-21 Thread Natalie Bircher
I need to move frame files and get unresolved text insets after I regenerate
and end up having to re-link them all. Is there a way to keep these linked,
or am I stuck importing them again?

Also, we moved our library of images (don't ask why!) and now I have to
re-link all the images. Any suggestions to make this less tedious and  keep
me from getting carpal tunnel? 

 

I have two issues that have resulted because of having to move Frame files.
The first one is that I have to re-link all the images because it was
decided to move the image catalog to another server. Is there an easier
way to do this? The second issue is that I get unresolved text insets for
the canned warnings we use. I have to re-import these too. This is
extremely tedious and hard on the mousing wrist! Any suggestions?

 

 

Natalie Bircher

Technical Writer

BackStreet Media

Phone: 320-843-4337 

Fax: 320-842-4236

Email:  mailto:[EMAIL PROTECTED] [EMAIL PROTECTED]

 

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Unresolved text insets and relinking images

2007-05-21 Thread Natalie Bircher
I need to move frame files and get unresolved text insets after I regenerate
and end up having to re-link them all. Is there a way to keep these linked,
or am I stuck importing them again?

Also, we moved our library of images (don't ask why!) and now I have to
re-link all the images. Any suggestions to make this less tedious and  keep
me from getting carpal tunnel? 



I have two issues that have resulted because of having to move Frame files.
The first one is that I have to re-link all the images because it was
decided to move the image catalog to another server. Is there an "easier"
way to do this? The second issue is that I get unresolved text insets for
the "canned" warnings we use. I have to re-import these too. This is
extremely tedious and hard on the mousing wrist! Any suggestions?





Natalie Bircher

Technical Writer

BackStreet Media

Phone: 320-843-4337 

Fax: 320-842-4236

Email:  <mailto:natalieb at backstreetmedia.com> natalieb at backstreetmedia.com






document window size

2007-04-16 Thread Natalie Bircher
Can I specify the size of the window that opens when I open a new file?
Sometimes the window opens at 120% sometimes it opens as a rectangle, and
other times it just opens the file and is minimized at the bottom of the
screen. My objective is to have the window open at 83% so I can view the
info without having to resize the windows.

 

At times,  I wish I had a HUGE monitor to organize all the open files,
structure box, tools, designer boxes,  etc. that I have to work with at one
time. How do you all organize your workspace?

 

Natalie Bircher

Technical Writer

BackStreet Media

Phone: 320-843-4337 

Fax: 320-842-4236

Email:  mailto:[EMAIL PROTECTED] [EMAIL PROTECTED]

 

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RE: document window size

2007-04-16 Thread Natalie Bircher
Ah,yes. It is not a new window, it is a saved doc. Strange that FM saves the
zoom level, I think. 

The time that the file opens minimized, is when I open a file from the book.

I may pass your suggestions on to the power$ that be to see if I could get
another monitor. I always hate to ask for things, but if it will help
productivity, then maybe it's okay.

Thanks!

Natalie

-Original Message-
From: Lester C. Smalley [mailto:[EMAIL PROTECTED] 
Sent: Monday, April 16, 2007 1:11 PM
To: [EMAIL PROTECTED]
Cc: framers@lists.frameusers.com
Subject: RE: document window size

On Monday, April 16, 2007 12:05 PM, Natalie Bircher wrote:

| Can I specify the size of the window that opens when I open
| a new file? Sometimes the window opens at 120% sometimes it
| opens as a rectangle, and other times it just opens the file
| and is minimized at the bottom of the screen. My objective
| is to have the window open at 83% so I can view the info
| without having to resize the windows.
| 
| At times, I wish I had a HUGE monitor to organize all the
| open files, structure box, tools, designer boxes, etc. that
| I have to work with at one time. How do you all organize
| your workspace?

That's very odd - I have never had Frame open a NEW document minimized,
or as an oddly shaped window. It opens at the zoom setting in effect
when the template was saved, and for the FM supplied ones that is 100%.


Are you really opening a new document window, or opening a document that
someone else had worked on? If the latter, Frame remembers the zoom
settings when saving a document. But I don't believe that it saves the
window size or minimized status.

As for organizing your workspace, big monitors are good but even better
is two decent sized ones. In my opinion, that is absolutely the way to
go. There have been a number of discussion in this forum over the years,
and no one has ever regretted moving to dual monitors that I recall. The
key is the video card(s)-get one with at least 256 MB RAM per monitor.
You can either use a dual head card that supports more than one
monitor (there are cards available that support three monitors) , or
have a separate video card installed in the system for each monitor.

In my office, all our Frame users (5) have dual displays, of at least
19 size.  User productivity paid for the expense in less than two
months.  I have twin 21 LCDs at 1600x1200 [each], driven by a NVIDIA
GeForce FX5500 w/ 512MB RAM, and absolutely love it.

- Lester 
---
Lester C. Smalley  Email: lsmalley AT infocon DOT com   
Information Consultants, Inc.  Phone: 302-239-2942 FAX: 302-239-1712
Yorklyn, DE  19736   Web: www.infocon.com   
---


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document window size

2007-04-16 Thread Natalie Bircher
Can I specify the size of the window that opens when I open a new file?
Sometimes the window opens at 120% sometimes it opens as a rectangle, and
other times it just opens the file and is minimized at the bottom of the
screen. My objective is to have the window open at 83% so I can view the
info without having to resize the windows.



At times,  I wish I had a HUGE monitor to organize all the open files,
structure box, tools, designer boxes,  etc. that I have to work with at one
time. How do you all organize your workspace?



Natalie Bircher

Technical Writer

BackStreet Media

Phone: 320-843-4337 

Fax: 320-842-4236

Email:  <mailto:natalieb at backstreetmedia.com> natalieb at backstreetmedia.com






document window size

2007-04-16 Thread Natalie Bircher
Ah,yes. It is not a new window, it is a saved doc. Strange that FM saves the
zoom level, I think. 

The time that the file opens minimized, is when I open a file from the book.

I may pass your suggestions on to the power$ that be to see if I could get
another monitor. I always hate to ask for things, but if it will help
productivity, then maybe it's okay.

Thanks!

Natalie

-Original Message-
From: Lester C. Smalley [mailto:lsmal...@infocon.com] 
Sent: Monday, April 16, 2007 1:11 PM
To: natalieb at backstreetmedia.com
Cc: framers at lists.frameusers.com
Subject: RE: document window size

On Monday, April 16, 2007 12:05 PM, Natalie Bircher wrote:

| Can I specify the size of the window that opens when I open
| a new file? Sometimes the window opens at 120% sometimes it
| opens as a rectangle, and other times it just opens the file
| and is minimized at the bottom of the screen. My objective
| is to have the window open at 83% so I can view the info
| without having to resize the windows.
| 
| At times, I wish I had a HUGE monitor to organize all the
| open files, structure box, tools, designer boxes, etc. that
| I have to work with at one time. How do you all organize
| your workspace?

That's very odd - I have never had Frame open a NEW document minimized,
or as an oddly shaped window. It opens at the zoom setting in effect
when the template was saved, and for the FM supplied ones that is 100%.


Are you really opening a new document window, or opening a document that
someone else had worked on? If the latter, Frame remembers the zoom
settings when saving a document. But I don't believe that it saves the
window size or minimized status.

As for organizing your workspace, big monitors are good but even better
is two decent sized ones. In my opinion, that is absolutely the way to
go. There have been a number of discussion in this forum over the years,
and no one has ever regretted moving to dual monitors that I recall. The
key is the video card(s)-get one with at least 256 MB RAM per monitor.
You can either use a "dual head" card that supports more than one
monitor (there are cards available that support three monitors) , or
have a separate video card installed in the system for each monitor.

In my office, all our Frame users (5) have dual displays, of at least
19" size.  User productivity paid for the expense in less than two
months.  I have twin 21" LCDs at 1600x1200 [each], driven by a NVIDIA
GeForce FX5500 w/ 512MB RAM, and absolutely love it.

- Lester 
---
Lester C. Smalley  Email: lsmalley AT infocon DOT com   
Information Consultants, Inc.  Phone: 302-239-2942 FAX: 302-239-1712
Yorklyn, DE  19736   Web: www.infocon.com   
---





Keyboard shortcut to toggle between doc and structured windows

2007-03-21 Thread Natalie Bircher
Is there a keyboard shortcut to toggle between the main document and
structured windows?

 

Natalie Bircher

Technical Writer

BackStreet Media

Phone: 320-843-4337 

Fax: 320-842-4236

Email:  mailto:[EMAIL PROTECTED] [EMAIL PROTECTED]

 

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Keyboard shortcut to toggle between doc and structured windows

2007-03-21 Thread Natalie Bircher
Is there a keyboard shortcut to toggle between the main document and
structured windows?



Natalie Bircher

Technical Writer

BackStreet Media

Phone: 320-843-4337 

Fax: 320-842-4236

Email:  <mailto:natalieb at backstreetmedia.com> natalieb at backstreetmedia.com






OT - Who should be responsible for proofing?

2006-12-15 Thread Natalie Bircher
This is off topic, but something that we all must come across as
writers. Who should be responsible for the final proofing of the
documents you write? Should it ever be the writer? 

 

 

 

Natalie Bircher

Documentation Specialist

Dairyland Healthcare Solutions

Phone: 320-634-3841

Fax: 320-634-1349

Email: [EMAIL PROTECTED]

 

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the sender immediately and delete this communication.

 

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OT - Who should be responsible for proofing?

2006-12-15 Thread Natalie Bircher
This is off topic, but something that we all must come across as
writers. Who should be responsible for the final proofing of the
documents you write? Should it ever be the writer? 







Natalie Bircher

Documentation Specialist

Dairyland Healthcare Solutions

Phone: 320-634-3841

Fax: 320-634-1349

Email: natalie.bircher at dhsnet.com



This information is confidential and is for the use of the intended
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prohibited. If you have received this email in error, please reply to
the sender immediately and delete this communication.






OT - Who should be responsible for proofing?

2006-12-15 Thread Natalie Bircher
Fred, I agree with your philosophy.

Of course we all try to do our best to write it right the first time,
but things will escape us, and there will always be "better choices"
that could be made (such as a more common example).

The writer should definitely do a spell check and re-read what they have
written to look for best word usage/punctuation/capitalization issues.
Also check for spacing and graphics issues.

We will probably agree that SMEs should be available to check for
content and usage. In our company, the trainer determines the order of
the topics, so they would check that. I would also maintain that other
English-major-types look at the doc for structure, consistency of style
and format and double-check for punctuation, spelling and
capitalization.

It seems that the only time anyone here disagrees with this, is when an
error slips through. Then out comes the tar and feathers for the
writer...never for the other FIVE people who looked at it.

?



-Original Message-
From: Ridder, Fred [mailto:fred.rid...@intel.com] 
Sent: Friday, December 15, 2006 3:31 PM
To: d.mossfritch at comcast.net; Art Campbell; Natalie Bircher
Cc: framers at lists.frameusers.com
Subject: RE: OT - Who should be responsible for proofing?

What you have described is much deeper than what I
would call proofreading. I would put some it under the 
heading of SME content review (which shouldn't get 
sidetracked in issues of grammar or punctuation), and 
most of it under editing (which really has several of its
own subcategories).

No one set of eyes is ever going to pick up all classes 
of errors and issues. And if the number of different people 
available to review/edit/proofread a document is limited,
you'll still get better results if those people do multiple
passes through the document with a limited scope for 
each pass. 

My opinions only; I don't speak for Intel.
Fred Ridder (fred dot ridder at intel dot com)
Intel
Parsippany, NJ


-Original Message-
From: framers-bounces+fred.ridder=intel@lists.frameusers.com
[mailto:framers-bounces+fred.ridder=intel.com at lists.frameusers.com] On
Behalf Of d.mossfritch at comcast.net
Sent: Friday, December 15, 2006 3:19 PM
To: Art Campbell; Natalie Bircher
Cc: framers at lists.frameusers.com
Subject: Re: OT - Who should be responsible for proofing?

Good Day Art and Natalie,

If you are looking at only spelling and grammar, perhaps. However, the
problems encountered at our site deal more with content (complete
procedures, no link from the help file to an application's Help buttons,
lack of option and data column descriptions, and more) and the structure
of documents.

A couple of years ago our expert (of spelling and grammer) reviewed a
contractor's publication and offered a couple of comments. What the
expert had missed was the description of the software application was
backwards of the application's actual purpose and operation.

Afraid I must say that proofing a document depends upon the purpose of
that proofing.

Best,

 Denise L. Moss-Fritch

-- Original message -- 
From: "Art Campbell" <art.campb...@gmail.com> 

> In practical terms, it should be the person who gets zinged if there's

> a mistake and/or the person in the organization with the best spelling

> and grammar skills. 
> 
> If you're asking a process question, I'd say no, it should never be 
> the writer because he/she has looked at the copy too much to look at 
> it with fresh eyes. 
> 
> But back in practical terms, if the writer is the best speller / 
> grammarian, he/she is likely to get stuck with the job. 
> 
> Art 
> 
> 
> 
> On 12/15/06, Natalie Bircher wrote: 
> > This is off topic, but something that we all must come across as 
> > writers. Who should be responsible for the final proofing of the 
> > documents you write? Should it ever be the writer? 
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Cross reference keyboard shortcut

2006-12-12 Thread Natalie Bircher
Is there a keyboard shortcut for inserting cross references? 

 

 

Natalie Bircher

Documentation Specialist

Dairyland Healthcare Solutions

Phone: 320-634-3841

Fax: 320-634-1349

Email: [EMAIL PROTECTED]

 

This information is confidential and is for the use of the intended
recipient only. Any improper use of this information is strictly
prohibited. If you have received this email in error, please reply to
the sender immediately and delete this communication.

 

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