RE: Round-trip revisions via MS Word. Alternate methods?

2014-03-03 Thread a...@ant-davey.com
Dan,

I also work with internal and external SMEs. And I'm in a boat heading
in the same direction. I envy you if most of your SMEs REALLY know how
to use Word, to the same extent that you know Frame. I've been trying
to get SMEs to use my Word templates, with restricted formatting
options, for over 2 years now. Some are getting it, but there are many
who think that copying an pasting their pre-drafted content into my
template constitutes 'using' the template. And there are those who
don't even pretend to know and still create documents using Normal+
(100% inline formatting).

Getting them to use a restrictive number of formats is just the first
step towards structured authoring. The ones that really have me
tearing my hair out are those who use Heading 1 and maybe Heading 2
and then every subhead below that is Normal+Bold. Those ones are NEVER
going to understand the significance of structure.

Good luck,
Ant

 On 03 March 2014 at 16:36 Harding, Dan dhard...@illinois.edu
 wrote:
 
 
  I’m open to replacing Frame if need be, assuming the replacement is
 functionally equivalent and capable, especially with respect to
 indexing and handling multi-chapter books. Replacing Word for
 authors and editors, on the other hand, is not an option. Given that
 the authors, editors, and reviewers we use are not just fulltime
 staff, but also external subject-matter experts, we need to be using
 something that is an industry standard. Anything proprietary, that
 requires a major learning curve, or an additional software
 purchase/install would not work well at all.
 
  Thanks,
 
  -Dan
 
 
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Re: Engineers as authors

2013-10-08 Thread a...@ant-davey.com

 
  
   Working with railway engineers in the UK, Id have to agree with Matt.
   
  
   
   
  
   Your biggest challenge is going to get the engineers to adopt brevity, or minimalism as we sometimes call it.
   
  
   
   
  
   You will need to define a level of assumed knowledge in your audiences, and then determine the questions that need answers. The herding cats bit will come when you try to get the engineers to write something that ONLY answers the question in front of them.
   
  
   
   
  
   Yes, let them write in Word, but develop a template in which the paragraph format names are exactly the same as those in Frame. Content then imports by copy with little additional work needed. (You will need to delete the Word markup for ordered and unordered lists. The hard part here will be getting the engineers to use the paragraph formats and not inline formatting.
   
  
   
   
  
   Good luck,
   
  
   Ant
   
  
   On07October2013at16:25MattSullivanm...@mattrsullivan.comwrote:
   
   Training engineers in tech comm tools is usually about as effective as training tech comms in the software tools the engineers use--that is, its not generally effective. 
   


   
I recommend the engineers use whatever tool theyre most comfortable with (Word) and you provide a template and train them in use of stylesheets and standards in that application.

   


   
After the content is written, have your team import it into Fm.

   


   
For changes, give the engineers a PDF and use Fms commenting and revision tools to update content.

   


   
FWIW, this it the way I handle docs for a major corporate airline and a large medical software company.
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 -Matt 
 
  Matt R. Sullivan
  co-authorPublishing Fundamentals: Unstructured FrameMaker 11P:714.798.7596 |C:714.585.2335 |m...@mattrsullivan.com@mattrsullivanLinkedInfacebookmattrsullivan.com 
  
 
 
 
 
  On Oct 7, 2013, at 7:26 AM, Stephen OBrien 
  sobr...@innovmetric.com wrote:
  
  
  
   


 Hi,
 

 
 

 A few mechanical engineers have been asked, as part of their varied workload, to author certain documents in English (How To, Webinars, software essentials) in the near future.
 

 
 

 Working with authors who are not formally trained is a new experience for me. I am wondering how to best define their tasks and the tasks of my technical writing group who will work together to ensure quality documents. For example:
 

 
 

 I could provide the engineers with templates in FrameMaker and an introduction to the basics of technical writing and English grammar and bring them to write good documents over time. Some formal training in technical writing could be offered. The technical writers would then review the final documents (container and content) to ensure the overall quality of the documents.
 

 
 

 Or, maybe the role of the engineers should be to write rough content within guidelines (get the ideas and workflows on paper), and my team of technical writers could be responsible for formatting the content and expressing their ideas/workflows correctly in English. This would take much less time for the engineer (less of a learning curve).
 

 
 

 Do you have some experience in this matter? Any hints for what may work best?
 

 
 

 Many thanks.
 

 
 

 Here in Quebec City, Canada autumn is in full color. Mother Nature at her very best.
 

 
 

 
 
Stephen OBRIENCoordonnateur  la documentation et rdacteur technique senior | Documentation Coordinator and Senior Technical WriterInnovMetric Logiciels | Softwaresobr...@innovmetric.comT(1) 418.688.2061F(1) 418.688.3001 
image001.jpgimage002.jpgimage003.jpgimage004.jpgimage005.jpg 
AVIS DE CONFIDENTIALIT/CONFIDENTIALITY NOTICE: Ce message peut contenir des renseignements confidentiels appartenant exclusivement  InnovMetric Logiciels inc. ou  ses filiales. Si vous n’tes pas le destinataire indiqu dans ce message (ou responsable de livrer ce message  la personne indique ou prvue) ou si vous pensez que ce message vous a t adress par erreur, vous ne pouvez pas utiliser ou reproduire ce message, ni le livrer  quelqu’un d’autre. Dans ce cas, veuillez le retourner  l’expditeur et le dtruire.Proprietary confidential information belonging to InnovMetric Software Inc. and its affiliates may be contained in this message. If 

Engineers as authors

2013-10-07 Thread a...@ant-davey.com
Working with railway engineers in the UK, I'd have to agree with Matt.

Your biggest challenge is going to get the engineers to adopt brevity,
or minimalism as we sometimes call it.

You will need to define a level of assumed knowledge in your
audiences, and then determine the questions that need answers.  The
herding cats bit will come when you try to get the engineers to write
something that ONLY answers the question in front of them.

Yes, let them write in Word, but develop a template in which the
paragraph format names are exactly the same as those in Frame. Content
then imports by copy with little additional work needed. (You will
need to delete the Word markup for ordered and unordered lists.  The
hard part here will be getting the engineers to use the paragraph
formats and not inline formatting.

Good luck,
Ant

> On 07 October 2013 at 16:25 Matt Sullivan 
> wrote:
> 
>  Training engineers in tech comm tools is usually about as effective
> as training tech comms in the software tools the engineers use--that
> is, it's not generally effective.
> 
>  I recommend the engineers use whatever tool they're most
> comfortable with (Word) and you provide a template and train them in
> use of stylesheets and standards in that application.
> 
>  After the content is written, have your team import it into Fm.
> 
>  For changes, give the engineers a PDF and use Fm's commenting and
> revision tools to update content.
> 
>  FWIW, this it the way I handle docs for a major corporate airline
> and a large medical software company.
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
>  -Matt
> 
>  Matt R. Sullivan
>  co-author Publishing Fundamentals: Unstructured FrameMaker 11
> 
>  P: 714.798.7596 | C: 714.585.2335 | matt at mattrsullivan.com
> mailto:matt at mattrsullivan.com>
> 
>   
>  @mattrsullivan 
>    LinkedIn
> 
>    facebook
> 
>   
> 
>  On Oct 7, 2013, at 7:26 AM, Stephen O'Brien <
> sobrien at innovmetric.com mailto:sobrien at innovmetric.com>
> > wrote:
> 
> 
>  > >  Hi,
> > 
> >  A few mechanical engineers have been asked, as part of their
> > varied workload, to author certain documents in English (How To,
> > Webinars, software essentials) in the near future.
> > 
> >  Working with authors who are not formally trained is a new
> > experience for me. I am wondering how to best define their tasks
> > and the tasks of my technical writing group who will work together
> > to ensure quality documents. For example:
> > 
> >  ? I could provide the engineers with templates in
> > FrameMaker and an introduction to the basics of technical writing
> > and English grammar and bring them to write good documents over
> > time. Some formal training in technical writing could be offered.
> > The technical writers would then review the final documents
> > (container and content) to ensure the overall quality of the
> > documents.
> > 
> >  ? Or, maybe the role of the engineers should be
> > to write rough content within guidelines (get the ideas and
> > workflows on paper), and my team of technical writers could be
> > responsible for formatting the content and expressing their
> > ideas/workflows correctly in English. This would take much less
> > time for the engineer (less of a learning curve).
> > 
> >  Do you have some experience in this matter? Any hints for
> > what may work best?
> > 
> >  Many thanks.
> > 
> >  Here in Quebec City, Canada autumn is in full color. Mother
> > Nature at her very best.
> > 
> > 
> >  Stephen O'BRIEN
> >  Coordonnateur ? la documentation et r?dacteur technique
> > senior | Documentation Coordinator and Senior Technical Writer
> >  InnovMetric Logiciels | Software
> >  sobrien at innovmetric.com
> > mailto:sobrien at innovmetric.com>
> >  T (1) 418.688.2061
> >  F (1) 418.688.3001
> > 
> >      
> >    
> >    
> >    
> > 
> > 
> >  AVIS DE CONFIDENTIALIT?/CONFIDENTIALITY NOTICE: Ce message
> > peut contenir des renseignements confidentiels appartenant
> > exclusivement ? InnovMetric Logiciels inc. ou ? ses filiales. Si
> > vous n??tes pas le destinataire indiqu? dans ce message (ou
> > responsable de livrer ce message ? la personne indiqu?e ou pr?vue)
> > ou si vous pensez que ce message vous a ?t? adress? par erreur,
> > vous ne pouvez pas utiliser ou reproduire ce message, ni le livrer
> > ? quelqu?un 

Re: Adobe TCS/FrameMaker Survey?

2013-05-31 Thread a...@ant-davey.com
As I've also received it from Scott Abel, I'm happy it's genuine.

Regards,
Ant
 On 31 May 2013 at 12:27 Karen Robbins karendes...@gmail.com wrote:


 Framers,

 Is an e-mail message titled Because Your Opinion Matters to the
 Adobe Tech Comm Team! from an Adobe summer intern - marketing, for
 a survey from Adobe India, legitimate?

 --Karen
 ___


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Adobe TCS/FrameMaker Survey?

2013-05-31 Thread a...@ant-davey.com
As I've also received it from Scott Abel, I'm happy it's genuine.

Regards,
Ant
> On 31 May 2013 at 12:27 Karen Robbins  wrote:
>
>
> Framers,
>
> Is an e-mail message titled "Because Your Opinion Matters to the
> Adobe Tech Comm Team!" from an Adobe "summer intern - marketing," for
> a survey from Adobe India, legitimate?
>
> --Karen
> ___
>
>
> You are currently subscribed to framers as ant at ant-davey.com.
>
> Send list messages to framers at lists.frameusers.com.
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RE: First batch of docs needing engineering review

2013-03-05 Thread a...@ant-davey.com
But you just know we are all checking them now! :)

 On 05 March 2013 at 12:06 Peter Hirons pe...@galley.ie wrote:
 
 
  Sorry, don’t know how I managed to include the framers list in that.
 
 
 
  Peter
 
 
 
  From: framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Peter Hirons
  Sent: Monday, March 04, 2013 4:40 PM
  To: Arild Rodland; rian.whe...@atmel.com; Denehan, Joe; 'FrameUsers
 List'; Palaniappan, Vinoth
  Cc: Kjosavik, Geir; patrick.han...@atmel.com; 'Jolley, Nicholas'
  Subject: First batch of docs needing engineering review
 
 
 
  Hi,
 
 
 
  These should also be reviewed by Marketing and NPI.
 
 
 
  Please get any comments back to me by end of your working day on
 Wednesday 6th March.
 
 
 
  Peter
 
 
 
 
 
  Regards,
 
  Peter Hirons
 
  Galley Technical Services Ltd
 
  +353 86 309 2725
 
 
 

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First batch of docs needing engineering review

2013-03-05 Thread a...@ant-davey.com
But you just know we are all checking them now! :)

> On 05 March 2013 at 12:06 Peter Hirons  wrote:
> 
> 
>  Sorry, don?t know how I managed to include the framers list in that.
> 
> 
> 
>  Peter
> 
> 
> 
>  From: framers-bounces at lists.frameusers.com
> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Peter Hirons
>  Sent: Monday, March 04, 2013 4:40 PM
>  To: Arild Rodland; Rian.Whelan at atmel.com; Denehan, Joe; 'FrameUsers
> List'; Palaniappan, Vinoth
>  Cc: Kjosavik, Geir; patrick.hanley at atmel.com; 'Jolley, Nicholas'
>  Subject: First batch of docs needing engineering review
> 
> 
> 
>  Hi,
> 
> 
> 
>  These should also be reviewed by Marketing and NPI.
> 
> 
> 
>  Please get any comments back to me by end of your working day on
> Wednesday 6th March.
> 
> 
> 
>  Peter
> 
> 
> 
> 
> 
>  Regards,
> 
>  Peter Hirons
> 
>  Galley Technical Services Ltd
> 
>  +353 86 309 2725
> 
> 
> 

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Re: Fm+Sharepoint?

2012-11-27 Thread a...@ant-davey.com
Yves,

At this point I am only using MySpace on SharePoint, and I have a number of
.dita and .xml files stored there.  As I have recently had a machine upgrade and
software upgrade (From XP to 7, Office 2007 to 2010, and TCS3 to TCS4 - and IT
also upgraded from SPserver 2007 to 2010) I can't tell what influenced the
difference... However, I used to be able to open Frame and DITA files from
MySpace and they would open in Frame.  Now, nothing happens.

We are developing new workflows and processes and will need Frame/DITA/XML files
to work with SharePoint (or we need to get a real CCMS).  I am due to get two
days of SharePoint training next Monday/Tuesday so may be able to a give a
better answer next week.  Also looking forward to hearing from others.

Best regards,
Ant

On 27 November 2012 at 08:49 Yves Barbion yves.barb...@gmail.com wrote:

 Hi group
 
  Is there anyone using FrameMaker 10 or 11 with Sharepoint? Any good or bad
 experiences you wish to share?
 
  Thanks.
 
 
  --
  Yves Barbion
  www.scripto.nu http://www.scripto.nu
  ___
 
 
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Fm+Sharepoint?

2012-11-27 Thread a...@ant-davey.com
Yves,

At this point I am only using MySpace on SharePoint, and I have a number of
.dita and .xml files stored there.  As I have recently had a machine upgrade and
software upgrade (From XP to 7, Office 2007 to 2010, and TCS3 to TCS4 - and IT
also upgraded from SPserver 2007 to 2010) I can't tell what influenced the
difference... However, I used to be able to open Frame and DITA files from
MySpace and they would open in Frame.  Now, nothing happens.

We are developing new workflows and processes and will need Frame/DITA/XML files
to work with SharePoint (or we need to get a real CCMS).  I am due to get two
days of SharePoint training next Monday/Tuesday so may be able to a give a
better answer next week.  Also looking forward to hearing from others.

Best regards,
Ant

On 27 November 2012 at 08:49 Yves Barbion  wrote:

> Hi group
> 
>  Is there anyone using FrameMaker 10 or 11 with Sharepoint? Any good or bad
> experiences you wish to share?
> 
>  Thanks.
> 
> 
>  --
>  Yves Barbion
>  www.scripto.nu <http://www.scripto.nu>
>  ___
> 
> 
>  You are currently subscribed to framers as ant at ant-davey.com.
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RE: Frame11 no text flow, no new page

2012-10-03 Thread a...@ant-davey.com
Richard and Roger,

Thank you both for replying.  It got me looking in the right places.  It
transpires my page set up was set to double-sided printing, but with ignore
blank pages selected. Changing this to force the document to have an even number
of pages (which I thought I had already done) has resolved the issue.

Best regards,
Ant

On 02 October 2012 at 15:17 Combs, Richard richard.co...@polycom.com wrote:
 a...@ant-davey.com wrote:

  I have a set of unstructured Frame templates, which I have been using
  for 3+ years.  Originally built for Frame9, and used on FM10 within
  TCS3 without any significant issues, I now find that at the end of the
  text frame on page 1 the text continues 'under' the frame and does not
  flow onto a newly created page.  Forcing a page break does not have any
  effect either.

 Control-click the text frame to select it, and then right-click and select
 Object Properties. In the dialog box, on the right under Flow, Autoconnect is
 probably not selected. This is the setting that tells FM to create new pages
 in that flow as needed to hold the contents of the flow.

 Instead of just turning it on, however, you should probably try to find out
 why it's off in a template that you've been using for quite some time. Check
 the Autoconnect setting on the master pages. On the body page with the
 problem, make sure the right master page is being used and that you're not
 actually putting the text into a rogue text frame sitting on top of the text
 frame from the master page (it happens).

 HTH!

 Richard G. Combs
 Senior Technical Writer
 Polycom, Inc.
 richardDOTcombs AT polycomDOTcom
 303-223-5111
 --
 rgcombs AT gmailDOTcom
 303-903-6372
 --





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Frame11 no text flow, no new page

2012-10-03 Thread a...@ant-davey.com
Richard and Roger,

Thank you both for replying.  It got me looking in the right places.  It
transpires my page set up was set to double-sided printing, but with ignore
blank pages selected. Changing this to force the document to have an even number
of pages (which I thought I had already done) has resolved the issue.

Best regards,
Ant

On 02 October 2012 at 15:17 "Combs, Richard"  
wrote:
> ant at ant-davey.com wrote:
>
> > I have a set of unstructured Frame templates, which I have been using
> > for 3+ years.  Originally built for Frame9, and used on FM10 within
> > TCS3 without any significant issues, I now find that at the end of the
> > text frame on page 1 the text continues 'under' the frame and does not
> > flow onto a newly created page.  Forcing a page break does not have any
> > effect either.
>
> Control-click the text frame to select it, and then right-click and select
> Object Properties. In the dialog box, on the right under Flow, Autoconnect is
> probably not selected. This is the setting that tells FM to create new pages
> in that flow as needed to hold the contents of the flow.
>
> Instead of just turning it on, however, you should probably try to find out
> why it's off in a template that you've been using for quite some time. Check
> the Autoconnect setting on the master pages. On the body page with the
> problem, make sure the right master page is being used and that you're not
> actually putting the text into a "rogue" text frame sitting on top of the text
> frame from the master page (it happens).
>
> HTH!
>
> Richard G. Combs
> Senior Technical Writer
> Polycom, Inc.
> richardDOTcombs AT polycomDOTcom
> 303-223-5111
> --
> rgcombs AT gmailDOTcom
> 303-903-6372
> --
>
>
>
>
>
>
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Frame11 no text flow, no new page

2012-10-01 Thread a...@ant-davey.com
Hi All,

Despite having TCS4 installed for a couple of weeks, I'm only just getting
around to writing a new document...

I have a set of unstructured Frame templates, which I have been using for 3+
years.  Originally built for Frame9, and used on FM10 within TCS3 without any
significant issues, I now find that at the end of the text frame on page 1 the
text continues 'under' the frame and does not flow onto a newly created page.
 Forcing a page break does not have any effect either.

I'm working in structured Frame even though the templates are not structured.
Currently in Authoring view.

I don't recall having this issue with any existing documents opened in FM11 but
produced in FM9 or 10.  Has anybody encountered this, or have any ideas for
resolving the issue?

Many thanks,
Ant
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RE: Seeking inputs on desired features in FrameMaker

2012-04-28 Thread a...@ant-davey.com
 in the past. Although, we would have taken a note of your
  previous requests, we want to ensure that the feature request is still
  relevant and important to you and your organization in the current
  world. So, I would request you to please resubmit your prioritized
  wishlist. apologies for the extra time, it may result for you.
 
  Regards,
  Kapil Verma
  Sr. Product Manager - FrameMaker and FrameMaker Server
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Seeking inputs on desired features in FrameMaker

2012-04-28 Thread a...@ant-davey.com
> > and your priority for each request (H-M-L would be sufficient).
> > Lastly, please include your email address so that we can reach out to
you if we have any questions on your requests.
> >
> > We would really appreciate it. Thanks in advance for your valuable
inputs.
> >
> > P.S. I do realize that some of you may have submitted similar feature
> > requests in the past. Although, we would have taken a note of your
> > previous requests, we want to ensure that the feature request is still
> > relevant and important to you and your organization in the current
> > world. So, I would request you to please resubmit your prioritized
> > wishlist. apologies for the extra time, it may result for you.
> >
> > Regards,
> > Kapil Verma
> > Sr. Product Manager - FrameMaker and FrameMaker Server
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Re: Coaching engineers

2011-10-07 Thread a...@ant-davey.com
Have to agree absolutely.  As a potential consultant recently pointed out,
engineers (indeed scientists in general) haven't studied how to use language as
a form of communication since the days of their 'O'-levels or GCSEs (Grade 9 to
my American friends).
 
Ant Davey 
 
 


On 06 October 2011 at 18:25 Ron Tillotson rtillot...@gtiemail.com wrote:

 In the role of a technical writing consultant, contracted to coach or
 facilitate a learning process to give
 engineers the opportunity to improve specific writing skills, can be very
 effective.

 Ron Tillotson

 Technical Writer

 P Please consider the environment before printing this email.


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