Re: Heading levels in a UG

2009-07-15 Thread Mike Wickham
 Personally I think that 6 levels is too deep for a user, but that is just 
 a
 personal preference that I cannot back up with evidence.

I agree. I've read more than once that one should try to stay within three 
levels of headings (not counting book or chapter titles). In the Chicago 
Manual of Style, all I could find is section1.72: Levels of subheads 
Only the most complicated works need more than three levels.

Six levels would drive me nuts, especially if they have that annoying 
1.1.1.1.1.1. style of numbering. Sheesh!

Mike Wickham



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RE: Heading levels in a UG

2009-07-15 Thread Syed.Hosain
I use a maximum of 4 ... anything more, and the heading numbering scheme
gets quite clumsy and distracts from the content.

Z

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Evanth,
Henrik
Sent: Wednesday, July 15, 2009 12:25 AM
To: framers@lists.frameusers.com
Subject: OT: Heading levels in a UG

Hi All

I have an off-topic question that may or may not interest you. 

We are having a discussion at the office regarding the maximum levels of
heading that a User guide/User manual can/should contain. Do you know of
any best practice rules that define how deep a publication should/could
be. Personally I think that 6 levels is too deep for a user, but that is
just a personal preference that I cannot back up with evidence.

Heading 1
   Heading 2
  Heading 3
 Heading 4
Heading 5
   Heading 6
   
Insights, comments or instructions are highly appreciated.

Best Regards
/Henrik
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RE: Heading levels in a UG

2009-07-15 Thread Writer
It also looks weird when the font size for the heading is smaller than the font 
size for the body text. =D

Nadine

--- On Wed, 7/15/09, syed.hos...@aeris.net syed.hos...@aeris.net wrote:

From: syed.hos...@aeris.net syed.hos...@aeris.net
Subject: RE: Heading levels in a UG
To: Evanth, Henrik henrik.eva...@sonyericsson.com, 
framers@lists.frameusers.com
Received: Wednesday, July 15, 2009, 11:03 AM

I use a maximum of 4 ... anything more, and the heading numbering scheme
gets quite clumsy and distracts from the content.

Z

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Evanth,
Henrik
Sent: Wednesday, July 15, 2009 12:25 AM
To: framers@lists.frameusers.com
Subject: OT: Heading levels in a UG

Hi All

I have an off-topic question that may or may not interest you. 

We are having a discussion at the office regarding the maximum levels of
heading that a User guide/User manual can/should contain. Do you know of
any best practice rules that define how deep a publication should/could
be. Personally I think that 6 levels is too deep for a user, but that is
just a personal preference that I cannot back up with evidence.

Heading 1
   Heading 2
      Heading 3
         Heading 4
            Heading 5
               Heading 6
   
Insights, comments or instructions are highly appreciated.

Best Regards
/Henrik
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Re: Heading levels in a UG

2009-07-15 Thread Bill Swallow
You can avoid that by starting your chapter titles at 72pt and slowly
decrease from there. ;)

On Wed, Jul 15, 2009 at 11:10 AM, Writergeneric...@yahoo.ca wrote:
 It also looks weird when the font size for the heading is smaller than the 
 font size for the body text. =D

-- 
Bill Swallow

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RE: Heading levels in a UG

2009-07-15 Thread Reid Gray
Hi Framers,
 
In general if your heading levels descend below three or four in user 
documentation, you need to take a step back, analyze, and rebalance.  Nothing 
new here, just the old axiom be nice to your user...   You can apply the same 
principle to the navigation over enterprise websites. 
 
If you find yourself descending past three or four, redefine your level 1 heads 
(perhaps a level 1 head gets removed and two level 2s beneath it promoted). Do 
what makes sense. Rebalance it.  If you find yourself descending past four, 
five, or six you might have a guide hiding within a guide.  Break it out.  
 
An outline or book structure is like a decision tree or even a binary tree.  
The more levels you force me to descend, the higher my cost in 'look-up' 
latency, the harder it is for me to recall the context or navigate back to the 
heading, and the more painfully disoriented I become.  If disorientation is a 
feature or adding levels is a requirement for your particular documentation 
(legal writing, city electrical codes, cell phone billing statements, 
philisophical treatise), then you are okay in descending as many levels as 
needed, just remember to index or enumerate 'said' headings adequately so folks 
can cite them at a later time from equally disorienting prose. 
 
Another version of be nice to your user is don't Hegel your audience 
(although even Hegel had a tendency to articulate or 'piece' general concepts 
into threes).
 
Cheers,
 
Reid 
 



From: framers-boun...@lists.frameusers.com on behalf of syed.hos...@aeris.net
Sent: Wed 7/15/2009 11:03 AM
To: Evanth, Henrik; framers@lists.frameusers.com
Subject: RE: Heading levels in a UG



I use a maximum of 4 ... anything more, and the heading numbering scheme
gets quite clumsy and distracts from the content.

Z

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Evanth,
Henrik
Sent: Wednesday, July 15, 2009 12:25 AM
To: framers@lists.frameusers.com
Subject: OT: Heading levels in a UG

Hi All

I have an off-topic question that may or may not interest you.

We are having a discussion at the office regarding the maximum levels of
heading that a User guide/User manual can/should contain. Do you know of
any best practice rules that define how deep a publication should/could
be. Personally I think that 6 levels is too deep for a user, but that is
just a personal preference that I cannot back up with evidence.

Heading 1
   Heading 2
  Heading 3
 Heading 4
Heading 5
   Heading 6
  
Insights, comments or instructions are highly appreciated.

Best Regards
/Henrik
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Re: Heading levels in a UG

2009-07-15 Thread Mike Wickham

 You can avoid that by starting your chapter titles at 72pt and slowly
 decrease from there. ;)

Heading1   72 pt.
  Heading 2   71 pt.
Heading 370 pt.
  etc.

: )

Mike Wickham

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RE: Heading levels in a UG

2009-07-15 Thread Syed.Hosain
Ah! 72 levels of headings are quite possible then.

.
.
.

I kid, I kid! :)

Z

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Mike Wickham
Sent: Wednesday, July 15, 2009 2:24 PM
To: Frame Users
Subject: Re: Heading levels in a UG


 You can avoid that by starting your chapter titles at 72pt and slowly
 decrease from there. ;)

Heading1   72 pt.
  Heading 2   71 pt.
Heading 370 pt.
  etc.

: )

Mike Wickham
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RE: Heading levels in a UG

2009-07-15 Thread Chinell, David F (GE EntSol, Security)
Henrik:

I think you only get stuck counting levels if you fail to write in
topics. If you create a topic (think of a magazine article) then you'll
probably only ever need to divide that material into one or two levels.

I think of H1 as being a topic title wherever it goes. It never gets
adjusted. It's always H1.

An H1 can be divided into H2s and, if necessary, the H2s into H3s.

A single topic can be made into a small document -- like an installation
sheet. In that case, HT (document title) and H1 (topic title) are the
same.

Several topics (but too few to require grouping into chapters) can be
assembled into a medium-sized document, like a user guide or a quick
start guide. So you'd have HT and a series of H1s, with the H1s still
divided at most into H2s and H3s.

When there are so many topics they must be grouped, I group them into
chapters. So a chaptered document might have four levels: HC, H1, H2,
and H3.

Beyond that, I flatten the material into the desired number of levels.

I only get trapped by my own levels when I'm stuck thinking about an
outline or about the logical nature of the content, which is not what my
end reader needs.

Bear
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