Kelly,
You wrote:
Quick Survey:
Is it your experience that users view PDF documentation on their
computer display in preference to printing it for use? ...
Other than personal preferences and the type of content, key factors are
-- the extent to which the PDF is screen friendly (typography,
...@lists.frameusers.com [mailto:framers-
boun...@lists.frameusers.com] On Behalf Of Shlomo Perets
Sent: Tuesday, January 27, 2009 7:59 AM
To: kmcdan...@pavtech.com; fram...@frameusers.com
Subject: Re: PDF Documentation
Kelly,
You wrote:
Quick Survey:
Is it your experience that users view
...@lists.frameusers.com] On Behalf Of Shlomo Perets
Sent: Tuesday, January 27, 2009 7:59 AM
To: kmcdan...@pavtech.com; fram...@frameusers.com
Subject: Re: PDF Documentation
Kelly,
You wrote:
Quick Survey:
Is it your experience that users view PDF documentation on their
computer display in preference
Hi Kelly,
A quick check here says that our Asia-Pacific customers want
DVDs. Customers who take our training ask for printed sets of
manuals. Everyone else downloads the PDF. Hope this helps!
Regards,
Anne Urban
Senior Technical Editor
Altair Engineering
Kelly McDaniel wrote:
Quick Survey:
Dear Kelly McDaniel,
In my experience working in the IT and telecommunications field, PDFs are
used almost exclusively. The only time I have seen hard copies used is
during eLearning courses, but that's a different context (though related)
than technical documentation.
Here's why. I am writing
...@lists.frameusers.com] On Behalf Of
John Sgammato
Sent: Friday, January 23, 2009 12:37 AM
To: Combs, Richard; Bill Swallow
Cc: framers@lists.frameusers.com
Subject: RE: PDF Documentation
Well, for what it's worth, my German service engineer said that in
Germany, his customers prefer PDFs to printed
I think it depends on whether it's task-oriented info or reference, and also
on what the product is.
If it's software, and it's task-oriented, I usually keep it on-screen while
I'm doing something.
If it's conceptual or reference doc, I'm more likely to print it.
If it's hardware based, like how
In my experience (especially following recent conversations with our
services guys), user preference for print vs PDF changes quite a lot
with industry, country, and what the user's other product documentation
is like.
For example, in US hospitals, many users like the printed docs and see
them as
German culture is much more green-minded than ours, so among our German
customers, especially in manufacturing, printed docs are anathema, proof
that we ignorant Americans will destroy our planet in short order.
Huh? Is there is a shortage of trees in America?
Rick Quatro
Carmen Publishing
On 22 Jan 2009, at 9:55 AM, Art Campbell wrote:
If it's hardware based, like how to install something -- either
computer or,
say, room lights, I'd expect it to be printed.
Just a few days ago, my MacBook Pro wouldn't finish booting.
Fortunately, I had previously installed Applejack,
Yes. : )
I like to both view it on the screen and print it out. And when I print
it out, I generally like to print it double-sided on 3-hole punch paper
and put it in a binder.
Please keep that in mind if buy anything from your company. : )
Mike
-Original Message-
From:
OK .. I'll add my 0.02 to this survey ..
In general I hate reading PDFs on screen.
When reading content on screen I much prefer doing so in an application
that allows me to resize the window to suit my needs (typically HTML ..
web browser or CHM), and the content flows to fit that window. If a
Scott Prentice wrote (in small part):
Searching in a PDF is a fairly useless operation as well, which is
another reason I prefer to use other types of online docs.
Actually, I find Acrobat's search operation, with it's list of results
showing some of the surrounding context, to be very
Kelly,
My experience is that my users prefer viewing PDFs, preferring PDF over
paper.
We shifted from delivering paper operating manuals to delivering PDFs on
CD a years ago. We were worried at first, but needlessly so. We even
offered to ship printed, bound hardcopy for free to any user that
To: framers@lists.frameusers.com
Subject: Re: PDF Documentation
Kelly,
My experience is that my users prefer viewing PDFs, preferring PDF over
paper.
We shifted from delivering paper operating manuals to delivering PDFs on
CD a years ago. We were worried at first, but needlessly so. We even
offered to ship
At best they are an 11-year renewable resource. So, yes.
On Thu, Jan 22, 2009 at 12:19 PM, Rick Quatro frameexp...@truevine.net wrote:
German culture is much more green-minded than ours, so among our German
customers, especially in manufacturing, printed docs are anathema, proof
that we
@lists.frameusers.com
Subject: RE: PDF Documentation
Bill Swallow wrote:
At best they are an 11-year renewable resource. So, yes.
On Thu, Jan 22, 2009 at 12:19 PM, Rick Quatro
frameexp...@truevine.net
wrote:
German culture is much more green-minded than ours, so among our
German
customers
] On Behalf Of John Sgammato
Sent: Thursday, January 22, 2009 6:37 PM
To: Combs, Richard; Bill Swallow
Cc: framers@lists.frameusers.com
Subject: RE: PDF Documentation
Well, for what it's worth, my German service engineer said that in
Germany, his customers prefer PDFs to printed books, for all
Robert Shelton wrote:
What you say may very well be true, though I'd be reluctant to say
that
a tree farm = forested land. However, the cite you give is from John
Stossel, who is hardly unbiased when it comes to reporting
environmental
issues. Again, it may be true, but I'd take it with a
Depends upon what it is (how long mostly) and the page layout (size,
portrait vs landscape).
If it is one page it seems to get printed, but if it is long and is a
manual it gets printed too. But if if is middling to long and is, for
example a District Plan, technical reference, or something
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