One thing I did not see mentioned in this recent thread is the possiblity of
file name issues.
Over the years I have seen hundreds of frustrated users trying desperately to
created postscript or pdf and getting nothing but cryptic (or no) messages and
failure. In every case the problem was
One thing I did not see mentioned in this recent thread is the possiblity of
file name issues.
Over the years I have seen hundreds of frustrated users trying desperately to
created postscript or pdf and getting nothing but cryptic (or no) messages and
failure. In every case the problem was
Scott:
I tried to send this message last week, but it did not seem to get through.
I have just joined frameusers.com and have never posted before, but have
been lurking and learning.
In your original post you indicated that your client could create a pdf
successfully by using Save As. Are
Of Janice
Swanson
Sent: Monday, October 05, 2009 8:24 AM
To: framers@lists.frameusers.com
Subject: FW: Frame Postscript Output Problem
Scott:
I tried to send this message last week, but it did not seem to get
through.
I have just joined frameusers.com and have never posted before, but have
been lurking
Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Janice
Swanson
Sent: Monday, October 05, 2009 8:24 AM
To: framers@lists.frameusers.com
Subject: FW: Frame Postscript Output Problem
Scott:
I tried to send this message last week
Scott:
I tried to send this message last week, but it did not seem to get through.
I have just joined frameusers.com and have never posted before, but have
been lurking and learning.
In your original post you indicated that your client could create a pdf
successfully by using Save As. Are
quot; rather than a clear problem for
*everybody*?
> Z
-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Janice
Swanson
Sent: Monday, October 05, 2009 8:24 AM
To: framers at lists.frameusers.com
Subject: FW: Frame
fairly quickly.
>
>> Is this perhaps a case of "YMMV" rather than a clear problem for
> *everybody*?
>
>> Z
>
> -Original Message-
> From: framers-bounces at lists.frameusers.com
> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Janic
TO continue this saga, I checked with my client this morning about the
Adobe PDF writer port. Her's is set exactly as mine is -- Port: My
documents\.pdf.
Just for grins I had her change the port to desktop\.pdf. She is going
to run a test.
I'll also try setting up a port just for file as
Here is the recent error we just got from frame after trying to print
to postscript.
Cannot write to specified print file.
Scott White
Media Production EBC Manager
Implementation Coordinator
210-704-8239
swh...@alamark.com
On Oct 1, 2009, at 3:55 PM, Combs, Richard wrote:
Scott White
That's typical of the error message you'd typically get if the Acrobat
printer port is not set to a File port (in the operating system File:
with a colon, but not when you're discussing the generic kind of
file).
You've pretty much established that however her system is set up, the
Adobe printer
printer port is not set to a File port (in the operating system File:
with a colon,
No -- FILE: -- all caps.
Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--
That was my game plan Art.
Thanks for all the help from everyone. Will let you know what comes of
this merry-go-round.
Scott White
Media Production EBC Manager
Implementation Coordinator
210-704-8239
swh...@alamark.com
On Oct 2, 2009, at 8:40 AM, Art Campbell wrote:
That's typical of
In whch case there is a problem in your file you are trying to print.
Possible/probable things to look for are graphics, especially malformed eps
graphics, corrupted links and cross references, etc.
When the ps process fails it shouild be producing a log file in the same
directory as that you
TO continue this saga, I checked with my client this morning about the
Adobe PDF writer port. Her's is set exactly as mine is -- Port: My
documents\.pdf.
Just for grins I had her change the port to desktop\.pdf. She is going
to run a test.
I'll also try setting up a port just for file as
Here is the recent error we just got from frame after trying to print
to postscript.
"Cannot write to specified print file".
Scott White
Media Production & EBC Manager
Implementation Coordinator
210-704-8239
swhite at alamark.com
-- next part --
On Oct 1, 2009, at
That's typical of the error message you'd typically get if the Acrobat
printer port is not set to a File port (in the operating system File:
with a colon, but not when you're discussing the generic kind of
file).
You've pretty much established that however her system is set up, the
Adobe printer
> printer port is not set to a File port (in the operating system File:
> with a colon,
No -- FILE: -- all caps.
Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--
That was my game plan Art.
Thanks for all the help from everyone. Will let you know what comes of
this merry-go-round.
Scott White
Media Production & EBC Manager
Implementation Coordinator
210-704-8239
swhite at alamark.com
-- next part --
On Oct 2, 2009, at 8:40
I have a client running windows XP, Frame 9 and she can't print to
postscript file.
She is using acrobat 8 professional so we didn't install the pdf
creator for Frame 9. She can create a pdf if she chooses save as pdf.
I've ensured she has no other versions of acrobat installed.
When she
On the Frame Print dialog box, is Print to File checked or not checked?
It should NOT be activated in order to automatically create a PDF. If
it is active, a PS file is created but it's not distilled -- you'd
have to Distill it manually.
Art Campbell
art.campb...@gmail.com
... In
We are selecting print to file. Yes we want a postscript file so we
can use Distiller.
Scott White
Media Production EBC Manager
Implementation Coordinator
210-704-8239
swh...@alamark.com
On Oct 1, 2009, at 2:12 PM, Art Campbell wrote:
On the Frame Print dialog box, is Print to File
Does FM print other files successfully?
Will it print a newly created trivial file?
Cheers
Alan
On 2/10/2009, at 8:08 AM, Scott White wrote:
I have a client running windows XP, Frame 9 and she can't print to
postscript file.
She is using acrobat 8 professional so we didn't install the pdf
So what's really happening is that the .ps file is not being created
when you activate the Print To File checkbox, correct?
If you de-activate the Print To File checkbox it so Distiller can
produce the PDF automatically, does it work? Does Distiller produce a
PDF?
Art
Art Campbell
Correct. the .ps file is not being created.
If we use the PDF creator it does not work. I do not have the PDF
creator installed with Distiller 9. If she saves as PDF it does.
She wants to use Acrobat 8 Professional and its distiller. She can
distill a .ps file created with InDesign.
Art Campbell
Sendt: 1. oktober 2009 21:57
Til: Scott White; FrameUsers List
Emne: Re: Frame Postscript Output Problem
So what's really happening is that the .ps file is not being created
when you activate the Print To File checkbox, correct?
If you de-activate the Print To File checkbox it so
I'm asking the question to determine if both your manual distilling
process and the automatic process are broken, or if one is working.
We've already determined that your manual process is broken.
From Frame, if you Print to the Adobe PDF logical printer (which
should be set as the system
Scott White wrote:
If we use the PDF creator it does not work. I do not have the PDF
creator
installed with Distiller 9. If she saves as PDF it does.
She wants to use Acrobat 8 Professional and its distiller. She can
distill
a .ps file created with InDesign.
There is no such thing as PDF
From Frame, if you Print to the Adobe PDF logical printer (which
should be set as the system default), and do not have the Print To
File checkbox in the Frame dialog box activated, does a PDF get
generated?
Does not get created.
Scott White
Media Production EBC Manager
Implementation
In whch case there is a problem in your file you are trying to print.
Possible/probable things to look for are graphics, especially malformed eps
graphics, corrupted links and cross references, etc.
When the ps process fails it shouild be producing a log file in the same
directory as that you
OK,
First, I would check the properties of the Adobe PDF logical printer
to make sure that it is attached to a File port. You can create a port
manually.
Next, I'd pull down the Help menu and select Repair Installation (I
think that's there in 8).
If that doesn't help, I'd remove Acrobat 8,
[mailto:swh...@alamark.com]
Sendt: 1. oktober 2009 22:27
Til: Jacob Schäffer
Emne: Re: Frame Postscript Output Problem
Jacob
Not sure what that means? I thought the only way on a pc was to select the
adobe pdf and then select the print to file box.
Scott White
Media Production EBC Manager
Thanks Art. I will look into that.
Scott White
Media Production EBC Manager
Implementation Coordinator
210-704-8239
swh...@alamark.com
On Oct 1, 2009, at 3:29 PM, Art Campbell wrote:
OK,
First, I would check the properties of the Adobe PDF logical printer
to make sure that it is
Scott White wrote:
From Frame, if you Print to the Adobe PDF logical printer (which
should be set as the system default), and do not have the Print To
File
checkbox in the Frame dialog box activated, does a PDF get generated?
Does not get created.
OK, try this:
1) Select File Print
From: art.campb...@gmail.com
Date: Thu, 1 Oct 2009 16:29:22 -0400
Subject: Re: Frame Postscript Output Problem
To: swh...@alamark.com
CC: framers@lists.frameusers.com
OK,
First, I would check the properties of the Adobe PDF logical printer
to make sure that it is attached
I have a client running windows XP, Frame 9 and she can't print to
postscript file.
She is using acrobat 8 professional so we didn't install the pdf
creator for Frame 9. She can create a pdf if she chooses save as pdf.
I've ensured she has no other versions of acrobat installed.
When she
On the Frame Print dialog box, is Print to File checked or not checked?
It should NOT be activated in order to automatically create a PDF. If
it is active, a PS file is created but it's not distilled -- you'd
have to Distill it manually.
Art Campbell
art.campbell at gmail.com
We are selecting print to file. Yes we want a postscript file so we
can use Distiller.
Scott White
Media Production & EBC Manager
Implementation Coordinator
210-704-8239
swhite at alamark.com
-- next part --
On Oct 1, 2009, at 2:12 PM, Art Campbell wrote:
> On the
So what's really happening is that the .ps file is not being created
when you activate the Print To File checkbox, correct?
If you de-activate the Print To File checkbox it so Distiller can
produce the PDF automatically, does it work? Does Distiller produce a
PDF?
Art
Art Campbell
Correct. the .ps file is not being created.
If we use the PDF creator it does not work. I do not have the PDF
creator installed with Distiller 9. If she saves as PDF it does.
She wants to use Acrobat 8 Professional and its distiller. She can
distill a .ps file created with InDesign.
Scott
ers.com] P? vegne af Art Campbell
Sendt: 1. oktober 2009 21:57
Til: Scott White; FrameUsers List
Emne: Re: Frame Postscript Output Problem
So what's really happening is that the .ps file is not being created
when you activate the Print To File checkbox, correct?
If you de-activate the Print To Fil
I'm asking the question to determine if both your manual distilling
process and the automatic process are broken, or if one is working.
We've already determined that your manual process is broken.
>From Frame, if you Print to the Adobe PDF logical printer (which
should be set as the system
Scott White wrote:
> If we use the PDF creator it does not work. I do not have the PDF
creator
> installed with Distiller 9. If she saves as PDF it does.
> She wants to use Acrobat 8 Professional and its distiller. She can
distill
> a .ps file created with InDesign.
There is no such thing as
> From Frame, if you Print to the Adobe PDF logical printer (which
should be set as the system default), and do not have the Print To
File checkbox in the Frame dialog box activated, does a PDF get
generated?
Does not get created.
Scott White
Media Production & EBC Manager
Implementation
OK,
First, I would check the properties of the Adobe PDF logical printer
to make sure that it is attached to a File port. You can create a port
manually.
Next, I'd pull down the Help menu and select Repair Installation (I
think that's there in 8).
If that doesn't help, I'd remove Acrobat 8,
-Oprindelig meddelelse-
Fra: Scott White [mailto:swhite at alamark.com]
Sendt: 1. oktober 2009 22:27
Til: Jacob Sch?ffer
Emne: Re: Frame Postscript Output Problem
Jacob
Not sure what that means? I thought the only way on a pc was to select the
adobe pdf and then select the print to file
Thanks Art. I will look into that.
Scott White
Media Production & EBC Manager
Implementation Coordinator
210-704-8239
swhite at alamark.com
-- next part --
On Oct 1, 2009, at 3:29 PM, Art Campbell wrote:
> OK,
>
> First, I would check the properties of the Adobe PDF
PDF directly
by printing to the Adobe PDF virtual printer.
-Fred Ridder
> From: art.campbell at gmail.com
> Date: Thu, 1 Oct 2009 16:29:22 -0400
> Subject: Re: Frame Postscript Output Problem
> To: swhite at alamark.com
> CC: framers at lists.frameusers.com
>
> OK,
>
Scott White wrote:
> > From Frame, if you Print to the Adobe PDF logical printer (which
> should be set as the system default), and do not have the Print To
File
> checkbox in the Frame dialog box activated, does a PDF get generated?
>
>
> Does not get created.
OK, try this:
1) Select File >
t; PDF virtual printer.
>
> -Fred Ridder
>
>
> > From: art.campbell at gmail.com
> > Date: Thu, 1 Oct 2009 16:29:22 -0400
> > Subject: Re: Frame Postscript Output Problem
> > To: swhite at alamark.com
> > CC: framers at lists.frameusers.com
> >
> > OK,
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