OT: online help with automatic updates

2011-04-15 Thread Jon Harvey
Hi All, Does anyone know what is involved with creating Help that is available to a user when they are offline but is automatically updated (or notifies the user that updates are available) when the user is online? We're using Flare in a Windows environment. Jon Harvey Manager, Desktop

Re: OT: online help with automatic updates

2011-04-15 Thread Bill Swallow
You'd need a phone home script installed with the Help. Many companies block this type of unauthorized communication. Of course you could add a check for updates prompt or link that would go out and compare version numbers between installed Help and the latest available Help. Your product

Re: OT: online help with automatic updates

2011-04-15 Thread Scott Prentice
Other than developing this system yourself, the only off-the-shelf system I know of that does this is Adobe's AIR Help. Flare does offer a WebHelp AIR output option .. not sure if they have hooked up the auto-update functionality though (I'm thinking not .. but it might be possible to hack it

RE: OT: online help with automatic updates

2011-04-15 Thread Jeff Coatsworth
: online help with automatic updates Hi All, Does anyone know what is involved with creating Help that is available to a user when they are offline but is automatically updated (or notifies the user that updates are available) when the user is online? We're using Flare in a Windows environment

OT: online help with automatic updates

2011-04-15 Thread Jon Harvey
Hi All, Does anyone know what is involved with creating Help that is available to a user when they are offline but is automatically updated (or notifies the user that updates are available) when the user is online? We're using Flare in a Windows environment. Jon Harvey Manager, Desktop &

OT: online help with automatic updates

2011-04-15 Thread Bill Swallow
You'd need a phone home script installed with the Help. Many companies block this type of unauthorized communication. Of course you could add a "check for updates" prompt or link that would go out and compare version numbers between installed Help and the latest available Help. Your product

OT: online help with automatic updates

2011-04-15 Thread Scott Prentice
Other than developing this system yourself, the only off-the-shelf system I know of that does this is Adobe's AIR Help. Flare does offer a "WebHelp AIR" output option .. not sure if they have hooked up the auto-update functionality though (I'm thinking not .. but it might be possible to hack

OT: online help with automatic updates

2011-04-15 Thread Jeff Coatsworth
: online help with automatic updates Hi All, Does anyone know what is involved with creating Help that is available to a user when they are offline but is automatically updated (or notifies the user that updates are available) when the user is online? We're using Flare in a Windows environment