Re: Index Troubles: No Openable Nongenerated Files?
On 5/26/2011 9:28 PM, Karen Robbins wrote: Every file generates a missing font message! But if that were the cause of the index problem, wouldn't Frame stop background-file-opening at the first flawed file it encountered in the book? Instead, Frame goes through several files before the error message appears and the operation stops. And missing fonts aren't cited in the book error report. Karen, Here at WebWorks, we're painfully aware of the issues surrounding missing fonts in FrameMaker source documents. In addition to index generation problems, it also means that cross-references will fail to update. Those update failures occur even when you manually update cross-references with FDK/FrameScript code. I'm not sure why missing fonts are such a break the world issue for FrameMaker. This has been true for years (since FrameMaker 6 that I know of) and continues to be an issue with the latest FrameMaker 10. I'd be very happy for Adobe to address this issue some day. Ben Allums all...@webworks.com 512-381-8885 ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Index Troubles: No Openable Nongenerated Files?
Karen Robbins wrote: I cannot generate an index from my book file. The book error log reads Couldn't update this book, because it contains no openable nongenerated files. It doesn't name a document file that caused the problem, only the book file itself. I am certain that the 13 files in my book are openable and nongenerated, as I've been working on them for days. snip So, did you try opening them all and then generating the index? (From the book window, hold the Shift key and go to File Open All Files in Book.) Do you have unresolved cross-references, missing fonts, etc.? To update/generate, FM has to open and scan all the files in the background. It sounds like some error condition prevents it from doing this in the background (without being able to prompt you for what to do about the error condition). HTH! Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-903-6372 -- ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Index Troubles: No Openable Nongenerated Files?
Richard, Yay! Opening all the files at once worked. You hit it on the head, something is causing FrameMaker to not be able to open all the files in the background. Where would I start looking? thanks for the workaround, Karen At 4:12 PM -0700 5/26/11, Combs, Richard wrote: So, did you try opening them all and then generating the index? (From the book window, hold the Shift key and go to File Open All Files in Book.) Do you have unresolved cross-references, missing fonts, etc.? To update/generate, FM has to open and scan all the files in the background. It sounds like some error condition prevents it from doing this in the background (without being able to prompt you for what to do about the error condition). HTH! Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-903-6372 -- Karen Robbins wrote: I cannot generate an index from my book file. The book error log reads Couldn't update this book, because it contains no openable nongenerated files. It doesn't name a document file that caused the problem, only the book file itself. I am certain that the 13 files in my book are openable and nongenerated, as I've been working on them for days. snip ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Index Troubles: No Openable Nongenerated Files?
Karen Robbins wrote: Richard, Yay! Opening all the files at once worked. You hit it on the head, something is causing FrameMaker to not be able to open all the files in the background. Where would I start looking? When you open a file with an error condition, FM should display a dialog box informing you of the problem. For instance, if the file contains unresolved cross-references, a dialog tells you so and directs you to the manual/help for information on locating them. If the file uses unavailable fonts, FM tells you so and asks if you want to reformat it using available fonts. If you're not seeing any such error reporting dialogs when you open the files, I'm not sure what's going on. I know you can suppress them programmatically (e.g., via FrameScript), but I didn't think there was any way to turn them off for manual file opening via the interface. Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-903-6372 -- ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Index Troubles: No Openable Nongenerated Files?
Every file generates a missing font message! But if that were the cause of the index problem, wouldn't Frame stop background-file-opening at the first flawed file it encountered in the book? Instead, Frame goes through several files before the error message appears and the operation stops. And missing fonts aren't cited in the book error report. I have painstakingly migrated from Type 1 fonts to Open Type fonts, and equally carefully installed the new fonts on several machines. We have long dealt with false missing font errors. Of course I'll make a final pass for font irregularities, but there has never been one foolproof cure to that problem. Frame used to provide useful error messages--condition problem, missing fonts, color inconsistencies, etc. Now I'm lucky if I get book is inconsistent. :-( Hey, if I can get an index, I'll do whatever it takes. :-) Thanks, Karen At 7:00 PM -0700 5/26/11, Combs, Richard wrote: When you open a file with an error condition, FM should display a dialog box informing you of the problem. For instance, if the file contains unresolved cross-references, a dialog tells you so and directs you to the manual/help for information on locating them. If the file uses unavailable fonts, FM tells you so and asks if you want to reformat it using available fonts. If you're not seeing any such error reporting dialogs when you open the files, I'm not sure what's going on. I know you can suppress them programmatically (e.g., via FrameScript), but I didn't think there was any way to turn them off for manual file opening via the interface. Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-903-6372 -- Karen Robbins wrote: Richard, Yay! Opening all the files at once worked. You hit it on the head, something is causing FrameMaker to not be able to open all the files in the background. Where would I start looking? ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Index Troubles: No Openable Nongenerated Files?
Karen Robbins wrote: I have painstakingly migrated from Type 1 fonts to Open Type fonts, and equally carefully installed the new fonts on several machines. We have long dealt with false missing font errors. Of course I'll make a final pass for font irregularities, but there has never been one foolproof cure to that problem. Yeah, old fonts can hide in unexpected, hard-to-root-out places -- like in the default paragraphs for a table format that you're not even using. There's a permanent solution if you're certain that: -- All the fonts you really want are there. -- Nothing visible is using anything else. -- Or at least, the fonts FM is substituting for the missing ones (listed in the Console window after you open a file) are acceptable replacements. But you may want to make backups first in case you're wrong. :-) 1) Close all your files. 2) Go to File Preferences General, turn off Remember Missing Font Names, and click Set. 3) Open a file with missing fonts. When prompted if you want to permanently replace the missing fonts with available ones, click OK. 4) Save the file, making the font substitution permanent. 5) Repeat for each file with missing fonts. This permanently replaces each missing font with the one FM chose to substitute. You can even control what gets substituted by editing the [Fonts] section of your maker.ini file. It's not exactly intuitive or simple (getting the font names right is the problem), but if you're interested, check out the Customizing Frame Products PDF in the Online Manuals folder inside your FM installation directory. Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-903-6372 -- ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
