RE: Phantom index entries

2006-08-03 Thread karyn hunt
I'll second this one. I've spent literally hours pulling my hair out about 
phantom index entries, only to find that there were multiple, invisible 
index markers that were stacked one atop the other. I'd remove one, only to 
find there was another one there. And once you think you've got them all, 
sometimes you have to go back and remove even more. It's crazy making, but I 
did finally get my index to work.

Karyn



From: Stamm, David-P45904 [EMAIL PROTECTED]
To: Murray Moore [EMAIL PROTECTED],framers@lists.frameusers.com
Subject: RE: Phantom index entries
Date: Thu, 3 Aug 2006 13:45:54 -0400

2006-08-03-04T17:45Z

Murray -

I just saw Frank Stearns' posting as I was finishing my missive, below.
I agree with Frank's projection about what I refer to as LAN
interference, network collisions, and network congestion. I've
seen FrameMaker do some mighty-odd things here that, apparently, our
colleagues don't experience. At least, they don't discuss such
intermittent, oddball behaviors on this list.

Believe you me: I feel your pain.

I recently relearned that FrameMaker sometimes stacks markers one on top
of the other. The only thing visible is one marker, but there might be
more than one marker at the same place. I have found six markers
stacked atop one another on the reference page named BookHTML.

I think you might find an Index marker that contains an entry such as
 16 or  18 or  24 - without the quotation marks. Notice that each
number is preceded by at least one blank (   ). I believe that in
such a situation, FrameMaker detects the blank or blanks, recognizes it
or them as symbols, and quite happily sorts the contents to
appear as you have reported them.

Try this.

1. By whatever means, go to the marker that you believe is the
offender. The marker appears highlighted. Remember that the marker
might be very hard to see. It might be at the very end of a bit of text
that is next to a text frame or a line in a table.

2. If necessary or desired, zoom in on the file until you can see the
marker that is highlighted. The marker becomes more-readily visible.

3. Press the left arrow key ( - ) once. The insertion point moves
to the left. If the marker is at the right side of a letter, the point
moves to the left side of the letter.

4. Press the right arrow key ( - ) once. The insertion point moves
into an invisible place between the right side of the letter and the
left side of the marker. The insertion point remains visible.

5. Press the spacebar once, twice, or thrice. (Hey, you can go
crazy here because you can't really hurt anything, and hitting the
spacebar is better than biting the edge of your work surface.) One or
more blanks appear to the left of the marker.

6. Press the right arrow key ( - ) _only_once_, and press the
spacebar _only_once_.

7. If this movement produces only one or more blanks - and nothing
else - you're dealing with only one marker.

8. If this movement produces a blank _and_ another marker begins to
appear, repeat steps six and seven until no more markers appear.

9. If FrameMaker's Marker dialog box is not displayed, display it.
Press Alt+S+M. The Marker dialog box appears.

10. Highlight each marker one-at-a-time and examine both its type
(such as Index or TopicAlias or Author in the title bar) and its
contents.

Again, I think you might find an Index marker that contains an entry
such as  16 or  18 or  24 - without the quotation marks. Notice
that each number is preceded by at least one blank (   ). I believe
that in such a situation, FrameMaker detects the blank or blanks,
recognizes it or them as symbols, and quite happily sorts the contents
to
appear as you have reported them.

Good luck!

Dave Stamm
Publications Specialist, Senior Staff
General Dynamics C4 Systems, Inc.
Command Systems
1700 Magnavox Way, Suite 200
Fort Wayne, Indiana 46804-1552
US
tel: 260-434-9620
fax: 260.434.9601
[EMAIL PROTECTED]
http://www.gdc4s.com/

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Murray Moore
Sent: 2006-08-01-Tuesday 09:55
To: framers@lists.frameusers.com
Subject: Phantom index entries

FM 6.0p405
XP Pro Version 2002 Service Pack 2

In my book's index, page numbers are appearing under the Symbols
heading; 16, 18, 24, etc.

I traced each of these numbers to its source index marker, e.g. one of
the page numbers under the Symbols heading, 34, is the A Year Ago This
Month button heading on page 34.

On page 34 I deleted and recreated the index marker. But when I updated
the book and the index, 34 continues to display under Symbols.

On page 34 I deleted the index marker. I updated the book and the index.
Not only does 16 continue to display under Symbols, but A Year Ago This
Month 34 continues to display under the A heading.

Our IT Dept. head suggested I might have exceeded the maximum size for a
FM file. I do not think so because I have produced thicker books.

/\/\
Murray Moore
Documentation Department
CSDC Systems Inc.
Mississauga, Ontario

Re: Phantom index entries

2006-08-03 Thread Scott Prentice

Hi Murray...

If you do need to modify your markers en-masse another option is to use 
our MarkerTools plugin ..


   http://www.leximation.com/tools/info/markertools.php

One of its features allows you to export, modify, then import the 
markers back into your files. If you do find some consistent problem 
with the marker text, you may be able to use Perl of some search/replace 
tool to process the exported marker list before importing. The 30-day 
trial should give you enough time to clean up your files without needing 
to buy it.


Good luck!

...scott

Scott Prentice
Leximation, Inc.
www.leximation.com
+1.415.485.1892



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RE: Phantom index entries

2006-08-03 Thread Combs, Richard
karyn hunt wrote: 
 
 I'll second this one. I've spent literally hours pulling my 
 hair out about phantom index entries, only to find that 
 there were multiple, invisible 
 index markers that were stacked one atop the other. I'd 
 remove one, only to find there was another one there. And 
 once you think you've got them all, sometimes you have to go 
 back and remove even more. It's crazy making, but I did 
 finally get my index to work.

You can move from one marker to the next with the Find command. David
Stamm's procedure works if you don't use smart spaces. But, IMHO, life
is too short to suffer through this kind of nonsense. FM's marker
manipulation functionality is just plain inadequate for any serious
work. Why put up with it?

Do yourselves a favor and try the several plugins for making this stuff
easier -- IXGen, Index Tools Pro, Marker Tools, ... (I'm sure I'm
forgetting something). I like IXGen (fsatools.com), but I'm certain
they're all huge improvements over plain FM. Pick one that works for you
and buy it. 

Richard


--
Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--




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RE: Phantom index entries (fwd)

2006-08-03 Thread Stamm, David-P45904
2006-08-03-04T19:25Z

Frank -

Thanks for following up.  Your service to me has always been prompt,
courteous, and effective.

aside to all
I have, use, and hardily recommend using IXgen; I'm a satisfied
customer.
/aside to all

Murray, it was evident to me that you do not have IXgen.  Not all of us
are fortunate enough to have it.  Hence, the procedure I posted.

Having some time ago used the procedure Frank presented below, I was
mystified when (after I deleted the offending marker) from the source
file, FrameMaker still showed a marker in the same place.  Being
curious, I sorted things out for myself and do my best to avoid having
stacks of markers.

Through entropy (that is, human error, LAN interference, and whatever)
strange things happen, so (from time to time) I remind myself that:

There are certain practical limits to the application of technology.

Regards,
Dave Stamm
Publications Specialist, Senior Staff
General Dynamics C4 Systems, Inc.
Command Systems
1700 Magnavox Way, Suite 200
Fort Wayne, Indiana  46804-1552
US
tel:  260-434-9620
fax:  260.434.9601
[EMAIL PROTECTED]
http://www.gdc4s.com/

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Frank Stearns
Sent: 2006-08-03-Thursday 15:06
To: framers@lists.frameusers.com
Subject: RE: Phantom index entries (fwd)


(oops -- I forgot to reply to the list... Sorry, David, for the dbl post
to you! g-Frank Stearns)

On Thu, 3 Aug 2006, Stamm, David-P45904 wrote:

 Try this.

  1.  By whatever means, go to the marker that you believe is the 
 offender.  The marker appears highlighted.  Remember that the marker

Maybe I missed something here, but you can also always turn on hypertext
linking when doing a generate/update. Then from the new index doc go to
the whacky entries and control-alt-click on their page numbers one by
one -- the control-alt-click will jump you back to the source doc and
that marker will be selected, whether you can see the selection or not.

Press DEL. Unless it really is the horror marker from Brimstone Regions,
it oughtta go away.

If not, we'd still like to see the doc.

(One shameless plug of a side note: IXgen can make clustered markers
very easy to see, either in context in the body text, or in a sorted or
unsorted listing document that you can edit and then return to the
source markers.)

Frank Stearns Associates | makers of IXgen(tm) for FrameMaker(r)
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] TOLL FREE Voice (USA
and Canada):  800-567-6421 USA Voice: 360-892-3970  USA FAX:
360-253-1498 http://www.fsatools.com
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Re: Phantom index entries

2006-08-01 Thread Frank Stearns

On Tue, 1 Aug 2006, Murray Moore wrote:


FM 6.0p405
XP Pro Version 2002 Service Pack 2

In my book's index, page numbers are appearing under the Symbols 
heading; 16, 18, 24, etc.


I traced each of these numbers to its source index marker, e.g. one of 
the page numbers under the Symbols heading, 34, is the A Year Ago This 
Month button heading on page 34.


On page 34 I deleted and recreated the index marker. But when I updated 
the book and the index, 34 continues to display under Symbols.


On page 34 I deleted the index marker. I updated the book and the index. 
Not only does 16 continue to display under Symbols, but A Year Ago This 
Month 34 continues to display under the A heading.


Our IT Dept. head suggested I might have exceeded the maximum size for a 
FM file. I do not think so because I have produced thicker books.


Were the source files perhaps originally created in MS word? We've seen 
such markers sourced in word as having a leading and trailing char 020 -- 
it's a non-printing char, but one that FM sees when the index is 
generated (and thus the entry under Symbols).


About the only way to check (and fix) is to save the doc as MIF, search 
for the text of the affected markers, then check the MIF statements of 
each affected marker for numerical character values that don't belong.


Delete them (careful not to break the structure of the MIF -- check to see 
what a good marker looks like if you're not sure), save the MIF doc, 
reload into FM to convert back to FM binary form (overwrite the original 
FM file), and regen your index.


The problem should then be gone.

Hope that helps.

Frank Stearns Associates | makers of IXgen(tm) for FrameMaker(r)
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]
TOLL FREE Voice (USA and Canada):  800-567-6421
USA Voice: 360-892-3970  USA FAX: 360-253-1498
http://www.fsatools.com
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RE: Phantom index entries

2006-08-01 Thread Murray Moore

-Original Message-
From: Frank Stearns [mailto:[EMAIL PROTECTED]
Sent: Tuesday, August 01, 2006 10:29 AM
To: Murray Moore
Cc: framers@lists.frameusers.com
Subject: Re: Phantom index entries


On Tue, 1 Aug 2006, Murray Moore wrote:

 FM 6.0p405
 XP Pro Version 2002 Service Pack 2

 In my book's index, page numbers are appearing under the Symbols 
 heading; 16, 18, 24, etc.

 I traced each of these numbers to its source index marker, e.g. one of 
 the page numbers under the Symbols heading, 34, is the A Year Ago This 
 Month button heading on page 34.

 On page 34 I deleted and recreated the index marker. But when I updated 
 the book and the index, 34 continues to display under Symbols.

 On page 34 I deleted the index marker. I updated the book and the index. 
 Not only does 16 continue to display under Symbols, but A Year Ago This 
 Month 34 continues to display under the A heading.

 Our IT Dept. head suggested I might have exceeded the maximum size for a 
 FM file. I do not think so because I have produced thicker books.

Were the source files perhaps originally created in MS word? We've seen 
such markers sourced in word as having a leading and trailing char 020 -- 
it's a non-printing char, but one that FM sees when the index is 
generated (and thus the entry under Symbols).

About the only way to check (and fix) is to save the doc as MIF, search 
for the text of the affected markers, then check the MIF statements of 
each affected marker for numerical character values that don't belong.

Delete them (careful not to break the structure of the MIF -- check to see 
what a good marker looks like if you're not sure), save the MIF doc, 
reload into FM to convert back to FM binary form (overwrite the original 
FM file), and regen your index.

The problem should then be gone.

Hope that helps.

Frank Stearns Associates | makers of IXgen(tm) for FrameMaker(r)
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]
TOLL FREE Voice (USA and Canada):  800-567-6421
USA Voice: 360-892-3970  USA FAX: 360-253-1498
http://www.fsatools.com


Thank you, Frank.

The situation that I describe is a FM book being updated to match the current 
version of the software. Screen shots are updated, and a bit of text added. No 
Word files were imported.

Besides, I have been importing Word files and saving as text since mid-1999 and 
I have not seen this situation until now.

/\/\
Murray
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