Joseph, I've bneen using Frame11 here on Windows 7 (64 bit) here for a couple
of weeks now, and it has crashed 3 or 4 times so far.
(Seemed to be when I was working with EPS's and graphics frames - but hard to
say really - one time I just looked at it funny and it crashed).
I did send the crash log files to fmer...@adobe.com and once I just put
"ARRRRRRRRRRGH!" in the mail as the cause (as it was the second time it had
crashed that afternoon!) and to my amusement a nice gentleman from Adobe did
email me back asking if he could help lol
David
Message: 4
Date: Tue, 6 Aug 2013 11:25:17 -0500
From: Joseph Lorenzini <jalo...@gmail.com>
To: FrameMaker Forum <framers@lists.frameusers.com>
Subject: FrameMaker 10 Crashes Regularly, is unstructured FrameMaker
11 more stable
Message-ID:
<camvd0vluanerupaej1nwxrsfgcruzykrguxfvajnn05egfa...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
Hi all,
I have been using FM 10 for about 2 years. It seems like FrameMaker will
randomly crash at least once a day on me. And I do mean crash --- get the
infamous fatal exception dialog box and then FrameMaker goes kaput. In response
to the inevitable debug questions:
-yes i have done a mif wash
-no this doesn't happen with a particular book or framemaker file. It happens
randomly no matter what book or file i am in and i have over 3,000 pages of
documentation.
-yes, these files have existed since FM 9 -- not sure why that version should
make a difference -there is no conditional text in any of the files. I do use
text insets and variables.
-no the crash doesn't seem to happen when i do a particular thing. The only
common thing that occurs is that i use hot keys a lot. That said, I use hot
keys a lot and most of the time the crash does not happen.
-no i am not on a network share. All files are local.
-Yes, FM 10 is fully patched.
In any event, debugging why this crash is happening would be non-trivial and
even if i did figure out why its happenings, there's no guarantee that i'd able
to find a fix. Adobe certainly isn't going to provide one.
Consequently, I am wondering if people have noticed whether FM 11 is
significantly more stable.Since I am in unstructured, there wasn't a compelling
reason for me to upgrade. However, i'll consider doing it, if it will reduce or
eliminate the frequency of crahses on framemaker.
Thanks,
Joseph Lorenzini
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