That sounds like a printer driver issue and nothing to do with FrameMaker.
Try deleting and reinstalling the printer with a new driver. You can
usually locate drivers from Windows Update or the manufacturer's web site.
I've had a similar issue with a Konica printer which isn't compatible with
Help!
Some FrameMaker files look good but print a single line of garbage
letters per page (for reams of paper) to a Xerox printer but are OK
printing to the HP printer. I suspect that some of my FM crashes and
recovered files might have embedded something in those files but I do
not know how
Clear your print queue, then reboot your printer
Some FrameMaker files look good but print a single line of
garbage
letters per page (for reams of paper) to a Xerox printer but are
John Posada
Senior Technical Writer
So long and thanks for all the fish.
Cc: framers@lists.frameusers.com
Subject: Re: printing garbage from FrameMaker file
Clear your print queue, then reboot your printer
Some FrameMaker files look good but print a single line of
garbage
letters per page (for reams of paper) to a Xerox printer but are
John Posada
Senior