Quick Access Bar and Security

2007-04-06 Thread Whites
Running FM 1.2 on XP. I have several user account set up. When I run FM from the Admin account, the Quick Access Bar is enabled. When I run from an ordinary user account, it is disabled. I suspect this is a security issue. What do I need to do as an Admin to set things up so the QAB works

Re: Quick Access Bar and Security

2007-04-06 Thread Whites
oops - just woke up from nap. FM Version number should be 7.1. However, same problem noted on install for ordinary user on 7.2. will white On Apr 6, 2007, at 3:52 PM, Whites wrote: Running FM 1.2 on XP. I have several user account set up. When I run FM from the Admin account, the Quick

ePublisher question

2007-07-26 Thread Whites
Hi Framers - After a hiatus of a couple of years I have gotten back into doing projects in FM/Quadralay. First - can you suggest a good WebWorks user group? Second - how does one create a brand new skin/theme in ePublisher? I've tried to follow the rather convoluted description in the

Re: missing Marker dialog

2007-07-26 Thread Whites
Am I the only one who fights this On the Screen battle two dozen times a day?? I seems that XP squirrels dialogs and windows off screen at an alarming rate. Maybe some clever person can come up with a script that pulls EVERYTHING to the center of the screen. It would make me a happy camper.

Re: Special Marker dialog box has disappeared

2007-08-01 Thread Whites
On Jul 31, 2007, at 11:55 PM, Fred Ridder wrote: Alternative #5 is to leave the taskbar (its official name, BTW) [Thanks for the correction. I had the feeling that I was not using the proper term.] unlocked at at its normal bottom of the window position, but to grab its top edge and

Re: Running Structured Frame 7.2/8 on Macbook Pro under OS 10/Parallels

2007-08-07 Thread Whites
That might not be just a Parallels thingy. For the longest time I have had to click twice in FM 7.x on XP in dropdown lists in dialogs. Once to populate the dropdown, the second time to generate a scroll bar. Am I alone? A minor aggro - but still. will white On Aug 7, 2007, at 10:59

Site Dictionary

2007-09-16 Thread Whites
Howdy All - I'd like to make an entry in my site dictionary to define the name Red Hat with embedded space so that both parts would always stay together and wrap if need be. Using the old stand-by \ (backslash + space) between Red and Hat in the site dictionary definitions doesn't seem

Spelling dictionary

2007-10-08 Thread Whites
Hello All - How does one embed a non-breaking blank space in the site dictionary? I'd like to add Red Hat with space and also prevent it breaking at the end of the line. My brief poking around in the manual did not make my any wiser. Any solution appreciated. Will White

Re: radical revamping of techpubs

2007-10-31 Thread Whites
Amen. On Oct 31, 2007, at 9:47 AM, Peter Gold wrote: I've been deleting messages on this thread for some time because it's not relevant to me. ++ There is something fascinating about science. One gets such wholesale returns of conjecture out of such a trifling

Re: Bug: FrameMaker 8 changes dash \= in paragraph numbering of FM 7 MIF

2007-11-16 Thread Whites
I believe that using a numeric space in an autonumber will also cause ePP to crash. Will White On Nov 16, 2007, at 5:49 AM, Reng, Dr. Winfried wrote: Hi Sarah, Yes. I noticed this em space problem also with the running HF variables. (Already posted.) Best regards Winfried

Re: Keyboard shortcuts in FM8 (was Re: 8.0.1 patch fixes FM Book to PDF issue)

2007-12-02 Thread Whites
Hello All - How does such a monstrous bug like a nonfunctionng F0-9 sequences get past QA? Don't any of the developers USE the software? Stupid question. I've worked in a number of software houses and the answer is, sadly, They don't. In the meantime, I won't even think of 'upgrading' to

Re: Bug: FrameMaker 8 changes dash \= in paragraph numbering of FM 7 MIF

2007-12-15 Thread Whites
Hello All - This is not just in FM 8.0 The bug exists to some extent in 7.2 as well, and it is a pickle other ways. Recently I inadvertently included a numeric space in an autonumber and ePP 9.2 totally choked on it. As to FM 7.2 and non-breaking hyphens in autonumbers, I've resorted to

Index question

2008-01-15 Thread Whites
Hi Framers Using FM7.2 and WinXP I thought this would be easy, but . . . I'm making an index of names. Rather than have the index list the chapter and page with the usual $chapnum-$pagenum variables in the reference page index setup, I want the index to show which heading they appear under

Re: Is there a way to paste text as default?

2008-03-05 Thread Whites
Here's the mystery - Running 7.2 on XP, sp2. I only have the one maker.ini (the one in the Program Files folder). I did a search through the entire C drive for the second one. Nothing shows up. Of course, when I move the TEXT option to the head of the list in the Program Files file, it

Dialog box annoyance

2008-03-07 Thread Whites
Hello All Using FM 7.1/7,2 on Win XP sp2. I'm able to resize any dialog box in FM to any arbitrary size - even much larger or smaller than the active region within the dialog. (I'm not being very descriptive here.) Say the active region (entry fields, lists, etc) is 2 x 3. I can extend the

Re: Dialog box annoyance

2008-03-07 Thread Whites
Hi Stuart Any specifics on the changes that should be made, or would they be obvious to one of my P++ conversant buddies? Will On Mar 7, 2008, at 8:05 AM, Stuart Rogers wrote: Whites wrote: Hello All Using FM 7.1/7,2 on Win XP sp2. I'm able to resize any dialog box in FM to any arbitrary

Re: Large FM File

2008-05-02 Thread Whites
Asa - Is sounds like you are accommodating your vendor rather than the other way around. If your localization vendor is so inflexible, time to start shopping for another vendor. At least, that's how I see it. will white vialogy llc On May 2, 2008, at 7:06 AM, Åsa Johansson wrote: I can

Re: Converting to Word

2008-05-22 Thread Whites
Besides all of the good advice that you will have gotten about how to deal with the documents, have you considered looking at the job listings at Monster and similar sites? There must be other places to work besides the Kite Factory. w white On May 22, 2008, at 7:08 AM, Dodd, Frank J wrote:

Re: Of Templates and Legacy Docs

2008-05-23 Thread Whites
Jim - So my understanding is that the company you work for will not spring for $200 for SW that will end up saving you dozens of hours of grunt work and the company possibly thousands of dollars in your salary. For discussion's sake, let's say buy Template Mapper with your own funds, use it

Barcode font

2008-05-26 Thread Whites
Hi Framers - Anyone out in FrameLandia know of a barcode font? There doesn't appear to be one in the usual Windoze offering (or I am not looking in the right places). Any advice appreciated. Will White ViaLogy LLC ++ First Soviet

Re: Barcode font revisited - it's really just zip codes that I'm after

2008-05-26 Thread Whites
On May 26, 2008, at 9:35 AM, Stuart Rogers wrote: Whites wrote: Hi Framers - Anyone out in FrameLandia know of a barcode font? There doesn't appear to be one in the usual Windoze offering (or I am not looking in the right places). Any advice appreciated. Uh, try googling barcode font

More to: Printing Booklet from Adobe Acrobat

2008-06-21 Thread Whites
On Jun 20, 2008, at 5:37 PM, William White wrote: Hi All – Using Adobe Acrobat Standard 8.0, FM7.2, Win XP and outputting to an HP1320 duplex printer. I want to print a little booklet that will be 12 or 16 pages long. I’ve set up the FM document to be 5.5 x 7.5 so I can use regular

Re: Frame 8 trial woes

2008-12-22 Thread Whites
Recently (in Frame 7.2) I had a large book with 50+ chapters, minimal graphics and a total page count of only about 300. I could not generate a PDF of the whole thing in one shot. I ended up making PDFs in thirds, then assembling the parts in Acrobat. A hassle, to be sure. FM was able to

Re: Automatic way of changing the case of words

2008-12-30 Thread Whites
Hello All - What I would like to see is a quickie way to generate intercaps (or CamelCase, or whatever one wants to call it): a fourth option that would first capitalize the selected string (like ctrt+alt, c), then strip out the spaces between the words. That would be lovely. will white

Re: some really hard things to digest

2009-03-27 Thread Whites
More mouse-driven Easter eggs. This is progress?? Will White On Mar 27, 2009, at 7:03 AM, Mike Wickham wrote: Klaus, when a file is open, if you hover your cursor over its filename tab, the full path will pop up. This doesn't work for book files, but the book file path is listed at

Re: Today's exercise in misunderstanding English

2009-04-24 Thread Whites
I'm completely in agreeance. Updation strikes me as a perfectly cromulent word. Will White Monrovia CA On Apr 24, 2009, at 8:35 AM, Martinek, Carla wrote: Sigh... Selected the wrong list email when I sent this!!! Sorry, everyone. (FWIW, this was all about someone finding the word updation

Re: Paragraph Designer Sticks in FM9

2009-05-09 Thread Whites
Am I correct in concluding that there are not yet patches to fix the keyboard shortcut bugs (F8 and F9 to assign character and paratags)? These are astounding bugs in what used to be a couple of the most useful tools in FM. Do any of the Adobe developers ever even bother to use their own

Re: Change color of interface

2010-03-29 Thread Whites
Be that as it may, Adobe's desire for conformity should not deprive users of the ability to set their own color schemes. Just a little matter of user control that the Adobe mandarins of design seem unwilling to surrender. That said, it would be a welcome addition to the entire Windows

Plug for Imposition

2010-07-19 Thread Whites
Howdy Framers - Anyone know of a plugin that does imposition on Frame files?? TIA Will White Shoplifting is a victimless crime. Like punching someone in the dark. - Nelson Muntz

Re: Frame on the Mac

2010-07-25 Thread Whites
On Jul 24, 2010, at 6:50 AM, Dr Rick Smith wrote: In any case, let me ask how others are running PC versions of Frame on the Mac. For a while I wondered why so many people still use Frame 7, but I assume it's because lots of people still run it on a Mac. Not the case. I use Frame 7 on a

Re: FM9 Crashes

2010-08-03 Thread Whites
IIRC it's a personal/local dictionary problem. There was a thread on this recently. I think if you delete your personal dictionary it will solve the problem. Same thing happened to me several month back. I don't recall what caused the corruption. Another bit of buggery in FM9. Will White On Aug

Fwd: FM Nasty Crash during Localization

2010-08-05 Thread Whites
All - This is a message I sent a few months ago to other FM users in the company (after wasting several hours of my and IT's time on reinstallation). Sent: Friday, March 19, 2010 1:15 PM To: :ITHelpDesk After reinstallation FM crashed again. I tracked down this posting about the

Nasty X-Refs

2006-09-14 Thread Whites
I just spend best part of an afternoon searching for a broken X-ref that, IMHO, should never have existed. I'm updating a document that has been through many hands (of various degrees of incompetence). As always when I inherit a doc, I start a new Book file from scratch and add chapters to

The Page Left Intentionally Blank

2006-10-19 Thread Whites
Isn't there also a matter of aethetics? An empty chapter end page consisting only on a header and a footer is, in my estimation, an eyesore and an embarrassment. will white ++ There is something fascinating about science. One gets such wholesale returns of conjecture

Searching in text insets

2006-12-12 Thread Whites
Today, from within the main document, I searched on a string in a text inset and was surprised to find that the FM search function did not find it. Am I being obtuse (happens a lot) or is this the way things are supposed to be? Any help will be appreciated. will white

Re: Hidden frame

2007-02-06 Thread Whites
It might be humorous - and informative at the same time - if some Framer were to make a compilation of such horror stories. Being made aware of bad practices can be helpful - even to those of us who are (we hope) less incompetent. My favorites were a pair of manuals I inherited from a

Re: Translation question

2007-03-16 Thread Whites
I count about 2 1/2 people for each language -not counting the training. The 1/2 is the type who has experience with translation projects and knows the technology who dejargonizes the English original to ease the translation process.. Then there is the translator in the home country

Re: OT: Tech Writers Wikis

2007-03-18 Thread Whites
For starters, to the guy at SFSU trying to learn how to write, take another run at that sentence: I am writing a white paper for my class, and I'm searching for writers who use wikis. I've been asked before what I thought about wikis in a software documentation environment. I suspect that

NagGram

2007-03-29 Thread Whites
From the tenor of a lot of the recent postings here, I can only conclude that a lot of folks out there are not reading the FM Manual. At all. My suggestion is to keep a copy of the FM manual handy for bedroom -- or bathroom -- reading. And don't forget the Quick Reference Card. It is, you

Today's exercise in misunderstanding English

2009-04-24 Thread Whites
I'm completely in agreeance. "Updation" strikes me as a perfectly cromulent word. Will White Monrovia CA On Apr 24, 2009, at 8:35 AM, Martinek, Carla wrote: > Sigh... Selected the wrong list email when I sent this!!! Sorry, > everyone. > > (FWIW, this was all about someone finding the word

some really hard things to digest

2009-03-27 Thread Whites
More mouse-driven Easter eggs. This is progress?? Will White On Mar 27, 2009, at 7:03 AM, Mike Wickham wrote: > Klaus, when a file is open, if you hover your cursor over its > filename tab, > the full path will pop up. This doesn't work for book files, but > the book > file path is listed

Paragraph Designer Sticks in FM9

2009-05-09 Thread Whites
Am I correct in concluding that there are not yet patches to fix the keyboard shortcut bugs (F8 and F9 to assign character and paratags)? These are astounding bugs in what used to be a couple of the most useful tools in FM. Do any of the Adobe developers ever even bother to use their own

FM9 Crashes

2010-08-03 Thread Whites
IIRC it's a personal/local dictionary problem. There was a thread on this recently. I think if you delete your personal dictionary it will solve the problem. Same thing happened to me several month back. I don't recall what caused the corruption. Another bit of buggery in FM9. Will White On Aug

Fwd: FM Nasty Crash during Localization

2010-08-04 Thread Whites
All - This is a message I sent a few months ago to other FM users in the company (after wasting several hours of my and IT's time on reinstallation). > > > Sent: Friday, March 19, 2010 1:15 PM > To: :ITHelpDesk > > > After reinstallation FM crashed again. I tracked down this posting about

Plug for Imposition

2010-07-19 Thread Whites
Howdy Framers - Anyone know of a plugin that does imposition on Frame files?? TIA Will White "Shoplifting is a victimless crime. Like punching someone in the dark." - Nelson Muntz

Frame on the Mac

2010-07-24 Thread Whites
On Jul 24, 2010, at 6:50 AM, Dr Rick Smith wrote: > In any case, let me ask how others are running PC versions of Frame on the > Mac. For a while I wondered why so many people still use Frame 7, but I > assume it's because lots of people still run it on a Mac. Not the case. I use Frame 7 on

Splash Screen

2010-03-24 Thread Whites
Howdy All I'm unhappily using FM9 on XP. Any theories why my Updates option is grayed out? Several days ago I had the corrupted dictionary file event. Reinstalled FM, renamed the dictionaly file. FM launches, but Adobe PDF virtual printer is gone (and won't reinstall) and the Updates

Change color of interface

2010-03-29 Thread Whites
Be that as it may, Adobe's desire for conformity should not deprive users of the ability to set their own color schemes. Just a little matter of user control that the Adobe mandarins of design seem unwilling to surrender. That said, it would be a welcome addition to the entire Windows

missing Marker dialog

2007-07-26 Thread Whites
Am I the only one who fights this "On the Screen" battle two dozen times a day?? I seems that XP squirrels dialogs and windows off screen at an alarming rate. Maybe some clever person can come up with a script that pulls EVERYTHING to the center of the screen. It would make me a happy

Special > Marker dialog box has disappeared

2007-07-31 Thread Whites
Hi Dennis - I've followed this with interest because I am plagued with the same issue (and so are others I work with). It's not a problem with FM, it's a bug/flaw in the Windows desktop - at least in XP. Let's assume you work with the Windows toolbar (or tray, or whatever you call it) at the

Translation question

2007-03-16 Thread Whites
I count about 2 1/2 people for each language -not counting the training. The 1/2 is the type who has experience with translation projects and knows the technology who dejargonizes the English original to ease the translation process.. Then there is the translator in the home country (Korea)

OT: Tech Writers & Wikis

2007-03-18 Thread Whites
For starters, to the guy at SFSU trying to learn how to write, take another run at that sentence: "I am writing a white paper for my class, and I'm searching for writers who use wikis." I've been asked before what I thought about wikis in a software documentation environment. I suspect that

NagGram

2007-03-30 Thread Whites
From the tenor of a lot of the recent postings here, I can only conclude that a lot of folks out there are not reading the FM Manual. At all. My suggestion is to keep a copy of the FM manual handy for bedroom -- or bathroom -- reading. And don't forget the Quick Reference Card. It is, you

Bug: FrameMaker 8 changes dash \= in paragraph numbering of FM 7 MIF

2007-11-16 Thread Whites
I believe that using a numeric space in an autonumber will also cause ePP to crash. Will White On Nov 16, 2007, at 5:49 AM, Reng, Dr. Winfried wrote: > Hi Sarah, > > Yes. I noticed this em space problem also with > the running HF variables. (Already posted.) > > Best regards > > Winfried > >>

Spelling dictionary

2007-10-08 Thread Whites
Hello All - How does one embed a non-breaking blank space in the site dictionary? I'd like to add "Red Hat" with space and also prevent it breaking at the end of the line. My brief poking around in the manual did not make my any wiser. Any solution appreciated. Will White

radical revamping of techpubs

2007-10-31 Thread Whites
Amen. On Oct 31, 2007, at 9:47 AM, Peter Gold wrote: > I've been deleting messages on this thread for some time because > it's not > relevant to me. ++ There is something fascinating about science. One gets such wholesale returns of conjecture out of such a trifling

Site Dictionary

2007-09-16 Thread Whites
Howdy All - I'd like to make an entry in my site dictionary to define the name "Red Hat" with embedded space so that both parts would always stay together and wrap if need be. Using the old stand-by "\ " (backslash + space) between "Red" and "Hat" in the site dictionary definitions

Microsoft XP support

2008-04-29 Thread Whites
Yes - Guilty until proven innocent. Will White On Apr 29, 2008, at 9:05 AM, Dan Gallagher wrote: > What irks me the most about vista is the overhead required to run > it. Why > should I be forced to have a dual processor mega-RAM pc? I don't > need that > with XP. I use an old pc for

Frame 8 trial woes

2008-12-22 Thread Whites
Recently (in Frame 7.2) I had a large book with 50+ chapters, minimal graphics and a total page count of only about 300. I could not generate a PDF of the whole thing in one shot. I ended up making PDFs in thirds, then assembling the parts in Acrobat. A hassle, to be sure. FM was able to

Automatic way of changing the case of words

2008-12-30 Thread Whites
Hello All - What I would like to see is a quickie way to generate intercaps (or CamelCase, or whatever one wants to call it): a fourth option that would first capitalize the selected string (like ctrt+alt, c), then strip out the spaces between the words. That would be lovely. will white

Index question

2008-01-15 Thread Whites
Hi Framers Using FM7.2 and WinXP I thought this would be easy, but . . . I'm making an index of names. Rather than have the index list the chapter and page with the usual <$chapnum>-<$pagenum> variables in the reference page index setup, I want the index to show which heading they appear

More to: Printing Booklet from Adobe Acrobat

2008-06-21 Thread Whites
On Jun 20, 2008, at 5:37 PM, William White wrote: > Hi All ? > Using Adobe Acrobat Standard 8.0, FM7.2, Win XP and outputting to > an HP1320 duplex printer. > I want to print a little booklet that will be 12 or 16 pages long. > I?ve set up the FM document to be 5.5 x 7.5 so I can use regular

Is there a way to paste text as default?

2008-03-05 Thread Whites
Here's the mystery - Running 7.2 on XP, sp2. I only have the one maker.ini (the one in the Program Files folder). I did a search through the entire C drive for the second one. Nothing shows up. Of course, when I move the TEXT option to the head of the list in the Program Files file, it

Dialog box annoyance

2008-03-07 Thread Whites
Hello All Using FM 7.1/7,2 on Win XP sp2. I'm able to resize any dialog box in FM to any arbitrary size - even much larger or smaller than the active region within the dialog. (I'm not being very descriptive here.) Say the active region (entry fields, lists, etc) is 2 x 3. I can extend the

site down

2008-05-01 Thread Whites
On Apr 30, 2008, at 7:12 AM, Bill Swallow wrote: > It's been down for months. But never fear, it'll be back up > "Monday"... We just don't know which Monday yet. ;-) > > On Tue, Apr 29, 2008 at 8:49 AM, bryan johnson > wrote: >> Re: which Monday - Back in the Good Old Days in the early 70s I

Large FM File

2008-05-02 Thread Whites
Asa - Is sounds like you are accommodating your vendor rather than the other way around. If your localization vendor is so inflexible, time to start shopping for another vendor. At least, that's how I see it. will white vialogy llc On May 2, 2008, at 7:06 AM, ?sa Johansson wrote: > I can

Converting to Word

2008-05-22 Thread Whites
Besides all of the good advice that you will have gotten about how to deal with the documents, have you considered looking at the job listings at Monster and similar sites? There must be other places to work besides the Kite Factory. w white On May 22, 2008, at 7:08 AM, Dodd, Frank J wrote:

Of Templates and Legacy Docs

2008-05-23 Thread Whites
Jim - So my understanding is that the company you work for will not spring for $200 for SW that will end up saving you dozens of hours of grunt work and the company possibly thousands of dollars in your salary. "For discussion's sake," let's say buy Template Mapper with your own funds, use

Barcode font

2008-05-26 Thread Whites
Hi Framers - Anyone out in FrameLandia know of a barcode font? There doesn't appear to be one in the usual Windoze offering (or I am not looking in the right places). Any advice appreciated. Will White ViaLogy LLC ++ First Soviet

Barcode font revisited - it's really just zip codes that I'm after

2008-05-26 Thread Whites
On May 26, 2008, at 9:35 AM, Stuart Rogers wrote: > Whites wrote: >> Hi Framers - >> Anyone out in FrameLandia know of a barcode font? There doesn't >> appear to be one in the usual Windoze offering (or I am not >> looking in the right places). >> Any advice

The Page Left Intentionally Blank

2006-10-18 Thread Whites
Isn't there also a matter of aethetics? An empty chapter end page consisting only on a header and a footer is, in my estimation, an eyesore and an embarrassment. will white ++ There is something fascinating about science. One gets such wholesale returns of conjecture

Nasty X-Refs

2006-09-14 Thread Whites
I just spend best part of an afternoon searching for a broken X-ref that, IMHO, should never have existed. I'm updating a document that has been through many hands (of various degrees of incompetence). As always when I inherit a doc, I start a new Book file from scratch and add chapters to

Quick Access Bar and Security

2007-04-06 Thread Whites
Running FM 1.2 on XP. I have several user account set up. When I run FM from the Admin account, the Quick Access Bar is enabled. When I run from an ordinary user account, it is disabled. I suspect this is a security issue. What do I need to do as an Admin to set things up so the QAB works

Quick Access Bar and Security

2007-04-06 Thread Whites
oops - just woke up from nap. FM Version number should be 7.1. However, same problem noted on install for ordinary user on 7.2. will white On Apr 6, 2007, at 3:52 PM, Whites wrote: > Running FM 1.2 on XP. > I have several user account set up. When I run FM from the Admin >

Special > Marker dialog box has disappeared

2007-08-01 Thread Whites
On Jul 31, 2007, at 11:55 PM, Fred Ridder wrote: > Alternative #5 is to leave the taskbar (its official name, BTW) [Thanks for the correction. I had the feeling that I was not using the proper term.] > unlocked > at at its normal bottom of the window position, but to grab its top > edge and

Running Structured Frame 7.2/8 on Macbook Pro under OS 10/Parallels

2007-08-07 Thread Whites
That might not be just a Parallels thingy. For the longest time I have had to click twice in FM 7.x on XP in dropdown lists in dialogs. Once to populate the dropdown, the second time to generate a scroll bar. Am I alone? A minor aggro - but still. will white On Aug 7, 2007, at 10:59

Keyboard shortcuts in FM8 (was Re: 8.0.1 patch fixes FM Book to PDF issue)

2007-12-02 Thread Whites
Hello All - How does such a monstrous bug like a nonfunctionng F0-9 sequences get past QA? Don't any of the developers USE the software? Stupid question. I've worked in a number of software houses and the answer is, sadly, "They don't". In the meantime, I won't even think of 'upgrading' to

Bug: FrameMaker 8 changes dash \= in paragraph numbering of FM 7 MIF

2007-12-15 Thread Whites
Hello All - This is not just in FM 8.0 The bug exists to some extent in 7.2 as well, and it is a pickle other ways. Recently I inadvertently included a numeric space in an autonumber and ePP 9.2 totally choked on it. As to FM 7.2 and non-breaking hyphens in autonumbers, I've resorted to

Hidden frame

2007-02-06 Thread Whites
It might be humorous - and informative at the same time - if some Framer were to make a compilation of such horror stories. Being made aware of bad practices can be helpful - even to those of us who are (we hope) less incompetent. My favorites were a pair of manuals I inherited from a