RE: FM Installation

2006-08-25 Thread Dov Isaacs
A few things ...

If you have doggie-droppings on your system from Acrobat 4
(i.e., you didn't COMPLETELY uninstall Acrobat 4 prior to
installing Acrobat 7), you definitely will have problems
with FrameMaker 7's save as PDF feature as well as other
integration of Acrobat with other system functions.

Furthermore, I believe FrameMaker 7.0 came out BEFORE
Acrobat 6. In Acrobat 6, the name of the PostScript printer
driver instance used by Acrobat changed to Adobe PDF.
I believe that FrameMaker 7.1 was the first version of
FrameMaker to be compatible with that name change (affecting
Acrobat 6 and 7).

- Dov


 -Original Message-
 From: DON SHAFFER
 Sent: Thursday, August 24, 2006 6:32 AM
 To: framers@lists.frameusers.com
 Subject: FM Installation
 
 
 We recently received new computers. FM 7.0 is installed, with 
 our Acrobat updated from 4 to 7. We are now unable to save 
 book as pdf. FM appears not to be able to find Distiller as 
 a printer option? Please suggest how to correct our problem.
 Don Shaffer
 Ariel Corp.
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FM Installation

2006-08-25 Thread rebecca officer
Ugh. Upgrades can be a pain.

I'd start by checking if you have a printer FILE: port. That's the port
FM sends print jobs to when printing as postscript, which "Save as PDF"
needs as an intermediate step. Updating/reinstalling Acrobat seems to
clobber the port, for us anyway.

If you don't have a FILE: port, just create one (from your Start menu).
In the Printer Properties dialog of any printer, select the Ports tab.
Note the port that this printer is currently using. Then click Add Port,
select Local Port, click New Port, type FILE: (uppercase and : both
required). Click Okay till you're back at the printer properties. The
printer will now be using the FILE: port; set it to use its original
port instead. Nothing needs to be using the FILE: port - it just needs
to exist. 

If that doesn't work, I'd uninstall both FM and Acrobat and try again.
If you've got the full version of Acrobat, then don't install the
version of Distiller from the FM CD. Leave it to Acrobat instead. And
after your second attempt, check for the FILE: port again.

Hope that helps!
Rebecca


>>> "DON SHAFFER"  25/08/06 01:32 >>>

We recently received new computers. FM 7.0 is installed, with our
Acrobat updated from 4 to 7. We are now unable to "save book as pdf".
FM
appears not to be able to find Distiller as a printer option? Please
suggest how to correct our problem.
Don Shaffer
Ariel Corp.

___

NOTICE: This message contains privileged and confidential
information intended only for the use of the addressee
named above. If you are not the intended recipient of
this message you are hereby notified that you must not
disseminate, copy or take any action in reliance on it.
If you have received this message in error please
notify Allied Telesis Labs Ltd immediately.
Any views expressed in this message are those of the
individual sender, except where the sender has the
authority to issue and specifically states them to
be the views of Allied Telesis Labs.



FM Installation

2006-08-24 Thread DON SHAFFER

We recently received new computers. FM 7.0 is installed, with our
Acrobat updated from 4 to 7. We are now unable to save book as pdf. FM
appears not to be able to find Distiller as a printer option? Please
suggest how to correct our problem.
Don Shaffer
Ariel Corp.

___


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Re: FM Installation

2006-08-24 Thread rebecca officer
Ugh. Upgrades can be a pain.

I'd start by checking if you have a printer FILE: port. That's the port
FM sends print jobs to when printing as postscript, which Save as PDF
needs as an intermediate step. Updating/reinstalling Acrobat seems to
clobber the port, for us anyway.

If you don't have a FILE: port, just create one (from your Start menu).
In the Printer Properties dialog of any printer, select the Ports tab.
Note the port that this printer is currently using. Then click Add Port,
select Local Port, click New Port, type FILE: (uppercase and : both
required). Click Okay till you're back at the printer properties. The
printer will now be using the FILE: port; set it to use its original
port instead. Nothing needs to be using the FILE: port - it just needs
to exist. 

If that doesn't work, I'd uninstall both FM and Acrobat and try again.
If you've got the full version of Acrobat, then don't install the
version of Distiller from the FM CD. Leave it to Acrobat instead. And
after your second attempt, check for the FILE: port again.

Hope that helps!
Rebecca


 DON SHAFFER [EMAIL PROTECTED] 25/08/06 01:32 

We recently received new computers. FM 7.0 is installed, with our
Acrobat updated from 4 to 7. We are now unable to save book as pdf.
FM
appears not to be able to find Distiller as a printer option? Please
suggest how to correct our problem.
Don Shaffer
Ariel Corp.

___

NOTICE: This message contains privileged and confidential
information intended only for the use of the addressee
named above. If you are not the intended recipient of
this message you are hereby notified that you must not
disseminate, copy or take any action in reliance on it.
If you have received this message in error please
notify Allied Telesis Labs Ltd immediately.
Any views expressed in this message are those of the
individual sender, except where the sender has the
authority to issue and specifically states them to
be the views of Allied Telesis Labs.
___


You are currently subscribed to Framers as [EMAIL PROTECTED]

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FM Installation

2006-08-24 Thread DON SHAFFER

We recently received new computers. FM 7.0 is installed, with our
Acrobat updated from 4 to 7. We are now unable to "save book as pdf". FM
appears not to be able to find Distiller as a printer option? Please
suggest how to correct our problem.
Don Shaffer
Ariel Corp.




FM Installation

2006-08-24 Thread Dov Isaacs
A few things ...

If you have doggie-droppings on your system from Acrobat 4
(i.e., you didn't COMPLETELY uninstall Acrobat 4 prior to
installing Acrobat 7), you definitely will have problems
with FrameMaker 7's "save as PDF" feature as well as other
integration of Acrobat with other system functions.

Furthermore, I believe FrameMaker 7.0 came out BEFORE
Acrobat 6. In Acrobat 6, the name of the PostScript printer
driver instance used by Acrobat changed to "Adobe PDF."
I believe that FrameMaker 7.1 was the first version of
FrameMaker to be compatible with that name change (affecting
Acrobat 6 and 7).

- Dov


> -Original Message-
> From: DON SHAFFER
> Sent: Thursday, August 24, 2006 6:32 AM
> To: framers at lists.frameusers.com
> Subject: FM Installation
> 
> 
> We recently received new computers. FM 7.0 is installed, with 
> our Acrobat updated from 4 to 7. We are now unable to "save 
> book as pdf". FM appears not to be able to find Distiller as 
> a printer option? Please suggest how to correct our problem.
> Don Shaffer
> Ariel Corp.