FrameMaker: mysterious font substitution in PDF

2014-10-24 Thread Alan Houser

Colleagues,

A client is seeing the following problem:

- FrameMaker 12, fully patched, Windows 7, full Acrobat.

- Document uses Helvetica font. Font pane shows all document fonts are 
available and in use (i.e., FrameMaker is not substituting any fonts).


- FileSave as PDF -- FrameMaker document reflows on-screen, with 
Helvetica replaced by Times New Roman. Generated PDF uses Times New 
Roman instead of Helvetica. (FrameMaker screen display refreshes and 
reverts back to Helvetica).


I'm baffled. I have yet to investigate:
- Missing legal to embed flag in client's Helvetica font?
- Corrupted Acrobat Distiller settings?

I would be grateful for any other ideas.

-Alan

--
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

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RE: FrameMaker: mysterious font substitution in PDF

2014-10-24 Thread Craig Ede
Sounds like you need get a license for Helvetica that allows you to embed it in 
PDFs. Perhaps the font was purchased so long ago that it didn't have that 
option.

Craig


 Date: Fri, 24 Oct 2014 11:13:19 -0400
 From: a...@groupwellesley.com
 To: framers@lists.frameusers.com
 Subject: FrameMaker: mysterious font substitution in PDF

 Colleagues,

 A client is seeing the following problem:

 - FrameMaker 12, fully patched, Windows 7, full Acrobat.

 - Document uses Helvetica font. Font pane shows all document fonts are
 available and in use (i.e., FrameMaker is not substituting any fonts).

 - FileSave as PDF -- FrameMaker document reflows on-screen, with
 Helvetica replaced by Times New Roman. Generated PDF uses Times New
 Roman instead of Helvetica. (FrameMaker screen display refreshes and
 reverts back to Helvetica).

 I'm baffled. I have yet to investigate:
 - Missing legal to embed flag in client's Helvetica font?
 - Corrupted Acrobat Distiller settings?

 I would be grateful for any other ideas.

 -Alan

 --
 Alan Houser
 Group Wellesley, Inc.
 Consultant and Trainer, Technical Publishing
 arh on Twitter
 412-450-0532

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Re: FrameMaker: mysterious font substitution in PDF

2014-10-24 Thread Stuart Rogers

On 2014-Oct-24 11:13 AM, Alan Houser wrote:

Colleagues,

A client is seeing the following problem:

- FrameMaker 12, fully patched, Windows 7, full Acrobat.

- Document uses Helvetica font. Font pane shows all document fonts are 
available and in use (i.e., FrameMaker is not substituting any fonts).


- FileSave as PDF -- FrameMaker document reflows on-screen, with 
Helvetica replaced by Times New Roman. Generated PDF uses Times New 
Roman instead of Helvetica. (FrameMaker screen display refreshes and 
reverts back to Helvetica).


I'm baffled. I have yet to investigate:
- Missing legal to embed flag in client's Helvetica font?
- Corrupted Acrobat Distiller settings?

I would be grateful for any other ideas.

-Alan

In your distiller job options, make sure to select If Embedding Fails, 
Cancel Job. Then at least you will know if that's the problem. (And it 
should be your default setting anyway, to ensure an embed failure 
doesn't get past you.)


Are you sure the client actually has Helvetica on their system, and that 
Adobe PDF is their default printer (at least when using FM -- see 
Sundorne Setprint plugin)? It's possible their hardware printer is 
reporting the presence of Helvetica to the operating system, so that it 
appears to be present, but a printer-resident font can't be embedded in PDF.


HTH,

--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com

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Re: FrameMaker: mysterious font substitution in PDF

2014-10-24 Thread Robert Lauriston
Yeah, check the font folder and see that Helvetica is actually
installed, and installed properly. Windows hides information, list the
files at the command line or use a third-party file browser. I had a
problem a couple of years ago where one of the two files (.pfb and
.pfm) required for an old PostScript font was missing.

 - Document uses Helvetica font. Font pane shows all document fonts are
 available and in use (i.e., FrameMaker is not substituting any fonts).

On Fri, Oct 24, 2014 at 8:36 AM, Stuart Rogers
srog...@phoenix-geophysics.com wrote:

 Are you sure the client actually has Helvetica on their system, and that
 Adobe PDF is their default printer (at least when using FM -- see Sundorne
 Setprint plugin)? It's possible their hardware printer is reporting the
 presence of Helvetica to the operating system, so that it appears to be
 present, but a printer-resident font can't be embedded in PDF.
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Re: FrameMaker: mysterious font substitution in PDF

2014-10-24 Thread Mike Wickham
Adding to Stuart's answer, if this is a situation where Windows is 
reading a printer-resident version of Helvetica from a Postscript 
printer-- rather than using a font that is actually installed on the 
computer--, the situation is usually easily fixable. The printer 
installation disk should contain a folder that holds all the 
printer-resident fonts. You canmanually install any that you want on the 
computer and they will then be embeddable in a PDF.


There is a warning related to Helvetica, though. There is a Windows or 
Internet Explorer bug (I forget which), which causes Web pages to 
display blank if they contain Helvetica as the first listed font in CSS 
and the Postscript version of Helvetica is installed on the computer. So 
if you start seeing blank Web pages in your browser, try uninstalling 
Helvetica from your computer-- or replace it with the OpenType version.


Mike Wickham
Are you sure the client actually has Helvetica on their system, and 
that Adobe PDF is their default printer (at least when using FM -- see 
Sundorne Setprint plugin)? It's possible their hardware printer is 
reporting the presence of Helvetica to the operating system, so that 
it appears to be present, but a printer-resident font can't be 
embedded in PDF.


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Re: FrameMaker: mysterious font substitution in PDF

2014-10-24 Thread Heiko Haida
 

When mysterious problems with fonts occur, it can also be considered to
delete the Windows Font Cache file, so that all font informations are
(correctly) rebuilt with the next system start. 

== http://www.ehow.com/how_7197467_rebuild-font-cache.html 

It is very strange that the FM display is changing, even if the main
font has no embedding option. I have never seen this before.
But in fact, some very old postscript fonts that worked well in Win XP
might fail in Win 7. 

Best regards - Tino H. Haida, Berlin 

Alan Houser: 

 Colleagues,
 
 A client is seeing the following problem:
 
 - FrameMaker 12, fully patched, Windows 7, full Acrobat.
 
 - Document uses Helvetica font. Font pane shows all document fonts are 
 available and in use (i.e., FrameMaker is not substituting any fonts).
 
 - FileSave as PDF -- FrameMaker document reflows on-screen, with 
 Helvetica replaced by Times New Roman. Generated PDF uses Times New 
 Roman instead of Helvetica. (FrameMaker screen display refreshes and 
 reverts back to Helvetica).
 
 I'm baffled. I have yet to investigate:
 - Missing legal to embed flag in client's Helvetica font?
 - Corrupted Acrobat Distiller settings?
 
 I would be grateful for any other ideas.
 
 -Alan
 
 -- 
 Alan Houser
 Group Wellesley, Inc.
 Consultant and Trainer, Technical Publishing
 arh on Twitter
 412-450-0532
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RE: FrameMaker: mysterious font substitution in PDF

2014-10-24 Thread Fred Ridder
I'm glad someone else had a clearer recollection than I did of the PostScript 
Helvetica problem. I remember having to follow our corporate help desk's 
recommendation to uninstall the PostScript version of Helvetica to fix some 
issue that I don't remember the details of, but that I seem to recall was 
related to PDF generation. I do believe that it was a Windows 7 issue (I think 
it was the result of a system patch) because I almost never use Internet 
Explorer -- like most of our engineers and developers, I use Firefox.

It's easy to test this fix. Just move all files named HV*.pfm or HV*.pfb (there 
are normally four of each) to a different folder and restart your computer. If 
this doesn't fix the problem, just move the files back to their original 
location.

-Fred

Date: Fri, 24 Oct 2014 11:13:47 -0500
From: i...@mikewickham.com
To: framers@lists.frameusers.com
Subject: Re: FrameMaker: mysterious font substitution in PDF


  

  
  
Adding to Stuart's answer, if this is a situation where Windows is
reading a printer-resident version of Helvetica from a Postscript
printer-- rather than using a font that is actually installed on the
computer--, the situation is usually easily fixable. The printer
installation disk should contain a folder that holds all the 
printer-resident fonts. You canmanually install any that you want on
the computer and they will then be embeddable in a PDF.



There is a warning related to Helvetica, though. There is a Windows
or Internet Explorer bug (I forget which), which causes Web pages to
display blank if they contain Helvetica as the first listed font in
CSS and the Postscript version of Helvetica is installed on the
computer. So if you start seeing blank Web pages in your browser,
try uninstalling Helvetica from your computer-- or replace it with
the OpenType version.



Mike Wickham

 Are you sure the client actually has
Helvetica on their system, and that Adobe PDF is their default
printer (at least when using FM -- see Sundorne Setprint
plugin)? It's possible their hardware printer is reporting the
presence of Helvetica to the operating system, so that it
appears to be present, but a printer-resident font can't be
embedded in PDF.




  


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RE: FrameMaker: mysterious font substitution in PDF

2014-10-24 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Mike Wickham said:
... Helvetica from your computer-- or replace it with the OpenType version.

I am curious as to how to get hold of [newer] OTF versions of Helvetica (and 
some other old Adobe fonts that I use - like Caslon Expert) without having to 
pay an arm and a leg for it. As I recall, these fonts (with all variants) are 
darn expensive.

My current Helvetica font files are ancient Type 1 ones - I received the 
standard 35 PostScript Adobe fonts as part of two Adobe PostScript Cartridge 
purchases I made for my equally ancient and long-dead HP LaserJet II laser 
printer and other font purchases way back when. For example, The date on these 
Helvetica files are from around 1990 and 1994, etc.

So, they don't have all glyphs for today's needs for some people. Luckily, this 
has not hurt me too much, primarily because I have not had a need for Unicode 
(yet) and have a substitution in another font for the Euro glyph, but ...

I don't know if Helvetica has changed since that time, but I assume - perhaps 
incorrectly - that new glyphs have been added and/or any imperfections have 
been fixed, etc. (?) Because I do see newer releases of some Adobe other fonts 
included in their software ... with different files sizes, internal font 
versions, etc. Some recent Acrobat Pro versions in particular.

Anyway, some time back, I commented/asked here about Adobe providing font 
upgrades (with reasonable prices), and somebody from Adobe mentioned that they 
don't do that. Unfortunate! :(

I think that it is good for Adobe to (a) consider doing font upgrades for 
people who have these fonts - particular the ancient Type 1 files and/or (b) 
for the FrameMaker or Acrobat team to consider adding in the traditional 35 
fonts (in updated OTF form, of course!) from the Apple LaserWriter days, as 
part of a standard font set for FrameMaker/Acrobat.

Z
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RE: FrameMaker: mysterious font substitution in PDF

2014-10-24 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
I said:


?  As I recall, these fonts (with all variants) are darn expensive.

For example, the current price of the Adobe Helvetic Neue Std Full Family is 
$961 in a package! ... eek!

http://store1.adobe.com/cfusion/store/html/index.cfm?event=displayFontPackagecode=1766

Z
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Re: FrameMaker: mysterious font substitution in PDF

2014-10-24 Thread Robert Lauriston
Helvetica Standard Full Family is $360 for five computers. Single
fonts are $29. adobe.com has PDFs showing which glyphs each font
includes.

http://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-USevent=displayFontPackagecode=1767

On Fri, Oct 24, 2014 at 9:56 AM, Syed Zaeem Hosain
(syed.hos...@aeris.net) syed.hos...@aeris.net wrote:
 Mike Wickham said:

 … Helvetica from your computer-- or replace it with the OpenType version.

 I am curious as to how to get hold of [newer] OTF versions of Helvetica (and
 some other old Adobe fonts that I use – like Caslon Expert) without having
 to pay an arm and a leg for it. As I recall, these fonts (with all variants)
 are darn expensive.



 My current Helvetica font files are ancient Type 1 ones – I received the
 standard “35 PostScript” Adobe fonts as part of two Adobe PostScript
 Cartridge purchases I made for my equally ancient and long-dead HP LaserJet
 II laser printer and other font purchases way back when. For example, The
 date on these Helvetica files are from around 1990 and 1994, etc.



 So, they don’t have all glyphs for today’s needs for some people. Luckily,
 this has not hurt me too much, primarily because I have not had a need for
 Unicode (yet) and have a substitution in another font for the Euro glyph,
 but …



 I don’t know if Helvetica has changed since that time, but I assume –
 perhaps incorrectly – that new glyphs have been added and/or any
 imperfections have been fixed, etc. (?) Because I do see newer releases of
 some Adobe other fonts included in their software … with different files
 sizes, internal font versions, etc. Some recent Acrobat Pro versions in
 particular.



 Anyway, some time back, I commented/asked here about Adobe providing font
 upgrades (with reasonable prices), and somebody from Adobe mentioned that
 they don’t do that. Unfortunate! L



 I think that it is good for Adobe to (a) consider doing font upgrades for
 people who have these fonts – particular the ancient Type 1 files and/or (b)
 for the FrameMaker or Acrobat team to consider adding in the “traditional”
 35 fonts (in updated OTF form, of course!) from the Apple LaserWriter days,
 as part of a standard font set for FrameMaker/Acrobat.



 Z


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RE: FrameMaker: mysterious font substitution in PDF

2014-10-24 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Robert Lauriston wrote:
 Helvetica Standard Full Family is $360 for five computers. Single fonts are 
 $29. adobe.com has PDFs showing which glyphs each font includes.
 http://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-USevent=displayFontPackagecode=1767

Yeah. I saw that ... as well as the Adobe Helvetica Neue package at over $900 
in the link I sent in my other post. 

And, Helvetica is even more expensive at the Linotype web site. Depending on 
whether you want PS or TT internals, the prices go from $9 to $35 per font ... 
adding up in a hurry!

That is just too expensive for just one font (well ... one font family is more 
accurate) for my desire to update the font. That is why I asked about not 
having to pay an arm and a leg. :)

Z

On Fri, Oct 24, 2014 at 9:56 AM, Syed Zaeem Hosain
(syed.hos...@aeris.net) syed.hos...@aeris.net wrote:
 Mike Wickham said:

 … Helvetica from your computer-- or replace it with the OpenType version.

 I am curious as to how to get hold of [newer] OTF versions of 
 Helvetica (and some other old Adobe fonts that I use – like Caslon 
 Expert) without having to pay an arm and a leg for it. As I recall, 
 these fonts (with all variants) are darn expensive.
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Re: FrameMaker: mysterious font substitution in PDF

2014-10-24 Thread Robert Lauriston
If you don't want to pay for Helvetica and can't stand Arial, there
are some other free alternatives that come closer.

http://graphicdesign.stackexchange.com/questions/602/visually-similar-alternatives-to-helvetica

On Fri, Oct 24, 2014 at 10:34 AM, Syed Zaeem Hosain
(syed.hos...@aeris.net) syed.hos...@aeris.net wrote:
 Robert Lauriston wrote:
 Helvetica Standard Full Family is $360 for five computers. Single fonts are 
 $29. adobe.com has PDFs showing which glyphs each font includes.
 http://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-USevent=displayFontPackagecode=1767

 Yeah. I saw that ... as well as the Adobe Helvetica Neue package at over $900 
 in the link I sent in my other post.

 And, Helvetica is even more expensive at the Linotype web site. Depending on 
 whether you want PS or TT internals, the prices go from $9 to $35 per font 
 ... adding up in a hurry!

 That is just too expensive for just one font (well ... one font family is 
 more accurate) for my desire to update the font. That is why I asked about 
 not having to pay an arm and a leg. :)

 Z

 On Fri, Oct 24, 2014 at 9:56 AM, Syed Zaeem Hosain
 (syed.hos...@aeris.net) syed.hos...@aeris.net wrote:
 Mike Wickham said:

 … Helvetica from your computer-- or replace it with the OpenType version.

 I am curious as to how to get hold of [newer] OTF versions of
 Helvetica (and some other old Adobe fonts that I use – like Caslon
 Expert) without having to pay an arm and a leg for it. As I recall,
 these fonts (with all variants) are darn expensive.
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RE: FrameMaker: mysterious font substitution in PDF

2014-10-24 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Thanks! I will take a look at those ...

Z

Robert Lauriston wrote: 
 If you don't want to pay for Helvetica and can't stand Arial, there are some 
 other free alternatives that come closer.
 http://graphicdesign.stackexchange.com/questions/602/visually-similar-alternatives-to-helvetica
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RE: FrameMaker: mysterious font substitution in PDF

2014-10-24 Thread Fred Ridder
Adobe offers the Helvetica Std OpenType package (roman, oblique, bold, and bold 
oblique) for 5 users for $99.00, which might be a hand and a foot, but hardly 
an arm and a leg. 
See 
http://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-USevent=displayFontPackagecode=1424
 
Of course, if you want the compressed, condensed, light, and black variants, it 
starts adding up at $29 each, and the Full Family package Robert mentioned 
starts looking better at its $360 price rather than $522 for 18 individual 
fonts.

If you can live without the semibold weight of Caslon, you might want to look 
at the Type Basics OpenType package, which includes the four basic variants 
of the Caslon face, along with 61 other fonts for $99.00 (5 user license). See 
http://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-USevent=displayFontPackagecode=1902
 . The Caslon Pro package with all six variants of the face is $135.00 without 
the 61 other fonts, which are actually pretty intelligently chosen. 

But it seems to me that one advantage of the Adobe type store is that you can 
buy and download just the variants that you actually need to use, since the 
discount for most of the family bundles ranges between 14% for small bundles to 
31% for the Helvetica Full Family bundle. And then there are the loss-leader 
bundles like the Type Basics package, which would cost over $2000 at the full 
individual prices. 

-Fred Ridder

 From: syed.hos...@aeris.net
 To: rob...@lauriston.com; framers@lists.frameusers.com
 Date: Fri, 24 Oct 2014 10:34:11 -0700
 Subject: RE: FrameMaker: mysterious font substitution in PDF
 
 Robert Lauriston wrote:
  Helvetica Standard Full Family is $360 for five computers. Single fonts are 
  $29. adobe.com has PDFs showing which glyphs each font includes.
  http://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-USevent=displayFontPackagecode=1767
 
 Yeah. I saw that ... as well as the Adobe Helvetica Neue package at over $900 
 in the link I sent in my other post. 
 
 And, Helvetica is even more expensive at the Linotype web site. Depending on 
 whether you want PS or TT internals, the prices go from $9 to $35 per font 
 ... adding up in a hurry!
 
 That is just too expensive for just one font (well ... one font family is 
 more accurate) for my desire to update the font. That is why I asked about 
 not having to pay an arm and a leg. :)
 
 Z
 
 On Fri, Oct 24, 2014 at 9:56 AM, Syed Zaeem Hosain
 (syed.hos...@aeris.net) syed.hos...@aeris.net wrote:
  Mike Wickham said:
 
  … Helvetica from your computer-- or replace it with the OpenType version.
 
  I am curious as to how to get hold of [newer] OTF versions of 
  Helvetica (and some other old Adobe fonts that I use – like Caslon 
  Expert) without having to pay an arm and a leg for it. As I recall, 
  these fonts (with all variants) are darn expensive.
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OT: Adobe Fonts (and some comments/rants on the new Adobe web-site) .... Was RE: FrameMaker: mysterious font substitution in PDF

2014-10-24 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Fred, thanks for the links (see at the end of this post).

Separately to all: please pardon the long-winded OT stuff here! So, feel free 
to skip reading this ...

Also, please pardon (or enjoy?), some comments/rants (below) from this old 
grouch. I was exploring the Adobe web site for fonts and documents and stuff 
today ... and got a bit frustrated. With the exception of the rant, I hope the 
comments are taken as constructive, rather than severe, criticism.

RANDOM ... FONT BOOKS

Although I am not a font geek per se (at least, I'd like to think so!), I don't 
know too many bookshelves that have these in it ... mine does! :)

http://www.amazon.com/Just-My-Type-About-Fonts/dp/1592407463/ref=la_B000APTXA8_1_1?s=booksie=UTF8qid=1414200196sr=1-1
http://www.amazon.com/Adobe-Type-Library-Reference-Book/dp/0321821254/ref=sr_1_1?s=booksie=UTF8qid=1414200228sr=1-1keywords=Adobe+Type

The first one above, by the way, is an amusing read on fonts ... it is not a 
reference like the second one.

And I plan to get the following when I have a bit of time to read ... during a 
vacation break perhaps:

http://www.amazon.com/Thinking-Type-2nd-revised-expanded/dp/1568989695/ref=la_B001JRZFK8_1_1?s=booksie=UTF8qid=1414209050sr=1-1
http://www.amazon.com/Elements-Typographic-Style-Version-Anniversary/dp/0881792128/ref=sr_1_1?s=booksie=UTF8qid=1414208813sr=1-1

MY ADOBE FONTS

In the past, I have received Adobe fonts through Acrobat and FrameMaker 
upgrades, and also bought a few packages and fonts (Carta, Caslon Expert, 
Eurostile, Type Basics, Value Pack, and others). Also, some fonts were included 
in Adobe Type Manager for Windows 95 (I'm showing my age ... eek!) and its 
upgrades.

However, all of them were purchased in a Type 1 era ... before True Type and 
Open Type formats came along. And, some fonts don't work anymore - like the 
dynamic ones (Minion?) introduced in the last incarnation of ATM for Windows 
NT.

Over the years, I have settled on a much smaller set that I use most of the 
time for the few documents I work on ... the others were novelties that wore 
off in the face of getting real work done. Not surprisingly, this small set are 
the ones that are well designed and/or classics that work well.

Some of my fonts are in Open Type now, since they came with Adobe software 
upgrades. So, I have new versions of Adobe Garamond Pro, Tekton Pro, Adobe 
Caslon Pro and a few others. Good!

However, sometimes, upgrades include different font files ... the file dates 
change, the file sizes change, sometimes the font version number inside the 
font file changes ... but not consistently. Indeed, I have seen later upgrades 
of FrameMaker or Acrobat include older versions of a font than an earlier 
upgrade of the other product (hope that made sense).

Probably, what I should do is go through the fonts I still use and see what the 
price tag would be for updates. I suspect it may still be much higher than I 
would like and since I don't do much in FrameMaker anymore (am mostly using 
Word - for short new documents - and LaTeX with its default fonts - for longer 
new documents), it is not clear it would be too justifiable ... for me. YMMV, 
of course.

BTW, please don't misunderstand me here - I am not upset about Adobe's font 
pricing. Other folks charge too ... look at 
www.linotype.comhttp://www.linotype.com for examples. It is just a cost issue 
for me - YMMV.

OTOH, I don't think that font sales are a big part of Adobe revenue. So, I'd 
love to see Adobe do version upgrades for fonts (or even for older packages 
... like the Type Basics set) - that might be innovative vs. other font 
sellers. With web pages for font updates. Maybe it would help the font team 
at Adobe get a small revenue bump for their work.

That way, for me, I could make it more of an impulse buy to get my fonts 
updated - or perhaps justify it more easily anyway - than at the moment. 
Wishful thinking on my part perhaps ... since many fonts are included in the 
Creative Cloud stuff (as Adobe Typekit) now.

Z

RANTS (to Adobe)

Non-Adobe folks, please ignore and skip if you want.

major rant #1 
Adobe has a brand-new web site. Very clean and shiny and new and lots of Good 
Stuff(tm) there, yes ... if you are Creative Cloud centric!

BUT, IT IS TOUGH TO FIND INFORMATION ON FRAMEMAKER NOW! And, yes, I am SHOUTING 
here.

WTF, Adobe? Many of the product listing pages simply do not even mention 
FrameMaker (or TCS too, I suppose - I don't have that). And only one link to 
fonts ... that only goes to the Adobe Typekit ... and that is part of 
Creative Cloud.

Links on the main Adobe page (like the link to Desktop 
http://www.adobe.com/creativecloud/catalog/desktop.html) all go to Creative 
Cloud tools pages ... where there is NO mention of FrameMaker, of course.

The Menu button in the upper right shows a pop-up where the All Products 
button goes to a page without any reference to FrameMaker (or TCS). But this 
new page has a link under a tiny word 

Font substitution

2013-08-25 Thread Smith, Andrew (UK, Rochester, Electronic Systems, Engineering)
Hi all

I'm using Frame V7.1, working on a set of legacy documents that have come from 
another machine in a different age.

Working within a book some of the files report missing fonts, an old chestnut I 
know. I can live with the fact that it's substituting fonts but when I try to 
make a PDF of the book Frame reports that it cannot open the files, so it 
doesn't make the PDF. There is really no scope for putting new fonts on the 
machine.

What strikes me as odd is that, despite me having opened these files and 
resaving them, Frame still reports the fonts as missing, so any substitutions 
being made do not seem to be recorded.

Manually changing the fonts in each format is not really an option as there are 
loads of formats and quite a few entries in the documents show the asterisk for 
overrides, so I don't really want to go adjusting formats globally.

So the questions is this; is there a way of telling Frame to make the font 
substitution permanent once I've opened and resaved the files or is there 
another solution that I'm not aware of?

Cheers

Andy

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RE: Font substitution

2013-08-25 Thread Fred Ridder
I posted a long and reasonably comprehensive discussion of this whole issue 
about a week and a half ago in response to a query from Pascale Stephenson with 
the subject Unavailable fonts message - incorrect?‏. You might want to look 
that up in the list archive, or if neither the archive nor a Google site search 
is working, I can forward you a copy.

But to briefly address your specific issues:

One partial solution to the problem generating a PDF when some files throe 
missing fonts messages is to open all the files in the book *before* you 
attempt to create the PDF. That way you will have already dismissed all the 
warning messages and none will remain to interrupt the PDF generation process. 
But I refer to this as only a partial solution because it can cause problems 
with the embedding of fonts in the PDF.

The key to making the font substitution permanent is an option tucked away in 
the user preferences dialog: Remember missing font names. This option is 
enabled in a default FrameMaker installation, and what is does is to make the 
substitution for missing fonts on a *temporary* basis. While you are editing 
(or printing) the file, you will see the substituted fonts; but Frame remembers 
the original font specifications, and when you save the file Frame uses those 
*original* font names. To make the substitution permanently, you must disable 
the Remember missing font names preference*before* you open and resave the 
files. But you probably should re-enable the option once you are done fixing 
the specific set of files, because normally the remember behavior is very 
desirable.

-Fred Ridder

From: andrew.smit...@baesystems.com
To: framers@lists.frameusers.com
Subject: Font substitution
Date: Wed, 21 Aug 2013 17:04:09 +









Hi all
 
I’m using Frame V7.1, working on a set of legacy documents that have come from 
another machine in a different age.

 
Working within a book some of the files report missing fonts, an old chestnut I 
know. I can live with the fact that it’s substituting fonts but when I try to 
make a PDF of the book Frame reports that it cannot open the files, so it 
doesn’t
 make the PDF. There is really no scope for putting new fonts on the machine.
 
What strikes me as odd is that, despite me having opened these files and 
resaving them, Frame still reports the fonts as missing, so any substitutions 
being made do not seem to be recorded.
 
Manually changing the fonts in each format is not really an option as there are 
loads of formats and quite a few entries in the documents show the asterisk for 
overrides, so I don’t really want to go adjusting formats globally.
 
So the questions is this; is there a way of telling Frame to make the font 
substitution permanent once I’ve opened and resaved the files or is there 
another solution that I’m not aware of?
 
  ___


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Font substitution

2013-08-25 Thread Fred Ridder
I posted a long and reasonably comprehensive discussion of this whole issue 
about a week and a half ago in response to a query from Pascale Stephenson with 
the subject "Unavailable fonts message - incorrect??". You might want to look 
that up in the list archive, or if neither the archive nor a Google site search 
is working, I can forward you a copy.

But to briefly address your specific issues:

One partial solution to the problem generating a PDF when some files throe 
missing fonts messages is to open all the files in the book *before* you 
attempt to create the PDF. That way you will have already dismissed all the 
warning messages and none will remain to interrupt the PDF generation process. 
But I refer to this as only a partial solution because it can cause problems 
with the embedding of fonts in the PDF.

The key to making the font substitution permanent is an option tucked away in 
the user preferences dialog: Remember missing font names. This option is 
enabled in a default FrameMaker installation, and what is does is to make the 
substitution for missing fonts on a *temporary* basis. While you are editing 
(or printing) the file, you will see the substituted fonts; but Frame remembers 
the original font specifications, and when you save the file Frame uses those 
*original* font names. To make the substitution permanently, you must disable 
the "Remember missing font names" preference*before* you open and resave the 
files. But you probably should re-enable the option once you are done fixing 
the specific set of files, because normally the "remember" behavior is very 
desirable.

-Fred Ridder

From: andrew.smit...@baesystems.com
To: framers at lists.frameusers.com
Subject: Font substitution
Date: Wed, 21 Aug 2013 17:04:09 +









Hi all

I?m using Frame V7.1, working on a set of legacy documents that have come from 
another machine in a different age.


Working within a book some of the files report missing fonts, an old chestnut I 
know. I can live with the fact that it?s substituting fonts but when I try to 
make a PDF of the book Frame reports that it cannot open the files, so it 
doesn?t
 make the PDF. There is really no scope for putting new fonts on the machine.

What strikes me as odd is that, despite me having opened these files and 
resaving them, Frame still reports the fonts as missing, so any substitutions 
being made do not seem to be recorded.

Manually changing the fonts in each format is not really an option as there are 
loads of formats and quite a few entries in the documents show the asterisk for 
overrides, so I don?t really want to go adjusting formats globally.

So the questions is this; is there a way of telling Frame to make the font 
substitution permanent once I?ve opened and resaved the files or is there 
another solution that I?m not aware of?


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Font substitution

2013-08-21 Thread Smith, Andrew (UK, Rochester, Electronic Systems, Engineering)
Hi all

I'm using Frame V7.1, working on a set of legacy documents that have come from 
another machine in a different age.

Working within a book some of the files report missing fonts, an old chestnut I 
know. I can live with the fact that it's substituting fonts but when I try to 
make a PDF of the book Frame reports that it cannot open the files, so it 
doesn't make the PDF. There is really no scope for putting new fonts on the 
machine.

What strikes me as odd is that, despite me having opened these files and 
resaving them, Frame still reports the fonts as missing, so any substitutions 
being made do not seem to be recorded.

Manually changing the fonts in each format is not really an option as there are 
loads of formats and quite a few entries in the documents show the asterisk for 
overrides, so I don't really want to go adjusting formats globally.

So the questions is this; is there a way of telling Frame to make the font 
substitution permanent once I've opened and resaved the files or is there 
another solution that I'm not aware of?

Cheers

Andy

This email and any attachments are confidential to the intended
recipient and may also be privileged. If you are not the intended
recipient please delete it from your system and notify the sender.
You should not copy it or use it for any purpose nor disclose or
distribute its contents to any other person.

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RE: Font Substitution

2008-10-17 Thread Fred Ridder

Scott White asked:
 
 I know there is a way to substitute globally one font for another for 
 all paragraph tags. I just can't remember.
 Any ideas?
 Thanks
 Windows XP Pro/ Frame 7.2
 
In the Paragraph Designer, first use the Set Window to As Is command
(in the Commands list). 
Then set the new font family on the Default Font tab of the designer 
(leave everything else As Is).
Then choose Global Opdate Options from the Commands list. 
In the Global Update Options dialog, choose the Default Font Properties 
Only and All Paragraphs and Catalog Entries options, then click Update.
 
Fred Ridder
 
 
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Font Substitution

2008-10-17 Thread Scott White
I know there is a way to substitute globally one font for another for  
all paragraph tags. I just can't remember.
Any ideas?
Thanks
Windows XP Pro/ Frame 7.2


Scott White
Media Production Manager
Implementation Coordinator
210-704-8239
swhite at alamark.com





Font Substitution

2008-10-17 Thread Fred Ridder

Scott White asked:

> I know there is a way to substitute globally one font for another for 
> all paragraph tags. I just can't remember.
> Any ideas?
> Thanks
> Windows XP Pro/ Frame 7.2

In the Paragraph Designer, first use the Set Window to As Is command
(in the Commands list). 
Then set the new font family on the Default Font tab of the designer 
(leave everything else As Is).
Then choose Global Opdate Options from the Commands list. 
In the Global Update Options dialog, choose the Default Font Properties 
Only and All Paragraphs and Catalog Entries options, then click Update.

Fred Ridder




Font Substitution

2008-10-17 Thread Combs, Richard
Scott White wrote:

> I know there is a way to substitute globally one font for another for
> all paragraph tags. I just can't remember.
> Any ideas?
> Thanks
> Windows XP Pro/ Frame 7.2

If you _really_ mean all:

1) Open Paragraph Designer. 
2) From the Commands list, select Set Window to As Is. 
3) On the Default Font tab, set Family to the font family you want. 
4) From the Commands list, select Global Update Options. 
5) In the dialog, select Default Font Properties Only and All Paragraphs
and Catalog Entries, and then click Update. 

The other options offer less-drastic solutions. For instance, All
Matching Tags in Selection can come in handy. 

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--










Font substitution <sigh!> and Acrobat Distiller

2006-01-16 Thread s...@e-sim.co.il



Hi all,

I know this topic has come up repeatedly, but I still can't find
an answer to my problem.

Windows XP
FrameMaker 6.0p405
SetPrint plugin from Sundorne Communications
Acrobat Distiller 4.0

Whenever I open FM -- even when no document is opened --
and the Acrobat Distiller printer driver is chosen, the following
appears in the console:
   The "Times" Font is not available.
 It will be replaced by "Times New Roman".

To no avail, I have searched master pages, reference pages,
all tables, saved as MIF and searched the MIF files, cleared
the Remember Missing Font Names option. I can't find "Times"
anywhere.

FWIW, I don't use either font, so it does not interfere with my work.
But why do I still get this notice? What am I missing?

TIA,
Sara


Sara R.L. Kamen
Technical Communicator
e-SIM Ltd.
Phone: +972-4-999-0044 (ex. 216)
E-mail: sara at e-sim.co.il