RE: Frame vs Arbortext

2007-04-30 Thread Bernard Aschwanden
Steve Rickaby wrote:

If the [fairly imminent?] upcoming version of FrameMaker actually turns out to 
be FrameMaker 8 and not FrameMaker 7.2-and-a-bit, it seems likely that the 
developments will lean heavily in the direction of XML support, and this will 
further erode what differen[ce] currently exists.
---



About a month and a half ago at the WritersUA conference during my template 
session one of the Adobe staff mentioned the next release is a full release, 
not a dot release. Not sure if that was a slip or totally intentional, but it 
was nice to hear it. A lot of places are beginning to mention Frame 8 as 
something that Adobe is working on. It's been mentioned on numerous sites 
including Scott's Content Wrangler and others.

Looks like there will still be real options for users in the future when it 
comes to tool selection :)

Bernard



-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Steve Rickaby
Sent: Friday, April 27, 2007 4:19 AM

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Frame vs Arbortext

2007-04-30 Thread Bernard Aschwanden
Steve Rickaby wrote:

If the [fairly imminent?] upcoming version of FrameMaker actually turns out to 
be FrameMaker 8 and not FrameMaker 7.2-and-a-bit, it seems likely that the 
developments will lean heavily in the direction of XML support, and this will 
further erode what differen[ce] currently exists.
---



About a month and a half ago at the WritersUA conference during my template 
session one of the Adobe staff mentioned the next release is a full release, 
not a dot release. Not sure if that was a slip or totally intentional, but it 
was nice to hear it. A lot of places are beginning to mention Frame 8 as 
something that Adobe is working on. It's been mentioned on numerous sites 
including Scott's Content Wrangler and others.

Looks like there will still be real options for users in the future when it 
comes to tool selection :)

Bernard



-Original Message-
From: framers-bounces+bernard=publishingsmarter.com at lists.frameusers.com 
[mailto:framers-bounces+bernard=publishingsmarter@lists.frameusers.com] On 
Behalf Of Steve Rickaby
Sent: Friday, April 27, 2007 4:19 AM




RE: Frame vs Arbortext

2007-04-27 Thread Steve Rickaby
At 11:46 -0700 26/4/07, Matt Sullivan wrote:

These days, Frame can work directly with the XML, and storing as .fm is
strictly optional. IMO, this undercuts much of AT's sales pitch.

If the [fairly imminent?] upcoming version of FrameMaker actually turns out to 
be FrameMaker 8 and not FrameMaker 7.2-and-a-bit, it seems likely that the 
developments will lean heavily in the direction of XML support, and this will 
further erode what different currently exists.

-- 
Steve
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RE: Frame vs Arbortext

2007-04-27 Thread eric . dunn
Steve Rickaby [EMAIL PROTECTED] wrote on 04/27/2007 
05:19:00 AM:
 At 11:46 -0700 26/4/07, Matt Sullivan wrote:
 These days, Frame can work directly with the XML, and storing as .fm is
 strictly optional. IMO, this undercuts much of AT's sales pitch.

And the most annoying thing is that working 'natively' with XML is a red 
herring. Because the only thing that has changed is that when your 
workflow is to include FrameMaker functionality and strengths until 
delivering xml you name the file FileName.fm and if you want to always 
roundtrip you save the file as FileName.xml.

The only difference is FrameMaker automatically assumes Save-as when the 
original file opened was FileName.xml. Big Deal.

 If the [fairly imminent?] upcoming version of FrameMaker actually 
 turns out to be FrameMaker 8 and not FrameMaker 7.2-and-a-bit, it 
 seems likely that the developments will lean heavily in the 
 direction of XML support, and this will further erode what different
 currently exists.

And those differences are only in approach. I could only roll my eyes and 
turn up the sarcasm as an AT rep explained to me the difficulties of 
EDDs and of not working natively in XML. I was dismissive as possible 
when they couldn't find a comeback to my question about how does the 
complexity and non-nativeness of EDDs compare to the development of 
FOSIs and AT display and print engines.

Pathetic really.

Eric L. Dunn
Senior Technical Writer

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Frame vs Arbortext

2007-04-27 Thread Steve Rickaby
At 11:46 -0700 26/4/07, Matt Sullivan wrote:

>These days, Frame can work directly with the XML, and storing as .fm is
>strictly optional. IMO, this undercuts much of AT's sales pitch.

If the [fairly imminent?] upcoming version of FrameMaker actually turns out to 
be FrameMaker 8 and not FrameMaker 7.2-and-a-bit, it seems likely that the 
developments will lean heavily in the direction of XML support, and this will 
further erode what different currently exists.

-- 
Steve



Frame vs Arbortext

2007-04-27 Thread eric.d...@ca.transport.bombardier.com
Steve Rickaby  wrote on 04/27/2007 
05:19:00 AM:
> At 11:46 -0700 26/4/07, Matt Sullivan wrote:
> >These days, Frame can work directly with the XML, and storing as .fm is
> >strictly optional. IMO, this undercuts much of AT's sales pitch.

And the most annoying thing is that working 'natively' with XML is a red 
herring. Because the only thing that has changed is that when your 
workflow is to include FrameMaker functionality and strengths until 
delivering xml you name the file FileName.fm and if you want to always 
roundtrip you save the file as FileName.xml.

The only difference is FrameMaker automatically assumes "Save-as" when the 
original file opened was FileName.xml. Big Deal.

> If the [fairly imminent?] upcoming version of FrameMaker actually 
> turns out to be FrameMaker 8 and not FrameMaker 7.2-and-a-bit, it 
> seems likely that the developments will lean heavily in the 
> direction of XML support, and this will further erode what different
> currently exists.

And those differences are only in approach. I could only roll my eyes and 
turn up the sarcasm as an AT rep explained to me the "difficulties" of 
EDDs and of not working "natively" in XML. I was dismissive as possible 
when they couldn't find a comeback to my question about how does the 
complexity and "non-nativeness" of EDDs compare to the development of 
FOSIs and AT display and print engines.

Pathetic really.

Eric L. Dunn
Senior Technical Writer

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This e-mail communication (and any attachment/s) may contain confidential 
or privileged information and is intended only for the individual(s) or 
entity named above and to others who have been specifically authorized to 
receive it. If you are not the intended recipient, please do not read, 
copy, use or disclose the contents of this communication to others. Please 
notify the sender that you have received this e-mail in error by reply 
e-mail, and delete the e-mail subsequently. Please note that in order to 
protect the security of our information systems an AntiSPAM solution is in 
use and will browse through incoming emails. 
Thank you. 
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Ce message (ainsi que le(s) fichier/s), transmis par courriel, peut 
contenir des renseignements confidentiels ou prot?g?s et est destin? ? 
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les pr?sentes avis?e qu?il est strictement interdit de le diffuser, le 
distribuer ou le reproduire. Si vous l?avez re?u par inadvertance, 
veuillez nous en aviser et d?truire ce message. Veuillez prendre note 
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s?curit? de nos systems d'information et qu'elle fur?tera les courriels 
entrant.
Merci. 
_
 





Re: Frame vs Arbortext

2007-04-26 Thread Steve Rickaby
At 20:17 -0400 25/4/07, Diane Gaskill wrote:

Hello Frameratti,

I like that... but shouldn't it be 'Framerati'? You might be thinking of 
'Frameretti', i.e. little Framers ;-)

Remember the old days when we had debates and comparisons between the dreaded 
Word and Frame?  Well, now it seems that the new competitor is Arbortext.  I 
had my manager convinced to switch from Word to FM, even got the ok to build 
the templates (done), when along comes a VP in one of our offshore offices who 
thinks using Arbortext is better and convinces my manager to have us look at 
it too.

I know only what I have read on this list, although it's a subject I keep an 
eye on. My suggestion would be to carefully calculate total cost of ownership 
of both options. From what I've heard, almost everything is a mega-cost-plus 
option in Arbortext. Someone who'd set up their own system at their own 
expenses a couple of years ago was posting here, and I got the impression that 
although you can get up and running with Epic at around the same cost as 
FrameMaker, just to *print* anything, for example, was a few thousand dollars 
more.

These tools seem to be priced for major corporates, not for single writers or 
small authoring teams.

-- 
Steve
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Re: Frame vs Arbortext

2007-04-26 Thread Bob Williams

We use both and having been involved with standing up both Frame and
Arbortext processes, Steve's impressions are (in my opinion) reasonably
accurate.

We run both systems (20+ writers and developers) because two of our
customers require it (we are tech manual vendors to a couple of big
clients.) But note that they (the big customers) do the real
'heavy-lifting', in that, they developed and manage all of the schemas, dtds
and templates, then provide them to vendors like us (there are several). We
produce and deliver the books to them.

But, even with the templates and schemas provided - running Arbortext still
costs substantially more, in terms of both actual software costs and
staffing 'know how' to build books with it. No offense folks, but you can
still find and train more Frame folks faster (and cheaper) than Arbortext
help.

Arbortext seems stronger for 'industrial strength' operations (large numbers
of big complex books, database content repositories, multiple delivery
requirements - XML, SGML, HTML, custom hard copy).

Having been through the start up of both capabilities - unless you have huge
requirements with a serious long-term view from management, the Frame
process still provides robust capabilities to manage fairly substantive
technical manual development / delivery with much lower costs.

The only other caveats that I would add from my experience is that we are
not currently running a database content repository for the Frame customer,
while we are for the Arbortext folks. The other issue would be the cost and
complexity of building / modifying the templates, schemas or DTDs you intend
to use.

Hope this helped.

Regards,

Bob Williams








On 4/26/07, Steve Rickaby [EMAIL PROTECTED] wrote:


At 20:17 -0400 25/4/07, Diane Gaskill wrote:

Hello Frameratti,

I like that... but shouldn't it be 'Framerati'? You might be thinking of
'Frameretti', i.e. little Framers ;-)

Remember the old days when we had debates and comparisons between the
dreaded Word and Frame?  Well, now it seems that the new competitor is
Arbortext.  I had my manager convinced to switch from Word to FM, even got
the ok to build the templates (done), when along comes a VP in one of our
offshore offices who thinks using Arbortext is better and convinces my
manager to have us look at it too.

I know only what I have read on this list, although it's a subject I keep
an eye on. My suggestion would be to carefully calculate total cost of
ownership of both options. From what I've heard, almost everything is a
mega-cost-plus option in Arbortext. Someone who'd set up their own system at
their own expenses a couple of years ago was posting here, and I got the
impression that although you can get up and running with Epic at around the
same cost as FrameMaker, just to *print* anything, for example, was a few
thousand dollars more.

These tools seem to be priced for major corporates, not for single writers
or small authoring teams.

--
Steve
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Re: Frame vs Arbortext

2007-04-26 Thread Sean Pollock


  In the 1990s I used Epic at Thomson Corporation, a publisher, and I
  currently use it at UGS Corp., a manufacturing software company. You
  are correct when you say that Epic is better for major corporations.
  The cost per seat is much higher than Framemaker and even slight
  changes to DTD, CMS, or output systems within such corporations
  usually result in correcting XML code several times a year, at least
  in my experience. I wish we were using Frame, even though that
  wouldn't solve this problem. Although many writers who previously only
  used Word (ugh) but can't stand Epic are complaining at UGS, the
  company won't go to Frame because of the large number of projects and
  global writing groups here. It looks like they're leaning toward
  XMetal Pro as an editor.
  I interviewed at ArborText in Ann Arbor, MI, some time ago and it's a
  bizarre company. The Epic UI hasn't changed since the beginning and
  often results in typos because it is essentially non-WYSIWYG. While
  XML is supposed to separate coding and writing, Epic does the
  opposite. I'm comfortable with it because I've used it for so long,
  but many writers write in a text editor and then paste into Epic and
  format it as a second step, or refuse to use it altogether.
  __

From:  Steve Rickaby [EMAIL PROTECTED]
To:  Diane Gaskill [EMAIL PROTECTED],
framers@lists.frameusers.com
Subject:  Re: Frame vs Arbortext
Date:  Thu, 26 Apr 2007 09:17:56 +0100
At 20:17 -0400 25/4/07, Diane Gaskill wrote:

 Hello Frameratti,

I like that... but shouldn't it be 'Framerati'? You might be
thinking of 'Frameretti', i.e. little Framers ;-)

 Remember the old days when we had debates and comparisons
between the dreaded Word and Frame?  Well, now it seems that the
new competitor is Arbortext.  I had my manager convinced to switch
from Word to FM, even got the ok to build the templates (done),
when along comes a VP in one of our offshore offices who thinks
using Arbortext is better and convinces my manager to have us look
at it too.

I know only what I have read on this list, although it's a subject
I keep an eye on. My suggestion would be to carefully calculate
total cost of ownership of both options. From what I've heard,
almost everything is a mega-cost-plus option in Arbortext. Someone
who'd set up their own system at their own expenses a couple of
years ago was posting here, and I got the impression that although
you can get up and running with Epic at around the same cost as
FrameMaker, just to *print* anything, for example, was a few
thousand dollars more.

These tools seem to be priced for major corporates, not for single
writers or small authoring teams.

--
Steve
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RE: Frame vs Arbortext

2007-04-26 Thread Matt Sullivan
To add to Alan's comments, I've had numerous aerospace clients who choose
Arbortext for editing, but Frame for output.

The cost of output from Arbortext (developing XSL-FO) can be much greater
than the whole FM install and dev, and not terribly flexible.

In the pre-Frame 7.2 world, XML was interpreted both in and out of
Framemaker and stored in FM Binary. This is why folks would edit content
directly using AT (integrity of XML), but draw into FM for output (less
cost/time/effort) 

These days, Frame can work directly with the XML, and storing as .fm is
strictly optional. IMO, this undercuts much of AT's sales pitch.

Other considerations might include both current and potential content
management integration. 

BTW, anyone know if ArborText has any sort of DITA implementation?



 

-Matt Sullivan

 

GRAFIX Training, Inc.

An Adobe Authorized Training Center

www.grafixtraining.com

888 882-2819 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Alan Houser
Sent: Thursday, April 26, 2007 7:03 AM
To: framers@lists.frameusers.com
Subject: Re: Frame vs Arbortext

Your experience is quite common. Arbortext's sales team is really, 
really good. They seem to know how to find the right people in an 
organization (not the tech pubs group or even the tech pubs manager) and 
sell into the workgroup or enterprise level. On the other hand, Adobe's 
FrameMaker sales team is, well...what sales team? On the other hand, 
FrameMaker continues to have very strong support within tech pubs 
organizations. The outcome of the Arbortext vs. FrameMaker decision is 
often decided (rightly or wrongly) by the strength of this grass-roots 
support.

There are several layers of issues here. One is the XML or not XML 
decision. If your business requirements warrant a migration to XML, then 
Arbortext is an option. Otherwise, it is not. Structured FrameMaker is 
another option for XML publishing. But I would make the XML or not 
XML decision first, independent of the tools choice.

Probably the single biggest appeal of structured FrameMaker in an XML 
environment is the ability to generate PDFs from the desktop, using a 
(relatively) simple mechanism for defining publishing templates. One can 
argue whether a FrameMaker EDD is simple, but I prefer it over the XML 
alternative (XSL-FO) in the majority of cases, especially if PDF is your 
primary output format.

-Alan

Diane Gaskill wrote:
 Hello Frameratti,

 Remember the old days when we had debates and comparisons between the
dreaded Word and Frame?  Well, now it seems that the new competitor is
Arbortext.  I had my manager convinced to switch from Word to FM, even got
the ok to build the templates (done), when along comes a VP in one of our
offshore offices who thinks using Arbortext is better and convinces my
manager to have us look at it too.

 I did some digging and found a really old (1999) comparison on Shlomo's
website.  Nice, but both tools have changed considerably since then and the
comparison is no longer valid.  Sooo, I am wondering if anyone on the list
knows of a more recent comparison of the two tools.  Not that I want to go
to Arbortext, mind you, but I need to check for the boss.

 BTW, the company that now owns and markets ArbotText did not invent it
(sounds familiar, huh).  They came here and made a presentation.  Turns out
that the GUI is _not_ actually WYSIWYG and they told us that we have to
print it to PDF to see what the page really looks like.  If that is true, we
might be better off with Word (if that is possible).  Reminds me of the
olden days of man pages and troff/nroff on Unix.

 Thanks in advance for any help.

 Best,

 Diane
   
-- 
Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com

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RE: Frame vs Arbortext

2007-04-26 Thread Bernard Aschwanden
http://www.ptc.com/products/arbortext/dita/index.htm

Also check this:

http://www.ptc.com/appserver/wcms/forms/index.jsp?im_dbkey=40125icg_dbkey=482

However, that will need you to log in and/or create an account.

Hope that helps,

Bernard

PS. If any AT users are out there who also know one or two other XML tools 
please contact me. I have a bit of work that I can pass around to those who are 
intersted.

 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt Sullivan
Sent: Thursday, April 26, 2007 1:46 PM
To: 'Alan Houser'; 'Framers List'
Subject: RE: Frame vs Arbortext

To add to Alan's comments, I've had numerous aerospace clients who choose
Arbortext for editing, but Frame for output.

The cost of output from Arbortext (developing XSL-FO) can be much greater
than the whole FM install and dev, and not terribly flexible.

In the pre-Frame 7.2 world, XML was interpreted both in and out of
Framemaker and stored in FM Binary. This is why folks would edit content
directly using AT (integrity of XML), but draw into FM for output (less
cost/time/effort) 

These days, Frame can work directly with the XML, and storing as .fm is
strictly optional. IMO, this undercuts much of AT's sales pitch.

Other considerations might include both current and potential content
management integration. 

BTW, anyone know if ArborText has any sort of DITA implementation?



 

-Matt Sullivan

 

GRAFIX Training, Inc.

An Adobe Authorized Training Center

www.grafixtraining.com

888 882-2819 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Alan Houser
Sent: Thursday, April 26, 2007 7:03 AM
To: framers@lists.frameusers.com
Subject: Re: Frame vs Arbortext

Your experience is quite common. Arbortext's sales team is really, 
really good. They seem to know how to find the right people in an 
organization (not the tech pubs group or even the tech pubs manager) and 
sell into the workgroup or enterprise level. On the other hand, Adobe's 
FrameMaker sales team is, well...what sales team? On the other hand, 
FrameMaker continues to have very strong support within tech pubs 
organizations. The outcome of the Arbortext vs. FrameMaker decision is 
often decided (rightly or wrongly) by the strength of this grass-roots 
support.

There are several layers of issues here. One is the XML or not XML 
decision. If your business requirements warrant a migration to XML, then 
Arbortext is an option. Otherwise, it is not. Structured FrameMaker is 
another option for XML publishing. But I would make the XML or not 
XML decision first, independent of the tools choice.

Probably the single biggest appeal of structured FrameMaker in an XML 
environment is the ability to generate PDFs from the desktop, using a 
(relatively) simple mechanism for defining publishing templates. One can 
argue whether a FrameMaker EDD is simple, but I prefer it over the XML 
alternative (XSL-FO) in the majority of cases, especially if PDF is your 
primary output format.

-Alan

Diane Gaskill wrote:
 Hello Frameratti,

 Remember the old days when we had debates and comparisons between the
dreaded Word and Frame?  Well, now it seems that the new competitor is
Arbortext.  I had my manager convinced to switch from Word to FM, even got
the ok to build the templates (done), when along comes a VP in one of our
offshore offices who thinks using Arbortext is better and convinces my
manager to have us look at it too.

 I did some digging and found a really old (1999) comparison on Shlomo's
website.  Nice, but both tools have changed considerably since then and the
comparison is no longer valid.  Sooo, I am wondering if anyone on the list
knows of a more recent comparison of the two tools.  Not that I want to go
to Arbortext, mind you, but I need to check for the boss.

 BTW, the company that now owns and markets ArbotText did not invent it
(sounds familiar, huh).  They came here and made a presentation.  Turns out
that the GUI is _not_ actually WYSIWYG and they told us that we have to
print it to PDF to see what the page really looks like.  If that is true, we
might be better off with Word (if that is possible).  Reminds me of the
olden days of man pages and troff/nroff on Unix.

 Thanks in advance for any help.

 Best,

 Diane
   
-- 
Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com

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RE: Frame vs Arbortext

2007-04-26 Thread Diane Gaskill
Be careful when reading documents that are created by a vendor to sell his
products.  They are often slanted.  I recently saw a presentation from PTC
in which several slides contained information that was not accurate.  FM was
presented as an equal to MS word and I am sure we all know better than that.
FM was also presented as though every book must contain a completely
different set of independent files.  Everyone on this list knows that you
can point to a single boilerplate file from any number of books.  We also
know that FM can implement XML and DITA.  The presentation I saw completely
ignored that.

Caveat Emptor.

Diane
=

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
Behalf Of Bernard Aschwanden
Sent: Thursday, April 26, 2007 12:58 PM
To: 'Matt Sullivan'; 'Framers List'
Subject: RE: Frame vs Arbortext


http://www.ptc.com/products/arbortext/dita/index.htm

Also check this:

http://www.ptc.com/appserver/wcms/forms/index.jsp?im_dbkey=40125icg_dbkey=4
82

However, that will need you to log in and/or create an account.

Hope that helps,

Bernard

PS. If any AT users are out there who also know one or two other XML tools
please contact me. I have a bit of work that I can pass around to those who
are intersted.



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
On Behalf Of Matt Sullivan
Sent: Thursday, April 26, 2007 1:46 PM
To: 'Alan Houser'; 'Framers List'
Subject: RE: Frame vs Arbortext

To add to Alan's comments, I've had numerous aerospace clients who choose
Arbortext for editing, but Frame for output.

The cost of output from Arbortext (developing XSL-FO) can be much greater
than the whole FM install and dev, and not terribly flexible.

In the pre-Frame 7.2 world, XML was interpreted both in and out of
Framemaker and stored in FM Binary. This is why folks would edit content
directly using AT (integrity of XML), but draw into FM for output (less
cost/time/effort)

These days, Frame can work directly with the XML, and storing as .fm is
strictly optional. IMO, this undercuts much of AT's sales pitch.

Other considerations might include both current and potential content
management integration.

BTW, anyone know if ArborText has any sort of DITA implementation?





-Matt Sullivan



GRAFIX Training, Inc.

An Adobe Authorized Training Center

www.grafixtraining.com

888 882-2819

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Alan Houser
Sent: Thursday, April 26, 2007 7:03 AM
To: framers@lists.frameusers.com
Subject: Re: Frame vs Arbortext

Your experience is quite common. Arbortext's sales team is really,
really good. They seem to know how to find the right people in an
organization (not the tech pubs group or even the tech pubs manager) and
sell into the workgroup or enterprise level. On the other hand, Adobe's
FrameMaker sales team is, well...what sales team? On the other hand,
FrameMaker continues to have very strong support within tech pubs
organizations. The outcome of the Arbortext vs. FrameMaker decision is
often decided (rightly or wrongly) by the strength of this grass-roots
support.

There are several layers of issues here. One is the XML or not XML
decision. If your business requirements warrant a migration to XML, then
Arbortext is an option. Otherwise, it is not. Structured FrameMaker is
another option for XML publishing. But I would make the XML or not
XML decision first, independent of the tools choice.

Probably the single biggest appeal of structured FrameMaker in an XML
environment is the ability to generate PDFs from the desktop, using a
(relatively) simple mechanism for defining publishing templates. One can
argue whether a FrameMaker EDD is simple, but I prefer it over the XML
alternative (XSL-FO) in the majority of cases, especially if PDF is your
primary output format.

-Alan

Diane Gaskill wrote:
 Hello Frameratti,

 Remember the old days when we had debates and comparisons between the
dreaded Word and Frame?  Well, now it seems that the new competitor is
Arbortext.  I had my manager convinced to switch from Word to FM, even got
the ok to build the templates (done), when along comes a VP in one of our
offshore offices who thinks using Arbortext is better and convinces my
manager to have us look at it too.

 I did some digging and found a really old (1999) comparison on Shlomo's
website.  Nice, but both tools have changed considerably since then and the
comparison is no longer valid.  Sooo, I am wondering if anyone on the list
knows of a more recent comparison of the two tools.  Not that I want to go
to Arbortext, mind you, but I need to check for the boss.

 BTW, the company that now owns and markets ArbotText did not invent it
(sounds familiar, huh).  They came here and made a presentation.  Turns out
that the GUI is _not_ actually WYSIWYG and they told us that we have to
print it to PDF to see what the page really looks like.  If that is true, we
might

Frame vs Arbortext

2007-04-26 Thread Steve Rickaby
At 20:17 -0400 25/4/07, Diane Gaskill wrote:

>Hello Frameratti,

I like that... but shouldn't it be 'Framerati'? You might be thinking of 
'Frameretti', i.e. little Framers ;-)

>Remember the old days when we had debates and comparisons between the dreaded 
>Word and Frame?  Well, now it seems that the new competitor is Arbortext.  I 
>had my manager convinced to switch from Word to FM, even got the ok to build 
>the templates (done), when along comes a VP in one of our offshore offices who 
>thinks using Arbortext is better and convinces my manager to have us look at 
>it too.

I know only what I have read on this list, although it's a subject I keep an 
eye on. My suggestion would be to carefully calculate total cost of ownership 
of both options. From what I've heard, almost everything is a mega-cost-plus 
option in Arbortext. Someone who'd set up their own system at their own 
expenses a couple of years ago was posting here, and I got the impression that 
although you can get up and running with Epic at around the same cost as 
FrameMaker, just to *print* anything, for example, was a few thousand dollars 
more.

These tools seem to be priced for major corporates, not for single writers or 
small authoring teams.

-- 
Steve



Frame vs Arbortext

2007-04-26 Thread Bob Williams
We use both and having been involved with standing up both Frame and
Arbortext processes, Steve's impressions are (in my opinion) reasonably
accurate.

We run both systems (20+ writers and developers) because two of our
customers require it (we are tech manual vendors to a couple of big
clients.) But note that they (the big customers) do the real
'heavy-lifting', in that, they developed and manage all of the schemas, dtds
and templates, then provide them to vendors like us (there are several). We
produce and deliver the books to them.

But, even with the templates and schemas provided - running Arbortext still
costs substantially more, in terms of both actual software costs and
staffing 'know how' to build books with it. No offense folks, but you can
still find and train more Frame folks faster (and cheaper) than Arbortext
help.

Arbortext seems stronger for 'industrial strength' operations (large numbers
of big complex books, database content repositories, multiple delivery
requirements - XML, SGML, HTML, custom hard copy).

Having been through the start up of both capabilities - unless you have huge
requirements with a serious long-term view from management, the Frame
process still provides robust capabilities to manage fairly substantive
technical manual development / delivery with much lower costs.

The only other caveats that I would add from my experience is that we are
not currently running a database content repository for the Frame customer,
while we are for the Arbortext folks. The other issue would be the cost and
complexity of building / modifying the templates, schemas or DTDs you intend
to use.

Hope this helped.

Regards,

Bob Williams








On 4/26/07, Steve Rickaby  wrote:
>
> At 20:17 -0400 25/4/07, Diane Gaskill wrote:
>
> >Hello Frameratti,
>
> I like that... but shouldn't it be 'Framerati'? You might be thinking of
> 'Frameretti', i.e. little Framers ;-)
>
> >Remember the old days when we had debates and comparisons between the
> dreaded Word and Frame?  Well, now it seems that the new competitor is
> Arbortext.  I had my manager convinced to switch from Word to FM, even got
> the ok to build the templates (done), when along comes a VP in one of our
> offshore offices who thinks using Arbortext is better and convinces my
> manager to have us look at it too.
>
> I know only what I have read on this list, although it's a subject I keep
> an eye on. My suggestion would be to carefully calculate total cost of
> ownership of both options. From what I've heard, almost everything is a
> mega-cost-plus option in Arbortext. Someone who'd set up their own system at
> their own expenses a couple of years ago was posting here, and I got the
> impression that although you can get up and running with Epic at around the
> same cost as FrameMaker, just to *print* anything, for example, was a few
> thousand dollars more.
>
> These tools seem to be priced for major corporates, not for single writers
> or small authoring teams.
>
> --
> Steve
> ___
>
>
> You are currently subscribed to Framers as
> bob.williams.bristol.ri at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/bob.williams.bristol.ri%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>



Frame vs Arbortext

2007-04-26 Thread Sean Pollock

   In the 1990s I used Epic at Thomson Corporation, a publisher, and I
   currently use it at UGS Corp., a manufacturing software company. You
   are correct when you say that Epic is better for major corporations.
   The cost per seat is much higher than Framemaker and even slight
   changes to DTD, CMS, or output systems within such corporations
   usually result in correcting XML code several times a year, at least
   in my experience. I wish we were using Frame, even though that
   wouldn't solve this problem. Although many writers who previously only
   used Word (ugh) but can't stand Epic are complaining at UGS, the
   company won't go to Frame because of the large number of projects and
   global writing groups here. It looks like they're leaning toward
   XMetal Pro as an editor.
   I interviewed at ArborText in Ann Arbor, MI, some time ago and it's a
   bizarre company. The Epic UI hasn't changed since the beginning and
   often results in typos because it is essentially non-WYSIWYG. While
   XML is supposed to separate coding and writing, Epic does the
   opposite. I'm comfortable with it because I've used it for so long,
   but many writers write in a text editor and then paste into Epic and
   format it as a second step, or refuse to use it altogether.
   __

 From:  Steve Rickaby 
 To:  Diane Gaskill ,
 framers at lists.frameusers.com
 Subject:  Re: Frame vs Arbortext
 Date:  Thu, 26 Apr 2007 09:17:56 +0100
 >At 20:17 -0400 25/4/07, Diane Gaskill wrote:
 >
 > >Hello Frameratti,
 >
 >I like that... but shouldn't it be 'Framerati'? You might be
 thinking of 'Frameretti', i.e. little Framers ;-)
 >
 > >Remember the old days when we had debates and comparisons
 between the dreaded Word and Frame?  Well, now it seems that the
 new competitor is Arbortext.  I had my manager convinced to switch
 from Word to FM, even got the ok to build the templates (done),
 when along comes a VP in one of our offshore offices who thinks
 using Arbortext is better and convinces my manager to have us look
 at it too.
 >
 >I know only what I have read on this list, although it's a subject
 I keep an eye on. My suggestion would be to carefully calculate
 total cost of ownership of both options. From what I've heard,
 almost everything is a mega-cost-plus option in Arbortext. Someone
 who'd set up their own system at their own expenses a couple of
 years ago was posting here, and I got the impression that although
 you can get up and running with Epic at around the same cost as
 FrameMaker, just to *print* anything, for example, was a few
 thousand dollars more.
 >
 >These tools seem to be priced for major corporates, not for single
 writers or small authoring teams.
 >
 >--
 >Steve
 >___
 >
 >
 >You are currently subscribed to Framers as spolloc1 at hotmail.com.
 >
 >Send list messages to framers at lists.frameusers.com.
 >
 >To unsubscribe send a blank email to
 >framers-unsubscribe at lists.frameusers.com
 >or visit
 http://lists.frameusers.com/mailman/options/framers/spolloc1%40hotm
 ail.com
 >
 >Send administrative questions to listadmin at frameusers.com. Visit
 >http://www.frameusers.com/ for more resources and info.



Frame vs Arbortext

2007-04-26 Thread Alan Houser
Your experience is quite common. Arbortext's sales team is really, 
really good. They seem to know how to find the right people in an 
organization (not the tech pubs group or even the tech pubs manager) and 
sell into the workgroup or enterprise level. On the other hand, Adobe's 
FrameMaker sales team is, well...what sales team? On the other hand, 
FrameMaker continues to have very strong support within tech pubs 
organizations. The outcome of the Arbortext vs. FrameMaker decision is 
often decided (rightly or wrongly) by the strength of this grass-roots 
support.

There are several layers of issues here. One is the "XML" or "not XML" 
decision. If your business requirements warrant a migration to XML, then 
Arbortext is an option. Otherwise, it is not. Structured FrameMaker is 
another option for XML publishing. But I would make the "XML" or "not 
XML" decision first, independent of the tools choice.

Probably the single biggest appeal of structured FrameMaker in an XML 
environment is the ability to generate PDFs from the desktop, using a 
(relatively) simple mechanism for defining publishing templates. One can 
argue whether a FrameMaker EDD is "simple", but I prefer it over the XML 
alternative (XSL-FO) in the majority of cases, especially if PDF is your 
primary output format.

-Alan

Diane Gaskill wrote:
> Hello Frameratti,
>
> Remember the old days when we had debates and comparisons between the dreaded 
> Word and Frame?  Well, now it seems that the new competitor is Arbortext.  I 
> had my manager convinced to switch from Word to FM, even got the ok to build 
> the templates (done), when along comes a VP in one of our offshore offices 
> who thinks using Arbortext is better and convinces my manager to have us look 
> at it too.
>
> I did some digging and found a really old (1999) comparison on Shlomo's 
> website.  Nice, but both tools have changed considerably since then and the 
> comparison is no longer valid.  Sooo, I am wondering if anyone on the list 
> knows of a more recent comparison of the two tools.  Not that I want to go to 
> Arbortext, mind you, but I need to check for the boss.
>
> BTW, the company that now owns and markets ArbotText did not invent it 
> (sounds familiar, huh).  They came here and made a presentation.  Turns out 
> that the GUI is _not_ actually WYSIWYG and they told us that we have to print 
> it to PDF to see what the page really looks like.  If that is true, we might 
> be better off with Word (if that is possible).  Reminds me of the olden days 
> of man pages and troff/nroff on Unix.
>
> Thanks in advance for any help.
>
> Best,
>
> Diane
>   
-- 
Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com




Frame vs Arbortext

2007-04-26 Thread Bernard Aschwanden
http://www.ptc.com/products/arbortext/dita/index.htm

Also check this:

http://www.ptc.com/appserver/wcms/forms/index.jsp?im_dbkey=40125_dbkey=482

However, that will need you to log in and/or create an account.

Hope that helps,

Bernard

PS. If any AT users are out there who also know one or two other XML tools 
please contact me. I have a bit of work that I can pass around to those who are 
intersted.



-Original Message-
From: framers-bounces+bernard=publishingsmarter.com at lists.frameusers.com 
[mailto:framers-bounces+bernard=publishingsmarter@lists.frameusers.com] On 
Behalf Of Matt Sullivan
Sent: Thursday, April 26, 2007 1:46 PM
To: 'Alan Houser'; 'Framers List'
Subject: RE: Frame vs Arbortext

To add to Alan's comments, I've had numerous aerospace clients who choose
Arbortext for editing, but Frame for output.

The cost of output from Arbortext (developing XSL-FO) can be much greater
than the whole FM install and dev, and not terribly flexible.

In the pre-Frame 7.2 world, XML was interpreted both in and out of
Framemaker and stored in FM Binary. This is why folks would edit content
directly using AT (integrity of XML), but draw into FM for output (less
cost/time/effort) 

These days, Frame can work directly with the XML, and storing as .fm is
strictly optional. IMO, this undercuts much of AT's sales pitch.

Other considerations might include both current and potential content
management integration. 

BTW, anyone know if ArborText has any sort of DITA implementation?





-Matt Sullivan



GRAFIX Training, Inc.

An Adobe Authorized Training Center

www.grafixtraining.com

888 882-2819 

-Original Message-
From: framers-bounces+matt=grafixtraining@lists.frameusers.com
[mailto:framers-bounces+matt=grafixtraining.com at lists.frameusers.com] On
Behalf Of Alan Houser
Sent: Thursday, April 26, 2007 7:03 AM
To: framers at lists.frameusers.com
Subject: Re: Frame vs Arbortext

Your experience is quite common. Arbortext's sales team is really, 
really good. They seem to know how to find the right people in an 
organization (not the tech pubs group or even the tech pubs manager) and 
sell into the workgroup or enterprise level. On the other hand, Adobe's 
FrameMaker sales team is, well...what sales team? On the other hand, 
FrameMaker continues to have very strong support within tech pubs 
organizations. The outcome of the Arbortext vs. FrameMaker decision is 
often decided (rightly or wrongly) by the strength of this grass-roots 
support.

There are several layers of issues here. One is the "XML" or "not XML" 
decision. If your business requirements warrant a migration to XML, then 
Arbortext is an option. Otherwise, it is not. Structured FrameMaker is 
another option for XML publishing. But I would make the "XML" or "not 
XML" decision first, independent of the tools choice.

Probably the single biggest appeal of structured FrameMaker in an XML 
environment is the ability to generate PDFs from the desktop, using a 
(relatively) simple mechanism for defining publishing templates. One can 
argue whether a FrameMaker EDD is "simple", but I prefer it over the XML 
alternative (XSL-FO) in the majority of cases, especially if PDF is your 
primary output format.

-Alan

Diane Gaskill wrote:
> Hello Frameratti,
>
> Remember the old days when we had debates and comparisons between the
dreaded Word and Frame?  Well, now it seems that the new competitor is
Arbortext.  I had my manager convinced to switch from Word to FM, even got
the ok to build the templates (done), when along comes a VP in one of our
offshore offices who thinks using Arbortext is better and convinces my
manager to have us look at it too.
>
> I did some digging and found a really old (1999) comparison on Shlomo's
website.  Nice, but both tools have changed considerably since then and the
comparison is no longer valid.  Sooo, I am wondering if anyone on the list
knows of a more recent comparison of the two tools.  Not that I want to go
to Arbortext, mind you, but I need to check for the boss.
>
> BTW, the company that now owns and markets ArbotText did not invent it
(sounds familiar, huh).  They came here and made a presentation.  Turns out
that the GUI is _not_ actually WYSIWYG and they told us that we have to
print it to PDF to see what the page really looks like.  If that is true, we
might be better off with Word (if that is possible).  Reminds me of the
olden days of man pages and troff/nroff on Unix.
>
> Thanks in advance for any help.
>
> Best,
>
> Diane
>   
-- 
Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com

___


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Send list messages to framers at lists.frameusers.com.

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Frame vs Arbortext

2007-04-26 Thread Diane Gaskill
Be careful when reading documents that are created by a vendor to sell his
products.  They are often slanted.  I recently saw a presentation from PTC
in which several slides contained information that was not accurate.  FM was
presented as an equal to MS word and I am sure we all know better than that.
FM was also presented as though every book must contain a completely
different set of independent files.  Everyone on this list knows that you
can point to a single boilerplate file from any number of books.  We also
know that FM can implement XML and DITA.  The presentation I saw completely
ignored that.

Caveat Emptor.

Diane
=

-Original Message-
From: framers-bounces+dgcaller=earthlink@lists.frameusers.com
[mailto:framers-bounces+dgcaller=earthlink.net at lists.frameusers.com]On
Behalf Of Bernard Aschwanden
Sent: Thursday, April 26, 2007 12:58 PM
To: 'Matt Sullivan'; 'Framers List'
Subject: RE: Frame vs Arbortext


http://www.ptc.com/products/arbortext/dita/index.htm

Also check this:

http://www.ptc.com/appserver/wcms/forms/index.jsp?im_dbkey=40125_dbkey=4
82

However, that will need you to log in and/or create an account.

Hope that helps,

Bernard

PS. If any AT users are out there who also know one or two other XML tools
please contact me. I have a bit of work that I can pass around to those who
are intersted.



-Original Message-
From: framers-bounces+bernard=publishingsmarter@lists.frameusers.com
[mailto:framers-bounces+bernard=publishingsmarter.com at lists.frameusers.com]
On Behalf Of Matt Sullivan
Sent: Thursday, April 26, 2007 1:46 PM
To: 'Alan Houser'; 'Framers List'
Subject: RE: Frame vs Arbortext

To add to Alan's comments, I've had numerous aerospace clients who choose
Arbortext for editing, but Frame for output.

The cost of output from Arbortext (developing XSL-FO) can be much greater
than the whole FM install and dev, and not terribly flexible.

In the pre-Frame 7.2 world, XML was interpreted both in and out of
Framemaker and stored in FM Binary. This is why folks would edit content
directly using AT (integrity of XML), but draw into FM for output (less
cost/time/effort)

These days, Frame can work directly with the XML, and storing as .fm is
strictly optional. IMO, this undercuts much of AT's sales pitch.

Other considerations might include both current and potential content
management integration.

BTW, anyone know if ArborText has any sort of DITA implementation?





-Matt Sullivan



GRAFIX Training, Inc.

An Adobe Authorized Training Center

www.grafixtraining.com

888 882-2819

-Original Message-
From: framers-bounces+matt=grafixtraining@lists.frameusers.com
[mailto:framers-bounces+matt=grafixtraining.com at lists.frameusers.com] On
Behalf Of Alan Houser
Sent: Thursday, April 26, 2007 7:03 AM
To: framers at lists.frameusers.com
Subject: Re: Frame vs Arbortext

Your experience is quite common. Arbortext's sales team is really,
really good. They seem to know how to find the right people in an
organization (not the tech pubs group or even the tech pubs manager) and
sell into the workgroup or enterprise level. On the other hand, Adobe's
FrameMaker sales team is, well...what sales team? On the other hand,
FrameMaker continues to have very strong support within tech pubs
organizations. The outcome of the Arbortext vs. FrameMaker decision is
often decided (rightly or wrongly) by the strength of this grass-roots
support.

There are several layers of issues here. One is the "XML" or "not XML"
decision. If your business requirements warrant a migration to XML, then
Arbortext is an option. Otherwise, it is not. Structured FrameMaker is
another option for XML publishing. But I would make the "XML" or "not
XML" decision first, independent of the tools choice.

Probably the single biggest appeal of structured FrameMaker in an XML
environment is the ability to generate PDFs from the desktop, using a
(relatively) simple mechanism for defining publishing templates. One can
argue whether a FrameMaker EDD is "simple", but I prefer it over the XML
alternative (XSL-FO) in the majority of cases, especially if PDF is your
primary output format.

-Alan

Diane Gaskill wrote:
> Hello Frameratti,
>
> Remember the old days when we had debates and comparisons between the
dreaded Word and Frame?  Well, now it seems that the new competitor is
Arbortext.  I had my manager convinced to switch from Word to FM, even got
the ok to build the templates (done), when along comes a VP in one of our
offshore offices who thinks using Arbortext is better and convinces my
manager to have us look at it too.
>
> I did some digging and found a really old (1999) comparison on Shlomo's
website.  Nice, but both tools have changed considerably since then and the
comparison is no longer valid.  Sooo, I am wondering if anyone on the list
knows of a more recent comparison of the two tools.  Not that I want to go

Frame vs Arbortext

2007-04-25 Thread Diane Gaskill
Hello Frameratti,

Remember the old days when we had debates and comparisons between the dreaded 
Word and Frame?  Well, now it seems that the new competitor is Arbortext.  I 
had my manager convinced to switch from Word to FM, even got the ok to build 
the templates (done), when along comes a VP in one of our offshore offices who 
thinks using Arbortext is better and convinces my manager to have us look at it 
too.

I did some digging and found a really old (1999) comparison on Shlomo's 
website.  Nice, but both tools have changed considerably since then and the 
comparison is no longer valid.  Sooo, I am wondering if anyone on the list 
knows of a more recent comparison of the two tools.  Not that I want to go to 
Arbortext, mind you, but I need to check for the boss.

BTW, the company that now owns and markets ArbotText did not invent it (sounds 
familiar, huh).  They came here and made a presentation.  Turns out that the 
GUI is _not_ actually WYSIWYG and they told us that we have to print it to PDF 
to see what the page really looks like.  If that is true, we might be better 
off with Word (if that is possible).  Reminds me of the olden days of man pages 
and troff/nroff on Unix.

Thanks in advance for any help.

Best,

Diane