RE: Adobe Customer Care-less - Yet another round

2015-06-03 Thread David Artman
al Message Subject: Re: Adobe Customer Care-less - Yet another round From: Alan Litchfield a...@alphabyte.co.nz Date: Tue, June 02, 2015 3:37 pm To: framers@lists.frameusers.com Hmm, as some others of you who may have also decided to poke around, you too may have noticed. Lot

RE: Adobe Customer Care-less - Yet another round

2015-06-03 Thread Jeff Coatsworth
] On Behalf Of David Artman Sent: June-03-15 1:34 PM To: Alan Litchfield; framers@lists.frameusers.com Subject: RE: Adobe Customer Care-less - Yet another round Glad I've never bothered to investigate the Yahoo group. In my experience, Yahoo Groups basically died sometime in the mid-oughties, and like

RE: Adobe Customer Care-less - Yet another round

2015-06-02 Thread Jeff Coatsworth
To: framers@lists.frameusers.com Subject: Re: Adobe Customer Care-less - Yet another round Hmm, as some others of you who may have also decided to poke around, you too may have noticed. Lot's of spam in that group and lots of NSFW subject lines. Alan On 2/06/15 5:14 am, Abungu, Salome wrote: Here

Re: Adobe Customer Care-less - Yet another round

2015-06-02 Thread Alan Litchfield
Hmm, as some others of you who may have also decided to poke around, you too may have noticed. Lot's of spam in that group and lots of NSFW subject lines. Alan On 2/06/15 5:14 am, Abungu, Salome wrote: Here is the URL: https://groups.yahoo.com/neo/groups/FrameUsers/info -- Dr Alan

RE: Adobe Customer Care-less - Yet another round

2015-06-01 Thread Abungu, Salome
: Re: Adobe Customer Care-less - Yet another round Yes it is - and thanks to the Adobe folks who monitor this list and who are typically very helpful. Date: Sat, 30 May 2015 11:31:45 -0700 From: Robert Lauriston rob...@lauriston.com To: framers@lists.frameusers.com framers

Re: Adobe Customer Care-less - Yet another round

2015-06-01 Thread Shmuel
Sent: Sunday, May 31, 2015 7:55 PM To: framers@lists.frameusers.com Subject: Re: Adobe Customer Care-less - Yet another round   Yes it is – and thanks to the Adobe folks who monitor

RE: Adobe Customer Care-less - Yet another round

2015-06-01 Thread Abungu, Salome
waived. From: Shmuel [mailto:shmue...@gmail.com] Sent: Monday, June 01, 2015 11:37 AM To: Abungu, Salome; framers@lists.frameusers.com Subject: Re: Adobe Customer Care-less - Yet another round Where do you find the FrameUsers group and yahoo group? -- Shmuel Wolfson Technical Writer 052-763

Re: Adobe Customer Care-less - Yet another round

2015-05-31 Thread Michael Norton
Care-less - Yet another round Having knowledgeable, senior employees monitoring and posting in a public forum is a very efficient use of tech support resources. On Sat, May 30, 2015 at 11:22 AM, Tori Muir tm...@spot-on-creative.com wrote: Well.. yes and no. It's ridiculous that a paying customer

RE: Adobe Customer Care-less - Yet another round

2015-05-30 Thread Steve Rickaby
At 07:43 -0600 30/5/15, Tammy Van Boening wrote: Priyank came to my assistance and had the whole issue solved in 15 minutes. Yet again the huge value of this group is validated. -- Steve ___ You are currently subscribed to framers as

Re: Adobe Customer Care-less - Yet another round

2015-05-30 Thread Tori Muir
Well.. yes and no. It's ridiculous that a paying customer of so many years can only get timely, competent assistance by venting in a forum. If one were a cynic, it might suggest that Adobe is not concerned about customers' lack of satisfaction (or even their

Re: Adobe Customer Care-less - Yet another round

2015-05-30 Thread Steve Rickaby
At 11:22 -0700 30/5/15, Tori Muir wrote: Well.. yes and no. It's ridiculous that a paying customer of so many years can only get timely, competent assistance by venting in a forum. Indeed it is: that was what I meant ;-) -- Steve ___ You are

Re: Adobe Customer Care-less - Yet another round

2015-05-30 Thread Robert Lauriston
Having knowledgeable, senior employees monitoring and posting in a public forum is a very efficient use of tech support resources. On Sat, May 30, 2015 at 11:22 AM, Tori Muir tm...@spot-on-creative.com wrote: Well.. yes and no. It's ridiculous that a paying customer of so many years can only

RE: Adobe Customer Care-less - Yet another round

2015-05-30 Thread Tammy Van Boening
Priyank came to my assistance and had the whole issue solved in 15 minutes. Thank you!! TVB Tammy Van Boening Owner/Principal Spectrum Writing, LLC www.spectrumwritingllc.com TammyVB *AT* spectrumwritingllc *DOT* com From: framers-boun...@lists.frameusers.com

Re: Adobe Customer Care-less - Yet another round

2015-05-29 Thread John Sgammato
She's right, you know. It's not always that way, but it's too often that way. ymmv (but probably not by much) On Fri, May 29, 2015 at 10:14 PM, Tammy Van Boening tamm...@spectrumwritingllc.com wrote: So, I log into my Adobe products account tonight to retrieve a serial number for a

Re: Adobe Customer Care-less - Yet another round

2015-05-29 Thread Writer
And one for Jenny and the Wimp... http://www.bing.com/videos/search?q=frantics+boot+to+the+headFORM=VIRE1#view=detailmid=567A4D725F3828D72C0D567A4D725F3828D72C0D Nadine John Sgammato john.sgamm...@actifio.com wrote: She's right, you know.  It's not always that way, but it's too often that way.