Re: Out of Frame Memory message and crash

2008-05-15 Thread mulholland4
Hi Everyone,I fixed it!
thanks for all of the useful suggestions. I finally removed the new 8.03
(8.0p276) patcher using add/remove programs and guess.. what everything
works once more! This is truly very odd as I thought that the new patch was
supposed to cure a lot of things. Anyway, i'm happy now as I have to finish
some 1700 pages of docs for tomorrow.
Thanks
 Mulholland

On Wed, May 14, 2008 at 3:28 PM, mulholland4 [EMAIL PROTECTED] wrote:

 Hi,
  I have a problem which started today. When I generate a postscript file
 from a frame book file I get an out of framemaker  memory message,
 Framemaker then proceeds to display a serious error message, after which it
 crashes. This happens regardless of the postscript driver I use to print the
 file to.
 I am using XP with Frame 8 and the new 8.03 (8.0p276) update which I
 downloaded today. The book file I am working on has been fine up to today
 and I have not had any odd messages or crashes prior to now.

 Suggestions Please!
 Mulholland

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Re: Out of Frame Memory message and crash

2008-05-14 Thread Art Campbell
Do you have lots of room on your hard drive for temporary files?

If so, and if nothing else changed

And if you're on a windows platform that supports restore points, I'd
think about rolling back to a point before you applied the patch to
see if that make a difference. And disabling automatic updates, if
they're turned on.

Art


On Wed, May 14, 2008 at 3:28 PM, mulholland4 [EMAIL PROTECTED] wrote:
 Hi,
  I have a problem which started today. When I generate a postscript file
 from a frame book file I get an out of framemaker  memory message,
 Framemaker then proceeds to display a serious error message, after which it
 crashes. This happens regardless of the postscript driver I use to print the
 file to.
 I am using XP with Frame 8 and the new 8.03 (8.0p276) update which I
 downloaded today. The book file I am working on has been fine up to today
 and I have not had any odd messages or crashes prior to now.

 Suggestions Please!
 Mulholland
 ___




-- 
Art Campbell [EMAIL PROTECTED]
 ... In my opinion, there's nothing in this world beats a '52 Vincent
and a redheaded girl. -- Richard Thompson
 No disclaimers apply.
 DoD 358
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Re: Out of Frame Memory message and crash

2008-05-14 Thread mulholland4
Hi Art,
yes plenty of space and nothing has changed on my system since the
update..maybe i'll roll back to a previous restore point. Thanks for the
suggestion
 Mulholland

On Wed, May 14, 2008 at 3:36 PM, Art Campbell [EMAIL PROTECTED]
wrote:

 Do you have lots of room on your hard drive for temporary files?

 If so, and if nothing else changed

 And if you're on a windows platform that supports restore points, I'd
 think about rolling back to a point before you applied the patch to
 see if that make a difference. And disabling automatic updates, if
 they're turned on.

 Art


 On Wed, May 14, 2008 at 3:28 PM, mulholland4 [EMAIL PROTECTED]
 wrote:
  Hi,
   I have a problem which started today. When I generate a postscript file
  from a frame book file I get an out of framemaker  memory message,
  Framemaker then proceeds to display a serious error message, after which
 it
  crashes. This happens regardless of the postscript driver I use to print
 the
  file to.
  I am using XP with Frame 8 and the new 8.03 (8.0p276) update which I
  downloaded today. The book file I am working on has been fine up to today
  and I have not had any odd messages or crashes prior to now.
 
  Suggestions Please!
  Mulholland
  ___
 



 --
 Art Campbell [EMAIL PROTECTED]
  ... In my opinion, there's nothing in this world beats a '52 Vincent
 and a redheaded girl. -- Richard Thompson
  No disclaimers apply.
  DoD 358

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RE: Out of Frame Memory message and crash

2008-05-14 Thread Combs, Richard
mulholland4 wrote:

  I have a problem which started today. When I generate a postscript
file
 from a frame book file I get an out of framemaker  memory message,
 Framemaker then proceeds to display a serious error message, after
which
 it
 crashes. This happens regardless of the postscript driver I use to
print
 the
 file to.
 I am using XP with Frame 8 and the new 8.03 (8.0p276) update which I
 downloaded today. The book file I am working on has been fine up to
today
 and I have not had any odd messages or crashes prior to now.

Check to see if you're running low on disk space on the drive/partition
that holds your TEMP (or TMP) directory. On any drive/partition, for
that matter. 

How much memory do you have? Have you made any changes to virtual memory
settings? Check your paging file size and if it's custom (not
system-managed), consider increasing it so that it's at least 1.5 times
your physical memory. Or let the system manage it. 

Defrag your drive(s). Reboot. 

If none of those things help, you may have developed a hardware problem,
such as failing or flaky memory. If you're comfortable mucking about in
the case, try reseating your memory sticks and any cards you have. 

BTW, why are you printing to a PostScript file? If it's to create a PDF,
you don't need to do it that way, but if you insist, in Print Setup,
select the printer named Adobe PDF. No other PostScript printer is
appropriate for creating PDFs, and if you're using clonescript
(non-Adobe copy of PostScript) printers, that might cause who-knows-what
kinds of problems. :-}

HTH!
Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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