...@lists.frameusers.com] On Behalf Of Shlomo Perets
Sent: Tuesday, January 27, 2009 7:59 AM
To: kmcdan...@pavtech.com; fram...@frameusers.com
Subject: Re: PDF Documentation
Kelly,
You wrote:
>Quick Survey:
>
>Is it your experience that users view PDF documentation on their
>computer display in p
s-boun...@lists.frameusers.com [mailto:framers-
> boun...@lists.frameusers.com] On Behalf Of Shlomo Perets
> Sent: Tuesday, January 27, 2009 7:59 AM
> To: kmcdan...@pavtech.com; fram...@frameusers.com
> Subject: Re: PDF Documentation
>
> Kelly,
>
> You wrote:
>
> >Qui
Kelly,
You wrote:
>Quick Survey:
>
>Is it your experience that users view PDF documentation on their
>computer display in preference to printing it for use? ...
Other than personal preferences and the type of content, key factors are
-- the extent to which the PDF is "screen friendly" (typograph
Dear Kelly McDaniel,
In my experience working in the IT and telecommunications field, PDFs are
used almost exclusively. The only time I have seen hard copies used is
during eLearning courses, but that's a different context (though related)
than technical documentation.
Here's why. I am writing t
Our model is to supply help for online viewing, and a PDF that is
optimized for printing.
Barry
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Hi Kelly,
A quick check here says that our Asia-Pacific customers want
DVDs. Customers who take our training ask for printed sets of
manuals. Everyone else downloads the PDF. Hope this helps!
Regards,
Anne Urban
Senior Technical Editor
Altair Engineering
Kelly McDaniel wrote:
> Quick Survey:
Since we only provide our main help file in PDF format, I'd have to say
at least 95% just open it and read it in the Reader.
Jeff Coatsworth
Documentation Specialist
Gary Jonas Computing Ltd.
905-886-0544
905-886-8511 (fax)
jeff.coatswo...@jonassoftware.com
-Original Message-
From: fr
mailto:framers-boun...@lists.frameusers.com] On Behalf Of
> John Sgammato
> Sent: Friday, January 23, 2009 12:37 AM
> To: Combs, Richard; Bill Swallow
> Cc: framers@lists.frameusers.com
> Subject: RE: PDF Documentation
>
> Well, for what it's worth, my German service engineer
Depends upon what it is (how long mostly) and the page layout (size,
portrait vs landscape).
If it is one page it seems to get printed, but if it is long and is a
manual it gets printed too. But if if is middling to long and is, for
example a District Plan, technical reference, or something
Robert Shelton wrote:
> What you say may very well be true, though I'd be reluctant to say
that
> a tree farm = forested land. However, the cite you give is from John
> Stossel, who is hardly unbiased when it comes to reporting
environmental
> issues. Again, it may be true, but I'd take it with
m] On Behalf Of John Sgammato
Sent: Thursday, January 22, 2009 6:37 PM
To: Combs, Richard; Bill Swallow
Cc: framers@lists.frameusers.com
Subject: RE: PDF Documentation
Well, for what it's worth, my German service engineer said that in
Germany, his customers prefer PDFs to printed books, f
Swallow
Cc: framers@lists.frameusers.com
Subject: RE: PDF Documentation
Bill Swallow wrote:
> At best they are an 11-year renewable resource. So, yes.
>
> On Thu, Jan 22, 2009 at 12:19 PM, Rick Quatro
> wrote:
> >> German culture is much more green-minded than ours, so among
Bill Swallow wrote:
> At best they are an 11-year renewable resource. So, yes.
>
> On Thu, Jan 22, 2009 at 12:19 PM, Rick Quatro
> wrote:
> >> German culture is much more green-minded than ours, so among our
German
> >> customers, especially in manufacturing, printed docs are anathema,
proof
>
At best they are an 11-year renewable resource. So, yes.
On Thu, Jan 22, 2009 at 12:19 PM, Rick Quatro wrote:
>> German culture is much more green-minded than ours, so among our German
>> customers, especially in manufacturing, printed docs are anathema, proof
>> that we ignorant Americans will d
I can't speak for users but I prefer online for search and indexing.
Paper just contributes to clutter, which I have more than my fair
share of.
On Thu, Jan 22, 2009 at 11:40 AM, Kelly McDaniel wrote:
> Quick Survey:
>
>
>
> Is it your experience that users view PDF documentation on their
> compu
nuary 22, 2009 3:06 PM
To: framers@lists.frameusers.com
Subject: Re: PDF Documentation
Kelly,
My experience is that my users prefer viewing PDFs, preferring PDF over
paper.
We shifted from delivering paper operating manuals to delivering PDFs on
CD a years ago. We were worried at first, but needlessly so
Kelly,
My experience is that my users prefer viewing PDFs, preferring PDF over
paper.
We shifted from delivering paper operating manuals to delivering PDFs on
CD a years ago. We were worried at first, but needlessly so. We even
offered to ship printed, bound hardcopy for free to any user that
Scott Prentice wrote (in small part):
>Searching in a PDF is a fairly useless > operation as well, which is
> another reason I prefer to use other types > of online docs.
Actually, I find Acrobat's search operation, with it's list of results
showing some of the surrounding context, to be ve
OK .. I'll add my 0.02 to this "survey" ..
In general I hate reading PDFs on screen.
When reading content on screen I much prefer doing so in an application
that allows me to resize the window to suit my needs (typically HTML ..
web browser or CHM), and the content flows to fit that window. If
Yes. : )
I like to both view it on the screen and print it out. And when I print
it out, I generally like to print it double-sided on 3-hole punch paper
and put it in a binder.
Please keep that in mind if buy anything from your company. : )
Mike
-Original Message-
From: framers-boun...
On 22 Jan 2009, at 9:55 AM, Art Campbell wrote:
> If it's hardware based, like how to install something -- either
> computer or,
> say, room lights, I'd expect it to be printed.
Just a few days ago, my MacBook Pro wouldn't finish booting.
Fortunately, I had previously installed Applejack, p
> German culture is much more green-minded than ours, so among our German
> customers, especially in manufacturing, printed docs are anathema, proof
> that we ignorant Americans will destroy our planet in short order.
Huh? Is there is a shortage of trees in America?
Rick Quatro
Carmen Publishing
In my experience (especially following recent conversations with our
services guys), user preference for print vs PDF changes quite a lot
with industry, country, and what the user's other product documentation
is like.
For example, in US hospitals, many users like the printed docs and see
them as
I think it depends on whether it's task-oriented info or reference, and also
on what the product is.
If it's software, and it's task-oriented, I usually keep it on-screen while
I'm doing something.
If it's conceptual or reference doc, I'm more likely to print it.
If it's hardware based, like how
Hi Kelly,
I am not sure about my users, but I prefer to read documentation on paper,
so I usually print PDFs that I refer to often. I also like to read in the
bathtub :-).
Rick Quatro
Carmen Publishing Inc
585-659-8267
www.frameexpert.com
> Quick Survey:
>
>
>
> Is it your experience that use
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