Re: Why we love Adobe Tech Support...

2013-08-14 Thread Art Campbell
that led to it looking like an insult. --Greg -Original Message- From: framers-boun...@lists.frameusers.com [mailto: framers-boun...@lists.frameusers.com] On Behalf Of Peter Hirons Sent: Tuesday, August 13, 2013 9:55 AM To: framers@lists.frameusers.com Subject: RE: Why we love Adobe Tech

RE: Why we love Adobe Tech Support...

2013-08-14 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Greg Albert said: Am I missing something? I thought it was a humourous tale with no intended insult whatsoever. Isn't the * you just Pete trying to correct the thank yo for responding from his previous line? I thought it was just quirky timing that led to it looking like an insult. That is

. RE: Why we love Adobe Tech Support..

2013-08-14 Thread Davis, David
: FrameUsers List framers@lists.frameusers.com, Free Framers fram...@omsys.com Subject: RE: [TCS Users] Re: Why we love Adobe Tech Support... Message-ID: b49dbb005c8897428a129c9180e54dbf012030c...@corp-mail-001.edge.local Content-Type: text/plain; charset=utf-8 Am I missing

. RE: Why we love Adobe Tech Support..

2013-08-14 Thread Davis, David
Cc: FrameUsers List , Free Framers Subject: RE: [TCS Users] Re: Why we love Adobe Tech Support... Message-ID: Content-Type: text/plain; charset="utf-8" Am I missing something? I am assuming the asterisk is not your edit of a rude word. If so, the whole ?*you? bu

Re: Why we love Adobe Tech Support...

2013-08-13 Thread Simon BUCH
I guess you've tried the Adobe Licensing Repair Tool: http://www.adobe.com/support/contact/licensing.html I've found that Adobe's licensing is irritating - my latest episode was while upgrading an installation of Acrobat to the latest version. For anyone who has any Adobe products that

Re: Why we love Adobe Tech Support...

2013-08-13 Thread Art Campbell
Wait until you drop off the one-year discount Creative Cloud and opt for a single application -- Photoshop. Dark licensing frontiers where no one at Adobe has apparently gone before... ;- ) Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a

RE: Why we love Adobe Tech Support...

2013-08-13 Thread Bethany Lee
I want to know what happened after this. Did he transfer you or hang up on you? I think if I were Pete, and you said, Do I have a choice? I would have said, yeah, you can wait while I transfer you or you can quit this chat. It's your choice. :) I think people doing chat help get a lot of crap

RE: [TCS Users] Re: Why we love Adobe Tech Support...

2013-08-13 Thread Saunders, Ian
] On Behalf Of Art Campbell Sent: 12 August 2013 22:00 To: Bethany Lee Cc: FrameUsers List; Free Framers; tcs-users Subject: [TCS Users] Re: Why we love Adobe Tech Support... He typed ^you and hit the transfer key at the same time. I did eventually get the link, which is well-hidden. Second support

RE: Why we love Adobe Tech Support...

2013-08-13 Thread Peter Hirons
After that incident he should have an enforced change of job. Anyone who can't cope with the pressures of the job that includes difficult customers (not that I'm saying Art was in anyway difficult) shouldn't be doing the job. --- Peter On 2013-08-12 20:28, Bethany Lee wrote: I want to

RE: Why we love Adobe Tech Support...

2013-08-13 Thread Greg Albert
- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Peter Hirons Sent: Tuesday, August 13, 2013 9:55 AM To: framers@lists.frameusers.com Subject: RE: Why we love Adobe Tech Support... After that incident he should have an enforced change

RE: Why we love Adobe Tech Support...

2013-08-13 Thread Tim Pann
From: framers-boun...@lists.frameusers.com [framers-boun...@lists.frameusers.com] on behalf of Art Campbell [art.campb...@gmail.com] Sent: Monday, August 12, 2013 2:00 PM To: Bethany Lee Cc: FrameUsers List; tcs-users; Free Framers Subject: Re: Why we love Adobe Tech Support

[TCS Users] Re: Why we love Adobe Tech Support...

2013-08-13 Thread Saunders, Ian
] On Behalf Of Art Campbell Sent: 12 August 2013 22:00 To: Bethany Lee Cc: FrameUsers List; Free Framers; tcs-users Subject: [TCS Users] Re: Why we love Adobe Tech Support... He typed "^you" and hit the transfer key at the same time. I did eventually get the link, which is well-hidd

RE: Why we love Adobe Tech Support...

2013-08-12 Thread Cheryl Dwyer
Warning, warning... RANT Adobe's latest 'support trick' with me is to ALWAYS assume that any application within the TS6--that my company purchased for me and that I duly registered the serial number (along with the serial number for FrameMaker 11) within Adobe Tech Support--is, once again with

Re: Why we love Adobe Tech Support...

2013-08-12 Thread Art Campbell
He typed ^you and hit the transfer key at the same time. I did eventually get the link, which is well-hidden. Second support person was efficient, polite, and got the info promptly. Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a '52

RE: Why we love Adobe Tech Support...

2013-08-12 Thread Cheryl Dwyer
5:30 PM To: 'Cheryl Dwyer' Subject: RE: Why we love Adobe Tech Support... TS4 is the current version. CS6 is the Creative Suite last numbered version before they went to the cloud. Craig -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun