RE: FrameMaker 9 on Windows 7 Ultimate
Same here. As I recall, I used FM 8, 9, 10 and 11 on Windows 7 Ultimate 64-bit for quite some time on a Lenovo W-500 laptop, without any unusual behavior that I would/could attribute to Windows Ultimate. 2 years ago, I got a new Lenovo W-530 laptop with Windows 7 Pro 64-bit. I have FM 8 installed too, and it runs just fine. Z -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Craig, Alison Sent: Friday, June 06, 2014 11:27 AM To: Robert Lauriston; M Lee; framers@lists.frameusers.com Subject: RE: FrameMaker 9 on Windows 7 Ultimate I've been running Frame 9 on Windows Ultimate 64 bit (i7 processor with 8 GB of ram) for at least 3 years and the only problems I have are the same occasional issues reported by any number of people running on a multitude of configurations. The difference for me is that I'm running Frame 9 as a stand-alone option, not as part of the Tech Comm Suite. Alison Alison Craig | Technical Documentation Lead Ultrasonix | 130-4311 Viking Way | Richmond, BC V6V 2K9 | analogicultrasound.com T 604-279-8550 ext 127 | F 604-279-8559 -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Robert Lauriston Sent: Thursday, June 05, 2014 11:00 AM To: M Lee; framers@lists.frameusers.com Subject: Re: FrameMaker 9 on Windows 7 Ultimate Lots of people have reported problems running FM9 on 64-bit Windows 7. Can you upgrade to FM12? On Thu, Jun 5, 2014 at 10:33 AM, M Lee marthale...@gmail.com wrote: Hi Robert, Tech support at FrameScript did not recommend that I run in XP compatibility mode and recommended that I contact Adobe. I tried to submit my problem to the FrameMaker forum this morning but kept getting errors when I tried to submit my question. Martha On Thu, Jun 5, 2014 at 1:03 PM, Robert Lauriston rob...@lauriston.com wrote: Contact FrameScript support for help. On Thu, Jun 5, 2014 at 7:19 AM, M Lee marthale...@gmail.com wrote: Hi Matt, Unfortunately, it's not limited to a particular doc. And I forgot to add that if I switch FrameMaker 9 to run in XP compatibility mode, the crashes go away. But then my FrameScript add-on acts as if it is unlicensed. ___ You are currently subscribed to framers as alison.cr...@ultrasonix.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/alison.craig%40ultrasonix.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as syed.hos...@aeris.net. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/syed.hosain%40aeris.net Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker 9 on Windows 7 Ultimate
I'm running Technical Communication Suite. There's no telling what the problem could be. Tech support at Dell (Makers of Alienware) recommended I reinstall my operating system. Someone else recommended that I reinstall Technical Communication Suite. Upgrading to the latest may solve my problem; if that was guaranteed, I wouldn't mind spending the money. On Fri, Jun 6, 2014 at 2:59 PM, Syed Zaeem Hosain (syed.hos...@aeris.net) syed.hos...@aeris.net wrote: Same here. As I recall, I used FM 8, 9, 10 and 11 on Windows 7 Ultimate 64-bit for quite some time on a Lenovo W-500 laptop, without any unusual behavior that I would/could attribute to Windows Ultimate. 2 years ago, I got a new Lenovo W-530 laptop with Windows 7 Pro 64-bit. I have FM 8 installed too, and it runs just fine. Z -Original Message- From: framers-boun...@lists.frameusers.com [mailto: framers-boun...@lists.frameusers.com] On Behalf Of Craig, Alison Sent: Friday, June 06, 2014 11:27 AM To: Robert Lauriston; M Lee; framers@lists.frameusers.com Subject: RE: FrameMaker 9 on Windows 7 Ultimate I've been running Frame 9 on Windows Ultimate 64 bit (i7 processor with 8 GB of ram) for at least 3 years and the only problems I have are the same occasional issues reported by any number of people running on a multitude of configurations. The difference for me is that I'm running Frame 9 as a stand-alone option, not as part of the Tech Comm Suite. Alison Alison Craig | Technical Documentation Lead Ultrasonix | 130-4311 Viking Way | Richmond, BC V6V 2K9 | analogicultrasound.com T 604-279-8550 ext 127 | F 604-279-8559 -Original Message- From: framers-boun...@lists.frameusers.com [mailto: framers-boun...@lists.frameusers.com] On Behalf Of Robert Lauriston Sent: Thursday, June 05, 2014 11:00 AM To: M Lee; framers@lists.frameusers.com Subject: Re: FrameMaker 9 on Windows 7 Ultimate Lots of people have reported problems running FM9 on 64-bit Windows 7. Can you upgrade to FM12? On Thu, Jun 5, 2014 at 10:33 AM, M Lee marthale...@gmail.com wrote: Hi Robert, Tech support at FrameScript did not recommend that I run in XP compatibility mode and recommended that I contact Adobe. I tried to submit my problem to the FrameMaker forum this morning but kept getting errors when I tried to submit my question. Martha On Thu, Jun 5, 2014 at 1:03 PM, Robert Lauriston rob...@lauriston.com wrote: Contact FrameScript support for help. On Thu, Jun 5, 2014 at 7:19 AM, M Lee marthale...@gmail.com wrote: Hi Matt, Unfortunately, it's not limited to a particular doc. And I forgot to add that if I switch FrameMaker 9 to run in XP compatibility mode, the crashes go away. But then my FrameScript add-on acts as if it is unlicensed. ___ You are currently subscribed to framers as alison.cr...@ultrasonix.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/alison.craig%40ultrasonix.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as syed.hos...@aeris.net. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/syed.hosain%40aeris.net Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker 9 on Windows 7 Ultimate
Hi Matt, Unfortunately, it's not limited to a particular doc. And I forgot to add that if I switch FrameMaker 9 to run in XP compatibility mode, the crashes go away. But then my FrameScript add-on acts as if it is unlicensed. Martha On Thu, Jun 5, 2014 at 10:17 AM, Matt Sullivan sullivanma...@gmail.com wrote: Sounds like document prob more than hardware or installation. Can you work with new docs without crashing? If so, I suggest importing your offending file into your template, or even a new Fm doc to see if that helps. If the issue persists, I’d check the graphics next…try splitting the doc in 2 sections, and see if you can isolate the corrupted graphic. -Matt Matt R. Sullivan *co-author Publishing Fundamentals: Unstructured FrameMaker 11 http://framemaker11book.com/* *P:* 714.798.7596 | *C:* 714.585.2335 | m...@mattrsullivan.com http://twitter.com/mattrsullivan@mattrsullivan http://twitter.com/mattrsullivan http://www.linkedin.com/in/mattrsullivanlinkedIn http://www.linkedin.com/in/mattrsullivan http://www.facebook.com/mattrsullivanfacebook http://www.facebook.com/mattrsullivan http://mattrsullivan.com/ mattrsullivan.com On Jun 5, 2014, at 4:31 AM, M Lee marthale...@gmail.com wrote: Hi All, I have been having trouble with FrameMaker 9 ever since my company got me a new machine. FrameMaker 9 consistently crashes when I open a file from within FrameMaker. It happens when I have to navigate from within this Open dialog. I have Technical Communications Suite 2, and I'm running the Windows 7 Ultimate OS on an Alienware 17 machine with dual 2.4Ghz processors and 16 GB of RAM. This machine is actually a gaming laptop, which my company bought for me because it was the only machine they could find with the 17 inch screen and the kind of specs I need to run our CAD software. I'm wondering if there is something incompatible with this machine and FrameMaker or maybe with Windows 7 Ultimate. Any ideas? Thanks. Martha Lee ___ You are currently subscribed to framers as m...@mattrsullivan.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/matt%40mattrsullivan.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker 9 on Windows 7 Ultimate
Hi Robert, Tech support at FrameScript did not recommend that I run in XP compatibility mode and recommended that I contact Adobe. I tried to submit my problem to the FrameMaker forum this morning but kept getting errors when I tried to submit my question. Martha On Thu, Jun 5, 2014 at 1:03 PM, Robert Lauriston rob...@lauriston.com wrote: Contact FrameScript support for help. On Thu, Jun 5, 2014 at 7:19 AM, M Lee marthale...@gmail.com wrote: Hi Matt, Unfortunately, it's not limited to a particular doc. And I forgot to add that if I switch FrameMaker 9 to run in XP compatibility mode, the crashes go away. But then my FrameScript add-on acts as if it is unlicensed. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: FrameMaker 9 on Windows 7 Ultimate
I ran FrameMaker – forget which version though, but was probably FM 8 – on a Alienware 17” M7700 system some years ago with Windows 7 Ultimate without any problems. Fast machine at that time for sure! So, I would be surprised if the hardware is in any way an issue. Are the files you are trying to open located on a network server perhaps? Z From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of M Lee Sent: Thursday, June 05, 2014 4:31 AM To: framers@lists.frameusers.com Subject: FrameMaker 9 on Windows 7 Ultimate Hi All, I have been having trouble with FrameMaker 9 ever since my company got me a new machine. FrameMaker 9 consistently crashes when I open a file from within FrameMaker. It happens when I have to navigate from within this Open dialog. I have Technical Communications Suite 2, and I'm running the Windows 7 Ultimate OS on an Alienware 17 machine with dual 2.4Ghz processors and 16 GB of RAM. This machine is actually a gaming laptop, which my company bought for me because it was the only machine they could find with the 17 inch screen and the kind of specs I need to run our CAD software. I'm wondering if there is something incompatible with this machine and FrameMaker or maybe with Windows 7 Ultimate. Any ideas? Thanks. Martha Lee ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker 9 on Windows 7 Ultimate
Hi Syed, All the files I'm trying to open are local. What's annoying is that the machine I had before was a Windows 7 machine, 64-bit Home Edition, with no problems. When I got this upgrade, I started to have problems with FrameMaker. Thanks. Martha On Thu, Jun 5, 2014 at 1:47 PM, Syed Zaeem Hosain (syed.hos...@aeris.net) syed.hos...@aeris.net wrote: I ran FrameMaker – forget which version though, but was probably FM 8 – on a Alienware 17” M7700 system some years ago with Windows 7 Ultimate without any problems. Fast machine at that time for sure! So, I would be surprised if the hardware is in any way an issue. Are the files you are trying to open located on a network server perhaps? Z *From:* framers-boun...@lists.frameusers.com [mailto: framers-boun...@lists.frameusers.com] *On Behalf Of *M Lee *Sent:* Thursday, June 05, 2014 4:31 AM *To:* framers@lists.frameusers.com *Subject:* FrameMaker 9 on Windows 7 Ultimate Hi All, I have been having trouble with FrameMaker 9 ever since my company got me a new machine. FrameMaker 9 consistently crashes when I open a file from within FrameMaker. It happens when I have to navigate from within this Open dialog. I have Technical Communications Suite 2, and I'm running the Windows 7 Ultimate OS on an Alienware 17 machine with dual 2.4Ghz processors and 16 GB of RAM. This machine is actually a gaming laptop, which my company bought for me because it was the only machine they could find with the 17 inch screen and the kind of specs I need to run our CAD software. I'm wondering if there is something incompatible with this machine and FrameMaker or maybe with Windows 7 Ultimate. Any ideas? Thanks. Martha Lee ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: FrameMaker 9 on Windows 7 Ultimate
That is unfortunate. A few other things that might be of note. 1. I assume that your installation of FM 9 is fully patched? I was on FM 9 for only a short while – I did find it to be less than useful and did experience some crashes, but not to the degree that you seem to be experiencing! The change-over to the new UI was particularly irritating, and I went on to FM 10 and then FM 11 fairly soon. 2. Have you considered doing a trial install of FM 12 to see if the system runs properly with that version? If no issues, that may indicate that the hardware is fine in general. Z From: M Lee [mailto:marthale...@gmail.com] Sent: Thursday, June 05, 2014 11:11 AM To: Syed Zaeem Hosain (syed.hos...@aeris.net) Cc: framers@lists.frameusers.com Subject: Re: FrameMaker 9 on Windows 7 Ultimate Hi Syed, All the files I'm trying to open are local. What's annoying is that the machine I had before was a Windows 7 machine, 64-bit Home Edition, with no problems. When I got this upgrade, I started to have problems with FrameMaker. Thanks. Martha On Thu, Jun 5, 2014 at 1:47 PM, Syed Zaeem Hosain (syed.hos...@aeris.netmailto:syed.hos...@aeris.net) syed.hos...@aeris.netmailto:syed.hos...@aeris.net wrote: I ran FrameMaker – forget which version though, but was probably FM 8 – on a Alienware 17” M7700 system some years ago with Windows 7 Ultimate without any problems. Fast machine at that time for sure! So, I would be surprised if the hardware is in any way an issue. Are the files you are trying to open located on a network server perhaps? Z From: framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com] On Behalf Of M Lee Sent: Thursday, June 05, 2014 4:31 AM To: framers@lists.frameusers.commailto:framers@lists.frameusers.com Subject: FrameMaker 9 on Windows 7 Ultimate Hi All, I have been having trouble with FrameMaker 9 ever since my company got me a new machine. FrameMaker 9 consistently crashes when I open a file from within FrameMaker. It happens when I have to navigate from within this Open dialog. I have Technical Communications Suite 2, and I'm running the Windows 7 Ultimate OS on an Alienware 17 machine with dual 2.4Ghz processors and 16 GB of RAM. This machine is actually a gaming laptop, which my company bought for me because it was the only machine they could find with the 17 inch screen and the kind of specs I need to run our CAD software. I'm wondering if there is something incompatible with this machine and FrameMaker or maybe with Windows 7 Ultimate. Any ideas? Thanks. Martha Lee ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker 9 on Windows 7 Ultimate
Contact FrameScript support for help. On Thu, Jun 5, 2014 at 7:19 AM, M Lee marthale...@gmail.com wrote: Hi Matt, Unfortunately, it's not limited to a particular doc. And I forgot to add that if I switch FrameMaker 9 to run in XP compatibility mode, the crashes go away. But then my FrameScript add-on acts as if it is unlicensed. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker 9 on Windows 7 Ultimate
Lots of people have reported problems running FM9 on 64-bit Windows 7. Can you upgrade to FM12? On Thu, Jun 5, 2014 at 10:33 AM, M Lee marthale...@gmail.com wrote: Hi Robert, Tech support at FrameScript did not recommend that I run in XP compatibility mode and recommended that I contact Adobe. I tried to submit my problem to the FrameMaker forum this morning but kept getting errors when I tried to submit my question. Martha On Thu, Jun 5, 2014 at 1:03 PM, Robert Lauriston rob...@lauriston.com wrote: Contact FrameScript support for help. On Thu, Jun 5, 2014 at 7:19 AM, M Lee marthale...@gmail.com wrote: Hi Matt, Unfortunately, it's not limited to a particular doc. And I forgot to add that if I switch FrameMaker 9 to run in XP compatibility mode, the crashes go away. But then my FrameScript add-on acts as if it is unlicensed. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
