Re: Generating web-based help

2015-01-13 Thread Sharp, Amy
Good point, Robert. 
Our app is internal and it opens automatically. You're right; it might not work 
for external users.
Amy
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Re: Generating web-based help

2015-01-07 Thread Robert Lauriston
An .exe file is not web help, and if clicking a help button in a web
application prompted me to run an .exe file I would probably assume it
was malware.

On Wed, Jan 7, 2015 at 12:43 PM, Sharp, Amy
amy.sh...@conocophillips.com wrote:
 This question was posed Nov. 10, so I'm late responding -- I let messages 
 pile up.

 I had the exact same issue with a three-year-old CHM that worked great from a 
 server until we went to update the help. Lo and behold, MS had changed the 
 rules.

 I was lucky enough to find a way around it, using a third-party tool that is 
 not free, but inexpensive, called HTML Executable.

 It doesn't matter how the CHM was created. I produced mine in Author-It. You 
 run the CHM through HTML Executable and turn it into an EXE file, which can 
 be run from a server.

 The best part: as part of the process, you can pick a new skin for your 
 help. In my case, it allowed me to upgrade the appearance without tedious 
 (and occasionally dangerous) template rework in Author-It!

 HTML Executable was fast, did a great job, and required almost no time to 
 learn, especially since I only used that single aspect of the software. I 
 highly recommend it as a simple solution.

 Amy



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Re: Generating web-based help

2014-11-10 Thread Robert Lauriston
Google MOTW / Mark of the Web.

What add-on are you using to generate the help? You should be
generating a set of HTML and CSS files, not a CHM.

On Mon, Nov 10, 2014 at 7:53 AM, David Millis
david.mil...@drakesoftware.com wrote:
 Up to this point, I’ve never generated web-based help, only Microsoft HTML
 Help 1.x with Framemaker 7.2 as my source documents. The program that my
 help is used in is now being used as part of a suite of web-based programs.
 When I view the CHM file in the web-based application, I only see the books,
 chapters, and headings on the left side. I don’t see any of the actual Help
 content. That very same CHM file shows all as it should when the application
 is on my C: drive.



 My questions are:



 1.Is there a setting I need to generate the help for the web-based
 application?

 2.If I need to change the output, what output do I need to select that
 would require the absolute bare minimum of work on my part?

 3.If I choose a different output, do the style and paragraph settings
 that are part of the HTML Help 1.x output automatically come into the new
 output type?





 Thank you so much for your help in advance.



 David Millis
 Drake Software




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Re: Generating web-based help

2014-11-10 Thread Robert Lauriston
Oh, wait, I was confusing two things. You can't read a CHM on a
network drive, that's a Windows security thing.

http://support.microsoft.com/kb/896054

If you've got a CHM, you're not generating web help. MOTW causes a
similar problem when viewing web help in MSIE.

On Mon, Nov 10, 2014 at 8:26 AM, Robert Lauriston rob...@lauriston.com wrote:
 Google MOTW / Mark of the Web.

 What add-on are you using to generate the help? You should be
 generating a set of HTML and CSS files, not a CHM.

 On Mon, Nov 10, 2014 at 7:53 AM, David Millis
 david.mil...@drakesoftware.com wrote:
 Up to this point, I’ve never generated web-based help, only Microsoft HTML
 Help 1.x with Framemaker 7.2 as my source documents. The program that my
 help is used in is now being used as part of a suite of web-based programs.
 When I view the CHM file in the web-based application, I only see the books,
 chapters, and headings on the left side. I don’t see any of the actual Help
 content. That very same CHM file shows all as it should when the application
 is on my C: drive.



 My questions are:



 1.Is there a setting I need to generate the help for the web-based
 application?

 2.If I need to change the output, what output do I need to select that
 would require the absolute bare minimum of work on my part?

 3.If I choose a different output, do the style and paragraph settings
 that are part of the HTML Help 1.x output automatically come into the new
 output type?





 Thank you so much for your help in advance.



 David Millis
 Drake Software




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Re: Generating web-based help

2014-11-10 Thread Writer
David, are you still using WebWorks ePublisher to generate your help system? If 
yes, have you considered outputting to WebWorks Reverb?

Nadine



 From: David Millis david.mil...@drakesoftware.com
To: framers@lists.frameusers.com framers@lists.frameusers.com 
Sent: Monday, November 10, 2014 10:53 AM
Subject: Generating web-based help
 


 
Up to this point, I’ve never generated web-based help, only Microsoft HTML 
Help 1.x with Framemaker 7.2 as my source documents. The program that my help 
is used in is now being used as part of a suite of web-based programs. When I 
view the CHM file in the web-based application, I only see the books, 
chapters, and headings on the left side. I don’t see any of the actual Help 
content. That very same CHM file shows all as it should when the application 
is on my C: drive.
 
My questions are: 
 
1.Is there a setting I need to generate the help for the web-based 
application?
2.If I need to change the output, what output do I need to select that 
would require the absolute bare minimum of work on my part?
3.If I choose a different output, do the style and paragraph settings that 
are part of the HTML Help 1.x output automatically come into the new output 
type?
 
 
Thank you so much for your help in advance.
 
David Millis 
Drake Software ___


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Re: Generating web-based help

2014-11-10 Thread Roger Shuttleworth
Hello David

You cannot open a CHM over a network drive. It's a security issue that has been 
around for years. 

Hope this helps. 

Roger

Sent from my smartphone

 On 10 Nov 2014, at 15:53, David Millis david.mil...@drakesoftware.com wrote:
 
 Up to this point, I’ve never generated web-based help, only Microsoft HTML 
 Help 1.x with Framemaker 7.2 as my source documents. The program that my help 
 is used in is now being used as part of a suite of web-based programs. When I 
 view the CHM file in the web-based application, I only see the books, 
 chapters, and headings on the left side. I don’t see any of the actual Help 
 content. That very same CHM file shows all as it should when the application 
 is on my C: drive.
  
 My questions are:
  
 1.Is there a setting I need to generate the help for the web-based 
 application?
 2.If I need to change the output, what output do I need to select that 
 would require the absolute bare minimum of work on my part?
 3.If I choose a different output, do the style and paragraph settings 
 that are part of the HTML Help 1.x output automatically come into the new 
 output type?
  
  
 Thank you so much for your help in advance.
  
 David Millis 
 Drake Software 
 
  
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Re: Generating web-based help

2014-11-10 Thread Bill Swallow
David, you don't mention what tools or process you use to create the CHMs,
but I'll try to answer your questions:

1. As Roger mentioned, you cannot open a CHM over the web or on network
drives. It's a format for local deployment only.

2. You can probably just use the uncompiled HTML.

3. If you use the uncompiled HTML, you shouldn't need to change any
formatting.

Bill

On Mon, Nov 10, 2014 at 11:15 AM, Roger Shuttleworth shutti...@gmail.com
wrote:

 Hello David

 You cannot open a CHM over a network drive. It's a security issue that has
 been around for years.

 Hope this helps.

 Roger

 Sent from my smartphone

 On 10 Nov 2014, at 15:53, David Millis david.mil...@drakesoftware.com
 wrote:

  Up to this point, I’ve never generated web-based help, only Microsoft
 HTML Help 1.x with Framemaker 7.2 as my source documents. The program that
 my help is used in is now being used as part of a suite of web-based
 programs. When I view the CHM file in the web-based application, I only see
 the books, chapters, and headings on the left side. I don’t see any of the
 actual Help content. That very same CHM file shows all as it should when
 the application is on my C: drive.



 My questions are:



 1.Is there a setting I need to generate the help for the web-based
 application?

 2.If I need to change the output, what output do I need to select
 that would require the absolute bare minimum of work on my part?

 3.If I choose a different output, do the style and paragraph settings
 that are part of the HTML Help 1.x output automatically come into the new
 output type?





 Thank you so much for your help in advance.



 David Millis
 Drake Software



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-- 
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RE: Generating web-based help

2014-11-10 Thread Adam Hollett
I’m not sure how useful this will be to people, but Sumatra PDF, a lightweight 
PDF viewer, can open .chm help on network drives.

http://blog.kowalczyk.info/software/sumatrapdf/free-pdf-reader.html

It’s also generally a very nice, minimal PDF reader.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Roger Shuttleworth
Sent: November-10-14 11:16 AM
To: David Millis
Cc: framers@lists.frameusers.com
Subject: Re: Generating web-based help

Hello David

You cannot open a CHM over a network drive. It's a security issue that has been 
around for years.

Hope this helps.

Roger

Sent from my smartphone

On 10 Nov 2014, at 15:53, David Millis 
david.mil...@drakesoftware.commailto:david.mil...@drakesoftware.com wrote:
Up to this point, I’ve never generated web-based help, only Microsoft HTML Help 
1.x with Framemaker 7.2 as my source documents. The program that my help is 
used in is now being used as part of a suite of web-based programs. When I view 
the CHM file in the web-based application, I only see the books, chapters, and 
headings on the left side. I don’t see any of the actual Help content. That 
very same CHM file shows all as it should when the application is on my C: 
drive.

My questions are:


1.   Is there a setting I need to generate the help for the web-based 
application?

2.   If I need to change the output, what output do I need to select that 
would require the absolute bare minimum of work on my part?

3.   If I choose a different output, do the style and paragraph settings 
that are part of the HTML Help 1.x output automatically come into the new 
output type?


Thank you so much for your help in advance.

David Millis
Drake Software


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