Re: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-14 Thread Bodvar Bjorgvinsson
and distilling the .ps file into a PDF? -Gillian -Original Message- From: Emily Berk [mailto:[EMAIL PROTECTED] Sent: Friday, January 11, 2008 9:46 AM To: Flato, Gillian; framers@lists.frameusers.com Subject: RE: The dreaded Internal Error error meets the dreaded Adobe

Re: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-14 Thread Art Campbell
Internal Error error meets the dreaded Adobe support, sigh Gee, everyone is recommending breathing as a good first step. Maybe we ought to write a self-help book about all the benefits. Seriously, all the supportive responses have been very calming! ... Emily Berk http

Re: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-14 Thread Emily Berk
: Emily Berk [mailto:[EMAIL PROTECTED] Sent: Friday, January 11, 2008 9:46 AM To: Flato, Gillian; framers@lists.frameusers.com Subject: RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh Gee, everyone is recommending breathing as a good first step. Maybe we

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-14 Thread rebecca officer
>> To: Dov Isaacs; framers at lists.frameusers.com >> Subject: RE: The dreaded Internal Error error meets the dreaded Adobe >support, sigh >> >> Thanks so much, Dov. >> >> I guess I had turned myself into a developer a few years back and >dropped my memb

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-14 Thread Bodvar Bjorgvinsson
> >To: Flato, Gillian; framers at lists.frameusers.com > >Subject: RE: The dreaded Internal Error error meets the dreaded Adobe > >support, sigh > > > >Gee, everyone is recommending breathing as a good first step. Maybe we > >ought to write a s

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-14 Thread Art Campbell
; >-Original Message- > > >From: Emily Berk [mailto:emily at armadillosoft.com] > > >Sent: Friday, January 11, 2008 9:46 AM > > >To: Flato, Gillian; framers at lists.frameusers.com > > >Subject: RE: The dreaded Internal Error error meets the dreaded Adobe

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-14 Thread Emily Berk
then opening Acrobat Distiller > > >and distilling the .ps file into a PDF? > > > > > > > > >-Gillian > > > > > > > > >-Original Message- > > >From: Emily Berk [mailto:emily at armadillosoft.com] > > >Sent: Friday, January

RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-13 Thread rebecca officer
: The dreaded Internal Error error meets the dreaded Adobe support, sigh Thanks so much, Dov. I guess I had turned myself into a developer a few years back and dropped my membership to the Frameusers list. I should have tried it first, before picking up the phone. How do I delete the Windows

Re: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-12 Thread Yves Barbion
, 2008 12:22 PM To: Dov Isaacs; framers@lists.frameusers.com Subject: RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh Thanks so much, Dov. I guess I had turned myself into a developer a few years back and dropped my membership to the Frameusers

RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-12 Thread Diane Gaskill
Isaacs Sent: Friday, January 11, 2008 1:36 PM To: Emily Berk Cc: framers@lists.frameusers.com Subject: RE: The dreaded Internal Error error meets the dreaded Adobe support,sigh Well, what we do know is that the problem is NOT Acrobat or Distiller or the PostScript driver or any

RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-12 Thread Emily Berk
, 2008 4:29 PM To: framers@lists.frameusers.com Subject: The dreaded Internal Error error meets the dreaded Adobe support, sigh Hi FrameUsers: I don't know why I thought this list was no more. I'm glad that it is. Please help me with my FrameMaker 7.1 (yes, I know it's old; I am too and it's all

RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-12 Thread Emily Berk
-Original Message- From: Emily Berk [mailto:[EMAIL PROTECTED] Sent: Friday, January 11, 2008 9:46 AM To: Flato, Gillian; framers@lists.frameusers.com Subject: RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh Gee, everyone is recommending breathing as a good first step

Re: Some answers: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-12 Thread Emily Berk
Hey, Diane: Thanks for being in touch. Please see my answers embedded below. At 11:04 AM 1/11/2008, Diane Gaskill wrote: ... Exactly how are you creating the PDF file? Are you printing to PS and distilling, using Save As PDF, or what? I started by printing to PS. But after I'd gotten the

RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-12 Thread Emily Berk
Thanks so much, Dov. I guess I had turned myself into a developer a few years back and dropped my membership to the Frameusers list. I should have tried it first, before picking up the phone. How do I delete the Windows system font cache? -- Emily At 11:52 AM 1/11/2008, Dov Isaacs wrote:

RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-12 Thread Emily Berk
- From: Emily Berk [mailto:[EMAIL PROTECTED] Sent: Friday, January 11, 2008 12:22 PM To: Dov Isaacs; framers@lists.frameusers.com Subject: RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh Thanks so much, Dov. I guess I had turned myself into a developer a few years

RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-12 Thread Emily Berk
. Then immediately reboot! - Dov -Original Message- From: Emily Berk [mailto:[EMAIL PROTECTED] Sent: Friday, January 11, 2008 12:22 PM To: Dov Isaacs; framers@lists.frameusers.com Subject: RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh Thanks so much

RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-12 Thread Emily Berk
-Original Message- From: Emily Berk [mailto:[EMAIL PROTECTED] Sent: Friday, January 11, 2008 1:20 PM To: Dov Isaacs Cc: framers@lists.frameusers.com Subject: RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh I deleted this file from the Windows/system32

RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-12 Thread Sumeer Goyal
AM To: Emily Berk Cc: framers@lists.frameusers.com Subject: RE: The dreaded Internal Error error meets the dreaded Adobe support,sigh Well, what we do know is that the problem is NOT Acrobat or Distiller or the PostScript driver or any of their interactions with FrameMaker. Looks like an genuine

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-12 Thread Yves Barbion
lto:emily at armadillosoft.com] >> Sent: Friday, January 11, 2008 12:22 PM >> To: Dov Isaacs; framers at lists.frameusers.com >> Subject: RE: The dreaded Internal Error error meets the dreaded Adobe >> > support, sigh > >> Thanks so much, Dov. &

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-12 Thread Diane Gaskill
-bounces at lists.frameusers.com]On Behalf Of Dov Isaacs Sent: Friday, January 11, 2008 1:36 PM To: Emily Berk Cc: framers at lists.frameusers.com Subject: RE: The dreaded Internal Error error meets the dreaded Adobe support,sigh Well, what we do know is that the problem is NOT Acrobat or Distiller

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-12 Thread Sumeer Goyal
Of Dov Isaacs Sent: Saturday, January 12, 2008 3:06 AM To: Emily Berk Cc: framers at lists.frameusers.com Subject: RE: The dreaded Internal Error error meets the dreaded Adobe support,sigh Well, what we do know is that the problem is NOT Acrobat or Distiller or the PostScript driver

Re: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Bodvar Bjorgvinsson
Emily, THIS is the group to turn to in or before such woes! ;-) You don't give much info about your problem with 7.1, but many of us have had these internal errors. Usually thet are caused by some setting not being the right one. So, what is the version of your Acrobat/Distiller? And a little

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Emily Berk
Hi FrameUsers: I don't know why I thought this list was no more. I'm glad that it is. Please help me with my FrameMaker 7.1 (yes, I know it's old; I am too and it's all the company I work for is willing to use and I need to be able to generate this one little PDF sometime within the next

RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Kelly McDaniel
@lists.frameusers.com Subject: RE: The dreaded Internal Error error meets the dreaded Adobe support,sigh Sorry, they live and die by call metrics. Anyone have any suggestions? Long lunch, two margaritas, quiet weekend, hot bath, big cup of cocoa. -Original Message- From

RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Flato, Gillian
Berk Sent: Thursday, January 10, 2008 4:29 PM To: framers@lists.frameusers.com Subject: The dreaded Internal Error error meets the dreaded Adobe support, sigh Hi FrameUsers: I don't know why I thought this list was no more. I'm glad that it is. Please help me with my FrameMaker 7.1 (yes, I know it's

RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Dov Isaacs
Emily, On behalf of Adobe, let me apologize for the runaround that you got from Adobe's Tech Support. As soon as I am done with this response, I will be forwarding your post on to our customer support escalation team. I don't know whether we do or don't still officially support FrameMaker 7.1 (I

RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Flato, Gillian
: RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh Gee, everyone is recommending breathing as a good first step. Maybe we ought to write a self-help book about all the benefits. Seriously, all the supportive responses have been very calming! OK. Here are my details: 11

RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Kelly McDaniel
PM To: framers@lists.frameusers.com Subject: The dreaded Internal Error error meets the dreaded Adobe support, sigh Hi FrameUsers: I don't know why I thought this list was no more. I'm glad that it is. Please help me with my FrameMaker 7.1 (yes, I know it's old; I am too and it's all

RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Dov Isaacs
: RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh Thanks so much, Dov. I guess I had turned myself into a developer a few years back and dropped my membership to the Frameusers list. I should have tried it first, before picking up the phone. How do I delete

RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Dov Isaacs
, January 11, 2008 1:20 PM To: Dov Isaacs Cc: framers@lists.frameusers.com Subject: RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh I deleted this file from the Windows/system32 directory, downed the laptop, and then rebooted. When I ran FM, and tried to print to Adobe

Some answers: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Diane Gaskill
PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Emily Berk Sent: Thursday, January 10, 2008 4:29 PM To: framers@lists.frameusers.com Subject: The dreaded Internal Error error meets the dreaded Adobe support, sigh Hi FrameUsers: I don't know why I thought this list was no more. I'm glad

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Kelly McDaniel
On Behalf Of Emily Berk > Sent: Thursday, January 10, 2008 6:29 PM > To: framers at lists.frameusers.com > Subject: The dreaded Internal Error error meets the dreaded Adobe support, > sigh > > Hi FrameUsers: > > I don't know why I thought this list was no more. I'm

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Kelly McDaniel
, January 11, 2008 9:25 AM > To: Emily Berk; framers at lists.frameusers.com > Subject: RE: The dreaded Internal Error error meets the dreaded Adobe > support,sigh > > Sorry, they live and die by call metrics. > > >>> Anyone have any suggestions? > > Long lun

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Bodvar Bjorgvinsson
Emily, THIS is the group to turn to in or before such woes! ;-) You don't give much info about your problem with 7.1, but many of us have had these internal errors. Usually thet are caused by some setting not being the right one. So, what is the version of your Acrobat/Distiller? And a little

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Flato, Gillian
-bounces at lists.frameusers.com] On Behalf Of Emily Berk Sent: Thursday, January 10, 2008 4:29 PM To: framers at lists.frameusers.com Subject: The dreaded Internal Error error meets the dreaded Adobe support, sigh Hi FrameUsers: I don't know why I thought this list was no more. I'm glad

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Flato, Gillian
at lists.frameusers.com Subject: RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh Gee, everyone is recommending breathing as a good first step. Maybe we ought to write a self-help book about all the benefits. Seriously, all the supportive responses have been very calming! OK. Here are my

Some answers: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Diane Gaskill
al Message- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com]On Behalf Of Emily Berk Sent: Thursday, January 10, 2008 4:29 PM To: framers at lists.frameusers.com Subject: The dreaded Internal Error error meets the dreaded Adobe support, sigh Hi FrameUsers:

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Dov Isaacs
Emily, On behalf of Adobe, let me apologize for the runaround that you got from Adobe's Tech Support. As soon as I am done with this response, I will be forwarding your post on to our customer support escalation team. I don't know whether we do or don't still "officially" support FrameMaker 7.1

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Dov Isaacs
acs; framers at lists.frameusers.com > Subject: RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh > > Thanks so much, Dov. > > I guess I had turned myself into a developer a few years back and dropped my membership to the > Frameusers list. I should have tried it firs

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Dov Isaacs
> Sent: Friday, January 11, 2008 1:20 PM > To: Dov Isaacs > Cc: framers at lists.frameusers.com > Subject: RE: The dreaded Internal Error error meets the dreaded Adobe support, sigh > > I deleted this file from the Windows/system32 directory, downed the laptop, and then rebo

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Emily Berk
-Original Message- >From: framers-bounces at lists.frameusers.com >[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Emily Berk >Sent: Thursday, January 10, 2008 4:29 PM >To: framers at lists.frameusers.com >Subject: The dreaded Internal Error error meets the drea

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Emily Berk
gt; > >-Gillian > > >-Original Message- >From: Emily Berk [mailto:emily at armadillosoft.com] >Sent: Friday, January 11, 2008 9:46 AM >To: Flato, Gillian; framers at lists.frameusers.com >Subject: RE: The dreaded Internal Error error meets the dreaded Adobe >s

Some answers: The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Emily Berk
Hey, Diane: Thanks for being in touch. Please see my answers embedded below. At 11:04 AM 1/11/2008, Diane Gaskill wrote: >... > >Exactly how are you creating the PDF file? Are you printing to PS and >distilling, using Save As PDF, or what? I started by printing to PS. But after I'd gotten

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Emily Berk
Thanks so much, Dov. I guess I had turned myself into a developer a few years back and dropped my membership to the Frameusers list. I should have tried it first, before picking up the phone. How do I delete the Windows system font cache? -- Emily At 11:52 AM 1/11/2008, Dov Isaacs wrote:

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Emily Berk
-Original Message- >> From: Emily Berk [mailto:emily at armadillosoft.com] >> Sent: Friday, January 11, 2008 12:22 PM >> To: Dov Isaacs; framers at lists.frameusers.com >> Subject: RE: The dreaded Internal Error error meets the dreaded Adobe >support, sigh >>

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Emily Berk
going. Then immediately reboot! > >- Dov > >> -Original Message- >> From: Emily Berk [mailto:emily at armadillosoft.com] >> Sent: Friday, January 11, 2008 12:22 PM >> To: Dov Isaacs; framers at lists.frameusers.com >> Subject: RE: The dreaded

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-11 Thread Emily Berk
ameMaker bug! > >- Dov > >> -Original Message- >> From: Emily Berk [mailto:emily at armadillosoft.com] >> Sent: Friday, January 11, 2008 1:20 PM >> To: Dov Isaacs >> Cc: framers at lists.frameusers.com >> Subject: RE: The dreaded Internal Error erro

The dreaded Internal Error error meets the dreaded Adobe support, sigh

2008-01-10 Thread Emily Berk
Hi FrameUsers: I don't know why I thought this list was no more. I'm glad that it is. Please help me with my FrameMaker 7.1 (yes, I know it's old; I am too and it's all the company I work for is willing to use and I need to be able to generate this one little PDF sometime within the next