tried Adobe expert support plan via the Web ?
Web support for Adobe Expert Support can take sample files when working on technical support issues. In fact, sample files are often encouraged. The technicians who handle those emails are fully trained by Adobe and have a direct line to Adobe for any research needed. Scott Hamilton > Thank you for the information ! +++ I believe they're a group of fm experts who work independently; they're not Adobe employees. So it's up to them whether they want to deal with files or not. It's been around for a while, dating from the time period Adobe cut paid support staff and implemented that program and beefed up the forumns. Art On 2/21/06, GILLIOTTE Val?rie http://lists.frameusers.com/mailman/listinfo/framers> > wrote: > > > Has anyone tried the Adobe Expert support plan via the Web ? > I am looking for user feedbacks as I've never read any. I consider suggesting > this subscription to my company. Through this plan, is it possible to send > some sample files to the Adobe Professionnal or is it only a question & > answer type of exchange ? > Thanks in advance for any information. > Valerie **IMPORTANT*** The content of this email and any attachments are confidential and intended for the named recipient(s) only. If you have received this email in error please return it to our postmaster immediately and delete it from your system. WARNING: Although MEGA has taken reasonable precautions to ensure no viruses are present in this email, MEGA cannot accept responsibility for any loss or damage arising from the use of this email or attachments. **
tried Adobe expert support plan via the Web ?
Thank you for the information ! +++ I believe they're a group of fm experts who work independently; they're not Adobe employees. So it's up to them whether they want to deal with files or not. It's been around for a while, dating from the time period Adobe cut paid support staff and implemented that program and beefed up the forumns. Art On 2/21/06, GILLIOTTE Val?rie http://lists.frameusers.com/mailman/listinfo/framers> > wrote: > > > Has anyone tried the Adobe Expert support plan via the Web ? > I am looking for user feedbacks as I've never read any. I consider suggesting > this subscription to my company. Through this plan, is it possible to send > some sample files to the Adobe Professionnal or is it only a question & > answer type of exchange ? > Thanks in advance for any information. > Valerie **IMPORTANT*** The content of this email and any attachments are confidential and intended for the named recipient(s) only. If you have received this email in error please return it to our postmaster immediately and delete it from your system. WARNING: Although MEGA has taken reasonable precautions to ensure no viruses are present in this email, MEGA cannot accept responsibility for any loss or damage arising from the use of this email or attachments. **
tried Adobe expert support plan via the Web ?
Has anyone tried the Adobe Expert support plan via the Web ? I am looking for user feedbacks as I've never read any. I consider suggesting this subscription to my company. Through this plan, is it possible to send some sample files to the Adobe Professionnal or is it only a question & answer type of exchange ? Thanks in advance for any information. Valerie **IMPORTANT*** The content of this email and any attachments are confidential and intended for the named recipient(s) only. If you have received this email in error please return it to our postmaster immediately and delete it from your system. WARNING: Although MEGA has taken reasonable precautions to ensure no viruses are present in this email, MEGA cannot accept responsibility for any loss or damage arising from the use of this email or attachments. **
