Hi Frameworkers, I recently inquired about Nagra IV series repair / service in North America here on FW. Thought I'd share what was found subsequently.
Dan Dugen does not service Nagra tape machines anymore. Not sure whether he has parts to sell, but a colleague of his confirmed that he is not currently doing that work. A few folks mentioned him on here when I originally asked about this, so I thought I'd share his status. He specialized for a long, long time and is listed in some Nagra manuals / service lit, so I found this info pertinent. Trew Audio does offer service via their LA service center. Forrest Forbes is doing that work. He heads their equipment service dept I think. They have parts. Tech labor is $95 an hour. Most cleaning / lubing / tensioning amounts to about 5 hrs and a bit over, without replacement of major things like tape heads, meters, motor etc. I'd be interested to know whether anyone here has sent a machine to them- price, turnaround, quality of service, etc. I have one additional inquiry- I'm looking for an original strap to fit a Nagra IV series recorder, via the little posts on the forward left/right sections of the side panels. If anyone has one in usable shape they want to lose for a reasonable price, please message me. Thank you. Isaac
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