Re: (OT?) Anyone wanna address my ISP's issues? [CIDR/BGP question]

2007-06-14 Thread Kevin Kinsey

Elliot Finley wrote:

On Thu, 14 Jun 2007 14:44:56 -0500, you wrote:



Anyone up for further questions?  The .70 --> .69 route on the
modem has a metric of "5", but with the .252 mask, shouldn't it
be required to be one hop away?


We really need further information to debug/diagnose this problem.
I'll give you a diagnosis for two different scenarios.

#1) you are using private addresses on your LAN and your DSL
modem/router is NATting for you:


This is the case.


possible problems:

Your modem/router isn't routing. ( this is more common than it should
be.  we replace customers' routers because of this problem regularly.)


We RMA'ed it already, it's the second box and same issues. :-(

Do you mean it should be doing NAT, or routing outside (e.g., RIP)?
I assume the latter?


Your ISP has fat fingered a netmask - most likely changing a .252 to a
.255.


Well, not in the visible DSL modem's config.  Possibly somewhere else?


#2) you are using public addresses on your LAN and your DSL
modem/router is just routing for you:





possible problems:

Same possibilities as above with the addition of:

Your ISP has *not* put the route in for your public block of IPs.


Granted it's "not the case", but:

I was of the opinion that maybe they hadn't for the one
block we're supposed to be in, thus my question re: BGP for
the 68/30 CIDR, but, per your answer, I've no way to know
unless they tell me since the route isn't publicized.


Your ISP *HAS* put the route in for your public block of IPs, but for
whatever reason, that route isn't propagating through their network.


Obviously I couldn't say about that.

I'm thinking it's still all about routing.  Problem is it's possibly
more complex, since the local Telco has the DSLAM and the ISP is just
"leasing" over the top.  Whenever they get on the phone with each
other, I can only imagine the finger-pointing going on.

AFAIK, the local telco doesn't actually offer DSL from the local
C.O., so it could be as simple, > as someone actually going in the building and 
plugging some cable into the DSLAM, or punching a couple of buttons

on said machine.  OTOH, it could be a matter of someone with enough
route-foo with either AT&T or the ISP actually doing a lot of 
investigation and configuration.



Those will be the most likely problems.  I'm betting on your modem
being faulty.


Well, hopefully not anymore.  Maybe somebody *smart* will take up
my case.  Should I have 'em call you ;-) ??

Thanks (very much! .. once) again,

Kevin Kinsey

PS > Hah!  Substitute "ISP" for "C.I.A." below
--
Finding out what goes on in the C.I.A. is like performing acupuncture
on a rock.
-- New York Times, Jan. 20, 1981
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Re: (OT?) Anyone wanna address my ISP's issues? [CIDR/BGP question]

2007-06-14 Thread Elliot Finley
On Thu, 14 Jun 2007 14:44:56 -0500, you wrote:

>Elliot Finley wrote:
>> On Thu, 14 Jun 2007 14:07:07 -0500, you wrote:
>> 
>
>>>
>>> The DSL modem's outside (static) IP is n.n.n.70, the gw
>>> is n.n.n.69, and the mask is 255.255.255.252.  From
>>> inside, I can ping .70, but not .69 (and, needless to say,
>>> nothing else, either).  From the outside, it's the
>>> other way 'round.  Traceroute (from outside) shows different
>>> endpoints for the two addresses (that is, the last hop 
>>> before .69 is one router, and, when looking for .70, it's
>>> another router (but not the one that leads to .69)).
>>>
>>> If I did my CIDR homework correctly, the net is n.n.n.68/30.
>>> Using "BGPlay" (http://bgplay.routeviews.org/bgplay/), I get
>>> the message: "The selected data sources have no information on
>>> prefix n.n.n.68/30.  Please check that this prefix is globally
>>> announced."
>>>
>>> My question: shouldn't it be 'announced', if the ISP intends
>>> to route me TCP/IP traffic?  I apologize for my ignorance, 
>>> but BGP isn't something I figured to need to know at this 
>>> point in my life (although, it doesn't hurt to learn, usually)
>> 
>> anything smaller than a /24 will be filtered.  The ISP would announce
>> the larger block that your /30 lives in.
>
>Thank you very much, Elliot; You wouldn't believe how hard it's been
>to get anyone at, err, "tech support", to even address the issue.
>It makes sense, I suppose, otherwise the global routing table 
>would be much larger than it is (?)
>
>Anyone up for further questions?  The .70 --> .69 route on the
>modem has a metric of "5", but with the .252 mask, shouldn't it
>be required to be one hop away?

We really need further information to debug/diagnose this problem.
I'll give you a diagnosis for two different scenarios.

#1) you are using private addresses on your LAN and your DSL
modem/router is NATting for you:

possible problems:

Your modem/router isn't routing. ( this is more common than it should
be.  we replace customers' routers because of this problem regularly.)

Your ISP has fat fingered a netmask - most likely changing a .252 to a
.255.

#2) you are using public addresses on your LAN and your DSL
modem/router is just routing for you:

possible problems:

Same possibilities as above with the addition of:

Your ISP has *not* put the route in for your public block of IPs.

Your ISP *HAS* put the route in for your public block of IPs, but for
whatever reason, that route isn't propagating through their network.

Those will be the most likely problems.  I'm betting on your modem
being faulty.

Elliot
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Re: (OT?) Anyone wanna address my ISP's issues? [CIDR/BGP question]

2007-06-14 Thread Elliot Finley
On Thu, 14 Jun 2007 14:07:07 -0500, you wrote:

>[OT Warning]  Not related to FBSD, other than the use of
>ping(8), which is working as expected, apart from the fact
>that the network *isn't*.
>
>If anyone cares to give an opinion, TIA!
>
>I'm trying to get a land-based (DSL) solution to my
>rather remote office.  Found a provider, they (supposedly)
>made arrangements with the local telco, sent me the DSL
>modem, etc.  I set it up as instructed, but we're not
>getting TCP/IP here on it.  Hours and hours of frustrating
>hold music on the telephone, WWW-chat sessions that get
>nowhere, etc.  The modem "sync" is fine, but, as one tech
>put it, "sync but no surf".  It's been this way for >
>2 weeks.
>
>The DSL modem's outside (static) IP is n.n.n.70, the gw
>is n.n.n.69, and the mask is 255.255.255.252.  From
>inside, I can ping .70, but not .69 (and, needless to say,
>nothing else, either).  From the outside, it's the
>other way 'round.  Traceroute (from outside) shows different
>endpoints for the two addresses (that is, the last hop 
>before .69 is one router, and, when looking for .70, it's
>another router (but not the one that leads to .69)).
>
>If I did my CIDR homework correctly, the net is n.n.n.68/30.
>Using "BGPlay" (http://bgplay.routeviews.org/bgplay/), I get
>the message: "The selected data sources have no information on
>prefix n.n.n.68/30.  Please check that this prefix is globally
>announced."
>
>My question: shouldn't it be 'announced', if the ISP intends
>to route me TCP/IP traffic?  I apologize for my ignorance, 
>but BGP isn't something I figured to need to know at this 
>point in my life (although, it doesn't hurt to learn, usually)

anything smaller than a /24 will be filtered.  The ISP would announce
the larger block that your /30 lives in.
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Re: (OT?) Anyone wanna address my ISP's issues? [CIDR/BGP question]

2007-06-14 Thread Kevin Kinsey

Elliot Finley wrote:

On Thu, 14 Jun 2007 14:07:07 -0500, you wrote:





The DSL modem's outside (static) IP is n.n.n.70, the gw
is n.n.n.69, and the mask is 255.255.255.252.  From
inside, I can ping .70, but not .69 (and, needless to say,
nothing else, either).  From the outside, it's the
other way 'round.  Traceroute (from outside) shows different
endpoints for the two addresses (that is, the last hop 
before .69 is one router, and, when looking for .70, it's

another router (but not the one that leads to .69)).

If I did my CIDR homework correctly, the net is n.n.n.68/30.
Using "BGPlay" (http://bgplay.routeviews.org/bgplay/), I get
the message: "The selected data sources have no information on
prefix n.n.n.68/30.  Please check that this prefix is globally
announced."

My question: shouldn't it be 'announced', if the ISP intends
to route me TCP/IP traffic?  I apologize for my ignorance, 
but BGP isn't something I figured to need to know at this 
point in my life (although, it doesn't hurt to learn, usually)


anything smaller than a /24 will be filtered.  The ISP would announce
the larger block that your /30 lives in.


Thank you very much, Elliot; You wouldn't believe how hard it's been
to get anyone at, err, "tech support", to even address the issue.
It makes sense, I suppose, otherwise the global routing table 
would be much larger than it is (?)


Anyone up for further questions?  The .70 --> .69 route on the
modem has a metric of "5", but with the .252 mask, shouldn't it
be required to be one hop away?

Guess I need to head back to "class",

Kevin Kinsey
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(OT?) Anyone wanna address my ISP's issues? [CIDR/BGP question]

2007-06-14 Thread Kevin Kinsey

[OT Warning]  Not related to FBSD, other than the use of
ping(8), which is working as expected, apart from the fact
that the network *isn't*.

If anyone cares to give an opinion, TIA!

I'm trying to get a land-based (DSL) solution to my
rather remote office.  Found a provider, they (supposedly)
made arrangements with the local telco, sent me the DSL
modem, etc.  I set it up as instructed, but we're not
getting TCP/IP here on it.  Hours and hours of frustrating
hold music on the telephone, WWW-chat sessions that get
nowhere, etc.  The modem "sync" is fine, but, as one tech
put it, "sync but no surf".  It's been this way for >
2 weeks.

The DSL modem's outside (static) IP is n.n.n.70, the gw
is n.n.n.69, and the mask is 255.255.255.252.  From
inside, I can ping .70, but not .69 (and, needless to say,
nothing else, either).  From the outside, it's the
other way 'round.  Traceroute (from outside) shows different
endpoints for the two addresses (that is, the last hop 
before .69 is one router, and, when looking for .70, it's

another router (but not the one that leads to .69)).

If I did my CIDR homework correctly, the net is n.n.n.68/30.
Using "BGPlay" (http://bgplay.routeviews.org/bgplay/), I get
the message: "The selected data sources have no information on
prefix n.n.n.68/30.  Please check that this prefix is globally
announced."

My question: shouldn't it be 'announced', if the ISP intends
to route me TCP/IP traffic?  I apologize for my ignorance, 
but BGP isn't something I figured to need to know at this 
point in my life (although, it doesn't hurt to learn, usually)


Thanks again,


Kevin Kinsey
--
Progress is impossible without change, and those who
cannot change their minds cannot change anything.
-- George Bernard Shaw
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