Re: [Opinions Wanted] Dell PowerEdge 2950 Servers ...

2007-01-26 Thread Bill Moran
In response to Marc G. Fournier [EMAIL PROTECTED]:
 
 Have a friend that swears by them, but ... he's in the Linux camp, so tends 
 to 
 have a quasi-inside track ...
 
 What are ppls opinions on them as far as FreeBSD is concerned?
 
 Also, interested in what sort of specs ppl are running ... I'm interested in 
 going with an 8xSAS drive system, dual-dual-core, figuring 10 or 16G of RAM 
 ... 
 redundant power and the Dell Remote Access Card ...

We have 4 1950s and 3 2950s in use around here.  Only one is actually in
production so far, the rest are still being configured, etc.

We're mostly happy with them.  The following is a list of caveats:

*) The version 5 DRAC is nicer than the version 4, _except_ that you have
   to use a Windows client to connect to it.  May not be an issue for you,
   but all our admins here use FreeBSD on their workstations :(
*) There's an issue where the systems will hang on reboot about 50% of the
   time.  I tried to track this down but found that if I added any debugging
   code, the problem disappeared :(  It's not a big deal for three reasons --
   we don't reboot servers very often, the hang occurs after the disks
   are synced so it doesn't trigger an fsck, and we have DRAC cards in
   all of them :)
*) The new PERC controllers use the mfi driver, which works well as far as
   we can tell ... unfortunately, there's no equivalent to megarc (which we
   use with 1850 and 2950 systems) so we have been unable to come up with
   a way to monitor the health of the RAID arrays from within the OS.
*) Make sure you use a recent version of FreeBSD (6.2).  The NIC cards on
   these use the bge driver, which was buggy as hell prior to 6.2.

The biggest benefit we noticed when moving from the x850 to the x950 systems
is that the IPMI and DRAC cards perform much better.  It's a shame that Dell
decided to use ActiveX for the v5 DRAC :(

-- 
Bill Moran
Collaborative Fusion Inc.
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Re: [Opinions Wanted] Dell PowerEdge 2950 Servers ...

2007-01-26 Thread David Robillard

Have a friend that swears by them, but ... he's in the Linux camp, so tends to
have a quasi-inside track ...

What are ppls opinions on them as far as FreeBSD is concerned?

Also, interested in what sort of specs ppl are running ... I'm interested in
going with an 8xSAS drive system, dual-dual-core, figuring 10 or 16G of RAM ...
redundant power and the Dell Remote Access Card ...


My personal experience with Dell is that it's ok until you hit a
problem. Then it's hell. So bad, in fact, that we don't purchase them
anymore and have gone with IBM and HP systems for our FreeBSD, RedHat
and Windows machines.

IMHO, the problem with Dell is not their hardware, but their support
(or lack of it).

If you plan on running your Business on Dell, be prepared for
Incredibly bad and horrible support. Be it consumer product support or
Enterprise 24/7/365 type support.

Dell support is a total waste of money and time, but a superb source
of frustration. (so if you're looking to get frustrated, there's your
chance :) I even had to way two complete days (!) to resolve a
24/7/365 type support call ! Pathetic, really.

Not to say that the hardware is good, far from that. Place equivalent
IBM, Dell, HP and Sun machines next to one another and you quickly see
that Dell uses sub-quality parts. There is less precise documentation
printed directly on the machine (a technique IBM and Sun have
mastered). You often need two or three different screwdrivers to take
the various pieces apart. While with the other Tier-1 vendors, most
pieces don't even require any tool at all.

Finally, the Documentation that is shipped with the Dell machines is
of dubious quality compared with the other top vendors.

So, to sum up, I strongly recommend going with either IBM or HP for
FreeBSD systems. With them, you get quality hardware and real support.
Of course it might be a bit more expensive. But it's worth it. Well,
you get what you pay for don't you?

YMMV of course.

Cheers,

David
--
David Robillard
UNIX systems administrator  Oracle DBA
CISSP, RHCE  Sun Certified Security Administrator
Montreal: +1 514 966 0122
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Re: [Opinions Wanted] Dell PowerEdge 2950 Servers ...

2007-01-26 Thread chris neill
On Fri, Jan 26, 2007 at 09:41:19AM -0500, David Robillard wrote:
 My personal experience with Dell is that it's ok until you hit a
 problem. Then it's hell. So bad, in fact, that we don't purchase them
 anymore and have gone with IBM and HP systems for our FreeBSD, RedHat
 and Windows machines.

Can you say PERC?

 
 IMHO, the problem with Dell is not their hardware, but their support
 (or lack of it).

Ditto -- We had a (duh) PERC 3/di go south on a PE2550 and getting Dell to
fix it was like pulling teeth. Once I finally leaned on them enough to get
them to agree to an RMA, I had to wait until the next day for the part to be
courried to my datacenter (which was a slight gaff, since they don't usually
do SR), and another couple of hours for the guy to show up.

 
 If you plan on running your Business on Dell, be prepared for
 Incredibly bad and horrible support. Be it consumer product support or
 Enterprise 24/7/365 type support.
 

Agreed.. and since FreeBSD 6.2-RELEASE runs on Sun X86-64 servers (X2100,
X4100, X4200), I don't see any reason to have to bother with it.

However, I do have a handful of PE2950s in deployment, just upgraded them all
to 6.2-RELEASE, no problems yet (unlike those crappy SuperMicro Pentium D
boards).

Cheers,
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Re: [Opinions Wanted] Dell PowerEdge 2950 Servers ...

2007-01-26 Thread Dan Nelson
In the last episode (Jan 26), chris neill said:
 On Fri, Jan 26, 2007 at 09:41:19AM -0500, David Robillard wrote:
  IMHO, the problem with Dell is not their hardware, but their
  support (or lack of it).
 
 Ditto -- We had a (duh) PERC 3/di go south on a PE2550 and getting
 Dell to fix it was like pulling teeth. Once I finally leaned on them
 enough to get them to agree to an RMA, I had to wait until the next
 day for the part to be courried to my datacenter (which was a slight
 gaff, since they don't usually do SR), and another couple of hours
 for the guy to show up.

Maybe it depends on you you end up talking to.  We recently had a PERC
4e/Di go bad in one of our PE2800s.  Dell sent us a new motherboard
same day and we replaced it ourselves in 2 hours (took so long only
because we had never done it before).  It did ship with an out-of-date
BIOS, though, so it took a while to flash everything up.

-- 
Dan Nelson
[EMAIL PROTECTED]
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Re: [Opinions Wanted] Dell PowerEdge 2950 Servers ...

2007-01-26 Thread Jerry McAllister
On Thu, Jan 25, 2007 at 11:46:02PM -0400, Marc G. Fournier wrote:

 Have a friend that swears by them, but ... he's in the Linux camp, so tends 
 to 
 have a quasi-inside track ...
 
 What are ppls opinions on them as far as FreeBSD is concerned?
 
 Also, interested in what sort of specs ppl are running ... I'm interested in 
 going with an 8xSAS drive system, dual-dual-core, figuring 10 or 16G of RAM 
 ... 
 redundant power and the Dell Remote Access Card ...

We have had no problems with them, though I don't think we have had
any decked out quite that heavy.

jerry

 
 Thanks ...
 
 - 
 Marc G. Fournier   Hub.Org Networking Services (http://www.hub.org)
 Email . [EMAIL PROTECTED]  MSN . [EMAIL PROTECTED]
 Yahoo . yscrappy   Skype: hub.orgICQ . 7615664
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Re: [Opinions Wanted] Dell PowerEdge 2950 Servers ...

2007-01-26 Thread Jerry McAllister
On Fri, Jan 26, 2007 at 08:59:43AM -0500, Bill Moran wrote:

 In response to Marc G. Fournier [EMAIL PROTECTED]:
  
...  Some excised
 
 We have 4 1950s and 3 2950s in use around here.  Only one is actually in
 production so far, the rest are still being configured, etc.
 
 We're mostly happy with them.  The following is a list of caveats:
 
 *) The version 5 DRAC is nicer than the version 4, _except_ that you have
to use a Windows client to connect to it.  May not be an issue for you,
but all our admins here use FreeBSD on their workstations :(

Have you tried 'rdesktop' in the portst at /usr/ports/net/rdesktop
or /usr/ports/net/xrdesktop?

I don't know if it would apply to this, but it works for me in
some other situations or similar MS annoyance.

jerry

... much excised
 
 -- 
 Bill Moran
 Collaborative Fusion Inc.
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Re: [Opinions Wanted] Dell PowerEdge 2950 Servers ...

2007-01-26 Thread Bill Moran
In response to Jerry McAllister [EMAIL PROTECTED]:

 On Fri, Jan 26, 2007 at 08:59:43AM -0500, Bill Moran wrote:
 
  In response to Marc G. Fournier [EMAIL PROTECTED]:
   
 ...  Some excised
  
  We have 4 1950s and 3 2950s in use around here.  Only one is actually in
  production so far, the rest are still being configured, etc.
  
  We're mostly happy with them.  The following is a list of caveats:
  
  *) The version 5 DRAC is nicer than the version 4, _except_ that you have
 to use a Windows client to connect to it.  May not be an issue for you,
 but all our admins here use FreeBSD on their workstations :(
 
 Have you tried 'rdesktop' in the portst at /usr/ports/net/rdesktop
 or /usr/ports/net/xrdesktop?
 
 I don't know if it would apply to this, but it works for me in
 some other situations or similar MS annoyance.

The Dell DRAC is not based on the RDP protocol.  It uses some kind of
Dell-specific communication that seems to mimic VNC -- but standard
VNC clients don't work with it.  Version 4 DRAC provided a java client
that worked fine on just about any OS we use, but the DRAC 5 requires
some ActiveX component and doesn't run on non-MS systems.

Luckily, there's qemu, but it's still not a perfect match.  Qemu tends
to be s l  ow.

-- 
Bill Moran
Collaborative Fusion Inc.
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Re: [Opinions Wanted] Dell PowerEdge 2950 Servers ...

2007-01-26 Thread Marc G. Fournier
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1



- --On Friday, January 26, 2007 08:59:43 -0500 Bill Moran 
[EMAIL PROTECTED] wrote:

 We have 4 1950s and 3 2950s in use around here.  Only one is actually in
 production so far, the rest are still being configured, etc.

 We're mostly happy with them.  The following is a list of caveats:

 *) The version 5 DRAC is nicer than the version 4, _except_ that you have
to use a Windows client to connect to it.  May not be an issue for you,
but all our admins here use FreeBSD on their workstations :(

I use FreeBSD for my 'get real work done' desktop, and Windows for games and 
the books ... so, having to run the DRAC client on it won't be an issue ... I 
do it now for the HPs since it gives me two screens to work with ...

 *) There's an issue where the systems will hang on reboot about 50% of the
time.  I tried to track this down but found that if I added any debugging
code, the problem disappeared :(  It's not a big deal for three reasons --
we don't reboot servers very often, the hang occurs after the disks
are synced so it doesn't trigger an fsck, and we have DRAC cards in
all of them :)

'k, so the hang is as its coming down, not coming up, right?  If so, then that 
I can live with so same reasons as you ... will definitely have the DRAC cards 
...

 *) The new PERC controllers use the mfi driver, which works well as far as
we can tell ... unfortunately, there's no equivalent to megarc (which we
use with 1850 and 2950 systems) so we have been unable to come up with
a way to monitor the health of the RAID arrays from within the OS.

With the HP server, 'camcontrol devlist' shows:

COMPAQ RAID 1  VOLUME OK

Nothing similar with the mfi driver?

Also, are you using SAS or SATA on your 2950?

 *) Make sure you use a recent version of FreeBSD (6.2).  The NIC cards on
these use the bge driver, which was buggy as hell prior to 6.2.

So I've heard, but I have bge on 3 of my HP servers, and never had a problem 
with them under 6.1 ... I'm sooo unlike everywhere else, guess I had to have 
some luck somewhere :)

 The biggest benefit we noticed when moving from the x850 to the x950 systems
 is that the IPMI and DRAC cards perform much better.  It's a shame that Dell
 decided to use ActiveX for the v5 DRAC :(

If its a solid machine, how often do  you have to access the DRAC though?  :)

Can you post your 2950 configuration?

Thanks ...

- 
Marc G. Fournier   Hub.Org Networking Services (http://www.hub.org)
Email . [EMAIL PROTECTED]  MSN . [EMAIL PROTECTED]
Yahoo . yscrappy   Skype: hub.orgICQ . 7615664
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Re: [Opinions Wanted] Dell PowerEdge 2950 Servers ...

2007-01-26 Thread Paul Schmehl
--On Friday, January 26, 2007 09:35:06 -0600 Dan Nelson 
[EMAIL PROTECTED] wrote:



In the last episode (Jan 26), chris neill said:

On Fri, Jan 26, 2007 at 09:41:19AM -0500, David Robillard wrote:
 IMHO, the problem with Dell is not their hardware, but their
 support (or lack of it).

Ditto -- We had a (duh) PERC 3/di go south on a PE2550 and getting
Dell to fix it was like pulling teeth. Once I finally leaned on them
enough to get them to agree to an RMA, I had to wait until the next
day for the part to be courried to my datacenter (which was a slight
gaff, since they don't usually do SR), and another couple of hours
for the guy to show up.


Maybe it depends on you you end up talking to.  We recently had a PERC
4e/Di go bad in one of our PE2800s.  Dell sent us a new motherboard
same day and we replaced it ourselves in 2 hours (took so long only
because we had never done it before).  It did ship with an out-of-date
BIOS, though, so it took a while to flash everything up.


It surely must.  We have hundreds of Dell servers of every size, shape and 
description and have never had any trouble at all with support.  We call, 
them the part that's bad, and they express it to us right then.  We've even 
had parts hand-delivered from Austin by our rep.   I think the key is to 
bypass 1st tier, which you can easily do by asking your rep for the 2nd 
tier #.  We've found the Dell's to be extremely reliable  (we just retired 
a six-year-old server because we were concerned that the drives might start 
failing), and we often sign up for additional support after the initial 
three-year warranty period has expired.


I personally maintain a Dell (PowerEdge 500!) that is about five or six 
years old (don't recall exactly), and the only failure I've had a single 
drive.  (I took the opportunity to upgrade to 5.4 at the time.)


Paul Schmehl ([EMAIL PROTECTED])
Senior Information Security Analyst
The University of Texas at Dallas
http://www.utdallas.edu/ir/security/


Re: [Opinions Wanted] Dell PowerEdge 2950 Servers ...

2007-01-26 Thread Bill Moran
In response to Marc G. Fournier [EMAIL PROTECTED]:
[snip]
  *) There's an issue where the systems will hang on reboot about 50% of the
 time.  I tried to track this down but found that if I added any debugging
 code, the problem disappeared :(  It's not a big deal for three reasons 
  --
 we don't reboot servers very often, the hang occurs after the disks
 are synced so it doesn't trigger an fsck, and we have DRAC cards in
 all of them :)
 
 'k, so the hang is as it's coming down, not coming up, right?

Correct.

  *) The new PERC controllers use the mfi driver, which works well as far as
 we can tell ... unfortunately, there's no equivalent to megarc (which we
 use with 1850 and 2950 systems) so we have been unable to come up with
 a way to monitor the health of the RAID arrays from within the OS.
 
 With the HP server, 'camcontrol devlist' shows:
 
 COMPAQ RAID 1  VOLUME OK
 
 Nothing similar with the mfi driver?

Heh ...:
[EMAIL PROTECTED] ~]# camcontrol devlist -v
scbus-1 on xpt0 bus 0:
 at scbus-1 target -1 lun -1 (xpt0)

Figure that one out.

 Also, are you using SAS or SATA on your 2950?

SAS.

  *) Make sure you use a recent version of FreeBSD (6.2).  The NIC cards on
 these use the bge driver, which was buggy as hell prior to 6.2.
 
 So I've heard, but I have bge on 3 of my HP servers, and never had a problem 
 with them under 6.1 ... I'm sooo unlike everywhere else, guess I had to have 
 some luck somewhere :)

The problem occurs with heavy use of UDP, so it's possible not to notice it
if you're not doing NFS or doing NFS over tcp.  When I tripped over it, I
realized that the NFS was configured wrong :), but I wanted to get it fixed
before we deployed anyway, just in case we started using heavy UDP.  When
the problem occurs, the adapter is unusable until a reboot, so it's pretty
severe.

  The biggest benefit we noticed when moving from the x850 to the x950 systems
  is that the IPMI and DRAC cards perform much better.  It's a shame that Dell
  decided to use ActiveX for the v5 DRAC :(
 
 If its a solid machine, how often do  you have to access the DRAC though?  :)

Just often enough to be annoyed by it.  Keep in mind that we're still deploying
them, which means we're installing kernels and testing things and moving
them around -- a lot of rebooting that is occurring less and less as they
near actual deployment, but is pretty annoying at the time.

 Can you post your 2950 configuration?

Kernel config?

-- 
Bill Moran
Collaborative Fusion Inc.
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Re: [Opinions Wanted] Dell PowerEdge 2950 Servers ...

2007-01-25 Thread Jeff Royle

Marc G. Fournier wrote:

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1


Have a friend that swears by them, but ... he's in the Linux camp, so tends to 
have a quasi-inside track ...


What are ppls opinions on them as far as FreeBSD is concerned?

Also, interested in what sort of specs ppl are running ... I'm interested in 
going with an 8xSAS drive system, dual-dual-core, figuring 10 or 16G of RAM ... 
redundant power and the Dell Remote Access Card ...


Thanks ...



I will make a general comment about these servers.   Dell servers really 
only rack nicely in Dell Racks.   You *can* get them racked in other 
standard racks but it can be painful.   Depending on how many you are 
purchasing you might want to factor in the Dell Rack cost.


In general I would say the few PowerEdges we use have been rock solid in 
terms of hardware.   Dell does put some effort in this department.


Unfortunately I cannot comment on FreeBSD on these devices, we only have 
Linux (RedHat and now Gentoo) on the server.   One day they will let me 
on the box :)


Cheers,

Jeff

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