Re: Upgrading firmware/bios/boot on Areca ARC-1210

2008-08-23 Thread Bob Willcox
On Fri, Aug 22, 2008 at 10:55:06PM +0200, Dominik Meister wrote:
 Hi Bob
 
 Bob Willcox [Fri, Aug 22, 2008 at 07:41:52AM -0500]:
  I posted this same question on freebsd-scsi a few days ago but got no
  response there so I thought I try here.
  
 
 Can't really answer your question but I've found the Areca support to be
 very responsive and helpful. Just fill out the form on 
 http://www.areca.com.tw/support/ask_a_question.htm. They usually answer
 within a few hours.

Thanks Dominik. I have asked them at that site but since it was on a
Friday I may have missed them for the weekend. Perhaps Monday I'll have
my answer. I'm just reluctant to do this upgrade w/o some confidence
that I won't lose all of my data.

Bob



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Upgrading firmware/bios/boot on Areca ARC-1210

2008-08-22 Thread Bob Willcox
I posted this same question on freebsd-scsi a few days ago but got no
response there so I thought I try here.

I want to update the firmware, bios, and boot code in my areca ARC-1210
raid controller and am a bit hesitant to do it for lack of any
experience updating this card. I want to use the areca-cli program to do
this and I see that the areca-cli looks like it supports updating the
firmware (via the sys updatefw command), but I don't know if I can use
this to update the bios and boot code as well or not. Can someone help
me out on this? Also, is it ok to do this update while the system is up
and using the card? I think this is the case (I suspect that the update
doesn't really take effect till reboot), but was hoping someone with
experience could comment.

I also read somewhere on the Areca web site that you should update all
three parts (firmware/bios/boot) prior to rebooting as otherwise the
card may fail to operate due to mis-match of the code.

Thanks,
Bob

-- 
Bob Willcox  If you try to please everybody, nobody will like it.
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Re: Upgrading firmware/bios/boot on Areca ARC-1210

2008-08-22 Thread Dominik Meister
Hi Bob

Bob Willcox [Fri, Aug 22, 2008 at 07:41:52AM -0500]:
 I posted this same question on freebsd-scsi a few days ago but got no
 response there so I thought I try here.
 

Can't really answer your question but I've found the Areca support to be
very responsive and helpful. Just fill out the form on 
http://www.areca.com.tw/support/ask_a_question.htm. They usually answer
within a few hours.

hope to help,
Dominik

-- 
Dominik Meister
My public GnuPG key is available at http://www.meisternet.ch/gpg.txt


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