RT is open source and is available at http://bestpractical.com/
--
Micheal Patterson
Network Administration
Cancer Care Network
405-733-2230
- Original Message -
From: admin [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Saturday, July 05, 2003 5:23 PM
Subject: customer support tracking software
can somebody recommend customer support tracking software - giving each
support email and Phone call a case number and allowing multiple users to
track and add to the progress of a support issue.
any ideas here?
- noah
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