[Freeswitch-users] wav files compression
I am working on an implementation for managing thousands of IVR within an organization. Right now, I am storing all audio files in wav format, but it quickly become unmanagable because the size of these wav files ( 8 bits mono ) quickly consuming a lot of the disk space. Is there anyway I can store those audio files and still have high quality audio for IVR? I know mp3 is smaller but freeswitch does not support it. any ideas? keith ___ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
[Freeswitch-users] Problem with Freeswitch capturing DTMF
Hi, I am wondering if I am the only one getting this problem or not. When sending in DTMF to freeswitch, freeswitch is not always capable of capturing all the DTMF being sent. For instance, sending 1000 to freeswitch may end up becoming 100 or 10003 becoming 1003. Am I the only one getting this strange issue? If anyone know how to fix this problem, I would greatly appreciate it. Regards, Keith ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
[Freeswitch-users] Answering machine detection
Hi, Does anyone know if it is possible to config freeswitch to do answering machine detection? I see that there is a tone_detect command. Is it possible to use it to achieve a certain level of answering machine detection? Thanks, Keith ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Re: [Freeswitch-users] Problem with PlayAndGetDigits
Hi Brian, Please see if you notice anything wrong with the way I pass parameters to playAndGetDigits? I think the failure check works work for no/empty entry but not for invalid entry. Thanks, Keith On Fri, Oct 24, 2008 at 6:10 PM, Keith Wood [EMAIL PROTECTED]wrote: Hi Brian, It is quite strange that I don't get the same result as you do. Here is my lua script: print (start ivr) digits = session:playAndGetDigits(1, 1, 3, 3000, #, /admin_menu.wav, /invalid_input.wav,1|2|3|4|5) print(digit=..digits) As shown in the log belows, Freeswitch would pompt for 6 times before it fails off. Another problem I am seeing is that after I pressed the invalid key for 2 times, Freeswitch would play both admin_menu.wav and invalid_input.wav. For the rest of the cases, Freeswitch plays only invalid_input.wav when an invalid input, such as 9, is entered. Keith Here is the log: 2008-10-25 01:53:56 [DEBUG] mod_dialplan_xml.c:117 parse_exten() Regex: [test9] destination_number(rule) =~ /(.*)/ 2008-10-25 01:53:56 [NOTICE] switch_core_session.c:1219 switch_core_session_execute_exten() Execute answer() 2008-10-25 01:53:56 [NOTICE] switch_core_session.c:1219 switch_core_session_execute_exten() Execute lua(testivr.lua) 2008-10-25 01:53:56 [DEBUG] switch_ivr_play_say.c:1455 switch_play_and_get_digits() switch_play_and_get_digits(session, 1, 1, 3, 3000, #, /admin_menu.wav, /invalid_input.wav, digit_buffer, 512, 1|2|3|4|5) ===Received event=CHANNEL_EXECUTE ===Received event=CHANNEL_EXECUTE_COMPLETE ===Received event=CHANNEL_EXECUTE 2008-10-25 01:53:56 [DEBUG] switch_ivr_play_say.c:928 switch_ivr_play_file() Codec Activated [EMAIL PROTECTED] 1 channels 30ms 2008-10-25 01:53:56 [DEBUG] switch_core_session.c:435 switch_core_session_receive_message() Kill sofia/internal/ [EMAIL PROTECTED] [BREAK] 2008-10-25 01:54:00 [DEBUG] switch_ivr_play_say.c:1218 switch_ivr_play_file() done playing file 2008-10-25 01:54:00 [DEBUG] switch_ivr_play_say.c:1473 switch_play_and_get_digits() play gave up 9 2008-10-25 01:54:00 [DEBUG] switch_ivr_play_say.c:1483 switch_play_and_get_digits() Checking regex [1|2|3|4|5] on [9] 2008-10-25 01:54:00 [DEBUG] switch_regex.c:198 switch_regex_match() number of matches: -1 2008-10-25 01:54:00 [DEBUG] switch_ivr_play_say.c:928 switch_ivr_play_file() Codec Activated [EMAIL PROTECTED] 1 channels 30ms ===Received event=DTMF ===Received event=CODEC 2008-10-25 01:54:00 [DEBUG] switch_core_session.c:435 switch_core_session_receive_message() Kill sofia/internal/ [EMAIL PROTECTED] [BREAK] 2008-10-25 01:54:04 [DEBUG] switch_ivr_play_say.c:1218 switch_ivr_play_file() done playing file 2008-10-25 01:54:04 [DEBUG] switch_ivr_play_say.c:1507 switch_play_and_get_digits() Calling more digits try 3 ===Received event=CODEC 2008-10-25 01:54:05 [DEBUG] switch_ivr_play_say.c:1524 switch_play_and_get_digits() Checking regex [1|2|3|4|5] on [99] 2008-10-25 01:54:05 [DEBUG] switch_regex.c:198 switch_regex_match() number of matches: -1 2008-10-25 01:54:05 [DEBUG] switch_ivr_play_say.c:928 switch_ivr_play_file() Codec Activated [EMAIL PROTECTED] 1 channels 30ms 2008-10-25 01:54:05 [DEBUG] switch_core_session.c:435 switch_core_session_receive_message() Kill sofia/internal/ [EMAIL PROTECTED] [BREAK] ===Received event=DTMF 2008-10-25 01:54:09 [DEBUG] switch_ivr_play_say.c:1218 switch_ivr_play_file() done playing file ===Received event=CODEC 2008-10-25 01:54:09 [DEBUG] switch_ivr_play_say.c:928 switch_ivr_play_file() Codec Activated [EMAIL PROTECTED] 1 channels 30ms 2008-10-25 01:54:09 [DEBUG] switch_core_session.c:435 switch_core_session_receive_message() Kill sofia/internal/ [EMAIL PROTECTED] [BREAK] ===Received event=HEARTBEAT ===Received event=RE_SCHEDULE 2008-10-25 01:54:12 [DEBUG] switch_ivr_play_say.c:1218 switch_ivr_play_file() done playing file 2008-10-25 01:54:12 [DEBUG] switch_ivr_play_say.c:1473 switch_play_and_get_digits() play gave up 9 2008-10-25 01:54:12 [DEBUG] switch_ivr_play_say.c:1483 switch_play_and_get_digits() Checking regex [1|2|3|4|5] on [9] 2008-10-25 01:54:12 [DEBUG] switch_regex.c:198 switch_regex_match() number of matches: -1 2008-10-25 01:54:12 [DEBUG] switch_ivr_play_say.c:928 switch_ivr_play_file() Codec Activated [EMAIL PROTECTED] 1 channels 30ms 2008-10-25 01:54:12 [DEBUG] switch_core_session.c:435 switch_core_session_receive_message() Kill sofia/internal/ [EMAIL PROTECTED] [BREAK] ===Received event=DTMF ===Received event=CODEC 2008-10-25 01:54:16 [DEBUG] switch_ivr_play_say.c:1218 switch_ivr_play_file() done playing file 2008-10-25 01:54:16 [DEBUG] switch_ivr_play_say.c:1507 switch_play_and_get_digits() Calling more digits try 2 ===Received event=CODEC 2008-10-25 01:54:19 [DEBUG] switch_ivr_play_say.c:1524 switch_play_and_get_digits() Checking regex [1|2|3|4|5] on [99] 2008-10-25 01:54:19 [DEBUG] switch_regex.c:198 switch_regex_match() number of matches: -1 2008-10-25 01:54:19 [DEBUG] switch_ivr_play_say.c:928
Re: [Freeswitch-users] Problem with PlayAndGetDigits
Hi Brian, Here is the script: digits = session:playAndGetDigits(1, 1, 3, 3000, #*, /audio/admin_menu.wav , /audio/invalid_input.wav ,1|2|3|5 ) I basically copied from the wiki. Thanks, Keith On Fri, Oct 17, 2008 at 10:08 PM, Brian West [EMAIL PROTECTED] wrote: Can you show me the script? /b On Oct 17, 2008, at 5:01 AM, Keith Wood wrote: Hi Brian, Yes, it is inband. In my lua script, I used 1|2|3|5 instead of (.*). In the log, it is shown that: lua(run_ivr.lua 1 1 3 3000 # /audio/admin_menu.wav /audio/invalid_input.wav 1|2|3|5 admin_selection ) Any suggestion on how to fix this? Also, I am trying to find a way to extract the specific terminator that the user enters. Is it possible to do within the scope of Freeswitch? Thanks, Keith ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Re: [Freeswitch-users] Problem with PlayAndGetDigits
Hi Brian, Yes, it is inband. In my lua script, I used 1|2|3|5 instead of (.*). In the log, it is shown that: lua(run_ivr.lua 1 1 3 3000 # /audio/admin_menu.wav /audio/invalid_input.wav 1|2|3|5 admin_selection ) Any suggestion on how to fix this? Also, I am trying to find a way to extract the specific terminator that the user enters. Is it possible to do within the scope of Freeswitch? Thanks, Keith On Fri, Oct 17, 2008 at 4:24 PM, Brian West [EMAIL PROTECTED] wrote: Does this happen to be inband? And the regexp is what is used to tell what is valid vs invalid. You put in (.*) where I think you wanted ([1235]) /b On Oct 16, 2008, at 9:19 PM, Keith Wood wrote: Hi, I am finding some problems when using PlayAndGetDigits within lua. As seen in the log below, I set the retry count to '3' and valid digit to be 1,2,3, or 5. I pressed 9 for every retry attempt, and found that Freeswitch actually let me retry for more than 3 times. Moreover, Freeswitch reports DTMF of 99 is received even though I only pressed 9. At the end, it reports 99 as the final result. Does anyone know if this is a config problem or a bug? Thanks, Keith ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
[Freeswitch-users] Getting terminator value from PlayAndGetDigit
Hi, I am looking for ways to extract the actual terminator value being pressed by user in the case where user can press # or * to signal the end of DTMF input. By extracting this terminator value, I would be able to perform action accordingly. For instance, if * is pressed, it means the user is aware that he/she has entered the wrong number and would like to retry. Could someone tell me if it is something possible within Freeswitch? Thanks, Keith ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
[Freeswitch-users] Problem with PlayAndGetDigits
Hi, I am finding some problems when using PlayAndGetDigits within lua. As seen in the log below, I set the retry count to '3' and valid digit to be 1,2,3, or 5. I pressed 9 for every retry attempt, and found that Freeswitch actually let me retry for more than 3 times. Moreover, Freeswitch reports DTMF of 99 is received even though I only pressed 9. At the end, it reports 99 as the final result. Does anyone know if this is a config problem or a bug? Thanks, Keith 2008-10-17 20:07:20 [DEBUG] mod_dialplan_xml.c:117 parse_exten() Regex: [test9] destination_number(rule) =~ /(.*)/ 2008-10-17 20:07:20 [NOTICE] switch_core_session.c:1219 switch_core_session_execute_exten() Execute answer() start ivr 2008-10-17 20:07:20 [NOTICE] switch_core_session.c:1219 switch_core_session_execute_exten() Execute lua(run_ivr.lua 1 1 3 3000 # /audio/admin_menu.wav /audio/invalid_input.wav 1|2|3|5 admin_selection ) 2008-10-17 20:07:20 [DEBUG] switch_ivr_play_say.c:1455 switch_play_and_get_digits() switch_play_and_get_digits(session, 1, 1, 3, 3000, #*, /audio/admin_menu.wav, /audio/invalid_input.wav, digit_buffer, 512, 1|2|3|5) 2008-10-17 20:07:20 [DEBUG] switch_ivr_play_say.c:928 switch_ivr_play_file() Codec Activated [EMAIL PROTECTED] 1 channels 20ms 2008-10-17 20:07:20 [DEBUG] switch_core_session.c:435 switch_core_session_receive_message() Kill sofia/internal/[EMAIL PROTECTED] 2008-10-17 20:07:21 [DEBUG] switch_ivr_play_say.c:1218 switch_ivr_play_file() done playing file 2008-10-17 20:07:21 [DEBUG] switch_ivr_play_say.c:1473 switch_play_and_get_digits() play gave up 9 2008-10-17 20:07:21 [DEBUG] switch_ivr_play_say.c:1483 switch_play_and_get_digits() Checking regex [1|2|3|5] on [9] 2008-10-17 20:07:21 [DEBUG] switch_regex.c:198 switch_regex_match() number of matches: -1 2008-10-17 20:07:21 [DEBUG] switch_ivr_play_say.c:928 switch_ivr_play_file() Codec Activated [EMAIL PROTECTED] 1 channels 20ms 2008-10-17 20:07:21 [DEBUG] switch_core_session.c:435 switch_core_session_receive_message() Kill sofia/internal/[EMAIL PROTECTED] 2008-10-17 20:07:25 [DEBUG] switch_ivr_play_say.c:1218 switch_ivr_play_file() done playing file 2008-10-17 20:07:25 [DEBUG] switch_ivr_play_say.c:1507 switch_play_and_get_digits() Calling more digits try 3 2008-10-17 20:07:25 [DEBUG] switch_ivr_play_say.c:1524 switch_play_and_get_digits() Checking regex [1|2|3|5] on [99] 2008-10-17 20:07:25 [DEBUG] switch_regex.c:198 switch_regex_match() number of matches: -1 2008-10-17 20:07:25 [DEBUG] switch_ivr_play_say.c:928 switch_ivr_play_file() Codec Activated [EMAIL PROTECTED] 1 channels 20ms 2008-10-17 20:07:25 [DEBUG] switch_core_session.c:435 switch_core_session_receive_message() Kill sofia/internal/[EMAIL PROTECTED] 2008-10-17 20:07:30 [DEBUG] switch_ivr_play_say.c:1218 switch_ivr_play_file() done playing file 2008-10-17 20:07:30 [DEBUG] switch_ivr_play_say.c:928 switch_ivr_play_file() Codec Activated [EMAIL PROTECTED] 1 channels 20ms 2008-10-17 20:07:30 [DEBUG] switch_core_session.c:435 switch_core_session_receive_message() Kill sofia/internal/[EMAIL PROTECTED] 2008-10-17 20:07:30 [DEBUG] switch_ivr_play_say.c:1218 switch_ivr_play_file() done playing file 2008-10-17 20:07:30 [DEBUG] switch_ivr_play_say.c:1473 switch_play_and_get_digits() play gave up 9 2008-10-17 20:07:30 [DEBUG] switch_ivr_play_say.c:1483 switch_play_and_get_digits() Checking regex [1|2|3|5] on [9] 2008-10-17 20:07:30 [DEBUG] switch_regex.c:198 switch_regex_match() number of matches: -1 2008-10-17 20:07:30 [DEBUG] switch_ivr_play_say.c:928 switch_ivr_play_file() Codec Activated [EMAIL PROTECTED] 1 channels 20ms 2008-10-17 20:07:30 [DEBUG] switch_core_session.c:435 switch_core_session_receive_message() Kill sofia/internal/[EMAIL PROTECTED] 2008-10-17 20:07:34 [DEBUG] switch_ivr_play_say.c:1218 switch_ivr_play_file() done playing file 2008-10-17 20:07:34 [DEBUG] switch_ivr_play_say.c:1507 switch_play_and_get_digits() Calling more digits try 2 2008-10-17 20:07:35 [DEBUG] switch_ivr_play_say.c:1524 switch_play_and_get_digits() Checking regex [1|2|3|5] on [99] 2008-10-17 20:07:35 [DEBUG] switch_regex.c:198 switch_regex_match() number of matches: -1 2008-10-17 20:07:35 [DEBUG] switch_ivr_play_say.c:928 switch_ivr_play_file() Codec Activated [EMAIL PROTECTED] 1 channels 20ms 2008-10-17 20:07:35 [DEBUG] switch_core_session.c:435 switch_core_session_receive_message() Kill sofia/internal/[EMAIL PROTECTED] 2008-10-17 20:07:38 [DEBUG] sofia_reg.c:121 sofia_reg_check_gateway() registered nine 2008-10-17 20:07:39 [DEBUG] switch_ivr_play_say.c:1218 switch_ivr_play_file() done playing file 2008-10-17 20:07:39 [DEBUG] switch_ivr_play_say.c:928 switch_ivr_play_file() Codec Activated [EMAIL PROTECTED] 1 channels 20ms 2008-10-17 20:07:39 [DEBUG] switch_core_session.c:435 switch_core_session_receive_message() Kill sofia/internal/[EMAIL PROTECTED] 2008-10-17 20:07:39 [DEBUG] switch_ivr_play_say.c:1218 switch_ivr_play_file() done playing file 2008-10-17 20:07:39 [DEBUG] switch_ivr_play_say.c:1473
