Perfect-- it works now. I will email to Galaxy-Dev next time Thank you, -CB
On 2/14/12 11:50 AM, "Dannon Baker" <dannonba...@me.com> wrote: >Sure, I'm happy to help, though in the future it's probably best to mail >galaxy-dev (cc'd for ticket tracking) directly as there are several of us >that may be able to answer and get a response out sooner. > >That said, your problem is likely due to a permissions issue with the new >tool snapshot(snap-b28be9d5) created yesterday that I've fixed, it should >work next time you start an instance. Let me know if this doesn't >resolve things for you. > >Thanks! > >-Dannon > >On Feb 14, 2012, at 10:57 AM, brenn...@mskcc.org wrote: > >> I got your email from a [galaxy-dev] entry. Could I ask you for help >>with a cloud installation problem or could you point me to the best >>place to submit the question? I will describe the problem below but >>understand if you are not able to provide support. >> >> Thank you in advance, >> >> Cameron Brennan, MD >> Human Oncology and Pathogenesis Program >> Memorial Sloan-Kettering Cancer Center >> New York >> >> Problem: >> I have gotten Cloudman running on EC2 but the ³Service Status² shows >>yellow for Applications (green for Data). The Galaxy Daemon won¹t start. >> The log points to a problem mounting galaxyTools and indeed when I SSH >>in, /mnt/galaxyTools is absent. The log errors are: >> >> ³Cannot retrieve reference to volume ŒNone¹; setting volume id to None. >>Error: EC2ResponseError: Š¹.0fb <Š lots of characters> Š c3aa9 >> >> And >> >> Error mounting file system Œ/mnt/galaxyTools¹ from Œ/dev/sdg3¹, running >>command Œ/bin/mount /dev/sdg3 /mnt/galaxyTools¹ returned code Œ32¹ and >>following stderr² Œmount: you must specify the filesystem type Œ >> >> >> >> >>===================================================================== >> >> Please note that this e-mail and any files transmitted from >> Memorial Sloan-Kettering Cancer Center may be privileged, >>confidential, >> and protected from disclosure under applicable law. If the reader >>of >> this message is not the intended recipient, or an employee or agent >> responsible for delivering this message to the intended recipient, >> you are hereby notified that any reading, dissemination, >>distribution, >> copying, or other use of this communication or any of its >>attachments >> is strictly prohibited. If you have received this communication >>in >> error, please notify the sender immediately by replying to this >>message >> and deleting this message, any attachments, and all copies and >>backups >> from your computer. >> > > ___________________________________________________________ Please keep all replies on the list by using "reply all" in your mail client. To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/
